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Provisions and contingent liabilities - Summary of contingent liabilities (Details) - BRL (R$) R$ in Thousands | Feb. 14, 2024 | Dec. 31, 2023 | Dec. 31, 2022 | Jun. 30, 2022 | Dec. 31, 2019 | Dec. 31, 2018 | Dec. 31, 2016 | Dec. 31, 2012
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Disclosure of contingent liabilities [line items] |  |  |  |  |  |  |  |
Estimated financial effect of contingent liabilities |  | R$ 1,826,688 | R$ 893,745 |  |  |  |  |
Banco Modal SA Employees Profit Sharing Plan |  |  |  |  |  |  |  |
Disclosure of contingent liabilities [line items] |  |  |  |  |  |  |  |
Estimated financial effect of contingent liabilities |  | 6,637 |  |  |  |  |  |
Tax |  |  |  |  |  |  |  |
Disclosure of contingent liabilities [line items] |  |  |  |  |  |  |  |
Estimated financial effect of contingent liabilities |  | 653,714 | 543,463 |  |  |  |  |
Tax | Federal Revenue of Brazil v. Company re. Brazilian Law 10,101/00 |  |  |  |  |  |  |  |
Disclosure of contingent liabilities [line items] |  |  |  |  |  |  |  |
Estimated financial effect of contingent liabilities |  |  |  | R$ 135,739 | R$ 142,447 | R$ 118,395 | R$ 54,220 | R$ 20,879
Tax | Employees Profit Sharing Plan |  |  |  |  |  |  |  |
Disclosure of contingent liabilities [line items] |  |  |  |  |  |  |  |
Estimated financial effect of contingent liabilities | R$ 193,183 |  |  |  |  |  |  |
Tax | Amortization of Goodwill |  |  |  |  |  |  |  |
Disclosure of contingent liabilities [line items] |  |  |  |  |  |  |  |
Estimated financial effect of contingent liabilities |  | 82,285 |  |  |  |  |  |
Civil |  |  |  |  |  |  |  |
Disclosure of contingent liabilities [line items] |  |  |  |  |  |  |  |
Estimated financial effect of contingent liabilities |  | 883,485 | 335,644 |  |  |  |  |
Labor (v) |  |  |  |  |  |  |  |
Disclosure of contingent liabilities [line items] |  |  |  |  |  |  |  |
Estimated financial effect of contingent liabilities |  | R$ 289,489 | R$ 14,638 |  |  |  |  |

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