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Operating expenses by nature - Summary of Operating Expense by Nature (Detail) - BRL (R$)
R$ in Thousands
 3 Months Ended 12 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Disclosure of operating expense by nature [abstract]          
Selling expenses R$ 28,476 R$ 24,518 R$ 155,115 R$ 96,075 R$ 32,881
Advertising and publicity 28,476 24,518 155,115 96,075 32,881
Administrative expenses 578,116 368,285 1,891,481 1,176,805 649,585
Personnel expenses 400,980 255,844 1,261,887 712,060 428,772
Compensation 177,119 71,466 408,394 221,746 134,535
Employee profit-sharing and bonus 103,020 150,185 645,992 356,938 217,982
Executives profit-sharing 72,677 10,143 67,547 50,656 28,802
Benefits 17,549 10,834 47,457 35,922 16,697
Social charges 30,052 12,515 88,960 45,115 28,836
Other 563 701 3,537 1,683 1,920
Other taxes expenses 6,843 6,635 39,691 43,945 20,749
Depreciation of property and equipment and right-of-use assets 15,878 8,102 53,530 26,278 9,338
Amortization of intangible assets 15,648 7,055 37,630 26,510 18,065
Other administrative expenses 138,767 90,649 498,743 368,012 172,661
Data processing 55,947 33,328 178,860 130,678 71,861
Technical services 20,768 15,360 85,782 76,476 26,985
Third parties' services 40,193 21,968 145,730 63,333 19,006
Rent expenses 3,390 6,318 10,575 41,950 16,492
Communication 4,499 3,454 17,495 11,457 11,276
Travel 5,699 3,674 21,676 13,804 9,791
Legal and judicial 677 414 3,406 9,023 2,638
Other 7,594 6,133 35,219 21,291 14,612
Total R$ 606,592 R$ 392,803 R$ 2,046,596 R$ 1,272,880 R$ 682,466