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Segment reporting - Results of Operations (Details) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Segment Reporting Information      
Net Interest income (expense) $ 1,891,694 $ 1,734,877 $ 1,501,964
Provision (reversal) for loan losses 165,779 228,072 325,424
Non interest Income 569,883 652,494 419,167
Amortization of intangibles 9,370 9,326 9,378
Depreciation expense 58,067 53,300 48,364
Loss on early extinguishment of debt 0 12,522 0
Other operating expenses 1,410,045 1,346,414 1,199,454
Income tax expense 147,181 119,579 230,830
Net income (loss) from continuing operations 671,135 618,158 107,681
Segment assets 52,115,324 47,604,577 44,277,337
Reportable Segment      
Segment Reporting Information      
Net Interest income (expense) 1,929,369 1,786,752 1,560,573
Provision (reversal) for loan losses 165,523 228,323 330,976
Non interest Income 529,338 612,366 384,022
Amortization of intangibles 9,274 9,285 9,378
Depreciation expense 57,321 52,557 47,715
Loss on early extinguishment of debt   0  
Other operating expenses 1,413,130 1,254,620 1,127,415
Income tax expense 148,309 146,489 264,397
Net income (loss) from continuing operations 665,150 707,844 164,714
Segment assets 51,794,604 47,304,409 43,994,932
Intersegment Elimination      
Segment Reporting Information      
Net Interest income (expense) (51) (2) (217)
Provision (reversal) for loan losses 0 0 0
Non interest Income (561) (560) (572)
Amortization of intangibles 0 0 0
Depreciation expense 0 0 0
Other operating expenses (547) (546) (551)
Income tax expense 0 0 (93)
Net income (loss) from continuing operations (65) (16) (145)
Segment assets (18,576) (114,923) (16,992)
Corporate      
Segment Reporting Information      
Net Interest income (expense) (37,675) (51,875) (58,609)
Provision (reversal) for loan losses 256 (251) 403
Non interest Income 43,901 42,914 37,949
Amortization of intangibles 96 41 0
Depreciation expense 746 743 649
Loss on early extinguishment of debt   12,522  
Other operating expenses 55 94,640 74,731
Income tax expense (1,041) (26,947) (35,835)
Net income (loss) from continuing operations 6,114 (89,709) (60,608)
Segment assets 5,228,276 5,099,491 5,046,153
Eliminations      
Segment Reporting Information      
Net Interest income (expense) 0 0 0
Provision (reversal) for loan losses 0 0 (5,955)
Non interest Income (3,356) (2,786) (2,804)
Amortization of intangibles 0 0 0
Depreciation expense 0 0 0
Loss on early extinguishment of debt   0  
Other operating expenses (3,140) (2,846) (2,692)
Income tax expense (87) 37 2,268
Net income (loss) from continuing operations (129) 23 3,575
Segment assets (4,907,556) (4,799,323) (4,763,748)
Banco Popular de Puerto Rico | Reportable Segment      
Segment Reporting Information      
Net Interest income (expense) 1,633,950 1,482,178 1,279,844
Provision (reversal) for loan losses 135,495 198,442 253,032
Non interest Income 506,739 592,938 364,164
Amortization of intangibles 8,610 8,620 8,713
Depreciation expense 49,058 43,504 39,162
Other operating expenses 1,208,458 1,073,012 957,924
Income tax expense 129,145 121,195 72,741
Net income (loss) from continuing operations 609,923 630,343 312,436
Segment assets 41,756,864 38,037,696 34,843,668
Banco Popular de Puerto Rico | Reportable Segment | Commercial Banking      
Segment Reporting Information      
Net Interest income (expense) 619,926 584,293 518,404
Provision (reversal) for loan losses (46,099) 105,604 8,911
Non interest Income 99,758 84,762 79,630
Amortization of intangibles 195 208 211
Depreciation expense 20,024 17,668 17,338
Other operating expenses 309,762 276,158 239,369
Income tax expense 104,636 76,255 93,378
Net income (loss) from continuing operations 331,166 193,162 238,827
Segment assets 34,340,842 27,712,852 21,735,909
Banco Popular de Puerto Rico | Reportable Segment | Consumer and Retail Banking      
Segment Reporting Information      
Net Interest income (expense) 1,009,196 892,735 753,922
Provision (reversal) for loan losses 181,594 92,838 244,121
Non interest Income 303,268 311,775 194,741
Amortization of intangibles 4,294 4,275 4,274
Depreciation expense 28,411 25,222 21,120
Other operating expenses 835,582 718,990 656,998
Income tax expense 11,999 100,925 (31,404)
Net income (loss) from continuing operations 250,584 262,260 53,554
Segment assets 23,976,004 22,712,950 20,180,173
Banco Popular de Puerto Rico | Reportable Segment | Other Financial Services      
Segment Reporting Information      
Net Interest income (expense) 4,828 5,201 7,499
Provision (reversal) for loan losses 0 0 0
Non interest Income 106,218 95,199 90,222
Amortization of intangibles 4,121 4,137 4,228
Depreciation expense 623 614 704
Other operating expenses 65,631 71,344 62,030
Income tax expense 12,510 7,903 10,767
Net income (loss) from continuing operations 28,161 16,402 19,992
Segment assets 380,557 376,992 520,717
Banco Popular de Puerto Rico | Reportable Segment | Eliminations      
Segment Reporting Information      
Net Interest income (expense) 0 (51) 19
Provision (reversal) for loan losses 0 0 0
Non interest Income (2,505) 101,202 (429)
Amortization of intangibles 0 0 0
Depreciation expense 0 0 0
Other operating expenses (2,517) 6,520 (473)
Income tax expense 0 (63,888) 0
Net income (loss) from continuing operations 12 158,519 63
Segment assets (16,940,539) (12,765,098) (7,593,131)
PB | Reportable Segment      
Segment Reporting Information      
Net Interest income (expense) 295,470 304,576 280,946
Provision (reversal) for loan losses 30,028 29,881 77,944
Non interest Income 23,160 19,988 20,430
Amortization of intangibles 664 665 665
Depreciation expense 8,263 9,053 8,553
Other operating expenses 205,219 182,154 170,042
Income tax expense 19,164 25,294 191,749
Net income (loss) from continuing operations 55,292 77,517 (147,577)
Segment assets $ 10,056,316 $ 9,381,636 $ 9,168,256