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Income Taxes (Narrative) (Details) (USD $) | 12 Months Ended |
--- | --- | ---
Dec. 31, 2013 | Dec. 31, 2012 | Dec. 31, 2011 | Dec. 31, 2010
Income Tax Disclosures [Line Items] |  |  |  |
Increase (decrease) in valuation allowance | $ 195,000,000 | $ 2,000,000 |  |
Valuation allowance | 1,090,000,000 | 895,000,000 |  |
Tax benefits related to tax status of operations in countries subject to reduced tax rates | 70,000,000 | 81,000,000 | 60,000,000 |
Tax benefits related to tax status of operations in countries subject to reduced tax rates per share (in dollars per share) | $ 0.09 | $ 0.10 | $ 0.07 |
Unrecognized Tax Benefits, Income Tax Penalties and Interest Accrued: |  |  |  |
Interest on income taxes accrued | 12,000,000 | 17,000,000 |  |
Income tax penalties accrued | 1,000,000 | 4,000,000 |  |
Unrecognized Tax Benefits, Income Tax Penalties and Interest Expense: |  |  |  |
Interest on income taxes expense | (4,000,000) | 3,000,000 | 3,000,000 |
Income tax penalties expense | (3,000,000) | 1,000,000 | 0 |
Uncertain Tax Positions Additional Disclosures: |  |  |  |
Unrecognized tax benefits | 392,000,000 | 475,000,000 | 464,000,000 | 430,000,000
Unrecognized tax benefits that would impact effective tax rate | 360,000,000 | 444,000,000 | 418,000,000 |
Unrecognized tax benefits that would impact effective tax rate portion with attributes warranting full valuation allowance | 26,000,000 | 45,000,000 | 47,000,000 |
Unrecognized tax benefits anticipated to result in net decrease of unrecognized tax benefits within 12 months, minimum | 6,000,000 |  |  |
Unrecognized tax benefits anticipated to result in net decrease of unrecognized tax benefits within 12 months, maximum | 10,000,000 |  |  |
Federal |  |  |  |
Income Tax Disclosures [Line Items] |  |  |  |
Operating loss carryforwards | 2,800,000,000 |  |  |
Operating loss carryforwards amount related to stock option deductions to be recognized in APIC | 77,000,000 |  |  |
State and Local Jurisdiction |  |  |  |
Income Tax Disclosures [Line Items] |  |  |  |
Operating loss carryforwards | 7,100,000,000 |  |  |
Foreign Tax Authority |  |  |  |
Income Tax Disclosures [Line Items] |  |  |  |
Operating loss carryforwards | 3,900,000,000 |  |  |
Philippines |  |  |  |
Income Tax Disclosures [Line Items] |  |  |  |
Tax benefits related to tax status of operations in countries subject to reduced tax rates | 41,000,000 | 60,000,000 | 34,000,000 |
Tax benefits related to tax status of operations in countries subject to reduced tax rates per share (in dollars per share) | $ 0.05 | $ 0.07 | $ 0.04 |
General Business Tax Credit Carryforward [Member] |  |  |  |
Income Tax Disclosures [Line Items] |  |  |  |
Tax credit carryforward | 18,000,000 |  |  |
Federal Alternative Minimum Tax [Member] |  |  |  |
Income Tax Disclosures [Line Items] |  |  |  |
Tax credit carryforward | 5,000,000 |  |  |
Foreign Jurisdictions [Member] |  |  |  |
Income Tax Disclosures [Line Items] |  |  |  |
Tax credit carryforward | 15,000,000 |  |  |
Year 2013 to 2015 [Member] | Foreign Jurisdictions [Member] |  |  |  |
Income Tax Disclosures [Line Items] |  |  |  |
Tax credit carryforward | 1,000,000 |  |  |
No Expiration [Member] |  |  |  |
Income Tax Disclosures [Line Items] |  |  |  |
Tax credit carryforward | $ 14,000,000 |  |  |

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- Definition The portion of domestic, foreign and state and local operating loss carryforwards, before tax effects, available to reduce future taxable income under enacted tax laws that is related to Stock Option Deductions and will be recognized in APIC when realized + References No definition available. + Details
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- Definition Income tax benefits related to the tax status of operations in certain countries subject to reduced tax rates as a result of satisfying specific commitments regarding employment and capital investment + References No definition available. + Details
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- Definition The maximum amount of unrecognized tax benefits anticipated to result in a net decrease of unrecognized tax benefits within 12 months of the balance sheet date. + References No definition available. + Details
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- Definition The amount of unrecognized tax benefits that, if recognized, would affect the effective tax rate, in the form of tax attributes that would warrant a full valuation allowance + References No definition available. + Details
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- Definition Amount of deferred tax assets for which it is more likely than not that a tax benefit will not be realized. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 740 -SubTopic 10 -Section 50 -Paragraph 2 -Subparagraph (c) -URI http://asc.fasb.org/extlink&oid=6907707&loc=d3e32537-109319 + Details
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- Definition Amount of statutory penalties accrued for a tax position claimed or expected to be claimed by the entity, in its tax return. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 740 -SubTopic 10 -Section 50 -Paragraph 15 -Subparagraph (c) -URI http://asc.fasb.org/extlink&oid=6907707&loc=d3e32718-109319 + Details
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- Definition Amount of expense for penalties related to a tax position claimed or expected to be claimed in the tax return. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 740 -SubTopic 10 -Section 50 -Paragraph 15 -Subparagraph (c) -URI http://asc.fasb.org/extlink&oid=6907707&loc=d3e32718-109319 + Details
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