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Restructuring - Schedule of Charges (Benefits) (Details) - USD ($) $ in Thousands | 1 Months Ended | 3 Months Ended | 12 Months Ended
--- | --- | --- | ---
Apr. 30, 2020 | Dec. 31, 2022 | Dec. 31, 2022 | Dec. 31, 2020
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | $ 120,256 | $ (14,548)
Stock-Based Compensation Benefit |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) | $ 49,800 | $ 9,509 |  | (49,806)
Severance and Other Employee Costs |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) | 32,100 | $ 29,475 |  | 32,130
Right-of-Use Asset Impairments and Other Costs |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | 57,364 |
Accelerated Depreciation |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | 23,908 |
Lease Termination and Other Costs |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) | $ 3,100 |  |  | 3,128
Cost of revenue |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | 1,794 | (698)
Cost of revenue | Stock-Based Compensation Benefit |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | 182 | (4,237)
Cost of revenue | Severance and Other Employee Costs |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | 1,612 | 2,010
Cost of revenue | Right-of-Use Asset Impairments and Other Costs |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | 0 |
Cost of revenue | Accelerated Depreciation |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | 0 |
Cost of revenue | Lease Termination and Other Costs |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  |  | 1,529
Operation and support |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | 18,673 | 6,511
Operation and support | Stock-Based Compensation Benefit |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | (31) | (2,830)
Operation and support | Severance and Other Employee Costs |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | 5,173 | 8,281
Operation and support | Right-of-Use Asset Impairments and Other Costs |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | 4,851 |
Operation and support | Accelerated Depreciation |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | 8,680 |
Operation and support | Lease Termination and Other Costs |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  |  | 1,060
Research and development |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | 28,953 | (25,376)
Research and development | Stock-Based Compensation Benefit |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | 3,818 | (37,082)
Research and development | Severance and Other Employee Costs |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | 9,706 | 11,706
Research and development | Right-of-Use Asset Impairments and Other Costs |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | 15,393 |
Research and development | Accelerated Depreciation |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | 36 |
Research and development | Lease Termination and Other Costs |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  |  | 0
Sales and marketing |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | 3,581 | 1,445
Sales and marketing | Stock-Based Compensation Benefit |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | 458 | (1,626)
Sales and marketing | Severance and Other Employee Costs |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | 3,123 | 3,071
Sales and marketing | Right-of-Use Asset Impairments and Other Costs |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | 0 |
Sales and marketing | Accelerated Depreciation |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | 0 |
Sales and marketing | Lease Termination and Other Costs |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  |  | 0
General and administrative |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | 67,255 | 3,570
General and administrative | Stock-Based Compensation Benefit |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | 5,082 | (4,031)
General and administrative | Severance and Other Employee Costs |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | 9,861 | 7,062
General and administrative | Right-of-Use Asset Impairments and Other Costs |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | 37,120 |
General and administrative | Accelerated Depreciation |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  | $ 15,192 |
General and administrative | Lease Termination and Other Costs |  |  |  |
Restructuring Cost and Reserve |  |  |  |
Restructuring charges (benefits) |  |  |  | $ 539

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- Definition Amount of expenses associated with exit or disposal activities pursuant to an authorized plan. Excludes expenses related to a discontinued operation or an asset retirement obligation. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Publisher FASB -Name Accounting Standards Codification -Topic 420 -SubTopic 10 -Section 45 -Paragraph 3 -URI https://asc.fasb.org/extlink&oid=109237686&loc=d3e17752-110868 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 420 -SubTopic 10 -Section S99 -Paragraph 1 -Subparagraph (SAB Topic 5.P.3) -URI https://asc.fasb.org/extlink&oid=115931487&loc=d3e140864-122747 Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 230 -SubTopic 10 -Section 45 -Paragraph 28 -Subparagraph (b) -URI https://asc.fasb.org/extlink&oid=126954810&loc=d3e3602-108585 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 420 -SubTopic 10 -Section S99 -Paragraph 2 -Subparagraph (SAB Topic 5.P.4(b)(1)) -URI https://asc.fasb.org/extlink&oid=115931487&loc=d3e140904-122747 + Details
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