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REVENUE (Tables) | 9 Months Ended
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Sep. 30, 2022
Revenue from Contract with Customer [Abstract] |
Schedule of revenue by geographic location | Geographic revenue
| Three Months Ended September 30, |  | Nine Months Ended September 30,
(Dollars in thousands) | 2022 |  | 2021 |  | 2022 |  | 2021
U.S. | $ | 148,200 |  | 55 | % |  | $ | 132,016 |  | 52 | % |  | $ | 513,197 |  | 56 | % |  | $ | 515,881 |  | 58 | %
Other Americas | 18,546 |  | 7 | % |  | 17,510 |  | 7 | % |  | 80,558 |  | 9 | % |  | 43,469 |  | 5 | %
United Kingdom (“U.K.”) | 24,074 |  | 9 | % |  | 25,982 |  | 10 | % |  | 83,837 |  | 9 | % |  | 86,747 |  | 10 | %
Europe (excluding U.K.), Middle East, and Africa | 46,212 |  | 17 | % |  | 46,306 |  | 18 | % |  | 140,586 |  | 15 | % |  | 143,763 |  | 15 | %
Asia-Pacific | 33,699 |  | 12 | % |  | 34,454 |  | 13 | % |  | 103,197 |  | 11 | % |  | 105,609 |  | 12 | %
| $ | 270,731 |  | 100 | % |  | $ | 256,268 |  | 100 | % |  | $ | 921,375 |  | 100 | % |  | $ | 895,469 |  | 100 | %
Schedule of revenue streams | Revenue streams
| Three Months Ended September 30, |  | Nine Months Ended September 30,
(in thousands) | 2022 |  | 2021 |  | 2022 |  | 2021
Perpetual license | $ | 9,223 |  |  | $ | 2,874 |  |  | $ | 18,929 |  |  | $ | 20,922 |
Subscription license | 31,112 |  |  | 35,421 |  |  | 210,245 |  |  | 251,226 |
Revenue recognized at a point in time | 40,335 |  |  | 38,295 |  |  | 229,174 |  |  | 272,148 |
Maintenance | 77,526 |  |  | 83,188 |  |  | 235,568 |  |  | 237,531 |
Pega Cloud | 97,359 |  |  | 78,369 |  |  | 281,182 |  |  | 219,520 |
Consulting | 55,511 |  |  | 56,416 |  |  | 175,451 |  |  | 166,270 |
Revenue recognized over time | 230,396 |  |  | 217,973 |  |  | 692,201 |  |  | 623,321 |
Total revenue | $ | 270,731 |  |  | $ | 256,268 |  |  | $ | 921,375 |  |  | $ | 895,469 |
| Three Months Ended September 30, |  | Nine Months Ended September 30,
(in thousands) | 2022 |  | 2021 |  | 2022 |  | 2021
Pega Cloud | $ | 97,359 |  |  | $ | 78,369 |  |  | $ | 281,182 |  |  | $ | 219,520 |
Maintenance | 77,526 |  |  | 83,188 |  |  | 235,568 |  |  | 237,531 |
Subscription services | 174,885 |  |  | 161,557 |  |  | 516,750 |  |  | 457,051 |
Subscription license | 31,112 |  |  | 35,421 |  |  | 210,245 |  |  | 251,226 |
Subscription | 205,997 |  |  | 196,978 |  |  | 726,995 |  |  | 708,277 |
Perpetual license | 9,223 |  |  | 2,874 |  |  | 18,929 |  |  | 20,922 |
Consulting | 55,511 |  |  | 56,416 |  |  | 175,451 |  |  | 166,270 |
| $ | 270,731 |  |  | $ | 256,268 |  |  | $ | 921,375 |  |  | $ | 895,469 |
Revenue for remaining performance obligations expected to be recognized | Expected future revenue from existing non-cancellable contracts: As of September 30, 2022:
(Dollars in thousands) | Subscription services |  | Subscription license |  | Perpetual license |  | Consulting |  | Total
Maintenance |  | Pega Cloud |  |  |  |
1 year or less | $ | 191,045 |  |  | $ | 328,111 |  |  | $ | 69,753 |  |  | $ | 814 |  |  | $ | 27,968 |  |  | $ | 617,691 |  | 53 | %
1-2 years | 55,141 |  |  | 213,304 |  |  | 4,113 |  |  | 4,505 |  |  | 6,699 |  |  | 283,762 |  | 25 | %
2-3 years | 24,496 |  |  | 115,416 |  |  | 1,420 |  |  | 2,252 |  |  | 1,648 |  |  | 145,232 |  | 13 | %
Greater than 3 years | 16,198 |  |  | 82,807 |  |  | 1,734 |  |  | — |  |  | 508 |  |  | 101,247 |  | 9 | %
| $ | 286,880 |  |  | $ | 739,638 |  |  | $ | 77,020 |  |  | $ | 7,571 |  |  | $ | 36,823 |  |  | $ | 1,147,932 |  | 100 | %
As of September 30, 2021:
(Dollars in thousands) | Subscription services |  | Subscription license |  | Perpetual license |  | Consulting |  | Total
Maintenance |  | Pega Cloud |  |  |  |
1 year or less | $ | 196,667 |  |  | $ | 284,359 |  |  | $ | 49,265 |  |  | $ | 15,686 |  |  | $ | 31,673 |  |  | $ | 577,650 |  | 56 | %
1-2 years | 59,360 |  |  | 177,214 |  |  | 16,872 |  |  | 1,064 |  |  | 6,561 |  |  | 261,071 |  | 25 | %
2-3 years | 37,734 |  |  | 79,775 |  |  | 420 |  |  | 4,094 |  |  | 5,165 |  |  | 127,188 |  | 12 | %
Greater than 3 years | 33,935 |  |  | 30,113 |  |  | 245 |  |  | 2,127 |  |  | 1,697 |  |  | 68,117 |  | 7 | %
| $ | 327,696 |  |  | $ | 571,461 |  |  | $ | 66,802 |  |  | $ | 22,971 |  |  | $ | 45,096 |  |  | $ | 1,034,026 |  | 100 | %

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