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Goodwill and other intangible assets - Additional Information (Details) - USD ($) | 12 Months Ended |  |
--- | --- | --- | ---
Dec. 31, 2019 | Dec. 31, 2018 | Dec. 31, 2017 | Jul. 31, 2019 | Aug. 01, 2018
Goodwill and other intangible assets |  |  |  |  |
Amortization Of Intangible Assets | $ 9,370,000 | $ 9,326,000 | $ 9,378,000 |  |
Goodwill on acquisition |  | 60,242,000 |  |  |
Changes in the carrying amount of goodwill | $ 0 | 0 |  |  |
Minimum |  |  |  |  |
Goodwill and other intangible assets |  |  |  |  |
Cost of equity discount rate | 11.14% |  |  |  |
Maximum |  |  |  |  |
Goodwill and other intangible assets |  |  |  |  |
Cost of equity discount rate | 12.58% |  |  |  |
Reliable Financial Services |  |  |  |  |
Goodwill and other intangible assets |  |  |  |  |
Identifiable intangible assets |  |  |  |  | $ 488,000
Goodwill on acquisition |  | 43,800,000 |  |  |
Banco Popular de Puerto Rico |  |  |  |  |
Goodwill and other intangible assets |  |  |  |  |
Step 1 Fair Value Excess Over Carrying Amount |  |  |  | $ 1,200,000,000 |
Percentage excess of fair value of reporting unit over equity value |  |  |  | 37.00% |
Goodwill on acquisition |  | 60,242,000 |  |  |
Popular U.S. |  |  |  |  |
Goodwill and other intangible assets |  |  |  |  |
Step 1 Fair Value Excess Over Carrying Amount |  |  |  | $ 338,000,000 |
Percentage excess of fair value of reporting unit over equity value |  |  |  | 21.00% |
Goodwill on acquisition |  | 0 |  |  |
Banco Popular de Puerto Rico and Popular Bank |  |  |  |  |
Goodwill and other intangible assets |  |  |  |  |
Percentage Of Goodwill |  |  |  | 91.00% |
Trademarks | Reliable Financial Services |  |  |  |  |
Goodwill and other intangible assets |  |  |  |  |
Identifiable intangible assets |  | 500,000 |  |  |
Trademarks | E-Loan |  |  |  |  |
Goodwill and other intangible assets |  |  |  |  |
Identifiable intangible assets | $ 6,100,000 | 6,100,000 |  |  |
Customer relationship |  |  |  |  |
Goodwill and other intangible assets |  |  |  |  |
Finite-Lived Customer Relationships, Gross | 42,909,000 | $ 34,915,000 |  |  |
Identifiable intangible assets | $ 9,600,000 |  |  |  |

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