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Business Segment Information (Tables)
12 Months Ended
Dec. 31, 2023
Segment Reporting [Abstract]  
Business Segment Financial Results
Business segment financial results are as follows:
(dollar amounts in millions)Commercial
Bank
Retail
Bank
Wealth ManagementFinanceOtherTotal
Year Ended December 31, 2023
Earnings summary:
Net interest income (expense)$2,051 $846 $208 $(693)$102 $2,514 
Provision for credit losses90 3 (6) 2 89 
Noninterest income603 119 307 37 12 1,078 
Noninterest expenses1,106 728 402 12 111 2,359 
Provision (benefit) for income taxes342 58 29 (164)(2)263 
Net income (loss)$1,116 $176 $90 $(504)$3 $881 
Net charge-offs$20 $1 $1 $ $ $22 
Selected average balances:
Assets$49,458 $2,960 $5,500 $20,139 $9,137 $87,194 
Loans46,435 2,236 5,232   53,903 
Deposits33,019 24,363 4,130 4,169 337 66,018 
Statistical data:
Return on average assets (a)2.26 %0.71 %1.61 %n/mn/m1.01 %
Efficiency ratio (b)41.68 74.90 78.16 n/mn/m65.56 
Year Ended December 31, 2022
Earnings summary:
Net interest income$1,761 $680 $199 $(195)$21 $2,466 
Provision for credit losses32 11 — 60 
Noninterest income607 122 298 59 (18)1,068 
Noninterest expenses964 690 348 (5)1,998 
Provision (benefit) for income taxes315 22 34 (39)(7)325 
Net income (loss)$1,057 $79 $106 $(98)$$1,151 
Net charge-offs (recoveries)$21 $(1)$(3)$— $— $17 
Selected average balances:
Assets$47,437 $2,814 $5,037 $20,912 $11,072 $87,272 
Loans43,481 2,063 4,906 — 10 50,460 
Deposits42,584 26,672 5,439 360 426 75,481 
Statistical data:
Return on average assets (a)2.23 %0.29 %1.84 %n/mn/m1.32 %
Efficiency ratio (b)40.57 85.51 69.92 n/mn/m56.32 
Table continues on the following page.
(dollar amounts in millions)
Commercial Bank
Retail
Bank
Wealth ManagementFinanceOtherTotal
Year Ended December 31, 2021
Earnings summary:
Net interest income (expense)$1,574 $565 $166 $(471)$10 $1,844 
Provision for credit losses(346)(5)(32)— (1)(384)
Noninterest income663 123 279 41 17 1,123 
Noninterest expenses
871 648 316 25 1,861 
Provision (benefit) for income taxes384 36 (100)(3)322 
Net income (loss)$1,328 $40 $125 $(331)$$1,168 
Net credit-related (recoveries) charge-offs$(12)$$— $— $— $(10)
Selected average balances:
Assets$44,007 $3,213 $5,025 $17,713 $20,194 $90,152 
Loans41,799 2,382 4,902 — — 49,083 
Deposits45,602 25,682 5,218 787 392 77,681 
Statistical data:
Return on average assets (a)
2.71 %0.15 %2.24 %n/mn/m1.30 %
Efficiency ratio (b)
38.78 93.34 70.93 n/mn/m62.42 
(a)Return on average assets is calculated based on the greater of average assets or average liabilities and attributed equity.
(b)Noninterest expenses as a percentage of the sum of net interest income and noninterest income excluding net gains (losses) from securities, a derivative contract tied to the conversion rate of Visa Class B shares and changes in the value of shares obtained through monetization of warrants.
n/m – not meaningful