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Goodwill and other intangible assets - Additional Information (Details) - USD ($)
3 Months Ended 9 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Sep. 30, 2019
Sep. 30, 2018
Jul. 31, 2019
Goodwill and other intangible assets          
Amortization Of Intangible Assets $ 2,399,000 $ 2,324,000 $ 7,082,000 $ 6,973,000  
Goodwill on acquisition       60,242,000  
Changes in the carrying amount of goodwill $ 0   $ 0    
Minimum          
Goodwill and other intangible assets          
Cost of equity discount rate 11.14%   11.14%    
Maximum          
Goodwill and other intangible assets          
Cost of equity discount rate 12.58%   12.58%    
Banco Popular de Puerto Rico          
Goodwill and other intangible assets          
Step 1 Carrying Amount in Excess of Fair Value         $ 1,200,000
Step 1 Percentage of Carrying Amount in Excess of Fair Value         37.00%
Goodwill on acquisition       60,242,000  
Banco Popular de Puerto Rico | Reliable Financial Services          
Goodwill and other intangible assets          
Goodwill on acquisition   $ 60,200,000      
Popular U.S.          
Goodwill and other intangible assets          
Step 1 Carrying Amount in Excess of Fair Value         $ 338,000,000
Step 1 Percentage of Carrying Amount in Excess of Fair Value         21.00%
Goodwill on acquisition       $ 0  
Banco Popular de Puerto Rico and Popular Bank          
Goodwill and other intangible assets          
Percentage Of Goodwill         91.00%