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REVENUE
 3 Months Ended
Mar. 31, 2021
Revenue from Contract with Customer [Abstract]  
REVENUE
NOTE 10. REVENUE
Geographic revenue
Three Months Ended
March 31,
(Dollars in thousands)
20212020
U.S.$194,568 62 %$172,417 65 %
Other Americas11,901 4 %15,342 6 %
United Kingdom (“U.K.”)28,212 9 %21,837 8 %
Europe (excluding U.K.), Middle East, and Africa 51,659 16 %31,938 12 %
Asia-Pacific27,159 9 %24,057 9 %
$313,499 100 %$265,591 100 %
Revenue streams
Three Months Ended
March 31,
(in thousands)
20212020
Perpetual license$5,452 $3,659 
Term license111,509 90,257 
Revenue recognized at a point in time 116,961 93,916 
Maintenance75,561 73,695 
Pega Cloud67,858 43,466 
Consulting53,119 54,514 
Revenue recognized over time 196,538 171,675 
$313,499 $265,591 
(in thousands)Three Months Ended
March 31,
20212020
Pega Cloud$67,858 $43,466 
Maintenance75,561 73,695 
Term license111,509 90,257 
Subscription (1)
254,928 207,418 
Perpetual license5,452 3,659 
Consulting53,119 54,514 
$313,499 $265,591 
(1) Reflects client arrangements subject to renewal (Pega Cloud, maintenance, and term license).
Remaining performance obligations ("Backlog")
Expected future revenue on existing non-cancellable contracts:
March 31, 2021
(Dollars in thousands)
Perpetual licenseTerm licenseMaintenancePega CloudConsultingTotal
1 year or less$9,649 $41,025 $220,100 $252,104 $21,068 $543,946 55 %
1-2 years629 9,874 52,366 187,456 914 251,239 26 %
2-3 years— 7,055 33,337 91,861 1,756 134,009 14 %
Greater than 3 years— 377 16,834 32,895 510 50,616 5 %
$10,278 $58,331 $322,637 $564,316 $24,248 $979,810 100 %

March 31, 2020
(Dollars in thousands)
Perpetual licenseTerm licenseMaintenancePega CloudConsultingTotal
1 year or less$3,995 $30,962 $205,083 $174,277 $18,945 $433,262 58 %
1-2 years2,168 5,088 34,633 125,473 1,215 168,577 22 %
2-3 years— 6,504 19,411 81,187 107 107,209 14 %
Greater than 3 years— 635 10,596 33,537 10 44,778 6 %
$6,163 $43,189 $269,723 $414,474 $20,277 $753,826 100 %