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REVENUE (Tables) | 6 Months Ended
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Jun. 30, 2022
Revenue from Contract with Customer [Abstract] |
Schedule of revenue by geographic location | Geographic revenue
| Three Months Ended June 30, |  | Six Months Ended June 30,
(Dollars in thousands) | 2022 |  | 2021 |  | 2022 |  | 2021
U.S. | $ | 147,725 |  | 54 | % |  | $ | 189,297 |  | 58 | % |  | $ | 364,997 |  | 55 | % |  | $ | 383,865 |  | 60 | %
Other Americas | 16,261 |  | 6 | % |  | 14,058 |  | 4 | % |  | 62,012 |  | 10 | % |  | 25,959 |  | 4 | %
United Kingdom (“U.K.”) | 28,831 |  | 11 | % |  | 32,553 |  | 10 | % |  | 59,763 |  | 9 | % |  | 60,765 |  | 10 | %
Europe (excluding U.K.), Middle East, and Africa | 45,238 |  | 16 | % |  | 45,798 |  | 14 | % |  | 94,374 |  | 15 | % |  | 97,457 |  | 15 | %
Asia-Pacific | 36,282 |  | 13 | % |  | 43,996 |  | 14 | % |  | 69,498 |  | 11 | % |  | 71,155 |  | 11 | %
| $ | 274,337 |  | 100 | % |  | $ | 325,702 |  | 100 | % |  | $ | 650,644 |  | 100 | % |  | $ | 639,201 |  | 100 | %
Schedule of revenue streams | Revenue streams
| Three Months Ended June 30, |  | Six Months Ended June 30,
(in thousands) | 2022 |  | 2021 |  | 2022 |  | 2021
Perpetual license | 2,266 |  |  | 12,596 |  |  | $ | 9,706 |  |  | $ | 18,048 |
Subscription license | 41,600 |  |  | 104,296 |  |  | 179,133 |  |  | 215,805 |
Revenue recognized at a point in time | 43,866 |  |  | 116,892 |  |  | 188,839 |  |  | 233,853 |
Maintenance | 78,326 |  |  | 78,782 |  |  | 158,042 |  |  | 154,343 |
Pega Cloud | 93,506 |  |  | 73,293 |  |  | 183,823 |  |  | 141,151 |
Consulting | 58,639 |  |  | 56,735 |  |  | 119,940 |  |  | 109,854 |
Revenue recognized over time | 230,471 |  |  | 208,810 |  |  | 461,805 |  |  | 405,348 |
Total revenue | $ | 274,337 |  |  | $ | 325,702 |  |  | $ | 650,644 |  |  | $ | 639,201 |
| Three Months Ended June 30, |  | Six Months Ended June 30,
(in thousands) | 2022 | 2021 |  | 2022 | 2021
Pega Cloud | 93,506 |  |  | 73,293 |  |  | $ | 183,823 |  |  | $ | 141,151 |
Maintenance | 78,326 |  |  | 78,782 |  |  | 158,042 |  |  | 154,343 |
Subscription services | 171,832 |  |  | 152,075 |  |  | 341,865 |  |  | 295,494 |
Subscription license | 41,600 |  |  | 104,296 |  |  | 179,133 |  |  | 215,805 |
Subscription | 213,432 |  |  | 256,371 |  |  | 520,998 |  |  | 511,299 |
Perpetual license | 2,266 |  |  | 12,596 |  |  | 9,706 |  |  | 18,048 |
Consulting | 58,639 |  |  | 56,735 |  |  | 119,940 |  |  | 109,854 |
| 274,337 |  |  | 325,702 |  |  | $ | 650,644 |  |  | $ | 639,201 |
Revenue for remaining performance obligations expected to be recognized | Expected future revenue from existing non-cancellable contracts: As of June 30, 2022:
(Dollars in thousands) | Subscription services |  | Subscription license |  | Perpetual license |  | Consulting |  | Total
Maintenance |  | Pega Cloud |  |  |  |
1 year or less | $ | 204,974 |  |  | $ | 320,102 |  |  | $ | 46,810 |  |  | $ | 6,681 |  |  | $ | 32,159 |  |  | $ | 610,726 |  | 54 | %
1-2 years | 57,862 |  |  | 200,135 |  |  | 10,711 |  |  | 4,505 |  |  | 7,919 |  |  | 281,132 |  | 25 | %
2-3 years | 28,403 |  |  | 96,861 |  |  | 2,126 |  |  | 2,252 |  |  | 2,574 |  |  | 132,216 |  | 12 | %
Greater than 3 years | 18,447 |  |  | 81,069 |  |  | 1,680 |  |  | — |  |  | 424 |  |  | 101,620 |  | 9 | %
| $ | 309,686 |  |  | $ | 698,167 |  |  | $ | 61,327 |  |  | $ | 13,438 |  |  | $ | 43,076 |  |  | $ | 1,125,694 |  | 100 | %
As of June 30, 2021:
(Dollars in thousands) | Subscription services |  | Subscription license |  | Perpetual license |  | Consulting |  | Total
Maintenance |  | Pega Cloud |  |  |  |
1 year or less | $ | 214,645 |  |  | $ | 281,793 |  |  | $ | 46,146 |  |  | $ | 6,707 |  |  | $ | 17,863 |  |  | $ | 567,154 |  | 56 | %
1-2 years | 59,164 |  |  | 194,841 |  |  | 15,708 |  |  | 234 |  |  | 2,675 |  |  | 272,622 |  | 26 | %
2-3 years | 36,076 |  |  | 88,855 |  |  | 909 |  |  | — |  |  | 762 |  |  | 126,602 |  | 12 | %
Greater than 3 years | 26,564 |  |  | 37,246 |  |  | 255 |  |  | — |  |  | 693 |  |  | 64,758 |  | 6 | %
| $ | 336,449 |  |  | $ | 602,735 |  |  | $ | 63,018 |  |  | $ | 6,941 |  |  | $ | 21,993 |  |  | $ | 1,031,136 |  | 100 | %
Schedule of revenue by major clients | Clients accounting for 10% or more of the Company’s total revenue:
| Three Months Ended June 30, |  | Six Months Ended June 30,
(Dollars in thousands) | 2022 |  | 2021 |  | 2022 |  | 2021
Total revenue | $ | 274,337 |  |  | $ | 325,702 |  |  | $ | 650,644 |  |  | $ | 639,201 |
Client A | * |  | 13 | % |  | * |  | *

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- Definition Tabular disclosure of revenue from external customers by geographic areas attributed to the entity's country of domicile and to foreign countries from which the entity derives revenue. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -Subparagraph a -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e9038-108599 + Details
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- Definition Tabular disclosure of the extent of the entity's reliance on its major customers, if revenues from transactions with a single external customer amount to 10 percent or more of entity revenues, including the disclosure of that fact, the total amount of revenues from each such customer, and the identity of the reportable segment or segments reporting the revenues. The entity need not disclose the identity of a major customer or the amount of revenues that each segment reports from that customer. For these purposes, a group of companies known to the entity to be under common control is considered a single customer, and the federal government, a state government, a local government such as a county or municipality, or a foreign government is each considered a single customer. + References No definition available. + Details
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