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Allowance for loan losses - Allowance Movement (Details) - USD ($) $ in Thousands | 12 Months Ended
--- | ---
Dec. 31, 2019 | Dec. 31, 2018 | Dec. 31, 2017
Financing Receivable, Allowance for Credit Losses |  |  |
Balance at beginning of period | $ 569,348 | $ 623,426 |
Provision (reversal) for loan losses | 165,779 | 228,072 | $ 325,424
Charge-offs | (345,679) | (352,622) |
Recoveries | 88,260 | 70,472 |
Balance at end of period | 477,708 | 569,348 | 623,426
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Specific ALLL | 85,226 | 119,670 |
General ALLL | 392,482 | 449,678 |
Ending balance: loans individually evaluated for impairment | 1,032,821 | 1,045,095 |
Ending balance: loans collectively evaluated for impairment | 26,374,052 | 25,462,794 |
Non-covered Loans held-in-portfolio | 27,406,873 | 26,507,889 |
Loans And Leases Receivable Covered And Not Covered Total Net Of Unearned Income | 27,406,873 | 26,507,889 |
PUERTO RICO |  |  |
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Non-covered Loans held-in-portfolio | 20,180,232 | 19,883,472 |
PUERTO RICO | Non-covered loans |  |  |
Financing Receivable, Allowance for Credit Losses |  |  |
Balance at beginning of period | 507,158 | 518,104 |
Provision (reversal) for loan losses | 135,751 | 196,461 |
Charge-offs | (281,355) | (298,212) |
Recoveries | 71,097 | 57,195 |
Allowance Transferred From Covered Loans |  | 33,610 |
Balance at end of period | 432,651 | 507,158 | 518,104
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Specific ALLL | 81,455 | 115,409 |
General ALLL | 351,196 | 391,749 |
Ending balance: loans individually evaluated for impairment | 1,011,704 | 1,015,108 |
Ending balance: loans collectively evaluated for impairment | 19,168,528 | 18,868,364 |
Loans And Leases Receivable Covered And Not Covered Total Net Of Unearned Income | 20,180,232 | 19,883,472 |
PUERTO RICO | Covered loans |  |  |
Financing Receivable, Allowance for Credit Losses |  |  |
Balance at beginning of period | 0 | 33,244 |
Provision (reversal) for loan losses |  | 1,730 |
Charge-offs |  | (1,448) |
Recoveries |  | 84 |
Allowance Transferred To Non Covered Loans |  | (33,610) |
Balance at end of period |  | 0 | 33,244
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Specific ALLL |  | 0 |
General ALLL |  | 0 |
Ending balance: loans individually evaluated for impairment |  | 0 |
Ending balance: loans collectively evaluated for impairment |  | 0 |
Loans And Leases Receivable Covered And Not Covered Total Net Of Unearned Income |  | 0 |
UNITED STATES |  |  |
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Non-covered Loans held-in-portfolio | 7,226,641 | 6,624,417 |
UNITED STATES | Non-covered loans |  |  |
Financing Receivable, Allowance for Credit Losses |  |  |
Balance at beginning of period | 62,190 | 72,078 |
Provision (reversal) for loan losses | 30,028 | 29,881 |
Charge-offs | (64,324) | (52,962) |
Recoveries | 17,163 | 13,193 |
Balance at end of period | 45,057 | 62,190 | 72,078
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Specific ALLL | 3,771 | 4,261 |
General ALLL | 41,286 | 57,929 |
Ending balance: loans individually evaluated for impairment | 21,117 | 29,987 |
Ending balance: loans collectively evaluated for impairment | 7,205,524 | 6,594,430 |
Loans And Leases Receivable Covered And Not Covered Total Net Of Unearned Income | 7,226,641 | 6,624,417 |
Commercial |  |  |
Financing Receivable, Allowance for Credit Losses |  |  |
Balance at beginning of period | 239,115 | 215,665 |
Provision (reversal) for loan losses | (25,944) | 109,165 |
Charge-offs | (94,181) | (107,272) |
Recoveries | 28,062 | 21,557 |
Balance at end of period | 147,052 | 239,115 | 215,665
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Specific ALLL | 20,533 | 52,190 |
General ALLL | 126,519 | 186,925 |
Ending balance: loans individually evaluated for impairment | 399,549 | 398,518 |
Ending balance: loans collectively evaluated for impairment | 11,913,202 | 11,644,501 |
Non-covered Loans held-in-portfolio | 12,312,751 | 12,043,019 |
Loans And Leases Receivable Covered And Not Covered Total Net Of Unearned Income | 12,312,751 | 12,043,019 |
Commercial | PUERTO RICO |  |  |
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Non-covered Loans held-in-portfolio | 7,261,130 | 7,372,643 |
Commercial | PUERTO RICO | Non-covered loans |  |  |
Financing Receivable, Allowance for Credit Losses |  |  |
Balance at beginning of period | 207,214 | 171,531 |
Provision (reversal) for loan losses | (41,440) | 101,614 |
Charge-offs | (53,852) | (82,352) |
Recoveries | 19,141 | 16,421 |
Allowance Transferred From Covered Loans |  | 0 |
Balance at end of period | 131,063 | 207,214 | 171,531
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Specific ALLL | 20,533 | 52,190 |
General ALLL | 110,530 | 155,024 |
Ending balance: loans individually evaluated for impairment | 397,452 | 398,518 |
Ending balance: loans collectively evaluated for impairment | 6,863,678 | 6,974,125 |
Loans And Leases Receivable Covered And Not Covered Total Net Of Unearned Income | 7,261,130 | 7,372,643 |
Commercial | PUERTO RICO | Covered loans |  |  |
Financing Receivable, Allowance for Credit Losses |  |  |
Balance at beginning of period | 0 | 0 |
Provision (reversal) for loan losses |  | 0 |
Charge-offs |  | 0 |
Recoveries |  | 0 |
Allowance Transferred To Non Covered Loans |  | 0 |
Balance at end of period |  | 0 | 0
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Specific ALLL |  | 0 |
General ALLL |  | 0 |
Ending balance: loans individually evaluated for impairment |  | 0 |
Ending balance: loans collectively evaluated for impairment |  | 0 |
Loans And Leases Receivable Covered And Not Covered Total Net Of Unearned Income |  | 0 |
Commercial | UNITED STATES |  |  |
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Non-covered Loans held-in-portfolio | 5,051,621 | 4,670,376 |
Commercial | UNITED STATES | Non-covered loans |  |  |
Financing Receivable, Allowance for Credit Losses |  |  |
Balance at beginning of period | 31,901 | 44,134 |
Provision (reversal) for loan losses | 15,496 | 7,551 |
Charge-offs | (40,329) | (24,920) |
Recoveries | 8,921 | 5,136 |
Balance at end of period | 15,989 | 31,901 | 44,134
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Specific ALLL | 0 | 0 |
General ALLL | 15,989 | 31,901 |
Ending balance: loans individually evaluated for impairment | 2,097 | 0 |
Ending balance: loans collectively evaluated for impairment | 5,049,524 | 4,670,376 |
Loans And Leases Receivable Covered And Not Covered Total Net Of Unearned Income | 5,051,621 | 4,670,376 |
Construction |  |  |
Financing Receivable, Allowance for Credit Losses |  |  |
Balance at beginning of period | 7,424 | 8,362 |
Provision (reversal) for loan losses | (3,544) | 3,514 |
Charge-offs | (2,324) | (5,815) |
Recoveries | 3,222 | 1,363 |
Balance at end of period | 4,778 | 7,424 | 8,362
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Specific ALLL | 6 | 56 |
General ALLL | 4,772 | 7,368 |
Ending balance: loans individually evaluated for impairment | 119 | 13,848 |
Ending balance: loans collectively evaluated for impairment | 830,973 | 765,601 |
Non-covered Loans held-in-portfolio | 831,092 | 779,449 |
Loans And Leases Receivable Covered And Not Covered Total Net Of Unearned Income | 831,092 | 779,449 |
Construction | PUERTO RICO |  |  |
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Non-covered Loans held-in-portfolio | 137,470 | 85,955 |
Construction | PUERTO RICO | Non-covered loans |  |  |
Financing Receivable, Allowance for Credit Losses |  |  |
Balance at beginning of period | 886 | 1,286 |
Provision (reversal) for loan losses | (3,417) | (1,754) |
Charge-offs | (109) | (9) |
Recoveries | 3,214 | 1,363 |
Allowance Transferred From Covered Loans |  | 0 |
Balance at end of period | 574 | 886 | 1,286
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Specific ALLL | 6 | 56 |
General ALLL | 568 | 830 |
Ending balance: loans individually evaluated for impairment | 119 | 1,788 |
Ending balance: loans collectively evaluated for impairment | 137,351 | 84,167 |
Loans And Leases Receivable Covered And Not Covered Total Net Of Unearned Income | 137,470 | 85,955 |
Construction | PUERTO RICO | Covered loans |  |  |
Financing Receivable, Allowance for Credit Losses |  |  |
Balance at beginning of period | 0 | 0 |
Provision (reversal) for loan losses |  | 0 |
Charge-offs |  | 0 |
Recoveries |  | 0 |
Allowance Transferred To Non Covered Loans |  | 0 |
Balance at end of period |  | 0 | 0
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Specific ALLL |  | 0 |
General ALLL |  | 0 |
Ending balance: loans individually evaluated for impairment |  | 0 |
Ending balance: loans collectively evaluated for impairment |  | 0 |
Loans And Leases Receivable Covered And Not Covered Total Net Of Unearned Income |  | 0 |
Construction | UNITED STATES |  |  |
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Non-covered Loans held-in-portfolio | 693,622 | 693,494 |
Construction | UNITED STATES | Non-covered loans |  |  |
Financing Receivable, Allowance for Credit Losses |  |  |
Balance at beginning of period | 6,538 | 7,076 |
Provision (reversal) for loan losses | (127) | 5,268 |
Charge-offs | (2,215) | (5,806) |
Recoveries | 8 | 0 |
Balance at end of period | 4,204 | 6,538 | 7,076
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Specific ALLL | 0 | 0 |
General ALLL | 4,204 | 6,538 |
Ending balance: loans individually evaluated for impairment | 0 | 12,060 |
Ending balance: loans collectively evaluated for impairment | 693,622 | 681,434 |
Loans And Leases Receivable Covered And Not Covered Total Net Of Unearned Income | 693,622 | 693,494 |
Mortgages |  |  |
Financing Receivable, Allowance for Credit Losses |  |  |
Balance at beginning of period | 147,412 | 196,143 |
Provision (reversal) for loan losses | 15,486 | 17,084 |
Charge-offs | (48,182) | (71,071) |
Recoveries | 6,392 | 5,256 |
Balance at end of period | 121,108 | 147,412 | 196,143
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Specific ALLL | 42,804 | 41,211 |
General ALLL | 78,304 | 106,201 |
Ending balance: loans individually evaluated for impairment | 531,855 | 518,888 |
Ending balance: loans collectively evaluated for impairment | 6,651,677 | 6,716,370 |
Non-covered Loans held-in-portfolio | 7,183,532 | 7,235,258 |
Loans And Leases Receivable Covered And Not Covered Total Net Of Unearned Income | 7,183,532 | 7,235,258 |
Mortgages | PUERTO RICO |  |  |
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Non-covered Loans held-in-portfolio | 6,166,748 | 6,433,323 |
Mortgages | PUERTO RICO | Non-covered loans |  |  |
Financing Receivable, Allowance for Credit Losses |  |  |
Balance at beginning of period | 142,978 | 159,081 |
Provision (reversal) for loan losses | 14,658 | 15,297 |
Charge-offs | (47,577) | (69,393) |
Recoveries | 6,222 | 4,571 |
Allowance Transferred From Covered Loans |  | 33,422 |
Balance at end of period | 116,281 | 142,978 | 159,081
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Specific ALLL | 40,596 | 38,760 |
General ALLL | 75,685 | 104,218 |
Ending balance: loans individually evaluated for impairment | 522,469 | 509,468 |
Ending balance: loans collectively evaluated for impairment | 5,644,279 | 5,923,855 |
Loans And Leases Receivable Covered And Not Covered Total Net Of Unearned Income | 6,166,748 | 6,433,323 |
Mortgages | PUERTO RICO | Covered loans |  |  |
Financing Receivable, Allowance for Credit Losses |  |  |
Balance at beginning of period | 0 | 32,521 |
Provision (reversal) for loan losses |  | 2,265 |
Charge-offs |  | (1,446) |
Recoveries |  | 82 |
Allowance Transferred To Non Covered Loans |  | (33,422) |
Balance at end of period |  | 0 | 32,521
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Specific ALLL |  | 0 |
General ALLL |  | 0 |
Ending balance: loans individually evaluated for impairment |  | 0 |
Ending balance: loans collectively evaluated for impairment |  | 0 |
Loans And Leases Receivable Covered And Not Covered Total Net Of Unearned Income |  | 0 |
Mortgages | UNITED STATES |  |  |
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Non-covered Loans held-in-portfolio | 1,016,784 | 801,935 |
Mortgages | UNITED STATES | Non-covered loans |  |  |
Financing Receivable, Allowance for Credit Losses |  |  |
Balance at beginning of period | 4,434 | 4,541 |
Provision (reversal) for loan losses | 828 | (478) |
Charge-offs | (605) | (232) |
Recoveries | 170 | 603 |
Balance at end of period | 4,827 | 4,434 | 4,541
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Specific ALLL | 2,208 | 2,451 |
General ALLL | 2,619 | 1,983 |
Ending balance: loans individually evaluated for impairment | 9,386 | 9,420 |
Ending balance: loans collectively evaluated for impairment | 1,007,398 | 792,515 |
Loans And Leases Receivable Covered And Not Covered Total Net Of Unearned Income | 1,016,784 | 801,935 |
Legacy |  |  |
Financing Receivable, Allowance for Credit Losses |  |  |
Balance at beginning of period | 969 | 798 |
Provision (reversal) for loan losses | (1,738) | (1,861) |
Charge-offs | 105 | 114 |
Recoveries | 1,294 | 1,918 |
Balance at end of period | 630 | 969 | 798
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Specific ALLL | 0 | 0 |
General ALLL | 630 | 969 |
Ending balance: loans individually evaluated for impairment | 0 | 0 |
Ending balance: loans collectively evaluated for impairment | 22,105 | 25,949 |
Non-covered Loans held-in-portfolio | 22,105 | 25,949 |
Loans And Leases Receivable Covered And Not Covered Total Net Of Unearned Income | 22,105 | 25,949 |
Legacy | UNITED STATES |  |  |
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Non-covered Loans held-in-portfolio | 22,105 | 25,949 |
Legacy | UNITED STATES | Non-covered loans |  |  |
Financing Receivable, Allowance for Credit Losses |  |  |
Balance at beginning of period | 969 | 798 |
Provision (reversal) for loan losses | (1,738) | (1,861) |
Charge-offs | 105 | 114 |
Recoveries | 1,294 | 1,918 |
Balance at end of period | 630 | 969 | 798
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Specific ALLL | 0 | 0 |
General ALLL | 630 | 969 |
Ending balance: loans individually evaluated for impairment | 0 | 0 |
Ending balance: loans collectively evaluated for impairment | 22,105 | 25,949 |
Loans And Leases Receivable Covered And Not Covered Total Net Of Unearned Income | 22,105 | 25,949 |
Leasing |  |  |
Financing Receivable, Allowance for Credit Losses |  |  |
Balance at beginning of period | 11,486 | 11,991 |
Provision (reversal) for loan losses | 8,619 | 5,525 |
Charge-offs | (11,834) | (8,297) |
Recoveries | 2,497 | 2,267 |
Balance at end of period | 10,768 | 11,486 | 11,991
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Specific ALLL | 61 | 320 |
General ALLL | 10,707 | 11,166 |
Ending balance: loans individually evaluated for impairment | 507 | 1,099 |
Ending balance: loans collectively evaluated for impairment | 1,059,000 | 933,674 |
Non-covered Loans held-in-portfolio | 1,059,507 | 934,773 |
Loans And Leases Receivable Covered And Not Covered Total Net Of Unearned Income | 1,059,507 | 934,773 |
Leasing | PUERTO RICO |  |  |
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Non-covered Loans held-in-portfolio | 1,059,507 | 934,773 |
Leasing | PUERTO RICO | Non-covered loans |  |  |
Financing Receivable, Allowance for Credit Losses |  |  |
Balance at beginning of period | 11,486 | 11,991 |
Provision (reversal) for loan losses | 8,619 | 5,525 |
Charge-offs | (11,834) | (8,297) |
Recoveries | 2,497 | 2,267 |
Allowance Transferred From Covered Loans |  | 0 |
Balance at end of period | 10,768 | 11,486 | 11,991
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Specific ALLL | 61 | 320 |
General ALLL | 10,707 | 11,166 |
Ending balance: loans individually evaluated for impairment | 507 | 1,099 |
Ending balance: loans collectively evaluated for impairment | 1,059,000 | 933,674 |
Loans And Leases Receivable Covered And Not Covered Total Net Of Unearned Income | 1,059,507 | 934,773 |
Leasing | PUERTO RICO | Covered loans |  |  |
Financing Receivable, Allowance for Credit Losses |  |  |
Balance at beginning of period | 0 | 0 |
Provision (reversal) for loan losses |  | 0 |
Charge-offs |  | 0 |
Recoveries |  | 0 |
Allowance Transferred To Non Covered Loans |  | 0 |
Balance at end of period |  | 0 | 0
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Specific ALLL |  | 0 |
General ALLL |  | 0 |
Ending balance: loans individually evaluated for impairment |  | 0 |
Ending balance: loans collectively evaluated for impairment |  | 0 |
Loans And Leases Receivable Covered And Not Covered Total Net Of Unearned Income |  | 0 |
Consumer |  |  |
Financing Receivable, Allowance for Credit Losses |  |  |
Balance at beginning of period | 162,942 | 190,467 |
Provision (reversal) for loan losses | 172,900 | 94,645 |
Charge-offs | (189,263) | (160,281) |
Recoveries | 46,793 | 38,111 |
Balance at end of period | 193,372 | 162,942 | 190,467
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Specific ALLL | 21,822 | 25,893 |
General ALLL | 171,550 | 137,049 |
Ending balance: loans individually evaluated for impairment | 100,791 | 112,742 |
Ending balance: loans collectively evaluated for impairment | 5,897,095 | 5,376,699 |
Non-covered Loans held-in-portfolio | 5,997,886 | 5,489,441 |
Loans And Leases Receivable Covered And Not Covered Total Net Of Unearned Income | 5,997,886 | 5,489,441 |
Consumer | PUERTO RICO |  |  |
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Non-covered Loans held-in-portfolio | 5,555,377 | 5,056,778 |
Consumer | PUERTO RICO | Non-covered loans |  |  |
Financing Receivable, Allowance for Credit Losses |  |  |
Balance at beginning of period | 144,594 | 174,215 |
Provision (reversal) for loan losses | 157,331 | 75,779 |
Charge-offs | (167,983) | (138,161) |
Recoveries | 40,023 | 32,573 |
Allowance Transferred From Covered Loans |  | 188 |
Balance at end of period | 173,965 | 144,594 | 174,215
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Specific ALLL | 20,259 | 24,083 |
General ALLL | 153,706 | 120,511 |
Ending balance: loans individually evaluated for impairment | 91,157 | 104,235 |
Ending balance: loans collectively evaluated for impairment | 5,464,220 | 4,952,543 |
Loans And Leases Receivable Covered And Not Covered Total Net Of Unearned Income | 5,555,377 | 5,056,778 |
Consumer | PUERTO RICO | Covered loans |  |  |
Financing Receivable, Allowance for Credit Losses |  |  |
Balance at beginning of period | 0 | 723 |
Provision (reversal) for loan losses |  | (535) |
Charge-offs |  | (2) |
Recoveries |  | 2 |
Allowance Transferred To Non Covered Loans |  | (188) |
Balance at end of period |  | 0 | 723
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Specific ALLL |  | 0 |
General ALLL |  | 0 |
Ending balance: loans individually evaluated for impairment |  | 0 |
Ending balance: loans collectively evaluated for impairment |  | 0 |
Loans And Leases Receivable Covered And Not Covered Total Net Of Unearned Income |  | 0 |
Consumer | UNITED STATES |  |  |
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Non-covered Loans held-in-portfolio | 442,509 | 432,663 |
Consumer | UNITED STATES | Non-covered loans |  |  |
Financing Receivable, Allowance for Credit Losses |  |  |
Balance at beginning of period | 18,348 | 15,529 |
Provision (reversal) for loan losses | 15,569 | 19,401 |
Charge-offs | (21,280) | (22,118) |
Recoveries | 6,770 | 5,536 |
Balance at end of period | 19,407 | 18,348 | $ 15,529
Financing Receivable Allowance For Credit Loss Additional Information Abstract |  |  |
Specific ALLL | 1,563 | 1,810 |
General ALLL | 17,844 | 16,538 |
Ending balance: loans individually evaluated for impairment | 9,634 | 8,507 |
Ending balance: loans collectively evaluated for impairment | 432,875 | 424,156 |
Loans And Leases Receivable Covered And Not Covered Total Net Of Unearned Income | $ 442,509 | $ 432,663 |

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