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Segment Information and Sales to Significant Customers - Revenue and Customer Information (Detail) - USD ($) $ in Thousands | 12 Months Ended
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Sep. 30, 2015 | Sep. 30, 2014 | Sep. 30, 2013
Revenue from External Customer [Line Items] |  |  |
Total revenue | $ 3,643,538 | $ 3,563,637 | $ 3,345,854
Customer Experience Solutions [Member] |  |  |
Revenue from External Customer [Line Items] |  |  |
Total revenue | 3,542,531 | 3,435,478 | 3,185,637
Directory [Member] |  |  |
Revenue from External Customer [Line Items] |  |  |
Total revenue | $ 101,007 | $ 128,159 | $ 160,217

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- Definition Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table. + References No definition available. + Details
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- Definition Revenue from multiple-deliverable arrangements that include licensing fees and services revenue. Licensing revenue is consideration received from another party for the right to use, but not own, certain of the entity's intangible assets. Licensing arrangements include, but are not limited to, rights to use a patent, copyright, technology, manufacturing process, software or trademark. Licensing fees are generally, but not always, fixed as to amount and not dependent upon the revenue generated by the licensing party. An entity may receive licensing fees for licenses that also generate royalty payments to the entity. Services revenue may be derived by providing other, nonspecified, services during the reporting period. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 225 -SubTopic 10 -Section S99 -Paragraph 2 -Subparagraph (SX 210.5-03.1(d),(e)) -URI http://asc.fasb.org/extlink&oid=26872669&loc=d3e20235-122688 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher SEC -Name Regulation S-X (SX) -Number 210 -Section 03 -Paragraph 1 -Article 5 + Details
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