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United States securities and exchange commission logo





                               September 13, 2023

       Kenneth Stillwell
       Chief Financial Officer
       Pegasystems Inc.
       One Main Street
       Cambridge, MA 02142

                                                        Re: Pegasystems Inc.
                                                            Form 10-K for the
Year Ended December 31, 2022
                                                            Filed February 15,
2023
                                                            Form 10-Q for the
Three Months Ended June 30, 2023
                                                            Filed July 26, 2023
                                                            File no. 001-11859

       Dear Kenneth Stillwell:

              We have limited our review of your filings to the financial
statements and related
       disclosures and have the following comments. In some of our comments, we
may ask you to
       provide us with information so we may better understand your disclosure.

              Please respond to these comments within ten business days by
providing the requested
       information or advise us as soon as possible when you will respond. If
you do not believe our
       comments apply to your facts and circumstances, please tell us why in
your response.

                                                        After reviewing your
response to these comments, we may have additional comments.

       Form 8-K filed February February 15, 2023

       Exhibit 99.1
       Reconciliation of Selected GAAP and Non-GAAP Measures, page 8

   1.                                                   Regarding the
calculation of your non-GAAP measure "Net Income - non-GAAP," tell us
                                                        why you believe legal
fees do not represent normal recurring expenses. Please refer to the
                                                        guidance in Question
100.01 of the Division's C&DIs on non-GAAP financial measures.
       Form 10-K for the Year Ended December 31, 2022, filed February 15, 2023

       Performance metrics
       Free Cash Flow, page 27

   2.                                                   Your calculation of
free cash flow differs from the typical calculation of this measure (i.e.,
 Kenneth Stillwell
FirstName LastNameKenneth Stillwell
Pegasystems  Inc.
Comapany 13,
September NamePegasystems
               2023       Inc.
September
Page 2    13, 2023 Page 2
FirstName LastName
         cash flows from operations less capital expenditures). In order to
avoid potential
         confusion, please revise the title of your non-GAAP measure to
adjusted free cash flow or
         something similar. Refer to Question 102.07 of the Division's Non-GAAP
Compliance
         and Disclosure Interpretations. Please also apply this comment to your
future quarterly
         earnings releases filed under Form 8-K.
3.       Tell us and disclose why you believe it is appropriate to present Free
Cash Flow as a
         performance measure rather than a liquidity measure.
4.       We note that your measure of free cash flows excludes legal fees,
interest on convertible
         senior notes, capital advisory fees, and sales and marketing event
cancellation fees. Tell
         us how you considered Item 10(e)(ii)(A) of Regulation S-K, which
prohibits the exclusion
         of charges or liabilities that require, or may require, cash
settlement from a liquidity
         measure. Please explain or revise to remove such adjustments.
5.       Regarding your presentation of free cash flow margin, disclose with
equal or greater
         prominence, the most directly comparable financial measure calculated
and presented in
         accordance with GAAP. Refer to Item 10(e)(i)(A) of Regulation S-K and
Question
         102.10 of the Division's C&DIs on non-GAAP financial measures. You
should also
         provide a reconciliation with this directly comparable GAAP financial
measure pursuant
         to Item 10(e)(i)(B) of Regulation S-K.
Gross profit, page 28

6.       Explain for us how "an increase in consultant availability" decreased
the gross profit
         percentage of your already narrow consulting gross margin.
Consolidated Financial Statements
Consolidated Balance Sheets, page 38

7.       Based upon the disclosure in Note 4, it appears you classified within
current assets
         unbilled receivables of $213,719 based upon an expected billing date
of 1 year or less.
         While your expectation of billing may be within one year, the expected
timing of
         collection is not clear. Please clarify your disclosure and advise us.
Also, if applicable,
         explain why the anticipated timing of collection of unbilled
receivables is not your basis
         for classification within current assets.
8.       Indicate on the face of your balance sheet that accounts receivable
and unbilled
         receivables are net of an allowance for doubtful accounts or advise
us. You should
         disclose the allowance amounts, if applicable. Refer to Rule 5-02.4 of
Regulation S-X.
Note 2. Significant Accounting Policies
Revenue, page 43

9.       Please clarify what performance obligations are satisfied but not
billed and advise us.
         You should expand the disclosure in the table on page 44, under the
heading "When
         payment is typically due," to fully address all types of unbilled
revenues. Also, indicate in
 Kenneth Stillwell
Pegasystems Inc.
September 13, 2023
Page 3
      the disclosure at the bottom of page 44 and elsewhere, where applicable,
the nature of the
      revenues where "recognition timing differs from the timing of payment due
to extended
      payment terms or fees that are non-proportional to the associated usage
of software
      licenses."
Form 10-Q for the Three Months Ended June 30, 2023

Business Overview
Performance Metrics
Annual contract value (ACV), page 21

10.   Tell us and clarify in your disclosure how you changed your ACV
calculation
      methodology for maintenance and all contracts less than 12 months.
Explain how the new
      methodology aligns with other contract types. Quantify how previously
disclosed ACV
      amounts have been updated.
       In closing, we remind you that the company and its management are
responsible for the
accuracy and adequacy of their disclosures, notwithstanding any review,
comments, action or
absence of action by the staff.

        You may contact Joseph Kempf, Senior Staff Accountant, at 202-551-3352,
or Robert
Littlepage, Accountant Branch Chief, at 202-551-3361 with any questions.



                                                           Sincerely,
FirstName LastNameKenneth Stillwell
                                                           Division of
Corporation Finance
Comapany NamePegasystems Inc.
                                                           Office of Technology
September 13, 2023 Page 3
cc:       Efstathios Kouninis
FirstName LastName
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