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Operating costs - Summary of Operating Costs (Detail) - BRL (R$) R$ in Thousands | 3 Months Ended | 12 Months Ended
--- | --- | ---
Mar. 31, 2020 | Mar. 31, 2019 | Dec. 31, 2019 | Dec. 31, 2018 | Dec. 31, 2017
Disclosure Of Operating Expense [Abstract] |  |  |  |  |
Commission costs | R$ 441,951 | R$ 242,831 | R$ 1,269,309 | R$ 750,103 | R$ 455,241
Operating losses and provisions | 38,303 | 2,901 | 23,332 | 9,989 | 7,148
Other costs | 98,562 | 62,024 | 313,419 | 181,154 | 117,491
Clearing house fees | 63,504 | 34,513 | 201,083 | 96,896 | 71,419
Third parties' services | 18,148 | 19,579 | 76,669 | 53,124 | 28,953
Other | 16,910 | 7,932 | 35,667 | 31,134 | 17,119
Total | R$ 578,816 | R$ 307,756 | R$ 1,606,060 | R$ 941,246 | R$ 579,880

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- Definition Third parties services. + References No definition available. + Details
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