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Transfers of financial assets and servicing assets - Quantitative and qualitative information (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Commercial    
Qualitative and Quantitative Information, Transferor's Continuing Involvement [Line Items]    
Total principal amount of loans, net of unearned $ 12,312,751 $ 12,043,019
Principal amount 60 days or more past due 200,568 290,759
Net credit losses (recoveries) 66,119 85,715
Construction    
Qualitative and Quantitative Information, Transferor's Continuing Involvement [Line Items]    
Total principal amount of loans, net of unearned 831,092 779,449
Principal amount 60 days or more past due 145 13,848
Net credit losses (recoveries) (898) 4,452
Legacy    
Qualitative and Quantitative Information, Transferor's Continuing Involvement [Line Items]    
Total principal amount of loans, net of unearned 22,105 25,949
Principal amount 60 days or more past due 2,007 3,072
Net credit losses (recoveries) (1,399) (2,032)
Leasing    
Qualitative and Quantitative Information, Transferor's Continuing Involvement [Line Items]    
Total principal amount of loans, net of unearned 1,059,507 934,773
Principal amount 60 days or more past due 6,710 5,140
Net credit losses (recoveries) 9,337 6,030
Mortgages    
Qualitative and Quantitative Information, Transferor's Continuing Involvement [Line Items]    
Total principal amount of loans, net of unearned 8,404,911 8,620,667
Principal amount 60 days or more past due 1,071,537 1,315,384
Net credit losses (recoveries) 40,644 66,209
Consumer    
Qualitative and Quantitative Information, Transferor's Continuing Involvement [Line Items]    
Total principal amount of loans, net of unearned 5,997,886 5,489,441
Principal amount 60 days or more past due 140,928 117,775
Net credit losses (recoveries) 142,470 122,170
Loans Securitized Sold    
Qualitative and Quantitative Information, Transferor's Continuing Involvement [Line Items]    
Total principal amount of loans, net of unearned 1,162,176 1,333,987
Principal amount 60 days or more past due 72,574 129,443
Net credit losses (recoveries) (1,146) 394
Loans Held-for-Sale    
Qualitative and Quantitative Information, Transferor's Continuing Involvement [Line Items]    
Total principal amount of loans, net of unearned 59,203 51,422
Principal amount 60 days or more past due 0 0
Net credit losses (recoveries) 0 0
Loans Held In Portfolio    
Qualitative and Quantitative Information, Transferor's Continuing Involvement [Line Items]    
Total principal amount of loans, net of unearned 27,406,873 26,507,889
Principal amount 60 days or more past due 1,349,321 1,616,535
Net credit losses (recoveries) $ 257,419 $ 282,150