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Strategic Lines of Business
 9 Months Ended
Sep. 30, 2024
Segment Reporting [Abstract]  
Strategic Lines of Business STRATEGIC LINES OF BUSINESS
The Corporation has strategically aligned its operations into three major business segments: the Commercial Bank, the Retail Bank and Wealth Management. These business segments are differentiated based on the type of customer and the related products and services provided. In addition to the three major business segments, the Finance Division is also reported as a segment. The Other category includes items not directly associated with the business segments or the Finance segment. Business segment results are produced by the Corporation’s internal management accounting system. This system measures financial results based on the internal business unit structure of the Corporation. The performance of the business segments is not comparable with the Corporation's consolidated results and is not necessarily comparable with similar information for any other financial institution. Additionally, because of the interrelationships of the various segments, the information presented is not indicative of how the segments would perform if they operated as independent entities. The management accounting system assigns balance sheet and income statement items to each business segment using certain methodologies, which are regularly reviewed and refined. From time to time, the Corporation may make reclassifications among the segments to more appropriately reflect management's current view of the segments, and methodologies may be modified as the management accounting system is enhanced and changes occur in the organizational structure and/or product lines. For comparability purposes, amounts in all periods are based on business unit structure and methodologies in effect at September 30, 2024.
The following discussion provides information about the activities of each business segment. A discussion of the financial results and the factors impacting performance can be found in "Business Segments" in the "Strategic Lines of Business" section of the financial review.
The Commercial Bank meets the needs of small and middle market businesses, multinational corporations and governmental entities by offering various products and services including commercial loans and lines of credit, deposits, cash management, payment solutions, card services, capital market products, international trade finance and letters of credit.
The Retail Bank includes a full range of personal financial services, consisting of consumer lending, consumer deposit gathering and mortgage loan origination. This business segment offers a variety of consumer products including deposit accounts, installment loans, credit cards, home equity lines of credit and residential mortgage loans. In addition, this business segment offers products and services to small businesses who are serviced through a team of dedicated business bankers and our branch network.
Wealth Management provides products and services to affluent, high-net worth and ultra-high net worth individuals and families, business owners and executives, and institutional clients, including comprehensive financial planning, trust and fiduciary services, investment management and advisory, brokerage, private banking and business transition planning services.
The Finance segment includes the Corporation’s securities portfolio and asset and liability management activities. This segment is responsible for managing the Corporation’s funding, liquidity and capital needs, performing interest sensitivity analysis and executing various strategies to manage the Corporation’s exposure to liquidity, interest rate risk and foreign exchange risk.
The Other category includes tax benefits not assigned to specific business segments, charges of an unusual or infrequent nature that are not reflective of the normal operations of the business segments and miscellaneous other expenses of a corporate nature.
For further information on the methodologies which form the basis for these results refer to Note 22 to the consolidated financial statements in the Corporation's 2023 Annual Report.
Business segment financial results were as follows:
Commercial
Bank		Retail
Bank		Wealth ManagementFinanceOtherTotal
(dollar amounts in millions)
Three Months Ended September 30, 2024
Earnings Summary:
Net interest income (expense)$464 $205 $46 $(220)$39 $534
Provision for credit losses6 4 3 — 1 14
Noninterest income149 24 73 26 5 277
Noninterest expenses252 175 90 1 44 562
Provision (benefit) for income taxes83 12 7 (48)(3)51
Net income (loss)$272 $38 $19 $(147)$2 $184
Net charge-offs$10 $1 $— $— $— $11
Selected Average Balances:
Assets $45,669 $3,045 $5,296 $18,277 $7,944 $80,231
Loans 43,462 2,347 5,042 — 10 50,861
Deposits32,261 24,224 3,844 3,300 267 63,896
Statistical Data:
Return on average assets (a)2.36 %0.63 %1.47 %n/mn/m0.92 %
Efficiency ratio (b)41.23 74.24 75.35 n/mn/m68.80 
Three Months Ended September 30, 2023
Earnings Summary:
Net interest income (expense)$505 $208 $49 $(187)$26 $601
Provision (benefit) for credit losses
22 — (9)— 1 14
Noninterest income150 31 78 40 (4)295
Noninterest expenses257 175 102 1 20 555
Provision (benefit) for income taxes89 16 9 (37)(1)76
Net income (loss)$287 $48 $25 $(111)$2 $251
Net charge-offs$6 $— $— $— $— $6
Selected Average Balances:
Assets$49,459 $2,985 $5,557 $19,832 $11,317 $89,150
Loans46,477 2,250 5,227 — 33 53,987
Deposits31,868 24,034 3,950 5,711 320 65,883
Statistical Data:
Return on average assets (a)2.30 %0.79 %1.81 %n/mn/m1.12 %
Efficiency ratio (b)39.34 72.71 79.99 n/mn/m61.86 
(a)Return on average assets is calculated based on the greater of average assets or average liabilities and attributed equity.
(b)Noninterest expenses as a percentage of the sum of net interest income and noninterest income excluding net gains (losses) from securities, a derivative contract tied to the conversion rate of Visa Class B shares and changes in the value of shares obtained through monetization of warrants.
n/m – not meaningful