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Consolidated Statements of Cash Flow - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2025
Dec. 31, 2024
Dec. 31, 2023
Operating activities      
Net loss $ (31,768) $ (46,142) $ (308,233)
Adjustments to reconcile net loss to net cash provided by operating activities:      
Depreciation and amortization expense 18,598 17,717 13,651
Non-cash operating lease costs 24,754 12,682 12,997
Amortization of deferred contract acquisition costs 29,949 19,752 15,764
Amortization of prepaid marketing expense 52,897 52,897 52,897
Gain on derecognition of asset retirement obligation (588) 0 0
Loss on disposal of property and equipment 776 235 6
Bad debt expense 2,044 741 524
Stock-based compensation expense 162,031 135,212 340,799
Deferred income tax (3,062) 559 (3,229)
Other 0 10 118
Changes in operating assets and liabilities:      
Accounts receivable (19,663) (20,761) (12,877)
Deferred contract acquisition costs (54,281) (34,448) (26,941)
Prepaid expenses, prepaid taxes, and other assets (6,796) (17,296) (2,375)
Accounts payable 12,034 113 4,505
Accrued expenses 17,534 36,169 26,666
Deferred revenue 38,741 24,397 14,991
Operating lease liabilities (23,846) (16,722) (15,197)
Other non-current liabilities (1,347) 840 5,305
Net cash provided by operating activities 218,007 165,955 119,371
Investing activities      
Acquisition of property and equipment (9,485) (5,921) (3,653)
Capitalization of software development costs (18,980) (11,305) (5,705)
Acquisition of business (2,031) 0 0
Net cash used in investing activities (30,496) (17,226) (9,358)
Financing activities      
Proceeds from exercise of common stock options 2,203 9,741 4,216
Cash paid for finance leases 0 (19) (21)
Proceeds from exercise of warrants 15 14 62
Proceeds from issuance of common stock, net of issuance costs 0 0 0
Proceeds from issuance of common stock in initial public offering, net of issuance costs 0 0 320,096
Employee taxes paid related to net share settlement of stock-based awards (17,975) (23,665) (81,625)
Proceeds from employee stock purchase plan 11,272 8,130 0
Net cash (used in) provided by financing activities (4,485) (5,799) 242,728
Net increase in cash, cash equivalents, and restricted cash 183,026 142,930 352,741
Cash, cash equivalents, and restricted cash, beginning of period 882,587 739,657 386,916
Cash, cash equivalents, and restricted cash, end of period 1,065,613 882,587 739,657
Supplemental disclosures of cash flow information:      
Cash paid for income taxes, net of refunds 6,536 4,691 283
Non-cash investing and financing activities      
Recognition of prepaid marketing asset 32,400 32,399 142,326
Vesting of restricted common stock 0 0 75
Accretion of common stock subject to redemption 0 0 (399,685)
Unpaid purchases of property and equipment 11,909 2,158 472
Reclassification of redeemable common stock to Series B common stock 0 0 1,931,538
Non-cash acquisition of property and equipment through tenant incentives 8,193 0 0
Capitalization of stock-based compensation expense related to internal-use software $ 4,416 $ 3,555 $ 1,349