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Revenue from contracts with customers - Revenue streams (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Service charges on deposit accounts
Revenue From Contract With Customer Excluding Assessed Tax	$ 160,933	$ 150,677	$ 153,709
BPPR
Revenue From Contract With Customer Excluding Assessed Tax	366,599	333,007	312,527
BPPR | Service charges on deposit accounts
Revenue From Contract With Customer Excluding Assessed Tax	146,384	137,062	140,342
BPPR | Debit card fees
Revenue From Contract With Customer Excluding Assessed Tax	46,066	45,139	41,851
BPPR | Insurance fees, excluding reinsurance
Revenue From Contract With Customer Excluding Assessed Tax	42,995	33,951	31,030
BPPR | Credit card fees excluding late fees and membership fees
Revenue From Contract With Customer Excluding Assessed Tax	86,884	74,609	56,938
BPPR | Sale and administration of investment products
Revenue From Contract With Customer Excluding Assessed Tax	23,072	21,895	21,958
BPPR | Trust fees
Revenue From Contract With Customer Excluding Assessed Tax	21,198	20,351	20,408
Popular U.S.
Revenue From Contract With Customer Excluding Assessed Tax	20,294	19,238	18,187
Popular U.S. | Service charges on deposit accounts
Revenue From Contract With Customer Excluding Assessed Tax	14,549	13,615	13,367
Popular U.S. | Debit card fees
Revenue From Contract With Customer Excluding Assessed Tax	1,076	1,035	870
Popular U.S. | Insurance fees, excluding reinsurance
Revenue From Contract With Customer Excluding Assessed Tax	3,803	3,667	3,060
Popular U.S. | Credit card fees excluding late fees and membership fees
Revenue From Contract With Customer Excluding Assessed Tax	866	921	890
Popular U.S. | Sale and administration of investment products
Revenue From Contract With Customer Excluding Assessed Tax	0	0	0
Popular U.S. | Trust fees
Revenue From Contract With Customer Excluding Assessed Tax	$ 0	$ 0	$ 0

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- Definition

Amount, excluding tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value added and excise.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-SubTopic 10
-Section 50
-Paragraph 4
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=118956577&loc=SL49130543-203045

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-SubTopic 10
-Section 50
-Paragraph 5
-URI http://asc.fasb.org/extlink&oid=118956577&loc=SL49130545-203045

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