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Supplementary Data (Notes)
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Supplementary Data [Abstract]    
Supplementary Data
Valuation and Qualifying Accounts – Accounts Receivable, Allowance for Expected Credit Losses
 Years ended December 31,
 202020192018
Balance at beginning of period$40.2 $42.5 $42.7 
Cumulative effect of accounting change 1
9.0 N/AN/A
Charges to costs and expenses50.5 10.1 6.5 
Adjustments:
Acquisitions/(dispositions)8.6 (0.3)2.2 
Uncollectible accounts written off(11.2)(11.9)(7.1)
Recoveries0.2 N/AN/A
Foreign currency translation adjustments1.0 (0.2)(1.8)
Balance at end of period$98.3 $40.2 $42.5 
Property and Equipment
 December 31,
 20202019
Furniture and equipment$654.6 $694.3 
Leasehold improvements554.6 634.9 
Internal-use computer software470.1 422.0 
Land and buildings144.9 143.3 
Gross property and equipment1,824.2 1,894.5 
Less: accumulated depreciation and amortization(1,133.9)(1,116.4)
Total property and equipment, net$690.3 $778.1 
Total depreciation and amortization expense, which excludes the amortization of acquired intangibles, for property and equipment for the years ended December 31, 2020, 2019 and 2018 was $204.7, $192.5 and $165.3, respectively.
Accrued Liabilities
The following table presents the components of accrued liabilities.
December 31,
20202019
Salaries, benefits and related expenses$504.6 $494.1 
Restructuring charges69.5 1.6 
Income taxes payable50.6 43.2 
Acquisition obligations47.9 45.7 
Interest43.6 38.8 
Office and related expenses25.5 26.9 
Other90.7 92.5 
Total accrued liabilities$832.4 $742.8 
Other Expense, Net
Results of operations include certain items that are not directly associated with our revenue-producing operations.
 Years ended December 31,
 202020192018
Net losses on sales of businesses$(67.0)$(43.4)$(61.9)
Other2.6 0.5 (7.7)
Total other expense, net$(64.4)$(42.9)$(69.6)
Net losses on sales of businesses – During 2020 and 2019, the amounts recognized were related to sales of businesses and the classification of certain assets and liabilities, consisting primarily of cash, as held for sale within our IAN and DXTRA reportable segments. During 2018, the amounts recognized were related to sales of businesses and the classification of certain assets and liabilities, consisting primarily of cash, as held for sale within our IAN and DXTRA reportable segments. The businesses held for sale as of year-end primarily represent unprofitable, non-strategic agencies which are expected to be sold within the next twelve months. The sales of businesses and the classification of certain assets and liabilities as held for sale included cash, net of proceeds, of $62.9, $6.7 and $30.8 for the years ended 2020, 2019 and 2018, respectively, which is classified within the Other Investing Activities line in our Consolidated Statements of Cash Flows.
Other – During 2020, the amounts recognized were primarily a result of gains on remeasurement of equity interest arising from a change in ownership. During 2019, the amounts recognized are primarily a result of changes in fair market value of equity investments, partially offset by the sale of an equity investment. During 2018, the amounts recognized are primarily a result of transaction-related costs from the Acxiom acquisition, partially offset by changes in fair market value of equity investments.
Share Repurchase Program
On July 2, 2018, in connection with the announcement of the Acxiom acquisition, we announced that share repurchases will be suspended for a period of time in order to reduce the increased debt levels incurred in conjunction with the acquisition. As of December 31, 2020, $338.4, excluding fees, remains available for repurchase under the share repurchase programs authorized in previous years, which has no expiration date.
Supplementary Data
Cash Flow, Supplemental Disclosures
Supplemental Cash Flow Information
 Years ended December 31,
 202020192018
Cash paid for interest$182.2 $192.7 $88.7 
Changes in operating lease right-of-use assets and lease liabilities 1
192.6 9.4 N/A
Cash paid for income taxes, net of refunds 2
89.1 150.2 207.9 
1For the year ended December 31, 2020, comprised of the impairments of operating lease right-of-use asset of $209.9, classified in Non-cash restructuring charges, partially offset by $17.3 net cash outflow, classified in Other non-current assets and liabilities in our Consolidated Statements of Cash Flows. For the year ended December 31, 2019, comprised of the impairments of operating lease right-of-use assets of $8.7, classified in Non-cash restructuring charges and $0.7, classified in Other non-current assets and liabilities in our Consolidated Statements of Cash Flows.
2Refunds of $124.2, $92.6 and $24.3 were received for the years ended December 31, 2020, 2019 and 2018, respectively.