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Stock-based compensation - Additional Information (Details) - USD ($) | 3 Months Ended | 9 Months Ended | 12 Months Ended
--- | --- | --- | ---
Sep. 30, 2020 | Sep. 30, 2019 | Sep. 30, 2020 | Sep. 30, 2019 | Dec. 31, 2019
Executive Officers |  |  |  |  |
Stock-based compensation |  |  |  |  |
Total unrecognized compensation cost related to non-vested restricted stock awards and performance shares to members of management | $ 10,900,000 |  | $ 10,900,000 |  |
Total unrecognized compensation cost related to non-vested restricted stock awards and performance shares to members of management, period of recognition (in years) |  |  | 2 years 3 months 18 days |  |
Fair value of stocks vested at grant date |  |  | $ 9,500,000 |  |
Fair Market Value of stock vested at vesting date |  |  | 10,900,000 |  |
Windfall Net Of Shortfall |  |  | $ 500,000 |  |
Restricted Stock Award | Executive Officers |  |  |  |  |
Stock-based compensation |  |  |  |  |
Stock granted | 266 | 619 | 213,511 | 152,773 |
Restricted Stock Expense | $ 1,000,000.0 | $ 1,000,000.0 | $ 6,700,000 | $ 6,800,000 |
Incentive award, tax benefit | $ 200,000 | $ 200,000 | $ 1,100,000 | $ 1,100,000 |
Restricted Stock Award | Directors |  |  |  |  |
Stock-based compensation |  |  |  |  |
Stock granted | 0 | 0 | 0 | 1,052 | 1,052
Restricted Stock Expense | $ 0 | $ 0 | $ 0 | $ 52,000 |
Incentive award, tax benefit |  |  |  | $ 6,000 |
Restricted Stock Units (RSUs) |  |  |  |  |
Stock-based compensation |  |  |  |  |
Stock-Based Compensation, vesting rights |  |  | Unless otherwise stated in an agreement, the compensation cost associated with the shares of restricted stock is determined based on a two-prong vesting schedule. The first part is vested ratably over five years commencing at the date of grant (“the graduated vesting portion”) and the second part is vested at termination of employment after attainment of 55 years of age and 10 years of service (“the retirement vesting portion”). The graduated vesting portion is accelerated at termination of employment after attaining 55 years of age and 10 years of service. The vesting schedule for restricted shares granted on or after 2014 was modified as follows, the graduated vesting portion is vested ratably over four years commencing at the date of the grant and the retirement vesting portion is vested at termination of employment after attainment of the earlier of 55 years of age and 10 years of service or 60 years of age and 5 years of service. The graduated vesting portion is accelerated at termination of employment after attaining the earlier of 55 years of age and 10 years of service or 60 years of age and 5 years of service. |  |
Restricted Stock Units (RSUs) | TARP Interim Final Rule |  |  |  |  |
Stock-based compensation |  |  |  |  |
Stock-Based Compensation, vesting rights |  |  | The restricted stock granted under the Incentive Plan to employees becomes vested based on the employees’ continued service with Popular. Unless otherwise stated in an agreement, the compensation cost associated with the shares of restricted stock is determined based on a two-prong vesting schedule. The first part is vested ratably over five years commencing at the date of grant (“the graduated vesting portion”) and the second part is vested at termination of employment after attainment of 55 years of age and 10 years of service (“the retirement vesting portion”). The graduated vesting portion is accelerated at termination of employment after attaining 55 years of age and 10 years of service. The vesting schedule for restricted shares granted on or after 2014 was modified as follows, the graduated vesting portion is vested ratably over four years commencing at the date of the grant and the retirement vesting portion is vested at termination of employment after attainment of the earlier of 55 years of age and 10 years of service or 60 years of age and 5 years of service. The graduated vesting portion is accelerated at termination of employment after attaining the earlier of 55 years of age and 10 years of service or 60 years of age and 5 years of service. |  |
Restricted Stock Units (RSUs) | Directors |  |  |  |  |
Stock-based compensation |  |  |  |  |
Stock granted | 783 | 1,989 | 43,084 | 27,449 | 27,449
Restricted Stock Expense | $ 28,000 | $ 100,000 | $ 1,500,000 | $ 1,500,000 |
Incentive award, tax benefit | $ 5,000 |  | 300,000 | $ 200,000 |
Fair Market Value of stock vested at vesting date |  |  | $ 1,500,000 |  |
Performance Based Shares | Executive Officers |  |  |  |  |
Stock-based compensation |  |  |  |  |
Stock granted | 0 | 0 | 64,815 | 65,396 |
Restricted Stock Expense | $ 300,000 | $ 400,000 | $ 3,100,000 | $ 4,300,000 |
Incentive award, tax benefit | $ 24,000 | $ 23,000 | $ 300,000 | $ 300,000 |
Stock-Based Compensation, vesting rights |  |  | The number of shares that will ultimately vest ranges from 50% to a 150% of target based on both market (TSR) and performance (EPS and ROA) conditions. The performance shares vest at the end of the three-year performance cycle. If a participant terminates employment after attaining the earlier of 55 years of age and 10 years of service or 60 years of age and 5 years of service, the performance shares shall continue outstanding and vest at the end of the performance cycle. |  |

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