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Allowance for credit losses - Average recorded investment and interest income recognized on impaired loans (Details)
$ in Thousands
3 Months Ended
Mar. 31, 2019
USD ($)
Financing Receivable, Impaired  
Average Recorded Investment $ 1,039,569
Interest Income Recognized 8,062
Construction  
Financing Receivable, Impaired  
Average Recorded Investment 13,848
Interest Income Recognized 0
Mortgages  
Financing Receivable, Impaired  
Average Recorded Investment 521,846
Interest Income Recognized 4,066
Commercial | Commercial multi-family  
Financing Receivable, Impaired  
Average Recorded Investment 928
Interest Income Recognized 12
Commercial | CRE non-owner occupied  
Financing Receivable, Impaired  
Average Recorded Investment 178,725
Interest Income Recognized 1,712
Commercial | CRE owner occupied  
Financing Receivable, Impaired  
Average Recorded Investment 140,692
Interest Income Recognized 1,458
Commercial | Commercial and Industrial  
Financing Receivable, Impaired  
Average Recorded Investment 70,662
Interest Income Recognized 745
Leasing  
Financing Receivable, Impaired  
Average Recorded Investment 1,059
Interest Income Recognized 0
Consumer | Credit cards  
Financing Receivable, Impaired  
Average Recorded Investment 28,354
Interest Income Recognized 0
Consumer | Home equity lines of credit  
Financing Receivable, Impaired  
Average Recorded Investment 7,962
Interest Income Recognized 0
Consumer | Personal loans  
Financing Receivable, Impaired  
Average Recorded Investment 73,084
Interest Income Recognized 69
Consumer | Auto Loan  
Financing Receivable, Impaired  
Average Recorded Investment 1,162
Interest Income Recognized 0
Consumer | Other  
Financing Receivable, Impaired  
Average Recorded Investment 1,247
Interest Income Recognized 0
Puerto Rico  
Financing Receivable, Impaired  
Average Recorded Investment 1,008,486
Interest Income Recognized 8,022
Puerto Rico | Construction  
Financing Receivable, Impaired  
Average Recorded Investment 1,788
Interest Income Recognized 0
Puerto Rico | Mortgages  
Financing Receivable, Impaired  
Average Recorded Investment 512,417
Interest Income Recognized 4,026
Puerto Rico | Commercial | Commercial multi-family  
Financing Receivable, Impaired  
Average Recorded Investment 928
Interest Income Recognized 12
Puerto Rico | Commercial | CRE non-owner occupied  
Financing Receivable, Impaired  
Average Recorded Investment 178,725
Interest Income Recognized 1,712
Puerto Rico | Commercial | CRE owner occupied  
Financing Receivable, Impaired  
Average Recorded Investment 139,846
Interest Income Recognized 1,458
Puerto Rico | Commercial | Commercial and Industrial  
Financing Receivable, Impaired  
Average Recorded Investment 70,662
Interest Income Recognized 745
Puerto Rico | Leasing  
Financing Receivable, Impaired  
Average Recorded Investment 1,059
Interest Income Recognized 0
Puerto Rico | Consumer | Credit cards  
Financing Receivable, Impaired  
Average Recorded Investment 28,354
Interest Income Recognized 0
Puerto Rico | Consumer | Home equity lines of credit  
Financing Receivable, Impaired  
Average Recorded Investment 0
Interest Income Recognized 0
Puerto Rico | Consumer | Personal loans  
Financing Receivable, Impaired  
Average Recorded Investment 72,298
Interest Income Recognized 69
Puerto Rico | Consumer | Auto Loan  
Financing Receivable, Impaired  
Average Recorded Investment 1,162
Interest Income Recognized 0
Puerto Rico | Consumer | Other  
Financing Receivable, Impaired  
Average Recorded Investment 1,247
Interest Income Recognized 0
Popular U.S.  
Financing Receivable, Impaired  
Average Recorded Investment 31,083
Interest Income Recognized 40
Popular U.S. | Construction  
Financing Receivable, Impaired  
Average Recorded Investment 12,060
Interest Income Recognized 0
Popular U.S. | Mortgages  
Financing Receivable, Impaired  
Average Recorded Investment 9,429
Interest Income Recognized 40
Popular U.S. | Commercial | Commercial multi-family  
Financing Receivable, Impaired  
Average Recorded Investment 0
Interest Income Recognized 0
Popular U.S. | Commercial | CRE non-owner occupied  
Financing Receivable, Impaired  
Average Recorded Investment 0
Interest Income Recognized 0
Popular U.S. | Commercial | CRE owner occupied  
Financing Receivable, Impaired  
Average Recorded Investment 846
Interest Income Recognized 0
Popular U.S. | Commercial | Commercial and Industrial  
Financing Receivable, Impaired  
Average Recorded Investment 0
Interest Income Recognized 0
Popular U.S. | Leasing  
Financing Receivable, Impaired  
Average Recorded Investment 0
Interest Income Recognized 0
Popular U.S. | Consumer | Credit cards  
Financing Receivable, Impaired  
Average Recorded Investment 0
Interest Income Recognized 0
Popular U.S. | Consumer | Home equity lines of credit  
Financing Receivable, Impaired  
Average Recorded Investment 7,962
Interest Income Recognized 0
Popular U.S. | Consumer | Personal loans  
Financing Receivable, Impaired  
Average Recorded Investment 786
Interest Income Recognized 0
Popular U.S. | Consumer | Auto Loan  
Financing Receivable, Impaired  
Average Recorded Investment 0
Interest Income Recognized 0
Popular U.S. | Consumer | Other  
Financing Receivable, Impaired  
Average Recorded Investment 0
Interest Income Recognized $ 0