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REVENUE (Tables) | 6 Months Ended
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Jun. 30, 2024
Revenue from Contract with Customer [Abstract] |
Schedule of Geographic Revenue | Geographic revenue
| Three Months Ended June 30, |  | Six Months Ended June 30,
(Dollars in thousands) | 2024 |  | 2023 |  | 2024 |  | 2023
U.S. | $ | 189,214 |  | 54 | % |  | $ | 150,385 |  | 50 | % |  | $ | 370,197 |  | 55 | % |  | $ | 334,904 |  | 54 | %
Other Americas | 21,314 |  | 6 | % |  | 19,505 |  | 7 | % |  | 43,100 |  | 6 | % |  | 34,516 |  | 6 | %
United Kingdom (“U.K.”) | 38,628 |  | 11 | % |  | 28,892 |  | 10 | % |  | 70,745 |  | 10 | % |  | 71,129 |  | 11 | %
Europe (excluding U.K.), Middle East, and Africa | 53,360 |  | 15 | % |  | 54,353 |  | 18 | % |  | 115,207 |  | 17 | % |  | 105,671 |  | 17 | %
Asia-Pacific | 48,637 |  | 14 | % |  | 45,133 |  | 15 | % |  | 82,051 |  | 12 | % |  | 77,520 |  | 12 | %
| $ | 351,153 |  | 100 | % |  | $ | 298,268 |  | 100 | % |  | $ | 681,300 |  | 100 | % |  | $ | 623,740 |  | 100 | %
Schedule of Revenue Streams | Revenue streams
| Three Months Ended June 30, |  | Six Months Ended June 30,
(in thousands) | 2024 |  | 2023 |  | 2024 |  | 2023
Subscription license | $ | 84,647 |  |  | $ | 41,197 |  |  | $ | 147,985 |  |  | $ | 125,724 |
Perpetual license | 36 |  |  | 1,579 |  |  | 895 |  |  | 1,982 |
Revenue recognized at a point in time | 84,683 |  |  | 42,776 |  |  | 148,880 |  |  | 127,706 |
Maintenance | 80,344 |  |  | 82,042 |  |  | 161,345 |  |  | 161,672 |
Pega Cloud | 134,086 |  |  | 115,063 |  |  | 264,988 |  |  | 222,942 |
Consulting | 52,040 |  |  | 58,387 |  |  | 106,087 |  |  | 111,420 |
Revenue recognized over time | 266,470 |  |  | 255,492 |  |  | 532,420 |  |  | 496,034 |
Total revenue | $ | 351,153 |  |  | $ | 298,268 |  |  | $ | 681,300 |  |  | $ | 623,740 |
| Three Months Ended June 30, |  | Six Months Ended June 30,
(in thousands) | 2024 |  | 2023 |  | 2024 |  | 2023
Pega Cloud | $ | 134,086 |  |  | $ | 115,063 |  |  | $ | 264,988 |  |  | $ | 222,942 |
Maintenance | 80,344 |  |  | 82,042 |  |  | 161,345 |  |  | 161,672 |
Subscription services | 214,430 |  |  | 197,105 |  |  | 426,333 |  |  | 384,614 |
Subscription license | 84,647 |  |  | 41,197 |  |  | 147,985 |  |  | 125,724 |
Subscription | 299,077 |  |  | 238,302 |  |  | 574,318 |  |  | 510,338 |
Consulting | 52,040 |  |  | 58,387 |  |  | 106,087 |  |  | 111,420 |
Perpetual license | 36 |  |  | 1,579 |  |  | 895 |  |  | 1,982 |
| $ | 351,153 |  |  | $ | 298,268 |  |  | $ | 681,300 |  |  | $ | 623,740 |
Schedule of Remaining Performance Obligations | Expected future revenue from existing non-cancellable contracts: As of June 30, 2024:
(Dollars in thousands) | Subscription services |  | Subscription license |  | Perpetual license |  | Consulting |  | Total
Pega Cloud |  | Maintenance |  |  |  |
1 year or less | $ | 470,379 |  |  | $ | 209,655 |  |  | $ | 23,931 |  |  | $ | 2,696 |  |  | $ | 25,953 |  |  | $ | 732,614 |  | 52 | %
1-2 years | 301,070 |  |  | 63,266 |  |  | 10,078 |  |  | — |  |  | 2,469 |  |  | 376,883 |  | 27 | %
2-3 years | 152,839 |  |  | 30,032 |  |  | 2,884 |  |  | — |  |  | 2,473 |  |  | 188,228 |  | 13 | %
Greater than 3 years | 90,474 |  |  | 17,953 |  |  | 97 |  |  | — |  |  | — |  |  | 108,524 |  | 8 | %
| $ | 1,014,762 |  |  | $ | 320,906 |  |  | $ | 36,990 |  |  | $ | 2,696 |  |  | $ | 30,895 |  |  | $ | 1,406,249 |  | 100 | %
As of June 30, 2023:
(Dollars in thousands) | Subscription services |  | Subscription license |  | Perpetual license |  | Consulting |  | Total
Pega Cloud |  | Maintenance |  |  |  |
1 year or less | $ | 397,183 |  |  | $ | 214,579 |  |  | $ | 35,616 |  |  | $ | 4,979 |  |  | $ | 37,355 |  |  | $ | 689,712 |  | 55 | %
1-2 years | 238,691 |  |  | 58,551 |  |  | 3,026 |  |  | 2,252 |  |  | 6,772 |  |  | 309,292 |  | 24 | %
2-3 years | 124,616 |  |  | 25,103 |  |  | 6,764 |  |  | — |  |  | 1,523 |  |  | 158,006 |  | 12 | %
Greater than 3 years | 101,494 |  |  | 7,592 |  |  | — |  |  | — |  |  | — |  |  | 109,086 |  | 9 | %
| $ | 861,984 |  |  | $ | 305,825 |  |  | $ | 45,406 |  |  | $ | 7,231 |  |  | $ | 45,650 |  |  | $ | 1,266,096 |  | 100 | %

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