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REVENUE
 12 Months Ended
Dec. 31, 2024
Revenue from Contract with Customer [Abstract]  
REVENUE
15. REVENUE
Geographic revenue
Revenues by geography are determined based on client location:
(Dollars in thousands)
202420232022
U.S.$828,332 55 %$785,029 55 %$763,558 57 %
Other Americas95,698 6 %85,149 6 %102,980 8 %
United Kingdom (“U.K.”)157,830 11 %158,014 11 %115,793 9 %
Europe (excluding U.K.), Middle East, and Africa 249,325 17 %242,303 17 %194,563 15 %
Asia-Pacific165,995 11 %162,121 11 %140,951 11 %
$1,497,180 100 %$1,432,616 100 %$1,317,845 100 %
Revenue streams
(in thousands)
202420232022
Pega Cloud$558,734 $461,328 $384,271 
Maintenance323,304 331,856 317,564 
Consulting213,273 221,706 230,654 
Revenue recognized over time1,095,311 1,014,890 932,489 
Subscription license398,102 407,625 366,063 
Perpetual license3,767 10,101 19,293 
Revenue recognized at a point in time401,869 417,726 385,356 
$1,497,180 $1,432,616 $1,317,845 
(in thousands)202420232022
Pega Cloud$558,734 $461,328 $384,271 
Maintenance323,304 331,856 317,564 
Subscription services882,038 793,184 701,835 
Subscription license398,102 407,625 366,063 
Subscription1,280,140 1,200,809 1,067,898 
Consulting213,273 221,706 230,654 
Perpetual license3,767 10,101 19,293 
$1,497,180 $1,432,616 $1,317,845 
Remaining performance obligations ("Backlog")
Expected future revenue from existing non-cancellable contracts:
As of December 31, 2024:
(Dollars in thousands)Subscription servicesSubscription licensePerpetual licenseConsultingTotal
Pega CloudMaintenance
1 year or less
$525,133 $230,866 $88,880 $317 $50,519 $895,715 56 %
1-2 years
328,234 65,461 10,874 — 3,297 407,866 25 %
2-3 years
159,536 24,598 733 — 125 184,992 11 %
Greater than 3 years
114,256 19,935 678 — 50 134,919 8 %
$1,127,159 $340,860 $101,165 $317 $53,991 $1,623,492 100 %
As of December 31, 2023:
(Dollars in thousands)Subscription servicesSubscription licensePerpetual licenseConsultingTotal
Pega CloudMaintenance
1 year or less
$446,160 $245,271 $62,070 $2,284 $39,810 $795,595 54 %
1-2 years
279,474 67,720 9,138 443 2,020 358,795 25 %
2-3 years
144,453 37,142 9,789 — 2,896 194,280 13 %
Greater than 3 years
90,177 24,421 100 — — 114,698 8 %
$960,264 $374,554 $81,097 $2,727 $44,726 $1,463,368 100 %