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REVENUE (Tables) | 9 Months Ended
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Sep. 30, 2025
Revenue from Contract with Customer [Abstract] |
Schedule of Geographic Revenue | Revenues by geography are determined based on client location:
| Three Months Ended September 30, |  | Nine Months Ended September 30,
(Dollars in thousands) | 2025 |  | 2024 |  | 2025 |  | 2024
U.S. | $ | 185,132 |  | 49 | % |  | $ | 156,135 |  | 48 | % |  | $ | 662,440 |  | 54 | % |  | $ | 526,332 |  | 53 | %
Other Americas | 23,511 |  | 6 | % |  | 28,836 |  | 9 | % |  | 76,884 |  | 6 | % |  | 71,936 |  | 7 | %
United Kingdom (“U.K.”) | 53,099 |  | 14 | % |  | 37,593 |  | 12 | % |  | 134,475 |  | 11 | % |  | 108,338 |  | 11 | %
Europe (excluding U.K.), Middle East, and Africa | 64,410 |  | 17 | % |  | 60,048 |  | 18 | % |  | 202,886 |  | 16 | % |  | 175,255 |  | 17 | %
Asia-Pacific | 55,198 |  | 14 | % |  | 42,438 |  | 13 | % |  | 164,810 |  | 13 | % |  | 124,489 |  | 12 | %
| $ | 381,350 |  | 100 | % |  | $ | 325,050 |  | 100 | % |  | $ | 1,241,495 |  | 100 | % |  | $ | 1,006,350 |  | 100 | %
Schedule of Revenue Streams | Revenue streams
| Three Months Ended September 30, |  | Nine Months Ended September 30,
(in thousands) | 2025 |  | 2024 |  | 2025 |  | 2024
Pega Cloud | $ | 184,549 |  |  | $ | 144,108 |  |  | $ | 502,415 |  |  | $ | 409,096 |
Maintenance | 79,649 |  |  | 80,702 |  |  | 235,288 |  |  | 242,047 |
Consulting | 56,394 |  |  | 54,364 |  |  | 174,639 |  |  | 160,451 |
Revenue recognized over time | 320,592 |  |  | 279,174 |  |  | 912,342 |  |  | 811,594 |
Subscription license | 60,600 |  |  | 45,420 |  |  | 327,118 |  |  | 193,405 |
Perpetual license | 158 |  |  | 456 |  |  | 2,035 |  |  | 1,351 |
Revenue recognized at a point in time | 60,758 |  |  | 45,876 |  |  | 329,153 |  |  | 194,756 |
Total revenue | $ | 381,350 |  |  | $ | 325,050 |  |  | $ | 1,241,495 |  |  | $ | 1,006,350 |
| Three Months Ended September 30, |  | Nine Months Ended September 30,
(in thousands) | 2025 |  | 2024 |  | 2025 |  | 2024
Pega Cloud | $ | 184,549 |  |  | $ | 144,108 |  |  | $ | 502,415 |  |  | $ | 409,096 |
Maintenance | 79,649 |  |  | 80,702 |  |  | 235,288 |  |  | 242,047 |
Subscription services | 264,198 |  |  | 224,810 |  |  | 737,703 |  |  | 651,143 |
Subscription license | 60,600 |  |  | 45,420 |  |  | 327,118 |  |  | 193,405 |
Subscription | 324,798 |  |  | 270,230 |  |  | 1,064,821 |  |  | 844,548 |
Consulting | 56,394 |  |  | 54,364 |  |  | 174,639 |  |  | 160,451 |
Perpetual license | 158 |  |  | 456 |  |  | 2,035 |  |  | 1,351 |
Total revenue | $ | 381,350 |  |  | $ | 325,050 |  |  | $ | 1,241,495 |  |  | $ | 1,006,350 |
Schedule of Remaining Performance Obligations | Expected future revenue from existing non-cancellable contracts: As of September 30, 2025:
(Dollars in thousands) | Subscription services |  | Subscription license |  | Perpetual license |  | Consulting |  | Total
Pega Cloud |  | Maintenance |  |  |  |
1 year or less | $ | 609,511 |  |  | $ | 199,651 |  |  | $ | 46,228 |  |  | $ | 158 |  |  | $ | 43,979 |  |  | $ | 899,527 |  | 51 | %
1-2 years | 319,940 |  |  | 71,730 |  |  | 4,404 |  |  | — |  |  | 2,478 |  |  | 398,552 |  | 23 | %
2-3 years | 164,125 |  |  | 48,668 |  |  | 746 |  |  | — |  |  | 114 |  |  | 213,653 |  | 12 | %
Greater than 3 years | 195,133 |  |  | 40,385 |  |  | 7,220 |  |  | — |  |  | 56 |  |  | 242,794 |  | 14 | %
| $ | 1,288,709 |  |  | $ | 360,434 |  |  | $ | 58,598 |  |  | $ | 158 |  |  | $ | 46,627 |  |  | $ | 1,754,526 |  | 100 | %
As of September 30, 2024:
(Dollars in thousands) | Subscription services |  | Subscription license |  | Perpetual license |  | Consulting |  | Total
Pega Cloud |  | Maintenance |  |  |  |
1 year or less | $ | 495,637 |  |  | $ | 188,905 |  |  | $ | 38,175 |  |  | $ | 2,252 |  |  | $ | 54,203 |  |  | $ | 779,172 |  | 53 | %
1-2 years | 310,020 |  |  | 63,701 |  |  | 9,686 |  |  | 317 |  |  | 3,062 |  |  | 386,786 |  | 26 | %
2-3 years | 146,877 |  |  | 26,436 |  |  | 3,046 |  |  | — |  |  | 2,008 |  |  | 178,367 |  | 12 | %
Greater than 3 years | 112,002 |  |  | 18,854 |  |  | 102 |  |  | — |  |  | — |  |  | 130,958 |  | 9 | %
| $ | 1,064,536 |  |  | $ | 297,896 |  |  | $ | 51,009 |  |  | $ | 2,569 |  |  | $ | 59,273 |  |  | $ | 1,475,283 |  | 100 | %

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