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Property and Equipment, net (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Sep. 30, 2020
Property, Plant and Equipment [Line Items]        
Gross property and equipment $ 37,511 $ 26,387    
Less: Accumulated depreciation (11,072) (11,643)    
Total property and equipment, net 26,439 14,744    
Depreciation expense on property and equipment 4,000 3,100 $ 2,400  
Data center and computer equipment        
Property, Plant and Equipment [Line Items]        
Gross property and equipment 4,597 7,983    
Furniture and fixtures        
Property, Plant and Equipment [Line Items]        
Gross property and equipment 6,021 3,953    
Office equipment        
Property, Plant and Equipment [Line Items]        
Gross property and equipment 3,324 1,141    
Leasehold improvements        
Property, Plant and Equipment [Line Items]        
Gross property and equipment 22,952 6,192    
Construction in process        
Property, Plant and Equipment [Line Items]        
Gross property and equipment $ 617 $ 7,118    
Furniture and fixtures and leasehold improvements        
Property, Plant and Equipment [Line Items]        
Gross property and equipment       $ 13,900