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REVENUE - Performance Obligations (Details) - USD ($) $ in Thousands | Sep. 30, 2020 | Sep. 30, 2019
--- | --- | ---
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | $ 837,990 | $ 608,583
Revenue remaining performance obligation, percentage | 100.00% | 100.00%
1 year or less |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | $ 456,777 | $ 338,787
Revenue remaining performance obligation, percentage | 54.00% | 56.00%
1-2 years |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | $ 207,214 | $ 129,185
Revenue remaining performance obligation, percentage | 25.00% | 21.00%
2-3 years |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | $ 119,382 | $ 83,976
Revenue remaining performance obligation, percentage | 14.00% | 14.00%
Greater than 3 years |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | $ 54,617 | $ 56,635
Revenue remaining performance obligation, percentage | 7.00% | 9.00%
Perpetual license |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | $ 10,408 | $ 9,848
Perpetual license | 1 year or less |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | 8,708 | 7,689
Perpetual license | 1-2 years |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | 1,700 | 853
Perpetual license | 2-3 years |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | 0 | 1,306
Perpetual license | Greater than 3 years |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | 0 | 0
Term license |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | 63,185 | 30,422
Term license | 1 year or less |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | 50,788 | 25,948
Term license | 1-2 years |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | 5,341 | 3,798
Term license | 2-3 years |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | 7,052 | 591
Term license | Greater than 3 years |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | 4 | 85
Maintenance |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | 239,148 | 190,092
Maintenance | 1 year or less |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | 170,643 | 158,220
Maintenance | 1-2 years |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | 40,631 | 18,590
Maintenance | 2-3 years |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | 18,277 | 8,323
Maintenance | Greater than 3 years |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | 9,597 | 4,959
Pega Cloud |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | 506,807 | 363,372
Pega Cloud | 1 year or less |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | 211,661 | 133,785
Pega Cloud | 1-2 years |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | 157,500 | 105,081
Pega Cloud | 2-3 years |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | 93,283 | 72,915
Pega Cloud | Greater than 3 years |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | 44,363 | 51,591
Consulting |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | 18,442 | 14,849
Consulting | 1 year or less |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | 14,977 | 13,145
Consulting | 1-2 years |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | 2,042 | 863
Consulting | 2-3 years |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | 770 | 841
Consulting | Greater than 3 years |  |
Disaggregation of Revenue [Line Items] |  |
Revenue remaining performance obligation | $ 653 | $ 0

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