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REVENUE (Tables)

9 Months Ended

Sep. 30, 2024

Revenue from Contract with Customer [Abstract]

Schedule of Geographic Revenue

Geographic revenue

			Three Months Ended September 30,																		Nine Months Ended September 30,
(Dollars in thousands)			2024									2023									2024									2023
U.S.			$	156,135		48		%				$	154,741		47		%				$	526,332		53		%				$	489,645		51		%
Other Americas			28,836			9		%				23,497			7		%				71,936			7		%				58,013			6		%
United Kingdom (“U.K.”)			37,593			12		%				41,622			12		%				108,338			11		%				112,751			12		%
Europe (excluding U.K.), Middle East, and Africa			60,048			18		%				67,880			20		%				175,255			17		%				173,551			18		%
Asia-Pacific			42,438			13		%				46,903			14		%				124,489			12		%				124,423			13		%
			$	325,050		100		%				$	334,643		100		%				$	1,006,350		100		%				$	958,383		100		%

Schedule of Revenue Streams

Revenue streams

			Three Months Ended September 30,												Nine Months Ended September 30,
(in thousands)			2024						2023						2024						2023
Subscription license			$	45,420					$	74,342					$	193,405					$	200,066
Perpetual license			456						2,747						1,351						4,729
Revenue recognized at a point in time			45,876						77,089						194,756						204,795
Maintenance			80,702						83,538						242,047						245,210
Pega Cloud			144,108						118,040						409,096						340,982
Consulting			54,364						55,976						160,451						167,396
Revenue recognized over time			279,174						257,554						811,594						753,588
Total revenue			$	325,050					$	334,643					$	1,006,350					$	958,383

			Three Months Ended September 30,												Nine Months Ended September 30,
(in thousands)			2024						2023						2024						2023
Pega Cloud			$	144,108					$	118,040					$	409,096					$	340,982
Maintenance			80,702						83,538						242,047						245,210
Subscription services			224,810						201,578						651,143						586,192
Subscription license			45,420						74,342						193,405						200,066
Subscription			270,230						275,920						844,548						786,258
Consulting			54,364						55,976						160,451						167,396
Perpetual license			456						2,747						1,351						4,729
			$	325,050					$	334,643					$	1,006,350					$	958,383

Schedule of Remaining Performance Obligations

Expected future revenue from existing non-cancellable contracts:

As of September 30, 2024:

(Dollars in thousands)			Subscription services												Subscription license						Perpetual license						Consulting						Total
			Pega Cloud						Maintenance
1 year or less			$	495,637					$	188,905					$	38,175					$	2,252					$	54,203					$	779,172		53		%
1-2 years			310,020						63,701						9,686						317						3,062						386,786			26		%
2-3 years			146,877						26,436						3,046						—						2,008						178,367			12		%
Greater than 3 years			112,002						18,854						102						—						—						130,958			9		%
			$	1,064,536					$	297,896					$	51,009					$	2,569					$	59,273					$	1,475,283		100		%

As of September 30, 2023:

(Dollars in thousands)			Subscription services												Subscription license						Perpetual license						Consulting						Total
			Pega Cloud						Maintenance
1 year or less			$	391,324					$	202,610					$	48,427					$	4,567					$	39,335					$	686,263		54		%
1-2 years			239,787						58,610						4,356						2,696						3,662						309,111			24		%
2-3 years			121,778						28,585						8,518						—						1,100						159,981			13		%
Greater than 3 years			89,870						17,478						2,664						—						—						110,012			9		%
			$	842,759					$	307,283					$	63,965					$	7,263					$	44,097					$	1,265,367		100		%

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- Definition

Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 5
-Publisher FASB
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- Definition

Tabular disclosure of revenue from external customers by geographic areas attributed to the entity's country of domicile and to foreign countries from which the entity derives revenue.

+ References

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-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
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Tabular disclosure of expected timing for satisfying remaining performance obligation.

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Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
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