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Transfers of financial assets and servicing assets - Quantitative and qualitative information (Details) - USD ($) $ in Thousands | 12 Months Ended
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Dec. 31, 2019 | Dec. 31, 2018
Commercial |  |
Qualitative and Quantitative Information, Transferor's Continuing Involvement [Line Items] |  |
Total principal amount of loans, net of unearned | $ 12,312,751 | $ 12,043,019
Principal amount 60 days or more past due | 200,568 | 290,759
Net credit losses (recoveries) | 66,119 | 85,715
Construction |  |
Qualitative and Quantitative Information, Transferor's Continuing Involvement [Line Items] |  |
Total principal amount of loans, net of unearned | 831,092 | 779,449
Principal amount 60 days or more past due | 145 | 13,848
Net credit losses (recoveries) | (898) | 4,452
Legacy |  |
Qualitative and Quantitative Information, Transferor's Continuing Involvement [Line Items] |  |
Total principal amount of loans, net of unearned | 22,105 | 25,949
Principal amount 60 days or more past due | 2,007 | 3,072
Net credit losses (recoveries) | (1,399) | (2,032)
Leasing |  |
Qualitative and Quantitative Information, Transferor's Continuing Involvement [Line Items] |  |
Total principal amount of loans, net of unearned | 1,059,507 | 934,773
Principal amount 60 days or more past due | 6,710 | 5,140
Net credit losses (recoveries) | 9,337 | 6,030
Mortgages |  |
Qualitative and Quantitative Information, Transferor's Continuing Involvement [Line Items] |  |
Total principal amount of loans, net of unearned | 8,404,911 | 8,620,667
Principal amount 60 days or more past due | 1,071,537 | 1,315,384
Net credit losses (recoveries) | 40,644 | 66,209
Consumer |  |
Qualitative and Quantitative Information, Transferor's Continuing Involvement [Line Items] |  |
Total principal amount of loans, net of unearned | 5,997,886 | 5,489,441
Principal amount 60 days or more past due | 140,928 | 117,775
Net credit losses (recoveries) | 142,470 | 122,170
Loans Securitized Sold |  |
Qualitative and Quantitative Information, Transferor's Continuing Involvement [Line Items] |  |
Total principal amount of loans, net of unearned | 1,162,176 | 1,333,987
Principal amount 60 days or more past due | 72,574 | 129,443
Net credit losses (recoveries) | (1,146) | 394
Loans Held-for-Sale |  |
Qualitative and Quantitative Information, Transferor's Continuing Involvement [Line Items] |  |
Total principal amount of loans, net of unearned | 59,203 | 51,422
Principal amount 60 days or more past due | 0 | 0
Net credit losses (recoveries) | 0 | 0
Loans Held In Portfolio |  |
Qualitative and Quantitative Information, Transferor's Continuing Involvement [Line Items] |  |
Total principal amount of loans, net of unearned | 27,406,873 | 26,507,889
Principal amount 60 days or more past due | 1,349,321 | 1,616,535
Net credit losses (recoveries) | $ 257,419 | $ 282,150

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- Definition This is the sum of charge-offs (credit losses) on loans managed or securitized during the period. + References No definition available. + Details
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- Definition This is the principal amount of loans (across all types of loans) that are overdue in payment by a set number of days. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 860 -SubTopic 20 -Section 50 -Paragraph 4 -Subparagraph (e)(4) -URI http://asc.fasb.org/extlink&oid=118948506&loc=d3e107314-111719 + Details
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- Definition This is the sum of principal amount outstanding for both securitized and unsecuritized loans of all types. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 860 -SubTopic 20 -Section 50 -Paragraph 4 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=118948506&loc=d3e107314-111719 + Details
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