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Other operating income/(expenses), net (Details) - BRL (R$) R$ in Thousands | 12 Months Ended
--- | ---
Dec. 31, 2023 | Dec. 31, 2022 | Dec. 31, 2021
Analysis of income and expense [abstract] |  |  |
Other operating income | R$ 227,052 | R$ 353,834 | R$ 413,665
Revenue from incentives from Tesouro Direto, B3 and others | 23,834 | 284,661 | 366,163
Interest received on tax | 17,224 | 15,436 | 7,604
Recovery of charges and expenses | 6,072 | 5,945 | 4,473
Reversal of operating provisions | 29,365 | 11,704 | 7,422
Other | 150,557 | 36,088 | 28,003
Other operating expenses | (216,414) | (96,890) | (89,311)
Legal, administrative proceedings and agreement with customers | (46,101) | (8,563) | (3,667)
Losses on write-off and disposal of assets | (77,886) | (6,794) | (4,377)
Tax incentive expenses | (10,034) | (5,780) | (10,788)
Fines and penalties | (9,624) | (4,574) | (1,378)
Associations and regulatory fees | (17,960) | (15,118) | (11,714)
Charity | (14,681) | (34,005) | (30,171)
Other | (40,128) | (22,056) | (27,216)
Total | R$ 10,638 | R$ 256,944 | R$ 324,354

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