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REVENUE (Tables)

3 Months Ended

Mar. 31, 2021

Revenue from Contract with Customer [Abstract]

Schedule of revenue by geographic location

Geographic revenue

									Three Months Ended March 31,
(Dollars in thousands)															2021									2020
U.S.																					$	194,568		62		%				$	172,417		65		%
Other Americas																					11,901			4		%				15,342			6		%
United Kingdom (“U.K.”)																					28,212			9		%				21,837			8		%
Europe (excluding U.K.), Middle East, and Africa																					51,659			16		%				31,938			12		%
Asia-Pacific																					27,159			9		%				24,057			9		%
																					$	313,499		100		%				$	265,591		100		%

Schedule of revenue streams

Revenue streams

									Three Months Ended March 31,
(in thousands)															2021						2020
Perpetual license															$	5,452					$	3,659
Term license															111,509						90,257
Revenue recognized at a point in time															116,961						93,916
Maintenance															75,561						73,695
Pega Cloud															67,858						43,466
Consulting															53,119						54,514
Revenue recognized over time															196,538						171,675
															$	313,499					$	265,591

(in thousands)									Three Months Ended March 31,
															2021						2020
Pega Cloud															$	67,858					$	43,466
Maintenance															75,561						73,695
Term license															111,509						90,257
Subscription (1)															254,928						207,418
Perpetual license															5,452						3,659
Consulting															53,119						54,514
															$	313,499					$	265,591

(1) Reflects client arrangements subject to renewal (Pega Cloud, maintenance, and term license).

Revenue for remaining performance obligations expected to be recognized

			March 31, 2021
(Dollars in thousands)			Perpetual license						Term license						Maintenance						Pega Cloud						Consulting						Total
1 year or less			$	9,649					$	41,025					$	220,100					$	252,104					$	21,068					$	543,946		55		%
1-2 years			629						9,874						52,366						187,456						914						251,239			26		%
2-3 years			—						7,055						33,337						91,861						1,756						134,009			14		%
Greater than 3 years			—						377						16,834						32,895						510						50,616			5		%
			$	10,278					$	58,331					$	322,637					$	564,316					$	24,248					$	979,810		100		%

			March 31, 2020
(Dollars in thousands)			Perpetual license						Term license						Maintenance						Pega Cloud						Consulting						Total
1 year or less			$	3,995					$	30,962					$	205,083					$	174,277					$	18,945					$	433,262		58		%
1-2 years			2,168						5,088						34,633						125,473						1,215						168,577			22		%
2-3 years			—						6,504						19,411						81,187						107						107,209			14		%
Greater than 3 years			—						635						10,596						33,537						10						44,778			6		%
			$	6,163					$	43,189					$	269,723					$	414,474					$	20,277					$	753,826		100		%

X

- Definition

Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-SubTopic 10
-Section 50
-Paragraph 5
-URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130545-203045

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- Definition

Tabular disclosure of revenue from external customers by geographic areas attributed to the entity's country of domicile and to foreign countries from which the entity derives revenue.

+ References

Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 41
-Subparagraph a
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9038-108599

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- Definition

Tabular disclosure of expected timing for satisfying remaining performance obligation.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-SubTopic 10
-Section 50
-Paragraph 13
-Subparagraph (b)(1)
-URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130556-203045

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