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REVENUE
 12 Months Ended
Dec. 31, 2022
Revenue from Contract with Customer [Abstract]  
REVENUE
15. REVENUE
Geographic revenue
(Dollars in thousands)202220212020
U.S.$763,558 57 %$690,133 57 %$613,844 61 %
Other Americas102,980 8 %61,339 5 %49,441 5 %
United Kingdom (“U.K.”)115,793 9 %117,580 10 %91,517 9 %
Europe (excluding U.K.), Middle East, and Africa 194,563 15 %198,080 16 %156,056 15 %
Asia-Pacific140,951 11 %144,521 12 %106,659 10 %
$1,317,845 100 %$1,211,653 100 %$1,017,517 100 %
Revenue streams
(in thousands)202220212020
Perpetual license$19,293 $32,172 $28,558 
Subscription license366,063 336,248 266,352 
Revenue recognized at a point in time385,356 368,420 294,910 
Maintenance317,564 320,257 296,709 
Pega Cloud384,271 300,966 208,268 
Consulting230,654 222,010 217,630 
Revenue recognized over time932,489 843,233 722,607 
$1,317,845 $1,211,653 $1,017,517 
(in thousands)202220212020
Pega Cloud$384,271 $300,966 $208,268 
Maintenance317,564 320,257 296,709 
Subscription services701,835 621,223 504,977 
Subscription license366,063 336,248 266,352 
Subscription1,067,898 957,471 771,329 
Perpetual license19,293 32,172 28,558 
Consulting230,654 222,010 217,630 
$1,317,845 $1,211,653 $1,017,517 
Remaining performance obligations ("Backlog")
Expected future revenue from existing non-cancellable contracts:
As of December 31, 2022:
(Dollars in thousands)Subscription servicesSubscription licensePerpetual licenseConsultingTotal
MaintenancePega Cloud
1 year or less
$242,073 $379,648 $60,668 $5,310 $32,374 $720,073 53 %
1-2 years
66,207 246,195 3,803 2,253 6,371 324,829 24 %
2-3 years
26,746 143,901 1,707 — 1,647 174,001 13 %
Greater than 3 years
15,602 115,944 5,283 — — 136,829 10 %
$350,628 $885,688 $71,461 $7,563 $40,392 $1,355,732 100 %
As of December 31, 2021:
(Dollars in thousands)Subscription servicesSubscription licensePerpetual licenseConsultingTotal
MaintenancePega Cloud
1 year or less
$234,917 $330,426 $153,467 $10,952 $41,411 $771,173 58 %
1-2 years
65,502 220,231 14,968 4,505 8,917 314,123 23 %
2-3 years
38,432 124,969 1,955 2,252 5,512 173,120 13 %
Greater than 3 years
28,157 55,937 1,765 — 619 86,478 6 %
$367,008 $731,563 $172,155 $17,709 $56,459 $1,344,894 100 %