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Other comprehensive income (loss) - Reclassification out of accumulated other comprehensive income (loss) (Details) - USD ($) $ in Thousands | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2019 | Sep. 30, 2018 | Sep. 30, 2019 | Sep. 30, 2018
Reclassification out of accumulated other comprehensive loss |  |  |  |
Personnel costs | $ (147,682) | $ (139,757) | $ (432,298) | $ (389,941)
Income tax (benefit) expense | (41,370) | (42,018) | (131,923) | (35,613)
Net income | 165,319 | 140,648 | 504,350 | 511,755
Reclassification out of accumulated other comprehensive income |  |  |  |
Reclassification out of accumulated other comprehensive loss |  |  |  |
Net income | (4,409) | (2,845) | (12,955) | (7,738)
Reclassification out of accumulated other comprehensive income | Adjustment of pension and postretirement benefit plan |  |  |  |
Reclassification out of accumulated other comprehensive loss |  |  |  |
Income (loss) before tax | (5,877) | (4,518) | (17,629) | (13,554)
Income tax (benefit) expense | (2,204) | (1,762) | (6,611) | (5,285)
Net income | (3,673) | (2,756) | (11,018) | (8,269)
Reclassification out of accumulated other comprehensive income | Adjustment of pension and postretirement benefit plan | Amortization of net losses | Personnel costs |  |  |  |
Reclassification out of accumulated other comprehensive loss |  |  |  |
Income (loss) before tax | (5,877) | (5,386) | (17,629) | (16,157)
Reclassification out of accumulated other comprehensive income | Adjustment of pension and postretirement benefit plan | Amortization of prior service credit | Personnel costs |  |  |  |
Reclassification out of accumulated other comprehensive loss |  |  |  |
Income (loss) before tax | 0 | 868 | 0 | 2,603
Reclassification out of accumulated other comprehensive income | Unrealized holding gains (losses) on debt securities |  |  |  |
Reclassification out of accumulated other comprehensive loss |  |  |  |
Income (loss) before tax | (20) | 0 | (20) | 0
Income tax (benefit) expense | (4) | 0 | (4) | 0
Net income | (16) | 0 | (16) | 0
Reclassification out of accumulated other comprehensive income | Unrealized holding gains (losses) on debt securities | Realized gain (loss) on sale of securities |  |  |  |
Reclassification out of accumulated other comprehensive loss |  |  |  |
Net (loss) gain and valuation adjustments on debt securities | (20) | 0 | (20) | 0
Reclassification out of accumulated other comprehensive income | Unrealized net (losses) gains on cash flow hedges |  |  |  |
Reclassification out of accumulated other comprehensive loss |  |  |  |
Income (loss) before tax | (1,221) | (147) | (3,142) | 870
Income tax (benefit) expense | (501) | (58) | (1,221) | 339
Net income | (720) | (89) | (1,921) | 531
Reclassification out of accumulated other comprehensive income | Unrealized net (losses) gains on cash flow hedges | Forward contracts | Mortgage banking activities |  |  |  |
Reclassification out of accumulated other comprehensive loss |  |  |  |
Income (loss) before tax | (1,337) | (147) | (3,258) | 870
Reclassification out of accumulated other comprehensive income | Unrealized net (losses) gains on cash flow hedges | Interest Rate Swap [Member] |  |  |  |
Reclassification out of accumulated other comprehensive loss |  |  |  |
Other Operating Income | $ 116 | $ 0 | $ 116 | $ 0

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