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Table of Contents

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark One)
☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended August 1, 2020
or
☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from to .
Commission File Number: 1-6140
DILLARD’S, INC.
(Exact name of registrant as specified in its charter)

DELAWARE |  | 71-0388071
(State or other jurisdiction |  | (I.R.S. Employer
of incorporation or organization) |  | Identification No.)

1600 CANTRELL ROAD, LITTLE ROCK, ARKANSAS 72201
(Address of principal executive offices)
(Zip Code)
(501) 376-5200
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:

Title of each class | Trading Symbol | Name of each exchange on which registered
Class A Common Stock | DDS | New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
ý Yes ☐ No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).
ý Yes ☐ No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer | ý |  | Accelerated filer | ☐
Non-accelerated filer | ☐ |  |  |
Smaller reporting company | ☐ |  | Emerging growth company | ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
☐ Yes ý No
Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.
CLASS A COMMON STOCK as of August 29, 2020 18,366,790
CLASS B COMMON STOCK as of August 29, 2020 4,010,401

Table of Contents
Index
DILLARD’S, INC.

|  | Page
|  | Number
PART I. FINANCIAL INFORMATION |  |
Item 1. | Financial Statements (Unaudited): |
| Condensed Consolidated Balance Sheets as of August 1, 2020, February 1, 2020 and August 3, 2019 | 4
| Condensed Consolidated Statements of Operations for the Three and Six Months Ended August 1, 2020 and August 3, 2019 | 5
| Condensed Consolidated Statements of Comprehensive (Loss) Income for the Three and Six Months Ended August 1, 2020 and August 3, 2019 | 6
| Condensed Consolidated Statements of Stockholders' Equity for the Three and Six Months Ended August 1, 2020 and August 3, 2019 | 7
| Condensed Consolidated Statements of Cash Flows for the Six M onths Ended Aug ust 1, 2020 and August 3, 2019 | 9
| Notes to Condensed Consolidated Financial Statements | 10
Item 2. | Management’s Discussion and Analysis of Financial Condition and Results of Operations | 19
Item 3. | Quantitative and Qualitative Disclosures About Market Risk | 31
Item 4. | Controls and Procedures | 31
PART II. OTHER INFORMATION |  |
Item 1. | Legal Proceedings | 32
Item 1A. | Risk Factors | 32
Item 2. | Unregistered Sales of Equity Securities and Use of Proceeds | 34
Item 6. | Exhibits | 35
SIGNATURES |  | 36

2

Table of Contents
PART I. FINANCIAL INFORMATION
Item 1. Financial Statements
3

Table of Contents
DILLARD’S, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(Unaudited)
(In Thousands)

|  | August 1, 2020 |  | February 1, 2020 |  | August 3, 2019
Assets |  |  |  |  |  |
Current assets: |  |  |  |  |  |
Cash and cash equivalents |  | $ | 82,868 |  |  | $ | 277,077 |  |  | $ | 118,108 |
Restricted cash |  | — |  |  | — |  |  | 17,150 |
Accounts receivable |  | 28,631 |  |  | 46,160 |  |  | 51,946 |
Merchandise inventories |  | 1,283,141 |  |  | 1,465,007 |  |  | 1,603,031 |
Federal and state income taxes |  | 85,658 |  |  | — |  |  | — |
Other current assets |  | 65,758 |  |  | 59,838 |  |  | 77,646 |
Total current assets |  | 1,546,056 |  |  | 1,848,082 |  |  | 1,867,881 |
Property and equipment (net of accumulated depreciation and amortization of $2,434,355, $2,336,728 and $2,305,588 respectively) |  | 1,394,237 |  |  | 1,458,176 |  |  | 1,512,256 |
Operating lease assets |  | 44,091 |  |  | 47,924 |  |  | 52,608 |
Deferred income taxes |  | 23,289 |  |  | — |  |  | — |
Other assets |  | 75,563 |  |  | 76,075 |  |  | 79,334 |
Total assets |  | $ | 3,083,236 |  |  | $ | 3,430,257 |  |  | $ | 3,512,079 |
Liabilities and stockholders’ equity |  |  |  |  |  |
Current liabilities: |  |  |  |  |  |
Trade accounts payable and accrued expenses |  | $ | 586,865 |  |  | $ | 892,789 |  |  | $ | 867,534 |
Current portion of finance lease liabilities |  | 986 |  |  | 1,219 |  |  | 1,082 |
Current portion of operating lease liabilities |  | 13,758 |  |  | 14,654 |  |  | 15,701 |
Other short-term borrowings |  | 229,600 |  |  | — |  |  | 117,900 |
Federal and state income taxes |  | — |  |  | 22,158 |  |  | 4,015 |
Total current liabilities |  | 831,209 |  |  | 930,820 |  |  | 1,006,232 |
Long-term debt |  | 365,779 |  |  | 365,709 |  |  | 365,639 |
Finance lease liabilities |  | 356 |  |  | 695 |  |  | 1,342 |
Operating lease liabilities |  | 30,051 |  |  | 32,683 |  |  | 36,407 |
Other liabilities |  | 284,527 |  |  | 273,601 |  |  | 242,281 |
Deferred income taxes |  | — |  |  | 3,490 |  |  | 14,334 |
Subordinated debentures |  | 200,000 |  |  | 200,000 |  |  | 200,000 |
Commitments and contingencies |  |  |  |  |  |
Stockholders’ equity: |  |  |  |  |  |
Common stock |  | 1,240 |  |  | 1,239 |  |  | 1,239 |
Additional paid-in capital |  | 952,522 |  |  | 951,726 |  |  | 949,846 |
Accumulated other comprehensive loss |  | (30,198) |  |  | (31,059) |  |  | (12,809) |
Retained earnings |  | 4,378,988 |  |  | 4,556,494 |  |  | 4,490,759 |
Less treasury stock, at cost |  | (3,931,238) |  |  | (3,855,141) |  |  | (3,783,191) |
Total stockholders’ equity |  | 1,371,314 |  |  | 1,623,259 |  |  | 1,645,844 |
Total liabilities and stockholders’ equity |  | $ | 3,083,236 |  |  | $ | 3,430,257 |  |  | $ | 3,512,079 |

See notes to condensed consolidated financial statements.
4

Table of Contents
DILLARD’S, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited)
(In Thousands, Except Per Share Data)

|  | Three Months Ended |  |  |  | Six Months Ended |  |
|  | August 1, 2020 |  | August 3, 2019 |  | August 1, 2020 |  | August 3, 2019
Net sales |  | $ | 919,044 |  |  | $ | 1,426,863 |  |  | $ | 1,705,699 |  |  | $ | 2,892,304 |
Service charges and other income |  | 26,139 |  |  | 31,982 |  |  | 61,060 |  |  | 64,476 |
|  | 945,183 |  |  | 1,458,845 |  |  | 1,766,759 |  |  | 2,956,780 |
Cost of sales |  | 639,847 |  |  | 1,032,014 |  |  | 1,328,316 |  |  | 1,959,781 |
Selling, general and administrative expenses |  | 267,062 |  |  | 409,125 |  |  | 557,508 |  |  | 814,285 |
Depreciation and amortization |  | 50,951 |  |  | 54,383 |  |  | 101,852 |  |  | 106,747 |
Rentals |  | 5,639 |  |  | 6,209 |  |  | 11,189 |  |  | 12,327 |
Interest and debt expense, net |  | 12,873 |  |  | 12,248 |  |  | 25,143 |  |  | 23,485 |
Other expense |  | 2,104 |  |  | 1,917 |  |  | 4,208 |  |  | 3,834 |
Loss (gain) on disposal of assets |  | 33 |  |  | (4,900) |  |  | 14 |  |  | (12,300) |
(Loss) income before income taxes |  | (33,326) |  |  | (52,151) |  |  | (261,471) |  |  | 48,621 |
Income taxes (benefit) |  | (24,760) |  |  | (11,480) |  |  | (90,930) |  |  | 10,690 |
Net (loss) income |  | $ | (8,566) |  |  | $ | (40,671) |  |  | $ | (170,541) |  |  | $ | 37,931 |
(Loss) earnings per share: |  |  |  |  |  |  |  |
Basic and diluted |  | $ | (0.37) |  |  | $ | (1.59) |  |  | $ | (7.33) |  |  | $ | 1.46 |

See notes to condensed consolidated financial statements.
5

Table of Contents
DILLARD’S, INC.
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME
(Unaudited)
(In Thousands)

|  | Three Months Ended |  |  |  | Six Months Ended |  |
|  | August 1, 2020 |  | August 3, 2019 |  | August 1, 2020 |  | August 3, 2019
Net (loss) income |  | $ | (8,566) |  |  | $ | (40,671) |  |  | $ | (170,541) |  |  | $ | 37,931 |
Other comprehensive income: |  |  |  |  |  |  |  |
Amortization of retirement plan and other retiree benefit adjustments (net of tax of $138, $0, $276, and $0, respectively) |  | 430 |  |  | — |  |  | 861 |  |  | — |
Comprehensive (loss) income |  | $ | (8,136) |  |  | $ | (40,671) |  |  | $ | (169,680) |  |  | $ | 37,931 |

See notes to condensed consolidated financial statements.
6

Table of Contents
DILLARD’S, INC.
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
(Unaudited)
(In Thousands, Except Share and Per Share Data)

| Three Months Ended August 1, 2020 |  |  |  |  |  |  |  |  |  |
|  |  |  |  | Accumulated Other Comprehensive Loss |  |  |  |  |  |
| Common Stock |  | Additional Paid-in Capital |  |  |  | Retained Earnings |  | Treasury Stock |  |
|  |  |  |  |  |  |  |  |  |  | Total
Balance, May 2, 2020 | $ | 1,239 |  |  | $ | 951,726 |  |  | $ | (30,628) |  |  | $ | 4,391,039 |  |  | $ | (3,916,970) |  |  | $ | 1,396,406 |
Net loss | — |  |  | — |  |  | — |  |  | (8,566) |  |  | — |  |  | (8,566) |
Other comprehensive income | — |  |  | — |  |  | 430 |  |  | — |  |  | — |  |  | 430 |
Issuance of 32,000 shares under equity plans | 1 |  |  | 796 |  |  | — |  |  | — |  |  | — |  |  | 797 |
Purchase of 586,851 shares of treasury stock | — |  |  | — |  |  | — |  |  | — |  |  | (14,268) |  |  | (14,268) |
Cash dividends declared: |  |  |  |  |  |  |  |  |  |  |
Common stock, $0.15 per share | — |  |  | — |  |  | — |  |  | (3,485) |  |  | — |  |  | (3,485) |
Balance, August 1, 2020 | $ | 1,240 |  |  | $ | 952,522 |  |  | $ | (30,198) |  |  | $ | 4,378,988 |  |  | $ | (3,931,238) |  |  | $ | 1,371,314 |

| Three Months Ended August 3, 2019 |  |  |  |  |  |  |  |  |  |
|  |  |  |  | Accumulated Other Comprehensive Loss |  |  |  |  |  |
| Common Stock |  | Additional Paid-in Capital |  |  |  | Retained Earnings |  | Treasury Stock |  |
|  |  |  |  |  |  |  |  |  |  | Total
Balance, May 4, 2019 | $ | 1,239 |  |  | $ | 948,835 |  |  | $ | (12,809) |  |  | $ | 4,533,973 |  |  | $ | (3,734,330) |  |  | $ | 1,736,908 |
Net loss | — |  |  | — |  |  | — |  |  | (40,671) |  |  | — |  |  | (40,671) |
Issuance of 17,600 shares under equity plans | — |  |  | 1,011 |  |  | — |  |  | — |  |  | — |  |  | 1,011 |
Purchase of 818,585 shares of treasury stock | — |  |  | — |  |  | — |  |  | — |  |  | (48,861) |  |  | (48,861) |
Cash dividends declared: |  |  |  |  |  |  |  |  |  |  |
Common stock, $0.10 per share | — |  |  | — |  |  | — |  |  | (2,543) |  |  | — |  |  | (2,543) |
Balance, August 3, 2019 | $ | 1,239 |  |  | $ | 949,846 |  |  | $ | (12,809) |  |  | $ | 4,490,759 |  |  | $ | (3,783,191) |  |  | $ | 1,645,844 |

| Six Months Ended August 1, 2020 |  |  |  |  |  |  |  |  |  |
|  |  |  |  | Accumulated Other Comprehensive Loss |  |  |  |  |  |
| Common Stock |  | Additional Paid-in Capital |  |  |  | Retained Earnings |  | Treasury Stock |  |
|  |  |  |  |  |  |  |  |  |  | Total
Balance, February 1, 2020 | $ | 1,239 |  |  | $ | 951,726 |  |  | $ | (31,059) |  |  | $ | 4,556,494 |  |  | $ | (3,855,141) |  |  | $ | 1,623,259 |
Net loss | — |  |  | — |  |  | — |  |  | (170,541) |  |  | — |  |  | (170,541) |
Other comprehensive income | — |  |  | — |  |  | 861 |  |  | — |  |  | — |  |  | 861 |
Issuance of 32,000 shares under equity plans | 1 |  |  | 796 |  |  | — |  |  | — |  |  | — |  |  | 797 |
Purchase of 1,585,593 shares of treasury stock | — |  |  | — |  |  | — |  |  | — |  |  | (76,097) |  |  | (76,097) |
Cash dividends declared: |  |  |  |  |  |  |  |  |  |  |
Common stock, $0.30 per share | — |  |  | — |  |  | — |  |  | (6,965) |  |  | — |  |  | (6,965) |
Balance, August 1, 2020 | $ | 1,240 |  |  | $ | 952,522 |  |  | $ | (30,198) |  |  | $ | 4,378,988 |  |  | $ | (3,931,238) |  |  | $ | 1,371,314 |

7

Table of Contents

| Six Months Ended August 3, 2019 |  |  |  |  |  |  |  |  |  |
|  |  |  |  | Accumulated Other Comprehensive Loss |  |  |  |  |  |
| Common Stock |  | Additional Paid-in Capital |  |  |  | Retained Earnings |  | Treasury Stock |  |
|  |  |  |  |  |  |  |  |  |  | Total
Balance, February 2, 2019 | $ | 1,239 |  |  | $ | 948,835 |  |  | $ | (12,809) |  |  | $ | 4,458,006 |  |  | $ | (3,716,890) |  |  | $ | 1,678,381 |
Net income | — |  |  | — |  |  | — |  |  | 37,931 |  |  | — |  |  | 37,931 |
Issuance of 17,600 shares under equity plans | — |  |  | 1,011 |  |  | — |  |  | — |  |  | — |  |  | 1,011 |
Purchase of 1,064,743 shares of treasury stock | — |  |  | — |  |  | — |  |  | — |  |  | (66,301) |  |  | (66,301) |
Cash dividends declared: |  |  |  |  |  |  |  |  |  |  |
Common stock, $0.20 per share | — |  |  | — |  |  | — |  |  | (5,178) |  |  | — |  |  | (5,178) |
Balance, August 3, 2019 | $ | 1,239 |  |  | $ | 949,846 |  |  | $ | (12,809) |  |  | $ | 4,490,759 |  |  | $ | (3,783,191) |  |  | $ | 1,645,844 |

See notes to condensed consolidated financial statements.
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DILLARD’S, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited)
(In Thousands)

|  | Six Months Ended |  |
|  | August 1, 2020 |  | August 3, 2019
Operating activities: |  |  |  |
Net (loss) income |  | $ | (170,541) |  |  | $ | 37,931 |
Adjustments to reconcile net (loss) income to net cash used in operating activities: |  |  |  |
Depreciation and amortization of property and other deferred cost |  | 103,140 |  |  | 107,740 |
Loss (gain) on disposal of assets |  | 14 |  |  | (12,300) |
Changes in operating assets and liabilities: |  |  |  |
Decrease (increase) in accounts receivable |  | 17,529 |  |  | (2,093) |
Decrease (increase) in merchandise inventories |  | 181,866 |  |  | (74,614) |
Increase in other current assets |  | (5,148) |  |  | (7,882) |
Increase in other assets |  | (124) |  |  | (8,362) |
Decrease in trade accounts payable and accrued expenses and other liabilities |  | (290,268) |  |  | (52,746) |
Decrease in income taxes |  | (130,977) |  |  | (6,254) |
Net cash used in operating activities |  | (294,509) |  |  | (18,580) |
Investing activities: |  |  |  |
Purchases of property and equipment and capitalized software |  | (38,607) |  |  | (38,049) |
Proceeds from disposal of assets |  | 308 |  |  | 21,997 |
Distribution from joint venture |  | 215 |  |  | 505 |
Net cash used in investing activities |  | (38,084) |  |  | (15,547) |
Financing activities: |  |  |  |
Principal payments on long-term debt and finance lease liabilities |  | (572) |  |  | (456) |
Issuance cost of line of credit |  | (3,001) |  |  | — |
Increase in short-term borrowings |  | 229,600 |  |  | 117,900 |
Cash dividends paid |  | (7,185) |  |  | (5,267) |
Purchase of treasury stock |  | (80,458) |  |  | (66,301) |
Net cash provided by financing activities |  | 138,384 |  |  | 45,876 |
(Decrease) increase in cash, cash equivalents and restricted cash |  | (194,209) |  |  | 11,749 |
Cash, cash equivalents and restricted cash, beginning of period |  | 277,077 |  |  | 123,509 |
Cash, cash equivalents and restricted cash, end of period |  | $ | 82,868 |  |  | $ | 135,258 |
Non-cash transactions: |  |  |  |
Accrued capital expenditures |  | $ | 7,994 |  |  | $ | 4,811 |
Accrued purchases of treasury stock |  | 2,962 |  |  | — |
Stock awards |  | 797 |  |  | 1,011 |
Lease assets obtained in exchange for new operating lease liabilities |  | 4,084 |  |  | 4,601 |

See notes to condensed consolidated financial statements.
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DILLARD’S, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
Note 1. Basis of Presentation
The accompanying unaudited interim condensed consolidated financial statements of Dillard’s, Inc. (the “Company”) have been prepared in accordance with the rules of the Securities and Exchange Commission (“SEC”). Accordingly, they do not include all of the information and footnotes required by accounting principles generally accepted in the United States of America (“GAAP”) for complete financial statements. In the opinion of management, all adjustments (consisting of normal recurring accruals) considered necessary for a fair presentation have been included. Operating results for the three and six months ended August 1, 2020 are not necessarily indicative of the results that may be expected for the fiscal year ending January 30, 2021 due to, among other factors, the seasonal nature of the business and the COVID-19 pandemic.
These unaudited interim condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and footnotes thereto included in the Company’s Annual Report on Form 10-K for the fiscal year ended February 1, 2020 filed with the SEC on March 31, 2020.
Restricted Cash - Restricted cash consists of cash proceeds from the sale of property held in escrow for the acquisition of replacement property under like-kind exchange agreements. The escrow accounts are administered by an intermediary. Pursuant to the like-kind exchange agreements, the cash remains restricted for a maximum of 180 days from the date of the property sale pending the acquisition of replacement property.
The following table provides a reconciliation of cash, cash equivalents and restricted cash reported within the condensed consolidated balance sheets that sum to the total of the same such amounts shown in the condensed consolidated statements of cash flows.

(in thousands) |  | August 1, 2020 |  | August 3, 2019
Cash and cash equivalents |  | $ | 82,868 |  |  | $ | 118,108 |
Restricted cash |  | — |  |  | 17,150 |
Total cash, cash equivalents and restricted cash |  | $ | 82,868 |  |  | $ | 135,258 |

COVID-19
In March 2020, the World Health Organization declared the outbreak of a novel coronavirus (COVID-19) as a pandemic, which continues to spread throughout the United States and the world. The effects of the COVID-19 pandemic have had and continue to have a significant impact on the Company's business, results of operations and financial position. At present, the COVID-19 pandemic has had a significant negative effect on the Company's liquidity and net sales. Due to heightened uncertainty relating to the impacts of COVID-19 on the Company’s business operations, including the duration and impact on overall customer demand, our liquidity, net sales and profitability may be further impacted if we are unable to appropriately manage our inventory levels and expenses.
The Company began closing stores on March 19, 2020 as mandated by state and local governments, and by April 9, 2020, all 285 store locations were temporarily closed. The Company began re-opening stores on May 5, 2020, and by June 2, 2020, all stores had been re-opened using the Centers for Disease Control and Prevention ("CDC") guidelines to promote a safe environment for our customers and employees. All stores remain open and operating at reduced hours with the exception of one location.
As part of the Company's liquidity strategy during the COVID-19 pandemic, in March 2020, the Company borrowed $779 million under the credit agreement, which was repaid concurrent with the execution of the amended credit agreement. At August 1, 2020, borrowings of $229.6 million were outstanding, and letters of credit totaling $21.0 million were issued under the amended credit agreement leaving unutilized availability under the facility of $447.0 million. See Note 7, Revolving Credit Agreement, for additional information.
We assess the impairment of long-lived assets, primarily fixed assets and operating lease assets, whenever events or changes in circumstances indicate that the carrying value may not be recoverable. We evaluated the effects of the COVID-19 pandemic on our business and determined that as of August 1, 2020, the carrying values of our property and equipment and operating lease assets were recoverable. Accordingly, no impairment charge was recorded for the six months ended August 1, 2020. We
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will continue to monitor these factors and the impact of the COVID-19 pandemic on future periods and continue to assess these assets for impairment as needed.
Note 2. Accounting Standards
Recently Issued Accounting Pronouncements
Simplifying the Accounting for Income Taxes
In December 2019, the FASB issued Accounting Standards Update ("ASU") No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes, as part of its initiative to reduce complexity in accounting standards. The amendments in this update simplify the accounting for income taxes by removing certain exceptions to the general principles in Topic 740. The amendments also improve consistent application of and simplify GAAP for other areas of Topic 740 by clarifying and amending existing guidance. The amendments within ASU No. 2019-12 are effective for financial statements issued for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2020, and early adoption is permitted. The Company is currently assessing the impact of this update on its consolidated financial statements.
Note 3. Business Segments
The Company operates in two reportable segments: the operation of retail department stores (“retail operations”) and a general contracting construction company (“construction”).
For the Company’s retail operations, the Company determined its operating segments on a store by store basis. Each store’s operating performance has been aggregated into one reportable segment. The Company’s operating segments are aggregated for financial reporting purposes because they are similar in each of the following areas: economic characteristics, class of consumer, nature of products and distribution methods. Revenues from external customers are derived from merchandise sales, and the Company does not rely on any major customers as a source of revenue. Across all stores, the Company operates one store format under the Dillard’s name where each store offers the same general mix of merchandise with similar categories and similar customers. The Company believes that disaggregating its operating segments would not provide meaningful additional information.
The following table summarizes the percentage of net sales by segment and major product line:

|  | Three Months Ended |  |  |  | Six Months Ended |  |
|  | August 1, 2020 |  | August 3, 2019 |  | August 1, 2020 |  | August 3, 2019
Retail operations segment |  |  |  |  |  |  |  |
Cosmetics |  | 14 | % |  | 13 | % |  | 14 | % |  | 13 | %
Ladies’ apparel |  | 21 |  |  | 24 |  |  | 21 |  |  | 24 |
Ladies’ accessories and lingerie |  | 16 |  |  | 16 |  |  | 16 |  |  | 15 |
Juniors’ and children’s apparel |  | 9 |  |  | 8 |  |  | 9 |  |  | 10 |
Men’s apparel and accessories |  | 20 |  |  | 19 |  |  | 18 |  |  | 17 |
Shoes |  | 13 |  |  | 14 |  |  | 14 |  |  | 15 |
Home and furniture |  | 4 |  |  | 3 |  |  | 4 |  |  | 3 |
|  | 97 |  |  | 97 |  |  | 96 |  |  | 97 |
Construction segment |  | 3 |  |  | 3 |  |  | 4 |  |  | 3 |
Total |  | 100 | % |  | 100 | % |  | 100 | % |  | 100 | %

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The following tables summarize certain segment information, including the reconciliation of those items to the Company’s consolidated operations:

(in thousands of dollars) |  | Retail Operations |  | Construction |  | Consolidated
Three Months Ended August 1, 2020: |  |  |  |  |  |
Net sales from external customers |  | $ | 893,216 |  |  | $ | 25,828 |  |  | $ | 919,044 |
Gross profit |  | 277,407 |  |  | 1,790 |  |  | 279,197 |
Depreciation and amortization |  | 50,784 |  |  | 167 |  |  | 50,951 |
Interest and debt expense (income), net |  | 12,885 |  |  | (12) |  |  | 12,873 |
(Loss) income before income taxes |  | (33,699) |  |  | 373 |  |  | (33,326) |
Total assets |  | 3,056,320 |  |  | 26,916 |  |  | 3,083,236 |
Three Months Ended August 3, 2019: |  |  |  |  |  |
Net sales from external customers |  | $ | 1,378,163 |  |  | $ | 48,700 |  |  | $ | 1,426,863 |
Gross profit |  | 395,137 |  |  | (288) |  |  | 394,849 |
Depreciation and amortization |  | 54,207 |  |  | 176 |  |  | 54,383 |
Interest and debt expense (income), net |  | 12,278 |  |  | (30) |  |  | 12,248 |
Loss before income taxes |  | (50,929) |  |  | (1,222) |  |  | (52,151) |
Total assets |  | 3,463,087 |  |  | 48,992 |  |  | 3,512,079 |
Six Months Ended August 1, 2020: |  |  |  |  |  |
Net sales from external customers |  | $ | 1,644,243 |  |  | $ | 61,456 |  |  | $ | 1,705,699 |
Gross profit |  | 373,441 |  |  | 3,942 |  |  | 377,383 |
Depreciation and amortization |  | 101,516 |  |  | 336 |  |  | 101,852 |
Interest and debt expense (income), net |  | 25,176 |  |  | (33) |  |  | 25,143 |
(Loss) income before income taxes |  | (262,366) |  |  | 895 |  |  | (261,471) |
Total assets |  | 3,056,320 |  |  | 26,916 |  |  | 3,083,236 |
Six Months Ended August 3, 2019 |  |  |  |  |  |
Net sales from external customers |  | $ | 2,798,685 |  |  | $ | 93,619 |  |  | $ | 2,892,304 |
Gross profit |  | 931,508 |  |  | 1,015 |  |  | 932,523 |
Depreciation and amortization |  | 106,401 |  |  | 346 |  |  | 106,747 |
Interest and debt expense (income), net |  | 23,542 |  |  | (57) |  |  | 23,485 |
Income (loss) before income taxes |  | 49,799 |  |  | (1,178) |  |  | 48,621 |
Total assets |  | 3,463,087 |  |  | 48,992 |  |  | 3,512,079 |

Intersegment construction revenues of $6.9 million and $6.2 million for the three months ended August 1, 2020 and August 3, 2019, respectively, and $18.3 million and $14.6 million for the six months ended August 1, 2020 and August 3, 2019, respectively, were eliminated during consolidation and have been excluded from net sales for the respective periods.
The retail operations segment gives rise to contract liabilities through the loyalty program and through the issuances of gift cards. The loyalty program liability and a portion of the gift card liability is included in trade accounts payable and accrued expenses, and a portion of the gift card liability is included in other liabilities on the condensed consolidated balance sheets. Our retail operations segment contract liabilities are as follows:

Retail |  |  |  |  |  |  |  |
(in thousands of dollars) |  | August 1, 2020 |  | February 1, 2020 |  | August 3, 2019 |  | February 2, 2019
Contract liabilities |  | $ | 58,186 |  |  | $ | 75,229 |  |  | $ | 63,041 |  |  | $ | 72,852 |

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During the six months ended August 1, 2020 and August 3, 2019, the Company recorded $29.8 million and $37.6 million, respectively, in revenue that was previously included in the retail operations contract liability balances of $75.2 million and $72.9 million, at February 1, 2020 and February 2, 2019, respectively.
Construction contracts give rise to accounts receivable, contract assets and contract liabilities. We record accounts receivable based on amounts expected to be collected from customers. We also record costs and estimated earnings in excess of billings on uncompleted contracts (contract assets) and billings in excess of costs and estimated earnings on uncompleted contracts (contract liabilities) in other current assets and trade accounts payable and accrued expenses in the condensed consolidated balance sheets, respectively. The amounts included in the condensed consolidated balance sheets are as follows:

Construction |  |  |  |  |  |  |  |
(in thousands of dollars) |  | August 1, 2020 |  | February 1, 2020 |  | August 3, 2019 |  | February 2, 2019
Accounts receivable |  | $ | 19,222 |  |  | $ | 28,522 |  |  | $ | 36,276 |  |  | $ | 31,867 |
Costs and estimated earnings in excess of billings on uncompleted contracts |  | 722 |  |  | 2,179 |  |  | 2,927 |  |  | 1,165 |
Billings in excess of costs and estimated earnings on uncompleted contracts |  | 7,212 |  |  | 5,737 |  |  | 10,358 |  |  | 7,414 |

During the six months ended August 1, 2020 and August 3, 2019, the Company recorded $4.7 million and $6.8 million, respectively, in revenue that was previously included in billings in excess of costs and estimated earnings on uncompleted contracts of $5.7 million and $7.4 million at February 1, 2020 and February 2, 2019, respectively.
The remaining performance obligations related to executed construction contracts totaled $127.0 million, $156.5 million and $108.4 million at August 1, 2020, February 1, 2020 and August 3, 2019, respectively.
Note 4. (Loss) Earnings Per Share Data
The following table sets forth the computation of basic and diluted (loss) earnings per share for the periods indicated (in thousands, except per share data).

|  | Three Months Ended |  |  |  | Six Months Ended |  |
|  | August 1, 2020 |  | August 3, 2019 |  | August 1, 2020 |  | August 3, 2019
Net (loss) income |  | $ | (8,566) |  |  | $ | (40,671) |  |  | $ | (170,541) |  |  | $ | 37,931 |
Weighted average shares of common stock outstanding |  | 23,174 |  |  | 25,584 |  |  | 23,264 |  |  | 25,949 |
Basic and diluted (loss) earnings per share |  | $ | (0.37) |  |  | $ | (1.59) |  |  | $ | (7.33) |  |  | $ | 1.46 |

The Company maintains a capital structure in which common stock is the only equity security issued and outstanding, and there were no shares of preferred stock, stock options, other dilutive securities or potentially dilutive securities issued or outstanding during the three and six months ended August 1, 2020 and August 3, 2019.
Note 5. Commitments and Contingencies
Various legal proceedings, in the form of lawsuits and claims, which occur in the normal course of business, are pending against the Company and its subsidiaries. In the opinion of management, disposition of these matters, individually or in the aggregate, is not expected to have a material adverse effect on the Company’s financial position, cash flows or results of operations.
At August 1, 2020, letters of credit totaling $21.0 million were issued under the Company’s revolving credit facility. See Note 7, Revolving Credit Agreement, for additional information.
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Note 6. Benefit Plans
The Company has an unfunded, nonqualified defined benefit plan (“Pension Plan”) for its officers. The Pension Plan is noncontributory and provides benefits based on years of service and compensation during employment. The Company determines pension expense using an actuarial cost method to estimate the total benefits ultimately payable to officers and allocates this cost to service periods. The actuarial assumptions used to calculate pension costs are reviewed annually. The Company contributed $1.4 million and $2.8 million to the Pension Plan during the three and six months ended August 1, 2020, respectively, and expects to make additional contributions to the Pension Plan of approximately $2.7 million during the remainder of fiscal 2020.
The components of net periodic benefit costs are as follows (in thousands):

|  | Three Months Ended |  |  |  | Six Months Ended |  |
|  | August 1, 2020 |  | August 3, 2019 |  | August 1, 2020 |  | August 3, 2019
Components of net periodic benefit costs: |  |  |  |  |  |  |  |
Service cost |  | $ | 1,090 |  |  | $ | 905 |  |  | $ | 2,180 |  |  | $ | 1,810 |
Interest cost |  | 1,536 |  |  | 1,917 |  |  | 3,072 |  |  | 3,834 |
Net actuarial loss |  | 568 |  |  | — |  |  | 1,137 |  |  | — |
Net periodic benefit costs |  | $ | 3,194 |  |  | $ | 2,822 |  |  | $ | 6,389 |  |  | $ | 5,644 |

The service cost component of net periodic benefit costs is included in selling, general and administrative expenses, and the interest cost and net actuarial loss components are included in other expense.
Note 7. Revolving Credit Agreement
In April 2020, the Company amended its credit agreement (the "amended credit agreement"). After giving effect to the amendment, the amended credit agreement became secured by certain deposit accounts of the Company and certain inventory of certain subsidiaries. The amended credit agreement provides a borrowing capacity of $800 million, subject to certain limitations as outlined in the amended credit agreement, with a $200 million expansion option and matures on August 9, 2022. The amended credit agreement is available to the Company for general corporate purposes including, among other uses, working capital financing, the issuance of letters of credit, capital expenditures and, subject to certain restrictions, the repayment of existing indebtedness and share repurchases. The Company pays a variable rate of interest on borrowings under the amended credit agreement and a commitment fee to the participating banks. The rate of interest on borrowings is the greater of LIBOR or 1.0% plus 1.750%, and the commitment fee for unused borrowings is 0.30% per annum. As long as availability exceeds $100 million and no event of default occurs and is continuing, there are no financial covenant requirements under the amended credit agreement.
Concurrent with the signing of the amended credit facility, the Company repaid the $779 million borrowed on March 25, 2020 under the previous agreement. Additionally, the Company paid $3.0 million in issuance costs related to the amended credit agreement, which were recorded in other assets on the condensed consolidated balance sheets.
At August 1, 2020, $229.6 million of borrowings were outstanding, and letters of credit totaling $21.0 million were issued under the amended credit agreement leaving unutilized availability under the credit facility of $447.0 million. The weighted average interest rate under the credit agreement for the borrowings outstanding at August 1, 2020 was 2.75%.
Note 8. Stock Repurchase Program
In March 2018, the Company's Board of Directors authorized the Company to repurchase up to $500 million of the Company’s Class A Common Stock pursuant to an open-ended stock repurchase plan (the "March 2018 Plan"). The March 2018 Plan authorization permits the Company to repurchase its Class A Common Stock in the open market, pursuant to preset trading plans meeting the requirements of Rule 10b5-1 under the Securities Exchange Act of 1934 or through privately negotiated transactions. The March 2018 Plan has no expiration date.
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The following is a summary of share repurchase activity for the periods indicated (in thousands, except per share data):

|  | Three Months Ended |  |  |  | Six Months Ended |  |
|  | August 1, 2020 |  | August 3, 2019 |  | August 1, 2020 |  | August 3, 2019
Cost of shares repurchased |  | $ | 14,268 |  |  | $ | 48,861 |  |  | $ | 76,097 |  |  | $ | 66,301 |
Number of shares repurchased |  | 587 |  |  | 819 |  |  | 1,586 |  |  | 1,065 |
Average price per share |  | $ | 24.31 |  |  | $ | 59.69 |  |  | $ | 47.99 |  |  | $ | 62.27 |

All repurchases of the Company’s Class A Common Stock above were made at the market price at the trade date. Accordingly, all amounts paid to reacquire these shares were allocated to treasury stock. As of August 1, 2020, $192.6 million of authorization remained under the March 2018 Plan.
Note 9. Income Taxes
The Company expects to be in a net operating loss position for the fiscal year. The Coronavirus Aid, Relief and Economic Security (“CARES”) Act, signed into law on March 27, 2020, allows for net operating loss carryback to years in which the statutory federal tax rate was 35% rather than the current 21%. During the three and six months ended August 1, 2020, income tax benefit differed from what would be computed using the current statutory federal tax rate of 21% primarily due to the recognition of a net tax benefit of $17.4 million and $32.1 million, respectively, related to the rate differential in the carryback year. Income tax benefit for the three and six months also included the effects of federal tax credits and state and local income taxes.
During the three and six months ended August 3, 2019, income taxes differed from what would be computed using the statutory federal tax rate primarily due to the effects of federal tax credits and state and local income taxes.
Note 10. Reclassifications from Accumulated Other Comprehensive Loss (“AOCL”)
Reclassifications from AOCL are summarized as follows (in thousands):

|  | Amount Reclassified from AOCL |  |  |  |  |  |  |  |
|  | Three Months Ended |  |  |  | Six Months Ended |  |  |  | Affected Line Item in the Statement Where Net Income Is Presented
Details about AOCL Components |  | August 1, 2020 |  | August 3, 2019 |  | August 1, 2020 |  | August 3, 2019 |  |
Defined benefit pension plan items |  |  |  |  |  |  |  |  |  |
Amortization of actuarial losses |  | $ | 568 |  |  | $ | — |  |  | $ | 1,137 |  |  | $ | — |  |  | Total before tax (1)
|  | 138 |  |  | — |  |  | 276 |  |  | — |  |  | Income tax expense
|  | $ | 430 |  |  | $ | — |  |  | $ | 861 |  |  | $ | — |  |  | Total net of tax

For fiscal year 2019, there was no amortization of the net loss in AOCL as the net loss did not exceed 10% of the projected benefit obligation.
_______________________________
(1) This item is included in the computation of net periodic pension cost. See Note 6, Benefit Plans, for additional information.
Note 11. Changes in Accumulated Other Comprehensive Loss
Changes in AOCL by component (net of tax) are summarized as follows (in thousands):

|  | Defined Benefit Pension Plan Items |  |  |  |  |  |  |
|  | Three Months Ended |  |  |  | Six Months Ended |  |  |
|  | August 1, 2020 |  | August 3, 2019 |  | August 1, 2020 |  | August 3, 2019 |
Beginning balance |  | $ | 30,628 |  |  | $ | 12,809 |  |  | $ | 31,059 |  |  | $ | 12,809 |  |
Amounts reclassified from AOCL |  | (430) |  |  | — |  |  | (861) |  |  | — |  |
Ending balance |  | $ | 30,198 |  |  | $ | 12,809 |  |  | $ | 30,198 |  |  | $ | 12,809 |  |

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Note 12. Leases
The Company leases retail stores, office space and equipment under operating leases. As of August 1, 2020, February 1, 2020 and August 3, 2019, right-of-use operating lease assets, which are recorded in operating lease assets in the condensed consolidated balance sheets, totaled $44.1 million, $47.9 million and $52.6 million, respectively, and operating lease liabilities, which are recorded in current portion of operating lease liabilities and operating lease liabilities, totaled $43.8 million, $47.3 million and $52.1 million, respectively.
In determining our operating lease assets and operating lease liabilities, we apply an incremental borrowing rate to the minimum lease payments within each lease agreement. ASU No. 2016-02 requires the use of the rate implicit in the lease whenever that rate is readily determinable; furthermore, if the implicit rate is not readily determinable, a lessee may use its incremental borrowing rate. The incremental borrowing rate is the rate of interest that a lessee would have to pay to borrow on a collateralized basis over a similar term an amount equal to the lease payments in a similar economic environment. To estimate our specific incremental borrowing rates that align with applicable lease terms, we utilize a model consistent with the credit quality of our outstanding debt instruments.
Renewal options from two to 20 years exist on the majority of leased properties. The Company has sole discretion in exercising the lease renewal options. We do not recognize operating lease assets or operating lease liabilities for renewal periods unless we are reasonably certain of renewing the lease at inception. The depreciable life of operating lease assets and related leasehold improvements is limited by the expected lease term.
Contingent rentals on certain leases are based on a percentage of annual sales in excess of specified amounts. Other contingent rentals are based entirely on a percentage of sales. The Company's operating lease agreements do not contain any material residual value guarantees or material restrictive covenants.
The following table summarizes the Company's operating and finance leases:

(in thousands of dollars) | Classification - Condensed Consolidated Balance Sheets |  | August 1, 2020 |  | February 1, 2020 |  | August 3, 2019
Assets |  |  |  |  |  |  |
Finance lease assets | Property and equipment, net (a) |  | $ | 459 |  |  | $ | 670 |  |  | $ | 881 |
Operating lease assets | Operating lease assets |  | 44,091 |  |  | 47,924 |  |  | 52,608 |
Total leased assets |  |  | $ | 44,550 |  |  | $ | 48,594 |  |  | $ | 53,489 |
Liabilities |  |  |  |  |  |  |
Current |  |  |  |  |  |  |
Finance | Current portion of finance lease liabilities |  | $ | 986 |  |  | $ | 1,219 |  |  | $ | 1,082 |
Operating | Current portion of operating lease liabilities |  | 13,758 |  |  | 14,654 |  |  | 15,701 |
Noncurrent |  |  |  |  |  |  |
Finance | Finance lease liabilities |  | 356 |  |  | 695 |  |  | 1,342 |
Operating | Operating lease liabilities |  | 30,051 |  |  | 32,683 |  |  | 36,407 |
Total lease liabilities |  |  | $ | 45,151 |  |  | $ | 49,251 |  |  | $ | 54,532 |

(a) Finance lease assets are recorded net of accumulated amortization of $14.1 million, $13.9 million and $13.7 million as of August 1, 2020, February 1, 2020 and August 3, 2019, respectively.

Lease Cost |  |  | Three Months Ended |  |  |  | Six Months Ended |  |
(in thousands of dollars) | Classification - Condensed Consolidated Statements of Operations |  | August 1, 2020 |  | August 3, 2019 |  | August 1, 2020 |  | August 3, 2019
Operating lease cost (a) | Rentals |  | $ | 5,639 |  |  | $ | 6,209 |  |  | $ | 11,189 |  |  | $ | 12,327 |
Finance lease cost |  |  |  |  |  |  |  |  |
Amortization of leased assets | Depreciation and amortization |  | 105 |  |  | 106 |  |  | 211 |  |  | 211 |
Interest on lease liabilities | Interest and debt expense, net |  | 62 |  |  | 123 |  |  | 142 |  |  | 258 |
Net lease cost |  |  | $ | 5,806 |  |  | $ | 6,438 |  |  | $ | 11,542 |  |  | $ | 12,796 |

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(a) Includes short term lease costs of $0.5 million and $1.0 million for the three months ended and $1.0 million and $1.7 million for the six months ended August 1, 2020 and August 3, 2019, respectively, and variable lease costs of $0.4 million and $0.4 million for the three months ended and $0.7 million and $0.8 million for the six months ended August 1, 2020 and August 3, 2019, respectively.
Maturities of Lease Liabilities

(in thousands of dollars) Fiscal Year | Operating Leases |  | Finance Leases |  | Total
2020 (excluding the six months ended August 1, 2020) | $ | 7,819 |  |  | $ | 714 |  |  | $ | 8,533 |
2021 | 14,153 |  |  | 726 |  |  | 14,879 |
2022 | 7,811 |  |  | — |  |  | 7,811 |
2023 | 4,496 |  |  | — |  |  | 4,496 |
2024 | 3,714 |  |  | — |  |  | 3,714 |
After 2024 | 15,916 |  |  | — |  |  | 15,916 |
Total minimum lease payments | 53,909 |  |  | 1,440 |  |  | 55,349 |
Less amount representing interest | (10,100) |  |  | (98) |  |  | (10,198) |
Present value of lease liabilities | $ | 43,809 |  |  | $ | 1,342 |  |  | $ | 45,151 |

Lease Term and Discount Rate

|  | August 1, 2020
Weighted-average remaining lease term |  |
Operating leases |  | 6.2 years
Finance leases |  | 1.3 years
Weighted-average discount rate |  |
Operating leases |  | 6.6 | %
Finance leases |  | 12.3 | %

Other Information

|  | Six Months Ended |  |
(in thousands of dollars) |  | August 1, 2020 |  | August 3, 2019
Cash paid for amounts included in the measurement of lease liabilities |  |  |  |
Operating cash flows from operating leases |  | $ | 9,387 |  |  | $ | 10,388 |
Operating cash flows from finance leases |  | 142 |  |  | 258 |
Financing cash flows from finance leases |  | 572 |  |  | 456 |
Lease assets obtained in exchange for new operating lease liabilities |  | $ | 4,084 |  |  | $ | 4,601 |

Note 13. Loss (Gain) on Disposal of Assets
During the three months ended August 3, 2019, the Company recorded proceeds of $8.6 million primarily from the sale of one store property, resulting in a gain of $4.9 million that was recorded in loss (gain) on disposal of assets.
During the six months ended August 3, 2019, the Company recorded proceeds of $22.0 million primarily from the sale of three store properties, resulting in a gain of $12.3 million that was recorded in loss (gain) on disposal of assets.
Note 14. Fair Value Disclosures
The estimated fair values of financial instruments presented herein have been determined by the Company using available market information and appropriate valuation methodologies. However, considerable judgment is required in interpreting
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market data to develop estimates of fair value. Accordingly, the estimates presented herein are not necessarily indicative of amounts the Company could realize in a current market exchange.
The fair value of the Company’s long-term debt and subordinated debentures is based on market prices and is categorized as Level 1 in the fair value hierarchy.
The fair value of the Company’s cash, cash equivalents, accounts receivable and short-term borrowings approximates their carrying values at August 1, 2020 due to the short-term maturities of these instruments. The fair value of the Company’s long-term debt at August 1, 2020 was approximately $391 million. The carrying value of the Company’s long-term debt at August 1, 2020 was $365.8 million. The fair value of the Company’s subordinated debentures at August 1, 2020 was approximately $158 million. The carrying value of the Company’s subordinated debentures at August 1, 2020 was $200.0 million.
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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
The following discussion should be read in conjunction with the condensed consolidated financial statements and the footnotes thereto included elsewhere in this report, as well as the financial and other information included in our Annual Report on Form 10-K for the year ended February 1, 2020.
EXECUTIVE OVERVIEW
In March 2020, the World Health Organization declared the outbreak of a novel coronavirus (COVID-19) as a pandemic, which continues to spread throughout the United States and the world. The COVID-19 pandemic has had and continues to have a significant impact on the Company's business, results of operations and financial position. The Company began closing stores on March 19, 2020 as mandated by state and local governments, and by April 9, 2020, all 285 store locations were temporarily closed.
During the month ended May 30, 2020 (fiscal May), we re-opened most of our full-line stores: 45 stores on May 5th, 80 stores on May 12th, 115 stores on May 19th and 20th and 8 stores on May 26th. All Dillard’s store locations had been re-opened by June 2, 2020 using the Centers for Disease Control and Prevention ("CDC") guidelines to promote a safe environment for our customers and employees. All stores remain open and operating at reduced hours with the exception of one location. Sales performance in these stores since re-opening through August 1, 2020 was approximately 72% of prior year sales on corresponding days.
During the three months ended August 1, 2020, total retail sales decreased 35% compared to the three months ended August 3, 2019. Due to the temporary closure of the Company's brick-and-mortar stores as well as the interdependence between in-store and online sales, the Company reported no comparable store sales data for the three months ended August 1, 2020. Retail gross margin increased 239 basis points of sales to 31.1% during the three months ended August 1, 2020 compared to 28.7% during the three months ended August 3, 2019, primarily due to lower markdowns. The Company was able to reduce inventory by 20% compared to the prior year second quarter by reducing purchases 62% through the cancellation, delay and suspension of merchandise orders. Selling, general and administrative expenses decreased to $267.1 million compared to $409.1 million from the prior year second quarter primarily due to decreases in payroll expense associated with the furlough of store associates, support facility functions and corporate employees and reduced store hours. The Company reported a net loss of $8.6 million ($0.37 per share) compared to a net loss of $40.7 million ($1.59 per share) for the prior year second quarter.
The Company expects to be in a net operating loss position for fiscal year 2020. The Coronavirus Aid, Relief and Economic Security (“CARES”) Act, signed into law on March 27, 2020, allows for net operating loss carryback to years in which the tax rate was 35%. Included in net loss for the quarter ended August 1, 2020 is a net tax benefit of $17.4 million ($0.75 per share) related to this provision.
Included in net loss for the quarter ended August 3, 2019 was a pretax gain on disposal of assets of $4.9 million ($3.8 million after tax or $0.15 per share) primarily related to the sale of one store.
During the three months ended August 1, 2020, the Company purchased $14.3 million of its outstanding Class A Common Stock under its stock repurchase plan authorized by the Company's Board of Directors in March 2018 (the "March 2018 Plan"). As of May 2, 2020, authorization of $192.6 million remained under the March 2018 Plan.
As of August 1, 2020, the Company had working capital of $714.8 million (including cash and cash equivalents of $82.9 million) and $795.4 million of total debt outstanding, excluding finance lease liabilities and operating lease liabilities. Cash flows used in operating activities were $294.5 million for the six months ended August 1, 2020.
The Company maintained 282 Dillard's stores, including 31 clearance centers, and an internet store at August 1, 2020.
On February 25, 2020, the Company provided estimates for certain financial statement items, including depreciation and amortization, rentals, interest and debt expense, net and capital expenditures, for the fiscal year ending January 30, 2021 based upon current conditions at that time, which did not include the impact of COVID-19. Due to heightened uncertainty relating to the impacts of COVID-19 on the Company’s business operations, including the duration and impact on overall customer demand, the Company previously withdrew its 2020 guidance.
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The Company believes that Dillard's is uniquely positioned, among U.S. department store retailers, to weather the COVID-19 pandemic for the following reasons:
▪The Company owns approximately 90% of its retail store square footage and 100% of its corporate headquarters, distribution and fulfillment facilities;
▪Store rent obligations are small compared to the industry;
▪Low long-term debt position with next payment due January 2023 ($45 million);
▪Amended $800 million revolving credit facility with no financial covenants as long as availability exceeds $100 million and no event of default occurs and is continuing; and
▪Strong eCommerce platform at dillards.com which includes ship-from-store capability.
Key Performance Indicators
We use a number of key indicators of financial condition and operating performance to evaluate our business, including the following:

|  | Three Months Ended |  |
|  | August 1, 2020 |  | August 3, 2019
Net sales (in millions) |  | $ | 919.0 |  |  | $ | 1,426.9 |
Retail stores sales trend |  | (35) | % |  | (2) | %
Gross profit (in millions) |  | $ | 279.2 |  |  | $ | 394.8 |
Gross profit as a percentage of net sales |  | 30.4 | % |  | 27.7 | %
Retail gross profit as a percentage of net sales |  | 31.1 | % |  | 28.7 | %
Selling, general and administrative expenses as a percentage of net sales |  | 29.1 | % |  | 28.7 | %
Cash flow used in operations (in millions) |  | $ | (294.5) |  |  | $ | (18.6) |
Total retail store count at end of period |  | 282 |  |  | 289 |
Retail sales per square foot |  | $ | 19 |  |  | $ | 29 |
Retail store inventory trend |  | (20) | % |  | — | %
Annualized retail merchandise inventory turnover |  | 1.7 |  |  | 2.3 |

General
Net sales. Net sales includes merchandise sales of comparable and non-comparable stores and revenue recognized on contracts of CDI Contractors, LLC (“CDI”), the Company’s general contracting construction company. Comparable store sales includes sales for those stores which were in operation for a full period in both the current quarter and the corresponding quarter for the prior year, including our internet store. Comparable store sales excludes changes in the allowance for sales returns. Non-comparable store sales includes: sales in the current fiscal year from stores opened during the previous fiscal year before they are considered comparable stores; sales from new stores opened during the current fiscal year; sales in the previous fiscal year for stores closed during the current or previous fiscal year that are no longer considered comparable stores; sales in clearance centers; and changes in the allowance for sales returns.
Sales occur as a result of interaction with customers across multiple points of contact, creating an interdependence between in-store and online sales. Online orders are fulfilled from both fulfillment centers and retail stores. Additionally, online customers have the ability to buy online and pick up in-store. Retail in-store customers have the ability to purchase items that may be ordered and fulfilled from either a fulfillment center or another retail store location. Online customers may return orders via mail, or customers may return orders placed online to retail store locations. Customers who earn reward points under the private label credit card program may earn and redeem rewards through in-store or online purchases.
Service charges and other income. Service charges and other income includes income generated through the long-term private label card alliance with Wells Fargo Bank, N.A. (“Wells Fargo Alliance”). Other income includes rental income, shipping and handling fees, gift card breakage and lease income on leased departments.
Cost of sales. Cost of sales includes the cost of merchandise sold (net of purchase discounts, non-specific margin maintenance allowances and merchandise margin maintenance allowances), bankcard fees, freight to the distribution centers, employee and promotional discounts, shipping to customers and direct payroll for salon personnel. Cost of sales also includes
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CDI contract costs, which comprise all direct material and labor costs, subcontract costs and those indirect costs related to contract performance, such as indirect labor, employee benefits and insurance program costs.
Selling, general and administrative expenses. Selling, general and administrative expenses include buying, occupancy, selling, distribution, warehousing, store and corporate expenses (including payroll and employee benefits), insurance, employment taxes, advertising, management information systems, legal and other corporate level expenses. Buying expenses consist of payroll, employee benefits and travel for design, buying and merchandising personnel.
Depreciation and amortization. Depreciation and amortization expenses include depreciation and amortization on property and equipment.
Rentals. Rentals includes expenses for store leases, including contingent rent, office space and data processing and other equipment rentals.
Interest and debt expense, net. Interest and debt expense includes interest, net of interest income and capitalized interest, relating to the Company’s unsecured notes, subordinated debentures and borrowings under the Company’s credit facility. Interest and debt expense also includes gains and losses on note repurchases, if any, amortization of financing costs and interest on finance lease liabilities.
Other expense. Other expense includes the interest cost and net actuarial loss components of net periodic benefit costs related to the Company's unfunded, nonqualified defined benefit plan and charges related to the write-off of deferred financing fees, if any.
Loss (gain) on disposal of assets. Loss (gain) on disposal of assets includes the net gain or loss on the sale or disposal of property and equipment, as well as gains from insurance proceeds in excess of the cost basis of insured assets, if any.
LIBOR
The use of LIBOR is expected to be phased out by the end of 2021. At this time, there is no definitive information regarding the future utilization of LIBOR beyond 2021 or of any particular replacement rate. Going forward, we intend to work with our lenders to use a suitable alternative reference rate for the amended credit agreement, the Wells Fargo Alliance and any other applicable agreements. We will continue to monitor, assess and plan for the phase out of LIBOR.
Seasonality
Our business, like many other retailers, is subject to seasonal influences, with a significant portion of sales and income typically realized during the last quarter of our fiscal year due to the holiday season. Because of the seasonality of our business, results from any quarter are not necessarily indicative of the results that may be achieved for a full fiscal year.
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RESULTS OF OPERATIONS
The following table sets forth the results of operations as a percentage of net sales for the periods indicated (percentages may not foot due to rounding):

|  | Three Months Ended |  |  |  | Six Months Ended |  |
|  | August 1, 2020 |  | August 3, 2019 |  | August 1, 2020 |  | August 3, 2019
Net sales |  | 100.0 | % |  | 100.0 | % |  | 100.0 | % |  | 100.0 | %
Service charges and other income |  | 2.8 |  |  | 2.2 |  |  | 3.6 |  |  | 2.2 |
|  | 102.8 |  |  | 102.2 |  |  | 103.6 |  |  | 102.2 |
Cost of sales |  | 69.6 |  |  | 72.3 |  |  | 77.9 |  |  | 67.8 |
Selling, general and administrative expenses |  | 29.1 |  |  | 28.7 |  |  | 32.7 |  |  | 28.2 |
Depreciation and amortization |  | 5.5 |  |  | 3.8 |  |  | 6.0 |  |  | 3.7 |
Rentals |  | 0.6 |  |  | 0.4 |  |  | 0.7 |  |  | 0.4 |
Interest and debt expense, net |  | 1.4 |  |  | 0.9 |  |  | 1.5 |  |  | 0.8 |
Other expense |  | 0.2 |  |  | 0.1 |  |  | 0.2 |  |  | 0.1 |
Gain on disposal of assets |  | — |  |  | (0.3) |  |  | — |  |  | (0.4) |
(Loss) income before income taxes |  | (3.6) |  |  | (3.7) |  |  | (15.3) |  |  | 1.7 |
Income taxes (benefit) |  | (2.7) |  |  | (0.8) |  |  | (5.3) |  |  | 0.4 |
Net (loss) income |  | (0.9) | % |  | (2.9) | % |  | (10.0) | % |  | 1.3 | %

Net Sales

|  | Three Months Ended |  |  |  |
(in thousands of dollars) |  | August 1, 2020 |  | August 3, 2019 |  | $ Change
Net sales: |  |  |  |  |  |
Retail operations segment |  | $ | 893,216 |  |  | $ | 1,378,163 |  |  | $ | (484,947) |
Construction segment |  | 25,828 |  |  | 48,700 |  |  | (22,872) |
Total net sales |  | $ | 919,044 |  |  | $ | 1,426,863 |  |  | $ | (507,819) |

The percent change in the Company’s sales by segment and product category for the three months ended August 1, 2020 compared to the three months ended August 3, 2019 as well as the sales percentage by segment and product category to total net sales for the three months ended August 1, 2020 are as follows:

|  | % Change 2020 - 2019 |  | % of Net Sales
Retail operations segment |  |  |  |
Cosmetics |  | (29.1) | % |  | 14 | %
Ladies’ apparel |  | (45.1) |  |  | 21 |
Ladies’ accessories and lingerie |  | (31.1) |  |  | 16 |
Juniors’ and children’s apparel |  | (29.4) |  |  | 9 |
Men’s apparel and accessories |  | (31.7) |  |  | 20 |
Shoes |  | (40.5) |  |  | 13 |
Home and furniture |  | (16.4) |  |  | 4 |
|  |  |  | 97 |
Construction segment |  | (47.0) |  |  | 3 |
Total |  |  |  | 100 | %

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Net sales from the retail operations segment decreased 35.2% during the three months ended August 1, 2020 compared to the three months ended August 3, 2019 primarily due to the impact of the COVID-19 pandemic. The Company reported no comparable store sales data for the quarter due to the temporary closure of its brick-and-mortar stores as well as the interdependence between in-store and online sales. Sales in all product categories decreased significantly over the second quarter last year.
We recorded a return asset of $8.4 million and $13.0 million and an allowance for sales returns of $10.8 million and $19.0 million as of August 1, 2020 and August 3, 2019, respectively.
During the three months ended August 1, 2020, net sales from the construction segment decreased $22.9 million or 47% compared to the three months ended August 3, 2019 due to a decrease in construction activity. The remaining performance obligations related to executed construction contracts totaled $127.0 million as of August 1, 2020, decreasing approximately 19% from February 1, 2020 and increasing approximately 17% from August 3, 2019, respectively. We expect these remaining performance obligations to be earned over the next nine to eighteen months.

|  | Six Months Ended |  |  |  |
(in thousands of dollars) |  | August 1, 2020 |  | August 3, 2019 |  | $ Change
Net sales: |  |  |  |  |  |
Retail operations segment |  | $ | 1,644,243 |  |  | $ | 2,798,685 |  |  | $ | (1,154,442) |
Construction segment |  | 61,456 |  |  | 93,619 |  |  | (32,163) |
Total net sales |  | $ | 1,705,699 |  |  | $ | 2,892,304 |  |  | $ | (1,186,605) |

The percent change in the Company’s sales by segment and product category for the six months ended August 1, 2020 compared to the six months ended August 3, 2019 as well as the sales percentage by segment and product category to total net sales for the six months ended August 1, 2020 are as follows:

|  | % Change 2020 - 2019 |  | % of Net Sales
Retail operations segment |  |  |  |
Cosmetics |  | (35.0) | % |  | 14 | %
Ladies’ apparel |  | (48.7) |  |  | 21 |
Ladies’ accessories and lingerie |  | (38.1) |  |  | 16 |
Juniors’ and children’s apparel |  | (41.3) |  |  | 9 |
Men’s apparel and accessories |  | (38.7) |  |  | 18 |
Shoes |  | (43.4) |  |  | 14 |
Home and furniture |  | (28.0) |  |  | 4 |
|  |  |  | 96 |
Construction segment |  | (34.4) |  |  | 4 |
Total |  |  |  | 100 | %

Net sales from the retail operations segment decreased 41.2% during the six months ended August 1, 2020 compared to the six months ended August 3, 2019 primarily due to the impact of the COVID-19 pandemic. The Company reported no comparable store sales data for the period due to the temporary closure of its brick-and-mortar stores as well as the interdependence between in-store and online sales. Sales in all product categories decreased significantly during the six months ended August 1, 2020 compared to the six months ended August 3, 2019.
Storewide sales penetration of exclusive brand merchandise for the six months ended August 1, 2020 and August 3, 2019 was 20.8% and 21.2%, respectively.
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During the six months ended August 1, 2020, net sales from the construction segment decreased $32.2 million or 34.4% compared to the six months ended August 3, 2019 due to a decrease in construction activity.
Service Charges and Other Income

|  | Three Months Ended |  |  |  | Six Months Ended |  |  |  | Three Months |  | Six Months
(in thousands of dollars) |  | August 1, 2020 |  | August 3, 2019 |  | August 1, 2020 |  | August 3, 2019 |  | $ Change 2020-2019 |  | $ Change 2020-2019
Service charges and other income: |  |  |  |  |  |  |  |  |  |  |  |
Retail operations segment |  |  |  |  |  |  |  |  |  |  |  |
Income from Wells Fargo Alliance |  | $ | 14,685 |  |  | $ | 21,194 |  |  | $ | 35,486 |  |  | $ | 42,340 |  |  | $ | (6,509) |  |  | $ | (6,854) |
Shipping and handling income |  | 8,657 |  |  | 6,160 |  |  | 20,224 |  |  | 12,237 |  |  | 2,497 |  |  | 7,987 |
Leased department income |  | 491 |  |  | 1,087 |  |  | 862 |  |  | 2,209 |  |  | (596) |  |  | (1,347) |
Other |  | 2,291 |  |  | 2,772 |  |  | 4,039 |  |  | 6,122 |  |  | (481) |  |  | (2,083) |
|  | 26,124 |  |  | 31,213 |  |  | 60,611 |  |  | 62,908 |  |  | (5,089) |  |  | (2,297) |
Construction segment |  | 15 |  |  | 769 |  |  | 449 |  |  | 1,568 |  |  | (754) |  |  | (1,119) |
Total service charges and other income |  | $ | 26,139 |  |  | $ | 31,982 |  |  | $ | 61,060 |  |  | $ | 64,476 |  |  | $ | (5,843) |  |  | $ | (3,416) |

Service charges and other income is composed primarily of income from the Wells Fargo Alliance. Income from the alliance decreased during the three and six months ended August 1, 2020 compared to the three and six months ended August 3, 2019 primarily due to decreases in finance charges. Shipping and handling income increased during the three and six months ended August 1, 2020 compared to the three and six months ended August 3, 2019 primarily due to the increase in online orders and ship-from-store capabilities.
Leased department income consisted primarily of commissions from a principal licensed department of an upscale women's apparel vendor located in certain stores. By August 1, 2020, our agreement with this principal licensed department had been terminated. We expect future leased department income to be minimal.
Gross Profit

(in thousands of dollars) |  | August 1, 2020 |  | August 3, 2019 |  | $ Change |  | % Change
Gross profit: |  |  |  |  |  |  |  |
Three months ended |  |  |  |  |  |  |  |
Retail operations segment |  | $ | 277,407 |  |  | $ | 395,137 |  |  | $ | (117,730) |  |  | (29.8) | %
Construction segment |  | 1,790 |  |  | (288) |  |  | 2,078 |  |  | 721.5 |
Total gross profit |  | $ | 279,197 |  |  | $ | 394,849 |  |  | $ | (115,652) |  |  | (29.3) | %
Six months ended |  |  |  |  |  |  |  |
Retail operations segment |  | $ | 373,441 |  |  | $ | 931,508 |  |  | $ | (558,067) |  |  | (59.9) | %
Construction segment |  | 3,942 |  |  | 1,015 |  |  | 2,927 |  |  | 288.4 |
Total gross profit |  | $ | 377,383 |  |  | $ | 932,523 |  |  | $ | (555,140) |  |  | (59.5) | %

|  | Three Months Ended |  |  |  | Six Months Ended |  |
|  | August 1, 2020 |  | August 3, 2019 |  | August 1, 2020 |  | August 3, 2019
Gross profit as a percentage of segment net sales: |  |  |  |  |  |  |  |
Retail operations segment |  | 31.1 | % |  | 28.7 | % |  | 22.7 | % |  | 33.3 | %
Construction segment |  | 6.9 |  |  | (0.6) |  |  | 6.4 |  |  | 1.1 |
Total gross profit as a percentage of net sales |  | 30.4 |  |  | 27.7 |  |  | 22.1 |  |  | 32.2 |

Gross profit, as a percentage of sales, increased to 30.4% from 27.7% during the three months ended August 1, 2020 compared to the three months ended August 3, 2019, respectively.
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Gross profit from retail operations, as a percentage of sales, increased to 31.1% from 28.7% during the three months ended August 1, 2020 compared to the three months ended August 3, 2019 primarily due to decreased markdowns. Gross margin increased significantly in ladies' accessories and lingerie, men's apparel and accessories, junior's and children's apparel and home and furniture. Gross margin decreased slightly in cosmetics, decreased moderately in shoes and decreased significantly in ladies' apparel.
Gross profit from the construction segment increased 752 basis points of construction sales for the three months ended August 1, 2020 compared to the three months ended August 3, 2019, respectively.
Gross profit, as a percentage of sales, decreased to 22.1% from 32.2% during the six months ended August 1, 2020 compared to the six months ended August 3, 2019.
Gross profit from retail operations, as a percentage of sales, decreased to 22.7% from 33.3% during the six months ended August 1, 2020 compared to the six months ended August 3, 2019 primarily due to increased markdowns taken as a result of the impact of the COVID-19 pandemic. Gross margin decreased significantly in ladies' apparel, shoes, men's apparel and accessories and junior's and children's apparel. Gross margin decreased moderately in cosmetics while remaining essentially flat in ladies' accessories and lingerie. Gross margin increased significantly in home and furniture.
Gross profit from the construction segment increased 533 basis points of construction sales for the six months ended August 1, 2020 compared to the six months ended August 3, 2019, respectively.
Inventory decreased 20% in total as of August 1, 2020 compared to August 3, 2019. A 1% change in the dollar amount of markdowns would have impacted the net loss by approximately $2 million and $4 million for the three and six months ended August 1, 2020, respectively.
Selling, General and Administrative Expenses (“SG&A”)

(in thousands of dollars) |  | August 1, 2020 |  | August 3, 2019 |  | $ Change |  | % Change
SG&A: |  |  |  |  |  |  |  |
Three months ended |  |  |  |  |  |  |  |
Retail operations segment |  | $ | 265,801 |  |  | $ | 407,589 |  |  | $ | (141,788) |  |  | (34.8) | %
Construction segment |  | 1,261 |  |  | 1,536 |  |  | (275) |  |  | (17.9) |
Total SG&A |  | $ | 267,062 |  |  | $ | 409,125 |  |  | $ | (142,063) |  |  | (34.7) | %
Six months ended |  |  |  |  |  |  |  |
Retail operations segment |  | $ | 554,358 |  |  | $ | 810,881 |  |  | $ | (256,523) |  |  | (31.6) | %
Construction segment |  | 3,150 |  |  | 3,404 |  |  | (254) |  |  | (7.5) |
Total SG&A |  | $ | 557,508 |  |  | $ | 814,285 |  |  | $ | (256,777) |  |  | (31.5) | %

|  | Three Months Ended |  |  |  | Six Months Ended |  |
|  | August 1, 2020 |  | August 3, 2019 |  | August 1, 2020 |  | August 3, 2019
SG&A as a percentage of segment net sales: |  |  |  |  |  |  |  |
Retail operations segment |  | 29.8 | % |  | 29.6 | % |  | 33.7 | % |  | 29.0 | %
Construction segment |  | 4.9 |  |  | 3.2 |  |  | 5.1 |  |  | 3.6 |
Total SG&A as a percentage of net sales |  | 29.1 |  |  | 28.7 |  |  | 32.7 |  |  | 28.2 |

SG&A decreased by $142.1 million and increased 39 basis points of net sales during the three months ended August 1, 2020 compared to the three months ended August 3, 2019. SG&A from retail operations decreased by $141.8 million and increased 19 basis points of net sales during the three months ended August 1, 2020 compared to the three months ended August 3, 2019. The decrease in SG&A dollars was primarily due to decreases in payroll expense. Payroll expense for the three months ended August 1, 2020 was $155.9 million compared to $262.7 million for the three months ended August 3, 2019, a decline of 41%.
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SG&A decreased by $256.8 million and increased 454 basis points of net sales during the six months ended August 1, 2020 compared to the six months ended August 3, 2019. SG&A from retail operations decreased by $256.5 million and increased 475 basis points of net sales during the six months ended August 1, 2020 compared to the six months ended August 3, 2019. The decrease in SG&A dollars was primarily due to decreases in payroll expense. Payroll expense for the six months ended August 1, 2020 was $324.4 million compared to $520.2 million for the six months ended August 3, 2019, a decline of 38%. The Company furloughed store associates as stores closed due to the COVID-19 pandemic. Additionally, furlough actions were implemented in certain corporate and support facility functions. During the six months ended August 1, 2020, the Company was able to reduce payroll expense and related benefits by $6.1 million through the employee retention credit available under the CARES Act.
Depreciation and Amortization

(in thousands of dollars) |  | August 1, 2020 |  | August 3, 2019 |  | $ Change |  | % Change
Depreciation and amortization: |  |  |  |  |  |  |  |
Three months ended |  |  |  |  |  |  |  |
Retail operations segment |  | $ | 50,784 |  |  | $ | 54,207 |  |  | $ | (3,423) |  |  | (6.3) | %
Construction segment |  | 167 |  |  | 176 |  |  | (9) |  |  | (5.1) |
Total depreciation and amortization |  | $ | 50,951 |  |  | $ | 54,383 |  |  | $ | (3,432) |  |  | (6.3) | %
Six months ended |  |  |  |  |  |  |  |
Retail operations segment |  | $ | 101,516 |  |  | $ | 106,401 |  |  | $ | (4,885) |  |  | (4.6) | %
Construction segment |  | 336 |  |  | 346 |  |  | (10) |  |  | (2.9) |
Total depreciation and amortization |  | $ | 101,852 |  |  | $ | 106,747 |  |  | $ | (4,895) |  |  | (4.6) | %

Depreciation and amortization expense decreased $3.4 million and $4.9 million during the three and six months ended August 1, 2020 compared to the three and six months ended August 3, 2019, primarily due to the timing and composition of capital expenditures.
Interest and Debt Expense, Net

(in thousands of dollars) |  | August 1, 2020 |  | August 3, 2019 |  | $ Change |  | % Change
Interest and debt expense (income), net: |  |  |  |  |  |  |  |
Three months ended |  |  |  |  |  |  |  |
Retail operations segment |  | $ | 12,885 |  |  | $ | 12,278 |  |  | $ | 607 |  |  | 4.9 | %
Construction segment |  | (12) |  |  | (30) |  |  | 18 |  |  | 60.0 |
Total interest and debt expense, net |  | $ | 12,873 |  |  | $ | 12,248 |  |  | $ | 625 |  |  | 5.1 | %
Six months ended |  |  |  |  |  |  |  |
Retail operations segment |  | $ | 25,176 |  |  | $ | 23,542 |  |  | $ | 1,634 |  |  | 6.9 | %
Construction segment |  | (33) |  |  | (57) |  |  | 24 |  |  | 42.1 |
Total interest and debt expense, net |  | $ | 25,143 |  |  | $ | 23,485 |  |  | $ | 1,658 |  |  | 7.1 | %

Net interest and debt expense increased $0.6 million and $1.7 million during the three and six months ended August 1, 2020 compared to the three and six months ended August 3, 2019, respectively, primarily due to an increase of short term borrowings under the credit facility. Total weighted average debt increased by $87.3 million and $162.6 million during the three and six months ended August 1, 2020, respectively, compared to the three and six months ended August 3, 2019 primarily due to the increase of short term borrowings.
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Loss (Gain) on Disposal of Assets

(in thousands of dollars) |  | August 1, 2020 |  | August 3, 2019 |  | $ Change |  |
Loss (gain) on disposal of assets: |  |  |  |  |  |  |  |
Three months ended |  |  |  |  |  |  |  |
Retail operations segment |  | $ | 45 |  |  | $ | (4,899) |  |  | $ | 4,944 |  |  |
Construction segment |  | (12) |  |  | (1) |  |  | (11) |  |  |
Total loss (gain) on disposal of assets |  | $ | 33 |  |  | $ | (4,900) |  |  | $ | 4,933 |  |  |
Six months ended |  |  |  |  |  |  |  |
Retail operations segment |  | $ | 27 |  |  | $ | (12,299) |  |  | $ | 12,326 |  |  |
Construction segment |  | (13) |  |  | (1) |  |  | (12) |  |  |
Total loss (gain) on disposal of assets |  | $ | 14 |  |  | $ | (12,300) |  |  | $ | 12,314 |  |  |

During the three months ended August 3, 2019, the Company recorded proceeds of $8.6 million primarily from the sale of one store location in Cary, North Carolina, resulting in a gain of $4.9 million that was recorded in loss (gain) on disposal of assets.
During the six months ended August 3, 2019, the Company recorded proceeds of $22.0 million primarily from the sale of three store locations in Cary, North Carolina, Boardman, Ohio and Boynton Beach, Florida, resulting in a gain of $12.3 million that was recorded in loss (gain) on disposal of assets.
Income Taxes
The Company expects to be in a net operating loss position for the fiscal year. The CARES Act, signed into law on March 27, 2020, allows for net operating loss carryback to years in which the statutory federal tax rate was 35% rather than the current 21%. The Company’s estimated federal and state effective income tax rate was approximately 74.3% and 34.8% for the three and six months ended August 1, 2020, respectively. During the three and six months ended August 1, 2020, income tax benefit differed from what would be computed using the current statutory federal tax rate of 21% primarily due to the recognition of a net tax benefit of $17.4 million and $32.1 million, respectively, related to the rate differential in the carryback year. Income tax benefit for the three and six months also included the effects of federal tax credits and state and local income taxes.
The Company’s estimated federal and state effective income tax rate was approximately 22.0% for the three and six months ended August 3, 2019. During the three and six months ended August 3, 2019, income taxes differed from what would be computed using the statutory federal tax rate primarily due to the effects of federal tax credits and state and local income taxes.
Due to uncertainty relating to the impacts of COVID-19 on the Company’s business operations, the Company is not providing an expected fiscal 2020 federal and state effective income tax rate.
FINANCIAL CONDITION
A summary of net cash flows for the six months ended August 1, 2020 and August 3, 2019 follows:

|  | Six Months Ended |  |  |  |
(in thousands of dollars) |  | August 1, 2020 |  | August 3, 2019 |  | $ Change
Operating Activities |  | $ | (294,509) |  |  | $ | (18,580) |  |  | $ | (275,929) |
Investing Activities |  | (38,084) |  |  | (15,547) |  |  | (22,537) |
Financing Activities |  | 138,384 |  |  | 45,876 |  |  | 92,508 |
Total (Decrease) Increase in Cash, Cash Equivalents and Restricted Cash |  | $ | (194,209) |  |  | $ | 11,749 |  |  | $ | (205,958) |

Net cash flows from operations decreased $275.9 million during the six months ended August 1, 2020 compared to the six months ended August 3, 2019 due to significant decreases in net income, primarily due to decreases in sales, and changes in working capital.
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The Company took a number of actions to enhance liquidity during the six months ended August 1, 2020 as the COVID-19 pandemic progressed, including the following:
▪Extended vendor payment terms during the first quarter but restored most vendors to standard payment terms by August 1, 2020
▪Canceled, suspended and significantly delayed merchandise shipments
▪Reduced merchandise purchases during the first and second quarters by 33% and 62%, respectively
▪Reviewed and reduced discretionary operating and capital expenditures
▪Reduced payroll expense
▪Executed aggressive promotional markdowns to clear inventory
Wells Fargo owns and manages the Dillard's private label cards under the Wells Fargo Alliance. Under the Wells Fargo Alliance, Wells Fargo establishes and owns private label card accounts for our customers, retains the benefits and risks associated with the ownership of the accounts, provides key customer service functions, including new account openings, transaction authorization, billing adjustments and customer inquiries, receives the finance charge income and incurs the bad debts associated with those accounts.
Pursuant to the Wells Fargo Alliance, we receive on-going cash compensation from Wells Fargo based upon the portfolio's earnings. The compensation received from the portfolio is determined monthly and has no recourse provisions. The amount the Company receives is dependent on the level of sales on Wells Fargo accounts, the level of balances carried on Wells Fargo accounts by Wells Fargo customers, payment rates on Wells Fargo accounts, finance charge rates and other fees on Wells Fargo accounts, the level of credit losses for the Wells Fargo accounts as well as Wells Fargo's ability to extend credit to our customers. We participate in the marketing of the private label cards, which includes the cost of customer reward programs. The Wells Fargo Alliance expires in fiscal 2024.
The Company received income of $35.5 million and $42.3 million from the Wells Fargo Alliance during the six months ended August 1, 2020 and August 3, 2019, respectively. The Company is unable to quantify the impact of the COVID-19 pandemic on the portfolio's earnings and the on-going cash compensation from the Wells Fargo Alliance.
Capital expenditures were $38.6 million and $38.0 million for the six months ended August 1, 2020 and August 3, 2019, respectively. The capital expenditures were primarily related to equipment purchases and the remodeling of existing stores during the current year.
During the six months ended August 3, 2019, the Company received cash proceeds of $22.0 million and recorded a related gain of $12.3 million for the sale of three store locations in Boardman, Ohio, Boynton Beach, Florida and Cary, North Carolina. The proceeds from the Boardman, Ohio store and Cary, North Carolina store sales were being held in escrow for the acquisition of replacement property under like-kind exchange agreements. The escrow accounts were administered by an intermediary. Pursuant to the like-kind exchange agreements, the cash was restricted for a maximum of 180 days from the date of the property sale pending the acquisition of replacement property. As of August 3, 2019, the acquisitions of replacement properties had not yet occurred; therefore, the proceeds were classified as restricted cash on the condensed consolidated balance sheet.
During the six months ended August 1, 2020, the Company opened an 85,000 square foot expansion at Columbia Mall in Columbia, Missouri (dual-anchor location totaling 185,000 square feet). Additionally, the Company replaced a 100,000 square foot leased facility at Richland Fashion Mall in Waco, Texas with a 125,000 square foot owned facility (dual-anchor location totaling 190,000 square feet).
During the six months ended August 1, 2020, we permanently closed the locations at Central Mall in Lawton, Oklahoma (100,000 square feet); Crossroads Center in Waterloo, Iowa (150,000 square feet); and North Plains Mall in Clovis, New Mexico (62,000 square feet). We remain committed to closing under-performing stores where appropriate and may incur future closing costs related to such stores when they close.
The Company had cash on hand of $82.9 million as of August 1, 2020. As part of our overall liquidity management strategy and for peak working capital requirements, the Company maintained an unsecured credit facility that provided a borrowing capacity of $800 million with a $200 million expansion option ("credit agreement") until the credit agreement was amended in April 2020 (the "amended credit agreement"). After giving effect to the amendment, the amended credit agreement became secured by certain deposit accounts of the Company and certain inventory of certain subsidiaries. The amended credit agreement is available to the Company for general corporate purposes including, among other uses, working capital financing, the issuance of letters of credit, capital expenditures and, subject to certain restrictions, the repayment of existing indebtedness and share repurchases. The rate of interest on borrowings under the amended credit agreement is the greater of LIBOR or 1.0%
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plus 1.750%, and the commitment fee for unused borrowings is 0.30% per annum. So long as availability exceeds $100 million and no event of default occurs and is continuing, there are no financial covenant requirements under the amended credit agreement. The Company paid $3.0 million in issuance costs related to the amended credit agreement, which were recorded in other assets on the condensed consolidated balance sheet.
As part of the Company's liquidity strategy during the COVID-19 pandemic, in March 2020, the Company borrowed $779 million under the credit agreement, which was repaid concurrent with the execution of the amended credit agreement. At August 1, 2020, borrowings of $229.6 million were outstanding, and letters of credit totaling $21.0 million were issued under the amended credit agreement leaving unutilized availability under the credit facility of $447.0 million. The weighted average interest rate under the credit agreement for the borrowings outstanding at August 1, 2020 was 2.75%.
During the six months ended August 1, 2020, the Company repurchased 1.6 million shares of Class A Common Stock at an average price of $47.99 per share for $76.1 million (including the accrual of $3.0 million of share repurchases that had not settled as of August 1, 2020) under the Company's March 2018 Plan. Additionally, the Company paid $7.3 million for share repurchases that had not yet settled but were accrued at February 1, 2020. During the six months ended August 3, 2019, the Company repurchased 1.1 million shares of Class A Common Stock at an average price of $62.27 per share for $66.3 million under the Company's March 2018 Plan. At August 1, 2020, $192.6 million of authorization remained under the March 2018 Plan. The ultimate disposition of the repurchased stock has not been determined.
The COVID-19 pandemic has had a significant negative effect on the Company's liquidity and net sales. Due to heightened uncertainty relating to the impacts of COVID-19 on the Company’s business operations, including the duration and impact on overall customer demand, our liquidity, net sales and profitability may be further impacted if we are unable to appropriately manage our inventory levels and expenses.
The Company expects to finance its operations during fiscal 2020 from cash on hand, cash flows generated from operations and utilization of the credit facility. Depending upon our actual and anticipated sources and uses of liquidity, the Company will from time to time consider other possible financing transactions, the proceeds of which could be used to fund working capital or for other corporate purposes.
There have been no material changes in the information set forth under caption “Contractual Obligations and Commercial Commitments” in Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations, in the Company’s Annual Report on Form 10-K for the fiscal year ended February 1, 2020.
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OFF-BALANCE-SHEET ARRANGEMENTS
The Company has not created, and is not party to, any special-purpose entities or off-balance-sheet arrangements for the purpose of raising capital, incurring debt or operating the Company’s business. The Company does not have any off-balance-sheet arrangements or relationships that are reasonably likely to materially affect the Company’s financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or the availability of capital resources.
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NEW ACCOUNTING STANDARDS
For information with respect to new accounting pronouncements and the impact of these pronouncements on our consolidated financial statements, see Note 2, Accounting Standards, in the "Notes to Condensed Consolidated Financial Statements," in Part I, Item I hereof.
FORWARD-LOOKING INFORMATION
This report contains certain forward-looking statements. The following are or may constitute forward looking statements within the meaning of the Private Securities Litigation Reform Act of 1995: (a) statements including words such as “may,” “will,” “could,” “should,” “believe,” “expect,” “future,” “potential,” “anticipate,” “intend,” “plan,” “estimate,” “continue,” or the negative or other variations thereof; (b) statements regarding matters that are not historical facts; and (c) statements about the Company’s future occurrences, plans and objectives, including statements regarding management’s expectations and forecasts for the remainder of fiscal 2020 and beyond, statements concerning the opening of new stores or the closing of existing stores, statements concerning capital expenditures and sources of liquidity, statements concerning share repurchases, statements concerning pension contributions, statements regarding the expected phase out of LIBOR and statements concerning estimated taxes. The Company cautions that forward-looking statements contained in this report are based on estimates, projections, beliefs and assumptions of management and information available to management at the time of such statements and are not guarantees of future performance. The Company disclaims any obligation to update or revise any forward-looking statements based on the occurrence of future events, the receipt of new information, or otherwise. Forward-looking statements of the Company involve risks and uncertainties and are subject to change based on various important factors. Actual future performance, outcomes and results may differ materially from those expressed in forward-looking statements made by the Company and its management as a result of a number of risks, uncertainties and assumptions. Representative examples of those factors include (without limitation) the COVID-19 pandemic and its effects on public health, our supply chain, the health and well-being of our employees and customers, and the retail industry in general; other general retail industry conditions and macro-economic conditions; economic and weather conditions for regions in which the Company’s stores are located and the effect of these factors on the buying patterns of the Company’s customers, including the effect of changes in prices and availability of oil and natural gas; the availability of consumer credit; the impact of competitive pressures in the department store industry and other retail channels including specialty, off-price, discount and Internet retailers; changes in consumer spending patterns, debt levels and their ability to meet credit obligations; changes in tax legislation; changes in legislation, affecting such matters as the cost of employee benefits or credit card income; adequate and stable availability and pricing of materials, production facilities and labor from which the Company sources its merchandise; changes in operating expenses, including employee wages, commission structures and related benefits; system failures or data security breaches; possible future acquisitions of store properties from other department store operators; the continued availability of financing in amounts and at the terms necessary to support the Company’s future business; fluctuations in LIBOR and other base borrowing rates; the elimination of LIBOR; potential disruption from terrorist activity and the effect on ongoing consumer confidence; other epidemic, pandemic or public health issues; potential disruption of international trade and supply chain efficiencies; any government-ordered restrictions on the movement of the general public or the mandated or voluntary closing of retail stores in response to the COVID-19 pandemic; world conflict and the possible impact on consumer spending patterns and other economic and demographic changes of similar or dissimilar nature. The Company's filings with the Securities and Exchange Commission, including its Annual Report on Form 10-K for the fiscal year ended February 1, 2020, contain other information on factors that may affect financial results or cause actual results to differ materially from forward-looking statements.
Item 3. Quantitative and Qualitative Disclosures About Market Risk
There have been no material changes in the information set forth under caption “Item 7A-Quantitative and Qualitative Disclosures About Market Risk” in the Company’s Annual Report on Form 10-K for the fiscal year ended February 1, 2020.
Item 4. Controls and Procedures
The Company has established and maintains disclosure controls and procedures (as defined in Rule 13a-15(e) under the Securities Exchange Act of 1934). The Company’s management, with the participation of our Principal Executive Officer and Co-Principal Financial Officers, has evaluated the effectiveness of the Company’s disclosure controls and procedures as of the end of the fiscal quarter covered by this quarterly report, and based on that evaluation, the Company’s Principal Executive Officer and Co-Principal Financial Officers have concluded that these disclosure controls and procedures were effective.
There were no changes in our internal control over financial reporting that occurred during the fiscal quarter ended August 1, 2020 that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.
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PART II. OTHER INFORMATION
Item 1. Legal Proceedings
From time to time, the Company is involved in litigation relating to claims arising out of the Company’s operations in the normal course of business. This may include litigation with customers, employment related lawsuits, class action lawsuits, purported class action lawsuits and actions brought by governmental authorities. As of September 4, 2020, the Company is not a party to any legal proceedings that, individually or in the aggregate, are reasonably expected to have a material adverse effect on the Company’s business, results of operations, financial condition or cash flows.
Item 1A. Risk Factors
"Item 1A, Risk Factors" in our Annual Report on Form 10-K for the year ended February 1, 2020, as filed with the Securities Exchange Commission on March 31, 2020 includes a discussion of our risk factors. The information presented below updates, and should be read in conjunction with, the risk factors disclosed in our Annual Report on Form 10-K. The effects of the events and circumstances described in the following risk factor may have the additional effect of heightening many of the risks noted in our Annual Report on Form 10-K. Otherwise, except as presented below, there have been no material changes to the risk factors disclosed in the “Risk Factors” section of our Annual Report on Form 10-K for the year ended February 1, 2020, as filed with the Securities Exchange Commission on March 31, 2020.
The COVID-19 pandemic and its effects on public health, our supply chain, the health and well-being of our employees and customers, and the retail industry in general, has had, and could continue to have, a material adverse effect on our business, financial condition and results of operations.
In December 2019, a strain of coronavirus, now known as COVID-19, was reported to have surfaced in Wuhan, China. Since that time, the virus has rapidly spread to other countries around the world, including the United States. In response to the pandemic, national and local governments, including those in the regions in which we operate, have taken various measures to attempt to slow the spread of the virus, including travel bans; prohibitions on group events and large gatherings; extended shutdowns of schools, government offices and certain businesses; curfews and recommendations to practice “social distancing.” Accordingly, the Company began closing its stores on March 19, 2020, and all 285 store locations were temporarily closed by April 9, 2020.
The Company has reopened all stores as of June 2, 2020. Stores are operating at reduced hours and implementing certain safety measures to ensure the safety of our customers and associates, which may have the effect of discouraging shopping or limiting the occupancy of our stores. These measures, and any additional measures that have been and may continue to be taken in response to the COVID-19 pandemic, have substantially decreased and may continue to decrease, the number of customers that visit our stores and the shopping malls in which our stores are located, which has had, and will likely continue to have a material adverse effect on our business, financial condition and results of operations. At this time, it is unclear how long these measures may remain in place, what additional measures may be imposed, or when our operations will be restored to the levels that existed prior to the COVID-19 pandemic.
In addition, our business depends on consumer discretionary spending, and as such, our results are particularly sensitive to economic conditions and consumer confidence. COVID-19 has significantly impacted economic conditions, resulting in, among other things, unprecedented increases in the number of people seeking jobless benefits and a significant decline in global financial markets. As a result, even when all of our store locations are fully operational, there can be no guarantee that our revenue will return to its pre-COVID-19 levels.
The Company sources a significant portion of its private label and exclusive brand merchandise from countries that have experienced widespread transmission of the virus, including China. Additionally, many of the Company’s branded merchandise vendors may also source a significant portion of their merchandise from these same countries. Manufacturing capacity in those countries has been materially impacted by the pandemic, which has negatively impacted our supply chain. If this continues, we cannot guarantee that we will be able to locate alternative sources of supply for our merchandise on acceptable terms, or at all. If we are unable to adequately source our merchandise or purchase appropriate amounts of merchandise from branded vendors, our business and results of operations may be materially and adversely affected.
Additionally, in the event that the Company were to experience widespread transmission of the virus at one or more of the Company’s stores or other facilities, the Company could suffer reputational harm or other potential liability. Further, the
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Company’s business operations may be materially and adversely affected if a significant number of the Company’s employees are impacted by the virus
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I tem 2. Unregistered Sales of Equity Securities and Use of Proceeds
(c) Purchases of Equity Securities

Issuer Purchases of Equity Securities |  |  |  |  |  |  |  |
Period |  | (a) Total Number of Shares Purchased |  | (b) Average Price Paid per Share |  | (c) Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs |  | (d) Approximate Dollar Value of Shares that May Yet Be Purchased Under the Plans or Programs
May 3, 2020 through May 30, 2020 |  | — |  |  | $ | — |  |  | — |  |  | $ | 206,852,235 |
May 31, 2020 through July 4, 2020 |  | — |  |  | — |  |  | — |  |  | 206,852,235 |
July 5, 2020 through August 1, 2020 |  | 586,851 |  |  | 24.31 |  |  | 586,851 |  |  | 192,584,114 |
Total |  | 586,851 |  |  | $ | 24.31 |  |  | 586,851 |  |  | $ | 192,584,114 |

In March 2018, the Company's Board of Directors authorized the repurchase of up to $500 million of the Company's Class A Common Stock under an open-ended stock repurchase plan ("March 2018 Plan"). This repurchase plan permits the Company to repurchase its Class A Common Stock in the open market, pursuant to preset trading plans meeting the requirements of Rule 10b5-1 under the Securities Exchange Act of 1934 or through privately negotiated transactions. The March 2018 Plan has no expiration date.
During the three months ended August 1, 2020, the Company repurchased 0.6 million shares totaling $14.3 million. As of August 1, 2020, $192.6 million of authorization remained under the March 2018 Plan. Reference is made to the discussion in Note 8, Stock Repurchase Program, in the “Notes to Condensed Consolidated Financial Statements” in Part I of this Quarterly Report on Form 10-Q, which information is incorporated by reference herein.
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Item 6. Exhibits

Number |  | Description
31.1 |  | Certification of Chief Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
31.2 |  | Certification of Co-Principal Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
31.3 |  | Certification of Co-Principal Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
32.1 |  | Certification of Chief Executive Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (18 U.S.C. 1350).
32.2 |  | Certification of Co-Principal Financial Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (18 U.S.C. 1350).
32.3 |  | Certification of Co-Principal Financial Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (18 U.S.C. 1350).
101.INS |  | XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document
101.SCH |  | Inline XBRL Taxonomy Extension Schema Document
101.CAL |  | Inline XBRL Taxonomy Extension Calculation Linkbase Document
101.DEF |  | Inline XBRL Taxonomy Extension Definition Linkbase Document
101.LAB |  | Inline XBRL Taxonomy Extension Label Linkbase Document
101.PRE |  | Inline XBRL Taxonomy Extension Presentation Linkbase Document
104 |  | Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

|  |  | DILLARD’S, INC.
|  |  | (Registrant)
Date: | September 4, 2020 |  | /s/ Phillip R. Watts
|  |  | Phillip R. Watts
|  |  | Senior Vice President, Co-Principal Financial Officer and Principal Accounting Officer
|  |  | /s/ Chris B. Johnson
|  |  | Chris B. Johnson
|  |  | Senior Vice President and Co-Principal Financial Officer

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