0000763901--12-31 0.01 False 170000000-Large Accelerated Filer 23 0.9-0-Q3-30000000-0--11.1 0000763901 2020-01-01 2020-09-30 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember 2020-09-30 0000763901 srt:NonGuarantorSubsidiariesMember 2019-12-31 0000763901 bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember 2020-09-30 0000763901 us-gaap:CorporateNonSegmentMember 2019-07-01 2019-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember bpop:OtherServicesMember 2020-09-30 0000763901 bpop:SCSubtopic31030Member 2020-01-01 2020-09-30 0000763901 bpop:ServicedMortgageLoansMember 2020-01-01 2020-09-30 0000763901 2019-12-31 0000763901 srt:ConsolidationEliminationsMember 2019-01-01 2019-09-30 0000763901 us-gaap:USTreasurySecuritiesMember 2020-09-30 0000763901 srt:NonGuarantorSubsidiariesMember 2020-01-01 2020-09-30 0000763901 bpop:OtherSubsidiariesMember 2020-01-01 2020-09-30 0000763901 bpop:SCSubtopic31030Member 2019-12-31 0000763901 srt:ParentCompanyMember 2019-01-01 2019-09-30 0000763901 bpop:OtherSubsidiariesMember 2019-01-01 2019-09-30 0000763901 us-gaap:ResidentialMortgageMember bpop:OriginatedMortgageServicingRightsMSRMember 2019-01-01 2019-12-31 0000763901 us-gaap:RestrictedStockUnitsRSUMember 2020-01-01 2020-09-30 0000763901 bpop:OtherSubsidiariesMember 2019-12-31 0000763901 srt:ParentCompanyMember 2019-12-31 0000763901 us-gaap:FairValueMeasurementsRecurringMember 2020-09-30 0000763901 srt:ParentCompanyMember 2020-01-01 2020-09-30 0000763901 country:US bpop:WatchMember 2019-12-31 0000763901 bpop:SecuritiesInWhollyOwnedStatutoryBusinessTrustsMember 2020-09-30 0000763901 2020-09-30 0000763901 bpop:PopularBankMember us-gaap:OperatingSegmentsMember 2020-01-01 2020-09-30 0000763901 srt:ConsolidationEliminationsMember 2020-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromPrCentralGovernmentMember 2020-09-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember 2019-12-31 0000763901 us-gaap:OperatingSegmentsMember 2020-01-01 2020-09-30 0000763901 country:PR 2020-09-30 0000763901 bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember 2019-12-31 0000763901 srt:ParentCompanyMember 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember 2020-01-01 2020-09-30 0000763901 2019-01-01 2019-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:CollateralizedMortgageObligationsMember 2020-01-01 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember 2020-09-30 0000763901 bpop:PopularSecuritiesMember bpop:AggregateArbitrationsWithClaimedDamagesMember 2020-01-01 2020-09-30 0000763901 bpop:OtherSubsidiariesMember 2020-09-30 0000763901 srt:ConsolidationEliminationsMember 2020-01-01 2020-09-30 0000763901 bpop:EVERTECIncMember 2020-01-01 2020-09-30 0000763901 us-gaap:MortgageBackedSecuritiesMember 2019-12-31 0000763901 us-gaap:FairValueInputsLevel2Member 2020-01-01 2020-09-30 0000763901 us-gaap:LongTermDebtMember 2020-09-30 0000763901 bpop:CollateralizedMortgageObligationsIssuedByUSGovernmentSponsoredEnterprisesAndUSGovernmentMember 2020-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:OtherDebtSecuritiesMember 2020-01-01 2020-09-30 0000763901 country:US 2019-12-31 0000763901 us-gaap:CollateralizedMortgageObligationsMember us-gaap:SecuredDebtMember us-gaap:MaturityUpTo30DaysMember 2019-12-31 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember us-gaap:IntersubsegmentEliminationsMember 2020-01-01 2020-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromMunicipalitiesMember us-gaap:LoansMember bpop:MoreThanTenYearsFromBalanceSheetDateMember 2020-09-30 0000763901 srt:NonGuarantorSubsidiariesMember 2019-01-01 2019-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember bpop:CommercialBankingMember 2020-01-01 2020-09-30 0000763901 us-gaap:CarryingReportedAmountFairValueDisclosureMember 2020-09-30 0000763901 us-gaap:OtherDebtSecuritiesMember 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:IndemnificationGuaranteeMember 2019-06-30 0000763901 us-gaap:CustomerRelationshipsMember 2019-12-31 0000763901 country:PR 2019-12-31 0000763901 country:US 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember us-gaap:IntersubsegmentEliminationsMember 2019-07-01 2019-09-30 0000763901 us-gaap:MortgageBackedSecuritiesMember 2020-09-30 0000763901 bpop:PrGovernmentIndirectExposureMember 2020-09-30 0000763901 us-gaap:USGovernmentSponsoredEnterprisesDebtSecuritiesMember 2019-12-31 0000763901 us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember us-gaap:AccumulatedNetGainLossFromDesignatedOrQualifyingCashFlowHedgesMember 2020-01-01 2020-09-30 0000763901 srt:ConsolidationEliminationsMember 2019-12-31 0000763901 srt:NonGuarantorSubsidiariesMember 2020-09-30 0000763901 us-gaap:USTreasurySecuritiesMember 2019-12-31 0000763901 country:US us-gaap:DoubtfulMember 2019-12-31 0000763901 bpop:LoansWithRecourseMember 2019-12-31 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:USTreasurySecuritiesMember 2020-09-30 0000763901 us-gaap:CommitmentsToExtendCreditMember bpop:CommercialAndConstructionLinesOfCreditMember 2020-09-30 0000763901 us-gaap:OperatingSegmentsMember 2019-01-01 2019-09-30 0000763901 bpop:FnmaGnmaFhlmcVieMember 2020-01-01 2020-09-30 0000763901 country:PR 2020-01-01 2020-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:FairValueInputsLevel3Member 2019-07-01 2019-09-30 0000763901 country:PR bpop:ClassifiedLoansMember 2019-12-31 0000763901 us-gaap:CorporateNonSegmentMember 2020-09-30 0000763901 us-gaap:FairValueInputsLevel2Member bpop:ServicingAssetAtFairValueAmountMember 2020-01-01 2020-09-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:FairValueInputsLevel1Member 2019-12-31 0000763901 us-gaap:MaterialReconcilingItemsMember 2019-01-01 2019-09-30 0000763901 us-gaap:CarryingReportedAmountFairValueDisclosureMember 2019-12-31 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:OtherDebtSecuritiesMember 2019-12-31 0000763901 country:PR us-gaap:SpecialMentionMember 2019-12-31 0000763901 bpop:OtherSubsidiariesMember 2019-07-01 2019-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:CollateralizedMortgageObligationsMember 2020-06-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:FairValueInputsLevel2Member us-gaap:USGovernmentSponsoredEnterprisesDebtSecuritiesMember 2019-12-31 0000763901 us-gaap:OtherDebtSecuritiesMember 2019-12-31 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:InsuranceFeesMember 2020-01-01 2020-09-30 0000763901 us-gaap:PassMember 2019-12-31 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:ValuationTechniqueDiscountedCashFlowMember us-gaap:CollateralizedMortgageObligationsMember srt:WeightedAverageMember 2020-01-01 2020-09-30 0000763901 bpop:CollateralizedMortgageObligationsIssuedByUSGovernmentSponsoredEnterprisesAndUSGovernmentMember 2019-12-31 0000763901 bpop:FnmaGnmaFhlmcVieMember bpop:OtherAdvancesMember 2019-12-31 0000763901 us-gaap:USGovernmentSponsoredEnterprisesDebtSecuritiesMember 2020-09-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:FairValueInputsLevel2Member 2019-12-31 0000763901 us-gaap:StandbyLettersOfCreditMember 2019-12-31 0000763901 2019-07-01 2019-09-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:CollateralizedMortgageObligationsMember 2019-12-31 0000763901 srt:ParentCompanyMember 2019-07-01 2019-09-30 0000763901 us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2020-01-01 2020-09-30 0000763901 srt:NonGuarantorSubsidiariesMember 2019-07-01 2019-09-30 0000763901 us-gaap:OtherPostretirementBenefitPlansDefinedBenefitMember 2020-01-01 2020-09-30 0000763901 country:US bpop:IntercompanyMember 2019-12-31 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:FairValueInputsLevel1Member 2020-09-30 0000763901 bpop:FnmaGnmaFhlmcVieMember bpop:MortgageServicingRightsMember 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember us-gaap:IntersubsegmentEliminationsMember 2019-01-01 2019-09-30 0000763901 us-gaap:TreasuryStockMember 2020-01-01 2020-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:OtherDebtSecuritiesMember 2019-12-31 0000763901 2020-06-30 0000763901 bpop:OtherSubsidiariesMember bpop:ServiceChargesOnDepositAccountsMember 2020-01-01 2020-09-30 0000763901 country:PR bpop:IntercompanyMember 2019-12-31 0000763901 bpop:ServicingAssetAtFairValueAmountMember us-gaap:FairValueInputsLevel3Member 2019-07-01 2019-09-30 0000763901 us-gaap:MortgageBackedSecuritiesMember us-gaap:FairValueMeasurementsRecurringMember us-gaap:FairValueInputsLevel2Member 2019-12-31 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember 2019-01-01 2019-09-30 0000763901 us-gaap:ResidentialMortgageMember bpop:PurchasedMortgageServicingRightsMSRMember 2019-12-31 0000763901 bpop:MortgageBankingActivitiesMember 2020-01-01 2020-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:ValuationTechniqueDiscountedCashFlowMember us-gaap:CollateralizedMortgageObligationsMember srt:MinimumMember 2020-01-01 2020-09-30 0000763901 us-gaap:TreasuryStockMember 2020-06-30 0000763901 us-gaap:CorporateNonSegmentMember 2019-01-01 2019-09-30 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember 2019-12-31 0000763901 us-gaap:LoansMember 2019-12-31 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember bpop:ConsumerAndRetailBankingMember 2019-01-01 2019-09-30 0000763901 country:US bpop:ClassifiedLoansMember 2019-12-31 0000763901 us-gaap:MortgageBackedSecuritiesMember us-gaap:FairValueMeasurementsRecurringMember us-gaap:FairValueInputsLevel1Member 2020-09-30 0000763901 bpop:RelatedPartyWithInvestmentCompaniesMember 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:TrustfeesMember 2020-01-01 2020-09-30 0000763901 bpop:OtherServicesMember 2020-01-01 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember bpop:OtherServicesMember 2020-01-01 2020-09-30 0000763901 bpop:EVERTECIncMember 2020-09-30 0000763901 bpop:PopularBankMember us-gaap:OperatingSegmentsMember 2019-01-01 2019-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember bpop:ConsumerAndRetailBankingMember 2019-07-01 2019-09-30 0000763901 us-gaap:MaterialReconcilingItemsMember 2019-07-01 2019-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember bpop:OtherServicesMember 2019-07-01 2019-09-30 0000763901 bpop:BpnaMember 2019-01-01 2019-09-30 0000763901 us-gaap:ResidentialMortgageMember bpop:OriginatedMortgageServicingRightsMSRMember 2019-12-31 0000763901 us-gaap:EstimateOfFairValueFairValueDisclosureMember 2020-09-30 0000763901 us-gaap:PreferredStockMember 2020-06-30 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:USGovernmentSponsoredEnterprisesDebtSecuritiesMember 2019-12-31 0000763901 srt:ConsolidationEliminationsMember 2019-07-01 2019-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromPrCentralGovernmentMember us-gaap:LoansMember bpop:MoreThanTenYearsFromBalanceSheetDateMember 2020-09-30 0000763901 bpop:ServicingAssetAtFairValueAmountMember 2019-01-01 2019-09-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:OtherDebtSecuritiesMember us-gaap:FairValueInputsLevel2Member 2020-09-30 0000763901 us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueInputsLevel1Member 2020-09-30 0000763901 bpop:MortgageLoanCommitmentsMember 2020-09-30 0000763901 srt:MinimumMember 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember bpop:ConsumerAndRetailBankingMember 2020-01-01 2020-09-30 0000763901 us-gaap:MortgageBackedSecuritiesMember us-gaap:FairValueMeasurementsRecurringMember us-gaap:FairValueInputsLevel2Member 2020-09-30 0000763901 bpop:PopularBankMember us-gaap:OperatingSegmentsMember 2019-07-01 2019-09-30 0000763901 bpop:SCSubtopic31030Member 2019-01-01 2019-09-30 0000763901 us-gaap:TrademarksMember 2019-12-31 0000763901 us-gaap:FairValueMeasurementsRecurringMember bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember us-gaap:FairValueInputsLevel2Member 2019-12-31 0000763901 us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueInputsLevel2Member 2019-12-31 0000763901 bpop:EVERTECIncMember 2019-12-31 0000763901 us-gaap:MortgageBackedSecuritiesMember us-gaap:AvailableforsaleSecuritiesMember 2019-12-31 0000763901 us-gaap:MaterialReconcilingItemsMember 2020-01-01 2020-09-30 0000763901 us-gaap:MortgageBackedSecuritiesMember us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember 2020-09-30 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:EstimateOfFairValueFairValueDisclosureMember 2020-09-30 0000763901 bpop:ServicingAssetAtFairValueAmountMember 2020-01-01 2020-09-30 0000763901 us-gaap:CumulativePreferredStockMember 2020-01-01 2020-09-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:USTreasurySecuritiesMember 2019-12-31 0000763901 country:PR bpop:WatchMember 2019-12-31 0000763901 bpop:EVERTECIncMember bpop:RentalIncomeMember 2020-01-01 2020-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:FairValueInputsLevel1Member 2020-01-01 2020-09-30 0000763901 us-gaap:CorporateNonSegmentMember 2020-01-01 2020-09-30 0000763901 bpop:FnmaGnmaFhlmcVieMember bpop:MortgageServicingRightsMember 2019-12-31 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromMunicipalitiesMember bpop:WithinOneYearFromBalanceSheetDateMember 2020-01-01 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember bpop:CommercialBankingMember 2019-01-01 2019-09-30 0000763901 us-gaap:FinancialGuaranteeMember 2020-01-01 2020-09-30 0000763901 us-gaap:FairValueMeasurementsNonrecurringMember 2020-09-30 0000763901 us-gaap:FairValueInputsLevel3Member srt:WeightedAverageMember us-gaap:FairValueMeasurementsNonrecurringMember bpop:ValuationTechniqueExternalAppraisalMember us-gaap:RealEstateAcquiredInSatisfactionOfDebtMember 2020-01-01 2020-09-30 0000763901 us-gaap:IntersegmentEliminationMember 2019-07-01 2019-09-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember 2019-12-31 0000763901 bpop:OtherCountriesMember 2019-12-31 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:USGovernmentSponsoredEnterprisesDebtSecuritiesMember us-gaap:FairValueInputsLevel1Member 2020-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromMunicipalitiesMember us-gaap:SecuritiesInvestmentMember bpop:MoreThanOneAndWithinFiveYearsFromBalanceSheetDateMember 2020-09-30 0000763901 country:PR 2019-07-01 2019-09-30 0000763901 us-gaap:ResidentialMortgageMember bpop:PurchasedMortgageServicingRightsMSRMember 2020-09-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:FairValueInputsLevel2Member 2020-09-30 0000763901 us-gaap:SecuredDebtMember 2019-12-31 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:ValuationTechniqueDiscountedCashFlowMember us-gaap:OtherDebtSecuritiesMember 2020-01-01 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:CreditCardFeesExcludingLateFeesAndMembershipFeesMember 2020-01-01 2020-09-30 0000763901 country:US us-gaap:LoansMember 2019-12-31 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:EstimateOfFairValueFairValueDisclosureMember 2019-12-31 0000763901 bpop:BpnaMember bpop:CreditCardFeesExcludingLateFeesAndMembershipFeesMember 2020-01-01 2020-09-30 0000763901 us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueInputsLevel2Member 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:IndemnificationGuaranteeMember 2019-01-01 2019-09-30 0000763901 bpop:ServicingAssetAtFairValueAmountMember 2018-12-31 0000763901 bpop:RelatedPartyWithInvestmentCompaniesMember 2019-01-01 2019-09-30 0000763901 bpop:ServicingAssetAtFairValueAmountMember us-gaap:FairValueInputsLevel1Member 2020-01-01 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember bpop:CommercialBankingMember 2019-07-01 2019-09-30 0000763901 us-gaap:AvailableforsaleSecuritiesMember 2020-01-01 2020-09-30 0000763901 us-gaap:IntersegmentEliminationMember 2020-01-01 2020-09-30 0000763901 us-gaap:EstimateOfFairValueFairValueDisclosureMember 2019-12-31 0000763901 us-gaap:AdditionalPaidInCapitalMember 2020-01-01 2020-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromMunicipalitiesMember 2020-09-30 0000763901 us-gaap:FairValueInputsLevel2Member bpop:ServicingAssetAtFairValueAmountMember 2019-07-01 2019-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember bpop:ConsumerAndRetailBankingMember 2020-09-30 0000763901 us-gaap:PreferredStockMember 2019-12-31 0000763901 us-gaap:CarryingReportedAmountFairValueDisclosureMember us-gaap:OtherDebtSecuritiesMember 2020-09-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember bpop:CollateralizedMortgageObligationsIssuedByUSGovernmentSponsoredEnterprisesAndUSGovernmentMember us-gaap:FairValueInputsLevel2Member 2019-12-31 0000763901 bpop:EVERTECIncMember bpop:RentalIncomeMember 2019-01-01 2019-09-30 0000763901 country:US us-gaap:SpecialMentionMember 2019-12-31 0000763901 bpop:SecuritiesInWhollyOwnedStatutoryBusinessTrustsMember us-gaap:EstimateOfFairValueFairValueDisclosureMember 2019-12-31 0000763901 us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2019-01-01 2019-09-30 0000763901 bpop:EVERTECIncMember bpop:OtherFeeRevenueMember 2019-01-01 2019-09-30 0000763901 us-gaap:CommitmentsToExtendCreditMember 2020-09-30 0000763901 bpop:CollateralizedMortgageObligationsIssuedByUSGovernmentSponsoredEnterprisesAndUSGovernmentMember us-gaap:EstimateOfFairValueFairValueDisclosureMember 2020-09-30 0000763901 bpop:MortgageBankingActivitiesMember 2019-01-01 2019-09-30 0000763901 us-gaap:AvailableforsaleSecuritiesMember 2020-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember 2020-01-01 2020-09-30 0000763901 bpop:FnmaGnmaFhlmcVieMember bpop:OtherAdvancesMember 2020-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromMunicipalitiesMember bpop:MoreThanTenYearsFromBalanceSheetDateMember 2020-01-01 2020-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:OtherDebtSecuritiesMember 2019-01-01 2019-09-30 0000763901 us-gaap:CoreDepositsMember 2019-12-31 0000763901 us-gaap:CommitmentsToExtendCreditMember us-gaap:CreditCardMember 2019-12-31 0000763901 bpop:PrGovernmentIndirectExposureMember us-gaap:BondsMember 2020-09-30 0000763901 bpop:PrGovernmentDirectExposureMember 2019-07-01 2019-07-01 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:OtherDebtSecuritiesMember us-gaap:FairValueInputsLevel1Member 2019-12-31 0000763901 us-gaap:AdditionalPaidInCapitalMember 2020-06-30 0000763901 bpop:SecuritiesInWhollyOwnedStatutoryBusinessTrustsMember 2019-12-31 0000763901 bpop:RelatedPartyWithInvestmentCompaniesMember 2020-01-01 2020-09-30 0000763901 bpop:CommercialLettersOfCreditMember 2020-09-30 0000763901 us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueInputsLevel1Member 2019-12-31 0000763901 bpop:PopularSecuritiesMember bpop:OneArbitrationWithClaimedDamagesMember 2020-09-30 0000763901 us-gaap:IndemnificationGuaranteeMember bpop:SecuritizationMember 2020-01-01 2020-09-30 0000763901 us-gaap:OtherPostretirementBenefitPlansDefinedBenefitMember 2019-07-01 2019-09-30 0000763901 us-gaap:RetainedEarningsMember 2020-01-01 2020-09-30 0000763901 us-gaap:MortgageBackedSecuritiesMember us-gaap:SecuredDebtMember 2019-12-31 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromMunicipalitiesMember us-gaap:SecuritiesInvestmentMember 2020-09-30 0000763901 us-gaap:OperatingSegmentsMember 2020-09-30 0000763901 us-gaap:DoubtfulMember 2019-12-31 0000763901 us-gaap:FairValueMeasurementsNonrecurringMember us-gaap:FairValueInputsLevel3Member 2020-09-30 0000763901 bpop:PopularSecuritiesMember bpop:OneArbitrationWithClaimedDamagesMember 2020-01-01 2020-09-30 0000763901 bpop:WatchMember 2019-12-31 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:FairValueInputsLevel2Member 2019-07-01 2019-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromMunicipalitiesMember us-gaap:LoansMember bpop:WithinOneYearFromBalanceSheetDateMember 2020-09-30 0000763901 us-gaap:RetainedEarningsMember 2020-06-30 0000763901 bpop:ServicingAssetAtFairValueAmountMember 2019-12-31 0000763901 us-gaap:MortgageBackedSecuritiesMember us-gaap:FairValueMeasurementsRecurringMember us-gaap:FairValueInputsLevel1Member 2019-12-31 0000763901 bpop:FixedRateWithMaturitiesOn2023Member us-gaap:UnsecuredDebtMember 2020-01-01 2020-09-30 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember bpop:ServicingAssetAtFairValueAmountMember 2019-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember bpop:OtherServicesMember 2019-01-01 2019-09-30 0000763901 us-gaap:FederalHomeLoanMortgageCorporationCertificatesAndObligationsFHLMCMember 2019-12-31 0000763901 us-gaap:PensionPlansDefinedBenefitMember 2020-01-01 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember 2019-07-31 0000763901 bpop:SecuritiesInWhollyOwnedStatutoryBusinessTrustsMember us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueInputsLevel1Member 2020-09-30 0000763901 bpop:ServicingAssetAtFairValueAmountMember 2020-06-30 0000763901 bpop:PrGovernmentIndirectExposureMember 2019-12-31 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:OtherDebtSecuritiesMember us-gaap:ValuationTechniqueDiscountedCashFlowMember 2019-01-01 2019-09-30 0000763901 bpop:WatchMember country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2019-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:SpecialMentionMember us-gaap:AutomobileLoanMember 2019-12-31 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 us-gaap:FinanceLeasesPortfolioSegmentMember 2020-01-01 2020-09-30 0000763901 bpop:FixedRateJuniorSubordinatedDeferrableInterestDebenturesDue2033To2034Member us-gaap:JuniorSubordinatedDebtMember 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2020-09-30 0000763901 country:US us-gaap:ConstructionLoansMember us-gaap:PassMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:PassMember 2020-09-30 0000763901 srt:DirectorMember us-gaap:RestrictedStockMember 2020-01-01 2020-09-30 0000763901 2020-11-04 0000763901 us-gaap:CarryingReportedAmountFairValueDisclosureMember us-gaap:OtherDebtSecuritiesMember 2019-12-31 0000763901 us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember us-gaap:AccumulatedNetGainLossFromDesignatedOrQualifyingCashFlowHedgesMember 2019-07-01 2019-09-30 0000763901 us-gaap:FinancialGuaranteeMember 2019-01-01 2019-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 2019-09-30 0000763901 country:US us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2020-09-30 0000763901 bpop:LoansWithRecourseMember bpop:ServicedMortgageLoansMember 2020-01-01 2020-09-30 0000763901 bpop:MortgageBankingActivitiesMember us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember us-gaap:AccumulatedNetGainLossFromDesignatedOrQualifyingCashFlowHedgesMember us-gaap:ForwardContractsMember 2019-01-01 2019-09-30 0000763901 us-gaap:OtherAssetsMember 2019-12-31 0000763901 us-gaap:FairValueInputsLevel1Member 2020-01-01 2020-09-30 0000763901 bpop:ServicingAssetAtFairValueAmountMember us-gaap:FairValueInputsLevel1Member 2019-07-01 2019-09-30 0000763901 country:PR us-gaap:PassMember 2019-12-31 0000763901 country:PR us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 us-gaap:MortgageBackedSecuritiesMember us-gaap:AvailableforsaleSecuritiesMember 2020-01-01 2020-09-30 0000763901 us-gaap:IntersegmentEliminationMember 2019-09-30 0000763901 country:PR us-gaap:ConstructionLoansMember 2020-09-30 0000763901 us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2020-09-30 0000763901 bpop:MortgageBankingActivitiesMember 2019-01-01 2019-09-30 0000763901 us-gaap:FairValueMeasurementsNonrecurringMember us-gaap:FairValueInputsLevel2Member 2020-09-30 0000763901 srt:ConsolidationEliminationsMember bpop:ServiceChargesOnDepositAccountsMember 2020-01-01 2020-09-30 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember srt:MinimumMember bpop:ServicingAssetAtFairValueAmountMember us-gaap:ValuationTechniqueDiscountedCashFlowMember 2019-01-01 2019-09-30 0000763901 us-gaap:MortgageBackedSecuritiesMember us-gaap:AvailableforsaleSecuritiesMember 2020-06-30 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:CollateralizedMortgageObligationsMember 2019-12-31 0000763901 country:US us-gaap:ConstructionLoansMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 country:PR us-gaap:MortgageReceivablesMember us-gaap:PassMember 2020-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:MortgageReceivablesMember 2019-12-31 0000763901 us-gaap:FairValueMeasurementsNonrecurringMember us-gaap:FairValueInputsLevel3Member 2019-09-30 0000763901 us-gaap:OtherLiabilitiesMember 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:CollateralizedMortgageObligationsMember us-gaap:FairValueInputsLevel2Member 2020-09-30 0000763901 srt:ParentCompanyMember bpop:OtherServicesMember 2019-07-01 2019-09-30 0000763901 bpop:IntercompanyMember 2020-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromPrCentralGovernmentMember 2020-01-01 2020-09-30 0000763901 bpop:EVERTECIncMember us-gaap:OtherExpenseMember 2020-01-01 2020-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:MortgageBackedSecuritiesMember 2018-12-31 0000763901 us-gaap:FairValueInputsLevel3Member srt:MinimumMember us-gaap:FairValueMeasurementsNonrecurringMember bpop:ValuationTechniqueExternalAppraisalMember us-gaap:RealEstateAcquiredInSatisfactionOfDebtMember 2020-01-01 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember 2019-12-31 0000763901 bpop:PrGovernmentDirectExposureMember us-gaap:LoansMember 2020-09-30 0000763901 bpop:ServicingAssetAtFairValueAmountMember us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:ValuationTechniqueDiscountedCashFlowMember srt:MinimumMember 2020-01-01 2020-09-30 0000763901 srt:NonGuarantorSubsidiariesMember bpop:OtherServicesMember 2019-01-01 2019-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromPrCentralGovernmentMember us-gaap:SecuritiesInvestmentMember bpop:MoreThanFiveAndWithinTenYearsFromBalanceSheetDateMember 2020-09-30 0000763901 us-gaap:FairValueMeasurementsNonrecurringMember us-gaap:FairValueInputsLevel1Member 2019-09-30 0000763901 us-gaap:CommonStockMember 2019-12-31 0000763901 us-gaap:SecuritiesSoldUnderAgreementsToRepurchaseMember 2020-09-30 0000763901 srt:ManagementMember us-gaap:PerformanceSharesMember 2020-01-01 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2019-12-31 0000763901 country:US 2019-07-01 2019-09-30 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2020-09-30 0000763901 bpop:BpnaMember 2020-01-01 2020-09-30 0000763901 us-gaap:CommonStockMember 2020-01-01 2020-09-30 0000763901 us-gaap:ResidentialMortgageMember bpop:OriginatedMortgageServicingRightsMSRMember 2020-01-01 2020-09-30 0000763901 bpop:BpnaMember bpop:ServiceChargesOnDepositAccountsMember 2019-01-01 2019-09-30 0000763901 us-gaap:ResidentialMortgageMember bpop:OriginatedMortgageServicingRightsMSRMember 2020-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:MortgageBackedSecuritiesMember 2019-01-01 2019-09-30 0000763901 us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2020-01-01 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:SubstandardMember 2020-09-30 0000763901 bpop:WatchMember country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:SpecialMentionMember 2020-09-30 0000763901 us-gaap:ResidentialMortgageMember bpop:PurchasedMortgageServicingRightsMSRMember 2020-01-01 2020-09-30 0000763901 us-gaap:FairValueInputsLevel3Member 2020-01-01 2020-09-30 0000763901 us-gaap:CommitmentsToExtendCreditMember 2019-12-31 0000763901 bpop:BancoPopularDePuertoRicoMember 2019-01-01 2019-09-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:OtherDebtSecuritiesMember 2019-12-31 0000763901 bpop:SecuritiesInWhollyOwnedStatutoryBusinessTrustsMember us-gaap:CarryingReportedAmountFairValueDisclosureMember 2020-09-30 0000763901 bpop:SecuritiesInWhollyOwnedStatutoryBusinessTrustsMember us-gaap:CarryingReportedAmountFairValueDisclosureMember 2019-12-31 0000763901 bpop:ServicingAssetAtFairValueAmountMember us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:ValuationTechniqueDiscountedCashFlowMember srt:WeightedAverageMember 2020-01-01 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 bpop:OtherSubsidiariesMember bpop:OtherServicesMember 2019-07-01 2019-09-30 0000763901 country:PR us-gaap:FinanceLeasesPortfolioSegmentMember 2020-01-01 2020-09-30 0000763901 country:PR us-gaap:ConstructionLoansMember 2019-01-01 2019-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:ConstructionLoansMember 2019-12-31 0000763901 us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember bpop:ServicingAssetAtFairValueAmountMember 2020-09-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:OtherDebtSecuritiesMember us-gaap:FairValueInputsLevel1Member 2020-09-30 0000763901 country:US us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember bpop:LegacyMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 us-gaap:ConstructionLoansMember 2019-07-01 2019-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember 2019-12-31 0000763901 us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:OtherDebtSecuritiesMember 2019-12-31 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:USTreasurySecuritiesMember us-gaap:FairValueInputsLevel2Member 2020-09-30 0000763901 us-gaap:FairValueInputsLevel3Member 2019-07-01 2019-09-30 0000763901 bpop:ServicingAssetAtFairValueAmountMember 2019-07-01 2019-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromMunicipalitiesMember us-gaap:SecuritiesInvestmentMember bpop:WithinOneYearFromBalanceSheetDateMember 2020-09-30 0000763901 us-gaap:FairValueInputsLevel2Member 2019-07-01 2019-09-30 0000763901 bpop:ServicedMortgageLoansMember 2019-12-31 0000763901 srt:ParentCompanyMember bpop:ServiceChargesOnDepositAccountsMember 2019-07-01 2019-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromPrCentralGovernmentMember us-gaap:SecuritiesInvestmentMember bpop:MoreThanOneAndWithinFiveYearsFromBalanceSheetDateMember 2020-09-30 0000763901 us-gaap:OperatingSegmentsMember 2019-07-01 2019-09-30 0000763901 us-gaap:PensionPlansDefinedBenefitMember 2019-07-01 2019-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:OtherDebtSecuritiesMember 2020-06-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:CollateralizedMortgageObligationsMember 2019-07-01 2019-09-30 0000763901 bpop:FixedRateWithMaturitiesOn2023Member us-gaap:UnsecuredDebtMember 2019-12-31 0000763901 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2019-12-31 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromPrCentralGovernmentMember us-gaap:LoansMember bpop:MoreThanOneAndWithinFiveYearsFromBalanceSheetDateMember 2020-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember 2019-07-01 2019-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember 2020-01-01 2020-09-30 0000763901 us-gaap:ConstructionLoansMember 2020-01-01 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:SpecialMentionMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:SpecialMentionMember 2020-09-30 0000763901 country:US us-gaap:ConstructionLoansMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 2018-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-01-01 2019-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:SubstandardMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2019-12-31 0000763901 bpop:SCSubtopic31030Member 2018-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2020-01-01 2020-09-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:OtherDebtSecuritiesMember 2020-09-30 0000763901 us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember 2019-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:SpecialMentionMember 2020-09-30 0000763901 country:US bpop:LegacyMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:SpecialMentionMember 2020-09-30 0000763901 bpop:EVERTECIncMember 2019-01-01 2019-09-30 0000763901 us-gaap:ConstructionLoansMember 2020-09-30 0000763901 country:US us-gaap:PassMember bpop:LegacyMember 2020-09-30 0000763901 country:US us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2020-09-30 0000763901 us-gaap:AvailableforsaleSecuritiesMember 2019-12-31 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:DebitCardFeesMember 2020-01-01 2020-09-30 0000763901 bpop:TradingGainsLossesMember 2019-01-01 2019-09-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember bpop:CollateralizedMortgageObligationsIssuedByUSGovernmentSponsoredEnterprisesAndUSGovernmentMember us-gaap:FairValueInputsLevel1Member 2019-12-31 0000763901 country:PR 2019-01-01 2019-09-30 0000763901 us-gaap:RestrictedStockUnitsRSUMember srt:DirectorMember 2020-01-01 2020-09-30 0000763901 bpop:BpnaMember bpop:ServiceChargesOnDepositAccountsMember 2020-01-01 2020-09-30 0000763901 us-gaap:FinanceLeasesPortfolioSegmentMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 country:US us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:USTreasurySecuritiesMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:DoubtfulMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 us-gaap:PerformanceSharesMember us-gaap:RestrictedStockUnitsRSUMember srt:ManagementMember 2020-01-01 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:DoubtfulMember 2019-12-31 0000763901 us-gaap:ConstructionLoansMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:SubstandardMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember 2018-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2020-01-01 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember 2019-01-01 2019-09-30 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2019-07-01 2019-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:ServiceChargesOnDepositAccountsMember 2019-01-01 2019-09-30 0000763901 bpop:LegacyMember 2020-01-01 2020-09-30 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:OtherDebtSecuritiesMember 2020-09-30 0000763901 country:PR us-gaap:ConstructionLoansMember us-gaap:PassMember 2020-09-30 0000763901 us-gaap:FairValueMeasurementsNonrecurringMember 2019-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:CollateralizedMortgageObligationsMember us-gaap:ValuationTechniqueDiscountedCashFlowMember srt:WeightedAverageMember 2019-01-01 2019-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 country:PR us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 us-gaap:AdditionalPaidInCapitalMember 2019-12-31 0000763901 us-gaap:FinancialGuaranteeMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2019-07-01 2019-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2019-07-01 2019-09-30 0000763901 us-gaap:SubstandardMember us-gaap:FinanceLeasesPortfolioSegmentMember 2020-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2020-09-30 0000763901 country:US 2019-01-01 2019-09-30 0000763901 bpop:WatchMember country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2020-09-30 0000763901 country:US us-gaap:ConstructionLoansMember 2020-01-01 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:SubstandardMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:PassMember 2020-09-30 0000763901 srt:ManagementMember us-gaap:PerformanceSharesMember 2019-01-01 2019-09-30 0000763901 bpop:MortgageLoanCommitmentsMember 2019-12-31 0000763901 bpop:WatchMember country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 us-gaap:MortgageReceivablesMember 2018-12-31 0000763901 country:PR us-gaap:ConsumerLoanMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:SubstandardMember us-gaap:HomeEquityMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:DoubtfulMember 2019-12-31 0000763901 country:US us-gaap:HomeEquityMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember country:US us-gaap:ConstructionLoansMember 2019-12-31 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember bpop:ServicingAssetAtFairValueAmountMember us-gaap:ValuationTechniqueDiscountedCashFlowMember srt:WeightedAverageMember 2019-01-01 2019-09-30 0000763901 us-gaap:FairValueMeasurementsNonrecurringMember 2019-01-01 2019-09-30 0000763901 bpop:BpnaMember bpop:DamianReyesEtAlVPopularBankEtAlMember 2019-07-01 2019-07-30 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:MortgageReceivablesMember 2020-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2020-01-01 2020-09-30 0000763901 bpop:CollateralizedMortgageObligationsIssuedByUSGovernmentSponsoredEnterprisesAndUSGovernmentMember us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueInputsLevel1Member 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:IndemnificationGuaranteeMember 2020-01-01 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:DebitCardFeesMember 2019-01-01 2019-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:CollateralizedMortgageObligationsMember 2019-01-01 2019-09-30 0000763901 country:US 2020-01-01 2020-09-30 0000763901 us-gaap:RestrictedStockUnitsRSUMember srt:DirectorMember 2019-01-01 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2019-01-01 2019-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:AccountsReceivableMember 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember us-gaap:IntersubsegmentEliminationsMember 2019-09-30 0000763901 us-gaap:MortgageBackedSecuritiesMember us-gaap:AvailableforsaleSecuritiesMember 2019-01-01 2019-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2020-09-30 0000763901 bpop:WatchMember country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember bpop:NonAccrualMember 2020-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember country:US us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2019-12-31 0000763901 srt:ParentCompanyMember us-gaap:DebtSecuritiesPayableMember 2019-12-31 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:IndemnificationGuaranteeMember 2019-12-31 0000763901 bpop:BhdLeonMember 2020-09-30 0000763901 us-gaap:FairValueInputsLevel3Member srt:MaximumMember us-gaap:FairValueMeasurementsNonrecurringMember bpop:ValuationTechniqueExternalAppraisalMember us-gaap:RealEstateAcquiredInSatisfactionOfDebtMember 2019-01-01 2019-09-30 0000763901 bpop:RelatedPartyWithInvestmentCompaniesMember 2019-12-31 0000763901 2019-06-30 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:InsuranceFeesMember 2019-01-01 2019-09-30 0000763901 bpop:BpnaMember bpop:DebitCardFeesMember 2019-01-01 2019-09-30 0000763901 bpop:SecuritiesInWhollyOwnedStatutoryBusinessTrustsMember us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueInputsLevel2Member 2020-09-30 0000763901 us-gaap:CommonStockMember 2020-01-01 2020-09-30 0000763901 us-gaap:TreasuryStockMember 2019-12-31 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromPrCentralGovernmentMember bpop:MoreThanOneAndWithinFiveYearsFromBalanceSheetDateMember 2020-01-01 2020-09-30 0000763901 srt:ConsolidationEliminationsMember bpop:ServiceChargesOnDepositAccountsMember 2019-07-01 2019-09-30 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsNonrecurringMember us-gaap:LoansReceivableMember 2019-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember 2020-01-01 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember country:US 2019-01-01 2019-09-30 0000763901 bpop:WatchMember country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:PassMember 2020-09-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:USGovernmentSponsoredEnterprisesDebtSecuritiesMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:SubstandardMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:SpecialMentionMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:DoubtfulMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:RealEstateMember 2020-09-30 0000763901 srt:DirectorMember us-gaap:RestrictedStockMember 2019-01-01 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2020-07-01 2020-09-30 0000763901 us-gaap:ConstructionLoansMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 us-gaap:IntersegmentEliminationMember 2020-09-30 0000763901 us-gaap:IntersegmentEliminationMember 2019-01-01 2019-09-30 0000763901 bpop:SCSubtopic31030Member 2019-06-30 0000763901 bpop:FnmaGnmaFhlmcVieMember bpop:ServicingAssetAtFairValueAmountMember 2020-09-30 0000763901 srt:DirectorMember 2020-01-01 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember 2020-09-30 0000763901 us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember us-gaap:AccumulatedDefinedBenefitPlansAdjustmentMember 2020-01-01 2020-09-30 0000763901 bpop:WatchMember country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2019-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:PassMember bpop:ConsumerOtherMember 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember us-gaap:PassMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember 2019-12-31 0000763901 bpop:FnmaGnmaFhlmcVieMember 2020-09-30 0000763901 country:PR us-gaap:ConstructionLoansMember 2019-12-31 0000763901 country:PR us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2019-07-01 2019-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2019-01-01 2019-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromMunicipalitiesMember bpop:MoreThanOneAndWithinFiveYearsFromBalanceSheetDateMember 2020-01-01 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember 2019-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:SubstandardMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:SpecialMentionMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:SubstandardMember 2019-12-31 0000763901 us-gaap:ConstructionLoansMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-07-01 2019-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 us-gaap:FinanceLeasesPortfolioSegmentMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2019-01-01 2019-09-30 0000763901 us-gaap:MortgageBackedSecuritiesMember us-gaap:FairValueMeasurementsRecurringMember 2020-09-30 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember bpop:CollateralizedMortgageObligationsIssuedByUSGovernmentSponsoredEnterprisesAndUSGovernmentMember 2019-12-31 0000763901 bpop:IntersegmentTransactionMember 2020-01-01 2020-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromPrCentralGovernmentMember bpop:MoreThanTenYearsFromBalanceSheetDateMember us-gaap:SecuritiesInvestmentMember 2020-09-30 0000763901 country:PR us-gaap:MortgageReceivablesMember 2019-12-31 0000763901 bpop:UsvigovernmentdirectexposureMember bpop:FromusvigovernmentandpubliccorporationsMember 2020-01-01 2020-09-30 0000763901 bpop:WatchMember country:US bpop:LegacyMember 2020-09-30 0000763901 bpop:SecuritiesInWhollyOwnedStatutoryBusinessTrustsMember us-gaap:FairValueInputsLevel3Member us-gaap:EstimateOfFairValueFairValueDisclosureMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-07-01 2020-09-30 0000763901 country:PR us-gaap:MortgageReceivablesMember 2020-01-01 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember 2019-01-01 2019-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2019-07-01 2019-09-30 0000763901 us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2019-01-01 2019-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:PassMember us-gaap:AutomobileLoanMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:SubstandardMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember 2018-12-31 0000763901 us-gaap:FinanceLeasesPortfolioSegmentMember 2019-09-30 0000763901 us-gaap:MortgageReceivablesMember 2019-07-01 2019-09-30 0000763901 us-gaap:FairValueInputsLevel3Member srt:MaximumMember us-gaap:FairValueMeasurementsNonrecurringMember bpop:ValuationTechniqueExternalAppraisalMember us-gaap:RealEstateAcquiredInSatisfactionOfDebtMember 2020-01-01 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:PassMember us-gaap:AutomobileLoanMember 2020-09-30 0000763901 us-gaap:FairValueMeasurementsNonrecurringMember 2020-01-01 2020-09-30 0000763901 bpop:CollateralizedMortgageObligationsIssuedByUSGovernmentSponsoredEnterprisesAndUSGovernmentMember us-gaap:FairValueInputsLevel3Member us-gaap:EstimateOfFairValueFairValueDisclosureMember 2020-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 bpop:WatchMember country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 bpop:PopularBankMember 2019-07-31 0000763901 bpop:EVERTECIncMember us-gaap:InterestExpenseMember 2019-01-01 2019-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2019-12-31 0000763901 us-gaap:MortgageReceivablesMember country:US 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:PassMember bpop:ConsumerOtherMember 2020-09-30 0000763901 us-gaap:FinanceLeasesPortfolioSegmentMember 2019-01-01 2019-09-30 0000763901 us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:OtherDebtSecuritiesMember 2020-09-30 0000763901 country:PR us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:PassMember 2019-12-31 0000763901 bpop:ClassifiedLoansMember country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:SubstandardMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2020-01-01 2020-09-30 0000763901 bpop:PrGovernmentDirectExposureMember 2020-01-01 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember bpop:CommercialBankingMember 2020-09-30 0000763901 country:US us-gaap:LoansMember 2020-09-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:USTreasurySecuritiesMember us-gaap:FairValueInputsLevel2Member 2019-12-31 0000763901 country:PR us-gaap:MortgageReceivablesMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 country:US us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 us-gaap:MortgageReceivablesMember 2019-07-01 2019-09-30 0000763901 country:PR us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConstructionLoansMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-01-01 2020-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2020-09-30 0000763901 country:PR us-gaap:ConstructionLoansMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 country:PR us-gaap:AutomobileLoanMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember srt:MaximumMember bpop:ServicingAssetAtFairValueAmountMember us-gaap:ValuationTechniqueDiscountedCashFlowMember 2019-01-01 2019-09-30 0000763901 country:US us-gaap:FinancingReceivables30To59DaysPastDueMember bpop:LegacyMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:SubstandardMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2020-01-01 2020-09-30 0000763901 bpop:PopularBankMember us-gaap:OperatingSegmentsMember 2020-09-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember us-gaap:FairValueInputsLevel1Member 2020-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromPrCentralGovernmentMember bpop:MoreThanOneAndWithinFiveYearsFromBalanceSheetDateMember 2020-09-30 0000763901 srt:NonGuarantorSubsidiariesMember bpop:OtherServicesMember 2020-01-01 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember country:US us-gaap:FinancingReceivables30To59DaysPastDueMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:PassMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:DoubtfulMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 us-gaap:FairValueMeasurementsNonrecurringMember us-gaap:FairValueInputsLevel2Member 2019-09-30 0000763901 us-gaap:DoubtfulMember country:PR 2019-12-31 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember country:US us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2019-12-31 0000763901 country:US bpop:LegacyMember 2019-09-30 0000763901 us-gaap:PreferredStockMember us-gaap:SeriesBPreferredStockMember 2020-02-24 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:PassMember 2019-12-31 0000763901 country:US us-gaap:ConsumerLoanMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:PassMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:SubstandardMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2020-09-30 0000763901 us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2019-12-31 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2020-09-30 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2019-12-31 0000763901 srt:DirectorMember us-gaap:RestrictedStockMember 2020-09-30 0000763901 bpop:ClassifiedLoansMember country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2019-12-31 0000763901 us-gaap:ConsumerLoanMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 country:PR us-gaap:FinanceLeasesPortfolioSegmentMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 country:PR us-gaap:PassMember us-gaap:FinanceLeasesPortfolioSegmentMember 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 us-gaap:MortgageReceivablesMember us-gaap:PassMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2019-12-31 0000763901 us-gaap:MortgageReceivablesMember country:US 2020-09-30 0000763901 country:US us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2020-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 bpop:WatchMember us-gaap:ConstructionLoansMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 bpop:FixedRateAdvancesDue2019To2029Member 2020-01-01 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2020-01-01 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-01-01 2020-09-30 0000763901 bpop:PopularBankMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:SubstandardMember 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2020-07-01 2020-09-30 0000763901 bpop:WatchMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:SubstandardMember bpop:ConsumerOtherMember 2020-09-30 0000763901 country:PR us-gaap:FinanceLeasesPortfolioSegmentMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:EquipmentMember 2020-09-30 0000763901 us-gaap:ConstructionLoansMember us-gaap:SubstandardMember 2019-12-31 0000763901 us-gaap:ForwardContractsMember us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember us-gaap:AccumulatedNetGainLossFromDesignatedOrQualifyingCashFlowHedgesMember bpop:MortgageBankingActivitiesMember 2020-01-01 2020-09-30 0000763901 bpop:BpnaMember bpop:InsuranceFeesMember 2020-01-01 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember 2020-01-01 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember 2019-09-30 0000763901 bpop:LegacyMember 2019-09-30 0000763901 bpop:SCSubtopic31030Member 2019-09-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:CollateralizedMortgageObligationsMember us-gaap:FairValueInputsLevel1Member 2019-12-31 0000763901 bpop:LoansWithRecourseMember bpop:ServicedMortgageLoansMember 2019-01-01 2019-09-30 0000763901 country:PR bpop:LegacyMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2020-07-01 2020-09-30 0000763901 bpop:PopularBankMember 2020-07-31 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2020-09-30 0000763901 srt:ConsolidationEliminationsMember 2020-07-01 2020-09-30 0000763901 us-gaap:ConstructionLoansMember us-gaap:SpecialMentionMember 2020-09-30 0000763901 bpop:WatchMember country:PR us-gaap:ConstructionLoansMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember 2019-01-01 2019-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember 2019-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 us-gaap:PerformanceSharesMember us-gaap:RestrictedStockUnitsRSUMember srt:ManagementMember 2019-01-01 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2019-12-31 0000763901 country:PR us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2019-12-31 0000763901 bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember 2020-01-01 2020-09-30 0000763901 country:PR us-gaap:ConstructionLoansMember 2019-07-01 2019-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:SubstandardMember 2020-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2020-09-30 0000763901 country:PR us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 country:US us-gaap:ConstructionLoansMember us-gaap:SubstandardMember 2020-09-30 0000763901 us-gaap:TreasuryStockMember 2018-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:PassMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember 2020-09-30 0000763901 country:PR us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2019-01-01 2019-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember us-gaap:FinancingReceivables30To59DaysPastDueMember 2019-12-31 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember srt:MinimumMember us-gaap:CollateralizedMortgageObligationsMember us-gaap:ValuationTechniqueDiscountedCashFlowMember 2019-01-01 2019-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2020-09-30 0000763901 us-gaap:TreasuryStockMember 2019-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember 2018-12-31 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2019-12-31 0000763901 country:US us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2020-09-30 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsNonrecurringMember us-gaap:LoansReceivableMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:SpecialMentionMember us-gaap:HomeEquityMember 2019-12-31 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:IndemnificationGuaranteeMember 2019-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember country:US bpop:LegacyMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2020-09-30 0000763901 country:US us-gaap:ConstructionLoansMember 2019-01-01 2019-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:CommercialBankingMember us-gaap:OperatingSegmentsMember 2020-07-01 2020-09-30 0000763901 bpop:WatchMember bpop:LegacyMember 2020-09-30 0000763901 bpop:WatchMember country:US us-gaap:ConsumerPortfolioSegmentMember 2019-12-31 0000763901 bpop:WatchMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2019-12-31 0000763901 country:US us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:DoubtfulMember us-gaap:HomeEquityMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:SubstandardMember 2019-12-31 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:FinanceLeasesPortfolioSegmentMember 2019-12-31 0000763901 srt:DirectorMember us-gaap:RestrictedStockMember 2018-12-31 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:IndemnificationGuaranteeMember 2018-12-31 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2020-09-30 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2019-12-31 0000763901 country:PR bpop:ConsumerOtherMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 country:US us-gaap:ConstructionLoansMember us-gaap:SubstandardMember 2019-12-31 0000763901 us-gaap:CreditCardReceivablesMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 country:PR us-gaap:MortgageReceivablesMember 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2019-12-31 0000763901 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2019-09-30 0000763901 us-gaap:AccountsReceivableMember 2020-09-30 0000763901 us-gaap:SubstandardMember bpop:LegacyMember 2020-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:CollateralizedMortgageObligationsMember 2019-12-31 0000763901 srt:ConsolidationEliminationsMember bpop:ServiceChargesOnDepositAccountsMember 2019-01-01 2019-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:SubstandardMember bpop:ConsumerOtherMember 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember 2019-12-31 0000763901 us-gaap:MaterialReconcilingItemsMember 2020-07-01 2020-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:SubstandardMember us-gaap:AutomobileLoanMember 2020-09-30 0000763901 bpop:IntersegmentTransactionMember 2019-01-01 2019-09-30 0000763901 country:US us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueInputsLevel2Member 2020-09-30 0000763901 bpop:OtherCountriesMember 2019-01-01 2019-09-30 0000763901 us-gaap:CollateralizedMortgageObligationsMember us-gaap:SecuredDebtMember 2019-12-31 0000763901 bpop:PrGovernmentDirectExposureMember us-gaap:SecuritiesInvestmentMember 2019-12-31 0000763901 srt:NonGuarantorSubsidiariesMember bpop:ServiceChargesOnDepositAccountsMember 2020-01-01 2020-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromMunicipalitiesMember us-gaap:SecuritiesInvestmentMember bpop:MoreThanFiveAndWithinTenYearsFromBalanceSheetDateMember 2020-09-30 0000763901 country:US bpop:IntercompanyMember 2020-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromPrCentralGovernmentMember us-gaap:LoansMember 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:SalesAndAdministrationOfInvestmentProductsMember 2019-01-01 2019-09-30 0000763901 us-gaap:MortgageReceivablesMember country:US 2020-01-01 2020-09-30 0000763901 us-gaap:USTreasurySecuritiesMember us-gaap:SecuredDebtMember us-gaap:Maturity30To90DaysMember 2019-12-31 0000763901 us-gaap:MortgageReceivablesMember 2020-01-01 2020-09-30 0000763901 bpop:BuyBackOptionProgramMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:DoubtfulMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:SpecialMentionMember 2020-09-30 0000763901 country:PR us-gaap:FinanceLeasesPortfolioSegmentMember 2018-12-31 0000763901 country:PR us-gaap:ConstructionLoansMember us-gaap:SubstandardMember 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:PassMember 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember bpop:OtherCollateralMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember us-gaap:EquipmentMember 2020-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:OtherDebtSecuritiesMember 2018-12-31 0000763901 country:PR us-gaap:MortgageReceivablesMember us-gaap:FinancingReceivables30To59DaysPastDueMember 2019-12-31 0000763901 bpop:CollateralizedMortgageObligationsIssuedByUSGovernmentSponsoredEnterprisesAndUSGovernmentMember us-gaap:CarryingReportedAmountFairValueDisclosureMember 2019-12-31 0000763901 bpop:OtherSubsidiariesMember bpop:OtherServicesMember 2019-01-01 2019-09-30 0000763901 country:US us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2019-12-31 0000763901 us-gaap:PassMember bpop:LegacyMember 2019-12-31 0000763901 bpop:WatchMember country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2019-07-01 2019-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember bpop:AccrualMember 2020-09-30 0000763901 us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2020-07-01 2020-09-30 0000763901 country:US us-gaap:SubstandardMember bpop:LegacyMember 2020-09-30 0000763901 country:US us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:PassMember 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:PassMember 2020-09-30 0000763901 country:US us-gaap:ConstructionLoansMember 2020-09-30 0000763901 bpop:WatchMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2020-09-30 0000763901 country:PR us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2020-09-30 0000763901 country:PR us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2019-12-31 0000763901 us-gaap:FinancialGuaranteeMember 2018-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:CollateralPledgedMember 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2019-07-01 2019-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:ValuationTechniqueDiscountedCashFlowMember us-gaap:CollateralizedMortgageObligationsMember srt:MaximumMember 2020-01-01 2020-09-30 0000763901 bpop:EVERTECIncMember us-gaap:InterestExpenseMember 2020-01-01 2020-09-30 0000763901 bpop:OtherSubsidiariesMember bpop:OtherServicesMember 2020-01-01 2020-09-30 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsNonrecurringMember us-gaap:RealEstateAcquiredInSatisfactionOfDebtMember 2020-09-30 0000763901 srt:ConsolidationEliminationsMember 2018-12-31 0000763901 country:PR us-gaap:FinanceLeasesPortfolioSegmentMember 2019-01-01 2019-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:PassMember 2020-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:SpecialMentionMember us-gaap:HomeEquityMember 2019-12-31 0000763901 bpop:AccelerateShareRepurchaseMember 2019-01-01 2019-03-31 0000763901 us-gaap:CommercialPortfolioSegmentMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:DoubtfulMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 us-gaap:ConstructionLoansMember 2019-01-01 2019-09-30 0000763901 country:US bpop:LegacyMember 2020-09-30 0000763901 us-gaap:ConstructionLoansMember us-gaap:SubstandardMember 2020-09-30 0000763901 country:US us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:SubstandardMember us-gaap:HomeEquityMember 2019-12-31 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:SubstandardMember 2020-09-30 0000763901 country:PR us-gaap:ConstructionLoansMember 2020-01-01 2020-09-30 0000763901 us-gaap:PassMember us-gaap:FinanceLeasesPortfolioSegmentMember 2019-12-31 0000763901 bpop:LegacyMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:EquipmentMember 2020-09-30 0000763901 2020-07-01 2020-09-30 0000763901 country:PR us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 us-gaap:MortgageReceivablesMember 2019-09-30 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2020-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:PassMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2020-01-01 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:DoubtfulMember us-gaap:HomeEquityMember 2019-12-31 0000763901 country:PR us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember bpop:LegacyMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2020-09-30 0000763901 bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember bpop:MunisNotGuaranteedByPuertoRicoCentralGovernmentMember 2020-09-30 0000763901 bpop:WatchMember country:US us-gaap:ConstructionLoansMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember us-gaap:CollateralizedAutoLoansMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2019-12-31 0000763901 bpop:WatchMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 us-gaap:AutomobileLoanMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 bpop:ClassifiedLoansMember country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 bpop:NonAccrualMember 2019-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2020-09-30 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:MortgageReceivablesMember 2019-12-31 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:MortgageReceivablesMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 country:PR us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2019-12-31 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:PassMember us-gaap:HomeEquityMember 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember 2020-09-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:FairValueInputsLevel2Member us-gaap:USGovernmentSponsoredEnterprisesDebtSecuritiesMember 2020-09-30 0000763901 srt:ParentCompanyMember us-gaap:UnderlyingOtherMember us-gaap:GuaranteeTypeOtherMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:SubstandardMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 country:PR us-gaap:FinanceLeasesPortfolioSegmentMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:DoubtfulMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2020-01-01 2020-09-30 0000763901 bpop:TradingGainsLossesMember 2020-01-01 2020-09-30 0000763901 country:US us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:DoubtfulMember 2019-12-31 0000763901 bpop:ClassifiedLoansMember us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2019-12-31 0000763901 us-gaap:StandbyLettersOfCreditMember 2020-09-30 0000763901 us-gaap:ResidentialMortgageMember 2020-01-01 2020-09-30 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:USTreasurySecuritiesMember 2019-12-31 0000763901 bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueInputsLevel1Member 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 bpop:SCSubtopic31030Member country:PR 2019-12-31 0000763901 bpop:CumulativePreferredStockSixPointOneTwoFivePercentMember 2020-01-01 2020-09-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:OtherDebtSecuritiesMember us-gaap:FairValueInputsLevel2Member 2019-12-31 0000763901 us-gaap:OtherAssetsMember bpop:FnmaGnmaFhlmcVieMember 2019-12-31 0000763901 country:PR us-gaap:MortgageReceivablesMember 2019-01-01 2019-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember 2019-01-01 2019-09-30 0000763901 bpop:SCSubtopic31030Member country:US 2019-12-31 0000763901 us-gaap:MortgageReceivablesMember bpop:AccrualMember 2020-09-30 0000763901 us-gaap:OtherAssetsMember 2020-09-30 0000763901 country:PR us-gaap:FinanceLeasesPortfolioSegmentMember 2019-09-30 0000763901 us-gaap:PassMember us-gaap:FinanceLeasesPortfolioSegmentMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:CommercialBankingMember us-gaap:OperatingSegmentsMember 2019-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:SubstandardMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:DoubtfulMember 2019-12-31 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember 2019-09-30 0000763901 us-gaap:PerformanceSharesMember us-gaap:RestrictedStockUnitsRSUMember srt:ManagementMember 2020-09-30 0000763901 us-gaap:FairValueMeasurementsNonrecurringMember us-gaap:FairValueInputsLevel1Member 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:PassMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 us-gaap:CommonStockMember 2020-06-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromMunicipalitiesMember 2020-01-01 2020-09-30 0000763901 us-gaap:MortgageBackedSecuritiesMember us-gaap:SecuredDebtMember us-gaap:MaturityUpTo30DaysMember 2019-12-31 0000763901 us-gaap:MortgageReceivablesMember country:US 2018-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember bpop:LegacyMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember 2019-01-01 2019-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:SubstandardMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2020-09-30 0000763901 bpop:WatchMember us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:SubstandardMember us-gaap:AutomobileLoanMember 2020-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:SubstandardMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2020-09-30 0000763901 bpop:ValuationTechniqueExternalAppraisalMember us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsNonrecurringMember srt:WeightedAverageMember us-gaap:LoansReceivableMember 2019-01-01 2019-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:DoubtfulMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:SpecialMentionMember 2020-09-30 0000763901 country:PR us-gaap:FinanceLeasesPortfolioSegmentMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 bpop:WatchMember country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:PassMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:SubstandardMember 2019-12-31 0000763901 country:PR us-gaap:CreditCardReceivablesMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 country:PR us-gaap:ConstructionLoansMember 2019-09-30 0000763901 us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 us-gaap:PassMember bpop:LegacyMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember bpop:OtherCollateralMember 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2019-12-31 0000763901 us-gaap:UnfundedLoanCommitmentMember 2019-01-01 2019-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:PassMember us-gaap:HomeEquityMember 2020-09-30 0000763901 srt:MinimumMember us-gaap:ValuationTechniqueDiscountedCashFlowMember 2020-09-30 0000763901 country:US us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember country:US us-gaap:DoubtfulMember 2019-12-31 0000763901 country:US us-gaap:ConstructionLoansMember us-gaap:PassMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:PassMember 2020-09-30 0000763901 country:PR us-gaap:MortgageReceivablesMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 bpop:WatchMember us-gaap:FinanceLeasesPortfolioSegmentMember 2019-12-31 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 us-gaap:HomeEquityMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 us-gaap:MortgageReceivablesMember us-gaap:SubstandardMember 2020-09-30 0000763901 bpop:WatchMember country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2020-09-30 0000763901 country:PR us-gaap:MortgageReceivablesMember us-gaap:CollateralizedAutoLoansMember 2020-09-30 0000763901 country:PR us-gaap:MortgageReceivablesMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 bpop:WatchMember country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2020-09-30 0000763901 us-gaap:FinanceLeasesPortfolioSegmentMember 2019-12-31 0000763901 bpop:CommercialOrConstructionMember 2019-07-01 2019-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:SubstandardMember us-gaap:HomeEquityMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:PassMember 2020-09-30 0000763901 country:PR us-gaap:MortgageReceivablesMember us-gaap:AccountsReceivableMember 2020-09-30 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:SubstandardMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:RealEstateMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:PassMember 2019-12-31 0000763901 us-gaap:ConstructionLoansMember us-gaap:PassMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2020-07-01 2020-09-30 0000763901 country:PR us-gaap:MortgageReceivablesMember us-gaap:DoubtfulMember 2019-12-31 0000763901 bpop:ConsumerOtherMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 bpop:WatchMember country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2019-12-31 0000763901 country:US us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2019-12-31 0000763901 country:US us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:TrustfeesMember 2019-01-01 2019-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2020-01-01 2020-09-30 0000763901 country:PR us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:FinanceLeasesPortfolioSegmentMember 2019-12-31 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:PassMember us-gaap:HomeEquityMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-01-01 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:SubstandardMember 2019-12-31 0000763901 us-gaap:CommercialAndIndustrialSectorMember 2019-12-31 0000763901 bpop:BpnaMember bpop:CreditCardFeesExcludingLateFeesAndMembershipFeesMember 2019-01-01 2019-09-30 0000763901 bpop:EVERTECIncMember bpop:OtherFeeRevenueMember 2020-01-01 2020-09-30 0000763901 bpop:LegacyMember 2019-01-01 2019-09-30 0000763901 country:US us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember us-gaap:DoubtfulMember 2019-12-31 0000763901 bpop:WatchMember country:US bpop:LegacyMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:SubstandardMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 bpop:LegacyMember 2019-12-31 0000763901 us-gaap:SubstandardMember us-gaap:FinanceLeasesPortfolioSegmentMember 2019-12-31 0000763901 country:PR us-gaap:MortgageReceivablesMember us-gaap:PassMember 2019-12-31 0000763901 country:US us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConstructionLoansMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:PassMember bpop:ConsumerOtherMember 2019-12-31 0000763901 country:US 2019-09-30 0000763901 us-gaap:UnfundedLoanCommitmentMember 2019-09-30 0000763901 us-gaap:FinanceLeasesPortfolioSegmentMember 2019-07-01 2019-09-30 0000763901 country:PR us-gaap:MortgageReceivablesMember us-gaap:SubstandardMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2020-07-01 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:SubstandardMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 country:PR us-gaap:ConstructionLoansMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 bpop:ValuationTechniqueExternalAppraisalMember srt:MinimumMember us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsNonrecurringMember us-gaap:LoansReceivableMember 2019-01-01 2019-09-30 0000763901 bpop:ClassifiedLoansMember us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2019-12-31 0000763901 bpop:ClassifiedLoansMember country:PR us-gaap:ConsumerPortfolioSegmentMember 2019-12-31 0000763901 us-gaap:AdditionalPaidInCapitalMember 2019-01-01 2019-09-30 0000763901 bpop:WatchMember country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2019-12-31 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:PassMember bpop:ConsumerOtherMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:SubstandardMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:SpecialMentionMember 2020-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:MortgageReceivablesMember country:US 2020-09-30 0000763901 country:PR us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2020-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:SubstandardMember 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:PassMember 2019-12-31 0000763901 bpop:SCSubtopic31030Member us-gaap:CommercialAndIndustrialSectorMember 2019-12-31 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember 2020-01-01 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2020-01-01 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember country:US us-gaap:PassMember 2020-09-30 0000763901 country:US us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 bpop:SecuritiesInWhollyOwnedStatutoryBusinessTrustsMember us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueInputsLevel1Member 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 country:PR us-gaap:SubstandardMember us-gaap:FinanceLeasesPortfolioSegmentMember 2020-09-30 0000763901 country:US us-gaap:SpecialMentionMember bpop:LegacyMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:DoubtfulMember 2020-09-30 0000763901 country:PR us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 bpop:ValuationTechniqueExternalAppraisalMember us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsNonrecurringMember us-gaap:LoansReceivableMember srt:MaximumMember 2019-01-01 2019-09-30 0000763901 country:PR us-gaap:MortgageReceivablesMember us-gaap:RealEstateMember 2020-09-30 0000763901 bpop:BpnaMember bpop:AileenBetancesEtAlVPopularBankEtAlMember 2019-07-01 2019-07-30 0000763901 bpop:AccelerateShareRepurchaseMember us-gaap:TreasuryStockMember 2019-01-01 2019-03-31 0000763901 bpop:FixedRateJuniorSubordinatedDeferrableInterestDebenturesDue2033To2034Member us-gaap:JuniorSubordinatedDebtMember 2020-01-01 2020-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:PassMember 2019-12-31 0000763901 us-gaap:FairValueInputsLevel3Member srt:WeightedAverageMember us-gaap:FairValueMeasurementsNonrecurringMember bpop:ValuationTechniqueExternalAppraisalMember us-gaap:RealEstateAcquiredInSatisfactionOfDebtMember 2019-01-01 2019-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 srt:ConsolidationEliminationsMember bpop:OtherServicesMember 2020-01-01 2020-09-30 0000763901 bpop:ServicingAssetAtFairValueAmountMember us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:ValuationTechniqueDiscountedCashFlowMember srt:MaximumMember 2020-01-01 2020-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-07-01 2019-09-30 0000763901 bpop:WatchMember country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2020-09-30 0000763901 country:PR us-gaap:MortgageReceivablesMember bpop:OtherCollateralMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:AccountsReceivableMember 2020-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromMunicipalitiesMember bpop:MoreThanTenYearsFromBalanceSheetDateMember us-gaap:SecuritiesInvestmentMember 2020-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromPrCentralGovernmentMember us-gaap:SecuritiesInvestmentMember 2020-09-30 0000763901 us-gaap:OtherAssetsMember bpop:FnmaGnmaFhlmcVieMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember us-gaap:CollateralPledgedMember 2020-09-30 0000763901 country:PR us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2019-12-31 0000763901 bpop:NoncreditCommitmentMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:PassMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:RealEstateMember 2020-09-30 0000763901 bpop:WatchMember us-gaap:MortgageReceivablesMember 2019-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:DoubtfulMember 2019-12-31 0000763901 country:PR us-gaap:CommercialAndIndustrialSectorMember 2019-12-31 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember us-gaap:IntersubsegmentEliminationsMember 2020-07-01 2020-09-30 0000763901 bpop:LoansHeldInPortfolioMember 2020-01-01 2020-01-02 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2019-07-01 2019-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 country:US us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2019-12-31 0000763901 country:US us-gaap:FinancingReceivables30To59DaysPastDueMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:CollateralizedAutoLoansMember 2020-09-30 0000763901 country:PR us-gaap:MortgageReceivablesMember bpop:TaxiMedallionsMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember bpop:TaxiMedallionsMember 2020-09-30 0000763901 country:US us-gaap:SubstandardMember bpop:LegacyMember 2019-12-31 0000763901 us-gaap:MortgageReceivablesMember us-gaap:EquipmentMember 2020-09-30 0000763901 country:PR us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:SubstandardMember 2019-12-31 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember bpop:TaxiMedallionsMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2019-07-01 2019-09-30 0000763901 bpop:SCSubtopic31030Member us-gaap:CommercialRealEstatePortfolioSegmentMember 2019-12-31 0000763901 us-gaap:PreferredStockMember us-gaap:SeriesBPreferredStockMember 2020-01-01 2020-02-24 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:SubstandardMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:SpecialMentionMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember us-gaap:AccountsReceivableMember 2020-09-30 0000763901 bpop:PopularBankMember 2020-09-30 0000763901 bpop:OtherCountriesMember 2020-09-30 0000763901 bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember us-gaap:FairValueInputsLevel3Member us-gaap:EstimateOfFairValueFairValueDisclosureMember 2019-12-31 0000763901 country:US us-gaap:FinanceLeasesPortfolioSegmentMember 2019-07-01 2019-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2020-09-30 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2020-01-01 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2020-01-01 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:PassMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:CollateralizedAutoLoansMember 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember 2020-07-01 2020-09-30 0000763901 bpop:SCSubtopic31030Member 2020-01-02 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:SubstandardMember bpop:ConsumerOtherMember 2019-12-31 0000763901 country:US bpop:LegacyMember 2020-01-01 2020-09-30 0000763901 country:PR us-gaap:MortgageReceivablesMember 2018-12-31 0000763901 us-gaap:ConstructionLoansMember 2018-12-31 0000763901 us-gaap:MortgageReceivablesMember country:US 2019-09-30 0000763901 us-gaap:ConstructionLoansMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 bpop:TaxiMedallionsMember 2020-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromMunicipalitiesMember bpop:WithinOneYearFromBalanceSheetDateMember 2020-09-30 0000763901 bpop:ClassifiedLoansMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2019-12-31 0000763901 country:PR us-gaap:FinanceLeasesPortfolioSegmentMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:CollateralizedAutoLoansMember 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember bpop:OtherCollateralMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:CollateralizedAutoLoansMember 2020-09-30 0000763901 country:PR us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:SubstandardMember 2020-09-30 0000763901 us-gaap:TreasuryStockMember 2019-01-01 2019-09-30 0000763901 country:PR us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:EquipmentMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:PassMember 2019-12-31 0000763901 us-gaap:AdditionalPaidInCapitalMember 2018-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:DoubtfulMember 2019-12-31 0000763901 country:US us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2019-12-31 0000763901 us-gaap:LetterOfCreditMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember country:US us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 country:PR us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2019-12-31 0000763901 bpop:PurchasedMortgageServicingRightsMSRMember us-gaap:ResidentialMortgageMember 2019-01-01 2019-12-31 0000763901 bpop:OtherSubsidiariesMember 2018-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember 2019-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2019-12-31 0000763901 us-gaap:SubstandardMember bpop:LegacyMember 2019-12-31 0000763901 bpop:ClassifiedLoansMember country:US us-gaap:ConstructionLoansMember 2019-12-31 0000763901 bpop:BancoPopularDePuertoRicoMember 2020-07-31 0000763901 us-gaap:FederalReserveBankAdvancesMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:RealEstateMember 2020-09-30 0000763901 bpop:SecuritiesInWhollyOwnedStatutoryBusinessTrustsMember us-gaap:FairValueInputsLevel3Member us-gaap:EstimateOfFairValueFairValueDisclosureMember 2020-09-30 0000763901 bpop:BpnaMember bpop:TrustfeesMember 2020-01-01 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 bpop:ClassifiedLoansMember country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2019-12-31 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:ConsumerAndRetailBankingMember us-gaap:OperatingSegmentsMember 2019-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2019-07-01 2019-09-30 0000763901 bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember us-gaap:EstimateOfFairValueFairValueDisclosureMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2020-01-01 2020-09-30 0000763901 country:PR bpop:ResidentialMortgageLoansInsuredByFhaMember 2019-12-31 0000763901 us-gaap:AdditionalPaidInCapitalMember bpop:AccelerateShareRepurchaseMember 2020-01-01 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:AccountsReceivableMember 2020-09-30 0000763901 country:PR us-gaap:EquipmentMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:SpecialMentionMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2020-09-30 0000763901 bpop:OtherServicesMember srt:NonGuarantorSubsidiariesMember 2019-07-01 2019-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:AccountsReceivableMember 2020-09-30 0000763901 us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:DoubtfulMember 2019-12-31 0000763901 bpop:ClassifiedLoansMember us-gaap:FinanceLeasesPortfolioSegmentMember 2019-12-31 0000763901 bpop:PrGovernmentDirectExposureMember bpop:PrGovernmentAndItsInstrumentalitiesAndMunicipalitiesMember 2019-12-31 0000763901 us-gaap:MortgageReceivablesMember country:US us-gaap:SubstandardMember 2020-09-30 0000763901 us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember bpop:AccumulatedDefinedBenefitPlansAdjustmentAmortizationOfNetLossMember bpop:PersonnelCostsMember 2020-01-01 2020-09-30 0000763901 us-gaap:TreasuryStockMember 2020-09-30 0000763901 bpop:FixedRateAdvancesDue2019To2029Member 2020-09-30 0000763901 us-gaap:MortgageBackedSecuritiesMember us-gaap:AvailableforsaleSecuritiesMember 2020-09-30 0000763901 bpop:ServicedMortgageLoansMember 2020-09-30 0000763901 us-gaap:CommonStockMember 2020-09-30 0000763901 us-gaap:CoreDepositsMember 2020-09-30 0000763901 us-gaap:FinancialGuaranteeMember 2020-09-30 0000763901 us-gaap:RestrictedStockUnitsRSUMember srt:DirectorMember 2020-09-30 0000763901 srt:MaximumMember 2020-09-30 0000763901 us-gaap:CommitmentsToExtendCreditMember bpop:CommercialAndConstructionLinesOfCreditMember 2019-12-31 0000763901 bpop:BancoPopularDePuertoRicoMember 2020-01-01 2020-09-30 0000763901 us-gaap:CommitmentsToExtendCreditMember bpop:OtherLoanCommitmentsMember 2019-12-31 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:ConstructionLoansMember 2020-09-30 0000763901 country:PR us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember srt:MaximumMember us-gaap:CollateralizedMortgageObligationsMember us-gaap:ValuationTechniqueDiscountedCashFlowMember 2019-01-01 2019-09-30 0000763901 us-gaap:FederalHomeLoanBankAdvancesMember 2019-12-31 0000763901 us-gaap:FairValueMeasurementsRecurringMember bpop:CollateralizedMortgageObligationsIssuedByUSGovernmentSponsoredEnterprisesAndUSGovernmentMember us-gaap:FairValueInputsLevel1Member 2020-09-30 0000763901 bpop:IntercompanyMember 2019-12-31 0000763901 us-gaap:FairValueMeasurementsRecurringMember bpop:CollateralizedMortgageObligationsIssuedByUSGovernmentSponsoredEnterprisesAndUSGovernmentMember 2019-12-31 0000763901 us-gaap:FairValueMeasurementsRecurringMember bpop:CollateralizedMortgageObligationsIssuedByUSGovernmentSponsoredEnterprisesAndUSGovernmentMember 2020-09-30 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:CollateralizedMortgageObligationsMember 2020-09-30 0000763901 srt:ParentCompanyMember 2019-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:DoubtfulMember 2019-12-31 0000763901 us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueInputsLevel1Member us-gaap:OtherDebtSecuritiesMember 2020-09-30 0000763901 bpop:OtherSubsidiariesMember 2020-07-01 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember country:US us-gaap:FinancingReceivables30To59DaysPastDueMember 2020-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromPrCentralGovernmentMember bpop:MoreThanTenYearsFromBalanceSheetDateMember 2020-09-30 0000763901 bpop:WatchMember country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2019-12-31 0000763901 country:US bpop:LegacyMember 2019-01-01 2019-09-30 0000763901 us-gaap:MortgageBackedSecuritiesMember us-gaap:FairValueMeasurementsRecurringMember 2019-12-31 0000763901 srt:NonGuarantorSubsidiariesMember 2020-07-01 2020-09-30 0000763901 us-gaap:DoubtfulMember bpop:LegacyMember 2019-12-31 0000763901 us-gaap:ConstructionLoansMember bpop:NonAccrualMember 2019-12-31 0000763901 country:US us-gaap:AccountsReceivableMember 2020-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromMunicipalitiesMember bpop:MoreThanOneAndWithinFiveYearsFromBalanceSheetDateMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2019-07-01 2019-09-30 0000763901 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2019-01-01 2019-09-30 0000763901 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2020-06-30 0000763901 country:US us-gaap:SubstandardMember 2019-12-31 0000763901 us-gaap:MaterialReconcilingItemsMember 2020-09-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:CollateralizedMortgageObligationsMember us-gaap:FairValueInputsLevel2Member 2019-12-31 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 bpop:ClassifiedLoansMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2019-12-31 0000763901 country:PR us-gaap:LoansMember 2019-12-31 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2020-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:SubstandardMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2019-12-31 0000763901 bpop:ClassifiedLoansMember us-gaap:MortgageReceivablesMember 2019-12-31 0000763901 bpop:ServiceChargesOnDepositAccountsMember srt:NonGuarantorSubsidiariesMember 2019-01-01 2019-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromPrCentralGovernmentMember bpop:MoreThanTenYearsFromBalanceSheetDateMember 2020-01-01 2020-09-30 0000763901 us-gaap:FinancialStandbyLetterOfCreditMember 2019-12-31 0000763901 us-gaap:USTreasurySecuritiesMember us-gaap:SecuredDebtMember us-gaap:MaturityOver90DaysMember 2019-12-31 0000763901 bpop:CollateralizedMortgageObligationsIssuedByUSGovernmentSponsoredEnterprisesAndUSGovernmentMember us-gaap:CarryingReportedAmountFairValueDisclosureMember 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:CreditCardFeesExcludingLateFeesAndMembershipFeesMember 2019-01-01 2019-09-30 0000763901 srt:ConsolidationEliminationsMember bpop:OtherServicesMember 2019-01-01 2019-09-30 0000763901 country:PR bpop:TaxiMedallionsMember 2020-09-30 0000763901 country:PR us-gaap:MortgageReceivablesMember 2019-09-30 0000763901 us-gaap:EquipmentMember 2020-09-30 0000763901 us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:DoubtfulMember 2019-12-31 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromMunicipalitiesMember bpop:MoreThanTenYearsFromBalanceSheetDateMember 2020-09-30 0000763901 us-gaap:ResidentialMortgageMember 2019-01-01 2019-09-30 0000763901 srt:MinimumMember 2020-01-01 2020-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromPrCentralGovernmentMember bpop:MoreThanFiveAndWithinTenYearsFromBalanceSheetDateMember 2020-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember 2019-12-31 0000763901 country:US us-gaap:ConstructionLoansMember us-gaap:DoubtfulMember 2019-12-31 0000763901 bpop:OtherSubsidiariesMember bpop:ServiceChargesOnDepositAccountsMember 2019-01-01 2019-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:PassMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember bpop:OtherCollateralMember 2020-09-30 0000763901 bpop:SCSubtopic31030Member us-gaap:MortgageReceivablesMember 2019-12-31 0000763901 us-gaap:PreferredStockMember 2018-12-31 0000763901 us-gaap:ConsumerLoanMember 2020-01-01 2020-09-30 0000763901 us-gaap:ConsumerLoanMember 2019-01-01 2019-09-30 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember 2020-09-30 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember bpop:LegacyMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2019-01-01 2019-09-30 0000763901 bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueInputsLevel1Member 2019-12-31 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:PassMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 bpop:ClassifiedLoansMember country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2019-12-31 0000763901 us-gaap:ConstructionLoansMember bpop:AccrualMember 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:SubstandardMember us-gaap:AutomobileLoanMember 2019-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 srt:NonGuarantorSubsidiariesMember 2019-09-30 0000763901 bpop:ClassifiedLoansMember country:US us-gaap:CommercialPortfolioSegmentMember 2019-12-31 0000763901 us-gaap:MortgageReceivablesMember country:US 2019-07-01 2019-09-30 0000763901 srt:ParentCompanyMember bpop:ServiceChargesOnDepositAccountsMember 2020-01-01 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:IndemnificationGuaranteeMember 2020-09-30 0000763901 bpop:SCSubtopic31030Member 2019-07-01 2019-09-30 0000763901 bpop:MortgageBankingActivitiesMember 2020-07-01 2020-09-30 0000763901 bpop:ServicingAssetAtFairValueAmountMember us-gaap:FairValueInputsLevel3Member 2020-07-01 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:AccountsReceivableMember 2020-09-30 0000763901 country:US us-gaap:CollateralizedAutoLoansMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:PassMember us-gaap:HomeEquityMember 2019-12-31 0000763901 country:PR us-gaap:ConstructionLoansMember 2018-12-31 0000763901 bpop:OtherServicesMember 2019-07-01 2019-09-30 0000763901 bpop:MortgageBankingActivitiesMember 2019-07-01 2019-09-30 0000763901 us-gaap:FairValueInputsLevel1Member 2020-07-01 2020-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:FairValueInputsLevel3Member 2020-07-01 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:IndemnificationGuaranteeMember 2020-07-01 2020-09-30 0000763901 us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember us-gaap:AccumulatedNetGainLossFromDesignatedOrQualifyingCashFlowHedgesMember us-gaap:InterestRateSwapMember 2020-07-01 2020-09-30 0000763901 bpop:MortgageBankingActivitiesMember us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember us-gaap:AccumulatedNetGainLossFromDesignatedOrQualifyingCashFlowHedgesMember us-gaap:ForwardContractsMember 2019-07-01 2019-09-30 0000763901 us-gaap:FinancialGuaranteeMember 2019-07-01 2019-09-30 0000763901 bpop:EVERTECIncMember 2019-07-01 2019-09-30 0000763901 bpop:WatchMember us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 country:US us-gaap:ConstructionLoansMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:PassMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember 2019-01-01 2019-09-30 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember bpop:LegacyMember 2019-12-31 0000763901 us-gaap:SubstandardMember 2019-12-31 0000763901 country:US us-gaap:PassMember 2019-12-31 0000763901 us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember us-gaap:AccumulatedNetGainLossFromDesignatedOrQualifyingCashFlowHedgesMember 2020-07-01 2020-09-30 0000763901 us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember us-gaap:AccumulatedDefinedBenefitPlansAdjustmentMember 2019-07-01 2019-09-30 0000763901 us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember 2019-07-01 2019-09-30 0000763901 bpop:EVERTECIncMember bpop:RentalIncomeMember 2019-07-01 2019-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:CollateralizedMortgageObligationsMember 2020-07-01 2020-09-30 0000763901 bpop:ServicingAssetAtFairValueAmountMember 2019-06-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:OtherDebtSecuritiesMember 2019-07-01 2019-09-30 0000763901 bpop:MortgageBankingActivitiesMember 2019-07-01 2019-09-30 0000763901 bpop:BpnaMember bpop:TrustfeesMember 2019-07-01 2019-09-30 0000763901 bpop:BpnaMember bpop:ServiceChargesOnDepositAccountsMember 2019-07-01 2019-09-30 0000763901 bpop:BpnaMember bpop:CreditCardFeesExcludingLateFeesAndMembershipFeesMember 2019-07-01 2019-09-30 0000763901 bpop:BpnaMember bpop:SalesAndAdministrationOfInvestmentProductsMember 2019-07-01 2019-09-30 0000763901 us-gaap:OtherPostretirementBenefitPlansDefinedBenefitMember 2020-07-01 2020-09-30 0000763901 us-gaap:OtherPostretirementBenefitPlansDefinedBenefitMember 2019-01-01 2019-09-30 0000763901 us-gaap:PensionPlansDefinedBenefitMember 2019-01-01 2019-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember 2020-07-01 2020-09-30 0000763901 us-gaap:OperatingSegmentsMember 2020-07-01 2020-09-30 0000763901 us-gaap:CorporateNonSegmentMember 2020-07-01 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember 2019-07-01 2019-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember bpop:OtherServicesMember 2020-07-01 2020-09-30 0000763901 country:PR 2020-07-01 2020-09-30 0000763901 bpop:OtherCountriesMember 2020-07-01 2020-09-30 0000763901 srt:ParentCompanyMember 2020-07-01 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:DoubtfulMember us-gaap:HomeEquityMember 2019-12-31 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2019-07-01 2019-09-30 0000763901 us-gaap:RestrictedStockUnitsRSUMember srt:DirectorMember 2019-12-31 0000763901 srt:ConsolidationEliminationsMember bpop:ServiceChargesOnDepositAccountsMember 2020-07-01 2020-09-30 0000763901 us-gaap:ResidentialMortgageMember 2020-07-01 2020-09-30 0000763901 bpop:CommercialAndConstructionLoanMember 2020-07-01 2020-09-30 0000763901 country:PR us-gaap:ConstructionLoansMember 2020-07-01 2020-09-30 0000763901 country:US 2020-07-01 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember country:US 2020-07-01 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember 2020-06-30 0000763901 bpop:LegacyMember 2020-07-01 2020-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:DoubtfulMember 2019-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember 2019-12-31 0000763901 bpop:EVERTECIncMember us-gaap:OtherExpenseMember 2019-07-01 2019-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:OtherDebtSecuritiesMember 2020-07-01 2020-09-30 0000763901 bpop:ServicingAssetAtFairValueAmountMember 2020-07-01 2020-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:MortgageBackedSecuritiesMember 2019-06-30 0000763901 us-gaap:MortgageBackedSecuritiesMember us-gaap:AvailableforsaleSecuritiesMember 2019-07-01 2019-09-30 0000763901 bpop:TradingGainsLossesMember 2019-07-01 2019-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:TrustfeesMember 2020-07-01 2020-09-30 0000763901 bpop:BpnaMember bpop:CreditCardFeesExcludingLateFeesAndMembershipFeesMember 2020-07-01 2020-09-30 0000763901 bpop:BpnaMember 2019-07-01 2019-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:ServiceChargesOnDepositAccountsMember 2019-07-01 2019-09-30 0000763901 bpop:PopularBankMember us-gaap:OperatingSegmentsMember 2020-07-01 2020-09-30 0000763901 us-gaap:IntersegmentEliminationMember 2020-07-01 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:SubstandardMember us-gaap:HomeEquityMember 2019-12-31 0000763901 us-gaap:MortgageReceivablesMember country:US us-gaap:CollateralPledgedMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:EquipmentMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:PassMember 2020-09-30 0000763901 country:US us-gaap:ConstructionLoansMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 us-gaap:MortgageReceivablesMember country:US us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember 2020-07-01 2020-09-30 0000763901 us-gaap:FinanceLeasesPortfolioSegmentMember 2020-07-01 2020-09-30 0000763901 bpop:ConsumerOtherMember us-gaap:ConsumerPortfolioSegmentMember 2019-07-01 2019-09-30 0000763901 bpop:CommercialRealEstateOwnerOccupiedMember us-gaap:CommercialPortfolioSegmentMember country:US 2019-01-01 2019-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2019-01-01 2019-09-30 0000763901 us-gaap:RetainedEarningsMember 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2019-01-01 2019-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember 2019-07-01 2019-09-30 0000763901 us-gaap:MortgageReceivablesMember 2019-06-30 0000763901 us-gaap:CommercialPortfolioSegmentMember country:US 2019-07-01 2019-09-30 0000763901 country:PR us-gaap:FinanceLeasesPortfolioSegmentMember 2019-07-01 2019-09-30 0000763901 us-gaap:FairValueInputsLevel2Member bpop:ServicingAssetAtFairValueAmountMember 2019-01-01 2019-09-30 0000763901 us-gaap:FinancialGuaranteeMember 2020-07-01 2020-09-30 0000763901 bpop:LoansWithRecourseMember bpop:ServicedMortgageLoansMember 2020-07-01 2020-09-30 0000763901 us-gaap:ResidentialMortgageMember 2019-07-01 2019-09-30 0000763901 srt:ManagementMember 2020-09-30 0000763901 us-gaap:RestrictedStockMember srt:DirectorMember 2020-07-01 2020-09-30 0000763901 srt:DirectorMember us-gaap:RestrictedStockUnitsRSUMember 2020-07-01 2020-09-30 0000763901 srt:DirectorMember us-gaap:RestrictedStockUnitsRSUMember 2019-07-01 2019-09-30 0000763901 bpop:CommercialMultiFamilyMember us-gaap:CommercialPortfolioSegmentMember 2019-01-01 2019-09-30 0000763901 bpop:AccelerateShareRepurchaseMember bpop:Covid19Member 2020-01-01 2020-09-30 0000763901 us-gaap:TreasuryStockMember 2020-07-01 2020-09-30 0000763901 us-gaap:TreasuryStockMember 2019-07-01 2019-09-30 0000763901 bpop:AccelerateShareRepurchaseMember us-gaap:AdditionalPaidInCapitalMember 2020-01-01 2020-01-30 0000763901 us-gaap:SpecialMentionMember bpop:LegacyMember 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember bpop:OtherCollateralMember 2020-09-30 0000763901 bpop:PrGovernmentIndirectExposureMember us-gaap:CommercialRealEstateMember 2019-12-31 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2019-07-01 2019-09-30 0000763901 country:PR us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:PassMember 2020-09-30 0000763901 country:US us-gaap:ConstructionLoansMember us-gaap:SpecialMentionMember 2020-09-30 0000763901 us-gaap:RetainedEarningsMember 2019-07-01 2019-09-30 0000763901 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2019-06-30 0000763901 bpop:CumulativeEffectPeriodOfAdoptionAdjustmentMember us-gaap:RetainedEarningsMember 2018-12-31 0000763901 bpop:ValuationTechniqueExternalAppraisalMember us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsNonrecurringMember us-gaap:LoansReceivableMember srt:MaximumMember 2020-01-01 2020-09-30 0000763901 bpop:CommercialMultiFamilyMember us-gaap:CommercialPortfolioSegmentMember 2020-07-01 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2020-09-30 0000763901 us-gaap:ShortTermDebtMember 2020-09-30 0000763901 bpop:BhdLeonMember 2019-01-01 2019-09-30 0000763901 us-gaap:SubsequentEventMember us-gaap:FacilityClosingMember bpop:NewYorkCityMember 2020-10-27 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember bpop:ConsumerAndRetailBankingMember 2020-07-01 2020-09-30 0000763901 bpop:OtherSubsidiariesMember bpop:OtherServicesMember 2020-07-01 2020-09-30 0000763901 us-gaap:SubsequentEventMember us-gaap:FacilityClosingMember bpop:NewYorkCityMember 2020-01-01 2020-10-27 0000763901 us-gaap:MortgageReceivablesMember 2018-12-31 0000763901 us-gaap:MortgageReceivablesMember 2019-01-01 2019-09-30 0000763901 us-gaap:FairValueInputsLevel2Member bpop:TradingAccountDebtSecuritiesMember us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2020-01-01 2020-09-30 0000763901 us-gaap:FairValueInputsLevel1Member us-gaap:FederalNationalMortgageAssociationCertificatesAndObligationsFNMAMember bpop:TradingAccountDebtSecuritiesMember 2020-01-01 2020-09-30 0000763901 us-gaap:FairValueInputsLevel3Member bpop:TradingAccountDebtSecuritiesMember us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2020-07-01 2020-09-30 0000763901 us-gaap:FairValueInputsLevel2Member us-gaap:FederalNationalMortgageAssociationCertificatesAndObligationsFNMAMember bpop:TradingAccountDebtSecuritiesMember 2020-07-01 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember bpop:GuaranteedByUsSponsoredEntitiesMember 2020-09-30 0000763901 country:PR us-gaap:ConstructionLoansMember bpop:OtherCollateralMember 2020-09-30 0000763901 country:US us-gaap:ConstructionLoansMember us-gaap:CollateralizedAutoLoansMember 2020-09-30 0000763901 us-gaap:ConstructionLoansMember us-gaap:EquipmentMember 2020-09-30 0000763901 us-gaap:ConstructionLoansMember us-gaap:AccountsReceivableMember 2020-09-30 0000763901 us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember bpop:RealizedLossOnSaleOfDebtSecuritiesMember 2020-07-01 2020-09-30 0000763901 bpop:Covid19Member bpop:LoanReceivablesMoratoriumCompletedMember 2020-09-30 0000763901 country:US us-gaap:SubstandardMember us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2020-09-30 0000763901 country:US us-gaap:UnlikelyToBeCollectedFinancingReceivableMember us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2020-09-30 0000763901 bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember 2020-07-01 2020-09-30 0000763901 us-gaap:ConsumerLoanMember 2019-07-01 2019-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember 2020-07-01 2020-09-30 0000763901 country:PR us-gaap:FinanceLeasesPortfolioSegmentMember 2020-07-01 2020-09-30 0000763901 country:PR us-gaap:MortgageReceivablesMember 2020-07-01 2020-09-30 0000763901 us-gaap:ConstructionLoansMember country:US 2020-07-01 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember country:US 2020-06-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember 2020-06-30 0000763901 us-gaap:FinanceLeasesPortfolioSegmentMember 2020-06-30 0000763901 us-gaap:UnfundedLoanCommitmentMember 2019-06-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2020-07-01 2020-09-30 0000763901 bpop:CommercialRealEstateNonOwnerOccupiedMember country:PR us-gaap:CommercialPortfolioSegmentMember 2019-01-01 2019-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2019-01-01 2019-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember country:US us-gaap:ConsumerLoanMember 2019-01-01 2019-09-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember us-gaap:FairValueInputsLevel1Member 2019-12-31 0000763901 bpop:FnmaGnmaFhlmcVieMember bpop:ServicingAssetAtFairValueAmountMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember 2018-12-31 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2019-12-31 0000763901 bpop:FnmaGnmaFhlmcVieMember 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember country:US us-gaap:AutomobileLoanMember 2019-01-01 2019-09-30 0000763901 us-gaap:MortgageReceivablesMember 2020-01-01 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember 2019-07-01 2019-09-30 0000763901 us-gaap:ConstructionLoansMember 2019-06-30 0000763901 country:US 2019-06-30 0000763901 us-gaap:ConstructionLoansMember country:US 2019-07-01 2019-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember country:US 2019-06-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember 2019-06-30 0000763901 bpop:TradingAccountDebtSecuritiesMember 2019-01-01 2019-09-30 0000763901 us-gaap:CommercialLoanMember 2019-01-01 2019-09-30 0000763901 bpop:LoansWithRecourseMember bpop:ServicedMortgageLoansMember 2019-07-01 2019-09-30 0000763901 srt:ManagementMember us-gaap:PerformanceSharesMember 2020-07-01 2020-09-30 0000763901 srt:ManagementMember us-gaap:RestrictedStockMember 2020-01-01 2020-09-30 0000763901 srt:ManagementMember 2020-01-01 2020-09-30 0000763901 bpop:CommercialMultiFamilyMember us-gaap:CommercialPortfolioSegmentMember 2019-07-01 2019-09-30 0000763901 bpop:CumulativeEffectPeriodOfAdoptionAdjustmentMember 2020-01-02 0000763901 us-gaap:FederalNationalMortgageAssociationCertificatesAndObligationsFNMAMember 2019-01-01 2019-09-30 0000763901 us-gaap:ConstructionLoansMember 2020-07-01 2020-09-30 0000763901 bpop:BVIMember 2020-09-30 0000763901 us-gaap:ResidentialMortgageMember bpop:BancoPopularDePuertoRicoMember 2019-01-01 2019-09-30 0000763901 us-gaap:UnlikelyToBeCollectedFinancingReceivableMember us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2020-09-30 0000763901 bpop:Covid19Member us-gaap:PaymentDeferralMember 2020-09-30 0000763901 bpop:HazardInsuranceCommisionRelatedLitigationMember 2020-01-01 2020-09-30 0000763901 country:PR us-gaap:AccountsReceivableMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember bpop:TaxiMedallionsMember 2020-09-30 0000763901 bpop:ClassifiedLoansMember us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2019-12-31 0000763901 srt:DirectorMember us-gaap:RestrictedStockMember 2019-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember 2020-01-01 2020-09-30 0000763901 bpop:WatchMember us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2019-12-31 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:FinanceLeasesPortfolioSegmentMember 2019-12-31 0000763901 country:US us-gaap:PassMember bpop:LegacyMember 2019-12-31 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:OtherCountriesMember 2020-07-01 2020-09-30 0000763901 us-gaap:AdditionalPaidInCapitalMember 2019-07-01 2019-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember country:US 2019-09-30 0000763901 bpop:PurchasedCreditDeteriorationLoanMember 2020-07-01 2020-09-30 0000763901 bpop:ValuationTechniqueExternalAppraisalMember us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsNonrecurringMember us-gaap:LoansReceivableMember srt:WeightedAverageMember 2020-01-01 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:EquipmentMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:CollateralPledgedMember 2020-09-30 0000763901 bpop:CommercialMultiFamilyMember us-gaap:CommercialPortfolioSegmentMember 2020-01-01 2020-09-30 0000763901 bpop:BhdLeonMember 2020-01-01 2020-09-30 0000763901 us-gaap:SubsequentEventMember us-gaap:FacilityClosingMember bpop:NewYorkCityMember 2020-10-01 2020-12-31 0000763901 bpop:CommercialOrConstructionMember 2019-01-01 2019-09-30 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FederalNationalMortgageAssociationCertificatesAndObligationsFNMAMember bpop:TradingAccountDebtSecuritiesMember 2019-07-01 2019-09-30 0000763901 us-gaap:FairValueInputsLevel2Member bpop:TradingAccountDebtSecuritiesMember us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2019-01-01 2019-09-30 0000763901 us-gaap:FairValueInputsLevel2Member us-gaap:FederalNationalMortgageAssociationCertificatesAndObligationsFNMAMember bpop:TradingAccountDebtSecuritiesMember 2020-01-01 2020-09-30 0000763901 us-gaap:FairValueInputsLevel1Member us-gaap:FederalNationalMortgageAssociationCertificatesAndObligationsFNMAMember bpop:TradingAccountDebtSecuritiesMember 2020-07-01 2020-09-30 0000763901 bpop:AccelerateShareRepurchaseMember 2020-03-31 0000763901 us-gaap:MortgageReceivablesMember bpop:GuaranteedByUsSponsoredEntitiesMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember bpop:OtherCollateralMember 2020-09-30 0000763901 country:US us-gaap:ConstructionLoansMember us-gaap:RealEstateMember 2020-09-30 0000763901 us-gaap:ConstructionLoansMember us-gaap:CollateralizedAutoLoansMember 2020-09-30 0000763901 us-gaap:ConstructionLoansMember bpop:OtherCollateralMember 2020-09-30 0000763901 bpop:WatchMember country:US us-gaap:CommercialPortfolioSegmentMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember bpop:OtherCollateralMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2019-12-31 0000763901 us-gaap:FinanceLeasesPortfolioSegmentMember bpop:AccrualMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:CollateralPledgedMember 2020-09-30 0000763901 us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember us-gaap:UsGovernmentAgencyInsuredLoansMember us-gaap:MortgageReceivablesMember 2020-09-30 0000763901 us-gaap:SpecialMentionMember bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember bpop:MunisPayableFromRealAndPersonalPropertyTaxesMember 2020-09-30 0000763901 us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember bpop:RealizedLossOnSaleOfDebtSecuritiesMember 2020-01-01 2020-09-30 0000763901 us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember bpop:RealizedLossOnSaleOfDebtSecuritiesMember 2019-01-01 2019-09-30 0000763901 us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember bpop:BulkLoanRepurchaseMember 2020-07-01 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CollateralPledgedMember bpop:CommercialMultiFamilyMember 2020-09-30 0000763901 us-gaap:ResidentialMortgageMember bpop:BancoPopularDePuertoRicoMember 2020-07-01 2020-09-30 0000763901 us-gaap:ResidentialMortgageMember bpop:PopularBankMember 2019-01-01 2019-09-30 0000763901 bpop:BuyBackOptionProgramMember 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:LilliamGonzalezCamachoVBpprMember 2020-01-01 2020-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromMunicipalitiesMember us-gaap:LoansMember bpop:MoreThanOneAndWithinFiveYearsFromBalanceSheetDateMember 2020-09-30 0000763901 srt:ParentCompanyMember bpop:OtherServicesMember 2019-01-01 2019-09-30 0000763901 srt:MaximumMember 2020-01-01 2020-09-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:USTreasurySecuritiesMember us-gaap:FairValueInputsLevel1Member 2019-12-31 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember 2019-01-01 2019-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2020-09-30 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2019-12-31 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:USGovernmentSponsoredEnterprisesDebtSecuritiesMember 2019-12-31 0000763901 bpop:EVERTECIncMember bpop:ProcessingFeesMember 2020-01-01 2020-09-30 0000763901 bpop:WatchMember country:PR us-gaap:FinanceLeasesPortfolioSegmentMember 2019-12-31 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:USTreasurySecuritiesMember us-gaap:FairValueInputsLevel1Member 2020-09-30 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2019-12-31 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2019-12-31 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:SalesAndAdministrationOfInvestmentProductsMember 2020-01-01 2020-09-30 0000763901 us-gaap:PreferredStockMember 2020-09-30 0000763901 us-gaap:CustomerRelationshipsMember 2020-09-30 0000763901 srt:MaximumMember bpop:FixedRateJuniorSubordinatedDeferrableInterestDebenturesDue2033To2034Member us-gaap:JuniorSubordinatedDebtMember 2020-09-30 0000763901 bpop:ServicingAssetAtFairValueAmountMember 2020-09-30 0000763901 srt:ParentCompanyMember us-gaap:DebtSecuritiesPayableMember 2020-09-30 0000763901 bpop:ServiceChargesOnDepositAccountsMember 2019-07-01 2019-09-30 0000763901 bpop:EVERTECIncMember bpop:OtherFeeRevenueMember 2019-07-01 2019-09-30 0000763901 us-gaap:MortgageBackedSecuritiesMember us-gaap:AvailableforsaleSecuritiesMember 2020-07-01 2020-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:MortgageBackedSecuritiesMember 2019-07-01 2019-09-30 0000763901 bpop:MortgageBankingActivitiesMember 2020-07-01 2020-09-30 0000763901 bpop:BpnaMember bpop:ServiceChargesOnDepositAccountsMember 2020-07-01 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:DebitCardFeesMember 2019-07-01 2019-09-30 0000763901 us-gaap:FairValueInputsLevel1Member 2019-07-01 2019-09-30 0000763901 us-gaap:LetterOfCreditMember 2019-12-31 0000763901 bpop:BpnaMember bpop:SalesAndAdministrationOfInvestmentProductsMember 2019-01-01 2019-09-30 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:CollateralizedMortgageObligationsMember 2019-09-30 0000763901 us-gaap:MortgageReceivablesMember country:US us-gaap:SubstandardMember 2019-12-31 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-07-01 2019-09-30 0000763901 country:US us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConstructionLoansMember 2019-12-31 0000763901 bpop:SecuritiesInWhollyOwnedStatutoryBusinessTrustsMember us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueInputsLevel2Member 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:PassMember 2019-12-31 0000763901 country:PR us-gaap:ConstructionLoansMember us-gaap:SubstandardMember 2019-12-31 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:OtherDebtSecuritiesMember 2019-12-31 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:TrustfeesMember 2019-07-01 2019-09-30 0000763901 us-gaap:PensionPlansDefinedBenefitMember 2020-07-01 2020-09-30 0000763901 bpop:OtherCountriesMember 2019-07-01 2019-09-30 0000763901 us-gaap:ConstructionLoansMember us-gaap:DoubtfulMember 2019-12-31 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:OtherServicesMember us-gaap:OperatingSegmentsMember 2019-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromMunicipalitiesMember us-gaap:LoansMember 2020-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2020-09-30 0000763901 bpop:OtherServicesMember 2019-01-01 2019-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromMunicipalitiesMember bpop:MoreThanFiveAndWithinTenYearsFromBalanceSheetDateMember 2020-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 us-gaap:MortgageReceivablesMember bpop:NonAccrualMember 2019-12-31 0000763901 us-gaap:MortgageBackedSecuritiesMember us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember 2019-12-31 0000763901 country:PR us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:ConstructionLoansMember 2019-12-31 0000763901 country:PR us-gaap:MortgageReceivablesMember us-gaap:SubstandardMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 us-gaap:MortgageReceivablesMember country:US us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember 2020-01-01 2020-09-30 0000763901 srt:ConsolidationEliminationsMember bpop:OtherServicesMember 2020-07-01 2020-09-30 0000763901 bpop:CommercialLettersOfCreditMember 2019-12-31 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2020-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromPrCentralGovernmentMember bpop:MoreThanFiveAndWithinTenYearsFromBalanceSheetDateMember 2020-01-01 2020-09-30 0000763901 us-gaap:MortgageBackedSecuritiesMember us-gaap:AvailableforsaleSecuritiesMember 2019-09-30 0000763901 bpop:PrGovernmentDirectExposureMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 bpop:ServicingAssetAtFairValueAmountMember us-gaap:FairValueInputsLevel3Member 2020-01-01 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember us-gaap:AccumulatedNetGainLossFromDesignatedOrQualifyingCashFlowHedgesMember us-gaap:InterestRateSwapMember 2019-07-01 2019-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember bpop:TaxiMedallionsMember 2020-09-30 0000763901 2019-04-01 2019-06-30 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:OtherDebtSecuritiesMember 2020-09-30 0000763901 country:US us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 bpop:ClassifiedLoansMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2020-01-01 2020-09-30 0000763901 country:US 2018-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember country:US 2020-06-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember country:US 2019-12-31 0000763901 bpop:LegacyMember 2020-06-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember 2020-09-30 0000763901 us-gaap:UnfundedLoanCommitmentMember 2018-12-31 0000763901 us-gaap:UnfundedLoanCommitmentMember 2020-07-01 2020-09-30 0000763901 bpop:CommercialMultiFamilyMember us-gaap:CommercialPortfolioSegmentMember country:US 2019-01-01 2019-09-30 0000763901 bpop:LegacyMember 2018-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2019-07-01 2019-09-30 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2020-09-30 0000763901 srt:ParentCompanyMember bpop:OtherServicesMember 2020-01-01 2020-09-30 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:SpecialMentionMember bpop:ConsumerOtherMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember country:US us-gaap:CommercialAndIndustrialSectorMember 2019-01-01 2019-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember country:US us-gaap:HomeEquityMember 2019-01-01 2019-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2019-01-01 2019-09-30 0000763901 bpop:CommercialOrConstructionMember 2020-01-01 2020-09-30 0000763901 us-gaap:PreferredStockMember 2019-09-30 0000763901 bpop:OtherSubsidiariesMember bpop:ServiceChargesOnDepositAccountsMember 2019-07-01 2019-09-30 0000763901 us-gaap:MortgageBackedSecuritiesMember us-gaap:AvailableforsaleSecuritiesMember 2018-12-31 0000763901 bpop:BhdLeonMember 2019-12-31 0000763901 srt:DirectorMember us-gaap:RestrictedStockMember 2019-01-01 2019-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 us-gaap:MortgageReceivablesMember country:US us-gaap:RealEstateMember 2020-09-30 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2019-12-31 0000763901 us-gaap:CommitmentsToExtendCreditMember us-gaap:CreditCardMember 2020-09-30 0000763901 bpop:CommercialOrConstructionMember 2020-07-01 2020-09-30 0000763901 country:US us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2020-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2020-09-30 0000763901 us-gaap:FinancialGuaranteeMember 2019-06-30 0000763901 us-gaap:MortgageReceivablesMember country:US 2019-06-30 0000763901 bpop:LegacyMember country:US 2019-07-01 2019-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember country:US 2019-07-01 2019-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember 2019-07-01 2019-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember 2019-07-01 2019-09-30 0000763901 country:PR 2019-06-30 0000763901 us-gaap:MortgageReceivablesMember 2019-12-31 0000763901 bpop:CommercialOrConstructionMember 2020-09-30 0000763901 bpop:ServicingAssetAtFairValueAmountMember us-gaap:FairValueInputsLevel3Member 2019-01-01 2019-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:FairValueInputsLevel2Member 2019-01-01 2019-09-30 0000763901 us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2019-07-01 2019-09-30 0000763901 srt:ManagementMember us-gaap:RestrictedStockMember 2020-07-01 2020-09-30 0000763901 srt:ManagementMember us-gaap:RestrictedStockMember 2019-01-01 2019-09-30 0000763901 srt:ManagementMember us-gaap:PerformanceSharesMember 2019-07-01 2019-09-30 0000763901 country:PR us-gaap:ConstructionLoansMember us-gaap:PassMember 2019-12-31 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromPrCentralGovernmentMember us-gaap:LoansMember bpop:MoreThanFiveAndWithinTenYearsFromBalanceSheetDateMember 2020-09-30 0000763901 bpop:CollateralizedMortgageObligationsIssuedByUSGovernmentSponsoredEnterprisesAndUSGovernmentMember us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueInputsLevel2Member 2019-12-31 0000763901 us-gaap:OperatingSegmentsMember 2019-09-30 0000763901 bpop:LoansHeldForInvestmentMember 2020-01-01 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:SubstandardMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2019-12-31 0000763901 bpop:ClassifiedLoansMember country:PR us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:PassMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 country:PR us-gaap:ConstructionLoansMember us-gaap:DoubtfulMember 2019-12-31 0000763901 bpop:ServiceChargesOnDepositAccountsMember 2020-01-01 2020-09-30 0000763901 bpop:AccelerateShareRepurchaseMember bpop:Covid19Member 2020-05-01 2020-05-27 0000763901 bpop:BancoPopularDePuertoRicoMember country:US 2020-07-01 2020-09-30 0000763901 bpop:AccumulatedDefinedBenefitPlansAdjustmentAmortizationOfNetLossMember bpop:PersonnelCostsMember us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember 2020-07-01 2020-09-30 0000763901 us-gaap:RetainedEarningsMember 2020-07-01 2020-09-30 0000763901 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2020-07-01 2020-09-30 0000763901 us-gaap:AdditionalPaidInCapitalMember 2019-06-30 0000763901 us-gaap:FederalReserveBankAdvancesMember 2020-09-30 0000763901 bpop:CumulativeEffectPeriodOfAdoptionAdjustmentMember 2018-12-31 0000763901 bpop:ValuationTechniqueExternalAppraisalMember us-gaap:FairValueInputsLevel3Member srt:MinimumMember us-gaap:FairValueMeasurementsNonrecurringMember us-gaap:LoansReceivableMember 2020-01-01 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:AccountsReceivableMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:AccountsReceivableMember 2020-09-30 0000763901 us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember us-gaap:AccumulatedNetGainLossFromDesignatedOrQualifyingCashFlowHedgesMember us-gaap:InterestRateSwapMember 2020-01-01 2020-09-30 0000763901 us-gaap:USTreasurySecuritiesMember us-gaap:SecuredDebtMember us-gaap:MaturityUpTo30DaysMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:NonAccrualMember 2020-09-30 0000763901 bpop:ClassifiedLoansMember country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2019-12-31 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:ServiceChargesOnDepositAccountsMember 2020-01-01 2020-09-30 0000763901 bpop:SCSubtopic31030Member us-gaap:PerformingFinancingReceivableMember 2019-09-30 0000763901 us-gaap:USTreasurySecuritiesMember 2019-01-01 2019-09-30 0000763901 us-gaap:USTreasurySecuritiesMember 2020-01-01 2020-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2019-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 country:US us-gaap:ConstructionLoansMember 2019-09-30 0000763901 country:PR us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2019-07-01 2019-09-30 0000763901 bpop:ClassifiedLoansMember country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:SubstandardMember us-gaap:AutomobileLoanMember 2019-12-31 0000763901 country:PR bpop:ResidentialMortgageLoansInsuredByFhaMember 2020-09-30 0000763901 us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 us-gaap:FairValueInputsLevel1Member us-gaap:FederalNationalMortgageAssociationCertificatesAndObligationsFNMAMember bpop:TradingAccountDebtSecuritiesMember 2019-07-01 2019-09-30 0000763901 us-gaap:FairValueInputsLevel1Member us-gaap:FederalNationalMortgageAssociationCertificatesAndObligationsFNMAMember bpop:TradingAccountDebtSecuritiesMember 2019-01-01 2019-09-30 0000763901 us-gaap:FairValueInputsLevel3Member bpop:TradingAccountDebtSecuritiesMember us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2020-01-01 2020-09-30 0000763901 us-gaap:FairValueInputsLevel2Member bpop:TradingAccountDebtSecuritiesMember us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2020-07-01 2020-09-30 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FederalNationalMortgageAssociationCertificatesAndObligationsFNMAMember bpop:TradingAccountDebtSecuritiesMember 2020-07-01 2020-09-30 0000763901 us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2020-07-01 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember bpop:TaxiMedallionsMember 2020-09-30 0000763901 country:US us-gaap:ConstructionLoansMember us-gaap:EquipmentMember 2020-09-30 0000763901 us-gaap:ConstructionLoansMember bpop:TaxiMedallionsMember 2020-09-30 0000763901 us-gaap:UsGovernmentAgencyInsuredLoansMember us-gaap:MortgageReceivablesMember 2019-12-31 0000763901 us-gaap:FederalNationalMortgageAssociationCertificatesAndObligationsFNMAMember 2020-09-30 0000763901 us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember bpop:RealizedLossOnSaleOfDebtSecuritiesMember 2019-07-01 2019-09-30 0000763901 bpop:Covid19Member bpop:LoanReceivablesMoratoriumRemainingMember 2020-09-30 0000763901 country:US bpop:BancoPopularDePuertoRicoMember 2020-09-30 0000763901 bpop:FixedRateAdvancesDue2019To2029Member 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember bpop:OtherCollateralMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:CollateralizedAutoLoansMember 2020-09-30 0000763901 us-gaap:ConstructionLoansMember bpop:NonAccrualMember 2020-09-30 0000763901 bpop:TRPInterimFinalRuleMember us-gaap:RestrictedStockUnitsRSUMember 2020-01-01 2020-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2019-12-31 0000763901 country:PR us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:FinanceLeasesPortfolioSegmentMember 2020-09-30 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2019-12-31 0000763901 bpop:BulkLoanRepurchaseMember 2020-07-01 2020-09-30 0000763901 us-gaap:FederalNationalMortgageAssociationCertificatesAndObligationsFNMAMember 2019-07-01 2019-09-30 0000763901 us-gaap:CommercialLoanMember 2020-07-01 2020-09-30 0000763901 us-gaap:ResidentialMortgageMember bpop:PopularBankMember 2020-01-01 2020-09-30 0000763901 us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2019-01-01 2019-09-30 0000763901 us-gaap:ResidentialMortgageMember bpop:PopularBankMember 2019-07-01 2019-09-30 0000763901 us-gaap:RetainedEarningsMember 2018-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:PassMember 2019-12-31 0000763901 country:PR us-gaap:DoubtfulMember us-gaap:FinanceLeasesPortfolioSegmentMember 2019-12-31 0000763901 bpop:ServiceChargesOnDepositAccountsMember 2019-01-01 2019-09-30 0000763901 bpop:CollateralizedMortgageObligationsIssuedByUSGovernmentSponsoredEnterprisesAndUSGovernmentMember us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueInputsLevel2Member 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember bpop:NonAccrualMember 2019-12-31 0000763901 country:PR 2019-09-30 0000763901 country:PR bpop:ReverseMortgagesMember 2020-09-30 0000763901 bpop:CollateralizedMortgageObligationsIssuedByUSGovernmentSponsoredEnterprisesAndUSGovernmentMember us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueInputsLevel1Member 2019-12-31 0000763901 bpop:PrGovernmentIndirectExposureMember bpop:PassThroughSecuritiesBackedByFnmaAndGnmaMember 2019-12-31 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConstructionLoansMember 2020-09-30 0000763901 country:US us-gaap:FinancingReceivables30To59DaysPastDueMember bpop:LegacyMember 2019-12-31 0000763901 bpop:SecuritizationMember us-gaap:IndemnificationGuaranteeMember 2019-01-01 2019-09-30 0000763901 bpop:WatchMember us-gaap:CommercialPortfolioSegmentMember 2019-12-31 0000763901 us-gaap:SpecialMentionMember bpop:LegacyMember 2019-12-31 0000763901 bpop:PrGovernmentIndirectExposureMember us-gaap:BondsMember 2019-12-31 0000763901 bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember us-gaap:CarryingReportedAmountFairValueDisclosureMember 2020-09-30 0000763901 country:US us-gaap:ConstructionLoansMember 2018-12-31 0000763901 us-gaap:MortgageReceivablesMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 bpop:PrGovernmentDirectExposureMember us-gaap:LoansMember 2019-12-31 0000763901 us-gaap:ConstructionLoansMember us-gaap:PassMember 2019-12-31 0000763901 srt:ConsolidationEliminationsMember 2019-09-30 0000763901 us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember us-gaap:AccumulatedDefinedBenefitPlansAdjustmentMember 2019-01-01 2019-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2020-01-01 2020-09-30 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:OtherDebtSecuritiesMember 2019-09-30 0000763901 us-gaap:MortgageReceivablesMember 2020-07-01 2020-09-30 0000763901 us-gaap:ConstructionLoansMember 2019-09-30 0000763901 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2018-12-31 0000763901 us-gaap:MortgageReceivablesMember country:US bpop:OtherCollateralMember 2020-09-30 0000763901 country:PR us-gaap:LoansMember 2020-09-30 0000763901 country:PR us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2019-07-01 2019-09-30 0000763901 bpop:BpnaMember srt:MinimumMember bpop:PbEmploymentRelatedLitigationMember 2020-01-01 2020-09-30 0000763901 country:US us-gaap:FinanceLeasesPortfolioSegmentMember 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember country:US us-gaap:EquipmentMember 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember us-gaap:DoubtfulMember 2019-12-31 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 bpop:WatchMember country:PR us-gaap:ConsumerPortfolioSegmentMember 2019-12-31 0000763901 bpop:WatchMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:EquipmentMember 2020-09-30 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 bpop:NonAccrualMember 2020-09-30 0000763901 us-gaap:PerformanceSharesMember us-gaap:RestrictedStockUnitsRSUMember srt:ManagementMember 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 bpop:WatchMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2020-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:SpecialMentionMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 us-gaap:CommercialLoanMember 2020-01-01 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 us-gaap:FinanceLeasesPortfolioSegmentMember bpop:NonAccrualMember 2019-12-31 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2020-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember country:US us-gaap:ConstructionLoansMember 2020-09-30 0000763901 bpop:WatchMember country:US us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2019-12-31 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember country:US us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2020-09-30 0000763901 country:US us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:SubstandardMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:SubstandardMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2019-12-31 0000763901 country:PR us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:PassMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember us-gaap:RealEstateMember 2020-09-30 0000763901 bpop:EVERTECIncMember bpop:ProcessingFeesMember 2019-01-01 2019-09-30 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember bpop:LegacyMember 2019-12-31 0000763901 country:US us-gaap:ConstructionLoansMember 2019-12-31 0000763901 country:PR us-gaap:SpecialMentionMember us-gaap:FinanceLeasesPortfolioSegmentMember 2019-12-31 0000763901 us-gaap:MortgageReceivablesMember us-gaap:RealEstateMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 us-gaap:UnfundedLoanCommitmentMember 2020-01-01 2020-09-30 0000763901 bpop:WatchMember country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2019-12-31 0000763901 bpop:BpnaMember bpop:InsuranceFeesMember 2019-01-01 2019-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember bpop:TaxiMedallionsMember 2020-09-30 0000763901 us-gaap:FinancialGuaranteeMember 2020-06-30 0000763901 us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember 2020-01-01 2020-09-30 0000763901 us-gaap:SpecialMentionMember us-gaap:FinanceLeasesPortfolioSegmentMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:DoubtfulMember 2019-12-31 0000763901 country:PR us-gaap:MortgageReceivablesMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 us-gaap:FinanceLeasesPortfolioSegmentMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 bpop:BuyBackOptionProgramMember us-gaap:MortgageReceivablesMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2019-12-31 0000763901 us-gaap:MortgageBackedSecuritiesMember us-gaap:SecuredDebtMember us-gaap:MaturityOver90DaysMember 2019-12-31 0000763901 bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember us-gaap:FairValueInputsLevel3Member us-gaap:EstimateOfFairValueFairValueDisclosureMember 2020-09-30 0000763901 country:PR us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2019-12-31 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2020-09-30 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2019-12-31 0000763901 bpop:WatchMember bpop:LegacyMember 2019-12-31 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2019-12-31 0000763901 srt:NonGuarantorSubsidiariesMember 2018-12-31 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsNonrecurringMember us-gaap:RealEstateAcquiredInSatisfactionOfDebtMember 2019-09-30 0000763901 us-gaap:AdditionalPaidInCapitalMember 2019-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:OtherDebtSecuritiesMember us-gaap:FairValueInputsLevel2Member 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember us-gaap:RealEstateMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:SubstandardMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:CollateralizedAutoLoansMember 2020-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 country:US us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember bpop:LegacyMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:PassMember 2019-12-31 0000763901 bpop:ClassifiedLoansMember us-gaap:ConsumerPortfolioSegmentMember 2019-12-31 0000763901 country:PR us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember bpop:AccrualMember 2019-12-31 0000763901 country:US bpop:LegacyMember 2018-12-31 0000763901 us-gaap:MortgageReceivablesMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 bpop:ClassifiedLoansMember country:US bpop:LegacyMember 2019-12-31 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:FairValueInputsLevel2Member 2020-01-01 2020-09-30 0000763901 bpop:AccelerateShareRepurchaseMember 2019-10-01 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2019-07-01 2019-09-30 0000763901 bpop:NoteABSplitMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 bpop:EVERTECIncMember us-gaap:OtherExpenseMember 2019-01-01 2019-09-30 0000763901 bpop:ClassifiedLoansMember country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:SubstandardMember 2019-12-31 0000763901 bpop:ClassifiedLoansMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2019-07-01 2019-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2020-01-01 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember 2019-12-31 0000763901 bpop:LegacyMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:OtherDebtSecuritiesMember 2019-09-30 0000763901 bpop:MortgageBankingActivitiesMember 2020-01-01 2020-09-30 0000763901 bpop:WatchMember country:US us-gaap:ConstructionLoansMember 2019-12-31 0000763901 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2020-01-01 2020-09-30 0000763901 country:US us-gaap:DoubtfulMember bpop:LegacyMember 2019-12-31 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:SpecialMentionMember bpop:ConsumerOtherMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:DoubtfulMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 bpop:ClassifiedLoansMember us-gaap:CommercialPortfolioSegmentMember 2019-12-31 0000763901 country:PR us-gaap:PassMember us-gaap:FinanceLeasesPortfolioSegmentMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:SubstandardMember 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:SpecialMentionMember us-gaap:AutomobileLoanMember 2019-12-31 0000763901 country:PR us-gaap:CollateralPledgedMember 2020-09-30 0000763901 us-gaap:CommonStockMember 2018-12-31 0000763901 us-gaap:CollateralizedAutoLoansMember 2020-09-30 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:ConstructionLoansMember 2020-09-30 0000763901 country:PR us-gaap:ConstructionLoansMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2019-12-31 0000763901 country:US us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 us-gaap:FinanceLeasesPortfolioSegmentMember bpop:NonAccrualMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:AccountsReceivableMember 2020-09-30 0000763901 country:PR bpop:OtherCollateralMember 2020-09-30 0000763901 bpop:PurchasedCreditDeteriorationLoanMember 2020-01-01 2020-09-30 0000763901 us-gaap:CollateralizedMortgageObligationsMember us-gaap:SecuredDebtMember 2020-09-30 0000763901 bpop:FixedRateJuniorSubordinatedDeferrableInterestDebenturesDue2033To2034Member us-gaap:JuniorSubordinatedDebtMember 2020-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:OtherDebtSecuritiesMember 2020-09-30 0000763901 srt:MinimumMember bpop:FixedRateJuniorSubordinatedDeferrableInterestDebenturesDue2033To2034Member us-gaap:JuniorSubordinatedDebtMember 2020-09-30 0000763901 bpop:ClassifiedLoansMember bpop:LegacyMember 2019-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:DoubtfulMember bpop:ConsumerOtherMember 2019-12-31 0000763901 us-gaap:FinanceLeasesPortfolioSegmentMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 us-gaap:PerformanceSharesMember us-gaap:RestrictedStockUnitsRSUMember srt:ManagementMember 2018-12-31 0000763901 country:US us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2019-07-01 2019-09-30 0000763901 bpop:WatchMember us-gaap:ConsumerPortfolioSegmentMember 2019-12-31 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:CollateralPledgedMember 2020-09-30 0000763901 bpop:WatchMember country:PR us-gaap:MortgageReceivablesMember 2019-12-31 0000763901 us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 bpop:WatchMember country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 bpop:WatchMember country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2019-12-31 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2019-07-01 2019-09-30 0000763901 bpop:PopularSecuritiesMember bpop:AggregateArbitrationsWithClaimedDamagesMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:RealEstateMember 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember 2018-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:DoubtfulMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:PassMember 2019-12-31 0000763901 bpop:WatchMember us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2019-12-31 0000763901 bpop:PopularIncHoldingCoMember 2020-09-30 0000763901 us-gaap:USTreasurySecuritiesMember us-gaap:SecuredDebtMember 2019-12-31 0000763901 bpop:CollateralizedMortgageObligationsIssuedByUSGovernmentSponsoredEnterprisesAndUSGovernmentMember us-gaap:FairValueInputsLevel3Member us-gaap:EstimateOfFairValueFairValueDisclosureMember 2019-12-31 0000763901 us-gaap:OtherLiabilitiesMember 2020-09-30 0000763901 bpop:ServicingAssetAtFairValueAmountMember us-gaap:FairValueInputsLevel1Member 2020-07-01 2020-09-30 0000763901 us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember us-gaap:AccumulatedNetGainLossFromDesignatedOrQualifyingCashFlowHedgesMember us-gaap:InterestRateSwapMember 2019-01-01 2019-09-30 0000763901 bpop:EVERTECIncMember bpop:RentalIncomeMember 2020-07-01 2020-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2020-01-01 2020-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2019-12-31 0000763901 bpop:NoteABSplitMember 2020-01-01 2020-09-30 0000763901 us-gaap:ConstructionLoansMember bpop:AccrualMember 2019-12-31 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:InsuranceFeesMember 2020-07-01 2020-09-30 0000763901 bpop:BpnaMember 2020-07-01 2020-09-30 0000763901 bpop:BpnaMember bpop:TrustfeesMember 2020-07-01 2020-09-30 0000763901 bpop:OtherCountriesMember 2020-01-01 2020-09-30 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConstructionLoansMember 2019-12-31 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:CollateralizedMortgageObligationsMember us-gaap:FairValueInputsLevel1Member 2020-09-30 0000763901 srt:ParentCompanyMember bpop:ServiceChargesOnDepositAccountsMember 2020-07-01 2020-09-30 0000763901 srt:NonGuarantorSubsidiariesMember bpop:ServiceChargesOnDepositAccountsMember 2020-07-01 2020-09-30 0000763901 bpop:ClassifiedLoansMember country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2019-12-31 0000763901 bpop:ClassifiedLoansMember country:PR us-gaap:ConstructionLoansMember 2019-12-31 0000763901 us-gaap:OtherPostretirementBenefitPlansDefinedBenefitMember 2020-12-31 0000763901 bpop:AccelerateShareRepurchaseMember 2020-01-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2020-01-01 2020-09-30 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember bpop:CollateralizedMortgageObligationsIssuedByUSGovernmentSponsoredEnterprisesAndUSGovernmentMember 2020-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember country:US 2020-09-30 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2019-12-31 0000763901 country:PR us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2020-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember country:US us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2020-09-30 0000763901 bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember 2020-06-30 0000763901 country:PR us-gaap:FinanceLeasesPortfolioSegmentMember 2020-06-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember 2020-07-01 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember country:US 2020-07-01 2020-09-30 0000763901 bpop:LegacyMember country:US 2020-07-01 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember country:US 2020-09-30 0000763901 us-gaap:UnfundedLoanCommitmentMember 2019-12-31 0000763901 us-gaap:UnfundedLoanCommitmentMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:EquipmentMember 2020-09-30 0000763901 srt:ConsolidationEliminationsMember bpop:OtherServicesMember 2019-07-01 2019-09-30 0000763901 country:PR us-gaap:MortgageReceivablesMember us-gaap:CollateralPledgedMember 2020-09-30 0000763901 us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember 2019-01-01 2019-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember 2018-12-31 0000763901 us-gaap:UnfundedLoanCommitmentMember 2019-07-01 2019-09-30 0000763901 bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:CommercialPortfolioSegmentMember country:US 2019-01-01 2019-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember country:US us-gaap:CreditCardReceivablesMember 2019-01-01 2019-09-30 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:FinanceLeasesPortfolioSegmentMember 2019-12-31 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 bpop:ClassifiedLoansMember country:PR us-gaap:FinanceLeasesPortfolioSegmentMember 2019-12-31 0000763901 country:PR us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:DoubtfulMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:PassMember 2019-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:DoubtfulMember 2019-12-31 0000763901 us-gaap:FinanceLeasesPortfolioSegmentMember 2018-12-31 0000763901 country:PR us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 country:US us-gaap:CollateralPledgedMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember bpop:TaxiMedallionsMember 2020-09-30 0000763901 country:PR us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConstructionLoansMember 2019-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:SubstandardMember 2019-12-31 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 bpop:AccrualMember 2020-09-30 0000763901 country:PR us-gaap:ConstructionLoansMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 us-gaap:RetainedEarningsMember 2019-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:SpecialMentionMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember us-gaap:EquipmentMember 2020-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2020-09-30 0000763901 country:US bpop:OtherCollateralMember 2020-09-30 0000763901 country:PR us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2020-09-30 0000763901 country:PR us-gaap:MortgageReceivablesMember 2019-07-01 2019-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:PassMember us-gaap:AutomobileLoanMember 2019-12-31 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2020-09-30 0000763901 us-gaap:RetainedEarningsMember 2019-01-01 2019-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:DoubtfulMember bpop:ConsumerOtherMember 2019-12-31 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember 2020-06-30 0000763901 us-gaap:FinanceLeasesPortfolioSegmentMember 2019-06-30 0000763901 bpop:LegacyMember 2019-07-01 2019-09-30 0000763901 us-gaap:ConstructionLoansMember country:US 2019-06-30 0000763901 bpop:LegacyMember country:US 2019-06-30 0000763901 bpop:ClassifiedLoansMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:PassMember us-gaap:HomeEquityMember 2019-12-31 0000763901 bpop:WatchMember country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 bpop:ClassifiedLoansMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2019-12-31 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:MortgageReceivablesMember country:US 2019-12-31 0000763901 us-gaap:MortgageBackedSecuritiesMember bpop:TradingAccountDebtSecuritiesMember 2019-09-30 0000763901 us-gaap:MortgageReceivablesMember us-gaap:CollateralPledgedMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:CollateralPledgedMember 2020-09-30 0000763901 country:US bpop:TaxiMedallionsMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember 2019-06-30 0000763901 us-gaap:MortgageReceivablesMember 2020-09-30 0000763901 us-gaap:FairValueInputsLevel2Member 2019-01-01 2019-09-30 0000763901 us-gaap:CommonStockMember 2019-01-01 2019-09-30 0000763901 country:PR us-gaap:CollateralizedAutoLoansMember 2020-09-30 0000763901 country:US us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:CollateralPledgedMember 2020-09-30 0000763901 bpop:SCSubtopic31030Member us-gaap:ConsumerPortfolioSegmentMember 2019-12-31 0000763901 bpop:PrGovernmentDirectExposureMember 2020-07-01 2020-07-01 0000763901 bpop:BancoPopularDePuertoRicoMember country:US 2019-07-01 2019-09-30 0000763901 us-gaap:AdditionalPaidInCapitalMember 2020-07-01 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:CollateralizedAutoLoansMember 2020-09-30 0000763901 bpop:TaxiMedallionsMember country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2020-09-30 0000763901 bpop:OtherCollateralMember country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2020-09-30 0000763901 bpop:TaxiMedallionsMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2020-09-30 0000763901 bpop:OtherCollateralMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2019-07-01 2019-09-30 0000763901 bpop:ClassifiedLoansMember us-gaap:MortgageReceivablesMember country:US 2019-12-31 0000763901 country:PR bpop:ReverseMortgagesMember 2019-12-31 0000763901 bpop:PrGovernmentDirectExposureMember us-gaap:SecuritiesInvestmentMember 2020-09-30 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember bpop:TaxiMedallionsMember 2020-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember country:US 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:CollateralPledgedMember 2020-09-30 0000763901 us-gaap:CollateralPledgedMember 2020-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:CollateralizedMortgageObligationsMember 2018-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:FinanceLeasesPortfolioSegmentMember 2020-09-30 0000763901 us-gaap:FederalHomeLoanBankAdvancesMember 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember 2019-09-30 0000763901 us-gaap:FairValueInputsLevel2Member us-gaap:FederalNationalMortgageAssociationCertificatesAndObligationsFNMAMember bpop:TradingAccountDebtSecuritiesMember 2019-07-01 2019-09-30 0000763901 us-gaap:FairValueInputsLevel3Member bpop:TradingAccountDebtSecuritiesMember us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2019-01-01 2019-09-30 0000763901 us-gaap:FairValueInputsLevel2Member us-gaap:FederalNationalMortgageAssociationCertificatesAndObligationsFNMAMember bpop:TradingAccountDebtSecuritiesMember 2019-01-01 2019-09-30 0000763901 bpop:AccelerateShareRepurchaseMember 2020-01-01 2020-02-03 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:AccountsReceivableMember bpop:CommercialMultiFamilyMember 2020-09-30 0000763901 country:PR us-gaap:ConstructionLoansMember us-gaap:RealEstateMember 2020-09-30 0000763901 us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember us-gaap:UsGovernmentAgencyInsuredLoansMember us-gaap:MortgageReceivablesMember 2019-12-31 0000763901 bpop:AccrualMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember us-gaap:CollateralizedAutoLoansMember 2020-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:PrGovernmentAndItsInstrumentalitiesAndMunicipalitiesMember 2020-09-30 0000763901 us-gaap:SecuredDebtMember 2020-09-30 0000763901 us-gaap:AdditionalPaidInCapitalMember 2020-09-30 0000763901 us-gaap:MortgageBackedSecuritiesMember us-gaap:SecuredDebtMember us-gaap:MaturityUpTo30DaysMember 2020-09-30 0000763901 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2020-09-30 0000763901 bpop:BpnaMember bpop:DebitCardFeesMember 2020-01-01 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember us-gaap:AccountsReceivableMember 2020-09-30 0000763901 country:US us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 bpop:ClassifiedLoansMember country:US us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:CollateralizedAutoLoansMember 2020-09-30 0000763901 bpop:BuyBackOptionProgramMember us-gaap:MortgageReceivablesMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2020-09-30 0000763901 bpop:ClassifiedLoansMember country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2019-12-31 0000763901 bpop:ClassifiedLoansMember country:PR us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2019-12-31 0000763901 us-gaap:FairValueMeasurementsRecurringMember bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember us-gaap:FairValueInputsLevel2Member 2020-09-30 0000763901 us-gaap:CommonStockMember 2019-09-30 0000763901 us-gaap:TrademarksMember 2020-09-30 0000763901 us-gaap:MortgageBackedSecuritiesMember us-gaap:SecuredDebtMember us-gaap:MaturityOver90DaysMember 2020-09-30 0000763901 bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember bpop:MunisPayableFromRealAndPersonalPropertyTaxesMember 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember 2019-09-30 0000763901 bpop:ServiceChargesOnDepositAccountsMember 2020-07-01 2020-09-30 0000763901 us-gaap:FairValueInputsLevel3Member 2020-07-01 2020-09-30 0000763901 country:US us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:PassMember 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:PassMember 2019-12-31 0000763901 us-gaap:FinanceLeasesPortfolioSegmentMember bpop:AccrualMember 2020-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:CollateralizedMortgageObligationsMember 2019-09-30 0000763901 bpop:SCSubtopic31030Member country:PR 2020-01-02 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:PassMember bpop:ConsumerOtherMember 2019-12-31 0000763901 us-gaap:MaterialReconcilingItemsMember 2019-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2019-07-01 2019-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember 2020-07-01 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:IndemnificationGuaranteeMember 2019-07-01 2019-09-30 0000763901 us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember us-gaap:AccumulatedNetGainLossFromDesignatedOrQualifyingCashFlowHedgesMember 2019-01-01 2019-09-30 0000763901 bpop:EVERTECIncMember bpop:OtherFeeRevenueMember 2020-07-01 2020-09-30 0000763901 bpop:EVERTECIncMember us-gaap:InterestExpenseMember 2020-07-01 2020-09-30 0000763901 bpop:EVERTECIncMember 2020-07-01 2020-09-30 0000763901 bpop:BpnaMember bpop:SalesAndAdministrationOfInvestmentProductsMember 2020-07-01 2020-09-30 0000763901 bpop:IntersegmentTransactionMember 2020-07-01 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:CreditCardFeesExcludingLateFeesAndMembershipFeesMember 2019-07-01 2019-09-30 0000763901 bpop:IntersegmentTransactionMember 2019-07-01 2019-09-30 0000763901 bpop:PrGovernmentIndirectExposureMember us-gaap:CommercialRealEstateMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:DoubtfulMember 2019-12-31 0000763901 us-gaap:MortgageReceivablesMember us-gaap:FinancingReceivables30To59DaysPastDueMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:AccrualMember 2020-09-30 0000763901 bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember bpop:WatchMember bpop:MunisPayableFromRealAndPersonalPropertyTaxesMember 2020-09-30 0000763901 us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember bpop:BulkLoanRepurchaseMember 2020-07-01 2020-09-30 0000763901 us-gaap:ConsumerLoanMember 2020-07-01 2020-09-30 0000763901 us-gaap:ResidentialMortgageMember bpop:PopularBankMember 2020-07-01 2020-09-30 0000763901 us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2020-01-01 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:BetteroadsAsphaltAndBetterecyclingCorporationMember 2020-01-01 2020-02-11 0000763901 bpop:ServiceChargesOnDepositAccountsMember srt:NonGuarantorSubsidiariesMember 2019-07-01 2019-09-30 0000763901 bpop:OtherSubsidiariesMember bpop:ServiceChargesOnDepositAccountsMember 2020-07-01 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:PassMember 2019-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:PassMember 2019-12-31 0000763901 us-gaap:MortgageReceivablesMember country:US us-gaap:SpecialMentionMember 2019-12-31 0000763901 us-gaap:FairValueInputsLevel3Member srt:MinimumMember us-gaap:FairValueMeasurementsNonrecurringMember bpop:ValuationTechniqueExternalAppraisalMember us-gaap:RealEstateAcquiredInSatisfactionOfDebtMember 2019-01-01 2019-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 bpop:WatchMember us-gaap:ConstructionLoansMember 2019-12-31 0000763901 country:US us-gaap:SpecialMentionMember bpop:LegacyMember 2019-12-31 0000763901 bpop:ClassifiedLoansMember country:PR us-gaap:MortgageReceivablesMember 2019-12-31 0000763901 2020-03-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember 2020-06-30 0000763901 country:PR us-gaap:ConstructionLoansMember 2020-06-30 0000763901 bpop:ClassifiedLoansMember country:PR us-gaap:CommercialPortfolioSegmentMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember bpop:OtherCollateralMember 2020-09-30 0000763901 country:PR us-gaap:MortgageReceivablesMember us-gaap:EquipmentMember 2020-09-30 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2019-12-31 0000763901 bpop:WatchMember country:PR us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 bpop:WatchMember country:PR us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2019-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 us-gaap:UnfundedLoanCommitmentMember 2020-01-01 2020-01-02 0000763901 country:PR us-gaap:MortgageReceivablesMember us-gaap:FinancingReceivables30To59DaysPastDueMember 2020-09-30 0000763901 country:US 2020-06-30 0000763901 bpop:LegacyMember country:US 2020-06-30 0000763901 us-gaap:CommercialPortfolioSegmentMember 2020-06-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 bpop:OtherCollateralMember 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:SpecialMentionMember us-gaap:HomeEquityMember 2019-12-31 0000763901 bpop:CommercialRealEstateOwnerOccupiedMember country:PR us-gaap:CommercialPortfolioSegmentMember 2019-01-01 2019-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:CreditCardReceivablesMember 2019-01-01 2019-09-30 0000763901 bpop:ConsumerOtherMember country:PR us-gaap:ConsumerPortfolioSegmentMember 2019-01-01 2019-09-30 0000763901 bpop:ConsumerOtherMember us-gaap:ConsumerPortfolioSegmentMember country:US 2019-01-01 2019-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember bpop:OtherCollateralMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember bpop:AccumulatedDefinedBenefitPlansAdjustmentAmortizationOfNetLossMember bpop:PersonnelCostsMember 2019-01-01 2019-09-30 0000763901 country:US us-gaap:FinancingReceivables30To59DaysPastDueMember 2019-12-31 0000763901 us-gaap:CorporateNonSegmentMember 2019-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:RealEstateMember 2020-09-30 0000763901 bpop:ServicedMortgageLoansMember 2019-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:DoubtfulMember 2019-12-31 0000763901 country:PR us-gaap:SubstandardMember us-gaap:FinanceLeasesPortfolioSegmentMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:SubstandardMember bpop:ConsumerOtherMember 2019-12-31 0000763901 bpop:CommercialOrConstructionMember 2020-06-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember 2019-06-30 0000763901 country:PR us-gaap:FinanceLeasesPortfolioSegmentMember 2019-06-30 0000763901 country:PR us-gaap:ConstructionLoansMember 2019-06-30 0000763901 bpop:CommercialOrConstructionMember 2019-12-31 0000763901 bpop:AccelerateShareRepurchaseMember us-gaap:AdditionalPaidInCapitalMember 2019-01-01 2019-03-31 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember country:US bpop:LegacyMember 2019-12-31 0000763901 us-gaap:FederalReserveBankAdvancesMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:DoubtfulMember 2019-12-31 0000763901 bpop:PrGovernmentIndirectExposureMember bpop:PassThroughSecuritiesBackedByFnmaAndGnmaMember 2020-01-02 0000763901 us-gaap:MortgageReceivablesMember us-gaap:SubstandardMember 2019-12-31 0000763901 srt:DirectorMember us-gaap:RestrictedStockUnitsRSUMember 2019-01-01 2019-09-30 0000763901 bpop:AccumulatedDefinedBenefitPlansAdjustmentAmortizationOfNetLossMember bpop:PersonnelCostsMember us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember 2019-07-01 2019-09-30 0000763901 us-gaap:FederalReserveBankAdvancesMember 2020-01-01 2020-09-30 0000763901 bpop:CumulativeEffectPeriodOfAdoptionAdjustmentMember us-gaap:RetainedEarningsMember 2019-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:RealEstateMember 2020-09-30 0000763901 country:PR us-gaap:RealEstateMember 2020-09-30 0000763901 bpop:ClassifiedLoansMember country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2019-12-31 0000763901 bpop:LoansWithRecourseMember 2020-09-30 0000763901 us-gaap:USTreasurySecuritiesMember us-gaap:SecuredDebtMember us-gaap:Maturity30To90DaysMember 2020-09-30 0000763901 us-gaap:USTreasurySecuritiesMember us-gaap:SecuredDebtMember us-gaap:MaturityOver90DaysMember 2020-09-30 0000763901 us-gaap:RetainedEarningsMember 2020-09-30 0000763901 us-gaap:FederalHomeLoanMortgageCorporationCertificatesAndObligationsFHLMCMember 2020-09-30 0000763901 bpop:FixedRateWithMaturitiesOn2023Member us-gaap:UnsecuredDebtMember 2020-09-30 0000763901 us-gaap:USTreasurySecuritiesMember us-gaap:SecuredDebtMember us-gaap:MaturityUpTo30DaysMember 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember country:US us-gaap:PassMember 2019-12-31 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:CollateralPledgedMember 2020-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember us-gaap:PassMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:RealEstateMember 2020-09-30 0000763901 country:US us-gaap:RealEstateMember 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember country:US bpop:TaxiMedallionsMember 2020-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember country:US us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2019-12-31 0000763901 bpop:AccelerateShareRepurchaseMember 2020-05-27 0000763901 bpop:CommercialOrConstructionMember 2018-12-31 0000763901 bpop:AccelerateShareRepurchaseMember 2019-03-31 0000763901 us-gaap:FairValueInputsLevel2Member bpop:TradingAccountDebtSecuritiesMember us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2019-07-01 2019-09-30 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FederalNationalMortgageAssociationCertificatesAndObligationsFNMAMember bpop:TradingAccountDebtSecuritiesMember 2019-01-01 2019-09-30 0000763901 us-gaap:FederalNationalMortgageAssociationCertificatesAndObligationsFNMAMember bpop:TradingAccountDebtSecuritiesMember 2019-01-01 2019-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2020-07-01 2020-09-30 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:PassMember us-gaap:HomeEquityMember 2019-12-31 0000763901 country:PR us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2020-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2020-09-30 0000763901 bpop:AccelerateShareRepurchaseMember 2020-01-01 2020-01-30 0000763901 country:PR us-gaap:FinancingReceivables30To59DaysPastDueMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember us-gaap:CollateralPledgedMember 2020-09-30 0000763901 us-gaap:PensionPlansDefinedBenefitMember 2020-12-31 0000763901 us-gaap:FairValueInputsLevel2Member 2020-07-01 2020-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:FairValueInputsLevel1Member 2020-07-01 2020-09-30 0000763901 us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember us-gaap:AccumulatedDefinedBenefitPlansAdjustmentMember 2020-07-01 2020-09-30 0000763901 us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember 2020-07-01 2020-09-30 0000763901 bpop:EVERTECIncMember us-gaap:InterestExpenseMember 2019-07-01 2019-09-30 0000763901 us-gaap:CommitmentsToExtendCreditMember bpop:OtherLoanCommitmentsMember 2020-09-30 0000763901 country:PR us-gaap:ConstructionLoansMember us-gaap:CollateralizedAutoLoansMember 2020-09-30 0000763901 country:PR us-gaap:ConstructionLoansMember bpop:TaxiMedallionsMember 2020-09-30 0000763901 us-gaap:ConstructionLoansMember us-gaap:CollateralPledgedMember 2020-09-30 0000763901 country:US us-gaap:ConstructionLoansMember us-gaap:CollateralPledgedMember 2020-09-30 0000763901 us-gaap:FederalNationalMortgageAssociationCertificatesAndObligationsFNMAMember 2019-12-31 0000763901 us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember bpop:BulkLoanRepurchaseMember 2020-07-01 2020-09-30 0000763901 us-gaap:FederalNationalMortgageAssociationCertificatesAndObligationsFNMAMember 2020-01-01 2020-09-30 0000763901 us-gaap:ResidentialMortgageMember bpop:BancoPopularDePuertoRicoMember 2020-01-01 2020-09-30 0000763901 us-gaap:ResidentialMortgageMember bpop:BancoPopularDePuertoRicoMember 2019-07-01 2019-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:AccrualMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:EquipmentMember 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember bpop:TaxiMedallionsMember 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember us-gaap:AccountsReceivableMember 2020-09-30 0000763901 us-gaap:MortgageBackedSecuritiesMember us-gaap:AvailableforsaleSecuritiesMember 2019-06-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:OtherDebtSecuritiesMember 2019-06-30 0000763901 bpop:TradingGainsLossesMember 2020-07-01 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:CreditCardFeesExcludingLateFeesAndMembershipFeesMember 2020-07-01 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:DebitCardFeesMember 2020-07-01 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:ServiceChargesOnDepositAccountsMember 2020-07-01 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:SalesAndAdministrationOfInvestmentProductsMember 2019-07-01 2019-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:InsuranceFeesMember 2019-07-01 2019-09-30 0000763901 bpop:Covid19Member bpop:LoanReceivablesMoratoriumRemainingMember 2020-01-01 2020-09-30 0000763901 us-gaap:RealEstateMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember 2020-09-30 0000763901 bpop:CommercialAndConstructionLoanMember 2019-07-01 2019-09-30 0000763901 bpop:CommercialAndConstructionLoanMember 2019-01-01 2019-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember 2020-06-30 0000763901 us-gaap:ConstructionLoansMember country:US 2020-06-30 0000763901 us-gaap:MortgageReceivablesMember country:US 2020-06-30 0000763901 us-gaap:CommercialPortfolioSegmentMember country:US 2020-07-01 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember 2020-07-01 2020-09-30 0000763901 country:US us-gaap:EquipmentMember 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember bpop:TaxiMedallionsMember 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:BetteroadsAsphaltAndBetterecyclingCorporationMember 2017-06-01 2017-06-30 0000763901 bpop:BpnaMember bpop:TrustfeesMember 2019-01-01 2019-09-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember bpop:CollateralizedMortgageObligationsIssuedByUSGovernmentSponsoredEnterprisesAndUSGovernmentMember us-gaap:FairValueInputsLevel2Member 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:PassMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember bpop:OtherCollateralMember 2020-09-30 0000763901 bpop:FixedRateAdvancesDue2019To2029Member srt:MaximumMember 2020-09-30 0000763901 bpop:FixedRateAdvancesDue2019To2029Member srt:MinimumMember 2020-09-30 0000763901 us-gaap:FinancialStandbyLetterOfCreditMember 2020-09-30 0000763901 bpop:CommercialMultiFamilyMember country:PR us-gaap:CommercialPortfolioSegmentMember 2019-01-01 2019-09-30 0000763901 us-gaap:FinanceLeasesPortfolioSegmentMember country:US 2019-01-01 2019-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2019-01-01 2019-09-30 0000763901 us-gaap:MortgageBackedSecuritiesMember us-gaap:SecuredDebtMember 2020-09-30 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromMunicipalitiesMember us-gaap:LoansMember bpop:MoreThanFiveAndWithinTenYearsFromBalanceSheetDateMember 2020-09-30 0000763901 bpop:ClassifiedLoansMember 2019-12-31 0000763901 bpop:EVERTECIncMember us-gaap:OtherExpenseMember 2020-07-01 2020-09-30 0000763901 bpop:EVERTECIncMember bpop:ProcessingFeesMember 2020-07-01 2020-09-30 0000763901 bpop:BpnaMember bpop:InsuranceFeesMember 2020-07-01 2020-09-30 0000763901 bpop:BpnaMember bpop:DebitCardFeesMember 2020-07-01 2020-09-30 0000763901 bpop:BpnaMember bpop:InsuranceFeesMember 2019-07-01 2019-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember 2019-06-30 0000763901 us-gaap:CommercialPortfolioSegmentMember country:US 2019-06-30 0000763901 bpop:CommercialOrConstructionMember 2019-06-30 0000763901 bpop:CollateralizedMortgageObligationsIssuedByUSGovernmentSponsoredEnterprisesAndUSGovernmentMember us-gaap:EstimateOfFairValueFairValueDisclosureMember 2019-12-31 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:FairValueInputsLevel3Member 2019-01-01 2019-09-30 0000763901 bpop:ServicingAssetAtFairValueAmountMember us-gaap:FairValueInputsLevel1Member 2019-01-01 2019-09-30 0000763901 srt:ManagementMember us-gaap:RestrictedStockMember 2019-07-01 2019-09-30 0000763901 us-gaap:RestrictedStockMember srt:DirectorMember 2019-07-01 2019-09-30 0000763901 bpop:CaparraCenterMember 2020-09-30 0000763901 us-gaap:CommonStockMember 2019-06-30 0000763901 us-gaap:TreasuryStockMember 2019-06-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:RealEstateMember 2020-09-30 0000763901 srt:NonGuarantorSubsidiariesMember bpop:OtherServicesMember 2020-07-01 2020-09-30 0000763901 country:PR us-gaap:MortgageReceivablesMember 2020-06-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember country:US 2020-09-30 0000763901 us-gaap:ConstructionLoansMember 2020-06-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:CollateralizedAutoLoansMember 2020-09-30 0000763901 2019-01-01 2019-03-31 0000763901 2019-03-31 0000763901 us-gaap:FederalNationalMortgageAssociationCertificatesAndObligationsFNMAMember bpop:TradingAccountDebtSecuritiesMember 2019-07-01 2019-09-30 0000763901 us-gaap:FairValueInputsLevel1Member bpop:TradingAccountDebtSecuritiesMember us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2019-01-01 2019-09-30 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FederalNationalMortgageAssociationCertificatesAndObligationsFNMAMember bpop:TradingAccountDebtSecuritiesMember 2020-01-01 2020-09-30 0000763901 us-gaap:UnfundedLoanCommitmentMember 2020-06-30 0000763901 bpop:LegacyMember 2019-06-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2020-01-01 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:RealEstateMember bpop:CommercialMultiFamilyMember 2020-09-30 0000763901 country:US us-gaap:ConstructionLoansMember bpop:OtherCollateralMember 2020-09-30 0000763901 us-gaap:ConstructionLoansMember us-gaap:RealEstateMember 2020-09-30 0000763901 us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember bpop:BuyBackOptionProgramMember 2020-06-30 0000763901 us-gaap:ConsumerLoanMember bpop:Covid19Member bpop:LoanReceivablesMoratoriumGrantedMember 2020-09-30 0000763901 us-gaap:CommercialLoanMember bpop:Covid19Member bpop:LoanReceivablesMoratoriumGrantedMember 2020-09-30 0000763901 bpop:Covid19Member 2020-09-30 0000763901 bpop:BVIMember bpop:BviGovernmentRelatedMember 2020-09-30 0000763901 country:PR us-gaap:MortgageReceivablesMember 2019-06-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:FairValueInputsLevel1Member 2019-01-01 2019-09-30 0000763901 us-gaap:FairValueInputsLevel3Member 2019-01-01 2019-09-30 0000763901 us-gaap:FairValueInputsLevel1Member 2019-01-01 2019-09-30 0000763901 us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2020-07-01 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:OtherCountriesMember 2019-07-01 2019-09-30 0000763901 us-gaap:PreferredStockMember 2020-01-01 2020-09-30 0000763901 bpop:CumulativeEffectPeriodOfAdoptionAdjustmentMember 2019-12-31 0000763901 bpop:PopularBankMember 2020-01-01 2020-07-31 0000763901 us-gaap:FairValueInputsLevel1Member bpop:TradingAccountDebtSecuritiesMember us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2019-07-01 2019-09-30 0000763901 us-gaap:FairValueInputsLevel3Member bpop:TradingAccountDebtSecuritiesMember us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2019-07-01 2019-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2019-01-01 2019-09-30 0000763901 us-gaap:FairValueInputsLevel1Member bpop:TradingAccountDebtSecuritiesMember us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2020-01-01 2020-09-30 0000763901 us-gaap:FederalNationalMortgageAssociationCertificatesAndObligationsFNMAMember bpop:TradingAccountDebtSecuritiesMember 2020-07-01 2020-09-30 0000763901 us-gaap:CommonStockMember 2020-07-01 2020-09-30 0000763901 country:PR us-gaap:ConstructionLoansMember us-gaap:EquipmentMember 2020-09-30 0000763901 country:PR us-gaap:ConstructionLoansMember us-gaap:AccountsReceivableMember 2020-09-30 0000763901 country:PR us-gaap:ConstructionLoansMember us-gaap:CollateralPledgedMember 2020-09-30 0000763901 us-gaap:UsGovernmentAgencyInsuredLoansMember us-gaap:MortgageReceivablesMember 2020-09-30 0000763901 us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember bpop:BulkLoanRepurchaseMember 2020-07-01 2020-09-30 0000763901 us-gaap:FederalNationalMortgageAssociationCertificatesAndObligationsFNMAMember 2020-07-01 2020-09-30 0000763901 bpop:Covid19Member bpop:LoanReceivablesMoratoriumCompletedMember 2020-01-01 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:IndemnificationGuaranteeMember 2020-06-30 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:CollateralizedMortgageObligationsMember 2020-09-30 0000763901 bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember us-gaap:EstimateOfFairValueFairValueDisclosureMember 2020-09-30 0000763901 us-gaap:HeldtomaturitySecuritiesMember 2020-01-01 2020-09-30 0000763901 bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueInputsLevel2Member 2019-12-31 0000763901 country:US us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 bpop:BancoPopularDePuertoRicoMember us-gaap:OperatingSegmentsMember us-gaap:IntersubsegmentEliminationsMember 2020-09-30 0000763901 us-gaap:LoansMember 2020-09-30 0000763901 bpop:SecuritiesInWhollyOwnedStatutoryBusinessTrustsMember us-gaap:EstimateOfFairValueFairValueDisclosureMember 2020-09-30 0000763901 us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:FairValueInputsLevel1Member us-gaap:OtherDebtSecuritiesMember 2019-12-31 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember us-gaap:USGovernmentSponsoredEnterprisesDebtSecuritiesMember 2020-09-30 0000763901 bpop:NoncreditCommitmentMember 2020-09-30 0000763901 country:PR bpop:IntercompanyMember 2020-09-30 0000763901 bpop:PopularBankMember us-gaap:OperatingSegmentsMember 2019-09-30 0000763901 us-gaap:FairValueInputsLevel3Member us-gaap:FairValueMeasurementsRecurringMember bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember 2020-09-30 0000763901 country:PR us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2019-12-31 0000763901 bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember us-gaap:CarryingReportedAmountFairValueDisclosureMember 2019-12-31 0000763901 us-gaap:FairValueMeasurementsRecurringMember us-gaap:USGovernmentSponsoredEnterprisesDebtSecuritiesMember us-gaap:FairValueInputsLevel1Member 2019-12-31 0000763901 bpop:PrGovernmentDirectExposureMember bpop:FromMunicipalitiesMember bpop:MoreThanFiveAndWithinTenYearsFromBalanceSheetDateMember 2020-01-01 2020-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:FairValueInputsLevel3Member 2020-01-01 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember bpop:CommercialRealEstateOwnerOccupiedMember 2020-09-30 0000763901 2020-04-01 2020-06-30 0000763901 country:PR us-gaap:SubstandardMember 2019-12-31 0000763901 srt:ParentCompanyMember 2018-12-31 0000763901 us-gaap:SpecialMentionMember 2019-12-31 0000763901 us-gaap:FairValueMeasurementsRecurringMember bpop:PuertoRicoStatesAndPoliticalSubdivisionsDebtSecuritiesMember 2020-09-30 0000763901 srt:ParentCompanyMember bpop:ServiceChargesOnDepositAccountsMember 2019-01-01 2019-09-30 0000763901 bpop:ServicingAssetAtFairValueAmountMember 2019-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:SpecialMentionMember bpop:ConsumerOtherMember 2019-12-31 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember 2020-09-30 0000763901 us-gaap:EstimateOfFairValueFairValueDisclosureMember us-gaap:OtherDebtSecuritiesMember us-gaap:FairValueInputsLevel2Member 2020-09-30 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2020-09-30 0000763901 bpop:WatchMember us-gaap:MortgageReceivablesMember country:US 2019-12-31 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 us-gaap:MortgageReceivablesMember us-gaap:DoubtfulMember 2019-12-31 0000763901 country:US us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 us-gaap:MortgageReceivablesMember us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember 2020-09-30 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2019-12-31 0000763901 bpop:WatchMember country:PR us-gaap:ConstructionLoansMember 2019-12-31 0000763901 bpop:ClassifiedLoansMember country:US us-gaap:ConsumerPortfolioSegmentMember bpop:ConsumerOtherMember 2019-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:SubstandardMember 2019-12-31 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:PassMember 2019-12-31 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:DoubtfulMember bpop:ConsumerOtherMember 2019-12-31 0000763901 us-gaap:MortgageReceivablesMember bpop:AccrualMember 2019-12-31 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:DoubtfulMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 bpop:WatchMember country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 country:PR us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:FinanceLeasesPortfolioSegmentMember 2020-09-30 0000763901 bpop:WatchMember country:PR us-gaap:CommercialPortfolioSegmentMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:SpecialMentionMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 bpop:ClassifiedLoansMember country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2019-12-31 0000763901 us-gaap:ConstructionLoansMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 bpop:AccelerateShareRepurchaseMember us-gaap:TreasuryStockMember 2020-01-01 2020-01-30 0000763901 us-gaap:RestrictedStockUnitsRSUMember srt:DirectorMember 2018-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 bpop:BpnaMember bpop:SalesAndAdministrationOfInvestmentProductsMember 2020-01-01 2020-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:FairValueInputsLevel1Member 2019-07-01 2019-09-30 0000763901 bpop:OtherSubsidiariesMember 2019-09-30 0000763901 country:US us-gaap:FinanceLeasesPortfolioSegmentMember 2020-01-01 2020-09-30 0000763901 bpop:ServicedMortgageLoansMember 2019-01-01 2019-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember country:US us-gaap:CollateralizedAutoLoansMember 2020-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:MortgageBackedSecuritiesMember 2020-01-01 2020-09-30 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:NonAccrualMember 2019-12-31 0000763901 us-gaap:MortgageReceivablesMember bpop:NonAccrualMember 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember us-gaap:CollateralizedAutoLoansMember 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:SubstandardMember us-gaap:HomeEquityMember 2019-12-31 0000763901 country:US us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:SubstandardMember 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:PassMember bpop:ConsumerOtherMember 2019-12-31 0000763901 us-gaap:FinancingReceivables30To59DaysPastDueMember bpop:LegacyMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CommercialAndIndustrialSectorMember 2020-01-01 2020-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2020-09-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:PassMember us-gaap:AutomobileLoanMember 2019-12-31 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:DoubtfulMember 2019-12-31 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 country:PR 2018-12-31 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2019-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember us-gaap:AccountsReceivableMember 2020-09-30 0000763901 bpop:WatchMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:AutomobileLoanMember 2019-12-31 0000763901 bpop:ClassifiedLoansMember us-gaap:ConstructionLoansMember 2019-12-31 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:DoubtfulMember 2019-12-31 0000763901 us-gaap:FinancialGuaranteeMember 2019-09-30 0000763901 country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:SpecialMentionMember 2019-12-31 0000763901 bpop:WatchMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 bpop:WatchMember us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateNonOwnerOccupiedMember 2019-12-31 0000763901 us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember us-gaap:SubstandardMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember bpop:TaxiMedallionsMember 2020-09-30 0000763901 bpop:ClassifiedLoansMember country:US us-gaap:CommercialPortfolioSegmentMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 country:PR us-gaap:FinancingReceivables30To59DaysPastDueMember 2020-09-30 0000763901 us-gaap:FinancingReceivables60To89DaysPastDueMember us-gaap:FinanceLeasesPortfolioSegmentMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember us-gaap:SubstandardMember bpop:CommercialRealEstateOwnerOccupiedMember 2019-12-31 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:HomeEquityMember 2020-01-01 2020-09-30 0000763901 country:US bpop:LegacyMember us-gaap:UnlikelyToBeCollectedFinancingReceivableMember 2019-12-31 0000763901 country:US us-gaap:ConsumerPortfolioSegmentMember us-gaap:SubstandardMember bpop:ConsumerOtherMember 2019-12-31 0000763901 bpop:ClassifiedLoansMember country:US us-gaap:ConsumerPortfolioSegmentMember 2019-12-31 0000763901 bpop:BancopopulardepuertoricoandpopularbankmemberMember 2020-07-31 0000763901 us-gaap:ValuationTechniqueDiscountedCashFlowMember srt:MaximumMember 2020-09-30 0000763901 us-gaap:MortgageReceivablesMember country:US us-gaap:AccountsReceivableMember 2020-09-30 0000763901 country:PR bpop:LegacyMember 2020-01-01 2020-09-30 0000763901 us-gaap:DoubtfulMember us-gaap:FinanceLeasesPortfolioSegmentMember 2019-12-31 0000763901 bpop:WatchMember country:US us-gaap:CreditCardReceivablesMember us-gaap:ConsumerPortfolioSegmentMember 2019-12-31 0000763901 us-gaap:CommercialPortfolioSegmentMember bpop:CommercialMultiFamilyMember us-gaap:DoubtfulMember 2019-12-31 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:CollateralizedMortgageObligationsMember 2020-09-30 0000763901 srt:ParentCompanyMember us-gaap:UnderlyingOtherMember us-gaap:GuaranteeTypeOtherMember 2020-09-30 0000763901 us-gaap:CollateralizedMortgageObligationsMember us-gaap:SecuredDebtMember us-gaap:MaturityUpTo30DaysMember 2020-09-30 0000763901 us-gaap:USTreasurySecuritiesMember us-gaap:SecuredDebtMember 2020-09-30 0000763901 us-gaap:FederalReserveBankAdvancesMember 2020-09-30 0000763901 bpop:OtherServicesMember 2020-07-01 2020-09-30 0000763901 us-gaap:FairValueInputsLevel2Member bpop:ServicingAssetAtFairValueAmountMember 2020-07-01 2020-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:FairValueInputsLevel2Member 2020-07-01 2020-09-30 0000763901 us-gaap:ForwardContractsMember us-gaap:ReclassificationOutOfAccumulatedOtherComprehensiveIncomeMember us-gaap:AccumulatedNetGainLossFromDesignatedOrQualifyingCashFlowHedgesMember bpop:MortgageBankingActivitiesMember 2020-07-01 2020-09-30 0000763901 bpop:EVERTECIncMember bpop:ProcessingFeesMember 2019-07-01 2019-09-30 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:CollateralizedMortgageObligationsMember 2019-06-30 0000763901 bpop:BancoPopularDePuertoRicoMember 2020-07-01 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember bpop:SalesAndAdministrationOfInvestmentProductsMember 2020-07-01 2020-09-30 0000763901 bpop:BancoPopularDePuertoRicoMember 2019-07-01 2019-09-30 0000763901 bpop:BpnaMember bpop:DebitCardFeesMember 2019-07-01 2019-09-30 0000763901 srt:ParentCompanyMember bpop:OtherServicesMember 2020-07-01 2020-09-30 0000763901 bpop:CommercialAndConstructionLoanMember 2020-01-01 2020-09-30 0000763901 country:PR 2020-06-30 0000763901 us-gaap:MortgageReceivablesMember 2019-06-30 0000763901 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2019-07-01 2019-09-30 0000763901 us-gaap:RetainedEarningsMember 2019-06-30 0000763901 us-gaap:PreferredStockMember 2019-06-30 0000763901 country:PR us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:CollateralPledgedMember 2020-09-30 0000763901 us-gaap:ConsumerPortfolioSegmentMember us-gaap:ConsumerLoanMember us-gaap:EquipmentMember 2020-09-30 0000763901 bpop:CommercialOrConstructionMember 2019-09-30 0000763901 2020-01-01 2020-03-31 0000763901 bpop:SCSubtopic31030Member 2020-01-01 2020-01-02 0000763901 bpop:TradingAccountDebtSecuritiesMember us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2019-07-01 2019-09-30 0000763901 us-gaap:FederalNationalMortgageAssociationCertificatesAndObligationsFNMAMember bpop:TradingAccountDebtSecuritiesMember 2020-01-01 2020-09-30 0000763901 us-gaap:FairValueInputsLevel1Member bpop:TradingAccountDebtSecuritiesMember us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2020-07-01 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:CollateralizedAutoLoansMember bpop:CommercialMultiFamilyMember 2020-09-30 0000763901 country:PR us-gaap:CommercialPortfolioSegmentMember us-gaap:EquipmentMember bpop:CommercialMultiFamilyMember 2020-09-30 0000763901 country:US us-gaap:ConstructionLoansMember bpop:TaxiMedallionsMember 2020-09-30 0000763901 country:US us-gaap:ConstructionLoansMember us-gaap:AccountsReceivableMember 2020-09-30 0000763901 bpop:BuyBackOptionProgramMember us-gaap:GovernmentNationalMortgageAssociationCertificatesAndObligationsGNMAMember 2020-06-30 0000763901 us-gaap:CommercialLoanMember 2019-07-01 2019-09-30 0000763901 bpop:LoansWithRecourseMember bpop:ServicedMortgageLoansMember bpop:BulkLoanRepurchaseMember 2020-07-01 2020-09-30 iso4217:USD xbrli:pure xbrli:shares iso4217:USD xbrli:shares bpop:loans bpop:claims bpop:units bpop:NumberOfVIE bpop:Plaintiff bpop:Defendant bpop:score bpop:NumberOfCustomer bpop:Branches bpop:Employees

| UNITED STATES |
| SECURITIES AND EXCHANGE COMMISSION |
| Washington, D.C. 20549 |
| Form 10-Q |
[X] | Quarterly report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
| For the quarterly period ended September 30, 2020 |
| Or |
[ ] Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
| Commission File Number: 001-34084 |
POPULAR, INC.
(Exact name of registrant as specified in its charter)
Puerto Rico |  | 66-0667416
(State or other jurisdiction of Incorporation or |  | (IRS Employer Identification Number)
organization) |  |
Popular Center Building |  |  |
209 Muñoz Rivera Avenue |  |  |
Hato Rey, Puerto Rico |  | 00918
(Address of principal executive offices) |  | (Zip code)
(787) 765-9800
(Registrant’s telephone number, including area code)
NOT APPLICABLE
(Former name, former address and former fiscal year, if changed since last report)
Securities registered pursuant to Section 12(b) of the Act:
Title of each class | Trading Symbol(s) | Name of each exchange on which registered
Common Stock ($0.01 par value) | BPOP | The NASDAQ Stock Market
6.70% Cumulative Monthly Income Trust Preferred Securities | BPOPN | The NASDAQ Stock Market
6.125% Cumulative Monthly Income Trust Preferred Securities | BPOPM | The NASDAQ Stock Market
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
| [X] Yes | [ ] No |  |
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).
| [X] Yes | [ ] No |  |
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See definitions of “large accelerated filer”, “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act:
Large accelerated filer [X] | Accelerated filer [ ] | Non-accelerated filer [ ] |
Smaller reporting company [ ] | Emerging growth company [ ] |
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. [ ]
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
| [ ] Yes | [X] No |  |

1

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date: Common Stock, $0.01 par value, 84,251,735 shares outstanding as of November 4, 2020.

2

POPULAR INC |  |
INDEX |  |
Part I – Financial Information | Page |
Item 1. Financial Statements |  |
Unaudited Consolidated Statements of Financial Condition at September 30, 2020 and |  |
December 31, 2019 | 6 |
Unaudited Consolidated Statements of Operations for the quarters |  |
and nine months ended September 30, 2020 and 2019 | 7 |
Unaudited Consolidated Statements of Comprehensive Income for the |  |
quarters and nine months ended September 30, 2020 and 2019 | 8 |
Unaudited Consolidated Statements of Changes in Stockholders’ Equity for the |  |
quarters and nine months ended September 30, 2020 and 2019 | 9 |
Unaudited Consolidated Statements of Cash Flows for the nine months |  |
ended September 30, 2020 and 2019 | 11 |
Notes to Unaudited Consolidated Financial Statements | 13 |
Item 2. Management’s Discussion and Analysis of Financial Condition and |  |
Results of Operations | 137 |
Item 3. Quantitative and Qualitative Disclosures about Market Risk | 185 |
Item 4. Controls and Procedures | 186 |
Part II – Other Information |  |
Item 1. Legal Proceedings | 187 |
Item 1A. Risk Factors | 187 |
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds | 191 |
Item 3. Defaults Upon Senior Securities | 192 |
Item 4. Mine Safety Disclosures | 192 |
Item 5. Other Information | 192 |
Item 6. Exhibits | 192 |
Signatures | 193 |

3

Forward-Looking Information

This Form 10-Q contains “forward-looking statements” within the meaning of the U.S. Private Securities Litigation Reform Act of 1995, including, without limitation, statements about Popular Inc.’s (the “Corporation,” “Popular,” “we,” “us,” “our”) business, financial condition, results of operations, plans, objectives, future performance and the effects of the COVID-19 pandemic on our business.

Forward-looking statements in this Quarterly Report on Form 10-Q also include the expected completion date for the Popular Bank New York branches optimization strategy, expected benefits of the strategic realignment, estimates of pre-tax charges and anticipated annual operating expense savings related to the transaction. These statements are not guarantees of future performance, are based on management’s current expectations and, by their nature, involve risks, uncertainties, estimates and assumptions. Potential factors, some of which are beyond the Corporation’s control, could cause actual results to differ materially from those expressed in, or implied by, such forward-looking statements. Risks and uncertainties include without limitation the effect of competitive and economic factors, and our reaction to those factors, the adequacy of the allowance for loan losses, delinquency trends, market risk and the impact of interest rate changes, capital markets conditions, capital adequacy and liquidity, and the effect of legal and regulatory proceedings and new accounting standards on the Corporation’s financial condition and results of operations. All statements contained herein that are not clearly historical in nature are forward-looking, and the words “anticipate,” “believe,” “continues,” “expect,” “estimate,” “intend,” “project” and similar expressions and future or conditional verbs such as “will,” “would,” “should,” “could,” “might,” “can,” “may” or similar expressions are generally intended to identify forward-looking statements.

Various factors, some of which are beyond Popular’s control, could cause actual results to differ materially from those expressed in, or implied by, such forward-looking statements. Factors that might cause such a difference include, but are not limited to:

 the rate of growth or decline in the economy and employment levels, as well as general business and economic conditions in the geographic areas we serve and, in particular, in the Commonwealth of Puerto Rico (the “Commonwealth” or “Puerto Rico”), where a significant portion of our business is concentrated;

 the impact of the current fiscal and economic challenges of Puerto Rico and the measures taken and to be taken by the Puerto Rico Government and the Federally-appointed oversight board on the economy, our customers and our business;

 the impact of the pending debt restructuring proceedings under Title III of the Puerto Rico Oversight, Management and Economic Stability Act (“PROMESA”) and of other actions taken or to be taken to address Puerto Rico’s fiscal challenges on the value of our portfolio of Puerto Rico government securities and loans to governmental entities and of our commercial, mortgage and consumer loan portfolios where private borrowers could be directly affected by governmental action;

 the scope and duration of the COVID-19 pandemic, actions taken by governmental authorities in response to the pandemic, and the direct and indirect impact of the pandemic on us, our customers, service providers and third parties;

 the amount of Puerto Rico public sector deposits held at the Corporation, whose future balances are uncertain and difficult to predict and may be impacted by factors such as the amount of Federal funds received by the P.R. Government in connection with the COVID-19 pandemic and the rate of expenditure of such funds, as well as the timeline and outcome of current Puerto Rico debt restructuring proceedings under Title III of PROMESA;

 changes in interest rates and market liquidity, which may reduce interest margins, impact funding sources and affect our ability to originate and distribute financial products in the primary and secondary markets;

 the fiscal and monetary policies of the federal government and its agencies;

 changes in federal bank regulatory and supervisory policies, including required levels of capital and the impact of proposed capital standards on our capital ratios;

 additional Federal Deposit Insurance Corporation (“FDIC”) assessments;

 regulatory approvals that may be necessary to undertake certain actions or consummate strategic transactions such as acquisitions and dispositions;

4

 unforeseen or catastrophic events, including extreme weather events, other natural disasters, man-made disasters or the emergence of pandemics, epidemics and other health-related crises, which could cause a disruption in our operations or other adverse consequences for our business;

 the relative strength or weakness of the consumer and commercial credit sectors and of the real estate markets in Puerto Rico and the other markets in which borrowers are located;

 the performance of the stock and bond markets;

 competition in the financial services industry;

 possible legislative, tax or regulatory changes; and

 a failure in or breach of our operational or security systems or infrastructure or those of EVERTEC, Inc., our provider of core financial transaction processing and information technology services, or of other third parties providing services to us, including as a result of cyberattacks, e-fraud, denial-of-services and computer intrusion, that might result in loss or breach of customer data, disruption of services, reputational damage or additional costs to Popular.

Other possible events or factors that could cause our results or performance to differ materially from those expressed in these forward-looking statements include the following:

 negative economic conditions that adversely affect housing prices, the job market, consumer confidence and spending habits which may affect, among other things, the level of non-performing assets, charge-offs and provision expense;

 changes in market rates and prices which may adversely impact the value of financial assets and liabilities;

 potential judgments, claims, damages, penalties, fines and reputational damage resulting from pending or future litigation and regulatory or government actions, including as a result of our participation in and execution of government programs related to the COVID-19 pandemic;

 changes in accounting standards, rules and interpretations;

 our ability to grow our core businesses;

 decisions to downsize, sell or close units or otherwise change our business mix; and

 management’s ability to identify and manage these and other risks.

Further, statements about the potential effects of the COVID-19 pandemic on our business, financial condition, liquidity and results of operation may constitute forward-looking statements and are subject to the risk that actual effects may differ, possibly materially, from what is reflected in those forward-looking statements due to factors and future developments that are uncertain, unpredictable and in many cases beyond our control, including actions taken by governmental authorities in response to the pandemic and the direct and indirect impact of the pandemic on us, our customers, service providers and third parties.

Moreover, the outcome of legal and regulatory proceedings, as discussed in “Part II, Item 1. Legal Proceedings,” is inherently uncertain and depends on judicial interpretations of law and the findings of regulators, judges and/or juries. Investors should refer to the Corporation’s Annual Report on Form 10-K for the year ended December 31, 2019, as well as “Part II, Item 1A” of our Quarterly Reports on Form 10-Q for a discussion of such factors and certain risks and uncertainties to which the Corporation is subject.

All forward-looking statements included in this Form 10-Q are based upon information available to Popular as of the date of this Form 10-Q, and other than as required by law, including the requirements of applicable securities laws, we assume no obligation to update or revise any such forward-looking statements to reflect occurrences or unanticipated events or circumstances after the date of such statements.

5

POPULAR, INC.

CONSOLIDATED STATEMENTS OF FINANCIAL CONDITION

(UNAUDITED)

|  |  |  | September 30, | December 31,
(In thousands, except share information) | 2020 | 2019
Assets: |  |  |  |
Cash and due from banks | $ | 565,202 | $ | 388,311
Money market investments: |  |  |  |
|  | Time deposits with other banks |  | 11,859,924 |  | 3,262,286
|  | Total money market investments |  | 11,859,924 |  | 3,262,286
Trading account debt securities, at fair value: |  |  |  |
|  | Pledged securities with creditors’ right to repledge |  | 603 |  | 598
|  | Other trading account debt securities |  | 32,450 |  | 39,723
Debt securities available-for-sale, at fair value: |  |  |  |
|  | Pledged securities with creditors’ right to repledge |  | 110,811 |  | 202,585
|  | Other debt securities available-for-sale |  | 21,067,028 |  | 17,445,888
Debt securities held-to-maturity, at amortized cost (fair value 2020 - $95,093; 2019 - $105,110) |  | 93,163 |  | 97,662
|  | Less – Allowance for credit losses |  | 12,421 |  | -
|  | Debt securities held-to-maturity, net |  | 80,742 |  | 97,662
Equity securities (realizable value 2020 - $174,370; 2019 - $165,952) |  | 173,993 |  | 159,887
Loans held-for-sale, at lower of cost or fair value |  | 102,760 |  | 59,203
Loans held-in-portfolio |  | 29,586,348 |  | 27,587,856
|  | Less – Unearned income |  | 193,838 |  | 180,983
|  | Allowance for credit losses |  | 925,850 |  | 477,708
|  | Total loans held-in-portfolio, net |  | 28,466,660 |  | 26,929,165
Premises and equipment, net |  | 510,473 |  | 556,650
Other real estate |  | 100,592 |  | 122,072
Accrued income receivable |  | 204,233 |  | 180,871
Mortgage servicing rights, at fair value |  | 123,552 |  | 150,906
Other assets |  | 1,816,706 |  | 1,819,615
Goodwill |  | 671,122 |  | 671,122
Other intangible assets |  | 23,518 |  | 28,780
Total assets | $ | 65,910,369 | $ | 52,115,324
Liabilities and Stockholders’ Equity |  |  |  |
Liabilities: |  |  |  |
| Deposits: |  |  |  |
|  | Non-interest bearing | $ | 13,546,432 | $ | 9,160,173
|  | Interest bearing |  | 42,475,551 |  | 34,598,433
|  | Total deposits |  | 56,021,983 |  | 43,758,606
Assets sold under agreements to repurchase |  | 106,028 |  | 193,378
Other short-term borrowings |  | 100,000 |  | -
Notes payable |  | 1,201,396 |  | 1,101,608
Other liabilities |  | 2,568,877 |  | 1,044,953
|  | Total liabilities |  | 59,998,284 |  | 46,098,545
Commitments and contingencies (Refer to Note 21) |  |  |  |
Stockholders’ equity: |  |  |  |
Preferred stock, 30,000,000 shares authorized; 885,726 shares issued and outstanding (2019 - 2,006,391) |  | 22,143 |  | 50,160
Common stock, $0.01 par value; 170,000,000 shares authorized;104,475,254 shares issued (2019 - 104,392,222) and 84,219,464 shares outstanding (2019 - 95,589,629) |  | 1,045 |  | 1,044
Surplus |  | 4,521,689 |  | 4,447,412
Retained earnings |  | 2,168,153 |  | 2,147,915
Treasury stock - at cost, 20,255,790 shares (2019 - 8,802,593) |  | (1,016,361) |  | (459,814)
Accumulated other comprehensive income (loss), net of tax |  | 215,416 |  | (169,938)
|  | Total stockholders’ equity |  | 5,912,085 |  | 6,016,779
Total liabilities and stockholders’ equity | $ | 65,910,369 | $ | 52,115,324
The accompanying notes are an integral part of these Consolidated Financial Statements.

6

POPULAR, INC.

CONSOLIDATED STATEMENTS OF OPERATIONS

(UNAUDITED)

|  |  | Quarters ended September 30, |  | Nine months ended September 30,
(In thousands, except per share information) | 2020 |  | 2019 |  | 2020 |  | 2019
Interest income: |  |  |  |  |  |  |  |  |  |  |
| Loans | $ | 431,286 |  | $ | 453,315 |  | $ | 1,311,402 |  | $ | 1,355,232
| Money market investments |  | 2,773 |  |  | 19,119 |  |  | 16,788 |  |  | 70,873
| Investment securities |  | 79,142 |  |  | 99,542 |  |  | 243,938 |  |  | 274,819
|  | Total interest income |  | 513,201 |  |  | 571,976 |  |  | 1,572,128 |  |  | 1,700,924
Interest expense: |  |  |  |  |  |  |  |  |  |  |
| Deposits |  | 37,554 |  |  | 78,760 |  |  | 142,435 |  |  | 228,035
| Short-term borrowings |  | 416 |  |  | 1,572 |  |  | 2,109 |  |  | 4,828
| Long-term debt |  | 14,210 |  |  | 14,653 |  |  | 42,587 |  |  | 43,791
|  | Total interest expense |  | 52,180 |  |  | 94,985 |  |  | 187,131 |  |  | 276,654
Net interest income |  | 461,021 |  |  | 476,991 |  |  | 1,384,997 |  |  | 1,424,270
Provision for credit losses - loan portfolios |  | 19,452 |  |  | 36,539 |  |  | 271,551 |  |  | 118,555
Provision (reversal) for credit losses - investment securities |  | (314) |  |  | - |  |  | (233) |  |  | -
Net interest income after provision for credit losses |  | 441,883 |  |  | 440,452 |  |  | 1,113,679 |  |  | 1,305,715
Service charges on deposit accounts |  | 36,849 |  |  | 40,969 |  |  | 108,671 |  |  | 119,277
Other service fees |  | 69,879 |  |  | 71,309 |  |  | 186,736 |  |  | 209,647
Mortgage banking activities (Refer to Note 10) |  | (9,526) |  |  | 10,492 |  |  | 671 |  |  | 18,645
Net gain (loss) on sale of debt securities |  | 41 |  |  | (20) |  |  | 41 |  |  | (20)
Net gain, including impairment on equity securities |  | 5,150 |  |  | 213 |  |  | 4,869 |  |  | 2,174
Net profit on trading account debt securities |  | 20 |  |  | 295 |  |  | 593 |  |  | 977
Net (loss) gain on sale of loans, including valuation adjustments on loans held-for-sale |  | (2,198) |  |  | - |  |  | 981 |  |  | -
Adjustments (expense) to indemnity reserves on loans sold |  | 4,183 |  |  | (3,411) |  |  | (1,770) |  |  | (1,664)
Other operating income |  | 24,369 |  |  | 22,865 |  |  | 66,673 |  |  | 68,432
|  | Total non-interest income |  | 128,767 |  |  | 142,712 |  |  | 367,465 |  |  | 417,468
Operating expenses: |  |  |  |  |  |  |  |  |  |  |
Personnel costs |  | 135,941 |  |  | 147,682 |  |  | 421,938 |  |  | 432,298
Net occupancy expenses |  | 25,907 |  |  | 24,595 |  |  | 76,552 |  |  | 71,431
Equipment expenses |  | 24,088 |  |  | 21,596 |  |  | 66,537 |  |  | 62,624
Other taxes |  | 13,918 |  |  | 14,028 |  |  | 40,922 |  |  | 38,267
Professional fees |  | 96,474 |  |  | 98,561 |  |  | 290,092 |  |  | 281,275
Communications |  | 5,694 |  |  | 5,881 |  |  | 17,222 |  |  | 17,685
Business promotion |  | 14,664 |  |  | 18,365 |  |  | 41,142 |  |  | 52,158
FDIC deposit insurance |  | 6,568 |  |  | 2,923 |  |  | 16,988 |  |  | 13,007
Other real estate owned (OREO) (income) expenses |  | (1,615) |  |  | (185) |  |  | 520 |  |  | 3,729
Other operating expenses |  | 38,351 |  |  | 40,630 |  |  | 104,647 |  |  | 107,354
Amortization of intangibles |  | 1,076 |  |  | 2,399 |  |  | 5,345 |  |  | 7,082
|  | Total operating expenses |  | 361,066 |  |  | 376,475 |  |  | 1,081,905 |  |  | 1,086,910
Income before income tax |  | 209,584 |  |  | 206,689 |  |  | 399,239 |  |  | 636,273
Income tax expense |  | 41,168 |  |  | 41,370 |  |  | 68,893 |  |  | 131,923
Net Income | $ | 168,416 |  | $ | 165,319 |  | $ | 330,346 |  | $ | 504,350
Net Income Applicable to Common Stock | $ | 168,064 |  | $ | 164,389 |  | $ | 328,941 |  | $ | 501,558
Net Income per Common Share – Basic | $ | 2.01 |  | $ | 1.71 |  | $ | 3.80 |  | $ | 5.17
Net Income per Common Share – Diluted | $ | 2.00 |  | $ | 1.70 |  | $ | 3.80 |  | $ | 5.16
The accompanying notes are an integral part of these Consolidated Financial Statements.

7

POPULAR, INC.

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

(UNAUDITED)

|  | Quarters ended, |  | Nine months ended,
|  | September 30, |  | September 30,
(In thousands) | 2020 |  | 2019 |  | 2020 |  | 2019
Net income | $ | 168,416 |  | $ | 165,319 |  | $ | 330,346 |  | $ | 504,350
Reclassification to retained earnings due to cumulative effect of accounting change |  | - |  |  | - |  |  | - |  |  | (50)
Other comprehensive (loss) income before tax: |  |  |  |  |  |  |  |  |  |  |
Foreign currency translation adjustment |  | (2,035) |  |  | 155 |  |  | (14,710) |  |  | (2,287)
Amortization of net losses of pension and postretirement benefit plans |  | 5,362 |  |  | 5,877 |  |  | 16,086 |  |  | 17,629
Unrealized holding (losses) gains on debt securities arising during the period |  | (10,633) |  |  | 53,553 |  |  | 450,134 |  |  | 306,857
| Reclassification adjustment for (gains) losses included in net income |  | (41) |  |  | 20 |  |  | (41) |  |  | 20
Unrealized net losses on cash flow hedges |  | (1,478) |  |  | (3,538) |  |  | (6,760) |  |  | (5,358)
| Reclassification adjustment for net losses included in net income |  | 1,613 |  |  | 1,221 |  |  | 5,127 |  |  | 3,142
Other comprehensive (loss) income before tax |  | (7,212) |  |  | 57,288 |  |  | 449,836 |  |  | 319,953
Income tax benefit (expense) |  | 3,279 |  |  | (4,955) |  |  | (64,482) |  |  | (30,859)
Total other comprehensive (loss) income, net of tax |  | (3,933) |  |  | 52,333 |  |  | 385,354 |  |  | 289,094
Comprehensive income, net of tax | $ | 164,483 |  | $ | 217,652 |  | $ | 715,700 |  | $ | 793,444
Tax effect allocated to each component of other comprehensive (loss) income:
|  | Quarters ended |  | Nine months ended,
|  | September 30, |  | September 30,
(In thousands) | 2020 |  | 2019 |  | 2020 |  | 2019
Amortization of net losses of pension and postretirement benefit plans | $ | (2,011) |  | $ | (2,204) |  | $ | (6,033) |  | $ | (6,611)
Unrealized holding (losses) gains on debt securities arising during the period |  | 5,390 |  |  | (2,583) |  |  | (58,427) |  |  | (24,032)
| Reclassification adjustment for (gains) losses included in net income |  | 6 |  |  | (4) |  |  | 6 |  |  | (4)
Unrealized net losses on cash flow hedges |  | 393 |  |  | 337 |  |  | 1,693 |  |  | 1,009
| Reclassification adjustment for net losses included in net income |  | (499) |  |  | (501) |  |  | (1,721) |  |  | (1,221)
Income tax benefit (expense) | $ | 3,279 |  | $ | (4,955) |  | $ | (64,482) |  | $ | (30,859)
The accompanying notes are an integral part of the Consolidated Financial Statements. |  |  |  |  |  |

8

POPULAR, INC.

CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY

(UNAUDITED)

|  |  |  |  |  |  |  |  |  |  |  |  |  | Accumulated |  |  |
|  |  |  |  |  |  |  |  |  |  |  |  | other |  |  |
|  |  | Common | Preferred |  |  | Retained |  | Treasury |  | comprehensive |  |  |
(In thousands) | stock | stock | Surplus | earnings |  | stock |  | (loss) income |  | Total
Balance at June 30, 2019 | $ | 1,044 | $ | 50,160 | $ | 4,316,225 | $ | 1,935,826 |  | $ | (392,208) |  | $ | (191,213) |  | $ | 5,719,834
Net income |  |  |  |  |  |  |  | 165,319 |  |  |  |  |  |  |  |  | 165,319
Issuance of stock |  |  |  |  |  | 909 |  |  |  |  |  |  |  |  |  |  | 909
Dividends declared: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Common stock[1] |  |  |  |  |  |  |  | (29,017) |  |  |  |  |  |  |  |  | (29,017)
| Preferred stock |  |  |  |  |  |  |  | (930) |  |  |  |  |  |  |  |  | (930)
Common stock purchases |  |  |  |  |  |  |  |  |  |  | (1,367) |  |  |  |  |  | (1,367)
Common stock reissuance |  |  |  |  |  | 50 |  |  |  |  | 914 |  |  |  |  |  | 964
Stock based compensation |  |  |  |  |  | 372 |  |  |  |  | 31 |  |  |  |  |  | 403
Other comprehensive income, net of tax |  |  |  |  |  |  |  |  |  |  |  |  |  | 52,333 |  |  | 52,333
Balance at September 30, 2019 | $ | 1,044 | $ | 50,160 | $ | 4,317,556 | $ | 2,071,198 |  | $ | (392,630) |  | $ | (138,880) |  | $ | 5,908,448
Balance at June 30, 2020 | $ | 1,044 | $ | 22,143 | $ | 4,520,333 | $ | 2,033,782 |  | $ | (1,016,486) |  | $ | 219,349 |  | $ | 5,780,165
Net income |  |  |  |  |  |  |  | 168,416 |  |  |  |  |  |  |  |  | 168,416
Issuance of stock |  | 1 |  |  |  | 1,145 |  |  |  |  |  |  |  |  |  |  | 1,146
Dividends declared: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Common stock[1] |  |  |  |  |  |  |  | (33,693) |  |  |  |  |  |  |  |  | (33,693)
| Preferred stock |  |  |  |  |  |  |  | (352) |  |  |  |  |  |  |  |  | (352)
Common stock purchases |  |  |  |  |  |  |  |  |  |  | (185) |  |  |  |  |  | (185)
Common stock reissuance |  |  |  |  |  | (69) |  |  |  |  | 269 |  |  |  |  |  | 200
Stock based compensation |  |  |  |  |  | 280 |  |  |  |  | 41 |  |  |  |  |  | 321
Other comprehensive loss, net of tax |  |  |  |  |  |  |  |  |  |  |  |  |  | (3,933) |  |  | (3,933)
Balance at September 30, 2020 | $ | 1,045 | $ | 22,143 | $ | 4,521,689 | $ | 2,168,153 |  | $ | (1,016,361) |  | $ | 215,416 |  | $ | 5,912,085
[1] | Dividends declared per common share during the quarter ended September 30, 2020 - $0.40 (2019 - $0.30).

9

|  |  |  |  |  |  |  |  |  |  |  |  |  | Accumulated |  |  |
|  |  |  |  |  |  |  |  |  |  |  |  | other |  |  |
|  |  | Common | Preferred |  |  | Retained |  | Treasury |  | comprehensive |  |  |
(In thousands) | stock | stock | Surplus | earnings |  | stock |  | (loss) income |  | Total
Balance at December 31, 2018 | $ | 1,043 | $ | 50,160 | $ | 4,365,606 | $ | 1,651,731 |  | $ | (205,509) |  | $ | (427,974) |  | $ | 5,435,057
Cumulative effect of accounting change |  |  |  |  |  |  |  | 4,905 |  |  |  |  |  |  |  |  | 4,905
Net income |  |  |  |  |  |  |  | 504,350 |  |  |  |  |  |  |  |  | 504,350
Issuance of stock |  | 1 |  |  |  | 2,632 |  |  |  |  |  |  |  |  |  |  | 2,633
Dividends declared: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Common stock[1] |  |  |  |  |  |  |  | (86,996) |  |  |  |  |  |  |  |  | (86,996)
| Preferred stock |  |  |  |  |  |  |  | (2,792) |  |  |  |  |  |  |  |  | (2,792)
Common stock purchases[2] |  |  |  |  |  | (52,670) |  |  |  |  | (203,336) |  |  |  |  |  | (256,006)
Common stock reissuance |  |  |  |  |  | 274 |  |  |  |  | 3,616 |  |  |  |  |  | 3,890
Stock based compensation |  |  |  |  |  | 1,714 |  |  |  |  | 12,599 |  |  |  |  |  | 14,313
Other comprehensive income, net of tax |  |  |  |  |  |  |  |  |  |  |  |  |  | 289,094 |  |  | 289,094
Balance at September 30, 2019 | $ | 1,044 | $ | 50,160 | $ | 4,317,556 | $ | 2,071,198 |  | $ | (392,630) |  | $ | (138,880) |  | $ | 5,908,448
Balance at December 31, 2019 | $ | 1,044 | $ | 50,160 | $ | 4,447,412 | $ | 2,147,915 |  | $ | (459,814) |  | $ | (169,938) |  | $ | 6,016,779
Cumulative effect of accounting change |  |  |  |  |  |  |  | (205,842) |  |  |  |  |  |  |  |  | (205,842)
Net income |  |  |  |  |  |  |  | 330,346 |  |  |  |  |  |  |  |  | 330,346
Issuance of stock |  | 1 |  |  |  | 3,139 |  |  |  |  |  |  |  |  |  |  | 3,140
Dividends declared: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Common stock[1] |  |  |  |  |  |  |  | (102,861) |  |  |  |  |  |  |  |  | (102,861)
| Preferred stock |  |  |  |  |  |  |  | (1,405) |  |  |  |  |  |  |  |  | (1,405)
Common stock purchases[3] |  |  |  |  |  | 76,336 |  |  |  |  | (580,003) |  |  |  |  |  | (503,667)
Common stock reissuance |  |  |  |  |  | (1,180) |  |  |  |  | 5,971 |  |  |  |  |  | 4,791
Preferred stock redemption[4] |  |  |  | (28,017) |  |  |  |  |  |  |  |  |  |  |  |  | (28,017)
Stock based compensation |  |  |  |  |  | (4,018) |  |  |  |  | 17,485 |  |  |  |  |  | 13,467
Other comprehensive income, net of tax |  |  |  |  |  |  |  |  |  |  |  |  |  | 385,354 |  |  | 385,354
Balance at September 30, 2020 | $ | 1,045 | $ | 22,143 | $ | 4,521,689 | $ | 2,168,153 |  | $ | (1,016,361) |  | $ | 215,416 |  | $ | 5,912,085
[1] | Dividends declared per common share during the nine months ended September 30, 2020 - $1.20 (2019 - $0.90).
[2] | During the quarter ended March 31, 2019, the Corporation entered into a $250 million accelerated share repurchase transaction with respect to its common stock, which was accounted for as a treasury stock transaction. Refer to Note 18 for additional information.
[3] | During the quarter ended March 31, 2020, the Corporation entered into a $500 million accelerated share repurchase transaction with respect to its common stock, which was accounted for as a treasury stock transaction. The transaction was completed on May 27, 2020. Refer to Note 18 for additional information.
[4] | On February 24, 2020, the Corporation redeemed all the outstanding shares of 2008 Series B Preferred Stock. Refer to Note 18 for additional information.

|  |  |  |  |  |  |  |  |  |  |  | For the nine months ended September 30,
Disclosure of changes in number of shares: |  |  |  |  |  |  |  |  |  |  |  | 2020 |  |  | 2019
Preferred Stock: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Balance at beginning of period |  |  |  |  |  |  |  |  |  |  |  |  |  | 2,006,391 |  |  | 2,006,391
| Redemption of stock |  |  |  |  |  |  |  |  |  |  |  |  |  | (1,120,665) |  |  | -
| Balance at end of period |  |  |  |  |  |  |  |  |  |  |  |  |  | 885,726 |  |  | 2,006,391
Common Stock – Issued: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Balance at beginning of period |  |  |  |  |  |  |  |  |  |  |  |  |  | 104,392,222 |  |  | 104,320,303
| Issuance of stock |  |  |  |  |  |  |  |  |  |  |  |  |  | 83,032 |  |  | 55,192
| Balance at end of period |  |  |  |  |  |  |  |  |  |  |  |  |  | 104,475,254 |  |  | 104,375,495
| Treasury stock |  |  |  |  |  |  |  |  |  |  |  |  |  | (20,255,790) |  |  | (7,660,831)
Common Stock – Outstanding |  |  |  |  |  |  |  |  |  |  |  |  |  | 84,219,464 |  |  | 96,714,664
The accompanying notes are an integral part of these Consolidated Financial Statements.

10

POPULAR, INC.

CONSOLIDATED STATEMENTS OF CASH FLOWS

(UNAUDITED)

| Nine months ended September 30,
(In thousands) |  | 2020 |  |  | 2019
Cash flows from operating activities: |  |  |  |  |
Net income | $ | 330,346 |  | $ | 504,350
Adjustments to reconcile net income to net cash provided by operating activities: |  |  |  |  |
| Provision for credit losses |  | 271,318 |  |  | 118,555
| Amortization of intangibles |  | 5,345 |  |  | 7,082
| Depreciation and amortization of premises and equipment |  | 43,419 |  |  | 42,928
| Net accretion of discounts and amortization of premiums and deferred fees |  | (56,134) |  |  | (126,548)
| Share-based compensation |  | 8,308 |  |  | 11,418
| Impairment losses on long-lived assets |  | - |  |  | 2,591
| Fair value adjustments on mortgage servicing rights |  | 33,360 |  |  | 25,853
| Adjustments to indemnity reserves on loans sold |  | 1,770 |  |  | 1,664
| Earnings from investments under the equity method, net of dividends or distributions |  | (19,160) |  |  | (18,461)
| Deferred income tax expense |  | 26,742 |  |  | 110,058
| (Gain) loss on: |  |  |  |  |
|  | Disposition of premises and equipment and other productive assets |  | (10,286) |  |  | (5,133)
|  | Proceeds from insurance claims |  | (366) |  |  | -
|  | Sale of debt securities |  | (41) |  |  | 20
|  | Sale of loans, including valuation adjustments on loans held-for-sale and mortgage banking activities |  | (21,370) |  |  | (11,360)
|  | Sale of foreclosed assets, including write-downs |  | (13,676) |  |  | (15,858)
| Acquisitions of loans held-for-sale |  | (151,916) |  |  | (157,993)
| Proceeds from sale of loans held-for-sale |  | 51,077 |  |  | 51,067
| Net originations on loans held-for-sale |  | (243,954) |  |  | (208,875)
| Net decrease (increase) in: |  |  |  |  |
|  | Trading debt securities |  | 287,764 |  |  | 333,013
|  | Equity securities |  | (5,390) |  |  | (6,482)
|  | Accrued income receivable |  | (48,457) |  |  | 7,724
|  | Other assets |  | 75,243 |  |  | (12,837)
| Net (decrease) increase in: |  |  |  |  |
|  | Interest payable |  | (11,308) |  |  | (6,900)
|  | Pension and other postretirement benefits obligation |  | 4,225 |  |  | (4,979)
|  | Other liabilities |  | (65,269) |  |  | (102,049)
Total adjustments |  | 161,244 |  |  | 34,498
Net cash provided by operating activities |  | 491,590 |  |  | 538,848
Cash flows from investing activities: |  |  |  |  |
| Net increase in money market investments |  | (8,597,704) |  |  | (1,000,840)
| Purchases of investment securities: |  |  |  |  |
|  | Available-for-sale |  | (15,997,778) |  |  | (13,579,074)
|  | Equity |  | (28,885) |  |  | (15,474)
| Proceeds from calls, paydowns, maturities and redemptions of investment securities: |  |  |  |  |
|  | Available-for-sale |  | 14,386,967 |  |  | 10,671,630
|  | Held-to-maturity |  | 5,770 |  |  | 5,325
| Proceeds from sale of investment securities: |  |  |  |  |
|  | Available-for-sale |  | 5,103 |  |  | 99,445
|  | Equity |  | 20,169 |  |  | 17,083
| Net disbursements on loans |  | (965,465) |  |  | (324,479)
| Proceeds from sale of loans |  | 64,917 |  |  | 77,327
| Acquisition of loan portfolios |  | (994,908) |  |  | (421,482)
| Payments to acquire other intangible |  | (83) |  |  | (793)
| Return of capital from equity method investments |  | 812 |  |  | 2,747
| Payments to acquire equity method investments |  | (443) |  |  | -
| Acquisition of premises and equipment |  | (39,121) |  |  | (45,961)
| Proceeds from insurance claims |  | 366 |  |  | -
| Proceeds from sale of: |  |  |  |  |
|  | Premises and equipment and other productive assets |  | 20,816 |  |  | 17,186
|  | Foreclosed assets |  | 53,872 |  |  | 83,848
Net cash used in investing activities |  | (12,065,595) |  |  | (4,413,512)

11

Cash flows from financing activities: |  |  |  |  |
| Net increase (decrease) in: |  |  |  |  |
|  | Deposits |  | 12,264,323 |  |  | 4,454,466
|  | Assets sold under agreements to repurchase |  | (87,350) |  |  | (68,433)
|  | Other short-term borrowings |  | 100,000 |  |  | (41)
| Payments of notes payable |  | (127,989) |  |  | (144,991)
| Principal payments of finance leases |  | (1,608) |  |  | (1,269)
| Proceeds from issuance of notes payable |  | 226,807 |  |  | 75,000
| Proceeds from issuance of common stock |  | 7,931 |  |  | 6,523
| Payments for repurchase of redeemable preferred stock |  | (28,017) |  |  | -
| Dividends paid |  | (99,600) |  |  | (85,863)
| Net payments for repurchase of common stock |  | (500,325) |  |  | (250,574)
| Payments related to tax withholding for share-based compensation |  | (3,342) |  |  | (5,432)
Net cash provided by financing activities |  | 11,750,830 |  |  | 3,979,386
Net increase in cash and due from banks, and restricted cash |  | 176,825 |  |  | 104,722
Cash and due from banks, and restricted cash at beginning of period |  | 394,323 |  |  | 403,251
Cash and due from banks, and restricted cash at the end of the period | $ | 571,148 |  | $ | 507,973
The accompanying notes are an integral part of these Consolidated Financial Statements.

12

Notes to Consolidated Financial

Statements (Unaudited)

| Note 1 - | Nature of operations | 14
| Note 2 - | Basis of presentation | 15
| Note 3 - | New accounting pronouncements | 16
| Note 4 - | Summary of significant accounting policies | 21
| Note 5 - | Restrictions on cash and due from banks and certain securities | 24
| Note 6 - | Debt securities available-for-sale | 25
| Note 7 - | Debt securities held-to-maturity | 28
| Note 8 - | Loans | 31
| Note 9 - | Allowance for credit losses – loans held-in-portfolio | 40
| Note 10 - | Mortgage banking activities | 62
| Note 11 - | Transfers of financial assets and mortgage servicing assets | 63
| Note 12 - | Other real estate owned | 67
| Note 13 - | Other assets | 68
| Note 14 - | Goodwill and other intangible assets | 69
| Note 15 - | Deposits | 72
| Note 16 - | Borrowings | 73
| Note 17 - | Other liabilities | 75
| Note 18 - | Stockholders’ equity | 76
| Note 19 - | Other comprehensive income (loss) | 77
| Note 20 - | Guarantees | 79
| Note 21 - | Commitments and contingencies | 81
| Note 22- | Non-consolidated variable interest entities | 88
| Note 23 - | Related party transactions | 90
| Note 24 - | Fair value measurement | 93
| Note 25 - | Fair value of financial instruments | 100
| Note 26 - | Net income per common share | 103
| Note 27 - | Revenue from contracts with customers | 104
| Note 28 - | Leases | 106
| Note 29 - | Pension and postretirement benefits | 108
| Note 30 - | Stock-based compensation | 109
| Note 31 - | Income taxes | 112
| Note 32 - | Supplemental disclosure on the consolidated statements of cash flows | 116
| Note 33 - | Segment reporting | 117
| Note 34 - | Condensed consolidating financial information of guarantor and issuers of registered guaranteed securities | 123
| Note 35- | Subsequent events | 137

13

Note 1 – Nature of operations

Popular, Inc. (the “Corporation” or “Popular”) is a diversified, publicly-owned financial holding company subject to the supervision and regulation of the Board of Governors of the Federal Reserve System. The Corporation has operations in Puerto Rico, the mainland United States (“U.S.”) and the U.S. and British Virgin Islands. In Puerto Rico, the Corporation provides retail, mortgage, and commercial banking services through its principal banking subsidiary, Banco Popular de Puerto Rico (“BPPR”), as well as investment banking, broker-dealer, auto and equipment leasing and financing, and insurance services through specialized subsidiaries. In the mainland U.S., the Corporation provides retail, mortgage and commercial banking services through its New York-chartered banking subsidiary, Popular Bank (“PB”), which has branches located in New York, New Jersey and Florida.

14

Note 2 – Basis of Presentation

Basis of Presentation

The consolidated interim financial statements have been prepared without audit. The Consolidated Statement of Financial Condition data at December 31, 2019 was derived from audited financial statements. The unaudited interim financial statements are, in the opinion of management, a fair statement of the results for the periods reported and include all necessary adjustments, all of a normal recurring nature, for a fair statement of such results.

Certain information and note disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States of America have been condensed or omitted from the unaudited financial statements pursuant to the rules and regulations of the Securities and Exchange Commission. Accordingly, these financial statements should be read in conjunction with the audited Consolidated Financial Statements of the Corporation for the year ended December 31, 2019, included in the Corporation’s 2019 Form 10-K. Operating results for the interim periods disclosed herein are not necessarily indicative of the results that may be expected for a full year or any future period.

Use of Estimates in the Preparation of Financial Statements

The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and contingent assets and liabilities at the date of the financial statements, and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates.

15

Note 3 - New accounting pronouncements

|  | Recently Adopted Accounting Standards Updates
|  | Standard |  | Description | Date of adoption | Effect on the financial statements
|  | FASB ASU 2020-03, Codification Improvements to Financial Instruments |  | The FASB issued ASU 2020-03 in March 2020, which, among other things, provides clarification on issues related to the term that should be used to measure expected credit losses of net investments in leases and that an allowance for credit losses should be recorded once control of financial assets has been regained. | January 1, 2020 | The Corporation was not impacted by the adoption of ASU 2020-03 during the first quarter of 2020.
|  | FASB ASU 2019-08, Compensation – Stock Compensation (Topic 718) and Revenue from Contracts with Customers (Topic 606): Codification Improvements – Share-Based Consideration Payable to a Customer |  | The FASB issued ASU 2019-08 in November 2019, which requires that an entity measure and classify share-based payment awards granted to a customer in accordance with Topic 718. Therefore, the grant-date fair value of the share-based payment awards will be the basis for the reduction of the transaction price. | January 1, 2020 | The Corporation was not impacted by the adoption of ASU 2019-08 during the first quarter of 2020 since it does not grant shared-based payments awards to its customers.

16

| Standard |  | Description | Date of adoption | Effect on the financial statements
| FASB ASU 2018-18, Collaborative Arrangements (Topic 808): Clarifying the Interaction between Topic 808 and Topic 606 |  | The FASB issued ASU 2018-18 in November 2018 which, among other things, provides guidance on how to assess whether certain collaborative arrangement transactions should be accounted for under Topic 606. | January 1, 2020 | The Corporation was not impacted by the adoption of ASU 2018-18 during the first quarter of 2020 since it does not have collaborative arrangements.
| FASB ASU 2018-17, Consolidation (Topic 810): Targeted Improvements to Related Party Guidance for Variable Interest Entities |  | The FASB issued ASU 2018-17 in October 2018, which requires entities to consider indirect interests held through related parties under common control on a proportional basis rather than as the equivalent of a direct interest in its entirety when determining whether a decision-making fee is a variable interest. | January 1, 2020 | The Corporation was not impacted by the adoption of ASU 2018-17 during the first quarter of 2020.
| FASB ASU 2018-15, Intangibles – Goodwill and Other – Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract |  | The FASB issued ASU 2018-15 in August 2018 which, among other things, aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software, and clarifies the term over which such capitalized implementation costs should be amortized. | January 1, 2020 | The Corporation adopted ASU 2018-15 during the first quarter of 2020 and was not significantly impacted, since it applied the existing guidance and capitalized implementation costs of cloud computing arrangements. Capitalized implementation costs of cloud computing arrangements are presented as part of “Other assets”. Refer to amended disclosures on Note 13, Other assets.

17

Standard |  | Description | Date of adoption | Effect on the financial statements
FASB ASU 2017-04, Intangibles – Goodwill and Other (Topic 350): Simplifying the Accounting for Goodwill Impairment |  | The FASB issued ASU 2017-04 in January 2017, which simplifies the accounting for goodwill impairment by removing Step 2 of the two-step goodwill impairment test under the current guidance. Goodwill impairment will now be the amount by which a reporting unit’s carrying value exceeds its fair value, not to exceed the carrying amount of goodwill. Entities will be required to disclose the amount of goodwill at reporting units with zero or negative carrying amounts. | January 1, 2020 | The Corporation adopted ASU 2017-04 during the first quarter of 2020 and, as such, considered this guidance when performing the interim impairment tests during 2020. Refer to Note 14, Goodwill and other intangible assets, for additional information.
FASB ASU 2017-03, Accounting Changes and Error Corrections (Topic 250) and Investments-Equity Method and Joint Ventures (Topic 323): Amendments to SEC Paragraphs Pursuant to Staff Announcements at the September 22, 2016 and November 17, 2016 EITF Meetings (SEC Update) |  | The FASB issued ASU 2017-03 in January 2017, which incorporates into the Accounting Standards Codification recent SEC guidance about certain investments in qualified affordable housing and disclosing under SEC SAB Topic 11.M the effect on financial statements of adopting the revenue, leases and credit losses standards. | January 1, 2020 | The Corporation has considered the guidance in this Update in its disclosures on the effect in its consolidated financial statements of adoption of the new Credit Loss Standard, discussed below.

18

FASB ASUs Financial Instruments – Credit Losses (Topic 326)

Since June 2016, the FASB has issued a series of ASUs mainly related to credit losses (Topic 326), which replace the incurred loss model with a current expected credit loss (“CECL”) model. The CECL model applies to financial assets measured at amortized cost that are subject to credit losses and certain off-balance sheet exposures. CECL establishes a forw ard-looking methodology that reflects the expected credit losses over the lives of financial assets, starting when such assets are first acquired. Under the revised methodology, credit losses will be measured based on past events, current conditions and reasonable and supportable forecasts that affect the collectability of financial assets. CECL also revises the approach to recognizing credit losses for available-for-sale securities by replacing the direct write-down approach with the allowance approach and limiting the allowance to the amount at which the security’s fair value is less than the amortized cost. In addition, CECL provides that the initial allowance for credit losses on purchased credit deteriorated (“PCD”) financial assets will be recorded as an increase to the purchase price, with subsequent changes to the allowance recorded as a credit loss expense. The amendments to Topic 326 include the areas of accrued interest receivable, transfers of loans and debt securities between classifications and the inclusion of expected recoveries in the allowance for credit losses including PCD assets. The standards also expand credit quality disclosures. These accounting standards updates were effective on January 1, 2020.

The Corporation adopted the new CECL accounting standard effective on January 1, 2020. As a result of the adoption, the Corporation recorded an increase in its allowance for credit losses related to its loan portfolio of $315 million, and a decrease of $9 million in the allowance for credit losses for unfunded commitments and credit recourse guarantees which is recorded in Other Liabilities. The Corporation also recognized an allowance for credit losses of approximately $13 million related to its held-to-maturity debt securities portfolio. The adoption of CECL was recognized under the modified retrospective approach. Therefore, the adjustments to record the increase in the allowance for credit losses was recorded as a decrease to the opening balance of retained earnings of the year of implementation, net of income taxes, except for approximately $17 million related to loans previously accounted under ASC Subtopic 310-30, which resulted in a reclassification between certain contra loan balance accounts to the allowance for credit losses. The total impact to retained earnings, net of tax, related to the adoption of CECL was of $205.8 million.

As part of the adoption of CECL, the Corporation has made the election to break the existing pools of purchased credit impaired (“PCI”) loans previously accounted for under the ASC Subtopic 310-30 guidance. These loans are now accounted for on an individual loan basis under the PCD accounting methodology under CECL. Following the applicable accounting guidance, PCI loans were previously excluded from non-performing status. Upon transition to the individual loan measurement, these loans are no longer excluded from non-performing status, resulting in an increase of $278 million in NPLs at January 1, 2020. This increase included $144 million in loans currently over 90 days past due and $134 million in loans that were not delinquent in their payment terms but are reported as non-performing due to other credit quality considerations.

The Corporation availed itself of the option to phase in over a period of three years, beginning on January 1, 2022, the day-one effects on regulatory capital arising from the adoption of CECL. The Corporation was also impacted by the additional disclosures required by CECL. The CECL accounting standard also requires additional disclosures related to delinquencies, collateral types and other credit metrics for loans and investments. Refer to Note 7, Debt securities held- to- maturity, Note 8 -Loans and Note 9- Allowance for credit losses - loans held-in-portfolio for additional disclosures provided in compliance with the new CECL standard.

19

| Accounting Standards Updates Not Yet Adopted
| Standard |  | Description | Date of adoption | Effect on the financial statements
| FASB ASU 2020-10, Codification Improvements |  | The FASB issued ASU 2020-10 in October 2020 which moves all disclosure guidance to the appropriate codification section and makes other improvements and technical corrections. | December 31, 2021 | The Corporation does not expect to be impacted as a result of the adoption of this accounting pronouncement.
| FASB ASU 2020-08, Codification Improvements to Subtopic 310-20 – Receivables – Nonrefundable Fees and Other Costs |  | The FASB issued ASU 2020-08 in October 2020 which clarifies that a reporting entity should assess whether a callable debt security purchased at a premium is within the scope of ASC 310-20-35-33 each reporting period, which impacts the amortization period for nonrefundable fees and other costs. | January 1, 2021 | The Corporation will not be impacted by the adoption of this accounting pronouncement since it does not currently hold purchased callable debt securities at a premium.
| FASB ASU 2020-06, Debt – Debt with Conversion and other Options (Subtopic 470-20) and Derivatives and Hedging – Contracts in Entity’s Own Equity (Subtopic 815-40): Accounting for Convertible Instruments and Contracts in an Entity’s Own Equity |  | The FASB issued ASU 2020-06 in August 2020 which, among other things, simplifies the accounting for convertible instruments and contracts in an entity’s own equity and amends the diluted EPS computation for these instruments. | January 1, 2022 | Upon adoption of this standard, the Corporation will consider these amendments in its evaluation of contracts in its own equity, including accelerated share repurchase transactions.
| FASB ASU 2020-04, Reference Rate Reform (Topic 848) |  | The FASB issued ASU 2020-04 in March 2020, which provides accounting relief from the future impact of the cessation of LIBOR by, among other things, providing optional expedients to treat contract modifications resulting from such reference rate reform as a continuation of the existing contract and for hedging relationships to not be de-designated resulting from such changes provided certain criteria are met. | December 31, 2022 | The Corporation is currently in the process of identifying its LIBOR-based contracts that will be impacted by the cessation of LIBOR, incorporating fallback language in negotiated contracts and incorporating non-LIBOR reference rate and/or fallback language in new contracts to prepare for these changes. Notwithstanding these efforts, the Corporation expects to utilize the optional expedients provided by ASU 2020-04 for contracts left unmodified.
| For other recently issued Accounting Standards Updates not yet effective, refer to Note 3 to the Consolidated Financial Statements included in the 2019 Form 10-K.

20

Note 4 – Summary of significant accounting policies

The accounting and financial reporting policies of Popular, Inc. and its subsidiaries (the “Corporation”) conform with accounting principles generally accepted in the United States of America and with prevailing practices within the financial services industry. A description of the significant accounting and financial reporting policies can be found on Note 2 to the Consolidated Financial Statements included in its Annual Report on Form 10-K for the year ended December 31, 2019.

In connection with the implementation of the CECL new accounting standard, the Corporation has made changes to certain of its accounting policies related to its loans portfolio, debt securities portfolio and allowance for credit losses (“ACL”).

Investment securities

Debt securities that the Corporation has the intent and ability to hold to maturity are classified as debt securities held-to-maturity and reported at amortized cost. An ACL is established for the expected credit losses over the remaining term of debt securities-held-to-maturity. The Corporation has established a methodology to estimate credit losses which considers qualitative factors, including internal credit ratings and the underlying source of repayment in determining the amount of expected credit losses. Debt securities held-to-maturity are written-off through the ACL when a portion or the entire amount is deemed uncollectible, based on the information considered to develop expected credit losses through the life of the asset. The ACL is estimated by leveraging the expected loss framework for mortgages in the case of securities collateralized by 2nd lien loans and the commercial C&I models for municipal bonds. As part of this framework, internal factors are stressed, as a qualitative adjustment, to reflect current conditions that are not necessarily captured within the historical loss experience. The modeling framework includes a 2-year reasonable and supportable period gradually reverting, over a 1-year horizon, to historical information at the model input level.

Debt securities classified as available-for-sale are reported at fair value. Declines in fair value below the securities’ amortized cost which are not related to estimated credit losses are recorded through other comprehensive income or loss, net of taxes. If the Corporation intends to sell or believes it is more likely than not that it will be required to sell the debt security, it is written down to fair value through earnings. Credit losses relating to available-for-sale debt securities should be recorded through an ACL, which will be limited to the difference between the amortized cost and the fair value of the asset. The ACL should be established for the expected credit losses over the remaining term of debt security. The Corporation’s portfolio of available-for-sale securities is comprised mainly of U.S. Treasury notes and obligations from the U.S. Government. These securities have an explicit or implicit guarantee from the U.S. government, are highly rated by major rating agencies, and have a long history of no credit losses. Accordingly, the Corporation applies a zero-credit loss assumption and no ACL has been established. The Corporation monitors its securities portfolio composition and credit performance on a quarterly basis to determine if any allowance is considered necessary. Debt securities available-for-sale are written-off when a portion or the entire amount is deemed uncollectible, based on the information considered to develop expected credit losses through the life of the asset.

Loans

Purchased loans with no evidence of credit deterioration since origination are accounted at fair value upon acquisition. Credit discounts are included in the determination of fair value and are amortized over the remaining contractual term using the effective interest method. An ACL is recognized as a provision expense for expected losses over the remaining life of the loans.

Loans acquired with deteriorated credit quality

PCD loans are defined as those with evidence of a more-than-insignificant deterioration in a loan’s credit quality since origination. PCD loans are initially recorded at its purchase price plus an estimated ACL. Upon the acquisition of a PCD loan, the Corporation makes an estimate of the expected credit losses over the remaining contractual term of each individual loan. The estimated credit losses over the life of the loan is recorded as an allowance of credit losses with a corresponding addition to the loan purchase price. The amount of the purchase premium or discount which is not related to credit risk is amortized over the life of the loan through net interest income using the effective interest method or a method that approximates the effective interest method. Changes in expected credit losses are recorded as an increase or decrease to the ACL with a corresponding charge (reverse) to the provision for credit losses in the Consolidated Statement of Operations.

21

Refer to Note 8 to the Consolidated Financial Statements for additional information with respect to loans acquired with deteriorated credit quality.

Allowance for credit losses – loans portfolio

The Corporation establishes an ACL for its loan portfolio based on its estimate of credit losses over the remaining contractual term of the loans, adjusted for expected prepayments. An ACL is recognized for all loans including originated and purchased loans, since inception, with a corresponding charge to the provision for loan losses, except for PCD loans for which the ACL at acquisition is recorded as an addition to the purchase price with subsequent changes recorded in earnings.

The Corporation has established a methodology to estimate the ACL which includes a reasonable and supportable forecast period for estimating credit losses, considering quantitative and qualitative factors as well as the economic outlook. As part of this methodology management evaluates various macroeconomic scenarios, provided by third parties, and may apply probability weights to the outcome of the selected scenarios. This evaluation includes benchmarking procedures as well as careful analysis of the underlying assumptions used to build the scenarios. The application of probability weights will include a baseline, optimistic and pessimistic scenarios. The weights applied are subject to evaluation on a quarterly basis as part of the ACL’s governance process. The Corporation may process, from time to time, additional macroeconomic scenarios as part of its qualitative adjustment framework.

The macroeconomic variables chosen to estimate credit losses were selected by combining quantitative procedures with expert judgment. These variables were determined to be the best predictors of expected credit losses within the Corporation’s loan portfolios and include drivers such as unemployment rate, different measures of employment levels, house prices, gross domestic product and measures of disposable income, amongst others. The loss estimation framework includes a reasonable and supportable period of 2 years for PR portfolios, gradually reverting, over a 1-year horizon, to historical macroeconomic variables at the model input level. For the US portfolio the reasonable and supportable period considers the contractual life of the asset, impacted by prepayments, except for the US CRE portfolio. The US CRE portfolio utilizes a 2-year reasonable and supportable period gradually reverting, over a 1-year horizon, to historical information at the output level.

The Corporation developed loan level quantitative models distributed by geography and loan type. This segmentation was determined by evaluating their risk characteristics, which include default patterns, source of repayment, type of collateral, and lending channels, amongst others. The modeling framework includes competing risk models to generate lifetime defaults and prepayments, and other loan level modeling techniques to estimate loss severity. Recoveries on future losses are contemplated as part of the loss severity modeling. These parameters are estimated by combining internal risk factors with macroeconomic expectations. In order to generate the expected credit losses, the output of these models is combined with loan level repayment information. The internal risk factors contemplated within the models may include borrowers’ credit scores, loan-to-value, delinquency status, risk ratings, interest rate, loan term, loan age and type of collateral, amongst others.

The ACL also includes a qualitative framework that addresses two main components: losses that are expected but not captured within the quantitative modeling framework, and model imprecision. In order to identify potential losses that are not captured through the models, management evaluated model limitations as well as the different risks covered by the variables used in each quantitative model. This assessment took into consideration factors listed as part of ASC 326-20-55-4. To complement the analysis, management also evaluated sectors that have low levels of historical defaults, but current conditions show the potential for future losses. This type of qualitative adjustment is more prevalent in the commercial portfolios. The model imprecision component of the qualitative adjustments is determined after evaluating model performance for these portfolios through different time periods. This type of qualitative adjustment mainly impacts consumer portfolios.

The Corporation has designated loans classified as collateral dependent for which it applies the practical expedient to measure the ACL based on the fair value of the collateral less cost to sell, when the repayment is expected to be provided substantially by the sale or operation of the collateral and the borrower is experiencing financial difficulty. The fair value of the collateral is based on appraisals, which may be adjusted due to their age, and the type, location, and condition of the property or area or general market conditions to reflect the expected change in value between the effective date of the appraisal and the measurement date.

In the case of troubled debt restructurings (“TDRs”), the established framework captures the impact of concessions through discounting modified contractual cash flows, both principal and interest, at the loan’s original effective rate. The impact of these concessions is combined with the expected credit losses generated by the quantitative loss models in order to arrive at the ACL. As a result, the ACL related to TDRs is impacted by the expected macroeconomic conditions.

22

The Credit Cards portfolio, due to its revolving nature, does not have a specified maturity date. To estimate the average remaining term of this segment, management evaluated the portfolios payment behavior based on internal historical data. These payment behaviors were further classified into sub-categories that accounted for delinquency history and differences between transactors, revolvers and customers that have exhibited mixed transactor/revolver behavior. Transactors are defined as active accounts without any finance charge in the last 6 months. The paydown curves generated for each sub-category are applied to the outstanding exposure at the measurement date using the first-in first-out (FIFO) methodology. These amortization patterns are combined with loan level default and loss severity modeling to arrive at the ACL.

Accrued interest receivable

The amortized basis for loans and investments in debt securities is presented exclusive of accrued interest receivable. The Corporation has elected not to establish an ACL for accrued interest receivable for loans and investments in debt securities, given the Corporation’s non-accrual policies, in which accrual of interest is discontinued and reversed based on the asset’s delinquency status. Refer to Note 2 to the Consolidated Financial Statements included in the Corporation’s Annual Report on Form 10-K for the year ended December 31, 2019 for a description of the Corporation’s nonaccrual policies.

Reserve for unfunded commitments

The Corporation establishes a reserve for unfunded commitments, based on the estimated losses over the remaining term of the facility. An allowance is not established for commitments that are unconditionally cancellable by the Corporation. Accordingly, no reserve is established for unfunded commitments related to its credit cards portfolio. Reserve for the unfunded portion of credit commitments is presented separately within other liabilities in the Consolidated Statements of Financial Condition.

Guarantees, including indirect guarantees of indebtedness to others

The estimated losses to be absorbed under the credit recourse arrangements are recorded as a liability when the loans are sold and are updated by accruing or reversing expense (categorized in the line item “Adjustments (expense) to indemnity reserves on loans sold” in the Consolidated Statements of Operations) throughout the life of the loan, as necessary, when additional relevant information becomes available. The recourse liability is estimated using loan level statistical techniques. Internal factors that are evaluated include customer credit scores, refreshed loan-to-values, loan age, and outstanding balance, amongst others. The methodology leverages the expected loss framework for mortgage loans and includes macroeconomic expectations based on a 2-year reasonable and supportable period, gradually reverting over a 1-year horizon to historical macroeconomic variables at the input level. Estimated future defaults, prepayments and loss severity are combined with loan level repayment information in order to estimate lifetime expected losses for this portfolio. The reserve for the estimated losses under the credit recourse arrangements is presented separately within other liabilities in the Consolidated Statements of Financial Condition.

23

Note 5 - Restrictions on cash and due from banks and certain securities

The Corporation’s banking subsidiaries, BPPR and PB, are required by federal and state regulatory agencies to maintain average reserve balances with the Federal Reserve Bank of New York (the “Fed”) or other banks. Those required average reserve balances amounted to $ 2.4 billion at September 30, 2020 (December 31, 2019 - $ 1.6 billion). Cash and due from banks, as well as other highly liquid securities, are used to cover the required average reserve balances.

At September 30, 2020, the Corporation held $36 million in restricted assets in the form of funds deposited in money market accounts, debt securities available for sale and equity securities (December 31, 2019 - $ 52 million). The restricted assets held in debt securities available for sale and equity securities consist primarily of assets held for the Corporation’s non-qualified retirement plans and fund deposits guaranteeing possible liens or encumbrances over the title of insured properties.

24

Note 6 – Debt securities available-for-sale

The following tables present the amortized cost, gross unrealized gains and losses, approximate fair value, weighted average yield and contractual maturities of debt securities available-for-sale at September 30, 2020 and December 31, 2019.

|  | At September 30, 2020 |
|  |  |  | Gross | Gross |  |  | Weighted |
|  | Amortized | unrealized | unrealized | Fair | average |
(In thousands) | cost | gains | losses | value | yield |
U.S. Treasury securities |  |  |  |  |  |  |  |  |  |
| Within 1 year | $ | 5,379,791 | $ | 16,184 | $ | - | $ | 5,395,975 | 0.65 | %
| After 1 to 5 years |  | 5,029,655 |  | 270,498 |  | - |  | 5,300,153 | 2.09 |
| After 5 to 10 years |  | 886,769 |  | 64,694 |  | - |  | 951,463 | 1.72 |
Total U.S. Treasury securities |  | 11,296,215 |  | 351,376 |  | - |  | 11,647,591 | 1.37 |
Obligations of U.S. Government sponsored entities |  |  |  |  |  |  |  |  |  |
| Within 1 year |  | 59,977 |  | 302 |  | - |  | 60,279 | 1.47 |
| After 1 to 5 years |  | 90 |  | 2 |  | - |  | 92 | 5.63 |
Total obligations of U.S. Government sponsored entities |  | 60,067 |  | 304 |  | - |  | 60,371 | 1.48 |
Collateralized mortgage obligations - federal agencies |  |  |  |  |  |  |  |  |  |
| Within 1 year |  | 20 |  | - |  | - |  | 20 | 1.37 |
| After 1 to 5 years |  | 239 |  | 3 |  | - |  | 242 | 2.16 |
| After 5 to 10 years |  | 69,780 |  | 1,184 |  | - |  | 70,964 | 1.62 |
| After 10 years |  | 367,974 |  | 11,167 |  | 61 |  | 379,080 | 2.03 |
Total collateralized mortgage obligations - federal agencies |  | 438,013 |  | 12,354 |  | 61 |  | 450,306 | 1.98 |
Mortgage-backed securities |  |  |  |  |  |  |  |  |  |
| After 1 to 5 years |  | 63,157 |  | 2,071 |  | 8 |  | 65,220 | 2.39 |
| After 5 to 10 years |  | 389,976 |  | 16,636 |  | 15 |  | 406,597 | 1.86 |
| After 10 years |  | 8,374,132 |  | 178,637 |  | 5,272 |  | 8,547,497 | 2.05 |
Total mortgage-backed securities |  | 8,827,265 |  | 197,344 |  | 5,295 |  | 9,019,314 | 2.05 |
Other |  |  |  |  |  |  |  |  |  |
| After 1 to 5 years |  | 246 |  | 11 |  | - |  | 257 | 3.62 |
Total other |  | 246 |  | 11 |  | - |  | 257 | 3.62 |
Total debt securities available-for-sale[1] | $ | 20,621,806 | $ | 561,389 | $ | 5,356 | $ | 21,177,839 | 1.66 | %
[1] | Includes $16.7 billion pledged to secure government and trust deposits, assets sold under agreements to repurchase, credit facilities and loan servicing agreements that the secured parties are not permitted to sell or repledge the collateral, of which $15.3 billion serve as collateral for public funds.

25

|  | At December 31, 2019 |
|  |  |  | Gross | Gross |  |  | Weighted |
|  | Amortized | unrealized | unrealized | Fair | average |
(In thousands) | cost | gains | losses | value | yield |
U.S. Treasury securities |  |  |  |  |  |  |  |  |  |
| Within 1 year | $ | 5,071,201 | $ | 3,262 | $ | 567 | $ | 5,073,896 | 1.58 | %
| After 1 to 5 years |  | 5,137,804 |  | 75,597 |  | 3,435 |  | 5,209,966 | 2.19 |
| After 5 to 10 years |  | 1,778,568 |  | 429 |  | 6,604 |  | 1,772,393 | 1.70 |
Total U.S. Treasury securities |  | 11,987,573 |  | 79,288 |  | 10,606 |  | 12,056,255 | 1.86 |
Obligations of U.S. Government sponsored entities |  |  |  |  |  |  |  |  |  |
| Within 1 year |  | 62,492 |  | 2 |  | 21 |  | 62,473 | 1.45 |
| After 1 to 5 years |  | 60,021 |  | - |  | 90 |  | 59,931 | 1.48 |
Total obligations of U.S. Government sponsored entities |  | 122,513 |  | 2 |  | 111 |  | 122,404 | 1.47 |
Obligations of Puerto Rico, States and political subdivisions |  |  |  |  |  |  |  |  |  |
| Within 1 year |  | 6,975 |  | - |  | - |  | 6,975 | - |
Total obligations of Puerto Rico, States and political subdivisions |  | 6,975 |  | - |  | - |  | 6,975 | - |
Collateralized mortgage obligations - federal agencies |  |  |  |  |  |  |  |  |  |
| Within 1 year |  | 236 |  | - |  | - |  | 236 | 1.83 |
| After 1 to 5 years |  | 350 |  | 1 |  | - |  | 351 | 2.16 |
| After 5 to 10 years |  | 85,079 |  | 31 |  | 1,180 |  | 83,930 | 1.63 |
| After 10 years |  | 504,391 |  | 3,640 |  | 6,373 |  | 501,658 | 2.08 |
Total collateralized mortgage obligations - federal agencies |  | 590,056 |  | 3,672 |  | 7,553 |  | 586,175 | 2.02 |
Mortgage-backed securities |  |  |  |  |  |  |  |  |  |
| Within 1 year |  | 16 |  | - |  | - |  | 16 | 2.13 |
| After 1 to 5 years |  | 36,717 |  | 852 |  | 1 |  | 37,568 | 3.38 |
| After 5 to 10 years |  | 350,373 |  | 1,958 |  | 1,303 |  | 351,028 | 2.02 |
| After 10 years |  | 4,447,561 |  | 60,384 |  | 20,243 |  | 4,487,702 | 2.60 |
Total mortgage-backed securities |  | 4,834,667 |  | 63,194 |  | 21,547 |  | 4,876,314 | 2.57 |
Other |  |  |  |  |  |  |  |  |  |
| After 1 to 5 years |  | 341 |  | 9 |  | - |  | 350 | 3.62 |
Total other |  | 341 |  | 9 |  | - |  | 350 | 3.62 |
Total debt securities available-for-sale[1] | $ | 17,542,125 | $ | 146,165 | $ | 39,817 | $ | 17,648,473 | 2.05 | %
[1] | Includes $12.2 billion pledged to secure government and trust deposits, assets sold under agreements to repurchase, credit facilities and loan servicing agreements that the secured parties are not permitted to sell or repledge the collateral, of which $10.9 billion serve as collateral for public funds.

The weighted average yield on debt securities available-for-sale is based on amortized cost; therefore, it does not give effect to changes in fair value.

Securities not due on a single contractual maturity date, such as mortgage-backed securities and collateralized mortgage obligations, are classified based on the period of final contractual maturity. The expected maturities of collateralized mortgage obligations, mortgage-backed securities and certain other securities may differ from their contractual maturities because they may be subject to prepayments or may be called by the issuer.

During the nine months ended September 30, 2020 and 2019 the Corporation sold U.S. Treasury Notes and U.S. Treasury Bills, respectively. The proceeds from these sales were $ 5 million and $99 million, respectively.

The following table presents the Corporation’s gross realized gains and losses on the sale of debt securities available-for-sale for the quarters and nine months ended September 30, 2020 and 2019.

| For the quarter ended September 30, | Nine months ended September 30,
(In thousands) |  | 2020 |  | 2019 |  | 2020 |  | 2019
Gross realized gains | $ | 41 | $ | - | $ | 41 | $ | -
Gross realized losses |  | - |  | (20) |  | - |  | (20)
Net realized losses on sale of debt securities available-for-sale | $ | 41 | $ | (20) | $ | 41 | $ | (20)

26

The following table present the Corporation’s fair value and gross unrealized losses of debt securities available-for-sale, aggregated by investment category and length of time that individual securities have been in a continuous unrealized loss position at September 30, 2020 and December 31, 2019.

|  | At September 30, 2020
| Less than 12 months | 12 months or more | Total
|  |  |  | Gross |  |  | Gross |  |  | Gross
|  | Fair | unrealized | Fair | unrealized | Fair | unrealized
(In thousands) | value | losses | value | losses | value | losses
Collateralized mortgage obligations - federal agencies | $ | 19,920 | $ | 61 | $ | - | $ | - | $ | 19,920 | $ | 61
Mortgage-backed securities |  | 1,752,642 |  | 5,267 |  | 910 |  | 28 |  | 1,753,552 |  | 5,295
Total debt securities available-for-sale in an unrealized loss position | $ | 1,772,562 | $ | 5,328 | $ | 910 | $ | 28 | $ | 1,773,472 | $ | 5,356

|  | At December 31, 2019
| Less than 12 months | 12 months or more | Total
|  |  |  | Gross |  |  | Gross |  |  | Gross
|  | Fair | unrealized | Fair | unrealized | Fair | unrealized
(In thousands) | value | losses | value | losses | value | losses
U.S. Treasury securities | $ | 2,439,114 | $ | 9,798 | $ | 452,784 | $ | 808 | $ | 2,891,898 | $ | 10,606
Obligations of U.S. Government sponsored entities |  | 9,973 |  | 4 |  | 99,846 |  | 107 |  | 109,819 |  | 111
Collateralized mortgage obligations - federal agencies |  | 114,603 |  | 537 |  | 310,315 |  | 7,016 |  | 424,918 |  | 7,553
Mortgage-backed securities |  | 179,312 |  | 693 |  | 1,784,414 |  | 20,854 |  | 1,963,726 |  | 21,547
Total debt securities available-for-sale in an unrealized loss position | $ | 2,743,002 | $ | 11,032 | $ | 2,647,359 | $ | 28,785 | $ | 5,390,361 | $ | 39,817

As of September 30, 2020, the portfolio of available-for-sale debt securities reflects gross unrealized losses of approximately $5 million, driven mainly by mortgage-backed securities.

The following table states the name of issuers, and the aggregate amortized cost and fair value of the debt securities of such issuer (includes available-for-sale and held-to-maturity debt securities), in which the aggregate amortized cost of such securities exceeds 10% of stockholders’ equity. This information excludes debt securities backed by the full faith and credit of the U.S. Government. Investments in obligations issued by a state of the U.S. and its political subdivisions and agencies, which are payable and secured by the same source of revenue or taxing authority, other than the U.S. Government, are considered securities of a single issuer.

|  | September 30, 2020 |  | December 31, 2019
(In thousands) | Amortized cost | Fair value | Amortized cost | Fair value
FNMA | $ | 2,478,911 | $ | 2,583,405 | $ | 3,113,373 | $ | 3,129,538
Freddie Mac |  | 3,089,137 |  | 3,148,769 |  | 1,623,116 |  | 1,638,796

27

Note 7 –Debt securities held-to-maturity

The following tables present the amortized cost, allowance for credit losses, gross unrealized gains and losses, approximate fair value, weighted average yield and contractual maturities of debt securities held-to-maturity at September 30, 2020 and December 31, 2019.

|  | At September 30, 2020 |
|  |  |  |  | Allowance |  |  | Gross | Gross |  |  | Weighted |
|  | Amortized |  | for Credit |  | Net of | unrealized | unrealized | Fair | average |
(In thousands) | cost |  | Losses |  | Allowance | gains | losses | value | yield |
Obligations of Puerto Rico, States and political subdivisions |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Within 1 year | $ | 3,990 | $ | 206 | $ | 3,784 | $ | 83 | $ | - | $ | 3,867 | 6.06 | %
| After 1 to 5 years |  | 16,030 |  | 1,547 |  | 14,483 |  | 1,507 |  | - |  | 15,990 | 6.16 |
| After 5 to 10 years |  | 14,845 |  | 1,118 |  | 13,727 |  | 556 |  | 131 |  | 14,152 | 2.77 |
| After 10 years |  | 46,202 |  | 9,550 |  | 36,652 |  | 12,334 |  | - |  | 48,986 | 1.60 |
Total obligations of Puerto Rico, States and political subdivisions |  | 81,067 |  | 12,421 |  | 68,646 |  | 14,480 |  | 131 |  | 82,995 | 2.93 |
Collateralized mortgage obligations - federal agencies |  |  |  |  |  |  |  |  |  |  |  |  |  |
| After 1 to 5 years |  | 35 |  | - |  | 35 |  | 2 |  | - |  | 37 | 6.44 |
Total collateralized mortgage obligations - federal agencies |  | 35 |  | - |  | 35 |  | 2 |  | - |  | 37 | 6.44 |
Securities in wholly owned statutory business trusts |  |  |  |  |  |  |  |  |  |  |  |  |  |
| After 10 years |  | 11,561 |  | - |  | 11,561 |  | - |  | - |  | 11,561 | 6.51 |
Total securities in wholly owned statutory business trusts |  | 11,561 |  | - |  | 11,561 |  | - |  | - |  | 11,561 | 6.51 |
Other |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Within 1 year |  | 500 |  | - |  | 500 |  | - |  | - |  | 500 | 2.97 |
Total other |  | 500 |  | - |  | 500 |  | - |  | - |  | 500 | 2.97 |
Total debt securities held-to-maturity | $ | 93,163 | $ | 12,421 | $ | 80,742 | $ | 14,482 | $ | 131 | $ | 95,093 | 3.38 | %

|  | At December 31, 2019 |
|  |  |  | Gross | Gross |  |  | Weighted |
|  | Amortized | unrealized | unrealized | Fair | average |
(In thousands) | cost | gains | losses | value | yield |
Obligations of Puerto Rico, States and political subdivisions |  |  |  |  |  |  |  |  |  |
| Within 1 year | $ | 3,745 | $ | - | $ | 11 | $ | 3,734 | 6.01 | %
| After 1 to 5 years |  | 17,580 |  | - |  | 320 |  | 17,260 | 6.11 |
| After 5 to 10 years |  | 18,195 |  | - |  | 1,607 |  | 16,588 | 3.11 |
| After 10 years |  | 46,036 |  | 9,384 |  | - |  | 55,420 | 1.67 |
Total obligations of Puerto Rico, States and political subdivisions |  | 85,556 |  | 9,384 |  | 1,938 |  | 93,002 | 3.08 |
Collateralized mortgage obligations - federal agencies |  |  |  |  |  |  |  |  |  |
| After 1 to 5 years |  | 45 |  | 2 |  | - |  | 47 | 6.44 |
Total collateralized mortgage obligations - federal agencies |  | 45 |  | 2 |  | - |  | 47 | 6.44 |
Securities in wholly owned statutory business trusts |  |  |  |  |  |  |  |  |  |
| After 10 years |  | 11,561 |  | - |  | - |  | 11,561 | 6.51 |
Total securities in wholly owned statutory business trusts |  | 11,561 |  | - |  | - |  | 11,561 | 6.51 |
Other |  |  |  |  |  |  |  |  |  |
| Within 1 year |  | 500 |  | - |  | - |  | 500 | 2.97 |
Total other |  | 500 |  | - |  | - |  | 500 | 2.97 |
Total debt securities held-to-maturity | $ | 97,662 | $ | 9,386 | $ | 1,938 | $ | 105,110 | 3.49 | %

Debt securities not due on a single contractual maturity date, such as collateralized mortgage obligations, are classified in the period of final contractual maturity. The expected maturities of collateralized mortgage obligations and certain other securities may differ from their contractual maturities because they may be subject to prepayments or may be called by the issuer.

The following tables present the Corporation’s fair value and gross unrealized losses of debt securities held-to-maturity, aggregated by investment category and length of time that individual securities have been in a continuous unrealized loss position at December 31, 2019.

28

|  | At December 31, 2019
|  | Less than 12 months | 12 months or more | Total
|  |  |  | Gross |  |  | Gross |  |  | Gross
|  | Fair | unrealized | Fair | unrealized | Fair | unrealized
(In thousands) | value | losses | value | losses | value | losses
Obligations of Puerto Rico, States and political subdivisions | $ | 17,544 | $ | 291 | $ | 12,673 | $ | 1,647 | $ | 30,217 | $ | 1,938
Total debt securities held-to-maturity in an unrealized loss position | $ | 17,544 | $ | 291 | $ | 12,673 | $ | 1,647 | $ | 30,217 | $ | 1,938

Credit Quality Indicators

The following describes the credit quality indicators by major security type that the Corporation considers in its’ estimate to develop the allowance for credit losses for investment securities held-to-maturity.

The “Obligations of Puerto Rico, States and political subdivisions” classified as held-to-maturity at September 30, 2020 includes securities issued by municipalities of Puerto Rico that are generally not rated by a credit rating agency. This includes $35 million of general and special obligation bonds issued by three municipalities of Puerto Rico, which are payable primarily from certain property taxes imposed by the issuing municipality. In the case of general obligations, they also benefit from a pledge of the full faith, credit and unlimited taxing power of the issuing municipality, which is required by law to levy property taxes in an amount sufficient for the payment of debt service on such general obligation bonds. The Corporation performs periodic credit quality reviews of these securities and internally assigns standardized credit risk ratings based on its evaluation. The Corporation considers these ratings in its estimate to develop the allowance for credit losses associated with these securities. For the definitions of the obligor risk ratings, refer to the Credit Quality section of Note 9 to the Consolidated Financial Statements included in the Corporation’s Form 10K for the year ended December 31, 2019.

The following presents the amortized cost basis of securities held by the Corporation issued by municipalities of Puerto Rico aggregated by the internally assigned standardized credit risk rating:

|  | September 30, 2020
(In thousands) |  | Securities issued by Puerto Rico Municipalities
Watch | $ | 20,585
Special Mention |  | 14,730
Ending Balance | $ | 35,315

The portfolio of “Obligations of Puerto Rico, States and political subdivisions” also includes $46 million in securities issued by the Puerto Rico Housing Finance Authority (“HFA”), a government instrumentality, for which the underlying source of payment is second mortgage loans in Puerto Rico residential properties (not the government), but for which HFA, provides a guarantee in the event of default and upon the satisfaction of certain other conditions. These securities are not rated by a credit rating agency. The Corporation assesses the credit risk associated with these securities by evaluating the refreshed FICO scores of a representative sample of the underlying borrowers. The average refreshed FICO score for the representative sample, comprised of 65% of the nominal value of the securities, used for the September 30, 2020 loss estimate was of 690. The loss estimates for this portfolio was based on the methodology established under CECL for similar loan obligations. The Corporation does not consider the government guarantee when estimating the credit losses associated with this portfolio.

A further deterioration of the Puerto Rico economy or of the fiscal health of the Government of Puerto Rico and/or its instrumentalities (including if any of the issuing municipalities become subject to a debt restructuring proceeding under PROMESA) could further affect the value of these securities, resulting in losses to the Corporation.

Refer to Note 21 for additional information on the Corporation’s exposure to the Puerto Rico Government.

Delinquency status

At September 30, 2020 there are no securities held-to-maturity in past due or non-performing status.

29

Allowance for credit losses on debt securities held-to-maturity

The following table provides the activity in the allowance for credit losses related to debt securities held-to-maturity by security type for the quarter and nine months ended September 30, 2020.

|  | For the quarter ended September 30, 2020
(In thousands) |  | Obligations of Puerto Rico, States and political subdivisions
Allowance for credit losses: |  |
| Beginning balance | $ | 12,735
| Provision for credit loss expense (reversal of provision) |  | (314)
| Securities charged-off |  | -
| Recoveries |  | -
Ending Balance | $ | 12,421

|  | For the nine months ended September 30, 2020
(In thousands) |  | Obligations of Puerto Rico, States and political subdivisions
Allowance for credit losses: |  |
| Beginning balance, January 1, 2020 | $ | -
| Impact of adopting CECL |  | 12,654
| Provision for credit loss expense (reversal of provision) |  | (233)
| Securities charged-off |  | -
| Recoveries |  | -
Ending Balance | $ | 12,421

The allowance for credit losses for the Obligations of Puerto Rico, States and political subdivisions, includes $2.9 million for securities issued by municipalities of Puerto Rico, and $9.5 million for bonds issued by the Puerto Rico HFA, which are secured by second mortgage loans on Puerto Rico residential properties.

30

Note 8 – Loans

For a summary of the accounting policies related to loans, interest recognition and allowance for loan losses refer to Note 2 - Summary of significant accounting policies of the 2019 Form 10-K and Note 4 in this Form 10-Q.

During the quarter and nine months ended September 30, 2020, the Corporation recorded purchases (including repurchases) of mortgage loans amounting to $941 million and $1.1 billion, respectively; including $137 million and $143 million in PCD loans, respectively. These mortgage loan repurchases included a bulk repurchase transaction of $688 million in GNMA loans, of which $684 million are included in the 90 days past due category, including $324 million which were included in the Corporation’s ending portfolio balance at June 30, 2020, since due to the delinquency status of the loans the Corporation had the right but not the obligation to repurchase the assets and is required to recognize (rebook) these loans in accordance with U.S. GAAP. The bulk loan repurchases also included $120 million in loans from the FNMA and FHMLC servicing portfolio, subject to credit recourse which were considered PCD loans.

There were no purchases of commercial and consumer loans during the quarter ended September 30, 2020. During the nine months ended September 30, 2020, the Corporation recorded purchases of commercial loans of $3 million and consumer loans of $56 million.

During the quarter and nine months ended September 30, 2019, the Corporation recorded purchases (including repurchases) of mortgage loans amounting to $81 million and $266 million, respectively; and purchases of consumer loans of $64 million and $222 million, respectively. There were no purchases of commercial loans (including loan participations) for the quarter ended September 30, 2019; $43 million for the nine months ended September 30, 2019.

The Corporation performed whole-loan sales involving approximately $62 million and $101 million of residential mortgage loans during the quarter and nine months ended September 30, 2020, respectively (September 30, 2019 - $18 million and $46 million, respectively). Also, the Corporation securitized approximately $100 million and $ 214 million of mortgage loans into Government National Mortgage Association (“GNMA”) mortgage-backed securities during the quarter and nine months ended September 30, 2020, respectively (September 30, 2019 - $ 88 million and $247 million, respectively). Furthermore, the Corporation securitized approximately $ 54 million and $ 94 million of mortgage loans into Federal National Mortgage Association (“FNMA”) mortgage-backed securities during the quarter and nine months ended September 30, 2020, respectively (September 30, 2019 - $ 33 million and $ 84 million, respectively). During the quarter and nine months ended September 30, 2020, the Corporation performed sales of commercial and construction loans, including loan participations amounting to $1 million and $7 million, respectively (September 30, 2019 - $47 million and $81 million, respectively).

Delinquency status

The following tables present the composition of loans held-in-portfolio (“HIP”), net of unearned income, by past due status, and by loan class including those that are in non-performing status or that are accruing interest but are past due 90 days or more at September 30, 2020 and December 31, 2019.

31

September 30, 2020 |
Puerto Rico |
|  |  |  | Past due |  |  |  |  |  |  |  | Past due 90 days or more |
|  |  | 30-59 |  | 60-89 |  | 90 days | Total |  |  |  |  |  |  | Non-accrual |  |  | Accruing |
(In thousands) |  | days |  | days |  | or more[1] | past due |  | Current |  | Loans HIP |  |  | loans |  | loans |
Commercial multi-family |  | $ | 3,480 |  | $ | 129 |  | $ | 1,400 | $ | 5,009 |  | $ | 139,169 |  | $ | 144,178 |  |  | $ | 1,400 |  | $ | - |
Commercial real estate: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Non-owner occupied |  |  | 19,523 |  |  | 2,014 |  |  | 98,811 |  | 120,348 |  |  | 1,950,794 |  |  | 2,071,142 |  |  |  | 98,811 |  |  | - |
| Owner occupied |  |  | 10,187 |  |  | 4,223 |  |  | 97,453 |  | 111,863 |  |  | 1,458,412 |  |  | 1,570,275 |  |  |  | 97,453 |  |  | - |
Commercial and industrial |  |  | 6,809 |  |  | 6,376 |  |  | 45,013 |  | 58,198 |  |  | 4,233,554 |  |  | 4,291,752 |  |  |  | 44,320 |  |  | 693 |
Construction |  |  | 4,895 |  |  | - |  |  | 21,514 |  | 26,409 |  |  | 169,656 |  |  | 196,065 |  |  |  | 21,514 |  |  | - |
Mortgage |  |  | 336,824 |  |  | 59,386 |  |  | 1,567,504 |  | 1,963,714 |  |  | 4,863,266 |  |  | 6,826,980 |  |  |  | 370,060 |  |  | 1,197,444 | [2]
Leasing |  |  | 8,254 |  |  | 2,450 |  |  | 3,217 |  | 13,921 |  |  | 1,139,187 |  |  | 1,153,108 |  |  |  | 3,217 |  |  | - |
Consumer: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Credit cards |  |  | 6,125 |  |  | 6,305 |  |  | 14,505 |  | 26,935 |  |  | 904,604 |  |  | 931,539 |  |  |  | - |  |  | 14,505 |
| Home equity lines of credit |  |  | 181 |  |  | - |  |  | 58 |  | 239 |  |  | 4,075 |  |  | 4,314 |  |  |  | - |  |  | 58 |
| Personal |  |  | 13,166 |  |  | 7,569 |  |  | 29,343 |  | 50,078 |  |  | 1,255,707 |  |  | 1,305,785 |  |  |  | 29,343 |  |  | - |
| Auto |  |  | 39,887 |  |  | 10,377 |  |  | 13,454 |  | 63,718 |  |  | 2,981,735 |  |  | 3,045,453 |  |  |  | 13,454 |  |  | - |
| Other |  |  | 190 |  |  | 1,224 |  |  | 14,348 |  | 15,762 |  |  | 108,290 |  |  | 124,052 |  |  |  | 14,104 |  |  | 244 |
Total |  | $ | 449,521 |  | $ | 100,053 |  | $ | 1,906,620 | $ | 2,456,194 |  | $ | 19,208,449 |  | $ | 21,664,643 |  |  | $ | 693,676 |  | $ | 1,212,944 |
[1] | Loans included as 90 days or more past due include loans that that are not delinquent in their payment terms but that are reported as non-performing due to other credit quality considerations. As part of the adoption of CECL, at January 1, 2020, the Corporation reclassified to this category $134 million of acquired loans with credit deterioration that were previously accounted for under ASC 310-30 and were excluded from non-performing status. In addition, as part of the CECL transition, an additional $125 million of loans that were 90 days or more past due previously accounted for under ASC 310-30 and excluded from non-performing status are now included as non-performing. |
[2] | It is the Corporation’s policy to report delinquent residential mortgage loans insured by FHA or guaranteed by the VA as accruing loans past due 90 days or more as opposed to non-performing since the principal repayment is insured. These include $161 million in loans rebooked under the GNMA program at September 30, 2020, in which issuers such as BPPR have the option but not the obligation to repurchase loans that are 90 days or more past due. During the third quarter the Corporation purchased $688 million in GNMA loans of which $684 million are included in the 90 days past due category including $324 million previously accounted under the repurchase option at June 30, 2020. |

September 30, 2020
Popular U.S.
|  |  |  | Past due |  |  |  |  |  |  |  | Past due 90 days or more
|  |  | 30-59 |  | 60-89 |  | 90 days |  | Total |  |  |  |  |  |  | Non-accrual |  |  | Accruing
(In thousands) |  | days |  | days |  | or more |  | past due |  | Current |  | Loans HIP |  |  | loans |  | loans
Commercial multi-family |  | $ | - |  | $ | - |  | $ | 1,755 |  | $ | 1,755 |  | $ | 1,734,982 |  | $ | 1,736,737 |  |  | $ | 1,755 |  | $ | -
Commercial real estate: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Non-owner occupied |  |  | - |  |  | - |  |  | 396 |  |  | 396 |  |  | 1,938,617 |  |  | 1,939,013 |  |  |  | 396 |  |  | -
| Owner occupied |  |  | 653 |  |  | - |  |  | 342 |  |  | 995 |  |  | 360,131 |  |  | 361,126 |  |  |  | 342 |  |  | -
Commercial and industrial |  |  | 552 |  |  | 50 |  |  | 3,901 |  |  | 4,503 |  |  | 1,492,648 |  |  | 1,497,151 |  |  |  | 3,901 |  |  | -
Construction |  |  | - |  |  | - |  |  | 9,069 |  |  | 9,069 |  |  | 731,140 |  |  | 740,209 |  |  |  | 9,069 |  |  | -
Mortgage |  |  | 2,467 |  |  | 6,433 |  |  | 14,484 |  |  | 23,384 |  |  | 1,074,077 |  |  | 1,097,461 |  |  |  | 14,484 |  |  | -
Legacy |  |  | 41 |  |  | 16 |  |  | 1,360 |  |  | 1,417 |  |  | 14,751 |  |  | 16,168 |  |  |  | 1,360 |  |  | -
Consumer: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Credit cards |  |  | - |  |  | 3 |  |  | 3 |  |  | 6 |  |  | 25 |  |  | 31 |  |  |  | - |  |  | 3
| Home equity lines of credit |  |  | 1,257 |  |  | 351 |  |  | 7,586 |  |  | 9,194 |  |  | 95,715 |  |  | 104,909 |  |  |  | 7,586 |  |  | -
| Personal |  |  | 1,641 |  |  | 1,597 |  |  | 1,770 |  |  | 5,008 |  |  | 228,754 |  |  | 233,762 |  |  |  | 1,770 |  |  | -
| Other |  |  | 22 |  |  | 2 |  |  | 29 |  |  | 53 |  |  | 1,247 |  |  | 1,300 |  |  |  | 29 |  |  | -
Total |  | $ | 6,633 |  | $ | 8,452 |  | $ | 40,695 |  | $ | 55,780 |  | $ | 7,672,087 |  | $ | 7,727,867 |  |  | $ | 40,692 |  | $ | 3

32

September 30, 2020 |
Popular, Inc. |
|  |  | Past due |  |  |  |  |  |  |  | Past due 90 days or more |
|  | 30-59 |  | 60-89 |  | 90 days | Total |  |  |  |  |  | Non-accrual |  |  | Accruing |
(In thousands) | days |  | days |  | or more[3] | past due |  | Current |  | Loans HIP[4] [5] |  |  | loans |  | loans |
Commercial multi-family | $ | 3,480 |  | $ | 129 |  | $ | 3,155 | $ | 6,764 |  | $ | 1,874,151 |  | $ | 1,880,915 |  |  | $ | 3,155 |  | $ | - |
Commercial real estate: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Non-owner occupied |  | 19,523 |  |  | 2,014 |  |  | 99,207 |  | 120,744 |  |  | 3,889,411 |  |  | 4,010,155 |  |  |  | 99,207 |  |  | - |
| Owner occupied |  | 10,840 |  |  | 4,223 |  |  | 97,795 |  | 112,858 |  |  | 1,818,543 |  |  | 1,931,401 |  |  |  | 97,795 |  |  | - |
Commercial and industrial |  | 7,361 |  |  | 6,426 |  |  | 48,914 |  | 62,701 |  |  | 5,726,202 |  |  | 5,788,903 |  |  |  | 48,221 |  |  | 693 |
Construction |  | 4,895 |  |  | - |  |  | 30,583 |  | 35,478 |  |  | 900,796 |  |  | 936,274 |  |  |  | 30,583 |  |  | - |
Mortgage[1] |  | 339,291 |  |  | 65,819 |  |  | 1,581,988 |  | 1,987,098 |  |  | 5,937,343 |  |  | 7,924,441 |  |  |  | 384,544 |  |  | 1,197,444 | [6]
Leasing |  | 8,254 |  |  | 2,450 |  |  | 3,217 |  | 13,921 |  |  | 1,139,187 |  |  | 1,153,108 |  |  |  | 3,217 |  |  | - |
Legacy[2] |  | 41 |  |  | 16 |  |  | 1,360 |  | 1,417 |  |  | 14,751 |  |  | 16,168 |  |  |  | 1,360 |  |  | - |
Consumer: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Credit cards |  | 6,125 |  |  | 6,308 |  |  | 14,508 |  | 26,941 |  |  | 904,629 |  |  | 931,570 |  |  |  | - |  |  | 14,508 |
| Home equity lines of credit |  | 1,438 |  |  | 351 |  |  | 7,644 |  | 9,433 |  |  | 99,790 |  |  | 109,223 |  |  |  | 7,586 |  |  | 58 |
| Personal |  | 14,807 |  |  | 9,166 |  |  | 31,113 |  | 55,086 |  |  | 1,484,461 |  |  | 1,539,547 |  |  |  | 31,113 |  |  | - |
| Auto |  | 39,887 |  |  | 10,377 |  |  | 13,454 |  | 63,718 |  |  | 2,981,735 |  |  | 3,045,453 |  |  |  | 13,454 |  |  | - |
| Other |  | 212 |  |  | 1,226 |  |  | 14,377 |  | 15,815 |  |  | 109,537 |  |  | 125,352 |  |  |  | 14,133 |  |  | 244 |
Total | $ | 456,154 |  | $ | 108,505 |  | $ | 1,947,315 | $ | 2,511,974 |  | $ | 26,880,536 |  | $ | 29,392,510 |  |  | $ | 734,368 |  | $ | 1,212,947 |

[1] | It is the Corporation’s policy to report delinquent residential mortgage loans insured by FHA or guaranteed by the VA as accruing loans past due 90 days or more as opposed to non-performing since the principal repayment is insured.
[2] | The legacy portfolio is comprised of commercial loans, construction loans and lease financings related to certain lending products exited by the Corporation as part of restructuring efforts carried out in prior years at the Popular U.S. segment.
[3] | Loans included as 90 days or more past due include loans that that are not delinquent in their payment terms but that are reported as non-performing due to other credit quality considerations. As part of the adoption of CECL, at January 1, 2020, the Corporation reclassified to this category $134 million of acquired loans with credit deterioration that were previously accounted for under ASC 310-30 and were excluded from non-performing status. In addition, as part of the CECL transition, an additional $144 million of loans that were 90 days or more past due previously accounted for under ASC 310-30 and excluded from non-performing status are now included as non-performing.
[4] | Loans held-in-portfolio are net of $ 194 million in unearned income and exclude $ 103 million in loans held-for-sale.
[5] | Includes $6.8 billion pledged to secure credit facilities and public funds that the secured parties are not permitted to sell or repledge the collateral, of which $4.2 billion were pledged at the Federal Home Loan Bank ("FHLB") as collateral for borrowings and $2.6 billion at the Federal Reserve Bank ("FRB") for discount window borrowings.
[6] | It is the Corporation’s policy to report delinquent residential mortgage loans insured by FHA or guaranteed by the VA as accruing loans past due 90 days or more as opposed to non-performing since the principal repayment is insured. During the third quarter the Corporation purchased $688 million in GNMA loans of which $684 are included in the 90 days past due category including $324 million previously accounted under the repurchase option at June 30, 2020.These include loans rebooked, which were previously pooled into GNMA securities amounting to $161 million. Under the GNMA program, issuers such as BPPR have the option but not the obligation to repurchase loans that are 90 days or more past due. For accounting purposes, these loans subject to the repurchase option are required to be reflected (rebooked)on the financial statements of BPPR with an offsetting liability. Loans in our serviced GNMA portfolio benefit from payment forbearance programs but continue to reflect the contractual delinquency until the borrower repays deferred payments or completes a payment deferral modification or other borrower assistance alternative.

33

December 31, 2019
Puerto Rico
|  |  |  | Past due |  |  |  |  |  |  |  | Past due 90 days or more
|  |  |  | 30-59 |  |  | 60-89 |  |  | 90 days |  | Total |  |  |  |  |  |  |  | Non-accrual |  |  | Accruing
(In thousands) |  |  | days |  |  | days |  |  | or more |  | past due |  | Current |  | Loans HIP |  |  | loans |  | loans[1]
Commercial multi-family |  | $ | 2,941 |  | $ | 129 |  | $ | 1,512 |  | $ | 4,582 |  | $ | 143,267 |  | $ | 147,849 |  |  | $ | 1,473 |  | $ | -
Commercial real estate: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Non-owner occupied |  |  | 10,439 |  |  | 5,244 |  |  | 43,664 |  |  | 59,347 |  |  | 2,048,871 |  |  | 2,108,218 |  |  |  | 39,968 |  |  | -
| Owner occupied |  |  | 5,704 |  |  | 3,978 |  |  | 84,537 |  |  | 94,219 |  |  | 1,492,110 |  |  | 1,586,329 |  |  |  | 69,276 |  |  | -
Commercial and industrial |  |  | 8,780 |  |  | 1,646 |  |  | 37,156 |  |  | 47,582 |  |  | 3,371,152 |  |  | 3,418,734 |  |  |  | 36,538 |  |  | 544
Construction |  |  | 1,555 |  |  | - |  |  | 119 |  |  | 1,674 |  |  | 135,796 |  |  | 137,470 |  |  |  | 119 |  |  | -
Mortgage |  |  | 285,006 |  |  | 146,197 |  |  | 837,651 |  |  | 1,268,854 |  |  | 4,897,894 |  |  | 6,166,748 |  |  |  | 283,708 |  |  | 439,662
Leasing |  |  | 12,014 |  |  | 3,053 |  |  | 3,657 |  |  | 18,724 |  |  | 1,040,783 |  |  | 1,059,507 |  |  |  | 3,657 |  |  | -
Consumer: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Credit cards |  |  | 11,358 |  |  | 7,928 |  |  | 19,461 |  |  | 38,747 |  |  | 1,085,053 |  |  | 1,123,800 |  |  |  | - |  |  | 19,461
| Home equity lines of credit |  |  | - |  |  | 85 |  |  | - |  |  | 85 |  |  | 4,953 |  |  | 5,038 |  |  |  | - |  |  | -
| Personal |  |  | 13,481 |  |  | 9,352 |  |  | 20,296 |  |  | 43,129 |  |  | 1,325,021 |  |  | 1,368,150 |  |  |  | 19,529 |  |  | 61
| Auto |  |  | 81,169 |  |  | 23,182 |  |  | 31,148 |  |  | 135,499 |  |  | 2,782,023 |  |  | 2,917,522 |  |  |  | 31,148 |  |  | -
| Other |  |  | 358 |  |  | 1,418 |  |  | 14,189 |  |  | 15,965 |  |  | 124,902 |  |  | 140,867 |  |  |  | 13,784 |  |  | 405
Total |  | $ | 432,805 |  | $ | 202,212 |  | $ | 1,093,390 |  | $ | 1,728,407 |  | $ | 18,451,825 |  | $ | 20,180,232 |  |  | $ | 499,200 |  | $ | 460,133
[1] | Loans HIP of $134 million accounted for under ASC Subtopic 310-30 are excluded from the above table as they are considered to be performing due to the application of the accretion method, in which these loans would accrete interest income over the remaining life of the loans using estimated cash flow analysis.

December 31, 2019
Popular U.S.
|  |  |  | Past due |  |  |  |  |  |  |  |  | Past due 90 days or more
|  |  |  | 30-59 |  |  | 60-89 |  |  | 90 days |  |  | Total |  |  |  |  |  |  |  | Non-accrual |  |  | Accruing
(In thousands) |  |  | days |  |  | days |  |  | or more |  |  | past due |  |  | Current |  |  | Loans HIP |  |  | loans |  | loans[1]
Commercial multi-family |  | $ | 9 |  | $ | - |  | $ | 2,097 |  | $ | 2,106 |  | $ | 1,645,204 |  | $ | 1,647,310 |  |  | $ | 2,097 |  | $ | -
Commercial real estate: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Non-owner occupied |  |  | 1,047 |  |  | - |  |  | 281 |  |  | 1,328 |  |  | 1,868,968 |  |  | 1,870,296 |  |  |  | 281 |  |  | -
| Owner occupied |  |  | 1,750 |  |  | - |  |  | 251 |  |  | 2,001 |  |  | 337,134 |  |  | 339,135 |  |  |  | 251 |  |  | -
Commercial and industrial |  |  | 454 |  |  | 128 |  |  | 19,945 |  |  | 20,527 |  |  | 1,174,353 |  |  | 1,194,880 |  |  |  | 876 |  |  | -
Construction |  |  | - |  |  | - |  |  | 26 |  |  | 26 |  |  | 693,596 |  |  | 693,622 |  |  |  | 26 |  |  | -
Mortgage |  |  | 15,474 |  |  | 4,024 |  |  | 11,091 |  |  | 30,589 |  |  | 986,195 |  |  | 1,016,784 |  |  |  | 11,091 |  |  | -
Legacy |  |  | 49 |  |  | 8 |  |  | 1,999 |  |  | 2,056 |  |  | 20,049 |  |  | 22,105 |  |  |  | 1,999 |  |  | -
Consumer: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Credit cards |  |  | - |  |  | - |  |  | - |  |  | - |  |  | 36 |  |  | 36 |  |  |  | - |  |  | -
| Home equity lines of credit |  |  | 404 |  |  | 267 |  |  | 9,954 |  |  | 10,625 |  |  | 106,718 |  |  | 117,343 |  |  |  | 9,954 |  |  | -
| Personal |  |  | 2,286 |  |  | 1,582 |  |  | 2,066 |  |  | 5,934 |  |  | 318,506 |  |  | 324,440 |  |  |  | 2,066 |  |  | -
| Other |  |  | 3 |  |  | - |  |  | - |  |  | 3 |  |  | 687 |  |  | 690 |  |  |  | - |  |  | -
Total |  | $ | 21,476 |  | $ | 6,009 |  | $ | 47,710 |  | $ | 75,195 |  | $ | 7,151,446 |  | $ | 7,226,641 |  |  | $ | 28,641 |  | $ | -
[1] | Loans HIP of $ 19 million accounted for under ASC Subtopic 310-30 are excluded from the above table as they are considered to be performing due to the application of the accretion method, in which these loans would accrete interest income over the remaining life of the loans using estimated cash flow analysis.

34

December 31, 2019
Popular, Inc.
|  |  | Past due |  |  |  |  |  |  |  | Past due 90 days or more
|  |  | 30-59 |  |  | 60-89 |  |  | 90 days |  |  | Total |  |  |  |  |  |  | Non-accrual |  |  | Accruing
(In thousands) |  | days |  |  | days |  |  | or more |  |  | past due |  | Current |  | Loans HIP[3] [4] |  |  | loans |  | loans[5]
Commercial multi-family | $ | 2,950 |  | $ | 129 |  | $ | 3,609 |  | $ | 6,688 |  | $ | 1,788,471 |  | $ | 1,795,159 |  |  | $ | 3,570 |  | $ | -
Commercial real estate: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Non-owner occupied |  | 11,486 |  |  | 5,244 |  |  | 43,945 |  |  | 60,675 |  |  | 3,917,839 |  |  | 3,978,514 |  |  |  | 40,249 |  |  | -
| Owner occupied |  | 7,454 |  |  | 3,978 |  |  | 84,788 |  |  | 96,220 |  |  | 1,829,244 |  |  | 1,925,464 |  |  |  | 69,527 |  |  | -
Commercial and industrial |  | 9,234 |  |  | 1,774 |  |  | 57,101 |  |  | 68,109 |  |  | 4,545,505 |  |  | 4,613,614 |  |  |  | 37,414 |  |  | 544
Construction |  | 1,555 |  |  | - |  |  | 145 |  |  | 1,700 |  |  | 829,392 |  |  | 831,092 |  |  |  | 145 |  |  | -
Mortgage[1] |  | 300,480 |  |  | 150,221 |  |  | 848,742 |  |  | 1,299,443 |  |  | 5,884,089 |  |  | 7,183,532 |  |  |  | 294,799 |  |  | 439,662
Leasing |  | 12,014 |  |  | 3,053 |  |  | 3,657 |  |  | 18,724 |  |  | 1,040,783 |  |  | 1,059,507 |  |  |  | 3,657 |  |  | -
Legacy[2] |  | 49 |  |  | 8 |  |  | 1,999 |  |  | 2,056 |  |  | 20,049 |  |  | 22,105 |  |  |  | 1,999 |  |  | -
Consumer: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Credit cards |  | 11,358 |  |  | 7,928 |  |  | 19,461 |  |  | 38,747 |  |  | 1,085,089 |  |  | 1,123,836 |  |  |  | - |  |  | 19,461
| Home equity lines of credit |  | 404 |  |  | 352 |  |  | 9,954 |  |  | 10,710 |  |  | 111,671 |  |  | 122,381 |  |  |  | 9,954 |  |  | -
| Personal |  | 15,767 |  |  | 10,934 |  |  | 22,362 |  |  | 49,063 |  |  | 1,643,527 |  |  | 1,692,590 |  |  |  | 21,595 |  |  | 61
| Auto |  | 81,169 |  |  | 23,182 |  |  | 31,148 |  |  | 135,499 |  |  | 2,782,023 |  |  | 2,917,522 |  |  |  | 31,148 |  |  | -
| Other |  | 361 |  |  | 1,418 |  |  | 14,189 |  |  | 15,968 |  |  | 125,589 |  |  | 141,557 |  |  |  | 13,784 |  |  | 405
Total | $ | 454,281 |  | $ | 208,221 |  | $ | 1,141,100 |  | $ | 1,803,602 |  | $ | 25,603,271 |  | $ | 27,406,873 |  |  | $ | 527,841 |  | $ | 460,133

[1] | It is the Corporation’s policy to report delinquent residential mortgage loans insured by FHA or guaranteed by the VA as accruing loans past due 90 days or more as opposed to non-performing since the principal repayment is insured.
[2] | The legacy portfolio is comprised of commercial loans, construction loans and lease financings related to certain lending products exited by the Corporation as part of restructuring efforts carried out in prior years at the Popular U.S. segment.
[3] | Loans held-in-portfolio are net of $ 181 million in unearned income and exclude $ 59 million in loans held-for-sale.
[4] | Includes $6.7 billion pledged to secure credit facilities and public funds that the secured parties are not permitted to sell or repledge the collateral, of which $4.6 billion were pledged at the FHLB as collateral for borrowings and $2.1 billion at the FRB for discount window borrowings.
[5] | Loans HIP of $153 million accounted for under ASC Subtopic 310-30 are excluded from the above table as they are considered to be performing due to the application of the accretion method, in which these loans would accrete interest income over the remaining life of the loans using estimated cash flow analysis.

Recognition of interest income on mortgage loans is generally discontinued when loans are 90 days or more in arrears on payments of principal or interest. The Corporation discontinues the recognition of interest income on residential mortgage loans insured by the Federal Housing Administration (“FHA”) or guaranteed by the U.S. Department of Veterans Affairs (“VA”) when 15 months delinquent as to principal or interest, since the principal repayment on these loans is insured.

At September 30, 2020, mortgage loans held-in-portfolio include $2.1 billion (December 31, 2019 - $1.4 billion) of loans insured by the Federal Housing Administration (“FHA”), or guaranteed by the U.S. Department of Veterans Affairs (“VA”) of which $1.2 billion (December 31, 2019 - $441 million) are 90 days or more past due, including $688 million which were included in the Corporation’s bulk loan repurchases completed during the third quarter of 2020 (of which $684 million are included in the 90 days past due category including $324 million previously accounted under the repurchase option at June 30, 2020). These balances include $650 million in loans modified under a TDR (December 31, 2019 - $625 million), that are presented as accruing loans. The portfolio of U.S. guaranteed loans includes $318 million of residential mortgage loans in Puerto Rico that are no longer accruing interest as of September 30, 2020 (December 31, 2019 - $213 million). The Corporation has approximately $60 million in reverse mortgage loans in Puerto Rico which are guaranteed by FHA, but which are currently not accruing interest at September 30, 2020 (December 31, 2019 - $65 million).

Loans with a delinquency status of 90 days past due as of September 30, 2020 include $161 million in loans previously pooled into GNMA securities (December 31, 2019 - $103 million). Under the GNMA program, issuers such as BPPR have the option but not the obligation to repurchase loans that are 90 days or more past due. For accounting purposes, these loans subject to the repurchase option are required to be reflected on the financial statements of BPPR with an offsetting liability. Loans in our serviced GNMA portfolio benefit from payment forbearance programs but continue to reflect the contractual delinquency until the borrower repays deferred payments or completes a payment deferral modification or other borrower assistance alternative.

35

The following table presents the amortized cost basis of non-accrual loans as of September 30, 2020 by class of loans and the related interest income recognized on these loans:

September 30, 2020
| Puerto Rico |  | Popular U.S. |  | Popular, Inc.
(In thousands) | Non-accrual with no allowance | Non-accrual with allowance | Interest income recognized |  | Non-accrual with no allowance | Non-accrual with allowance | Interest income recognized |  | Non-accrual with no allowance | Non-accrual with allowance | Interest income recognized
Commercial multi-family | $ | - | $ | 1,400 | $ | 1 |  | $ | 1,755 | $ | - | $ | - |  | $ | 1,755 | $ | 1,400 | $ | 1
Commercial real estate non-owner occupied |  | 19,008 |  | 79,803 |  | 337 |  |  | - |  | 396 |  | - |  |  | 19,008 |  | 80,199 |  | 337
Commercial real estate owner occupied |  | 21,927 |  | 75,526 |  | 672 |  |  | - |  | 342 |  | - |  |  | 21,927 |  | 75,868 |  | 672
Commercial and industrial |  | 21,147 |  | 23,173 |  | 127 |  |  | 1,800 |  | 2,101 |  | - |  |  | 22,947 |  | 25,274 |  | 127
Construction |  | - |  | 21,514 |  | 52 |  |  | - |  | 9,069 |  | - |  |  | - |  | 30,583 |  | 52
Mortgage |  | 145,243 |  | 224,817 |  | 727 |  |  | 526 |  | 13,958 |  | 60 |  |  | 145,769 |  | 238,775 |  | 787
Leasing |  | - |  | 3,217 |  | 2 |  |  | - |  | - |  | - |  |  | - |  | 3,217 |  | 2
Legacy |  | - |  | - |  | - |  |  | - |  | 1,360 |  | - |  |  | - |  | 1,360 |  | -
Consumer: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
HELOCs |  | - |  | - |  | - |  |  | - |  | 7,586 |  | 1 |  |  | - |  | 7,586 |  | 1
Personal |  | 7,212 |  | 22,131 |  | 227 |  |  | - |  | 1,770 |  | 4 |  |  | 7,212 |  | 23,901 |  | 231
Auto |  | - |  | 13,454 |  | 34 |  |  | - |  | - |  | - |  |  | - |  | 13,454 |  | 34
Other |  | - |  | 14,104 |  | 121 |  |  | - |  | 29 |  | - |  |  | - |  | 14,133 |  | 121
Total | $ | 214,537 | $ | 479,139 | $ | 2,300 |  | $ | 4,081 | $ | 36,611 | $ | 65 |  | $ | 218,618 | $ | 515,750 | $ | 2,365

Loans in non-accrual status with no allowance include $218 million in collateral dependent loans.

The Corporation has designated loans classified as collateral dependent for which it applies the practical expedient to measure the ACL based on the fair value of the collateral less cost to sell, when the repayment is expected to be provided substantially by the sale or operation of the collateral and the borrower is experiencing financial difficulty. The fair value of the collateral is based on appraisals, which may be adjusted due to their age, and the type, location, and condition of the property or area or general market conditions to reflect the expected change in value between the effective date of the appraisal and the measurement date. Appraisals are updated every one to two years depending on the type of loan and the total exposure of the borrower.

The following table present the amortized cost basis of collateral-dependent loans by class of loans and type of collateral as of September 30, 2020:

36

|  | September 30, 2020
(In thousands) |  | Real Estate |  | Auto |  | Equipment |  | Taxi Medallions |  | Accounts Receivables |  | Other |  | Total
Puerto Rico |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial multi-family | $ | 2,265 | $ | - | $ | - | $ | - | $ | - | $ | - | $ | 2,265
Commercial real estate: |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Non-owner occupied |  | 324,143 |  | - |  | - |  | - |  | - |  | - |  | 324,143
| Owner occupied |  | 83,963 |  | - |  | - |  | - |  | - |  | - |  | 83,963
Commercial and industrial |  | 8,911 |  | - |  | 996 |  | - |  | 12,934 |  | 17,538 |  | 40,379
Construction |  | 21,514 |  | - |  | - |  | - |  | - |  | - |  | 21,514
Mortgage |  | 184,300 |  | - |  | - |  | - |  | - |  | - |  | 184,300
Consumer: |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Personal |  | 5,480 |  | - |  | - |  | - |  | - |  | - |  | 5,480
Total Puerto Rico | $ | 630,576 | $ | - | $ | 996 | $ | - | $ | 12,934 | $ | 17,538 | $ | 662,044
Popular U.S. |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial multi-family | $ | 1,755 | $ | - | $ | - | $ | - | $ | - | $ | - | $ | 1,755
Commercial and industrial |  | - |  | - |  | - |  | 3,607 |  | - |  | - |  | 3,607
Construction |  | 9,069 |  | - |  | - |  | - |  | - |  | - |  | 9,069
Mortgage |  | 527 |  | - |  | - |  | - |  | - |  | - |  | 527
Total Popular U.S. | $ | 11,351 | $ | - | $ | - | $ | 3,607 | $ | - | $ | - | $ | 14,958
Popular, Inc. |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial multi-family | $ | 4,020 | $ | - | $ | - | $ | - | $ | - | $ | - | $ | 4,020
Commercial real estate: |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Non-owner occupied |  | 324,143 |  | - |  | - |  | - |  | - |  | - |  | 324,143
| Owner occupied |  | 83,963 |  | - |  | - |  | - |  | - |  | - |  | 83,963
Commercial and industrial |  | 8,911 |  | - |  | 996 |  | 3,607 |  | 12,934 |  | 17,538 |  | 43,986
Construction |  | 30,583 |  | - |  | - |  | - |  | - |  | - |  | 30,583
Mortgage |  | 184,827 |  | - |  | - |  | - |  | - |  | - |  | 184,827
Consumer: |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Personal |  | 5,480 |  | - |  | - |  | - |  | - |  | - |  | 5,480
Total Popular, Inc. | $ | 641,927 | $ | - | $ | 996 | $ | 3,607 | $ | 12,934 | $ | 17,538 | $ | 677,002

Purchased Credit Deteriorated Loans (PCD)

The Corporation has purchased loans during the quarter and nine months ended, for which there was, at acquisition, evidence of more than insignificant deterioration of credit quality since origination. The carrying amount of those loans is as follows:

(In thousands) |  | For the quarter ended September 30, 2020 |  | For the nine months ended September 30, 2020
Purchase price of loans at acquisition | $ | 132,738 | $ | 137,477
Allowance for credit losses at acquisition |  | 4,823 |  | 5,819
Non-credit discount/premium at acquisition |  | (6,485) |  | (6,273)
Par value of acquired loans at acquisition | $ | 131,076 | $ | 137,023

Loans acquired with deteriorated credit quality accounted for under ASC 310-30

37

The following provides information of loans acquired with evidence of credit deterioration as of the acquisition date, accounted for under the guidance of ASC 310-30.

The outstanding principal balance of acquired loans accounted pursuant to ASC Subtopic 310-30, amounted $1.9 billion at December 31, 2019. The carrying amount of these loans consisted of loans determined to be impaired at the time of acquisition, which are accounted for in accordance with ASC Subtopic 310-30 (“credit impaired loans”), and loans that were considered to be performing at the acquisition date, accounted for by analogy to ASC Subtopic 310-30 (“non-credit impaired loans”).

The following table provides the carrying amount of acquired loans accounted for under ASC 310-30 by portfolio at December 31, 2019.

Carrying amount
(In thousands) |  | December 31, 2019
Commercial real estate | $ | 670,566
Commercial and industrial |  | 104,756
Mortgage |  | 856,618
Consumer |  | 11,778
Carrying amount |  | 1,643,718
Allowance for loan losses |  | (74,039)
Carrying amount, net of allowance | $ | 1,569,679

38

At December 31, 2019, none of the acquired loans accounted for under ASC Subtopic 310-30 were considered non-performing loans. Therefore, interest income, through accretion of the difference between the carrying amount of the loans and the expected cash flows, was recognized on all acquired loans.

Changes in the carrying amount and the accretable yield for the loans accounted pursuant to the ASC Subtopic 310-30, for the quarter and nine months ended September 30, 2019, were as follows:

Carrying amount of acquired loans accounted for pursuant to ASC 310-30
(In thousands) |  | For the quarter ended September 30, 2019 |  |  | For the nine months ended September 30, 2019
Beginning balance | $ | 1,789,237 |  | $ | 1,883,556
Additions |  | 11,891 |  |  | 27,639
Accretion |  | 35,502 |  |  | 111,083
Collections / loan sales / charge-offs |  | (134,256) |  |  | (319,904)
Ending balance[1] | $ | 1,702,374 |  | $ | 1,702,374
Allowance for loan losses |  | (94,610) |  |  | (94,610)
Ending balance, net of ALLL | $ | 1,607,764 |  | $ | 1,607,764
[1] | At September 30, 2019, includes $1.2 billion of loans considered non-credit impaired at the acquisition date.

Activity in the accretable yield of acquired loans accounted for pursuant to ASC 310-30
(In thousands) |  | For the quarter ended September 30, 2019 |  |  | For the nine months ended September 30, 2019
Beginning balance | $ | 1,042,407 |  | $ | 1,092,504
Additions |  | 7,711 |  |  | 19,577
Accretion |  | (35,502) |  |  | (111,083)
Change in expected cash flows |  | 5,043 |  |  | 18,661
Ending balance[1] | $ | 1,019,659 |  | $ | 1,019,659
[1] | At September 30, 2019, includes $ 0.7 billion of loans considered non-credit impaired at the acquisition date.

39

Note 9 – Allowance for credit losses – loans held-in-portfolio

The Corporation follows the current expected credit loss (“CECL”) model, to establish and evaluate the adequacy of the allowance for credit losses (“ACL”) to provide for expected losses in the loan portfolio. This model establishes a forward-looking methodology that reflects the expected credit losses over the lives of financial assets, starting when such assets are first acquired. In addition, CECL provides that the initial allowance for credit losses on purchased credit deteriorated (“PCD”) financial assets will be recorded as an increase to the purchase price, with subsequent changes to the allowance recorded as a credit loss expense. The provision for credit losses charged to current operations is based on this methodology. Loan losses are charged and recoveries are credited to the ACL. Refer to Note 4 - Summary of significant accounting policies, for a description of the Corporation’s methodology to estimate the ACL.

In the third quarter of 2020, the Corporation applied probability weights to the outcomes of simulations using Moody’s Analytics’ Baseline, S3 (pessimistic) and S1 (optimistic) scenarios. The Baseline scenario carried the highest weight. The remaining weights were assigned based on the evaluation of risks to the Baseline scenario. When compared to the Moody’s Analytics’ second quarter’s June Baseline scenario, the third quarter’s Baseline scenario assumes a more favorable increase in economic activity from the third quarter of 2020 through the second quarter of 2021, with continued growth thereafter. However, a significant second wave of COVID-19 infections, as well as delays in the additional government stimulus, continue to be key risks to the Baseline forecast. This contributed to the S3 (pessimistic) scenario having the second highest probability. The impact of applying probability weights to alternative scenarios resulted in an increase in estimated reserves of approximately $31 million. This effect was partially offset by the net impact of net charge-offs, changes to portfolio balances and credit quality.

The following tables present the changes in the allowance for credit losses, and loan ending balances for the quarters and nine months ended September 30, 2020 and 2019.

40

For the quarter ended September 30, 2020
Puerto Rico
(In thousands) | Commercial |  | Construction |  | Mortgage |  | Leasing |  | Consumer |  | Total
Allowance for credit losses: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Beginning balance | $ | 214,927 |  | $ | 354 |  | $ | 199,250 |  | $ | 13,093 |  | $ | 328,158 |  | $ | 755,782
| Provision (reversal of provision) |  | 1,562 |  |  | 4,358 |  |  | 1,549 |  |  | 1,746 |  |  | (1,533) |  |  | 7,682
| Initial allowance for credit losses - PCD Loans |  | - |  |  | - |  |  | 4,823 |  |  | - |  |  | - |  |  | 4,823
| Charge-offs |  | (2,059) |  |  | - |  |  | (5,217) |  |  | (957) |  |  | (25,808) |  |  | (34,041)
| Recoveries |  | 4,018 |  |  | 156 |  |  | 3,253 |  |  | 1,286 |  |  | 11,559 |  |  | 20,272
Ending balance | $ | 218,448 |  | $ | 4,868 |  | $ | 203,658 |  | $ | 15,168 |  | $ | 312,376 |  | $ | 754,518

For the quarter ended September 30, 2020
Popular U.S.
(In thousands) | Commercial |  | Construction |  | Mortgage |  | Legacy |  | Consumer |  | Total
Allowance for credit losses: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Beginning balance | $ | 100,029 |  | $ | 6,063 |  | $ | 22,987 |  | $ | 2,052 |  | $ | 31,521 |  | $ | 162,652
| Provision (reversal of provision) |  | 12,159 |  |  | 1,403 |  |  | (1,312) |  |  | (198) |  |  | (282) |  |  | 11,770
| Charge-offs |  | (458) |  |  | - |  |  | (12) |  |  | (26) |  |  | (3,852) |  |  | (4,348)
| Recoveries |  | 98 |  |  | - |  |  | 17 |  |  | 77 |  |  | 1,066 |  |  | 1,258
Ending balance | $ | 111,828 |  | $ | 7,466 |  | $ | 21,680 |  | $ | 1,905 |  | $ | 28,453 |  | $ | 171,332

41

For the quarter ended September 30, 2020
Popular, Inc.
(In thousands) | Commercial |  | Construction |  | Mortgage |  | Legacy | Leasing |  | Consumer |  | Total
Allowance for credit losses: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Beginning balance | $ | 314,956 |  | $ | 6,417 |  | $ | 222,237 |  | $ | 2,052 | $ | 13,093 |  | $ | 359,679 |  | $ | 918,434
| Provision (reversal of provision) |  | 13,721 |  |  | 5,761 |  |  | 237 |  |  | (198) |  | 1,746 |  |  | (1,815) |  |  | 19,452
| Initial allowance for credit losses - PCD Loans |  | - |  |  | - |  |  | 4,823 |  |  | - |  | - |  |  | - |  |  | 4,823
| Charge-offs |  | (2,517) |  |  | - |  |  | (5,229) |  |  | (26) |  | (957) |  |  | (29,660) |  |  | (38,389)
| Recoveries |  | 4,116 |  |  | 156 |  |  | 3,270 |  |  | 77 |  | 1,286 |  |  | 12,625 |  |  | 21,530
Ending balance | $ | 330,276 |  | $ | 12,334 |  | $ | 225,338 |  | $ | 1,905 | $ | 15,168 |  | $ | 340,829 |  | $ | 925,850

For the nine months ended September 30, 2020
Puerto Rico
(In thousands) | Commercial |  | Construction |  | Mortgage |  | Leasing |  | Consumer |  | Total
Allowance for credit losses: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Beginning balance | $ | 131,063 |  | $ | 574 |  | $ | 116,281 |  | $ | 10,768 |  | $ | 173,965 |  | $ | 432,651
| Impact of adopting CECL |  | 62,393 |  |  | 115 |  |  | 86,081 |  |  | (713) |  |  | 122,492 |  |  | 270,368
| Provision (reversal of provision) |  | 24,710 |  |  | 3,809 |  |  | 10,533 |  |  | 11,481 |  |  | 130,576 |  |  | 181,109
| Initial allowance for credit losses - PCD Loans |  | - |  |  | - |  |  | 5,819 |  |  | - |  |  | - |  |  | 5,819
| Charge-offs |  | (7,799) |  |  | - |  |  | (22,940) |  |  | (8,681) |  |  | (141,794) |  |  | (181,214)
| Recoveries |  | 8,081 |  |  | 370 |  |  | 7,884 |  |  | 2,313 |  |  | 27,137 |  |  | 45,785
Ending balance | $ | 218,448 |  | $ | 4,868 |  | $ | 203,658 |  | $ | 15,168 |  | $ | 312,376 |  | $ | 754,518

For the nine months ended September 30, 2020
Popular U.S.
(In thousands) | Commercial |  | Construction |  | Mortgage |  | Legacy |  | Consumer |  | Total
Allowance for credit losses: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Beginning balance | $ | 15,989 |  | $ | 4,204 |  | $ | 4,827 |  | $ | 630 |  | $ | 19,407 |  | $ | 45,057
| Impact of adopting CECL |  | 29,103 |  |  | (2,986) |  |  | 10,431 |  |  | 382 |  |  | 7,809 |  |  | 44,739
| Provision (reversal of provision) |  | 66,299 |  |  | 6,093 |  |  | 6,397 |  |  | 854 |  |  | 10,799 |  |  | 90,442
| Charge-offs |  | (1,412) |  |  | - |  |  | (28) |  |  | (40) |  |  | (13,663) |  |  | (15,143)
| Recoveries |  | 1,849 |  |  | 155 |  |  | 53 |  |  | 79 |  |  | 4,101 |  |  | 6,237
Ending balance | $ | 111,828 |  | $ | 7,466 |  | $ | 21,680 |  | $ | 1,905 |  | $ | 28,453 |  | $ | 171,332

For the nine months ended September 30, 2020
Popular, Inc.
(In thousands) | Commercial |  | Construction |  | Mortgage |  | Legacy | Leasing |  | Consumer |  | Total
Allowance for credit losses: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Beginning balance | $ | 147,052 |  | $ | 4,778 |  | $ | 121,108 |  | $ | 630 | $ | 10,768 |  | $ | 193,372 |  | $ | 477,708
| Impact of adopting CECL |  | 91,496 |  |  | (2,871) |  |  | 96,512 |  |  | 382 |  | (713) |  |  | 130,301 |  |  | 315,107
| Provision (reversal of provision) |  | 91,009 |  |  | 9,902 |  |  | 16,930 |  |  | 854 |  | 11,481 |  |  | 141,375 |  |  | 271,551
| Initial allowance for credit losses - PCD Loans |  | - |  |  | - |  |  | 5,819 |  |  | - |  | - |  |  | - |  |  | 5,819
| Charge-offs |  | (9,211) |  |  | - |  |  | (22,968) |  |  | (40) |  | (8,681) |  |  | (155,457) |  |  | (196,357)
| Recoveries |  | 9,930 |  |  | 525 |  |  | 7,937 |  |  | 79 |  | 2,313 |  |  | 31,238 |  |  | 52,022
Ending balance | $ | 330,276 |  | $ | 12,334 |  | $ | 225,338 |  | $ | 1,905 | $ | 15,168 |  | $ | 340,829 |  | $ | 925,850

42

For the quarter ended September 30, 2019
Puerto Rico
(In thousands) | Commercial |  | Construction |  | Mortgage |  | Leasing |  | Consumer |  | Total
Allowance for credit losses: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Beginning balance | $ | 190,227 |  | $ | 2,996 |  | $ | 127,930 |  | $ | 6,907 |  | $ | 148,131 |  | $ | 476,191
| Provision (reversal of provision) |  | (18,036) |  |  | (4,916) |  |  | 6,494 |  |  | 3,739 |  |  | 47,198 |  |  | 34,479
| Charge-offs |  | (15,419) |  |  | (27) |  |  | (13,886) |  |  | (4,040) |  |  | (46,398) |  |  | (79,770)
| Recoveries |  | 4,787 |  |  | 3,013 |  |  | 1,197 |  |  | 587 |  |  | 10,286 |  |  | 19,870
Ending balance | $ | 161,559 |  | $ | 1,066 |  | $ | 121,735 |  | $ | 7,193 |  | $ | 159,217 |  | $ | 450,770
Specific ALLL | $ | 30,130 |  | $ | 57 |  | $ | 40,483 |  | $ | 71 |  | $ | 21,009 |  | $ | 91,750
General ALLL | $ | 131,429 |  | $ | 1,009 |  | $ | 81,252 |  | $ | 7,122 |  | $ | 138,208 |  | $ | 359,020
Loans held-in-portfolio: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Impaired loans | $ | 407,124 |  | $ | 274 |  | $ | 523,876 |  | $ | 624 |  | $ | 95,356 |  | $ | 1,027,254
Loans held-in-portfolio excluding impaired loans |  | 6,761,529 |  |  | 123,798 |  |  | 5,711,700 |  |  | 1,021,860 |  |  | 5,286,441 |  |  | 18,905,328
Total loans held-in-portfolio | $ | 7,168,653 |  | $ | 124,072 |  | $ | 6,235,576 |  | $ | 1,022,484 |  | $ | 5,381,797 |  | $ | 19,932,582

For the quarter ended September 30, 2019
Popular U.S.
(In thousands) | Commercial |  | Construction |  | Mortgage |  | Legacy |  | Consumer |  | Total
Allowance for credit losses: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Beginning balance | $ | 35,302 |  | $ | 6,887 |  | $ | 4,586 |  | $ | 774 |  | $ | 19,926 |  | $ | 67,475
| Provision (reversal of provision) |  | (2,507) |  |  | 2,826 |  |  | 288 |  |  | (280) |  |  | 1,733 |  |  | 2,060
| Charge-offs |  | (5,912) |  |  | (2,215) |  |  | - |  |  | (2) |  |  | (4,619) |  |  | (12,748)
| Recoveries |  | 2,279 |  |  | - |  |  | 18 |  |  | 299 |  |  | 2,212 |  |  | 4,808
Ending balance | $ | 29,162 |  | $ | 7,498 |  | $ | 4,892 |  | $ | 791 |  | $ | 19,252 |  | $ | 61,595
Specific ALLL | $ | - |  | $ | - |  | $ | 2,385 |  | $ | - |  | $ | 1,711 |  | $ | 4,096
General ALLL | $ | 29,162 |  | $ | 7,498 |  | $ | 2,507 |  | $ | 791 |  | $ | 17,541 |  | $ | 57,499
Loans held-in-portfolio: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Impaired loans | $ | 2,097 |  | $ | 10,060 |  | $ | 9,441 |  | $ | - |  | $ | 9,761 |  | $ | 31,359
Loans held-in-portfolio excluding impaired loans |  | 5,037,699 |  |  | 619,924 |  |  | 923,602 |  |  | 23,192 |  |  | 439,617 |  |  | 7,044,034
Total loans held-in-portfolio | $ | 5,039,796 |  | $ | 629,984 |  | $ | 933,043 |  | $ | 23,192 |  | $ | 449,378 |  | $ | 7,075,393

For the quarter ended September 30, 2019
Popular, Inc.
(In thousands) | Commercial | Construction | Mortgage | Legacy | Leasing | Consumer | Total
Allowance for credit losses: |  |  |  |  |  |  |  |  |  |  |  |  |  |
Beginning balance | $ | 225,529 | $ | 9,883 | $ | 132,516 | $ | 774 | $ | 6,907 | $ | 168,057 | $ | 543,666
| Provision (reversal of provision) |  | (20,543) |  | (2,090) |  | 6,782 |  | (280) |  | 3,739 |  | 48,931 |  | 36,539
| Charge-offs |  | (21,331) |  | (2,242) |  | (13,886) |  | (2) |  | (4,040) |  | (51,017) |  | (92,518)
| Recoveries |  | 7,066 |  | 3,013 |  | 1,215 |  | 299 |  | 587 |  | 12,498 |  | 24,678
Ending balance | $ | 190,721 | $ | 8,564 | $ | 126,627 | $ | 791 | $ | 7,193 | $ | 178,469 | $ | 512,365
Specific ALLL | $ | 30,130 | $ | 57 | $ | 42,868 | $ | - | $ | 71 | $ | 22,720 | $ | 95,846
General ALLL | $ | 160,591 | $ | 8,507 | $ | 83,759 | $ | 791 | $ | 7,122 | $ | 155,749 | $ | 416,519
Loans held-in-portfolio: |  |  |  |  |  |  |  |  |  |  |  |  |  |
Impaired loans | $ | 409,221 | $ | 10,334 | $ | 533,317 | $ | - | $ | 624 | $ | 105,117 | $ | 1,058,613
Loans held-in-portfolio excluding impaired loans |  | 11,799,228 |  | 743,722 |  | 6,635,302 |  | 23,192 |  | 1,021,860 |  | 5,726,058 |  | 25,949,362
Total loans held-in-portfolio | $ | 12,208,449 | $ | 754,056 | $ | 7,168,619 | $ | 23,192 | $ | 1,022,484 | $ | 5,831,175 | $ | 27,007,975

43

For the nine months ended September 30, 2019
Puerto Rico
(In thousands) | Commercial |  | Construction |  | Mortgage |  | Leasing |  | Consumer |  | Total
Allowance for credit losses: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Beginning balance | $ | 207,214 |  | $ | 886 |  | $ | 142,978 |  | $ | 11,486 |  | $ | 144,594 |  | $ | 507,158
| Provision (reversal of provision) |  | (18,245) |  |  | (2,877) |  |  | 11,342 |  |  | 2,276 |  |  | 102,412 |  |  | 94,908
| Charge-offs |  | (40,275) |  |  | (79) |  |  | (37,056) |  |  | (8,467) |  |  | (120,187) |  |  | (206,064)
| Recoveries |  | 12,865 |  |  | 3,136 |  |  | 4,471 |  |  | 1,898 |  |  | 32,398 |  |  | 54,768
Ending balance | $ | 161,559 |  | $ | 1,066 |  | $ | 121,735 |  | $ | 7,193 |  | $ | 159,217 |  | $ | 450,770
Specific ALLL | $ | 30,130 |  | $ | 57 |  | $ | 40,483 |  | $ | 71 |  | $ | 21,009 |  | $ | 91,750
General ALLL | $ | 131,429 |  | $ | 1,009 |  | $ | 81,252 |  | $ | 7,122 |  | $ | 138,208 |  | $ | 359,020
Loans held-in-portfolio: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Impaired loans | $ | 407,124 |  | $ | 274 |  | $ | 523,876 |  | $ | 624 |  | $ | 95,356 |  | $ | 1,027,254
Loans held-in-portfolio excluding impaired loans |  | 6,761,529 |  |  | 123,798 |  |  | 5,711,700 |  |  | 1,021,860 |  |  | 5,286,441 |  |  | 18,905,328
Total loans held-in-portfolio | $ | 7,168,653 |  | $ | 124,072 |  | $ | 6,235,576 |  | $ | 1,022,484 |  | $ | 5,381,797 |  | $ | 19,932,582

For the nine months ended September 30, 2019
Popular U.S.
(In thousands) | Commercial |  | Construction |  | Mortgage |  | Legacy |  | Consumer |  | Total
Allowance for credit losses: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Beginning balance | $ | 31,901 |  | $ | 6,538 |  | $ | 4,434 |  | $ | 969 |  | $ | 18,348 |  | $ | 62,190
| Provision (reversal of provision) |  | 9,519 |  |  | 3,167 |  |  | 899 |  |  | (1,467) |  |  | 11,529 |  |  | 23,647
| Charge-offs |  | (15,737) |  |  | (2,215) |  |  | (594) |  |  | 142 |  |  | (15,879) |  |  | (34,283)
| Recoveries |  | 3,479 |  |  | 8 |  |  | 153 |  |  | 1,147 |  |  | 5,254 |  |  | 10,041
Ending balance | $ | 29,162 |  | $ | 7,498 |  | $ | 4,892 |  | $ | 791 |  | $ | 19,252 |  | $ | 61,595
Specific ALLL | $ | - |  | $ | - |  | $ | 2,385 |  | $ | - |  | $ | 1,711 |  | $ | 4,096
General ALLL | $ | 29,162 |  | $ | 7,498 |  | $ | 2,507 |  | $ | 791 |  | $ | 17,541 |  | $ | 57,499
Loans held-in-portfolio: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Impaired loans | $ | 2,097 |  | $ | 10,060 |  | $ | 9,441 |  | $ | - |  | $ | 9,761 |  | $ | 31,359
Loans held-in-portfolio excluding impaired loans |  | 5,037,699 |  |  | 619,924 |  |  | 923,602 |  |  | 23,192 |  |  | 439,617 |  |  | 7,044,034
Total loans held-in-portfolio | $ | 5,039,796 |  | $ | 629,984 |  | $ | 933,043 |  | $ | 23,192 |  | $ | 449,378 |  | $ | 7,075,393

44

For the nine months ended September 30, 2019
Popular, Inc.
(In thousands) | Commercial | Construction | Mortgage | Legacy | Leasing | Consumer | Total
Allowance for credit losses: |  |  |  |  |  |  |  |  |  |  |  |  |  |
Beginning balance | $ | 239,115 | $ | 7,424 | $ | 147,412 | $ | 969 | $ | 11,486 | $ | 162,942 | $ | 569,348
| Provision (reversal of provision) |  | (8,726) |  | 290 |  | 12,241 |  | (1,467) |  | 2,276 |  | 113,941 |  | 118,555
| Charge-offs |  | (56,012) |  | (2,294) |  | (37,650) |  | 142 |  | (8,467) |  | (136,066) |  | (240,347)
| Recoveries |  | 16,344 |  | 3,144 |  | 4,624 |  | 1,147 |  | 1,898 |  | 37,652 |  | 64,809
Ending balance | $ | 190,721 | $ | 8,564 | $ | 126,627 | $ | 791 | $ | 7,193 | $ | 178,469 | $ | 512,365
Specific ALLL | $ | 30,130 | $ | 57 | $ | 42,868 | $ | - | $ | 71 | $ | 22,720 | $ | 95,846
General ALLL | $ | 160,591 | $ | 8,507 | $ | 83,759 | $ | 791 | $ | 7,122 | $ | 155,749 | $ | 416,519
Loans held-in-portfolio: |  |  |  |  |  |  |  |  |  |  |  |  |  |
Impaired loans | $ | 409,221 | $ | 10,334 | $ | 533,317 | $ | - | $ | 624 | $ | 105,117 | $ | 1,058,613
Loans held-in-portfolio excluding impaired loans |  | 11,799,228 |  | 743,722 |  | 6,635,302 |  | 23,192 |  | 1,021,860 |  | 5,726,058 |  | 25,949,362
Total loans held-in-portfolio | $ | 12,208,449 | $ | 754,056 | $ | 7,168,619 | $ | 23,192 | $ | 1,022,484 | $ | 5,831,175 | $ | 27,007,975

The following table presents the changes in the allowance for credit losses on unfunded commitments, which is presented as part of Other Liabilities, for the quarters and nine months ended September 30, 2020 and 2019.

|  | For the quarters ended | For the nine months ended
(In thousands) | September 30, 2020 | September 30, 2019 | September 30, 2020 | September 30, 2019
Allowance for credit losses on unfunded commitments: |  |  |  |  |  |  |  |
Balance at beginning of period | $ | 6,717 | $ | 8,735 | $ | 8,717 | $ | 8,216
| Impact of adopting CECL |  | - |  | - |  | (5,460) |  | -
| Provision (reversal of provision) |  | 6,578 |  | (425) |  | 10,038 |  | 94
Ending balance | $ | 13,295 | $ | 8,310 | $ | 13,295 | $ | 8,310

The following table provides the activity in the allowance for credit losses related to loans accounted for pursuant to ASC Subtopic 310-30.

| For the quarters ended | For the nine months ended
(In thousands) | September 30, 2019 | September 30, 2019
Balance at beginning of period | $ | 120,818 | $ | 122,135
Provision (reversal of provision) |  | (14,617) |  | (2,007)
Net charge-offs |  | (11,591) |  | (25,518)
Balance at end of period | $ | 94,610 | $ | 94,610

Modifications

A modification of a loan constitutes a troubled debt restructuring when a borrower is experiencing financial difficulty and the modification constitutes a concession. For a summary of the accounting policy related to troubled debt restructurings (“TDRs”), refer to the Summary of Significant Accounting Policies included in Note 2 to the 2019 Form 10-K.

The outstanding balance of loans classified as TDRs amounted to $ 1.7 billion at September 30, 2020 (December 31, 2019 - $ 1.6 billion). The amount of outstanding commitments to lend additional funds to debtors owing receivables whose terms have been modified in TDRs amounted to $19 million related to the commercial loan portfolio at September 30, 2020 (December 31, 2019 - $14 million).

In response to the COVID-19 pandemic, the Corporation has entered into loan modifications with eligible customers in mortgage, personal loans, credit cards, auto loans and leases and certain commercial credit facilities, comprised mainly of payment deferrals

45

of up to six months, subject to certain terms and conditions. These loan modifications do not affect the asset quality measures as the deferred payments are not deemed to be delinquent and the Corporation continues to accrue interest on these loans. The Puerto Rico Legislative Assembly enacted legislation in April 2020 that required financial institutions to offer through June 2020 moratoriums on consumer financial products to clients impacted by the COVID-19 pandemic and extended relief with respect to mortgage products through August 2020. The Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”), signed by the President of the United States as part of an economic stimulus package, provided relief related to U.S. GAAP requirements for loan modifications related to COVID-19 relief measures. In addition, the Federal Reserve, along with other U.S. banking regulators, also issued interagency guidance to financial institutions that offers some practical expedients for evaluating whether loan modifications that occur in response to the COVID-19 pandemic are TDRs. According to the interagency guidance, COVID-19 related short-term modifications (i.e., six months or less) granted to consumer or commercial loans that were current as of the date of the loan modification are not TDRs, since the lender can conclude that the borrower is current on their loan and thus not experiencing financial difficulties and furthermore the period of the deferral granted does not represent a more than insignificant concession on the part of the lender. In addition, a modification or deferral program that is mandated by the federal government or a state government (e.g., a state program that requires all institutions within that state to suspend mortgage payments for a specified period) does not represent a TDR.

The Corporation implemented a relief program to work with customers affected by the COVID-19 pandemic in March 2020. As of September 30, 2020, the Corporation had granted loan payment moratoriums under the program to 125,736 eligible retail customers with an aggregate book value of $4.5 billion, and to 5,063 eligible commercial clients with an aggregate book value of $4.1 billion. In addition, certain participating clients impacted by the seismic activity in the southern region of the island also benefitted from other loan payment moratoriums offered by the Corporation since mid-January 2020. As of September 30, 2020, 124,884 loans in the COVID-19 relief program with an aggregate book value of $7.9 billion had already completed their payment moratorium period, while 5,915 loans with an aggregate book value of $0.7 billion are still under the moratorium. Out of the approximately $8.6 billion in loans modified under this program, approximately $30 million have been classified as TDRs. In making this determination, the Corporation considered the criteria of whether the borrower was in financial difficulty at the time of the deferral and whether the deferral period was more than insignificant, as discussed above.

At September 30, 2020, 95% of COVID-19 payment deferrals had expired. After excluding government guaranteed mortgage loans that are still pending to complete their COVID-19 related modifications, 95% of the remaining loans were current on their payments as of quarter end. Given the recent expiration of the payment moratorium, the Corporation will continue to monitor and assess the post-moratorium payment behavior of these borrowers to recognize any deterioration in these loans, and potential loss exposure, in a timely manner.

The following table presents the outstanding balance of loans classified as TDRs according to their accruing status and the related allowance at September 30, 2020 and December 31, 2019.

| September 30, 2020 |  |  | December 31, 2019
(In thousands) |  | Accruing |  | Non-Accruing |  | Total |  | Related Allowance |  |  |  | Accruing |  | Non-Accruing |  | Total |  | Related Allowance
Loans held-in-portfolio: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial | $ | 263,094 | $ | 99,381 | $ | 362,475 | $ | 17,403 |  |  | $ | 237,861 | $ | 111,587 | $ | 349,448 | $ | 16,443
Construction |  | - |  | 21,514 |  | 21,514 |  | 4,414 |  |  |  | - |  | 119 |  | 119 |  | 6
Mortgage[1] |  | 1,075,980 |  | 113,681 |  | 1,189,661 |  | 73,755 |  |  |  | 1,013,561 |  | 126,036 |  | 1,139,597 |  | 42,012
Leases |  | 326 |  | 147 |  | 473 |  | 108 |  |  |  | 264 |  | 243 |  | 507 |  | 61
Consumer |  | 78,294 |  | 12,635 |  | 90,929 |  | 25,311 |  |  |  | 82,205 |  | 15,808 |  | 98,013 |  | 21,404
Loans held-in-portfolio | $ | 1,417,694 | $ | 247,358 | $ | 1,665,052 | $ | 120,991 |  |  | $ | 1,333,891 | $ | 253,793 | $ | 1,587,684 | $ | 79,926
[1] At September 30, 2020, accruing mortgage loan TDRs include $650 million guaranteed by U.S. sponsored entities at BPPR, compared to $625 million at December 31, 2019.

46

The following tables present the loan count by type of modification for those loans modified in a TDR during the quarters and nine months ended September 30, 2020 and 2019. Loans modified as TDRs for the U.S. operations are considered insignificant to the Corporation.

| Popular, Inc.
| For the quarter ended September 30, 2020 |  | For the nine months ended September 30, 2020
| Reduction in interest rate | Extension of maturity date | Combination of reduction in interest rate and extension of maturity date | Other |  | Reduction in interest rate | Extension of maturity date | Combination of reduction in interest rate and extension of maturity date | Other
Commercial multi-family | - | 1 | - | - |  | - | 2 | - | -
Commercial real estate non-owner occupied | - | 2 | - | - |  | - | 4 | - | 1
Commercial real estate owner occupied | - | 7 | - | - |  | - | 26 | - | -
Commercial and industrial | - | 12 | - | - |  | 1 | 38 | - | -
Construction | - | 1 | - | - |  | - | 1 | - | -
Mortgage | - | 24 | 70 | 254 |  | 2 | 50 | 231 | 326
Leasing | - | - | - | - |  | - | - | 3 | 11
Consumer: |  |  |  |  |  |  |  |  |
Credit cards | 69 | - | - | 13 |  | 621 | - | - | 78
HELOCs | - | - | - | - |  | - | 1 | 1 | -
Personal | 91 | 1 | - | - |  | 269 | 3 | - | 1
Auto | - | 1 | - | - |  | - | 2 | 2 | 8
Other | 1 | - | - | - |  | 3 | - | - | -
Total | 161 | 49 | 70 | 267 |  | 896 | 127 | 237 | 425

| Popular, Inc.
| For the quarter ended September 30, 2019 |  | For the nine months ended September 30, 2019
| Reduction in interest rate | Extension of maturity date | Combination of reduction in interest rate and extension of maturity date | Other |  | Reduction in interest rate | Extension of maturity date | Combination of reduction in interest rate and extension of maturity date | Other
Commercial multi-family | - | - | - | - |  | - | 1 | - | -
Commercial real estate non-owner occupied | - | 3 | - | - |  | - | 6 | - | -
Commercial real estate owner occupied | - | 4 | - | - |  | 1 | 19 | - | -
Commercial and industrial | 2 | 7 | - | - |  | 2 | 41 | - | -
Mortgage | 2 | 43 | 207 | 3 |  | 33 | 98 | 494 | 5
Leasing | - | 1 | 1 | - |  | - | 1 | 2 | -
Consumer: |  |  |  |  |  |  |  |  |
Credit cards | 111 | - | 1 | 41 |  | 394 | - | 2 | 161
HELOCs | - | 2 | 2 | - |  | - | 14 | 11 | -
Personal | 183 | 1 | - | - |  | 527 | 4 | - | 1
Auto | - | 1 | - | - |  | - | 5 | 1 | -
Other | 7 | - | - | - |  | 22 | - | - | -
Total | 305 | 62 | 211 | 44 |  | 979 | 189 | 510 | 167

47

The following tables present by class, quantitative information related to loans modified as TDRs during the quarters and nine months ended September 30, 2020 and 2019.

For the quarter ended September 30, 2020
(Dollars in thousands) | Loan count | Pre-modification outstanding recorded investment | Post-modification outstanding recorded investment | Increase (decrease) in the allowance for loan losses as a result of modification
Commercial multi-family | 1 | $ | 140 | $ | 139 | $ | 1
Commercial real estate non-owner occupied | 2 |  | 5,060 |  | 5,058 |  | -
Commercial real estate owner occupied | 7 |  | 1,964 |  | 1,960 |  | 4
Commercial and industrial | 12 |  | 625 |  | 614 |  | -
Construction | 1 |  | 21,514 |  | 21,514 |  | 4,370
Mortgage | 348 |  | 40,932 |  | 36,036 |  | 3,784
Consumer: |  |  |  |  |  |  |
Credit cards | 82 |  | 1,032 |  | 1,076 |  | 14
Personal | 92 |  | 1,682 |  | 1,682 |  | 290
Auto | 1 |  | 18 |  | 19 |  | 3
Other | 1 |  | 1 |  | 1 |  | -
Total | 547 | $ | 72,968 | $ | 68,099 | $ | 8,466

For the quarter ended September 30, 2019
(Dollars in thousands) | Loan count | Pre-modification outstanding recorded investment | Post-modification outstanding recorded investment | Increase (decrease) in the allowance for loan losses as a result of modification
Commercial real estate non-owner occupied | 3 | $ | 16,822 | $ | 16,822 | $ | (86)
Commercial real estate owner occupied | 4 |  | 2,966 |  | 2,959 |  | (48)
Commercial and industrial | 9 |  | 1,436 |  | 1,384 |  | 103
Mortgage | 255 |  | 23,583 |  | 21,907 |  | 746
Leasing | 2 |  | 237 |  | 238 |  | -
Consumer: |  |  |  |  |  |  |
Credit cards | 153 |  | 1,375 |  | 1,355 |  | 109
HELOCs | 4 |  | 276 |  | 246 |  | 25
Personal | 184 |  | 2,546 |  | 2,544 |  | 677
Auto | 1 |  | 7 |  | 7 |  | 1
Other | 7 |  | 31 |  | 31 |  | 2
Total | 622 | $ | 49,279 | $ | 47,493 | $ | 1,529

Popular, Inc.
For the nine months ended September 30, 2020
(Dollars in thousands) | Loan count | Pre-modification outstanding recorded investment | Post-modification outstanding recorded investment | Increase (decrease) in the allowance for loan losses as a result of modification
Commercial multi-family | 2 | $ | 1,133 | $ | 1,115 | $ | (18)
Commercial real estate non-owner occupied | 5 |  | 8,478 |  | 8,476 |  | (748)
Commercial real estate owner occupied | 26 |  | 8,463 |  | 8,436 |  | 110
Commercial and industrial | 39 |  | 2,409 |  | 2,392 |  | 25
Construction | 1 |  | 21,514 |  | 21,514 |  | 4,370
Mortgage | 609 |  | 75,695 |  | 62,930 |  | 6,629
Leasing | 14 |  | 326 |  | 327 |  | 6
Consumer: |  |  |  |  |  |  |
Credit cards | 699 |  | 6,492 |  | 6,530 |  | 276
HELOCs | 2 |  | 369 |  | 298 |  | 862
Personal | 273 |  | 4,703 |  | 4,701 |  | 781
Auto | 12 |  | 164 |  | 166 |  | 15
Other | 3 |  | 25 |  | 25 |  | 6
Total | 1,685 | $ | 129,771 | $ | 116,910 | $ | 12,314

48

Popular, Inc.
For the nine months ended September 30, 2019
(Dollars in thousands) | Loan count | Pre-modification outstanding recorded investment | Post-modification outstanding recorded investment | Increase (decrease) in the allowance for loan losses as a result of modification
Commercial multi-family | 1 | $ | 154 | $ | 116 | $ | (5)
Commercial real estate non-owner occupied | 6 |  | 19,389 |  | 19,379 |  | 721
Commercial real estate owner occupied | 20 |  | 6,378 |  | 6,110 |  | 9
Commercial and industrial | 43 |  | 9,749 |  | 10,219 |  | 888
Mortgage | 630 |  | 64,533 |  | 58,818 |  | 2,104
Leasing | 3 |  | 264 |  | 266 |  | 7
Consumer: |  |  |  |  |  |  |
Credit cards | 557 |  | 4,690 |  | 4,823 |  | 466
HELOCs | 25 |  | 2,359 |  | 2,256 |  | 345
Personal | 532 |  | 8,836 |  | 8,839 |  | 2,312
Auto | 6 |  | 70 |  | 73 |  | 13
Other | 22 |  | 177 |  | 177 |  | 27
Total | 1,845 | $ | 116,599 | $ | 111,076 | $ | 6,887

During the nine months ended September 30, 2020, five loans with an aggregate unpaid principal balance of $ 32.8 million were restructured into multiple notes (“Note A / B split”). The Corporation recorded $0.1 million in charge-offs as part of these restructurings. These loans were restructured after analyzing the borrowers’ capacity to repay the debt, collateral and ability to perform under the modified terms. The recorded investment on these commercial TDRs amounted to approximately $32.4 million at September 30, 2020.

The following tables present, by class, TDRs that were subject to payment default and that had been modified as a TDR during the twelve months preceding the default date. Payment default is defined as a restructured loan becoming 90 days past due after being modified, foreclosed or charged-off, whichever occurs first. The recorded investment as of period end is inclusive of all partial paydowns and charge-offs since the modification date. Loans modified as a TDR that were fully paid down, charged-off or foreclosed upon by period end are not reported.

49

Popular, Inc.
| Defaulted during the quarter endedSeptember 30, 2020 |  | Defaulted during the nine months ended September 30, 2020
(Dollars in thousands) | Loan count |  | Recorded investment as of first default date |  | Loan count |  | Recorded investment as of first default date
Commercial real estate non-owner occupied | - | $ | - |  | 1 | $ | 1,700
Commercial real estate owner occupied | - |  | - |  | 5 |  | 846
Commercial and industrial | - |  | - |  | 3 |  | 97
Mortgage | 23 |  | 2,321 |  | 215 |  | 22,518
Consumer: |  |  |  |  |  |  |
Credit cards | 124 |  | 975 |  | 290 |  | 2,190
Personal | 13 |  | 185 |  | 89 |  | 1,504
Other | - |  | - |  | 2 |  | 1
Total | 160 | $ | 3,481 |  | 605 | $ | 28,856

Popular, Inc.
| Defaulted during the quarter endedSeptember 30, 2019 |  | Defaulted during the nine months ended September 30, 2019
(Dollars in thousands) | Loan count |  | Recorded investment as of first default date |  | Loan count |  | Recorded investment as of first default date
Commercial real estate non-owner occupied | - | $ | - |  | 1 | $ | 47
Commercial real estate owner occupied | 1 |  | 68 |  | 3 |  | 495
Commercial and industrial | 1 |  | 34 |  | 4 |  | 7,082
Mortgage | 32 |  | 2,099 |  | 31 |  | 3,148
Leasing | - |  | - |  | 1 |  | 22
Consumer: |  |  |  |  |  |  |
Credit cards | 68 |  | 551 |  | 222 |  | 2,063
Personal | 62 |  | 1,144 |  | 163 |  | 4,768
Auto | 2 |  | 24 |  | 2 |  | 24
Other | 1 |  | 5 |  | 2 |  | 7
Total | 167 | $ | 3,925 |  | 429 | $ | 17,656

Commercial, consumer and mortgage loans modified in a TDR are closely monitored for delinquency as an early indicator of possible future default. If loans modified in a TDR subsequently default, the Corporation evaluates the loan for possible further impairment. The allowance for credit losses may be increased or partial charge-offs may be taken to further write-down the carrying value of the loan.

Credit Quality

The risk rating system provides for the assignment of ratings at the obligor level based on the financial condition of the borrower. The risk rating analysis process is performed at least once a year or more frequently if events or conditions change which may deteriorate the credit quality. In the case of consumer and mortgage loans, these loans are classified considering their delinquency status at the end of the reporting period.

The following table presents the amortized cost basis, net of unearned income, of loans held-in-portfolio based on the Corporation’s assignment of obligor risk ratings as defined at September 30, 2020 by vintage year. For the definitions of the obligor risk ratings, refer to the Credit Quality section of Note 9 to the Consolidated Financial Statements included in the Corporation’s Form 10-K for the year ended December 31, 2019.

50

September 30, 2020
|  |  |  | Term Loans |  | Revolving Loans Amortized Cost Basis |  | Revolving Loans Converted to Term Loans Amortized Cost Basis |  |
|  |  |  | Amortized Cost Basis by Origination Year |  |  |  |
(In thousands) |  | 2020 |  | 2019 |  | 2018 |  | 2017 |  | 2016 |  | Prior Years |  |  |  | Total
Puerto Rico |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Commercial: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|  | Commercial multi-family
|  |  | Watch | $ | - | $ | - | $ | - | $ | - | $ | - | $ | 1,429 | $ | - | $ | - | $ | 1,429
|  |  | Special mention |  | - |  | - |  | - |  | - |  | - |  | 3,481 |  | - |  | - |  | 3,481
|  |  | Substandard |  | - |  | - |  | - |  | - |  | - |  | 1,365 |  | 100 |  | - |  | 1,465
|  |  | Pass/Unrated |  | 5,240 |  | 36,653 |  | 26,209 |  | 2,116 |  | 2,617 |  | 64,968 |  | - |  | - |  | 137,803
|  | Total commercial multi-family | $ | 5,240 | $ | 36,653 | $ | 26,209 | $ | 2,116 | $ | 2,617 | $ | 71,243 | $ | 100 | $ | - | $ | 144,178
|  | Commercial real estate non-owner occupied
|  |  | Watch | $ | 96,883 | $ | 74,865 | $ | 26,934 | $ | 43,635 | $ | 32,928 | $ | 280,011 | $ | 2,220 | $ | - | $ | 557,476
|  |  | Special Mention |  | - |  | 17,668 |  | 125,684 |  | 27,315 |  | 20,024 |  | 92,564 |  | 401 |  | - |  | 283,656
|  |  | Substandard |  | 33,678 |  | 94,206 |  | 26,985 |  | 4,164 |  | 34,075 |  | 151,334 |  | 95 |  | - |  | 344,537
|  |  | Doubtful |  | - |  | - |  | - |  | - |  | - |  | 2,630 |  | - |  | - |  | 2,630
|  |  | Pass/Unrated |  | 15,165 |  | 57,677 |  | 41,390 |  | 61,880 |  | 130,169 |  | 573,114 |  | 3,448 |  | - |  | 882,843
|  | Total commercial real estate non-owner occupied | $ | 145,726 | $ | 244,416 | $ | 220,993 | $ | 136,994 | $ | 217,196 | $ | 1,099,653 | $ | 6,164 | $ | - | $ | 2,071,142
|  | Commercial real estate owner occupied
|  |  | Watch | $ | 5,092 | $ | 9,008 | $ | 20,352 | $ | 13,796 | $ | 9,913 | $ | 174,407 | $ | 1,857 | $ | - | $ | 234,425
|  |  | Special Mention |  | 55 |  | 6,754 |  | 386 |  | 2,703 |  | 442 |  | 168,082 |  | - |  | - |  | 178,422
|  |  | Substandard |  | - |  | 2,377 |  | 37,968 |  | 2,227 |  | 27,651 |  | 160,619 |  | - |  | - |  | 230,842
|  |  | Doubtful |  | - |  | - |  | - |  | 296 |  | - |  | 2,164 |  | - |  | - |  | 2,460
|  |  | Pass/Unrated |  | 147,666 |  | 62,663 |  | 61,772 |  | 61,143 |  | 130,903 |  | 448,333 |  | 11,646 |  | - |  | 924,126
|  | Total commercial real estate owner occupied | $ | 152,813 | $ | 80,802 | $ | 120,478 | $ | 80,165 | $ | 168,909 | $ | 953,605 | $ | 13,503 | $ | - | $ | 1,570,275

|  | Commercial and industrial
|  |  | Watch | $ | 117,988 | $ | 133,311 | $ | 170,332 | $ | 45,970 | $ | 69,043 | $ | 300,831 | $ | 156,973 | $ | - | $ | 994,448
|  |  | Special Mention |  | 33,069 |  | 9,606 |  | 19,369 |  | 57,695 |  | 2,455 |  | 104,889 |  | 26,129 |  | - |  | 253,212
|  |  | Substandard |  | 42,980 |  | 3,144 |  | 24,512 |  | 27,527 |  | 1,937 |  | 60,828 |  | 52,544 |  | - |  | 213,472
|  |  | Doubtful |  | - |  | - |  | - |  | 4 |  | - |  | 90 |  | 1 |  | - |  | 95
|  |  | Loss |  | - |  | - |  | - |  | - |  | - |  | - |  | 11 |  | - |  | 11
|  |  | Pass/Unrated |  | 1,121,208 |  | 527,626 |  | 181,294 |  | 203,235 |  | 118,250 |  | 366,882 |  | 312,019 |  | - |  | 2,830,514
|  | Total commercial and industrial | $ | 1,315,245 | $ | 673,687 | $ | 395,507 | $ | 334,431 | $ | 191,685 | $ | 833,520 | $ | 547,677 | $ | - | $ | 4,291,752
| Construction
|  |  | Watch | $ | - | $ | 2,620 | $ | 11,554 | $ | - | $ | - | $ | - | $ | 960 | $ | - | $ | 15,134
|  |  | Substandard |  | - |  | - |  | - |  | 21,514 |  | - |  | - |  | - |  | - |  | 21,514
|  |  | Pass/Unrated |  | 197 |  | 39,627 |  | 10,183 |  | 64,082 |  | - |  | - |  | 45,328 |  | - |  | 159,417
| Total construction | $ | 197 | $ | 42,247 | $ | 21,737 | $ | 85,596 | $ | - | $ | - | $ | 46,288 | $ | - | $ | 196,065
| Mortgage
|  |  | Substandard | $ | - | $ | 131 | $ | 1,477 | $ | 2,772 | $ | 3,691 | $ | 128,352 | $ | - | $ | - | $ | 136,423
|  |  | Pass/Unrated |  | 138,336 |  | 245,347 |  | 195,875 |  | 237,310 |  | 243,823 |  | 5,629,866 |  | - |  | - |  | 6,690,557
| Total mortgage | $ | 138,336 | $ | 245,478 | $ | 197,352 | $ | 240,082 | $ | 247,514 | $ | 5,758,218 | $ | - | $ | - | $ | 6,826,980
| Leasing
|  |  | Substandard | $ | 114 | $ | 989 | $ | 825 | $ | 541 | $ | 447 | $ | 301 | $ | - | $ | - | $ | 3,217
|  |  | Pass/Unrated |  | 357,798 |  | 338,881 |  | 229,685 |  | 122,989 |  | 74,899 |  | 25,639 |  | - |  | - |  | 1,149,891
| Total leasing | $ | 357,912 | $ | 339,870 | $ | 230,510 | $ | 123,530 | $ | 75,346 | $ | 25,940 | $ | - | $ | - | $ | 1,153,108

51

September 30, 2020
|  |  |  | Term Loans |  | Revolving Loans Amortized Cost Basis |  | Revolving Loans Converted to Term Loans Amortized Cost Basis |  |
|  |  |  | Amortized Cost Basis by Origination Year |  |  |  |
(In thousands) |  | 2020 |  | 2019 |  | 2018 |  | 2017 |  | 2016 |  | Prior Years |  |  |  | Total
Puerto Rico |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Consumer:
|  | Credit cards
|  |  | Substandard | $ | - | $ | - | $ | - | $ | - | $ | - | $ | - | $ | 14,505 | $ | - | $ | 14,505
|  |  | Pass/Unrated |  | - |  | - |  | - |  | - |  | - |  | - |  | 917,034 |  | - |  | 917,034
| Total credit cards | $ | - | $ | - | $ | - | $ | - | $ | - | $ | - | $ | 931,539 | $ | - | $ | 931,539
|  | HELOCs
|  |  | Pass/Unrated | $ | - | $ | - | $ | - | $ | - | $ | - | $ | - | $ | 4,314 | $ | - | $ | 4,314
| Total HELOCs | $ | - | $ | - | $ | - | $ | - | $ | - | $ | - | $ | 4,314 | $ | - | $ | 4,314
|  | Personal
|  |  | Substandard | $ | 670 | $ | 4,002 | $ | 1,697 | $ | 1,197 | $ | 927 | $ | 19,244 | $ | 56 | $ | 1,513 | $ | 29,306
|  |  | Loss |  | - |  | - |  | 4 |  | - |  | - |  | - |  | - |  | 34 |  | 38
|  |  | Pass/Unrated |  | 229,806 |  | 472,235 |  | 193,640 |  | 114,348 |  | 66,910 |  | 150,081 |  | 2,418 |  | 47,003 |  | 1,276,441
| Total Personal | $ | 230,476 | $ | 476,237 | $ | 195,341 | $ | 115,545 | $ | 67,837 | $ | 169,325 | $ | 2,474 | $ | 48,550 | $ | 1,305,785
|  | Auto
|  |  | Substandard | $ | 897 | $ | 4,319 | $ | 3,382 | $ | 1,989 | $ | 1,546 | $ | 1,322 | $ | - | $ | - | $ | 13,455
|  |  | Pass/Unrated |  | 773,339 |  | 942,367 |  | 684,447 |  | 333,558 |  | 195,352 |  | 102,935 |  | - |  | - |  | 3,031,998
| Total Auto | $ | 774,236 | $ | 946,686 | $ | 687,829 | $ | 335,547 | $ | 196,898 | $ | 104,257 | $ | - | $ | - | $ | 3,045,453
|  | Other consumer
|  |  | Substandard | $ | - | $ | - | $ | 1,054 | $ | - | $ | 175 | $ | 12,875 | $ | - | $ | - | $ | 14,104
|  |  | Pass/Unrated |  | 12,470 |  | 17,702 |  | 14,210 |  | 6,213 |  | 2,964 |  | 5,074 |  | 51,315 |  | - |  | 109,948
| Total Other consumer | $ | 12,470 | $ | 17,702 | $ | 15,264 | $ | 6,213 | $ | 3,139 | $ | 17,949 | $ | 51,315 | $ | - | $ | 124,052
Total Puerto Rico | $ | 3,132,651 | $ | 3,103,778 | $ | 2,111,220 | $ | 1,460,219 | $ | 1,171,141 | $ | 9,033,710 | $ | 1,603,374 | $ | 48,550 | $ | 21,664,643

52

September 30, 2020
|  |  |  | Term Loans |  | Revolving Loans Amortized Cost Basis |  | Revolving Loans Converted to Term Loans Amortized Cost Basis |  |
|  |  |  | Amortized Cost Basis by Origination Year |  |  |  |
(In thousands) |  | 2020 |  | 2019 |  | 2018 |  | 2017 |  | 2016 |  | Prior Years |  |  |  | Total
Popular U.S. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Commercial: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|  | Commercial multi-family
|  |  | Watch | $ | 12,253 | $ | 34,933 | $ | 42,529 | $ | 42,696 | $ | 33,654 | $ | 72,674 | $ | - | $ | - | $ | 238,739
|  |  | Special mention |  | - |  | 25,428 |  | 11,670 |  | 18,222 |  | 50,511 |  | 13,128 |  | - |  | - |  | 118,959
|  |  | Substandard |  | - |  | 1,207 |  | - |  | 1,755 |  | 8,584 |  | 1,143 |  | - |  | - |  | 12,689
|  |  | Pass/Unrated |  | 240,743 |  | 345,453 |  | 204,316 |  | 111,279 |  | 161,894 |  | 301,034 |  | 1,631 |  | - |  | 1,366,350
|  | Total commercial multi-family | $ | 252,996 | $ | 407,021 | $ | 258,515 | $ | 173,952 | $ | 254,643 | $ | 387,979 | $ | 1,631 | $ | - | $ | 1,736,737
|  | Commercial real estate non-owner occupied
|  |  | Watch | $ | 8,429 | $ | 28,035 | $ | 69,838 | $ | 91,838 | $ | 59,844 | $ | 67,346 | $ | 342 | $ | - | $ | 325,672
|  |  | Special Mention |  | - |  | 4,783 |  | 10,016 |  | 14,675 |  | 63,822 |  | 12,854 |  | 350 |  | - |  | 106,500
|  |  | Substandard |  | 761 |  | 12,268 |  | 36,571 |  | 11,137 |  | 40,885 |  | 28,199 |  | - |  | - |  | 129,821
|  |  | Pass/Unrated |  | 266,740 |  | 235,476 |  | 252,634 |  | 229,827 |  | 154,019 |  | 224,526 |  | 13,798 |  | - |  | 1,377,020
|  | Total commercial real estate non-owner occupied | $ | 275,930 | $ | 280,562 | $ | 369,059 | $ | 347,477 | $ | 318,570 | $ | 332,925 | $ | 14,490 | $ | - | $ | 1,939,013
|  | Commercial real estate owner occupied
|  |  | Watch | $ | 1,477 | $ | 8,315 | $ | 8,004 | $ | 4,261 | $ | 16,564 | $ | 16,149 | $ | 4,222 | $ | - | $ | 58,992
|  |  | Special Mention |  | - |  | 1,155 |  | 193 |  | - |  | - |  | 4,060 |  | - |  | - |  | 5,408
|  |  | Substandard |  | - |  | - |  | 2,366 |  | - |  | 1,358 |  | 20,514 |  | - |  | - |  | 24,238
|  |  | Pass/Unrated |  | 50,760 |  | 47,797 |  | 47,720 |  | 34,326 |  | 21,550 |  | 70,013 |  | 322 |  | - |  | 272,488
|  | Total commercial real estate owner occupied | $ | 52,237 | $ | 57,267 | $ | 58,283 | $ | 38,587 | $ | 39,472 | $ | 110,736 | $ | 4,544 | $ | - | $ | 361,126

|  | Commercial and industrial
|  |  | Watch | $ | 10,538 | $ | 1,870 | $ | 32 | $ | 3,625 | $ | 1,251 | $ | 8,213 | $ | 7,780 | $ | - | $ | 33,309
|  |  | Special Mention |  | 11,138 |  | 34 |  | - |  | 152 |  | 4,908 |  | 921 |  | 124 |  | - |  | 17,277
|  |  | Substandard |  | 2,029 |  | 236 |  | 516 |  | - |  | 5 |  | 7,976 |  | 21 |  | - |  | 10,783
|  |  | Pass/Unrated |  | 344,220 |  | 213,673 |  | 200,545 |  | 147,598 |  | 129,196 |  | 317,955 |  | 82,595 |  | - |  | 1,435,782
|  | Total commercial and industrial | $ | 367,925 | $ | 215,813 | $ | 201,093 | $ | 151,375 | $ | 135,360 | $ | 335,065 | $ | 90,520 | $ | - | $ | 1,497,151
| Construction
|  |  | Watch | $ | 6,424 | $ | - | $ | - | $ | 34,133 | $ | - | $ | 9,786 | $ | - | $ | - | $ | 50,343
|  |  | Special Mention |  | - |  | - |  | - |  | 2,981 |  | - |  | 20,291 |  | - |  | - |  | 23,272
|  |  | Substandard |  | - |  | - |  | 20,341 |  | 9,372 |  | 9,069 |  | - |  | - |  | - |  | 38,782
|  |  | Pass/Unrated |  | 55,564 |  | 256,482 |  | 176,245 |  | 113,954 |  | 20,594 |  | 4,973 |  | - |  | - |  | 627,812
| Total construction | $ | 61,988 | $ | 256,482 | $ | 196,586 | $ | 160,440 | $ | 29,663 | $ | 35,050 | $ | - | $ | - | $ | 740,209
| Mortgage
|  |  | Substandard | $ | - | $ | 1,371 | $ | 433 | $ | - | $ | - | $ | 12,680 | $ | - | $ | - | $ | 14,484
|  |  | Pass/Unrated |  | 284,848 |  | 282,208 |  | 112,886 |  | 9,967 |  | 11,323 |  | 381,745 |  | - |  | - |  | 1,082,977
| Total mortgage | $ | 284,848 | $ | 283,579 | $ | 113,319 | $ | 9,967 | $ | 11,323 | $ | 394,425 | $ | - | $ | - | $ | 1,097,461
| Legacy
|  |  | Watch | $ | - | $ | - | $ | - | $ | - | $ | - | $ | 3,085 | $ | - | $ | - | $ | 3,085
|  |  | Special Mention |  | - |  | - |  | - |  | - |  | - |  | 186 |  | - |  | - |  | 186
|  |  | Substandard |  | - |  | - |  | - |  | - |  | - |  | 3,753 |  | - |  | - |  | 3,753
|  |  | Pass/Unrated |  | 83 |  | - |  | - |  | - |  | - |  | 7,739 |  | 1,322 |  | - |  | 9,144
| Total legacy | $ | 83 | $ | - | $ | - | $ | - | $ | - | $ | 14,763 | $ | 1,322 | $ | - | $ | 16,168

53

September 30, 2020
|  |  |  | Term Loans |  | Revolving Loans Amortized Cost Basis |  | Revolving Loans Converted to Term Loans Amortized Cost Basis |  |
|  |  |  | Amortized Cost Basis by Origination Year |  |  |  |
(In thousands) |  | 2020 |  | 2019 |  | 2018 |  | 2017 |  | 2016 |  | Prior Years |  |  |  | Total
Popular U.S. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Consumer:
|  | Credit cards
|  |  | Pass/Unrated | $ | - | $ | - | $ | - | $ | - | $ | - | $ | - | $ | 31 | $ | - | $ | 31
| Total credit cards | $ | - | $ | - | $ | - | $ | - | $ | - | $ | - | $ | 31 | $ | - | $ | 31
|  | HELOCs
|  |  | Substandard | $ | - | $ | - | $ | - | $ | - | $ | - | $ | 191 | $ | - | $ | 677 | $ | 868
|  |  | Loss |  | - |  | - |  | - |  | - |  | - |  | 306 |  | - |  | 6,412 |  | 6,718
|  |  | Pass/Unrated |  | - |  | - |  | - |  | - |  | - |  | 13,454 |  | 46,191 |  | 37,678 |  | 97,323
| Total HELOCs | $ | - | $ | - | $ | - | $ | - | $ | - | $ | 13,951 | $ | 46,191 | $ | 44,767 | $ | 104,909
|  | Personal
|  |  | Substandard | $ | 164 | $ | 819 | $ | 355 | $ | 97 | $ | 22 | $ | - | $ | 1 | $ | - | $ | 1,458
|  |  | Loss |  | - |  | 24 |  | 17 |  | - |  | 6 |  | 262 |  | 4 |  | - |  | 313
|  |  | Pass/Unrated |  | 41,668 |  | 128,664 |  | 36,597 |  | 12,112 |  | 3,022 |  | 9,737 |  | 191 |  | - |  | 231,991
| Total Personal | $ | 41,832 | $ | 129,507 | $ | 36,969 | $ | 12,209 | $ | 3,050 | $ | 9,999 | $ | 196 | $ | - | $ | 233,762
|  | Other consumer
|  |  | Substandard | $ | - |  | - |  | - |  | - |  | - |  | - |  | 17 |  | - |  | 17
|  |  | Loss |  | - |  | - |  | - |  | - |  | - |  | - |  | 12 |  | - |  | 12
|  |  | Pass/Unrated | $ | - | $ | - | $ | - | $ | - | $ | - | $ | - | $ | 1,271 | $ | - | $ | 1,271
| Total Other consumer | $ | - | $ | - | $ | - | $ | - | $ | - | $ | - | $ | 1,300 | $ | - | $ | 1,300
Total Popular U.S. | $ | 1,337,839 | $ | 1,630,231 | $ | 1,233,824 | $ | 894,007 | $ | 792,081 | $ | 1,634,893 | $ | 160,225 | $ | 44,767 | $ | 7,727,867

54

September 30, 2020
|  |  |  | Term Loans |  | Revolving Loans Amortized Cost Basis |  | Revolving Loans Converted to Term Loans Amortized Cost Basis |  |
|  |  |  | Amortized Cost Basis by Origination Year |  |  |  |
(In thousands) |  | 2020 |  | 2019 |  | 2018 |  | 2017 |  | 2016 |  | Prior Years |  |  |  | Total
Popular, Inc. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Commercial: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|  | Commercial multi-family
|  |  | Watch | $ | 12,253 | $ | 34,933 | $ | 42,529 | $ | 42,696 | $ | 33,654 | $ | 74,103 | $ | - | $ | - | $ | 240,168
|  |  | Special mention |  | - |  | 25,428 |  | 11,670 |  | 18,222 |  | 50,511 |  | 16,609 |  | - |  | - |  | 122,440
|  |  | Substandard |  | - |  | 1,207 |  | - |  | 1,755 |  | 8,584 |  | 2,508 |  | 100 |  | - |  | 14,154
|  |  | Pass/Unrated |  | 245,983 |  | 382,106 |  | 230,525 |  | 113,395 |  | 164,511 |  | 366,002 |  | 1,631 |  | - |  | 1,504,153
|  | Total commercial multi-family | $ | 258,236 | $ | 443,674 | $ | 284,724 | $ | 176,068 | $ | 257,260 | $ | 459,222 | $ | 1,731 | $ | - | $ | 1,880,915
|  | Commercial real estate non-owner occupied
|  |  | Watch | $ | 105,312 | $ | 102,900 | $ | 96,772 | $ | 135,473 | $ | 92,772 | $ | 347,357 | $ | 2,562 | $ | - | $ | 883,148
|  |  | Special Mention |  | - |  | 22,451 |  | 135,700 |  | 41,990 |  | 83,846 |  | 105,418 |  | 751 |  | - |  | 390,156
|  |  | Substandard |  | 34,439 |  | 106,474 |  | 63,556 |  | 15,301 |  | 74,960 |  | 179,533 |  | 95 |  | - |  | 474,358
|  |  | Doubtful |  | - |  | - |  | - |  | - |  | - |  | 2,630 |  | - |  | - |  | 2,630
|  |  | Pass/Unrated |  | 281,905 |  | 293,153 |  | 294,024 |  | 291,707 |  | 284,188 |  | 797,640 |  | 17,246 |  | - |  | 2,259,863
|  | Total commercial real estate non-owner occupied | $ | 421,656 | $ | 524,978 | $ | 590,052 | $ | 484,471 | $ | 535,766 | $ | 1,432,578 | $ | 20,654 | $ | - | $ | 4,010,155
|  | Commercial real estate owner occupied
|  |  | Watch | $ | 6,569 | $ | 17,323 | $ | 28,356 | $ | 18,057 | $ | 26,477 | $ | 190,556 | $ | 6,079 | $ | - | $ | 293,417
|  |  | Special Mention |  | 55 |  | 7,909 |  | 579 |  | 2,703 |  | 442 |  | 172,142 |  | - |  | - |  | 183,830
|  |  | Substandard |  | - |  | 2,377 |  | 40,334 |  | 2,227 |  | 29,009 |  | 181,133 |  | - |  | - |  | 255,080
|  |  | Doubtful |  | - |  | - |  | - |  | 296 |  | - |  | 2,164 |  | - |  | - |  | 2,460
|  |  | Pass/Unrated |  | 198,426 |  | 110,460 |  | 109,492 |  | 95,469 |  | 152,453 |  | 518,346 |  | 11,968 |  | - |  | 1,196,614
|  | Total commercial real estate owner occupied | $ | 205,050 | $ | 138,069 | $ | 178,761 | $ | 118,752 | $ | 208,381 | $ | 1,064,341 | $ | 18,047 | $ | - | $ | 1,931,401
|  | Commercial and industrial
|  |  | Watch | $ | 128,526 | $ | 135,181 | $ | 170,364 | $ | 49,595 | $ | 70,294 | $ | 309,044 | $ | 164,753 | $ | - | $ | 1,027,757
|  |  | Special Mention |  | 44,207 |  | 9,640 |  | 19,369 |  | 57,847 |  | 7,363 |  | 105,810 |  | 26,253 |  | - |  | 270,489
|  |  | Substandard |  | 45,009 |  | 3,380 |  | 25,028 |  | 27,527 |  | 1,942 |  | 68,804 |  | 52,565 |  | - |  | 224,255
|  |  | Doubtful |  | - |  | - |  | - |  | 4 |  | - |  | 90 |  | 1 |  | - |  | 95
|  |  | Loss |  | - |  | - |  | - |  | - |  | - |  | - |  | 11 |  | - |  | 11
|  |  | Pass/Unrated |  | 1,465,428 |  | 741,299 |  | 381,839 |  | 350,833 |  | 247,446 |  | 684,837 |  | 394,614 |  | - |  | 4,266,296
|  | Total commercial and industrial | $ | 1,683,170 | $ | 889,500 | $ | 596,600 | $ | 485,806 | $ | 327,045 | $ | 1,168,585 | $ | 638,197 | $ | - | $ | 5,788,903

55

September 30, 2020
|  |  |  | Term Loans |  | Revolving Loans Amortized Cost Basis |  | Revolving Loans Converted to Term Loans Amortized Cost Basis |  |
|  |  |  | Amortized Cost Basis by Origination Year |  |  |  |
(In thousands) |  | 2020 |  | 2019 |  | 2018 |  | 2017 |  | 2016 |  | Prior Years |  |  |  | Total
Popular, Inc. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Construction
|  |  | Watch | $ | 6,424 | $ | 2,620 | $ | 11,554 | $ | 34,133 | $ | - | $ | 9,786 | $ | 960 | $ | - | $ | 65,477
|  |  | Special Mention |  | - |  | - |  | - |  | 2,981 |  | - |  | 20,291 |  | - |  | - |  | 23,272
|  |  | Substandard |  | - |  | - |  | 20,341 |  | 30,886 |  | 9,069 |  | - |  | - |  | - |  | 60,296
|  |  | Pass/Unrated |  | 55,761 |  | 296,109 |  | 186,428 |  | 178,036 |  | 20,594 |  | 4,973 |  | 45,328 |  | - |  | 787,229
| Total construction | $ | 62,185 | $ | 298,729 | $ | 218,323 | $ | 246,036 | $ | 29,663 | $ | 35,050 | $ | 46,288 | $ | - | $ | 936,274
| Mortgage
|  |  | Substandard | $ | - | $ | 1,502 | $ | 1,910 | $ | 2,772 | $ | 3,691 | $ | 141,032 | $ | - | $ | - | $ | 150,907
|  |  | Pass/Unrated |  | 423,184 |  | 527,555 |  | 308,761 |  | 247,277 |  | 255,146 |  | 6,011,611 |  | - |  | - |  | 7,773,534
| Total mortgage | $ | 423,184 | $ | 529,057 | $ | 310,671 | $ | 250,049 | $ | 258,837 | $ | 6,152,643 | $ | - | $ | - | $ | 7,924,441
| Legacy
|  |  | Watch | $ | - | $ | - | $ | - | $ | - | $ | - | $ | 3,085 | $ | - | $ | - | $ | 3,085
|  |  | Special Mention |  | - |  | - |  | - |  | - |  | - |  | 186 |  | - |  | - |  | 186
|  |  | Substandard |  | - |  | - |  | - |  | - |  | - |  | 3,753 |  | - |  | - |  | 3,753
|  |  | Pass/Unrated |  | 83 |  | - |  | - |  | - |  | - |  | 7,739 |  | 1,322 |  | - |  | 9,144
| Total legacy | $ | 83 | $ | - | $ | - | $ | - | $ | - | $ | 14,763 | $ | 1,322 | $ | - | $ | 16,168
| Leasing
|  |  | Substandard | $ | 114 | $ | 989 | $ | 825 | $ | 541 | $ | 447 | $ | 301 | $ | - | $ | - | $ | 3,217
|  |  | Pass/Unrated |  | 357,798 |  | 338,881 |  | 229,685 |  | 122,989 |  | 74,899 |  | 25,639 |  | - |  | - |  | 1,149,891
| Total leasing | $ | 357,912 | $ | 339,870 | $ | 230,510 | $ | 123,530 | $ | 75,346 | $ | 25,940 | $ | - | $ | - | $ | 1,153,108

56

September 30, 2020
|  |  |  | Term Loans |  | Revolving Loans Amortized Cost Basis |  | Revolving Loans Converted to Term Loans Amortized Cost Basis |  |
|  |  |  | Amortized Cost Basis by Origination Year |  |  |  |
(In thousands) |  | 2020 |  | 2019 |  | 2018 |  | 2017 |  | 2016 |  | Prior Years |  |  |  | Total
Popular, Inc. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Consumer:
|  | Credit cards
|  |  | Substandard | $ | - | $ | - | $ | - | $ | - | $ | - | $ | - | $ | 14,505 | $ | - | $ | 14,505
|  |  | Pass/Unrated |  | - |  | - |  | - |  | - |  | - |  | - |  | 917,065 |  | - |  | 917,065
| Total credit cards | $ | - | $ | - | $ | - | $ | - | $ | - | $ | - | $ | 931,570 | $ | - | $ | 931,570
|  | HELOCs
|  |  | Substandard | $ | - | $ | - | $ | - | $ | - | $ | - | $ | 191 | $ | - | $ | 677 | $ | 868
|  |  | Loss |  | - |  | - |  | - |  | - |  | - |  | 306 |  | - |  | 6,412 |  | 6,718
|  |  | Pass/Unrated |  | - |  | - |  | - |  | - |  | - |  | 13,454 |  | 50,505 |  | 37,678 |  | 101,637
| Total HELOCs | $ | - | $ | - | $ | - | $ | - | $ | - | $ | 13,951 | $ | 50,505 | $ | 44,767 | $ | 109,223
|  | Personal
|  |  | Substandard | $ | 834 | $ | 4,821 | $ | 2,052 | $ | 1,294 | $ | 949 | $ | 19,244 | $ | 57 | $ | 1,513 | $ | 30,764
|  |  | Loss |  | - |  | 24 |  | 21 |  | - |  | 6 |  | 262 |  | 4 |  | 34 |  | 351
|  |  | Pass/Unrated |  | 271,474 |  | 600,899 |  | 230,237 |  | 126,460 |  | 69,932 |  | 159,818 |  | 2,609 |  | 47,003 |  | 1,508,432
| Total Personal | $ | 272,308 | $ | 605,744 | $ | 232,310 | $ | 127,754 | $ | 70,887 | $ | 179,324 | $ | 2,670 | $ | 48,550 | $ | 1,539,547
|  | Auto
|  |  | Substandard | $ | 897 | $ | 4,319 | $ | 3,382 | $ | 1,989 | $ | 1,546 | $ | 1,322 | $ | - | $ | - | $ | 13,455
|  |  | Pass/Unrated |  | 773,339 |  | 942,367 |  | 684,447 |  | 333,558 |  | 195,352 |  | 102,935 |  | - |  | - |  | 3,031,998
| Total Auto | $ | 774,236 | $ | 946,686 | $ | 687,829 | $ | 335,547 | $ | 196,898 | $ | 104,257 | $ | - | $ | - | $ | 3,045,453
|  | Other consumer
|  |  | Substandard | $ | - | $ | - | $ | 1,054 | $ | - | $ | 175 | $ | 12,875 | $ | 17 | $ | - | $ | 14,121
|  |  | Loss |  | - |  | - |  | - |  | - |  | - |  | - |  | 12 |  | - |  | 12
|  |  | Pass/Unrated |  | 12,470 |  | 17,702 |  | 14,210 |  | 6,213 |  | 2,964 |  | 5,074 |  | 52,586 |  | - |  | 111,219
| Total Other consumer | $ | 12,470 | $ | 17,702 | $ | 15,264 | $ | 6,213 | $ | 3,139 | $ | 17,949 | $ | 52,615 | $ | - | $ | 125,352
Total Popular Inc. | $ | 4,470,490 | $ | 4,734,009 | $ | 3,345,044 | $ | 2,354,226 | $ | 1,963,222 | $ | 10,668,603 | $ | 1,763,599 | $ | 93,317 | $ | 29,392,510

The following table presents the outstanding balance, net of unearned income, of loans held-in-portfolio based on the Corporation’s assignment of obligor risk ratings as defined at December 31, 2019.

57

December 31, 2019
|  |  |  | Special |  |  |  |  |  |  |  |  | Pass/ |  |
(In thousands) | Watch | Mention | Substandard | Doubtful | Loss | Sub-total | Unrated | Total
Puerto Rico |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial multi-family | $ | 1,341 | $ | 3,870 | $ | 1,793 | $ | - | $ | - | $ | 7,004 | $ | 140,845 | $ | 147,849
Commercial real estate non-owner occupied |  | 492,357 |  | 166,810 |  | 239,448 |  | 3,290 |  | - |  | 901,905 |  | 1,206,313 |  | 2,108,218
Commercial real estate owner occupied |  | 192,895 |  | 184,678 |  | 183,377 |  | 1,629 |  | - |  | 562,579 |  | 1,023,750 |  | 1,586,329
Commercial and industrial |  | 592,861 |  | 170,183 |  | 130,872 |  | 148 |  | 16 |  | 894,080 |  | 2,524,654 |  | 3,418,734
| Total Commercial |  | 1,279,454 |  | 525,541 |  | 555,490 |  | 5,067 |  | 16 |  | 2,365,568 |  | 4,895,562 |  | 7,261,130
Construction |  | 340 |  | 649 |  | 20,771 |  | - |  | - |  | 21,760 |  | 115,710 |  | 137,470
Mortgage |  | 2,187 |  | 2,218 |  | 127,621 |  | - |  | - |  | 132,026 |  | 6,034,722 |  | 6,166,748
Leasing |  | - |  | - |  | 3,590 |  | - |  | 68 |  | 3,658 |  | 1,055,849 |  | 1,059,507
Consumer: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Credit cards |  | - |  | - |  | 19,461 |  | - |  | - |  | 19,461 |  | 1,104,339 |  | 1,123,800
| HELOCs |  | - |  | - |  | - |  | - |  | - |  | - |  | 5,038 |  | 5,038
| Personal |  | 77 |  | - |  | 19,558 |  | - |  | - |  | 19,635 |  | 1,348,515 |  | 1,368,150
| Auto |  | - |  | - |  | 30,775 |  | - |  | 372 |  | 31,147 |  | 2,886,375 |  | 2,917,522
| Other |  | 459 |  | 11 |  | 15,020 |  | - |  | 53 |  | 15,543 |  | 125,324 |  | 140,867
| Total Consumer |  | 536 |  | 11 |  | 84,814 |  | - |  | 425 |  | 85,786 |  | 5,469,591 |  | 5,555,377
Total Puerto Rico | $ | 1,282,517 | $ | 528,419 | $ | 792,286 | $ | 5,067 | $ | 509 | $ | 2,608,798 | $ | 17,571,434 | $ | 20,180,232
Popular U.S. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial multi-family | $ | 48,359 | $ | 13,827 | $ | 8,433 | $ | - | $ | - | $ | 70,619 | $ | 1,576,691 | $ | 1,647,310
Commercial real estate non-owner occupied |  | 80,608 |  | 24,383 |  | 100,658 |  | - |  | - |  | 205,649 |  | 1,664,647 |  | 1,870,296
Commercial real estate owner occupied |  | 27,298 |  | 5,709 |  | 13,826 |  | - |  | - |  | 46,833 |  | 292,302 |  | 339,135
Commercial and industrial |  | 25,679 |  | 1,460 |  | 20,386 |  | - |  | - |  | 47,525 |  | 1,147,355 |  | 1,194,880
| Total Commercial |  | 181,944 |  | 45,379 |  | 143,303 |  | - |  | - |  | 370,626 |  | 4,680,995 |  | 5,051,621
Construction |  | 46,644 |  | 17,291 |  | 44,798 |  | - |  | - |  | 108,733 |  | 584,889 |  | 693,622
Mortgage |  | - |  | - |  | 11,091 |  | - |  | - |  | 11,091 |  | 1,005,693 |  | 1,016,784
Legacy |  | 388 |  | 202 |  | 1,528 |  | - |  | - |  | 2,118 |  | 19,987 |  | 22,105
Consumer: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Credit cards |  | - |  | - |  | - |  | - |  | - |  | - |  | 36 |  | 36
| HELOCs |  | - |  | - |  | 2,024 |  | - |  | 7,930 |  | 9,954 |  | 107,389 |  | 117,343
| Personal |  | - |  | - |  | 1,664 |  | - |  | 403 |  | 2,067 |  | 322,373 |  | 324,440
| Other |  | - |  | - |  | - |  | - |  | - |  | - |  | 690 |  | 690
| Total Consumer |  | - |  | - |  | 3,688 |  | - |  | 8,333 |  | 12,021 |  | 430,488 |  | 442,509
Total Popular U.S. | $ | 228,976 | $ | 62,872 | $ | 204,408 | $ | - | $ | 8,333 | $ | 504,589 | $ | 6,722,052 | $ | 7,226,641
Popular, Inc. |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial multi-family | $ | 49,700 | $ | 17,697 | $ | 10,226 | $ | - | $ | - | $ | 77,623 | $ | 1,717,536 | $ | 1,795,159
Commercial real estate non-owner occupied |  | 572,965 |  | 191,193 |  | 340,106 |  | 3,290 |  | - |  | 1,107,554 |  | 2,870,960 |  | 3,978,514
Commercial real estate owner occupied |  | 220,193 |  | 190,387 |  | 197,203 |  | 1,629 |  | - |  | 609,412 |  | 1,316,052 |  | 1,925,464
Commercial and industrial |  | 618,540 |  | 171,643 |  | 151,258 |  | 148 |  | 16 |  | 941,605 |  | 3,672,009 |  | 4,613,614
| Total Commercial |  | 1,461,398 |  | 570,920 |  | 698,793 |  | 5,067 |  | 16 |  | 2,736,194 |  | 9,576,557 |  | 12,312,751
Construction |  | 46,984 |  | 17,940 |  | 65,569 |  | - |  | - |  | 130,493 |  | 700,599 |  | 831,092
Mortgage |  | 2,187 |  | 2,218 |  | 138,712 |  | - |  | - |  | 143,117 |  | 7,040,415 |  | 7,183,532
Legacy |  | 388 |  | 202 |  | 1,528 |  | - |  | - |  | 2,118 |  | 19,987 |  | 22,105
Leasing |  | - |  | - |  | 3,590 |  | - |  | 68 |  | 3,658 |  | 1,055,849 |  | 1,059,507
Consumer: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Credit cards |  | - |  | - |  | 19,461 |  | - |  | - |  | 19,461 |  | 1,104,375 |  | 1,123,836
| HELOCs |  | - |  | - |  | 2,024 |  | - |  | 7,930 |  | 9,954 |  | 112,427 |  | 122,381
| Personal |  | 77 |  | - |  | 21,222 |  | - |  | 403 |  | 21,702 |  | 1,670,888 |  | 1,692,590
| Auto |  | - |  | - |  | 30,775 |  | - |  | 372 |  | 31,147 |  | 2,886,375 |  | 2,917,522
| Other |  | 459 |  | 11 |  | 15,020 |  | - |  | 53 |  | 15,543 |  | 126,014 |  | 141,557
| Total Consumer |  | 536 |  | 11 |  | 88,502 |  | - |  | 8,758 |  | 97,807 |  | 5,900,079 |  | 5,997,886
Total Popular, Inc. | $ | 1,511,493 | $ | 591,291 | $ | 996,694 | $ | 5,067 | $ | 8,842 | $ | 3,113,387 | $ | 24,293,486 | $ | 27,406,873
The following table presents the weighted average obligor risk rating at December 31, 2019 for those classifications that consider a range of rating scales.

58

Weighted average obligor risk rating | (Scales 11 and 12) |  |  |  | (Scales 1 through 8)
Puerto Rico: |  |  |  |  | Substandard |  |  |  |  |  |  | Pass |  |
Commercial multi-family |  |  |  |  |  | 11.82 |  |  |  |  |  |  |  | 6.02 |  |
Commercial real estate non-owner occupied |  |  |  |  |  | 11.17 |  |  |  |  |  |  |  | 6.77 |  |
Commercial real estate owner occupied |  |  |  |  |  | 11.36 |  |  |  |  |  |  |  | 7.30 |  |
Commercial and industrial |  |  |  |  |  | 11.26 |  |  |  |  |  |  |  | 7.20 |  |
| Total Commercial |  |  |  |  |  | 11.25 |  |  |  |  |  |  |  | 7.10 |  |
Construction |  |  |  |  |  | 11.01 |  |  |  |  |  |  |  | 7.85 |  |
Popular U.S.: |  |  |  |  | Substandard |  |  |  |  |  |  | Pass |  |
Commercial multi-family |  |  |  |  |  | 11.25 |  |  |  |  |  |  |  | 7.37 |  |
Commercial real estate non-owner occupied |  |  |  |  |  | 11.00 |  |  |  |  |  |  |  | 6.94 |  |
Commercial real estate owner occupied |  |  |  |  |  | 11.02 |  |  |  |  |  |  |  | 7.48 |  |
Commercial and industrial |  |  |  |  |  | 11.01 |  |  |  |  |  |  |  | 6.63 |  |
| Total Commercial |  |  |  |  |  | 11.02 |  |  |  |  |  |  |  | 7.04 |  |
Construction |  |  |  |  |  | 11.00 |  |  |  |  |  |  |  | 7.74 |  |
Legacy |  |  |  |  |  | 11.25 |  |  |  |  |  |  |  | 7.95 |  |

For changes in the allowance for credit losses, loan ending balances and whether such loans and the allowance pertained to loans individually or collectively evaluated for impairment for the quarter and nine months ended September 30, 2019, refer to the allowance activity section of this note.

Impaired loans

The following tables present loans individually evaluated for impairment at December 31, 2019.

59

December 31, 2019
Puerto Rico
| Impaired Loans – With an | Impaired Loans |  |  |  |  |  |
| Allowance | With No Allowance | Impaired Loans - Total
|  |  | Unpaid |  |  |  |  | Unpaid |  |  | Unpaid |  |
| Recorded | principal | Related | Recorded | principal | Recorded | principal |  | Related
(In thousands) | investment | balance | allowance | investment | balance | investment | balance |  | allowance
Commercial multi-family | $ | 1,196 | $ | 1,229 | $ | 4 | $ | 1,017 | $ | 1,247 | $ | 2,213 | $ | 2,476 | $ | 4
Commercial real estate non-owner occupied |  | 44,975 |  | 45,803 |  | 12,281 |  | 149,587 |  | 173,124 |  | 194,562 |  | 218,927 |  | 12,281
Commercial real estate owner occupied |  | 105,841 |  | 122,814 |  | 5,077 |  | 26,365 |  | 58,540 |  | 132,206 |  | 181,354 |  | 5,077
Commercial and industrial |  | 43,640 |  | 47,611 |  | 3,171 |  | 24,831 |  | 44,255 |  | 68,471 |  | 91,866 |  | 3,171
Construction |  | 119 |  | 119 |  | 6 |  | - |  | - |  | 119 |  | 119 |  | 6
Mortgage |  | 420,949 |  | 479,936 |  | 40,596 |  | 101,520 |  | 134,331 |  | 522,469 |  | 614,267 |  | 40,596
Leasing |  | 507 |  | 507 |  | 61 |  | - |  | - |  | 507 |  | 507 |  | 61
Consumer: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Credit cards |  | 24,475 |  | 24,475 |  | 2,957 |  | - |  | - |  | 24,475 |  | 24,475 |  | 2,957
Personal |  | 65,521 |  | 65,521 |  | 17,142 |  | - |  | - |  | 65,521 |  | 65,521 |  | 17,142
Auto |  | 310 |  | 310 |  | 51 |  | - |  | - |  | 310 |  | 310 |  | 51
Other |  | 851 |  | 851 |  | 109 |  | - |  | - |  | 851 |  | 851 |  | 109
Total Puerto Rico | $ | 708,384 | $ | 789,176 | $ | 81,455 | $ | 303,320 | $ | 411,497 | $ | 1,011,704 | $ | 1,200,673 | $ | 81,455

December 31, 2019
Popular U.S.
| Impaired Loans – With an | Impaired Loans |  |  |  |  |  |
| Allowance | With No Allowance | Impaired Loans - Total
|  |  | Unpaid |  |  |  |  | Unpaid |  |  | Unpaid |  |
| Recorded | principal | Related | Recorded | principal | Recorded | principal | Related
(In thousands) | investment | balance | allowance | investment | balance | investment | balance | allowance
Commercial multi-family | $ | - | $ | - | $ | - | $ | 2,097 | $ | 2,539 | $ | 2,097 | $ | 2,539 | $ | -
Mortgage |  | 6,906 |  | 7,257 |  | 2,208 |  | 2,480 |  | 2,844 |  | 9,386 |  | 10,101 |  | 2,208
Consumer: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
HELOCs |  | 6,691 |  | 6,691 |  | 1,560 |  | 2,829 |  | 3,087 |  | 9,520 |  | 9,778 |  | 1,560
Personal |  | 26 |  | 26 |  | 3 |  | 88 |  | 88 |  | 114 |  | 114 |  | 3
Total Popular U.S. | $ | 13,623 | $ | 13,974 | $ | 3,771 | $ | 7,494 | $ | 8,558 | $ | 21,117 | $ | 22,532 | $ | 3,771

December 31, 2019
Popular, Inc.
| Impaired Loans – With an | Impaired Loans |  |  |  |  |  |
| Allowance | With No Allowance | Impaired Loans - Total
|  |  | Unpaid |  |  |  |  | Unpaid |  |  | Unpaid |  |
| Recorded | principal | Related | Recorded | principal | Recorded | principal | Related
(In thousands) | investment | balance | allowance | investment | balance | investment | balance | allowance
Commercial multi-family | $ | 1,196 | $ | 1,229 | $ | 4 | $ | 3,114 | $ | 3,786 | $ | 4,310 | $ | 5,015 | $ | 4
Commercial real estate non-owner occupied |  | 44,975 |  | 45,803 |  | 12,281 |  | 149,587 |  | 173,124 |  | 194,562 |  | 218,927 |  | 12,281
Commercial real estate owner occupied |  | 105,841 |  | 122,814 |  | 5,077 |  | 26,365 |  | 58,540 |  | 132,206 |  | 181,354 |  | 5,077
Commercial and industrial |  | 43,640 |  | 47,611 |  | 3,171 |  | 24,831 |  | 44,255 |  | 68,471 |  | 91,866 |  | 3,171
Construction |  | 119 |  | 119 |  | 6 |  | - |  | - |  | 119 |  | 119 |  | 6
Mortgage |  | 427,855 |  | 487,193 |  | 42,804 |  | 104,000 |  | 137,175 |  | 531,855 |  | 624,368 |  | 42,804
Leasing |  | 507 |  | 507 |  | 61 |  | - |  | - |  | 507 |  | 507 |  | 61
Consumer: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Credit cards |  | 24,475 |  | 24,475 |  | 2,957 |  | - |  | - |  | 24,475 |  | 24,475 |  | 2,957
HELOCs |  | 6,691 |  | 6,691 |  | 1,560 |  | 2,829 |  | 3,087 |  | 9,520 |  | 9,778 |  | 1,560
Personal |  | 65,547 |  | 65,547 |  | 17,145 |  | 88 |  | 88 |  | 65,635 |  | 65,635 |  | 17,145
Auto |  | 310 |  | 310 |  | 51 |  | - |  | - |  | 310 |  | 310 |  | 51
Other |  | 851 |  | 851 |  | 109 |  | - |  | - |  | 851 |  | 851 |  | 109
Total Popular, Inc. | $ | 722,007 | $ | 803,150 | $ | 85,226 | $ | 310,814 | $ | 420,055 | $ | 1,032,821 | $ | 1,223,205 | $ | 85,226

The following tables present the average recorded investment and interest income recognized on impaired loans for the quarters and nine months ended September 30, 2019.

60

For the quarter ended September 30, 2019
| Puerto Rico |  | Popular U.S. |  | Popular, Inc.
| Average |  | Interest |  | Average |  | Interest |  | Average |  | Interest
| recorded |  | income |  | recorded |  | income |  | recorded |  | income
(In thousands) | investment |  | recognized |  | investment |  | recognized |  | investment |  | recognized
Commercial multi-family | $ | 1,641 |  | $ | 12 |  | $ | 2,309 |  | $ | - |  | $ | 3,950 |  | $ | 12
Commercial real estate non-owner occupied |  | 182,078 |  |  | 2,561 |  |  | - |  |  | - |  |  | 182,078 |  |  | 2,561
Commercial real estate owner occupied |  | 138,325 |  |  | 1,698 |  |  | 720 |  |  | - |  |  | 139,045 |  |  | 1,698
Commercial and industrial |  | 74,674 |  |  | 888 |  |  | - |  |  | - |  |  | 74,674 |  |  | 888
Construction |  | 1,031 |  |  | - |  |  | 11,060 |  |  | - |  |  | 12,091 |  |  | -
Mortgage |  | 522,567 |  |  | 4,399 |  |  | 9,417 |  |  | 155 |  |  | 531,984 |  |  | 4,554
Leasing |  | 745 |  |  | - |  |  | - |  |  | - |  |  | 745 |  |  | -
Consumer: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Credit cards |  | 26,346 |  |  | - |  |  | - |  |  | - |  |  | 26,346 |  |  | -
HELOCs |  | - |  |  | - |  |  | 9,749 |  |  | - |  |  | 9,749 |  |  | -
Personal |  | 69,103 |  |  | 64 |  |  | 107 |  |  | - |  |  | 69,210 |  |  | 64
Auto |  | 742 |  |  | - |  |  | - |  |  | - |  |  | 742 |  |  | -
Other |  | 939 |  |  | - |  |  | - |  |  | - |  |  | 939 |  |  | -
Total Popular, Inc. | $ | 1,018,191 |  | $ | 9,622 |  | $ | 33,362 |  | $ | 155 |  | $ | 1,051,553 |  | $ | 9,777

For the nine months ended September 30, 2019
| Puerto Rico |  | Popular U.S. |  | Popular, Inc.
| Average |  | Interest |  | Average |  | Interest |  | Average |  | Interest
| recorded |  | income |  | recorded |  | income |  | recorded |  | income
(In thousands) | investment |  | recognized |  | investment |  | recognized |  | investment |  | recognized
Commercial multi-family | $ | 1,284 |  | $ | 36 |  | $ | 1,155 |  | $ | - |  | $ | 2,439 |  | $ | 36
Commercial real estate non-owner occupied |  | 180,401 |  |  | 6,987 |  |  | - |  |  | - |  |  | 180,401 |  |  | 6,987
Commercial real estate owner occupied |  | 139,086 |  |  | 4,831 |  |  | 783 |  |  | - |  |  | 139,869 |  |  | 4,831
Commercial and industrial |  | 72,668 |  |  | 2,744 |  |  | - |  |  | - |  |  | 72,668 |  |  | 2,744
Construction |  | 1,410 |  |  | - |  |  | 11,560 |  |  | - |  |  | 12,970 |  |  | -
Mortgage |  | 517,492 |  |  | 12,423 |  |  | 9,423 |  |  | 296 |  |  | 526,915 |  |  | 12,719
Leasing |  | 902 |  |  | - |  |  | - |  |  | - |  |  | 902 |  |  | -
Consumer: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Credit cards |  | 27,350 |  |  | - |  |  | - |  |  | - |  |  | 27,350 |  |  | -
HELOCs |  | - |  |  | - |  |  | 8,855 |  |  | - |  |  | 8,855 |  |  | -
Personal |  | 70,700 |  |  | 208 |  |  | 447 |  |  | - |  |  | 71,147 |  |  | 208
Auto |  | 952 |  |  | - |  |  | - |  |  | - |  |  | 952 |  |  | -
Other |  | 1,093 |  |  | - |  |  | - |  |  | - |  |  | 1,093 |  |  | -
Total Popular, Inc. | $ | 1,013,338 |  | $ | 27,229 |  | $ | 32,223 |  | $ | 296 |  | $ | 1,045,561 |  | $ | 27,525

61

Note 10 – Mortgage banking activities

Income from mortgage banking activities includes mortgage servicing fees earned in connection with administering residential mortgage loans and valuation adjustments on mortgage servicing rights. It also includes gain on sales and securitizations of residential mortgage loans, losses on repurchased loans, including interest advances, and trading gains and losses on derivative contracts used to hedge the Corporation’s securitization activities. In addition, lower-of-cost-or-market valuation adjustments to residential mortgage loans held for sale, if any, are recorded as part of the mortgage banking activities.

The following table presents the components of mortgage banking activities:

|  | Quarters ended September 30, | Nine months ended September 30,
(In thousands) |  | 2020 |  | 2019 |  | 2020 |  | 2019
Mortgage servicing fees, net of fair value adjustments: |  |  |  |  |  |  |  |
| Mortgage servicing fees | $ | 12,966 | $ | 11,797 | $ | 32,992 | $ | 35,400
| Mortgage servicing rights fair value adjustments |  | (20,491) |  | (4,842) |  | (33,360) |  | (25,853)
Total mortgage servicing fees, net of fair value adjustments |  | (7,525) |  | 6,955 |  | (368) |  | 9,547
Net gain on sale of loans, including valuation on loans held-for-sale |  | 10,916 |  | 5,421 |  | 20,389 |  | 14,653
Trading account (loss) profit: |  |  |  |  |  |  |  |
| Unrealized (losses) gains on outstanding derivative positions |  | (4) |  | 227 |  | (4) |  | -
| Realized losses on closed derivative positions |  | (1,958) |  | (2,111) |  | (8,391) |  | (5,555)
Total trading account loss |  | (1,962) |  | (1,884) |  | (8,395) |  | (5,555)
Losses on repurchased loans, including interest advances [1] |  | (10,955) |  | - |  | (10,955) |  | -
Total mortgage banking activities | $ | (9,526) | $ | 10,492 | $ | 671 | $ | 18,645
[1] | The Corporation, from time to time, repurchases delinquent loans from its GNMA servicing portfolio, in compliance with Guarantor guidelines, and may incur in losses related to previously advanced interest on delinquent loans. During the quarter ended September 30, 2020 the Corporation repurchased $687.9 million of GNMA loans and recorded a loss of $10.5 million for previously advanced interest on delinquent loans. Effective for the quarter ended September 30, 2020, the Corporation has determined to present these losses as part of its Mortgage Banking Activities, which were previously presented within the indemnity reserves on loans sold component of non-interest income, which amounted to $0.7 million and $2.4 million for the quarter and nine months ended September 30, 2019, respectively.

62

Note 11 – Transfers of financial assets and mortgage servicing assets

The Corporation typically transfers conforming residential mortgage loans in conjunction with GNMA and FNMA securitization transactions whereby the loans are exchanged for cash or securities and servicing rights. As seller, the Corporation has made certain representations and warranties with respect to the originally transferred loans and, in the past, has sold certain loans with credit recourse to a government-sponsored entity, namely FNMA. Refer to Note 20 to the Consolidated Financial Statements for a description of such arrangements.

No liabilities were incurred as a result of these securitizations during the quarters and nine months ended September 30, 2020 and 2019 because they did not contain any credit recourse arrangements. During the quarter and nine months ended September 30, 2020, the Corporation recorded a net gain of $9.1 million and $17.6 million, respectively (September 30, 2019 - $4.9 million and $13.4 million, respectively) related to the residential mortgage loans securitized.

The following tables present the initial fair value of the assets obtained as proceeds from residential mortgage loans securitized during the quarters and nine months ended September 30, 2020 and 2019:

|  | Proceeds Obtained During the Quarter Ended September 30, 2020
(In thousands) | Level 1 | Level 2 | Level 3 | Initial Fair Value
Assets |  |  |  |  |  |  |  |
Trading account debt securities: |  |  |  |  |  |  |  |
Mortgage-backed securities - GNMA | $ | - | $ | 99,576 | $ | - | $ | 99,576
Mortgage-backed securities - FNMA |  | - |  | 54,390 |  | - |  | 54,390
Total trading account debt securities | $ | - | $ | 153,966 | $ | - | $ | 153,966
Mortgage servicing rights | $ | - | $ | - | $ | 1,737 | $ | 1,737
Total | $ | - | $ | 153,966 | $ | 1,737 | $ | 155,703

|  | Proceeds Obtained During the Nine Months Ended September 30, 2020
(In thousands) | Level 1 | Level 2 | Level 3 | Initial Fair Value
Assets |  |  |  |  |  |  |  |
Trading account debt securities: |  |  |  |  |  |  |  |
Mortgage-backed securities - GNMA | $ | - | $ | 213,608 | $ | - | $ | 213,608
Mortgage-backed securities - FNMA |  | - |  | 93,904 |  | - |  | 93,904
Total trading account debt securities | $ | - | $ | 307,512 | $ | - | $ | 307,512
Mortgage servicing rights | $ | - | $ | - | $ | 4,324 | $ | 4,324
Total | $ | - | $ | 307,512 | $ | 4,324 | $ | 311,836

|  | Proceeds Obtained During the Quarter Ended September 30, 2019
(In thousands) | Level 1 | Level 2 | Level 3 | Initial Fair Value
Assets |  |  |  |  |  |  |  |
Trading account debt securities: |  |  |  |  |  |  |  |
Mortgage-backed securities - GNMA | $ | - | $ | 88,139 | $ | - | $ | 88,139
Mortgage-backed securities - FNMA |  | - |  | 32,519 |  | - |  | 32,519
Total trading account debt securities | $ | - | $ | 120,658 | $ | - | $ | 120,658
Mortgage servicing rights | $ | - | $ | - | $ | 2,216 | $ | 2,216
Total | $ | - | $ | 120,658 | $ | 2,216 | $ | 122,874

63

|  | Proceeds Obtained During the Nine Months Ended September 30, 2019
(In thousands) | Level 1 | Level 2 | Level 3 | Initial Fair Value
Assets |  |  |  |  |  |  |  |
Trading account debt securities: |  |  |  |  |  |  |  |
Mortgage-backed securities - GNMA | $ | - | $ | 247,091 | $ | - | $ | 247,091
Mortgage-backed securities - FNMA |  | - |  | 84,021 |  | - |  | 84,021
Total trading account debt securities | $ | - | $ | 331,112 | $ | - | $ | 331,112
Mortgage servicing rights | $ | - | $ | - | $ | 6,028 | $ | 6,028
Total | $ | - | $ | 331,112 | $ | 6,028 | $ | 337,140

During the nine months ended September 30, 2020, the Corporation retained servicing rights on whole loan sales involving approximately $100 million in principal balance outstanding (September 30, 2019 - $45 million), with realized gains of approximately $2.7 million (September 30, 2019 - gains of $1.3 million). All loan sales completed during the nine months ended September 30, 2020 and 2019 were without credit recourse agreements.

The Corporation recognizes as assets the rights to service loans for others, whether these rights are purchased or result from asset transfers such as sales and securitizations. These mortgage servicing rights (“MSR”) are measured at fair value.

The Corporation uses a discounted cash flow model to estimate the fair value of MSRs. The discounted cash flow model incorporates assumptions that market participants would use in estimating future net servicing income, including estimates of prepayment speeds, discount rate, cost to service, escrow account earnings, contractual servicing fee income, prepayment and late fees, among other considerations. Prepayment speeds are adjusted for the Corporation’s loan characteristics and portfolio behavior.

The following table presents the changes in MSRs measured using the fair value method for the nine months ended September 30, 2020 and 2019.

64

Residential MSRs
(In thousands) | September 30, 2020 | September 30, 2019
Fair value at beginning of period | $ | 150,906 | $ | 169,777
Additions |  | 6,006 |  | 6,728
Changes due to payments on loans[1] |  | (8,427) |  | (8,449)
Reduction due to loan repurchases |  | (9,679) |  | (1,411)
Changes in fair value due to changes in valuation model inputs or assumptions |  | (15,278) |  | (15,993)
Other disposals |  | 24 |  | -
Fair value at end of period | $ | 123,552 | $ | 150,652
[1] | Represents changes due to collection / realization of expected cash flows over time.

Residential mortgage loans serviced for others were $13.1 billion at September 30, 2020 (December 31, 2019 -$14.8 billion).

Net mortgage servicing fees, a component of mortgage banking activities in the Consolidated Statements of Operations, include the changes from period to period in the fair value of the MSRs, including changes due to collection / realization of expected cash flows. The banking subsidiaries receive servicing fees based on a percentage of the outstanding loan balance. These servicing fees are credited to income when they are collected. At September 30, 2020, those weighted average mortgage servicing fees were 0.31% (September 30, 2019 - 0.30%). Under these servicing agreements, the banking subsidiaries do not generally earn significant prepayment penalty fees on the underlying loans serviced.

During the quarter ended June 30, 2020, PB commenced selling whole loans with servicing retained.

The section below includes information on assumptions used in the valuation model of the MSRs, originated and purchased. Key economic assumptions used in measuring the servicing rights derived from loans securitized or sold by the Corporation during the quarters and nine months ended September 30, 2020 and 2019 were as follows:

| Quarters ended |  |  | Nine months ended
| September 30, 2020 |  |  | September 30, 2019 |  |  | September 30, 2020 |  | September 30, 2019
| BPPR |  | PB |  |  | BPPR |  | PB |  |  | BPPR |  | PB |  |  | BPPR |  | PB |
Prepayment speed | 9.5 | % | 21.8 | % |  | 6.8 | % | - | % |  | 7.1 | % | 22.1 | % |  | 6.9 | % | - | %
Weighted average life (in years) | 7.3 |  | 3.6 |  |  | 9.6 |  | - |  |  | 8.9 |  | 3.5 |  |  | 9.6 |  | - |
Discount rate (annual rate) | 10.9 | % | 10.8 | % |  | 10.8 | % | - | % |  | 10.8 | % | 10.4 | % |  | 10.9 | % | - | %

Key economic assumptions used to estimate the fair value of MSRs derived from sales and securitizations of mortgage loans performed by the banking subsidiaries and servicing rights purchased from other financial institutions, and the sensitivity to immediate changes in those assumptions, were as follows as of the end of the periods reported:

|  | Originated MSRs | Purchased MSRs
|  | September 30, | December 31, | September 30, | December 31,
(In thousands) | 2020 | 2019 | 2020 | 2019
Fair value of servicing rights | $ | 47,684 |  | $ | 58,842 |  | $ | 75,868 |  | $ | 92,064 |
Weighted average life (in years) |  | 6.3 |  |  | 6.7 |  |  | 5.9 |  |  | 6.3 |
Weighted average prepayment speed (annual rate) |  | 6.4 | % |  | 5.7 | % |  | 7.1 | % |  | 6.2 | %
| Impact on fair value of 10% adverse change | $ | (1,268) |  | $ | (1,303) |  | $ | (2,397) |  | $ | (2,306) |
| Impact on fair value of 20% adverse change | $ | (2,494) |  | $ | (2,568) |  | $ | (4,683) |  | $ | (4,525) |
Weighted average discount rate (annual rate) |  | 11.4 | % |  | 11.4 | % |  | 11.1 | % |  | 11.0 | %
| Impact on fair value of 10% adverse change | $ | (1,946) |  | $ | (2,381) |  | $ | (3,022) |  | $ | (3,603) |
| Impact on fair value of 20% adverse change | $ | (3,764) |  | $ | (4,596) |  | $ | (5,845) |  | $ | (6,959) |

65

The sensitivity analyses presented in the table above for servicing rights are hypothetical and should be used with caution. As the figures indicate, changes in fair value based on a 10 and 20 percent variation in assumptions generally cannot be extrapolated because the relationship of the change in assumption to the change in fair value may not be linear. Also, in the sensitivity tables included herein, the effect of a variation in a particular assumption on the fair value of the retained interest is calculated without changing any other assumption. In reality, changes in one factor may result in changes in another (for example, increases in market interest rates may result in lower prepayments and increased credit losses), which might magnify or counteract the sensitivities.

At September 30, 2020, the Corporation serviced $0.9 billion (December 31, 2019 - $1.2 billion) in residential mortgage loans with credit recourse to the Corporation. The reduction was mainly related to a bulk loan repurchase from FNMA and FHLMC loan servicing portfolio discussed in Note 8 - Loans. Also refer to Note 20 for information on changes in the Corporation’s liability of estimated losses related to loans serviced with credit recourse.

Under the GNMA securitizations, the Corporation, as servicer, has the right to repurchase (but not the obligation), at its option and without GNMA’s prior authorization, any loan that is collateral for a GNMA guaranteed mortgage-backed security when certain delinquency criteria are met. At the time that individual loans meet GNMA’s specified delinquency criteria and are eligible for repurchase, the Corporation is deemed to have regained effective control over these loans if the Corporation was the pool issuer. At September 30, 2020, the Corporation had recorded $161 million in mortgage loans on its Consolidated Statements of Financial Condition related to this buy-back option program (December 31, 2019 - $103 million). Loans in our serviced GNMA portfolio benefit from payment forbearance programs but continue to reflect the contractual delinquency until the borrower repays deferred payments or completes a payment deferral modification or other borrower assistance alternative. As long as the Corporation continues to service the loans that continue to be collateral in a GNMA guaranteed mortgage-backed security, the MSR is recognized by the Corporation.

During the nine months ended September 30, 2020, the Corporation repurchased approximately $753 million (September 30, 2019 - $88 million) of mortgage loans from its GNMA servicing portfolio. The determination to repurchase these loans was based on the economic benefits of the transaction, which results in a reduction of the servicing costs for these severely delinquent loans, mostly related to principal and interest advances. The risk associated with the loans is reduced due to their guaranteed nature. The Corporation may place these loans under COVID-19 modification programs offered by FHA, VA or USDA or other loss mitigation programs offered by the Corporation, and once brought back to current status, these may be either retained in portfolio or re-sold in the secondary market.

66

Note 12 – Other real estate owned

The following tables present the activity related to Other Real Estate Owned (“OREO”), for the quarters and nine months ended September 30, 2020 and 2019.

|  | For the quarter ended September 30, 2020
|  | OREO |  | OREO |  |
(In thousands) |  | Commercial/Construction |  | Mortgage |  | Total
Balance at beginning of period | $ | 16,482 | $ | 97,458 | $ | 113,940
Write-downs in value |  | (160) |  | (843) |  | (1,003)
Additions |  | 41 |  | 1,467 |  | 1,508
Sales |  | (1,385) |  | (12,416) |  | (13,801)
Other adjustments |  | (56) |  | 4 |  | (52)
Ending balance | $ | 14,922 | $ | 85,670 | $ | 100,592

|  | For the quarter ended September 30, 2019
|  | OREO |  | OREO |  |
(In thousands) |  | Commercial/Construction |  | Mortgage |  | Total
Balance at beginning of period | $ | 18,548 | $ | 100,303 | $ | 118,851
Write-downs in value |  | (348) |  | (745) |  | (1,093)
Additions |  | 1,080 |  | 16,572 |  | 17,652
Sales |  | (2,069) |  | (15,182) |  | (17,251)
Other adjustments |  | - |  | (231) |  | (231)
Ending balance | $ | 17,211 | $ | 100,717 | $ | 117,928

|  | For the nine months ended September 30, 2020
|  | OREO |  | OREO |  |
(In thousands) |  | Commercial/Construction |  | Mortgage |  | Total
Balance at beginning of period | $ | 16,959 | $ | 105,113 | $ | 122,072
Write-downs in value |  | (1,474) |  | (2,414) |  | (3,888)
Additions |  | 2,161 |  | 17,716 |  | 19,877
Sales |  | (2,668) |  | (34,845) |  | (37,513)
Other adjustments |  | (56) |  | 100 |  | 44
Ending balance | $ | 14,922 | $ | 85,670 | $ | 100,592

|  | For the nine months ended September 30, 2019
|  | OREO |  | OREO |  |
(In thousands) |  | Commercial/Construction |  | Mortgage |  | Total
Balance at beginning of period | $ | 21,794 | $ | 114,911 | $ | 136,705
Write-downs in value |  | (1,327) |  | (3,896) |  | (5,223)
Additions |  | 4,259 |  | 41,042 |  | 45,301
Sales |  | (7,515) |  | (50,742) |  | (58,257)
Other adjustments |  | - |  | (598) |  | (598)
Ending balance | $ | 17,211 | $ | 100,717 | $ | 117,928

67

Note 13 − Other assets

The caption of other assets in the consolidated statements of financial condition consists of the following major categories:

(In thousands) | September 30, 2020 | December 31, 2019
Net deferred tax assets (net of valuation allowance) | $ | 882,230 | $ | 886,353
Investments under the equity method |  | 239,860 |  | 237,081
Prepaid taxes |  | 40,077 |  | 47,226
Other prepaid expenses |  | 84,717 |  | 82,425
Derivative assets |  | 18,080 |  | 17,966
Trades receivable from brokers and counterparties |  | 67,124 |  | 47,049
Principal, interest and escrow servicing advances |  | 72,721 |  | 77,800
Guaranteed mortgage loan claims receivable |  | 89,763 |  | 108,946
Operating ROU assets (Note 28) |  | 149,855 |  | 149,849
Finance ROU assets (Note 28) |  | 17,143 |  | 12,888
Others |  | 155,136 |  | 152,032
Total other assets | $ | 1,816,706 | $ | 1,819,615

The Corporation enters in the ordinary course of business into hosting arrangements that are service contracts. These arrangements can include capitalizable implementation costs that are amortized during the term of the hosting arrangement. The Corporation recognizes capitalizable implementation costs related to hosting arrangements that are service contracts within the Other assets line item in the accompanying Consolidated Statements of Financial Condition. As of September 30, 2020, the total capitalized implementation costs amounted to $16.8 million with an accumulated amortization of $4.2 million for a net value of $12.6 million. Total amortization expense for all capitalized implementation costs of hosting arrangements that are service contracts for the quarter and nine months ended September 30, 2020 was $0.5 million and $1.5 million, respectively.

68

Note 14 – Goodwill and other intangible assets

Goodwill

There were no changes in the carrying amount of goodwill for the quarters and nine months ended September 30, 2020 and 2019.

Other Intangible Assets

At September 30, 2020 and December 31, 2019, the Corporation had $6.1 million of identifiable intangible assets with indefinite useful lives, mostly associated with the E-LOAN trademark.

The following table reflects the components of other intangible assets subject to amortization:

|  | Gross Carrying |  | Accumulated |  | Net Carrying
(In thousands) |  | Amount |  | Amortization |  | Value
September 30, 2020 |  |  |  |  |  |
| Core deposits | $ | 12,810 | $ | 7,152 | $ | 5,658
| Other customer relationships |  | 26,656 |  | 15,236 |  | 11,420
| Trademark |  | 488 |  | 212 |  | 276
Total other intangible assets | $ | 39,954 | $ | 22,600 | $ | 17,354
December 31, 2019 |  |  |  |  |  |
| Core deposits | $ | 37,224 | $ | 29,792 | $ | 7,432
| Other customer relationships |  | 42,909 |  | 28,075 |  | 14,834
| Trademark |  | 488 |  | 138 |  | 350
Total other intangible assets | $ | 80,621 | $ | 58,005 | $ | 22,616

During the quarter ended June 30, 2020, $24.4 million in core deposits recognized as part of the Westernbank FDIC-assisted transaction during 2010 and $16.3 million in other customer relationships related to the purchase of the Doral Insurance Agency portfolio during 2015 became fully amortized and thus were removed from the Corporation’s intangible assets list.

During the quarter ended September 30, 2020, the Corporation recognized $ 1.1 million in amortization expense related to other intangible assets with definite useful lives (September 30, 2019 - $ 2.4 million). During the nine months ended September 30, 2020, the Corporation recognized $ 5.3 million in amortization related to other intangible assets with definite useful lives (September 30, 2019 - $ 7.1 million).

The following table presents the estimated amortization of the intangible assets with definite useful lives for each of the following periods:

(In thousands) |  |
Remaining 2020 | $ | 1,052
Year 2021 |  | 3,575
Year 2022 |  | 2,700
Year 2023 |  | 2,659
Year 2024 |  | 2,361
Later years |  | 5,007

Results of the Annual Goodwill Impairment Test

The Corporation’s goodwill and other identifiable intangible assets having an indefinite useful life are tested for impairment, at least annually and on a more frequent basis if events or circumstances indicate impairment could have taken place. Such events could include, among others, a significant adverse change in the business climate, an adverse action by a regulator, an unanticipated change in the competitive environment and a decision to change the operations or dispose of a reporting unit.

69

Management monitors events or changes in circumstances between annual tests to determine if these events or changes in circumstances would more likely than not reduce the fair value of its reporting units below their carrying amounts.

The Corporation performed the annual goodwill impairment evaluation for the entire organization during the third quarter of 2020 using July 31, 2020 as the annual evaluation date. The reporting units utilized for this evaluation were those that are one level below the business segments, which are the legal entities within the reportable segment. The Corporation follows push-down accounting, as such all goodwill is assigned to the reporting units when carrying out a business combination.

As discussed in Note 3, “New accounting pronouncements”, effective on January 1, 2020, the Corporation adopted ASU 2017-04, which simplifies the accounting for goodwill impairment by removing Step 2 of the two-step goodwill impairment test under the previous guidance. Accordingly, if the carrying amount of any of the reporting units exceeds its fair value, the Corporation would be required to record an impairment charge for the difference up to the amount of the goodwill.

In determining the fair value of each reporting unit, the Corporation generally uses a combination of methods, including market price multiples of comparable companies and transactions, as well as discounted cash flow analysis. Management evaluates the particular circumstances of each reporting unit in order to determine the most appropriate valuation methodology and the weights applied to each valuation methodology, as applicable. The Corporation evaluates the results obtained under each valuation methodology to identify and understand the key value drivers in order to ascertain that the results obtained are reasonable and appropriate under the circumstances. Elements considered include current market and economic conditions, developments in specific lines of business, and any particular features in the individual reporting units.

The computations require management to make estimates and assumptions. Critical assumptions that are used as part of these evaluations include:

 a selection of comparable publicly traded companies, based on nature of business, location and size;

 a selection of comparable acquisitions;

 the discount rate applied to future earnings, based on an estimate of the cost of equity;

 the potential future earnings of the reporting unit; and

 the market growth and new business assumptions.

For purposes of the market comparable companies’ approach, valuations were determined by calculating average price multiples of relevant value drivers from a group of companies that are comparable to the reporting unit being analyzed and applying those price multiples to the value drivers of the reporting unit. Management uses judgment in the determination of which value drivers are considered more appropriate for each reporting unit. Comparable companies’ price multiples represent minority-based multiples and thus, a control premium adjustment is added to the comparable companies’ market multiples applied to the reporting unit’s value drivers. For purposes of the market comparable transactions’ approach, valuations had been previously determined by the Corporation by calculating average price multiples of relevant value drivers from a group of transactions for which the target companies are comparable to the reporting unit being analyzed and applying those price multiples to the value drivers of the reporting unit. For the July 31, 2020 annual goodwill impairment test, and after considering the effects of COVID-19 in the M&A market and uncertainties regarding the comparability and reliability of those few transactions completed, management decided to give zero weight to the market comparable transactions approach.

For purposes of the discounted cash flows (“DCF”) approach, the valuation is based on estimated future cash flows. The financial projections used in the DCF valuation analysis for each reporting unit are based on the most recent (as of the valuation date) financial projections presented to the Corporation’s Asset / Liability Management Committee (“ALCO”). The growth assumptions included in these projections are based on management’s expectations for each reporting unit’s financial prospects considering economic and industry conditions as well as particular plans of each entity (i.e. restructuring plans, de-leveraging, etc.). The cost of equity used to discount the cash flows was calculated using the Ibbotson Build-Up Method and ranged from 10.72% to 15.13 % for the 2020 analysis. The Ibbotson Build-Up Method builds up a cost of equity starting with the rate of return of a “risk-free” asset (20-year U.S. Treasury note) and adds to it additional risk elements such as equity risk premium, size premium, industry risk premium, and a specific geographic risk premium (as applicable). The resulting discount rates were analyzed in terms of reasonability given the current market conditions.

70

The results of the BPPR annual goodwill impairment test as of July 31, 2020 indicated that the average estimated fair value using the DCF and market comparable companies methodologies exceeded BPPR’s equity value by approximately $282 million or 9% compared to $1.2 billion or 37%, for the annual goodwill impairment test completed as of July 31, 2019. PB’s annual goodwill impairment test results as of such dates indicated that the average estimated fair value using the DCF and market comparable companies methodologies exceeded PB’s equity value by approximately $215 million or 13%, compared to $338 million or 21%, for the annual goodwill impairment test completed as of July 31, 2019. Accordingly, there was no impairment on goodwill recorded at July 31, 2020. The goodwill balance of BPPR and PB, as legal entities, represented approximately 91% of the Corporation’s total goodwill balance as of the July 31, 2020 valuation date.

Furthermore, as part of the analyses, management performed a reconciliation of the aggregate fair values determined for the reporting units to the market capitalization of the Corporation concluding that the fair value results determined for the reporting units in the July 31, 2020 annual assessment were reasonable.

The goodwill impairment evaluation process requires the Corporation to make estimates and assumptions with regard to the fair value of the reporting units. Actual values may differ significantly from these estimates. Such differences could result in future impairment of goodwill that would, in turn, negatively impact the Corporation’s results of operations and the reporting units where the goodwill is recorded. Declines in the Corporation’s market capitalization and adverse economic conditions sustained over a longer period of time negatively affecting forecasted cash flows could increase the risk of goodwill impairment in the future.

The extent to which the COVID-19 pandemic further impacts our business, results of operations and financial condition, as well as the operations of our clients, customers, service providers and suppliers, will depend on future developments, which are highly uncertain and cannot be predicted, including the scope and duration of the pandemic and actions taken by governmental authorities and other third parties in response thereto. A further decline in the Corporation’s stock price related to global and/or regional macroeconomic conditions, the continued weakness in the Puerto Rico economy and fiscal situation, reduced future earnings estimates, additional expenses and higher credit losses, and the continuance of the current interest rate environment could, individually or in the aggregate, have a material impact on the determination of the fair value of our reporting units, which could in turn result in an impairment of goodwill in the future. An impairment of goodwill would result in a non-cash expense, net of tax impact. A charge to earnings related to a goodwill impairment would not impact regulatory capital calculations.

The following tables present the gross amount of goodwill and accumulated impairment losses by reportable segments.

September 30, 2020
| Balance at |  |  | Balance at
| September 30, | Accumulated | September 30,
| 2020 | impairment | 2020
(In thousands) | (gross amounts) | losses | (net amounts)
Banco Popular de Puerto Rico | $ | 324,049 | $ | 3,801 | $ | 320,248
Popular U.S. |  | 515,285 |  | 164,411 |  | 350,874
Total Popular, Inc. | $ | 839,334 | $ | 168,212 | $ | 671,122

December 31, 2019
| Balance at |  |  | Balance at
| December 31, | Accumulated | December 31,
| 2019 | impairment | 2019
(In thousands) | (gross amounts) | losses | (net amounts)
Banco Popular de Puerto Rico | $ | 324,049 | $ | 3,801 | $ | 320,248
Popular U.S. |  | 515,285 |  | 164,411 |  | 350,874
Total Popular, Inc. | $ | 839,334 | $ | 168,212 | $ | 671,122

71

Note 15 – Deposits

Total interest bearing deposits as of the end of the periods presented consisted of:

(In thousands) | September 30, 2020 | December 31, 2019
Savings accounts | $ | 13,227,332 | $ | 10,618,629
NOW, money market and other interest bearing demand deposits |  | 21,403,290 |  | 16,305,007
Total savings, NOW, money market and other interest bearing demand deposits |  | 34,630,622 |  | 26,923,636
Certificates of deposit: |  |  |  |
| Under $100,000 |  | 3,077,257 |  | 3,133,840
| $100,000 and over |  | 4,767,672 |  | 4,540,957
Total certificates of deposit |  | 7,844,929 |  | 7,674,797
Total interest bearing deposits | $ | 42,475,551 | $ | 34,598,433

A summary of certificates of deposit by maturity at September 30, 2020 follows:

(In thousands) |  |
2020 | $ | 3,225,332
2021 |  | 1,964,211
2022 |  | 902,403
2023 |  | 641,180
2024 |  | 572,449
2025 and thereafter |  | 539,354
Total certificates of deposit | $ | 7,844,929

At September 30, 2020, the Corporation had brokered deposits amounting to $ 0.7 billion (December 31, 2019 - $ 0.5 billion).

The aggregate amount of overdrafts in demand deposit accounts that were reclassified to loans was $3 million at September 30, 2020 (December 31, 2019 - $4 million).

72

Note 16 – Borrowings

Assets sold under agreements to repurchase amounted to $106 million at September 30, 2020 and $193 million December 31, 2019.

The Corporation’s repurchase transactions are overcollateralized with the securities detailed in the table below. The Corporation’s repurchase agreements have a right of set-off with the respective counterparty under the supplemental terms of the master repurchase agreements. In an event of default each party has a right of set-off against the other party for amounts owed in the related agreement and any other amount or obligation owed in respect of any other agreement or transaction between them. Pursuant to the Corporation’s accounting policy, the repurchase agreements are not offset with other repurchase agreements held with the same counterparty.

The following table presents information related to the Corporation’s repurchase transactions accounted for as secured borrowings that are collateralized with debt securities available-for-sale, other assets held-for-trading purposes or which have been obtained under agreements to resell. It is the Corporation’s policy to maintain effective control over assets sold under agreements to repurchase; accordingly, such securities continue to be carried on the Consolidated Statements of Financial Condition.

Repurchase agreements accounted for as secured borrowings

|  | September 30, 2020 | December 31, 2019
|  |  | Repurchase |  | Repurchase |
(In thousands) |  | liability |  | liability |
U.S. Treasury securities |  |  |  |  |
| Within 30 days | $ | 14,861 | $ | 88,646 |
| After 30 to 90 days |  | 14,636 |  | 78,061 |
| After 90 days |  | 72,457 |  | 24,538 |
Total U.S. Treasury securities |  | 101,954 |  | 191,245 |
Mortgage-backed securities |  |  |  |  |
| Within 30 days |  | 2,961 |  | 1,235 |
| After 90 days |  | 287 |  | - |
Total mortgage-backed securities |  | 3,248 |  | 1,235 |
Collateralized mortgage obligations |  |  |  |  |
| Within 30 days |  | 826 |  | 898 |
Total collateralized mortgage obligations |  | 826 |  | 898 |
Total | $ | 106,028 | $ | 193,378 |

Repurchase agreements in this portfolio are generally short-term, often overnight. As such our risk is very limited. We manage the liquidity risks arising from secured funding by sourcing funding globally from a diverse group of counterparties, providing a range of securities collateral and pursuing longer durations, when appropriate.

At September 30, 2020, other short-term borrowings consisted of $100 million in FHLB advances. There were no other short-term borrowings outstanding at December 31, 2019.

The following table presents the composition of notes payable at September 30, 2020 and December 31, 2019.

73

(In thousands) | September 30, 2020 |  | December 31, 2019
Advances with the FHLB with maturities ranging from 2020 through 2029 paying interest at monthly fixed rates ranging from 0.39% to 4.19% | $ | 519,208 |  | $ | 421,399
Advances with the FRB maturing on 2022 paying interest annually at a fixed rate of 0.35% |  | 1,009 |  |  | -
Unsecured senior debt securities maturing on 2023 paying interest semiannually at a fixed rate of 6.125%, net of debt issuance costs of $ 3,743 |  | 296,257 |  |  | 295,307
Junior subordinated deferrable interest debentures (related to trust preferred securities) with maturities ranging from 2033 to 2034 with fixed interest rates ranging from 6.125% to 6.7%, net of debt issuance costs of $375 |  | 384,922 |  |  | 384,902
Total notes payable | $ | 1,201,396 |  | $ | 1,101,608
Note: Refer to the Corporation's 2019 Form 10-K for rates information at December 31, 2019.

A breakdown of borrowings by contractual maturities at September 30, 2020 is included in the table below.

|  | Assets sold under |  | Short-term |  |  |
(In thousands) |  | agreements to repurchase |  | borrowings |  | Notes payable | Total
2020 | $ | 33,284 | $ | 100,000 | $ | 11,931 | $ | 145,215
2021 |  | 72,744 |  | - |  | 50,040 |  | 122,784
2022 |  | - |  | - |  | 104,156 |  | 104,156
2023 |  | - |  | - |  | 339,518 |  | 339,518
2024 |  | - |  | - |  | 91,943 |  | 91,943
Later years |  | - |  | - |  | 603,808 |  | 603,808
Total borrowings | $ | 106,028 | $ | 100,000 | $ | 1,201,396 | $ | 1,407,424

At September 30, 2020 and December 31, 2019, the Corporation had FHLB borrowing facilities whereby the Corporation could borrow up to $3.2 billion and $3.6 billion, respectively, of which $0.6 billion and $0.4 billion, respectively, were used. In addition, at September 30, 2020 and December 31, 2019, the Corporation had placed $0.9 billion of the available FHLB credit facility as collateral for a municipal letter of credit to secure deposits. The FHLB borrowing facilities are collateralized with loans held-in-portfolio, and do not have restrictive covenants or callable features.

Also, at September 30, 2020, the Corporation has a borrowing facility at the discount window of the Federal Reserve Bank of New York amounting to $1.4 billion (2019 - $1.1 billion), which remained unused at September 30, 2020 and December 31, 2019. The facility is a collateralized source of credit that is highly reliable even under difficult market conditions.

74

Note 17 − Other liabilities

The caption of other liabilities in the consolidated statements of financial condition consists of the following major categories:

(In thousands) | September 30, 2020 | December 31, 2019
Accrued expenses | $ | 245,596 | $ | 273,184
Accrued interest payable |  | 32,719 |  | 44,026
Accounts payable |  | 70,846 |  | 65,688
Dividends payable |  | 33,692 |  | 29,027
Trades payable |  | 1,484,410 |  | 4,084
Liability for GNMA loans sold with an option to repurchase |  | 161,358 |  | 102,663
Reserves for loan indemnifications |  | 29,882 |  | 38,074
Reserve for operational losses |  | 41,890 |  | 35,665
Operating lease liabilities (Note 28) |  | 164,958 |  | 165,139
Finance lease liabilities (Note 28) |  | 23,969 |  | 19,810
Pension benefit obligation |  | 41,453 |  | 52,616
Postretirement benefit obligation |  | 167,983 |  | 168,681
Others |  | 70,121 |  | 46,296
Total other liabilities | $ | 2,568,877 | $ | 1,044,953

75

Note 18 – Stockholders’ equity

As of September 30, 2020, stockholder’s equity totaled $5.9 billion. During the nine months ended September 30, 2020, the Corporation declared cash dividends on its common stock of $102.9 million (2019 - $87.0 million). The quarterly dividend of $33.7 million declared to shareholders of record as of the close of business on August 18, 2020 was paid on October 1, 2020. Dividends per share declared for the quarter and nine months ended September 30, 2020 were $0.40 and $1.20, respectively (2019 - $0.30 and $0.90, respectively).

During the quarter ended March 31, 2019, the Corporation entered into a $250 million accelerated share repurchase transaction (“ASR”) and, in connection therewith, received an initial delivery of 3,500,000 shares of common stock (the “Initial Shares”), which was accounted for as a treasury stock transaction. As a result of the receipt of the Initial Shares, the Corporation recognized in shareholders’ equity approximately $200 million in treasury stock and $50 million as a reduction of capital surplus. The Corporation completed this transaction during the fourth quarter of 2019 and received 1,165,607 additional shares of common stock. The final number of shares delivered at settlement was based on the average daily volume weighted average price (“VWAP”) of its common stock, net of a discount, during the term of the ASR of $53.58.

On January 30, 2020, the Corporation entered into a $500 million ASR transaction with respect to its common stock, which was accounted for as a treasury stock transaction. As a result of the receipt of the initial 7,055,919 shares, the Corporation recognized in shareholder’s equity approximately $400 million in treasury stock and $100 million as a reduction in capital surplus. On March 19, 2020 (the “early termination date”), the dealer counterparty to the ASR exercised its right to terminate the ASR as a result of the trading price of the Corporation’s common stock falling below a specified level due to the effects of the COVID-19 pandemic on the global markets. As a result of such early termination, the final settlement of the ASR, which was expected to occur during the fourth quarter of 2020, occurred during the second quarter of 2020. The Corporation completed the transaction on May 27, 2020 and received 4,763,216 additional shares of common stock after the early termination date. In total the Corporation repurchased 11,819,135 shares at an average price per share of $42.3043 under the ASR.

On February 24, 2020, the Corporation redeemed all outstanding shares of its 8.25% Non-Cumulative Monthly Income Preferred Stock, Series B (“Series B Preferred Stock”). The Series B Preferred Stock was redeemed at the redemption price of $25.00 per share, plus $0.1375 in accrued and unpaid dividends on each share, for a total payment per share in the amount of $25.1375 and a total aggregate payment of $28.2 million.

76

Note 19 – Other comprehensive income (loss)

The following table presents changes in accumulated other comprehensive income (loss) by component for the quarters and nine months ended September 30, 2020 and 2019.

|  | Changes in Accumulated Other Comprehensive Income (Loss) by Component [1]
|  |  |  | Quarters ended | Nine months ended
|  |  | September 30, | September 30,
(In thousands) |  |  | 2020 |  | 2019 |  | 2020 |  | 2019
Foreign currency translation | Beginning Balance | $ | (69,458) | $ | (52,378) | $ | (56,783) | $ | (49,936)
|  | Other comprehensive (loss) income |  | (2,035) |  | 155 |  | (14,710) |  | (2,287)
|  | Net change |  | (2,035) |  | 155 |  | (14,710) |  | (2,287)
|  | Ending balance | $ | (71,493) | $ | (52,223) | $ | (71,493) | $ | (52,223)
Adjustment of pension and postretirement benefit plans | Beginning Balance | $ | (196,114) | $ | (196,491) | $ | (202,816) | $ | (203,836)
|  | Amounts reclassified from accumulated other comprehensive loss for amortization of net losses |  | 3,351 |  | 3,673 |  | 10,053 |  | 11,018
|  | Net change |  | 3,351 |  | 3,673 |  | 10,053 |  | 11,018
|  | Ending balance | $ | (192,763) | $ | (192,818) | $ | (192,763) | $ | (192,818)
Unrealized net holding gains on debt securities | Beginning Balance | $ | 489,105 | $ | 58,044 | $ | 92,155 | $ | (173,811)
|  | Other comprehensive (loss) income |  | (5,243) |  | 50,970 |  | 391,707 |  | 282,825
|  | Amounts reclassified from accumulated other comprehensive income (loss) for (gains) loss on securities |  | (35) |  | 16 |  | (35) |  | 16
|  | Net change |  | (5,278) |  | 50,986 |  | 391,672 |  | 282,841
|  | Ending balance | $ | 483,827 | $ | 109,030 | $ | 483,827 | $ | 109,030
Unrealized net losses on cash flow hedges | Beginning Balance | $ | (4,184) | $ | (388) | $ | (2,494) | $ | (391)
|  | Reclassification to retained earnings due to cumulative effect adjustment of accounting change |  | - |  | - |  | - |  | (50)
|  | Other comprehensive loss before reclassifications |  | (1,085) |  | (3,201) |  | (5,067) |  | (4,349)
|  | Amounts reclassified from accumulated other comprehensive loss |  | 1,114 |  | 720 |  | 3,406 |  | 1,921
|  | Net change |  | 29 |  | (2,481) |  | (1,661) |  | (2,478)
|  | Ending balance | $ | (4,155) | $ | (2,869) | $ | (4,155) | $ | (2,869)
|  | Total | $ | 215,416 | $ | (138,880) | $ | 215,416 | $ | (138,880)
[1] | All amounts presented are net of tax. |  |  |  |  |  |  |  |

77

The following table presents the amounts reclassified out of each component of accumulated other comprehensive income (loss) during the quarters and nine months ended September 30, 2020 and 2019.

|  | Reclassifications Out of Accumulated Other Comprehensive Income (Loss)
|  |  |  | Quarters ended | Nine months ended
|  | Affected Line Item in the | September 30, | September 30,
(In thousands) | Consolidated Statements of Operations |  | 2020 |  | 2019 |  | 2020 |  | 2019
Adjustment of pension and postretirement benefit plans |  |  |  |  |  |  |  |  |
| Amortization of net losses | Personnel costs | $ | (5,362) | $ | (5,877) | $ | (16,086) | $ | (17,629)
|  | Total before tax |  | (5,362) |  | (5,877) |  | (16,086) |  | (17,629)
|  | Income tax benefit |  | 2,011 |  | 2,204 |  | 6,033 |  | 6,611
|  | Total net of tax | $ | (3,351) | $ | (3,673) | $ | (10,053) | $ | (11,018)
| Realized gain (loss) on sale of debt securities | Net gain (loss) on sale of debt securities |  | 41 |  | (20) |  | 41 |  | (20)
|  | Total before tax |  | 41 |  | (20) |  | 41 |  | (20)
|  | Income tax benefit |  | (6) |  | 4 |  | (6) |  | 4
|  | Total net of tax | $ | 35 | $ | (16) | $ | 35 | $ | (16)
Unrealized net losses on cash flow hedges |  |  |  |  |  |  |  |  |
| Forward contracts | Mortgage banking activities | $ | (1,331) | $ | (1,337) | $ | (4,590) | $ | (3,258)
| Interest rate swaps | Other operating income |  | (282) |  | 116 |  | (537) |  | 116
|  | Total before tax |  | (1,613) |  | (1,221) |  | (5,127) |  | (3,142)
|  | Income tax benefit |  | 499 |  | 501 |  | 1,721 |  | 1,221
|  | Total net of tax | $ | (1,114) | $ | (720) | $ | (3,406) | $ | (1,921)
|  | Total reclassification adjustments, net of tax | $ | (4,430) | $ | (4,409) | $ | (13,424) | $ | (12,955)

78

Note 20 – Guarantees

At September 30, 2020, the Corporation recorded a liability of $0.1 million (December 31, 2019 - $0.3 million), which represents the unamortized balance of the obligations undertaken in issuing the guarantees under the standby letters of credit. Management does not anticipate any material losses related to these instruments.

From time to time, the Corporation securitized mortgage loans into guaranteed mortgage-backed securities subject to limited, and in certain instances, lifetime credit recourse on the loans that serve as collateral for the mortgage-backed securities. The Corporation has not sold any mortgage loans subject to credit recourse since 2009. At September 30, 2020, the Corporation serviced $0.9 billion (December 31, 2019 - $1.2 billion) in residential mortgage loans subject to credit recourse provisions, principally loans associated with FNMA and FHLMC residential mortgage loan securitization programs. In the event of any customer default, pursuant to the credit recourse provided, the Corporation is required to repurchase the loan or reimburse the third party investor for the incurred loss. The maximum potential amount of future payments that the Corporation would be required to make under the recourse arrangements in the event of nonperformance by the borrowers is equivalent to the total outstanding balance of the residential mortgage loans serviced with recourse and interest, if applicable. During the quarter and nine months ended September 30, 2020, the Corporation repurchased approximately $131 million and $143 million, respectively, of unpaid principal balance in mortgage loans subject to the credit recourse provisions (September 30, 2019 - $15 million and $38 million, respectively). These included $120 million as part of the bulk loan repurchase from FNMA and FHLMC, for which the Corporation recorded a release of $5.1 million in its reserve for credit recourse. In the event of nonperformance by the borrower, the Corporation has rights to the underlying collateral securing the mortgage loan. The Corporation suffers ultimate losses on these loans when the proceeds from a foreclosure sale of the property underlying a defaulted mortgage loan are less than the outstanding principal balance of the loan plus any uncollected interest advanced and the costs of holding and disposing the related property. At September 30, 2020, the Corporation’s liability established to cover the estimated credit loss exposure related to loans sold or serviced with credit recourse amounted to $27 million (December 31, 2019 - $35 million).

The following table shows the changes in the Corporation’s liability of estimated losses related to loans serviced with credit recourse provisions during the quarters and nine months ended September 30, 2020 and 2019.

| Quarters ended September 30, |  | Nine months ended September 30,
(In thousands) | 2020 |  | 2019 |  | 2020 |  | 2019
Balance as of beginning of period | $ | 31,305 |  | $ | 48,100 |  | $ | 34,862 |  | $ | 56,230
Impact of adopting CECL |  | - |  |  | - |  |  | (3,831) |  |  | -
Provision (reversal) for recourse liability |  | (4,058) | [1] |  | 2,755 |  |  | 1,356 | [1] |  | 3,711
Net charge-offs |  | (362) |  |  | (5,394) |  |  | (5,502) |  |  | (14,480)
Balance as of end of period | $ | 26,885 |  | $ | 45,461 |  | $ | 26,885 |  | $ | 45,461
[1] Includes a release of $5.1 million recorded in connection with the bulk loan repurchase of $120 million loans from FNMA and FHLMC completed during the quarter ended September 30, 2020.

When the Corporation sells or securitizes mortgage loans, it generally makes customary representations and warranties regarding the characteristics of the loans sold. To the extent the loans do not meet specified characteristics, the Corporation may be required to repurchase such loans or indemnify for losses and bear any subsequent loss related to the loans. There were no repurchases of loans under representation and warranty arrangements during the nine months ended September 30, 2020 and 2019. A substantial amount of these loans reinstates to performing status or have mortgage insurance, and thus the ultimate losses on the loans are not deemed significant.

From time to time, the Corporation sells loans and agrees to indemnify the purchaser for credit losses or any breach of certain representations and warranties made in connection with the sale. The following table presents the changes in the Corporation’s liability for estimated losses associated with indemnifications and representations and warranties related to loans sold by BPPR for the quarters and nine months ended September 30, 2020 and 2019.

79

|  | Quarters ended September 30, |  | Nine months ended September 30,
(In thousands) |  | 2020 |  | 2019 |  | 2020 |  | 2019
Balance as of beginning of period | $ | 3,122 | $ | 3,825 | $ | 3,212 | $ | 10,837
Provision (reversal) for representation and warranties |  | (125) |  | (81) |  | (215) |  | (4,488)
Net charge-offs |  | - |  | - |  | - |  | (75)
Settlements paid |  | - |  | - |  | - |  | (2,530)
Balance as of end of period | $ | 2,997 | $ | 3,744 | $ | 2,997 | $ | 3,744

Servicing agreements relating to the mortgage-backed securities programs of FNMA and GNMA, and to mortgage loans sold or serviced to certain other investors, including FHLMC, require the Corporation to advance funds to make scheduled payments of principal, interest, taxes and insurance, if such payments have not been received from the borrowers. At September 30, 2020, the Corporation serviced $13.1 billion in mortgage loans for third-parties, including the loans serviced with credit recourse (December 31, 2019 - $14.8 billion). The Corporation generally recovers funds advanced pursuant to these arrangements from the mortgage owner, from liquidation proceeds when the mortgage loan is foreclosed or, in the case of FHA/VA loans, under the applicable FHA and VA insurance and guarantees programs. However, in the meantime, the Corporation must absorb the cost of the funds it advances during the time the advance is outstanding. The Corporation must also bear the costs of attempting to collect on delinquent and defaulted mortgage loans. In addition, if a defaulted loan is not cured, the mortgage loan would be canceled as part of the foreclosure proceedings and the Corporation would not receive any future servicing incom e with respect to that loan. At September 30, 2020, the outstanding balance of funds advanced by the Corporation under such mortgage loan servicing agreements was approximately $73 million (December 31, 2019 - $78 million). To the extent the mortgage loans underlying the Corporation’s servicing portfolio experience increased delinquencies, the Corporation would be required to dedicate additional cash resources to comply with its obligation to advance funds as well as incur addition al administrative costs related to increases in collection efforts.

Popular, Inc. Holding Company (“PIHC”) fully and unconditionally guarantees certain borrowing obligations issued by certain of its 100% owned consolidated subsidiaries amounting to $94 million at September 30, 2020 and December 31, 2019. In addition, at September 30, 2020 and December 31, 2019, PIHC fully and unconditionally guaranteed on a subordinated basis $374 million of capital securities (trust preferred securities) issued by wholly-owned issuing trust entities to the extent set forth in the applicable guarantee agreement. Refer to Note 20 to the Consolidated Financial Statements in the 2019 Form 10-K for further information on the trust preferred securities.

80

Note 21 – Commitments and contingencies

Off-balance sheet risk

The Corporation is a party to financial instruments with off-balance sheet credit risk in the normal course of business to meet the financial needs of its customers. These financial instruments include loan commitments, letters of credit and standby letters of credit. These instruments involve, to varying degrees, elements of credit and interest rate risk in excess of the amount recognized in the consolidated statements of financial condition.

The Corporation’s exposure to credit loss in the event of nonperformance by the other party to the financial instrument for commitments to extend credit, standby letters of credit and financial guarantees is represented by the contractual notional amounts of those instruments. The Corporation uses the same credit policies in making these commitments and conditional obligations as it does for those reflected on the consolidated statements of financial condition.

Financial instruments with off-balance sheet credit risk, whose contract amounts represent potential credit risk as of the end of the periods presented were as follows:

(In thousands) | September 30, 2020 | December 31, 2019
Commitments to extend credit: |  |  |  |
| Credit card lines | $ | 5,213,611 | $ | 4,889,694
| Commercial and construction lines of credit |  | 3,496,920 |  | 3,205,306
| Other consumer unused credit commitments |  | 265,875 |  | 262,516
Commercial letters of credit |  | 3,390 |  | 2,629
Standby letters of credit |  | 59,317 |  | 75,186
Commitments to originate or fund mortgage loans |  | 109,391 |  | 96,653

At September 30, 2020 and December 31, 2019, the Corporation maintained a reserve of approximately $13 million and $9 million, respectively, for potential losses associated with unfunded loan commitments related to commercial and consumer lines of credit.

Other commitments

At September 30, 2020, and December 31, 2019, the Corporation’s also maintained other non-credit commitments for approximately $2.1 million and $2.5 million, respectively, primarily for the acquisition of other investments.

Business concentration

Since the Corporation’s business activities are concentrated primarily in Puerto Rico, its results of operations and financial condition are dependent upon the general trends of the Puerto Rico economy and, in particular, the residential and commercial real estate markets. The concentration of the Corporation’s operations in Puerto Rico exposes it to greater risk than other banking companies with a wider geographic base. Its asset and revenue composition by geographical area is presented in Note 33 to the Consolidated Financial Statements.

Puerto Rico remains in the midst of a profound fiscal and economic crisis. In response to such crisis, the U.S. Congress enacted the Puerto Rico Oversight Management and Economic Stability Act (“PROMESA”) in 2016, which, among other things, established a Fiscal Oversight and Management Board for Puerto Rico (the “Oversight Board”) and a framework for the restructuring of the debts of the Commonwealth, its instrumentalities and municipalities. The Commonwealth and several of its instrumentalities have commenced debt restructuring proceedings under PROMESA. As of the date of this report, while municipalities have been recently designated as covered entities under PROMESA, no municipality has commenced, or has been authorized by the Oversight Board to commence, any such debt restructuring proceeding under PROMESA.

At September 30, 2020 and December 31, 2019, the Corporation’s direct exposure to the Puerto Rico government and its instrumentalities and municipalities totaled $370 million and $432 million, respectively, which amounts were fully outstanding on such dates. Of this amount, $335 million consists of loans and $35 million are securities ($391 million and $ 41 million at December 31, 2019). Substantially all of the amount outstanding at September 30, 2020 were obligations from various Puerto Rico municipalities. In most cases, these were “general obligations” of a municipality, to which the applicable municipality has pledged its good faith, credit and unlimited taxing power, or “special obligations” of a municipality, to which the applicable municipality has pledged other revenues. At September 30, 2020, 74% of the Corporation’s exposure to municipal loans and securities was concentrated in the municipalities of San Juan, Guaynabo, Carolina and Bayamón. On July 1, 2020 and July 1, 2019 the

81

Corporation received principal payments amounting to $58 million and $22 million, respectively, from various obligations from Puerto Rico municipalities.

The following table details the loans and investments representing the Corporation’s direct exposure to the Puerto Rico government according to their maturities as of September 30, 2020:

(In thousands) |  | Investment Portfolio |  | Loans |  | Total Outstanding |  | Total Exposure
Central Government |  |  |  |  |  |  |  |
After 1 to 5 years | $ | 10 | $ | - | $ | 10 | $ | 10
After 5 to 10 years |  | 15 |  | - |  | 15 |  | 15
After 10 years |  | 34 |  | - |  | 34 |  | 34
Total Central Government |  | 59 |  | - |  | 59 |  | 59
Municipalities |  |  |  |  |  |  |  |
Within 1 year |  | 3,990 |  | 17,147 |  | 21,137 |  | 21,137
After 1 to 5 years |  | 16,030 |  | 133,445 |  | 149,475 |  | 149,475
After 5 to 10 years |  | 14,845 |  | 113,885 |  | 128,730 |  | 128,730
After 10 years |  | 450 |  | 70,478 |  | 70,928 |  | 70,928
Total Municipalities |  | 35,315 |  | 334,955 |  | 370,270 |  | 370,270
Total Direct Government Exposure | $ | 35,374 | $ | 334,955 | $ | 370,329 | $ | 370,329

In addition, at September 30, 2020, the Corporation had $321 million in loans insured or securities issued by Puerto Rico governmental entities but for which the principal source of repayment is non-governmental ($350 million at December 31, 2019). These included $264 million in residential mortgage loans insured by the Puerto Rico Housing Finance Authority (“HFA”), a governmental instrumentality that has been designated as a covered entity under PROMESA (December 31, 2019 - $276 million). These mortgage loans are secured by first mortgages on Puerto Rico residential properties and the HFA insurance covers losses in the event of a borrower default and upon the satisfaction of certain other conditions. The Corporation also had at September 30, 2020, $46 million in bonds issued by HFA which are secured by second mortgage loans on Puerto Rico residential properties, and for which HFA also provides insurance to cover losses in the event of a borrower default and upon the satisfaction of certain other conditions (December 31, 2019 - $46 million). In the event that the mortgage loans insured by HFA and held by the Corporation directly or those serving as collateral for the HFA bonds default and the collateral is insufficient to satisfy the outstanding balance of these loans, HFA’s ability to honor its insurance will depend, among other factors, on the financial condition of HFA at the time such obligations become due and payable. The Corporation does not consider the government guarantee when estimating the credit losses associated with this portfolio. Although the Governor is currently authorized by local legislation to impose a temporary moratorium on the financial obligations of the HFA, the Governor has not exercised this power as of the date hereof. In addition, at September 30, 2020, the Corporation had $11 million of commercial real estate notes issued by government entities but that are payable from rent paid by non-governmental parties (December 31, 2019 - $21 million). On January 1, 2020, the Corporation received a payment amounting to $7 million upon the maturity of securities issued by HFA which had been economically defeased and refunded and for which securities consisting of U.S. agencies and Treasury obligations had been escrowed (December 31, 2019 - $7 million).

BPPR’s commercial loan portfolio also includes loans to private borrowers who are service providers, lessors, suppliers or have other relationships with the government. These borrowers could be negatively affected by the fiscal measures to be implemented to address the Commonwealth’s fiscal crisis and the ongoing Title III proceedings under PROMESA described above. Similarly, BPPR’s mortgage and consumer loan portfolios include loans to government employees which could also be negatively affected by fiscal measures such as employee layoffs or furloughs.

The Corporation has operations in the United States Virgin Islands (the “USVI”) and has approximately $76 million in direct exposure to USVI government entities. The USVI has been experiencing a number of fiscal and economic challenges that could adversely affect the ability of its public corporations and instrumentalities to service their outstanding debt obligations.

The Corporation has operations in the British Virgin Islands (“BVI”), which has been negatively affected by the COVID-19 pandemic, particularly as a reduction in the tourism activity which accounts for a significant portion of its economy. Although the Corporation

82

has no significant exposure to a single borrower in the BVI, it has a loan portfolio amounting to approximately $253 million comprised of various retail and commercial clients, including a loan of approximately $19 million with the government of the BVI.

Legal Proceedings

The nature of Popular’s business ordinarily generates claims, litigation, investigations, and legal and administrative cases and proceedings (collectively, “Legal Proceedings”). When the Corporation determines that it has meritorious defenses to the claims asserted, it vigorously defends itself. The Corporation will consider the settlement of cases (including cases where it has meritorious defenses) when, in management’s judgment, it is in the best interest of the Corporation and its shareholders to do so. On at least a quarterly basis, Popular assesses its liabilities and contingencies relating to outstanding Legal Proceedings utilizing the most current information available. For matters where it is probable that the Corporation will incur a material loss and the amount can be reasonably estimated, the Corporation establishes an accrual for the loss. Once established, the accrual is adjusted on at least a quarterly basis to reflect any relevant developments, as appropriate. For matters where a material loss is not probable, or the amount of the loss cannot be reasonably estimated, no accrual is established.

In certain cases, exposure to loss exists in excess of the accrual to the extent such loss is reasonably possible, but not probable. Management believes and estimates that the range of reasonably possible losses (with respect to those matters where such limits may be determined, in excess of amounts accrued) for current Legal Proceedings ranged from $0 to approximately $30.9 million as of September 30, 2020. In certain cases, management cannot reasonably estimate the possible loss at this time. Any estimate involves significant judgment, given the varying stages of the Legal Proceedings (including the fact that many of them are currently in preliminary stages), the existence of multiple defendants in several of the current Legal Proceedings whose share of liability has yet to be determined, the numerous unresolved issues in many of the Legal Proceedings, and the inherent uncertainty of the various potential outcomes of such Legal Proceedings. Accordingly, management’s estimate will change from time-to-time, and actual losses may be more or less than the current estimate.

While the outcome of Legal Proceedings is inherently uncertain, based on information currently available, advice of counsel, and available insurance coverage, management believes that the amount it has already accrued is adequate and any incremental liability arising from the Legal Proceedings in matters in which a loss amount can be reasonably estimated will not have a material adverse effect on the Corporation’s consolidated financial position. However, in the event of unexpected future developments, it is possible that the ultimate resolution of these matters in a reporting period, if unfavorable, could have a material adverse effect on the Corporation’s consolidated financial position for that period.

Set forth below is a description of the Corporation’s significant Legal Proceedings.

BANCO POPULAR DE PUERTO RICO

Hazard Insurance Commission-Related Litigation

Popular, Inc., BPPR and Popular Insurance, LLC (the “Popular Defendants”) have been named defendants in a class action complaint captioned Pérez Díaz v. Popular, Inc., et al, filed before the Court of First Instance, Arecibo Part. The complaint seeks damages and preliminary and permanent injunctive relief on behalf of the class against the Popular Defendants, as well as Antilles Insurance Company and MAPFRE-PRAICO Insurance Company (the “Defendant Insurance Companies”). Plaintiffs allege that the Popular Defendants have been unjustly enriched by failing to reimburse them for commissions paid by the Defendant Insurance Companies to the insurance agent and/or mortgagee for policy years when no claims were filed against their hazard insurance policies. They demand the reimbursement to the purported “class” of an estimated $400 million plus legal interest, for the “good experience” commissions allegedly paid by the Defendant Insurance Companies during the relevant time period, as well as injunctive relief seeking to enjoin the Defendant Insurance Companies from paying commissions to the insurance agent/mortgagee and ordering them to pay those fees directly to the insured. A motion for dismissal on the merits filed by the Defendant Insurance Companies was denied with a right to replead following limited targeted discovery. Each of the Puerto Rico Court of Appeals and the Puerto Rico Supreme Court denied the Popular Defendants’ request to review the lower court’s denial of the motion to dismiss. In December 2017, plaintiffs amended the complaint, and, in January 2018, defendants filed an answer thereto. Separately, in October

83

2017, the Court entered an order whereby it broadly certified the class, after which the Popular Defendants filed a certiorari petition before the Puerto Rico Court of Appeals in relation to the class certification, which the Court declined to entertain. In November 2018 and in January 2019, plaintiffs filed voluntary dismissal petitions against MAPFRE-PRAICO Insurance Company and Antilles Insurance Company, respectively, leaving the Popular Defendants as the sole remaining defendants in the action.

In April 2019, the Court amended the class definition to limit it to individual homeowners whose residential units were subject to a mortgage from BPPR who, in turn, obtained risk insurance policies with Antilles Insurance or MAPFRE Insurance through Popular Insurance from 2002 to 2015, and who did not make insurance claims against said policies during their effective term. The Court approved on September 24, 2020 the notice to the class, which is expected to be published in the next few weeks, and set the deadline for the filing of dispositive motions for May 2021, the Pre-Trial hearing for August 2021 and several dates for trial between the end of August and the beginning of October 2021. Expert discovery remains ongoing.

BPPR was separately named a defendant in a putative class action complaint captioned Ramirez Torres, et al. v. Banco Popular de Puerto Rico, et al, filed before the Puerto Rico Court of First Instance, San Juan Part. The complaint sought damages and a preliminary and permanent injunctive relief on behalf of the purported class against the same Popular Defendants, as well as other financial institutions with insurance brokerage subsidiaries in Puerto Rico. Plaintiffs contended that in November 2015 Antilles Insurance Company obtained approval from the Puerto Rico Insurance Commissioner to market an endorsement that allowed its customers to obtain reimbursement on their insurance deductible for good experience, but that defendants failed to offer this product or disclose its existence to their customers, favoring other products instead, in violation of their duties as insurance brokers. Plaintiffs sought a determination that defendants unlawfully failed to comply with their duty to disclose the existence of this new insurance product, as well as double or treble damages (the latter subject to a determination that defendants engaged in monopolistic practices in failing to offer this product). In July 2017, after co-defendants filed motions to dismiss the complaint and opposed the request for preliminary injunctive relief, the Court dismissed the complaint with prejudice. In August 2017, plaintiffs appealed this judgment, and in March 2018 the Court of Appeals reversed the Court of First Instance’s dismissal. The Puerto Rico Supreme Court denied review. In August 2019, the Popular Defendants and plaintiffs filed a Joint Motion where they informed the Court that plaintiffs were simultaneously filing voluntary dismissals with prejudice against all other parties. On April 24, 2020, the Court preliminarily approved the terms of a proposed class settlement submitted by the parties. Notices to the proposed class for settlement purposes were published on April 28 and May 5, 2020. A hearing was held on June 23, 2020, where the Court granted its final approval of the stipulation for settlement and, on July 10, 2020, the Court issued its final judgment. Such judgment became final and unappealable on August 12, 2020 and, on September 12, 2020, BPPR complied with the disbursements contemplated in the settlement agreement.

Mortgage-Related Litigation and Claims

BPPR has been named a defendant in a putative class action captioned Lilliam González Camacho, et al. v. Banco Popular de Puerto Rico, et al., filed before the United States District Court for the District of Puerto Rico on behalf of mortgage-holders who have allegedly been subjected to illegal foreclosures and/or loan modifications through their mortgage servicers. Plaintiffs maintain that when they sought to reduce their loan payments, defendants failed to provide them with such reduced loan payments, instead subjecting them to lengthy loss mitigation processes while filing foreclosure claims against them in parallel (or dual tracking). Plaintiffs assert that such actions violate the Home Affordable Modification Program (“HAMP”), the Home Affordable Refinance Program (“HARP”) and other federally sponsored loan modification programs, as well as the Puerto Rico Mortgage Debtor Assistance Act and the Truth in Lending Act (“TILA”). For the alleged violations stated above, plaintiffs request that all defendants (over 20, including all local banks) be held jointly and severally liable in an amount no less than $400 million. BPPR filed a motion to dismiss in August 2017, as did most co-defendants, and, in March 2018, the District Court dismissed the complaint in its entirety. After being denied reconsideration by the District Court, on August 2018, plaintiffs filed a Notice of Appeal to the U.S. Court of Appeals for the First Circuit. On July 21, 2020, the U.S. Court of Appeals for the First Circuit affirmed the District Court ‘s decision dismissing the complaint. On September 4, 2020, the Appellants filed a petition for rehearing and for rehearing en banc, which are pending resolution.

BPPR has also been named a defendant in another putative class action captioned Yiries Josef Saad Maura v. Banco Popular, et al., filed by the same counsel who filed the González Camacho action referenced above, on behalf of residential customers of the defendant banks who have allegedly been subject to illegal foreclosures and/or loan modifications through their mortgage servicers.

84

As in González Camacho, plaintiffs contend that when they sought to reduce their loan payments, defendants failed to provide them with such reduced loan payments, instead subjecting them to lengthy loss mitigation processes while filing foreclosure claims against them in parallel, all in violation of TILA, the Real Estate Settlement Procedures Act (“RESPA”), the Equal Credit Opportunity Act (“ECOA”), the Fair Credit Reporting Act (“FCRA”), the Fair Debt Collection Practices Act (“FDCPA”) and other consumer-protection laws and regulations. Plaintiffs did not include a specific amount of damages in their complaint. After waiving service of process, BPPR filed a motion to dismiss the complaint on the same grounds as those asserted in the González Camacho action (as did most co-defendants, separately). BPPR further filed a motion to oppose class certification, which the Court granted in September 2018. In April 2019, the Court entered an Opinion and Order granting BPPR’s and several other defendants’ motions to dismiss with prejudice. Plaintiffs filed a Motion for Reconsideration in April 2019, which Popular timely opposed. In September 2019, the Court issued an Amended Opinion and Order dismissing plaintiffs’ claims against all defendants, denying the reconsideration requests and other pending motions, and issuing final judgment. In October 2019, plaintiffs filed a Motion for Reconsideration of the Court’s Amended Opinion and Order, which was denied in December 2019. On January 13, 2020, plaintiffs filed a Notice of Appeal to the U.S. Court of Appeals for the First Circuit. Plaintiffs filed their appeal brief on July 8, 2020 and Appellees filed their brief on September 21, 2020. The appeal is now fully briefed and pending resolution.

Insufficient Funds and Overdraft Fees Class Actions

On February 7, 2020, BPPR was served with a putative class action complaint captioned Soto-Melendez v. Banco Popular de Puerto Rico, filed before the United States District Court for the District of Puerto Rico. The complaint alleges breach of contract due to BPPR’s purported practice of (a) assessing more than one insufficient funds fee (“NSF Fees”) on the same “item” or transaction and (b) charging both NSF Fees and overdraft fees (“OD Fees”) on the same item or transaction, and is filed on behalf of all persons who during the applicable statute of limitations period were charged NSF Fees and/or OD Fees pursuant to this purported practices. On April 10, 2020, BPPR filed a Motion to Dismiss in the case, which is now fully briefed and pending resolution.

Popular has been named as a defendant on a putative class action complaint captioned Golden v. Popular, Inc. filed on March 25, 2020 before the U.S. District Court for the Southern District of New York, seeking damages, restitution and injunctive relief. Plaintiff alleges breach of contract, violation of the covenant of good faith and fair dealing, unjust enrichment and violation of New York consumer protection law due to Popular’s purported practice of charging OD Fees on transactions that, under plaintiffs’ theory, do not overdraw the account. Plaintiff describes Popular’s purported practice of charging OD Fees as “Authorize Positive, Purportedly Settle Negative Transactions” (“APPSN”) and states that Popular assesses OD Fees over authorized transactions for which sufficient funds are held for settlement. On August 14, 2020, Popular filed a Motion to Dismiss on several grounds, including failure to state a claim against Popular, Inc. and improper venue. On October 2, 2020, Plaintiffs filed a Notice of Voluntary Dismissal before the U.S. District Court for the Southern District of New York and, on that same date, filed an identical complaint in the U.S. District Court for the District of the Virgin Islands against Popular, Inc., Popular Bank and BPPR. On October 27, 2020, a Motion to Dismiss was filed on behalf of Popular, Inc. and Popular Bank, arguing failure to state a claim and lack of minimum contacts of such parties with the U.S.V.I. district court jurisdiction. BPPR has not been served in connection with this new complaint.

Other Significant Proceedings

In June 2017, a syndicate comprised of BPPR and other local banks (the “Lenders”) filed an involuntary Chapter 11 bankruptcy proceeding against Betteroads Asphalt and Betterecycling Corporation (the “Involuntary Debtors”). This filing followed attempts by the Lenders to restructure and resolve the Involuntary Debtors’ obligations and outstanding defaults under a certain credit agreement, first through good faith negotiations and subsequently, through the filing of a collection action against the Involuntary Debtors in local court. The Involuntary Debtors subsequently counterclaimed, asserting damages in excess of $900 million. The Lenders ultimately joined in the commencement of these involuntary bankruptcy proceedings against the Debtors in order to preserve and recover the Involuntary Debtors’ assets, having confirmed that the Involuntary Debtors were transferring assets out of their estate for little or no consideration.

The Involuntary Debtors filed a motion to dismiss the proceedings and for damages against the syndicate, arguing both that this petition was filed in bad faith and that there was a bona fide dispute as to the petitioners’ claims, as set forth in the counterclaim filed by the Involuntary Debtors in local court. After the Court held hearings in June and July 2019 to consider whether the involuntary petitions were filed in bad faith, that is, for an improper purpose that constitutes an abuse of the bankruptcy process in October 2019, the Court entered an Opinion and Order determining that the involuntary petitions were not filed in bad faith and issued an order for relief under Chapter 11 of the U.S. Bankruptcy Code granting the involuntary petitions. In October 2019, the debtors filed a

85

Notice of Appeal to the U.S. District Court. Debtors’ filed their appellate briefs in April 2020, and Lenders’ appellate briefs were filed on June 22, 2020.

On February 11, 2020, the Debtors initiated an adversary proceeding seeking in excess of $80 million in damages, alleging that in 2016 the Lenders illegally foreclosed on their accounts receivable and as a result illegally interfered with contracts entered with third parties, forcing the Debtors into bankruptcy. Debtors further seek a judgment declaring that Lenders do not possess security interests over certain personal property of the Debtors because either such security interests were not adequately perfected according to Puerto Rico law, or the security interests were lost upon the lapsing date of the financing statements that the Lenders had originally perfected in connection with such interests. On February 25, 2020, Debtors amended their adversary complaint to include references to the Lenders’ Syndicate and Banco Popular’s proof of claims, formally object to such proof of claims, as well as to demand that the District Court, not the Bankruptcy Court, entertains the complaint, requesting trial by jury on all counts. Lenders filed a Motion to Dismiss on June 26, 2020. On September 18, 2020, the Court granted the parties an extension of all pending deadlines for 30 days in furtherance of settlement negotiations, which was extended for an additional 30-day period at the request of the parties, which now have until November 18, 2020 to inform the Court the result of such negotiations.

POPULAR BANK

Employment-Related Litigation

In July 2019, Popular Bank (“PB”) was served in a putative class complaint in which it was named as a defendant along with five (5) current PB employees (collectively, the “AB Defendants”), captioned Aileen Betances, et al. v. Popular Bank, et al., filed before the Supreme Court of the State of New York (the “AB Action”). The complaint, filed by five (5) current and former PB employees, seeks to recover damages for the AB Defendants' alleged violation of local and state sexual harassment, discrimination and retaliation laws. Additionally, in July 2019, PB was served in a putative class complaint in which it was named as a defendant along with six (6) current PB employees (collectively, the “DR Defendants”), captioned Damian Reyes, et al. v. Popular Bank, et al., filed before the Supreme Court of the State of New York (the “DR Action”). The DR Action, filed by three (3) current and former PB employees, seeks to recover damages for the DR Defendants’ alleged violation of local and state discrimination and retaliation laws. Plaintiffs in both complaints are represented by the same legal counsel, and five of the six named individual defendants in the DR Action are the same named individual defendants in the AB Action. Both complaints are related, among other things, to allegations of purported sexual harassment and/or misconduct by a former PB employee as well as PB’s actions in connection thereto and seek no less than $100 million in damages each. On October 21, 2019, PB and the other defendants filed several Motions to Dismiss. Plaintiffs opposed the motions in December 2019 and PB and the other defendants replied on January 22, 2020. On July 15, 2020, a hearing to discuss the motions to dismiss filed by PB in both actions was held, at which the Court dismissed one of the causes of action included by plaintiffs in the AB Action and ordered the parties to submit a copy of the court reporter’s transcript. The parties submitted a copy of the court reporter’s transcript on August 25, 2020 and the motions to dismiss are pending resolution.

POPULAR SECURITIES

Puerto Rico Bonds and Closed-End Investment Funds

The volatility in prices and declines in value that Puerto Rico municipal bonds and closed-end investment companies that invest primarily in Puerto Rico municipal bonds have experienced since August 2013 have led to regulatory inquiries, customer complaints and arbitrations for most broker-dealers in Puerto Rico, including Popular Securities. Popular Securities has received customer complaints and, as of September 30, 2020, is named as a respondent (among other broker-dealers) in 139 pending arbitration proceedings with aggregate claimed amounts of approximately $147 million, including one arbitration with claimed damages of approximately $30 million. While Popular Securities believes it has meritorious defenses to the claims asserted in these proceedings, it has often determined that it is in its best interest to settle certain claims rather than expend the money and resources required to see such cases to completion. The Puerto Rico Government’s defaults and non-payment of its various debt obligations, as well as the Commonwealth’s and the Financial Oversight Management Board’s (the “Oversight Board”) decision to pursue restructurings under Title III and Title VI of PROMESA, have impacted the number of customer complaints (and claimed damages) filed against Popular Securities concerning Puerto Rico bonds and closed-end investment companies that invest primarily in Puerto Rico bonds. An adverse result in the arbitration proceedings described above, or a significant increase in customer complaints, could have a material adverse effect on Popular.

86

PROMESA Title III Proceedings

In 2017, the Oversight Board engaged the law firm of Kobre & Kim to carry out an independent investigation on behalf of the Oversight Board regarding, among other things, the causes of the Puerto Rico financial crisis. Popular, Inc., BPPR and Popular Securities (collectively, the “Popular Companies”) were served by, and cooperated with, the Oversight Board in connection with requests for the preservation and voluntary production of certain documents and witnesses with respect to Kobre & Kim’s independent investigation.

On August 20, 2018, Kobre & Kim issued its Final Report, which contained various references to the Popular Companies, including an allegation that Popular Securities participated as an underwriter in the Commonwealth’s 2014 issuance of government obligation bonds notwithstanding having allegedly advised against it. The report noted that such allegation could give rise to an unjust enrichment claim against the Corporation and could also serve as a basis to equitably subordinate claims filed by the Corporation in the Title III proceeding to other third-party claims.

After the publication of the Final Report, the Oversight Board created a special claims committee (“SCC”) and, before the end of the applicable two-year statute of limitations for the filing of such claims pursuant to the U.S. Bankruptcy Code, the SCC, along with the Commonwealth’s Unsecured Creditors’ Committee (“UCC”), filed various avoidance, fraudulent transfer and other claims against third parties, including government vendors and financial institutions and other professionals involved in bond issuances being challenged as invalid by the SCC and the UCC. The Popular Companies, the SCC and the UCC have entered into a tolling agreement with respect to potential claims the SCC and the UCC, on behalf of the Commonwealth or other Title III debtors, may assert against the Popular Companies for the avoidance and recovery of payments and/or transfers made to the Popular Companies or as a result of any role of the Popular Companies in the offering of the aforementioned challenged bond issuances.

87

Note 22 – Non-consolidated variable interest entities

The Corporation is involved with three statutory trusts which it created to issue trust preferred securities to the public. These trusts are deemed to be variable interest entities (“VIEs”) since the equity investors at risk have no substantial decision-making rights. The Corporation does not hold any variable interest in the trusts, and therefore, cannot be the trusts’ primary beneficiary. Furthermore, the Corporation concluded that it did not hold a controlling financial interest in these trusts since the decisions of the trusts are predetermined through the trust documents and the guarantee of the trust preferred securities is irrelevant since in substance the sponsor is guaranteeing its own debt.

Also, the Corporation is involved with various special purpose entities mainly in guaranteed mortgage securitization transactions, including GNMA and FNMA. These special purpose entities are deemed to be VIEs since they lack equity investments at risk. The Corporation’s continuing involvement in these guaranteed loan securitizations includes owning certain beneficial interests in the form of securities as well as the servicing rights retained. The Corporation is not required to provide additional financial support to any of the variable interest entities to which it has transferred the financial assets. The mortgage-backed securities, to the extent retained, are classified in the Corporation’s Consolidated Statements of Financial Condition as available-for-sale or trading securities. The Corporation concluded that, essentially, these entities (FNMA and GNMA) control the design of their respective VIEs, dictate the quality and nature of the collateral, require the underlying insurance, set the servicing standards via the servicing guides and can change them at will, and can remove a primary servicer with cause, and without cause in the case of FNMA. Moreover, through their guarantee obligations, agencies (FNMA and GNMA) have the obligation to absorb losses that could be potentially significant to the VIE.

The Corporation holds variable interests in these VIEs in the form of agency mortgage-backed securities and collateralized mortgage obligations, including those securities originated by the Corporation and those acquired from third parties. Additionally, the Corporation holds agency mortgage-backed securities and agency collateralized mortgage obligations issued by third party VIEs in which it has no other form of continuing involvement. Refer to Note 24 to the Consolidated Financial Statements for additional information on the debt securities outstanding at September 30, 2020 and December 31, 2019, which are classified as available-for-sale and trading securities in the Corporation’s Consolidated Statements of Financial Condition. In addition, the Corporation holds variable interests in the form of servicing fees, since it retains the right to service the transferred loans in those government-sponsored special purpose entities (“SPEs”) and may also purchase the right to service loans in other government-sponsored SPEs that were transferred to those SPEs by a third-party.

The following table presents the carrying amount and classification of the assets related to the Corporation’s variable interests in non-consolidated VIEs and the maximum exposure to loss as a result of the Corporation’s involvement as servicer of GNMA and FNMA loans at September 30, 2020 and December 31, 2019.

(In thousands) | September 30, 2020 | December 31, 2019
Assets |  |  |  |
Servicing assets: |  |  |  |
| Mortgage servicing rights | $ | 93,230 | $ | 115,718
Total servicing assets | $ | 93,230 | $ | 115,718
Other assets: |  |  |  |
| Servicing advances | $ | 10,506 | $ | 29,212
Total other assets | $ | 10,506 | $ | 29,212
Total assets | $ | 103,736 | $ | 144,930
Maximum exposure to loss | $ | 103,736 | $ | 144,930

The size of the non-consolidated VIEs, in which the Corporation has a variable interest in the form of servicing fees, measured as the total unpaid principal balance of the loans, amounted to $8.8 billion at September 30, 2020 (December 31, 2019 - $9.9 billion).

The Corporation determined that the maximum exposure to loss includes the fair value of the MSRs and the assumption that the servicing advances at September 30, 2020 and December 31, 2019, will not be recovered. The agency debt securities are not included as part of the maximum exposure to loss since they are guaranteed by the related agencies.

88

ASU 2009-17 requires that an ongoing primary beneficiary assessment should be made to determine whether the Corporation is the primary beneficiary of any of the VIEs it is involved with. The conclusion on the assessment of these non-consolidated VIEs has not changed since their initial evaluation. The Corporation concluded that it is still not the primary beneficiary of these VIEs, and therefore, these VIEs are not required to be consolidated in the Corporation’s financial statements at September 30, 2020.

89

Note 23 – Related party transactions

The Corporation considers its equity method investees as related parties. The following provides information on transactions with equity method investees considered related parties.

EVERTEC

The Corporation has an investment in EVERTEC, Inc. (“EVERTEC”), which provides various processing and information technology services to the Corporation and its subsidiaries and gives BPPR access to the ATH network owned and operated by EVERTEC. As of September 30, 2020, the Corporation held 11,654,803 shares of EVERTEC, representing an ownership stake of 16.21%. The Corporation continues to have significant influence over EVERTEC. Accordingly, the investment in EVERTEC is accounted for under the equity method and is evaluated for impairment if events or circumstances indicate that a decrease in value of the investment has occurred that is other than temporary.

The Corporation received $1.7 million in dividend distributions during the nine months ended September 30, 2020, from its investments in EVERTEC’s holding company (September 30, 2019 - $1.7 million). The Corporation’s equity in EVERTEC is presented in the table which follows and is included as part of “other assets” in the Consolidated Statements of Financial Condition.

(In thousands) |  | September 30, 2020 |  |  | December 31, 2019
Equity investment in EVERTEC | $ | 81,916 |  | $ | 73,534

The Corporation had the following financial condition balances outstanding with EVERTEC at September 30, 2020 and December 31, 2019. Items that represent liabilities to the Corporation are presented with parenthesis.

(In thousands) | September 30, 2020 | December 31, 2019
Accounts receivable (Other assets) | $ | 5,040 | $ | 7,779
Deposits |  | (137,680) |  | (63,850)
Accounts payable (Other liabilities) |  | (81) |  | (1,290)
Net total | $ | (132,721) | $ | (57,361)

The Corporation’s proportionate share of income or loss from EVERTEC is included in other operating income in the consolidated statements of operations. The following table presents the Corporation’s proportionate share of EVERTEC’s income (loss) and changes in stockholders’ equity for the quarters and nine months ended September 30, 2020 and 2019.

|  | Quarter ended |  |  | Nine months ended
(In thousands) |  | September 30, 2020 |  |  | September 30, 2020
Share of income from the investment in EVERTEC | $ | 5,586 |  | $ | 11,696
Share of other changes in EVERTEC's stockholders' equity |  | 1,135 |  |  | 1,804
Share of EVERTEC's changes in equity recognized in income | $ | 6,721 |  | $ | 13,500

|  | Quarter ended |  |  | Nine months ended
(In thousands) |  | September 30, 2019 |  |  | September 30, 2019
Share of income from the investment in EVERTEC | $ | 4,010 |  | $ | 12,709
Share of other changes in EVERTEC's stockholders' equity |  | 621 |  |  | 703
Share of EVERTEC's changes in equity recognized in income | $ | 4,631 |  | $ | 13,412

The following tables present the transactions and service payments between the Corporation and EVERTEC (as an affiliate) and their impact on the results of operations for the quarters and nine months ended September 30, 2020 and 2019. Items that represent expenses to the Corporation are presented with parenthesis.

90

|  | Quarter ended | Nine months ended |
(In thousands) | September 30, 2020 | September 30, 2020 | Category
Interest expense on deposits |  | $ | (71) |  | $ | (228) | Interest expense
ATH and credit cards interchange income from services to EVERTEC |  |  | 6,153 |  |  | 16,172 | Other service fees
Rental income charged to EVERTEC |  |  | 1,758 |  |  | 5,293 | Net occupancy
Processing fees on services provided by EVERTEC |  |  | (57,372) |  |  | (164,373) | Professional fees
Other services provided to EVERTEC |  |  | 253 |  |  | 794 | Other operating expenses
Total |  | $ | (49,279) |  | $ | (142,342) |

|  | Quarter ended | Nine months ended |
(In thousands) |  | September 30, 2019 | September 30, 2019 | Category
Interest expense on deposits |  | $ | (27) |  | $ | (59) | Interest expense
ATH and credit cards interchange income from services to EVERTEC |  |  | 6,221 |  |  | 22,897 | Other service fees
Rental income charged to EVERTEC |  |  | 1,744 |  |  | 5,337 | Net occupancy
Processing fees on services provided by EVERTEC |  |  | (55,901) |  |  | (164,255) | Professional fees
Other services provided to EVERTEC |  |  | 247 |  |  | 873 | Other operating expenses
Total |  | $ | (47,716) |  | $ | (135,207) |

91

Centro Financiero BHD León

At September 30, 2020, the Corporation had a 15.84% equity interest in Centro Financiero BHD León, S.A. (“BHD León”), one of the largest banking and financial services groups in the Dominican Republic. During the nine months ended September 30, 2020, the Corporation recorded $21.4 million in earnings from its investment in BHD León (September 30, 2019 - $20.1 million), which had a carrying amount of $147.2 million at September 30, 2020 (December 31, 2019 - $151.6 million). The Corporation received $13.2 million in dividend distributions during the nine months ended September 30, 2020 from its investment in BHD León (September 30, 2019 - 12.6 million).

Investment Companies

The Corporation provides advisory services to several investment companies registered under the Puerto Rico Investment Companies Act in exchange for a fee. The Corporation also provides administrative, custody and transfer agency services to these investment companies. These fees are calculated at an annual rate of the average net assets of the investment company, as defined in each agreement. Due to its advisory role, the Corporation considers these investment companies as related parties.

For the nine months ended September 30, 2020 administrative fees charged to these investment companies amounted to $4.8 million (September 30, 2019 - $4.8 million) and waived fees amounted to $2.1 million (September 30, 2019 - $1.6 million), for a net fee of $2.7 million (September 30, 2019 - $3.2 million).

The Corporation, through its subsidiary BPPR, has also entered into certain uncommitted credit facilities with those investment companies. As of September 30, 2020, the available lines of credit facilities amounted to $275 million (December 31, 2019 - $330 million). The aggregate sum of all outstanding balances under all credit facilities that may be made available by BPPR, from time to time, to those investment companies for which BPPR acts as investment advisor or co-investment advisor, shall never exceed the lesser of $200 million or 10% of BPPR’s capital. At September 30, 2020 there was no outstanding balance for these credit facilities.

92

Note 24 – Fair value measurement

ASC Subtopic 820-10 “Fair Value Measurements and Disclosures” establishes a fair value hierarchy that prioritizes the inputs to valuation techniques used to measure fair value into three levels in order to increase consistency and comparability in fair value measurements and disclosures. The hierarchy is broken down into three levels based on the reliability of inputs as follows:

 Level 1 - Unadjusted quoted prices in active markets for identical assets or liabilities that the Corporation has the ability to access at the measurement date. Valuation on these instruments does not necessitate a significant degree of judgment since valuations are based on quoted prices that are readily available in an active market.

 Level 2 - Quoted prices other than those included in Level 1 that are observable either directly or indirectly. Level 2 inputs include quoted prices for similar assets or liabilities in active markets, quoted prices for identical or similar assets or liabilities in markets that are not active, or other inputs that are observable or that can be corroborated by observable market data for substantially the full term of the financial instrument.

 Level 3 - Inputs are unobservable and significant to the fair value measurement. Unobservable inputs reflect the Corporation’s own assumptions about assumptions that market participants would use in pricing the asset or liability.

The Corporation maximizes the use of observable inputs and minimizes the use of unobservable inputs by requiring that the observable inputs be used when available. Fair value is based upon quoted market prices when available. If listed prices or quotes are not available, the Corporation employs internally-developed models that primarily use market-based inputs including yield curves, interest rates, volatilities, and credit curves, among others. Valuation adjustments are limited to those necessary to ensure that the financial instrument’s fair value is adequately representative of the price that would be received or paid in the marketplace. These adjustments include amounts that reflect counterparty credit quality, the Corporation’s credit standing, constraints on liquidity and unobservable parameters that are applied consistently. There have been no changes in the Corporation’s methodologies used to estimate the fair value of assets and liabilities from those disclosed in the 2019 Form 10-K.

The estimated fair value may be subjective in nature and may involve uncertainties and matters of significant judgment for certain financial instruments. Changes in the underlying assumptions used in calculating fair value could significantly affect the results.

Fair Value on a Recurring and Nonrecurring Basis

The following fair value hierarchy tables present information about the Corporation’s assets and liabilities measured at fair value on a recurring basis at September 30, 2020 and December 31, 2019:

93

At September 30, 2020
(In thousands) | Level 1 | Level 2 | Level 3 | Total
RECURRING FAIR VALUE MEASUREMENTS |  |  |  |  |  |  |  |
Assets |  |  |  |  |  |  |  |
Debt securities available-for-sale: |  |  |  |  |  |  |  |
U.S. Treasury securities | $ | 3,999,320 | $ | 7,648,271 | $ | - | $ | 11,647,591
Obligations of U.S. Government sponsored entities |  | - |  | 60,371 |  | - |  | 60,371
Collateralized mortgage obligations - federal agencies |  | - |  | 450,306 |  | - |  | 450,306
Mortgage-backed securities |  | - |  | 9,018,190 |  | 1,124 |  | 9,019,314
Other |  | - |  | 257 |  | - |  | 257
Total debt securities available-for-sale | $ | 3,999,320 | $ | 17,177,395 | $ | 1,124 | $ | 21,177,839
Trading account debt securities, excluding derivatives: |  |  |  |  |  |  |  |
U.S. Treasury securities | $ | 4,106 | $ | - | $ | - | $ | 4,106
Obligations of Puerto Rico, States and political subdivisions |  | - |  | 105 |  | - |  | 105
Collateralized mortgage obligations |  | - |  | 74 |  | 410 |  | 484
Mortgage-backed securities |  | - |  | 24,944 |  | - |  | 24,944
Other |  | - |  | 3,001 |  | 413 |  | 3,414
Total trading account debt securities, excluding derivatives | $ | 4,106 | $ | 28,124 | $ | 823 | $ | 33,053
Equity securities | $ | - | $ | 26,718 | $ | - | $ | 26,718
Mortgage servicing rights |  | - |  | - |  | 123,552 |  | 123,552
Derivatives |  | - |  | 18,080 |  | - |  | 18,080
Total assets measured at fair value on a recurring basis | $ | 4,003,426 | $ | 17,250,317 | $ | 125,499 | $ | 21,379,242
Liabilities |  |  |  |  |  |  |  |
Derivatives | $ | - | $ | (15,346) | $ | - | $ | (15,346)
Total liabilities measured at fair value on a recurring basis | $ | - | $ | (15,346) | $ | - | $ | (15,346)

94

At December 31, 2019
(In thousands) | Level 1 | Level 2 | Level 3 | Total
RECURRING FAIR VALUE MEASUREMENTS |  |  |  |  |  |  |  |
Assets |  |  |  |  |  |  |  |
Debt securities available-for-sale: |  |  |  |  |  |  |  |
U.S. Treasury securities | $ | 3,841,715 | $ | 8,214,540 | $ | - | $ | 12,056,255
Obligations of U.S. Government sponsored entities |  | - |  | 122,404 |  | - |  | 122,404
Obligations of Puerto Rico, States and political subdivisions |  | - |  | 6,975 |  | - |  | 6,975
Collateralized mortgage obligations - federal agencies |  | - |  | 586,175 |  | - |  | 586,175
Mortgage-backed securities |  | - |  | 4,875,132 |  | 1,182 |  | 4,876,314
Other |  | - |  | 350 |  | - |  | 350
Total debt securities available-for-sale | $ | 3,841,715 | $ | 13,805,576 | $ | 1,182 | $ | 17,648,473
Trading account debt securities, excluding derivatives: |  |  |  |  |  |  |  |
U.S. Treasury securities | $ | 7,081 | $ | 2 | $ | - | $ | 7,083
Obligations of Puerto Rico, States and political subdivisions |  | - |  | 633 |  | - |  | 633
Collateralized mortgage obligations |  | - |  | 76 |  | 530 |  | 606
Mortgage-backed securities |  | - |  | 28,556 |  | - |  | 28,556
Other |  | - |  | 3,003 |  | 440 |  | 3,443
Total trading account debt securities, excluding derivatives | $ | 7,081 | $ | 32,270 | $ | 970 | $ | 40,321
Equity securities | $ | - | $ | 21,327 | $ | - | $ | 21,327
Mortgage servicing rights |  | - |  | - |  | 150,906 |  | 150,906
Derivatives |  | - |  | 17,966 |  | - |  | 17,966
Total assets measured at fair value on a recurring basis | $ | 3,848,796 | $ | 13,877,139 | $ | 153,058 | $ | 17,878,993
Liabilities |  |  |  |  |  |  |  |
Derivatives | $ | - | $ | (16,619) | $ | - | $ | (16,619)
Total liabilities measured at fair value on a recurring basis | $ | - | $ | (16,619) | $ | - | $ | (16,619)

The fair value information included in the following tables is not as of period end, but as of the date that the fair value measurement was recorded during the quarters and nine months ended September 30, 2020 and 2019 and excludes nonrecurring fair value measurements of assets no longer outstanding as of the reporting date.

Nine months ended September 30, 2020
(In thousands) | Level 1 | Level 2 | Level 3 | Total |  |
NONRECURRING FAIR VALUE MEASUREMENTS |  |  |  |  |  |  |  |  |  |
Assets |  |  |  |  |  |  |  |  |  | Write-downs
Loans[1] | $ | - | $ | - | $ | 96,740 | $ | 96,740 | $ | (20,495)
Loans held-for-sale[2] |  | - |  | - |  | 4,070 |  | 4,070 |  | (2,038)
Other real estate owned[3] |  | - |  | - |  | 19,475 |  | 19,475 |  | (3,025)
Other foreclosed assets[3] |  | - |  | - |  | 444 |  | 444 |  | (701)
Total assets measured at fair value on a nonrecurring basis | $ | - | $ | - | $ | 120,729 | $ | 120,729 | $ | (26,259)
[1] | Relates mostly to certain impaired collateral dependent loans. The impairment was measured based on the fair value of the collateral, which is derived from appraisals that take into consideration prices in observed transactions involving similar assets in similar locations. Costs to sell are excluded from the reported fair value amount.
[2] | Relates to a quarterly valuation on loans held-for-sale. Costs to sell are excluded from the reported fair value amount.
[3] | Represents the fair value of foreclosed real estate and other collateral owned that were written down to their fair value. Costs to sell are excluded from the reported fair value amount.

95

Nine months ended September 30, 2019
(In thousands) | Level 1 | Level 2 | Level 3 | Total |  |
NONRECURRING FAIR VALUE MEASUREMENTS |  |  |  |  |  |  |  |  |  |
Assets |  |  |  |  |  |  |  |  |  | Write-downs
Loans[1] | $ | - | $ | - | $ | 65,922 | $ | 65,922 | $ | (10,761)
Other real estate owned[2] |  | - |  | - |  | 17,942 |  | 17,942 |  | (3,486)
Other foreclosed assets[2] |  | - |  | - |  | 1,221 |  | 1,221 |  | (153)
Long-lived assets held-for-sale[3] |  | - |  | - |  | 2,500 |  | 2,500 |  | (2,591)
Total assets measured at fair value on a nonrecurring basis | $ | - | $ | - | $ | 87,585 | $ | 87,585 | $ | (16,991)
[1] | Relates mostly to certain impaired collateral dependent loans. The impairment was measured based on the fair value of the collateral, which is derived from appraisals that take into consideration prices in observed transactions involving similar assets in similar locations. Costs to sell are excluded from the reported fair value amount.
[2] | Represents the fair value of foreclosed real estate and other collateral owned that were written down to their fair value. Costs to sell are excluded from the reported fair value amount.
[3] | Represents the fair value of long-lived assets held-for-sale that were written down to their fair value.

The following tables present the changes in Level 3 assets and liabilities measured at fair value on a recurring basis for the quarters and nine months ended September 30, 2020 and 2019.

| Quarter ended September 30, 2020
|  | MBS | CMOs | Other |  |  |  |
|  | classified | classified | securities |  |  |  |
|  | as debt | as trading | classified |  |  |  |
|  | securities | account | as trading | Mortgage |
|  | available- | debt | account debt | servicing | Total
(In thousands) | for-sale | securities | securities | rights | assets
Balance at June 30, 2020 | $ | 1,151 | $ | 442 | $ | 423 | $ | 141,144 | $ | 143,160
Gains (losses) included in earnings |  | - |  | - |  | (10) |  | (20,491) |  | (20,501)
Gains (losses) included in OCI |  | (2) |  | - |  | - |  | - |  | (2)
Additions |  | - |  | 2 |  | - |  | 2,899 |  | 2,901
Settlements |  | (25) |  | (34) |  | - |  | - |  | (59)
Balance at September 30, 2020 | $ | 1,124 | $ | 410 | $ | 413 | $ | 123,552 | $ | 125,499
Changes in unrealized gains (losses) included in earnings relating to assets still held at September 30, 2020 | $ | - | $ | - | $ | - | $ | (7,892) | $ | (7,892)

| Nine months ended September 30, 2020
|  | MBS |  |  | Other |  |  |  |
|  | classified | CMOs | securities |  |  |  |
|  | as investment | classified | classified |  |  |  |
|  | securities | as trading | as trading | Mortgage |
|  | available- | account | account | servicing | Total
(In thousands) | for-sale | securities | securities | rights | assets
Balance at January 1, 2020 | $ | 1,182 | $ | 530 | $ | 440 | $ | 150,906 | $ | 153,058
Gains (losses) included in earnings |  | - |  | - |  | (27) |  | (33,360) |  | (33,387)
Gains (losses) included in OCI |  | (8) |  | - |  | - |  | - |  | (8)
Additions |  | - |  | 4 |  | - |  | 6,006 |  | 6,010
Settlements |  | (50) |  | (124) |  | - |  | - |  | (174)
Balance at September 30, 2020 | $ | 1,124 | $ | 410 | $ | 413 | $ | 123,552 | $ | 125,499
Changes in unrealized gains (losses) included in earnings relating to assets still held at September 30, 2020 | $ | - | $ | - | $ | 13 | $ | (15,278) | $ | (15,265)

96

| Quarter ended September 30, 2019
|  | MBS |  |  |  |  | Other |  |  |  |
|  | classified | CMOs |  |  | securities |  |  |  |
|  | as investment | classified | MBS | classified |  |  |  |
|  | securities | as trading | classified as | as trading | Mortgage |
|  | available- | account | trading account | account | servicing | Total
(In thousands) | for-sale | securities | securities | securities | rights | assets
Balance at June 30, 2019 | $ | 1,235 | $ | 618 | $ | 26 | $ | 468 | $ | 153,021 | $ | 155,368
Gains (losses) included in earnings |  | - |  | (1) |  | - |  | (12) |  | (4,842) |  | (4,855)
Gains (losses) included in OCI |  | (1) |  | - |  | - |  | - |  | - |  | (1)
Additions |  | - |  | 1 |  | - |  | - |  | 2,473 |  | 2,474
Settlements |  | (25) |  | (61) |  | - |  | - |  | - |  | (86)
Balance at September 30, 2019 | $ | 1,209 | $ | 557 | $ | 26 | $ | 456 | $ | 150,652 | $ | 152,900
Changes in unrealized gains (losses) included in earnings relating to assets still held at September 30, 2019 | $ | - | $ | 1 | $ | - | $ | 5 | $ | (1,575) | $ | (1,569)

| Nine months ended September 30, 2019
|  | MBS |  |  |  |  | Other |  |  |  |
|  | classified | CMOs |  |  | securities |  |  |  |
|  | as investment | classified | MBS | classified |  |  |  |
|  | securities | as trading | classified as | as trading | Mortgage |
|  | available- | account | trading account | account | servicing | Total
(In thousands) | for-sale | securities | securities | securities | rights | assets
Balance at January 1, 2019 | $ | 1,233 | $ | 611 | $ | 43 | $ | 485 | $ | 169,777 | $ | 172,149
Gains (losses) included in earnings |  | - |  | - |  | (1) |  | (29) |  | (25,853) |  | (25,883)
Gains (losses) included in OCI |  | 1 |  | - |  | - |  | - |  | - |  | 1
Additions |  | - |  | 65 |  | 25 |  | - |  | 6,728 |  | 6,818
Settlements |  | (25) |  | (119) |  | (41) |  | - |  | - |  | (185)
Balance at September 30, 2019 | $ | 1,209 | $ | 557 | $ | 26 | $ | 456 | $ | 150,652 | $ | 152,900
Changes in unrealized gains (losses) included in earnings relating to assets still held at September 30, 2019 | $ | - | $ | - | $ | 1 | $ | 13 | $ | (15,993) | $ | (15,979)

Gains and losses (realized and unrealized) included in earnings for the quarters and nine months ended September 30, 2020 and 2019 for Level 3 assets and liabilities included in the previous tables are reported in the consolidated statement of operations as follows:

| Quarter ended September 30, 2020 | Nine months ended September 30, 2020
|  |  | Changes in unrealized |  |  | Changes in unrealized
| Total gains | gains (losses) relating to | Total gains | gains (losses) relating to
| (losses) included | assets still held at | (losses) included | assets still held at
(In thousands) | in earnings | reporting date | in earnings | reporting date
Mortgage banking activities | $ | (20,491) | $ | (7,892) | $ | (33,360) | $ | (15,278)
Trading account profit (loss) |  | (10) |  | - |  | (27) |  | 13
Total | $ | (20,501) | $ | (7,892) | $ | (33,387) | $ | (15,265)

97

| Quarter ended September 30, 2019 | Nine months ended September 30, 2019
|  |  | Changes in unrealized |  |  | Changes in unrealized
| Total gains | gains (losses) relating to | Total gains | gains (losses) relating to
| (losses) included | assets still held at | (losses) included | assets still held at
(In thousands) | in earnings | reporting date | in earnings | reporting date
Mortgage banking activities | $ | (4,842) | $ | (1,575) | $ | (25,853) | $ | (15,993)
Trading account profit (loss) |  | (13) |  | 6 |  | (30) |  | 14
Total | $ | (4,855) | $ | (1,569) | $ | (25,883) | $ | (15,979)

The following tables include quantitative information about significant unobservable inputs used to derive the fair value of Level 3 instruments, excluding those instruments for which the unobservable inputs were not developed by the Corporation such as prices of prior transactions and/or unadjusted third-party pricing sources at September 30, 2020 and 2019.

|  |  | Fair value |  |  |  |  |
|  | at September 30, |  |  |  |  |
(In thousands) |  | 2020 |  | Valuation technique | Unobservable inputs | Weighted average (range) [1]
CMO's - trading | $ | 410 |  | Discounted cash flow model | Weighted average life | 1.3 years (0.6 - 1.5 years) |
|  |  |  |  |  | Yield | 3.7% (3.6% - 4.1%) |
|  |  |  |  |  | Prepayment speed | 17.7% (13.8% - 18.4%) |
Other - trading | $ | 413 |  | Discounted cash flow model | Weighted average life | 3.8 years |
|  |  |  |  |  | Yield | 12.0% |
|  |  |  |  |  | Prepayment speed | 10.8% |
Mortgage servicing rights | $ | 123,552 |  | Discounted cash flow model | Prepayment speed | 6.9%(0.2% - 22.1%) |
|  |  |  |  |  | Weighted average life | 6.1 years (0.1 - 12.3 years) |
|  |  |  |  |  | Discount rate | 11.2% (9.5% - 14.7%) |
Loans held-in-portfolio | $ | 96,740 | [2] | External appraisal | Haircut applied on |  |
|  |  |  |  |  | external appraisals | 23.2% (21.0% - 40.0%) |
Other real estate owned | $ | 13,826 | [3] | External appraisal | Haircut applied on |  |
|  |  |  |  |  | external appraisals | 21.5% (5.0% - 30.0%) |
[1] | Weighted average of significant unobservable inputs used to develop Level 3 fair value measurements were calculated by relative fair value.
[2] | Loans held-in-portfolio in which haircuts were not applied to external appraisals were excluded from this table.
[3] | Other real estate owned in which haircuts were not applied to external appraisals were excluded from this table.

98

|  |  | Fair value |  |  |  |  |
|  | at September 30, |  |  |  |  |
(In thousands) |  | 2019 |  | Valuation technique | Unobservable inputs | Weighted average (range) [1]
CMO's - trading | $ | 557 |  | Discounted cash flow model | Weighted average life | 1.7 years (1.4 - 1.8 years) |
|  |  |  |  |  | Yield | 4.0% (3.9% - 4.4%) |
|  |  |  |  |  | Prepayment speed | 18.5% (15.2% - 20.7%) |
Other - trading | $ | 456 |  | Discounted cash flow model | Weighted average life | 5.2 years |
|  |  |  |  |  | Yield | 12.0% |
|  |  |  |  |  | Prepayment speed | 10.8% |
Mortgage servicing rights | $ | 150,652 |  | Discounted cash flow model | Prepayment speed | 6.8% (0.2% - 19.9%) |
|  |  |  |  |  | Weighted average life | 6.2 years (0.1 - 13.9 years) |
|  |  |  |  |  | Discount rate | 11.2% (9.5% - 14.7%) |
Loans held-in-portfolio | $ | 62,442 | [2] | External appraisal | Haircut applied on |  |
|  |  |  |  |  | external appraisals | 10.3% (10.0% - 21.0%) |
Other real estate owned | $ | 15,003 | [3] | External appraisal | Haircut applied on |  |
|  |  |  |  |  | external appraisals | 23.5% (10.0% - 35.0%) |
[1] | Weighted average of significant unobservable inputs used to develop Level 3 fair value measurements were calculated by relative fair value.
[2] | Loans held-in-portfolio in which haircuts were not applied to external appraisals were excluded from this table.
[3] | Other real estate owned in which haircuts were not applied to external appraisals were excluded from this table.

The significant unobservable inputs used in the fair value measurement of the Corporation’s collateralized mortgage obligations and interest-only collateralized mortgage obligation (reported as “other”), which are classified in the “trading” category, are yield, constant prepayment rate, and weighted average life. S ignificant increases (decreases) in any of those inputs in isolation would result in significantly lower (higher) fair value measurement. Generally, a change in the assumption used for the constant prepayment rate will generate a directionally opposite change in the weighted average life. For example, as the average life is reduced by a higher constant prepayment rate, a lower yield will be realized, and when there is a reduction in the constant prepayment rate, the average life of these collateralized mortgage obligations will extend, thus resulting in a higher yield.The significant unobservable inputs used in the fair value measurement of the Corporation’s mortgage servicing rights are constant prepayment rates and discount rates. Increases in interest rates may result in lower prepayments. Discount rates vary according to products and / or portfolios depending on the perceived risk. Increases in discount rates result in a lower fair value measurement.

99

Note 25 – Fair value of financial instruments

The fair value of financial instruments is the amount at which an asset or obligation could be exchanged in a current transaction between willing parties, other than in a forced or liquidation sale. For those financial instruments with no quoted market prices available, fair values have been estimated using present value calculations or other valuation techniques, as well as management’s best judgment with respect to current economic conditions, including discount rates, estimates of future cash flows, and prepayment assumptions. Many of these estimates involve various assumptions and may vary significantly from amounts that could be realized in actual transactions.

The fair values reflected herein have been determined based on the prevailing rate environment at September 30, 2020 and December 31, 2019, as applicable. In different interest rate environments, fair value estimates can differ significantly, especially for certain fixed rate financial instruments. In addition, the fair values presented do not attempt to estimate the value of the Corporation’s fee generating businesses and anticipated future business activities, that is, they do not represent the Corporation’s value as a going concern. There have been no changes in the Corporation’s valuation methodologies and inputs used to estimate the fair values for each class of financial assets and liabilities not measured at fair value.

The following tables present the carrying amount and estimated fair values of financial instruments with their corresponding level in the fair value hierarchy. The aggregate fair value amounts of the financial instruments disclosed do not represent management’s estimate of the underlying value of the Corporation.

100

|  | September 30, 2020
| Carrying |  |  |  |
(In thousands) | amount | Level 1 | Level 2 | Level 3 | Fair value
Financial Assets: |  |  |  |  |  |  |  |  |  |
Cash and due from banks | $ | 565,202 | $ | 565,202 | $ | - | $ | - | $ | 565,202
Money market investments |  | 11,859,924 |  | 11,853,978 |  | 5,946 |  | - |  | 11,859,924
Trading account debt securities, excluding derivatives[1] |  | 33,053 |  | 4,106 |  | 28,124 |  | 823 |  | 33,053
Debt securities available-for-sale[1] |  | 21,177,839 |  | 3,999,320 |  | 17,177,395 |  | 1,124 |  | 21,177,839
Debt securities held-to-maturity: |  |  |  |  |  |  |  |  |  |
| Obligations of Puerto Rico, States and political subdivisions | $ | 68,646 | $ | - | $ | - | $ | 82,995 | $ | 82,995
| Collateralized mortgage obligation-federal agency |  | 35 |  | - |  | - |  | 37 |  | 37
| Securities in wholly owned statutory business trusts |  | 11,561 |  | - |  | 11,561 |  | - |  | 11,561
| Other |  | 500 |  | - |  | 500 |  | - |  | 500
Total debt securities held-to-maturity | $ | 80,742 | $ | - | $ | 12,061 | $ | 83,032 | $ | 95,093
Equity securities: |  |  |  |  |  |  |  |  |  |
| FHLB stock | $ | 53,252 | $ | - | $ | 53,252 | $ | - | $ | 53,252
| FRB stock |  | 92,721 |  | - |  | 92,721 |  | - |  | 92,721
| Other investments |  | 28,020 |  | - |  | 26,718 |  | 1,679 |  | 28,397
Total equity securities | $ | 173,993 | $ | - | $ | 172,691 | $ | 1,679 | $ | 174,370
Loans held-for-sale | $ | 102,760 | $ | - | $ | - | $ | 104,915 | $ | 104,915
Loans held-in-portfolio |  | 28,466,660 |  | - |  | - |  | 27,023,763 |  | 27,023,763
Mortgage servicing rights |  | 123,552 |  | - |  | - |  | 123,552 |  | 123,552
Derivatives |  | 18,080 |  | - |  | 18,080 |  | - |  | 18,080
|  | September 30, 2020
| Carrying |  |  |  |
(In thousands) | amount | Level 1 | Level 2 | Level 3 | Fair value
Financial Liabilities: |  |  |  |  |  |  |  |  |  |
Deposits: |  |  |  |  |  |  |  |  |  |
| Demand deposits | $ | 48,177,054 | $ | - | $ | 48,177,054 | $ | - | $ | 48,177,054
| Time deposits |  | 7,844,929 |  | - |  | 7,845,290 |  | - |  | 7,845,290
Total deposits | $ | 56,021,983 | $ | - | $ | 56,022,344 | $ | - | $ | 56,022,344
Assets sold under agreements to repurchase | $ | 106,028 | $ | - | $ | 105,699 | $ | - | $ | 105,699
Other short-term borrowings[2] | $ | 100,000 | $ | - | $ | 100,000 | $ | - | $ | 100,000
Notes payable: |  |  |  |  |  |  |  |  |  |
| FHLB advances | $ | 519,208 | $ | - | $ | 540,547 | $ | - | $ | 540,547
| Unsecured senior debt securities |  | 296,257 |  | - |  | 301,082 |  | - |  | 301,082
| Junior subordinated deferrable interest debentures (related to trust preferred securities) |  | 384,922 |  | - |  | 407,262 |  | - |  | 407,262
| FRB advances |  | 1,009 |  | - |  | 1,009 |  | - |  | 1,009
Total notes payable | $ | 1,201,396 | $ | - | $ | 1,249,900 | $ | - | $ | 1,249,900
Derivatives | $ | 15,346 | $ | - | $ | 15,346 | $ | - | $ | 15,346
[1] | Refer to Note 24 to the Consolidated Financial Statements for the fair value by class of financial asset and its hierarchy level
[2] | Refer to Note 16 to the Consolidated Financial Statements for the composition of other short-term borrowings.

101

|  | December 31, 2019
| Carrying |  |  |  |
(In thousands) | amount | Level 1 | Level 2 | Level 3 | Fair value
Financial Assets: |  |  |  |  |  |  |  |  |  |
Cash and due from banks | $ | 388,311 | $ | 388,311 | $ | - | $ | - | $ | 388,311
Money market investments |  | 3,262,286 |  | 3,256,274 |  | 6,012 |  | - |  | 3,262,286
Trading account debt securities, excluding derivatives[1] |  | 40,321 |  | 7,081 |  | 32,270 |  | 970 |  | 40,321
Debt securities available-for-sale[1] |  | 17,648,473 |  | 3,841,715 |  | 13,805,576 |  | 1,182 |  | 17,648,473
Debt securities held-to-maturity: |  |  |  |  |  |  |  |  |  |
| Obligations of Puerto Rico, States and political subdivisions | $ | 85,556 | $ | - | $ | - | $ | 93,002 | $ | 93,002
| Collateralized mortgage obligation-federal agency |  | 45 |  | - |  | - |  | 47 |  | 47
| Securities in wholly owned statutory business trusts |  | 11,561 |  | - |  | 11,561 |  | - |  | 11,561
| Other |  | 500 |  | - |  | 500 |  | - |  | 500
Total debt securities held-to-maturity | $ | 97,662 | $ | - | $ | 12,061 | $ | 93,049 | $ | 105,110
Equity securities: |  |  |  |  |  |  |  |  |  |
| FHLB stock | $ | 43,787 | $ | - | $ | 43,787 | $ | - | $ | 43,787
| FRB stock |  | 93,470 |  | - |  | 93,470 |  | - |  | 93,470
| Other investments |  | 22,630 |  | - |  | 21,328 |  | 7,367 |  | 28,695
Total equity securities | $ | 159,887 | $ | - | $ | 158,585 | $ | 7,367 | $ | 165,952
Loans held-for-sale | $ | 59,203 | $ | - | $ | - | $ | 60,030 | $ | 60,030
Loans held-in-portfolio |  | 26,929,165 |  | - |  | - |  | 25,051,400 |  | 25,051,400
Mortgage servicing rights |  | 150,906 |  | - |  | - |  | 150,906 |  | 150,906
Derivatives |  | 17,966 |  | - |  | 17,966 |  | - |  | 17,966
|  | December 31, 2019
| Carrying |  |  |  |
(In thousands) | amount | Level 1 | Level 2 | Level 3 | Fair value
Financial Liabilities: |  |  |  |  |  |  |  |  |  |
Deposits: |  |  |  |  |  |  |  |  |  |
| Demand deposits | $ | 36,083,809 | $ | - | $ | 36,083,809 | $ | - | $ | 36,083,809
| Time deposits |  | 7,674,797 |  | - |  | 7,598,732 |  | - |  | 7,598,732
Total deposits | $ | 43,758,606 | $ | - | $ | 43,682,541 | $ | - | $ | 43,682,541
Assets sold under agreements to repurchase | $ | 193,378 | $ | - | $ | 193,271 | $ | - | $ | 193,271
Notes payable: |  |  |  |  |  |  |  |  |  |
| FHLB advances | $ | 421,399 | $ | - | $ | 429,718 | $ | - | $ | 429,718
| Unsecured senior debt |  | 295,307 |  | - |  | 323,415 |  | - |  | 323,415
| Junior subordinated deferrable interest debentures (related to trust preferred securities) |  | 384,902 |  | - |  | 395,216 |  | - |  | 395,216
Total notes payable | $ | 1,101,608 | $ | - | $ | 1,148,349 | $ | - | $ | 1,148,349
Derivatives | $ | 16,619 | $ | - | $ | 16,619 | $ | - | $ | 16,619
[1] | Refer to Note 24 to the Consolidated Financial Statements for the fair value by class of financial asset and its hierarchy level.

The notional amount of commitments to extend credit at September 30, 2020 and December 31, 2019 is $ 9.0 billion and $ 8.4 billion, respectively, and represents the unused portion of credit facilities granted to customers. The notional amount of letters of credit at September 30, 2020 and December 31, 2019 is $ 63 million and $ 78 million respectively, and represents the contractual amount that is required to be paid in the event of nonperformance. The fair value of commitments to extend credit and letters of credit, which are based on the fees charged to enter into those agreements, are not material to Popular’s financial statements.

102

Note 26 – Net income per common share

The following table sets forth the computation of net income per common share (“EPS”), basic and diluted, for the quarters and nine months ended September 30, 2020 and 2019:

|  | Quarters ended September 30, | Nine months ended September 30,
(In thousands, except per share information) | 2020 | 2019 | 2020 | 2019
Net income | $ | 168,416 | $ | 165,319 | $ | 330,346 | $ | 504,350
Preferred stock dividends |  | (352) |  | (930) |  | (1,405) |  | (2,792)
Net income applicable to common stock | $ | 168,064 | $ | 164,389 | $ | 328,941 | $ | 501,558
Average common shares outstanding |  | 83,809,272 |  | 96,357,117 |  | 86,567,680 |  | 97,073,177
Average potential dilutive common shares |  | 26,879 |  | 121,210 |  | 78,011 |  | 139,219
Average common shares outstanding - assuming dilution |  | 83,836,151 |  | 96,478,327 |  | 86,645,691 |  | 97,212,396
Basic EPS | $ | 2.01 | $ | 1.71 | $ | 3.80 | $ | 5.17
Diluted EPS | $ | 2.00 | $ | 1.70 | $ | 3.80 | $ | 5.16

As disclosed in Note 18, on May 27, 2020, the Corporation completed its $500 million accelerated share repurchase transaction (“ASR”) in 2020. Under the ASR, the Corporation received from the dealer counterparty an initial delivery of 7,055,919 shares of common stock on February 3, 2020. As part of the final settlement of the ASR, the Corporation received an additional 4,763,216 shares of common stock after the early termination date of March 19, 2020. The early termination resulted from the exercise by the dealer counterparty of its contractual right to terminate the transaction due to the trading price of the Corporation’s common stock falling below a specified level due to the effects of the COVID-19 pandemic on the global markets. The Corporation accounted for the ASR as a treasury stock transaction.

For the quarter and nine months ended September 30, 2020, the Corporation calculated the impact of potential dilutive common shares under the treasury stock method, consistent with the method used for the preparation of the financial statements for the year ended December 31, 2019. For a discussion of the calculation under the treasury stock method, refer to Note 33 of the Consolidated Financial Statements included in the 2019 Form 10-K.

103

Note 27 – Revenue from contracts with customers

The following table presents the Corporation’s revenue streams from contracts with customers by reportable segment for the quarters and nine months ended September 30, 2020 and 2019.

|  | Quarter ended September 30, |  | Nine months ended September 30,
(In thousands) | 2020 |  |  | 2020
|  |  | BPPR |  | Popular U.S. |  |  | BPPR |  | Popular U.S.
Service charges on deposit accounts | $ | 34,078 | $ | 2,771 |  | $ | 100,513 | $ | 8,158
Other service fees: |  |  |  |  |  |  |  |  |
| Debit card fees |  | 10,865 |  | 258 |  |  | 27,717 |  | 725
| Insurance fees, excluding reinsurance |  | 9,269 |  | 642 |  |  | 25,140 |  | 1,910
| Credit card fees, excluding late fees and membership fees |  | 23,631 |  | 194 |  |  | 60,777 |  | 597
| Sale and administration of investment products |  | 5,094 |  | - |  |  | 16,267 |  | -
| Trust fees |  | 4,975 |  | - |  |  | 16,092 |  | -
Total revenue from contracts with customers [1] | $ | 87,912 | $ | 3,865 |  | $ | 246,506 | $ | 11,390
[1] | The amounts include intersegment transactions of $ 0.2 million and $ 2.6 million, respectively, for the quarter and nine months ended September 30, 2020.
|  | Quarter ended September 30, |  | Nine months ended September 30,
(In thousands) | 2019 |  |  | 2019
|  |  | BPPR |  | Popular U.S. |  |  | BPPR |  | Popular U.S.
Service charges on deposit accounts | $ | 37,245 | $ | 3,724 |  | $ | 108,344 | $ | 10,933
Other service fees: |  |  |  |  |  |  |  |  |
| Debit card fees |  | 11,459 |  | 260 |  |  | 34,110 |  | 813
| Insurance fees, excluding reinsurance |  | 8,921 |  | 1,152 |  |  | 29,786 |  | 2,753
| Credit card fees, excluding late fees and membership fees |  | 21,901 |  | 217 |  |  | 61,579 |  | 656
| Sale and administration of investment products |  | 5,714 |  | - |  |  | 16,705 |  | -
| Trust fees |  | 5,277 |  | - |  |  | 15,844 |  | -
Total revenue from contracts with customers [1] | $ | 90,517 | $ | 5,353 |  | $ | 266,368 | $ | 15,155
[1] | The amounts include intersegment transactions of $ 0.2 million and $ 2.3 million, respectively, for the quarter and nine months ended September 30, 2019.

Revenue from contracts with customers is recognized when, or as, the performance obligations are satisfied by the Corporation by transferring the promised services to the customers. A service is transferred to the customer when, or as, the customer obtains control of that service. A performance obligation may be satisfied over time or at a point in time. Revenue from a performance obligation satisfied over time is recognized based on the services that have been rendered to date. Revenue from a performance obligation satisfied at a point in time is recognized when the customer obtains control over the service. The transaction price, or the amount of revenue recognized, reflects the consideration the Corporation expects to be entitled to in exchange for those promised services. In determining the transaction price, the Corporation considers the effects of variable consideration. Variable consideration is included in the transaction price only to the extent it is probable that a significant reversal in the amount of cumulative revenue recognized will not occur. The Corporation is the principal in a transaction if it obtains control of the specified goods or services before they are transferred to the customer. If the Corporation acts as principal, revenues are presented in the gross amount of consideration to which it expects to be entitled and are not netted with any related expenses. On the other hand, the Corporation is an agent if it does not control the specified goods or services before they are transferred to the customer. If the Corporation acts as an agent, revenues are presented in the amount of consideration to which it expects to be entitled, net of related expenses.

Following is a description of the nature and timing of revenue streams from contracts with customers:

Service charges on deposit accounts

Service charges on deposit accounts are earned on retail and commercial deposit activities and include, but are not limited to, nonsufficient fund fees, overdraft fees and checks stop payment fees. These transaction-based fees are recognized at a point in time, upon occurrence of an activity or event or upon the occurrence of a condition which triggers the fee assessment. The Corporation is acting as principal in these transactions.

104

Debit card fees

Debit card fees include, but are not limited to, interchange fees, surcharging income and foreign transaction fees. These transaction-based fees are recognized at a point in time, upon occurrence of an activity or event or upon the occurrence of a condition which triggers the fee assessment. Interchange fees are recognized upon settlement of the debit card payment transactions. The Corporation is acting as principal in these transactions.

Insurance fees

Insurance fees include, but are not limited to, commissions and contingent commissions. Commissions and fees are recognized when related policies are effective since the Corporation does not have an enforceable right to payment for services completed to date. An allowance is created for expected adjustments to commissions earned related to policy cancellations. Contingent commissions are recorded on an accrual basis when the amount to be received is notified by the insurance company. The Corporation is acting as an agent since it arranges for the sale of the policies and receives commissions if, and when, it achieves the sale.

Credit card fees

Credit card fees include, but are not limited to, interchange fees, additional card fees, cash advance fees, balance transfer fees, foreign transaction fees, and returned payments fees. Credit card fees are recognized at a point in time, upon the occurrence of an activity or an event. Interchange fees are recognized upon settlement of the credit card payment transactions. The Corporation is acting as principal in these transactions.

Sale and administration of investment products

Fees from the sale and administration of investment products include, but are not limited to, commission income from the sale of investment products, asset management fees, underwriting fees, and mutual fund fees.

Commission income from investment products is recognized on the trade date since clearing, trade execution, and custody services are satisfied when the customer acquires or disposes of the rights to obtain the economic benefits of the investment products and brokerage contracts have no fixed duration and are terminable at will by either party. The Corporation is acting as principal in these transactions since it performs the service of providing the customer with the ability to acquire or dispose of the rights to obtain the economic benefits of investment products.

Asset management fees are satisfied over time and are recognized in arrears. At contract inception, the estimate of the asset management fee is constrained from the inclusion in the transaction price since the promised consideration is dependent on the market and thus is highly susceptible to factors outside the manager’s influence. As advisor, the broker-dealer subsidiary is acting as principal.

Underwriting fees are recognized at a point in time, when the investment products are sold in the open market at a markup. When the broker-dealer subsidiary is lead underwriter, it is acting as an agent. In turn, when it is a participating underwriter, it is acting as principal.

Mutual fund fees, such as distribution fees, are considered variable consideration and are recognized over time, as the uncertainty of the fees to be received is resolved as NAV is determined and investor activity occurs. The promise to provide distribution-related services is considered a single performance obligation as it requires the provision of a series of distinct services that are substantially the same and have the same pattern of transfer. When the broker-dealer subsidiary is acting as a distributor, it is acting as principal. In turn, when it acts as third-party dealer, it is acting as an agent.

Trust fees

Trust fees are recognized from retirement plan, mutual fund administration, investment management, trustee, escrow, and custody and safekeeping services. These asset management services are considered a single performance obligation as it requires the provision of a series of distinct services that are substantially the same and have the same pattern of transfer. The performance obligation is satisfied over time, except for optional services and certain other services that are satisfied at a point in time. Revenues are recognized in arrears, when, or as, the services are rendered. The Corporation is acting as principal since, as asset manager, it has the obligation to provide the specified service to the customer and has the ultimate discretion in establishing the fee paid by the customer for the specified services.

105

Note 28 – Leases

The Corporation enters in the ordinary course of business into operating and finance leases for land, buildings and equipment. These contracts generally do not include purchase options or residual value guarantees. The remaining lease terms of 0.1 to 33.3years considers options to extend the leases for up to 20.0 years. The Corporation identifies leases when it has both the right to obtain substantially all of the economic benefits from the use of the asset and the right to direct the use of the asset.

The Corporation recognizes right-of-use assets (“ROU assets”) and lease liabilities related to operating and finance leases in its Consolidated Statements of Financial Condition under the caption of other assets and other liabilities, respectively. Refer to Note 13 and Note 17, respectively, for information on the balances of these lease assets and liabilities.

The Corporation uses the incremental borrowing rate for purposes of discounting lease payments for operating and finance leases, since it does not have enough information to determine the rates implicit in the leases. The discount rates are based on fixed-rate and fully amortizing borrowing facilities of its banking subsidiaries that are collateralized. For leases held by non-banking subsidiaries, a credit spread is added to this rate based on financing transactions with a similar credit risk profile.

The following table presents the undiscounted cash flows of operating and finance leases for each of the following periods:

September 30, 2020
(In thousands) |  | Remaining 2020 |  | 2021 |  | 2022 |  | 2023 |  | 2024 |  | Later Years |  | Total Lease Payments |  | Less: Imputed Interest |  | Total
Operating Leases | $ | 7,334 | $ | 31,544 | $ | 27,430 | $ | 25,095 | $ | 23,986 | $ | 74,358 | $ | 189,747 | $ | (24,789) | $ | 164,958
Finance Leases |  | 872 |  | 3,535 |  | 3,629 |  | 3,725 |  | 3,830 |  | 13,163 |  | 28,754 |  | (4,785) |  | 23,969
December 31, 2019
(In thousands) |  | 2020 |  | 2021 |  | 2022 |  | 2023 |  | 2024 |  | Later Years |  | Total Lease Payments |  | Less: Imputed Interest |  | Total
Operating Leases | $ | 29,872 | $ | 27,445 | $ | 23,540 | $ | 21,257 | $ | 20,176 | $ | 70,842 | $ | 193,132 | $ | (27,993) | $ | 165,139
Finance Leases |  | 3,068 |  | 3,159 |  | 3,252 |  | 3,349 |  | 3,448 |  | 8,220 |  | 24,496 |  | (4,686) |  | 19,810

The following table presents the lease cost recognized by the Corporation in the Consolidated Statements of Operations as follows:

|  |  | Quarters ended September 30, | Nine months ended September 30,
(In thousands) | 2020 | 2019 | 2020 | 2019
Finance lease cost: |  |  |  |  |  |  |  |
| Amortization of ROU assets | $ | 525 | $ | 422 | $ | 1,512 | $ | 1,265
| Interest on lease liabilities |  | 299 |  | 296 |  | 900 |  | 901
Operating lease cost |  | 8,361 |  | 7,233 |  | 24,189 |  | 23,156
Short-term lease cost |  | 38 |  | 97 |  | 172 |  | 172
Variable lease cost |  | 12 |  | 3 |  | 37 |  | 5
Sublease income |  | (23) |  | (29) |  | (83) |  | (84)
Net gain recognized from sale and leaseback transaction[1] |  | - |  | - |  | (5,550) |  | -
Total lease cost[2] | $ | 9,212 | $ | 8,022 | $ | 21,177 | $ | 25,415
[1] | During the quarter ended June 30, 2020, the Corporation recognized the transfer of the Caparra Center as a sale. Since the sale and partial leaseback was considered to be at fair value, no portion of the gain on sale was deferred.
[2] | Total lease cost is recognized as part of net occupancy expense, except for the net gain recognized from the sale and leaseback transaction which was included as part of other operating income.

The following table presents supplemental cash flow information and other related information related to operating and finance leases.

106

|  |  |  | Nine months ended
(Dollars in thousands) |  | September 30, 2020 |  | September 30, 2019
Cash paid for amounts included in the measurement of lease liabilities: |  |  |  |  |  |
| Operating cash flows from operating leases | $ | 24,115 | $ | 22,527
| Operating cash flows from finance leases |  | 900 |  | 906
| Financing cash flows from finance leases |  | 1,608 |  | 1,269
ROU assets obtained in exchange for new lease obligations: |  |  |  |
| Operating leases[1] | $ | 13,085 | $ | 7,882
| Finance leases |  | 4,510 |  | -
Weighted-average remaining lease term: |  |  |  |  |  |
| Operating leases |  | 8.1 | years |  | 8.6 | years
| Finance leases |  | 9.2 | years |  | 7.5 | years
Weighted-average discount rate: |  |  |  |  |  |
| Operating leases |  | 3.2 | % |  | 3.6 | %
| Finance leases |  | 5.0 | % |  | 6.0 | %
[1] | During the quarter ended June 30, 2020, the Corporation recognized a lease liability of $11.1 million and a corresponding ROU asset for the same amount as a result of the partial leaseback of the Caparra Center.

As of September 30, 2020, the Corporation has additional operating leases contracts that have not yet commenced with an undiscounted contract amount of $4.5 million, which will have lease terms ranging from 10 to 20 years.

107

Note 29 – Pension and postretirement benefits

The Corporation has a non-contributory defined benefit pension plan and supplementary pension benefit restoration plans for regular employees of certain of its subsidiaries (the “Pension Plans”). The accrual of benefits under the Pension Plans is frozen to all participants. The Corporation also provides certain postretirement health care benefits for retired employees of certain subsidiaries (the “OPEB Plan”).

The components of net periodic cost for the Pension Plans and the OPEB Plan for the periods presented were as follows:

|  | Pension Plans |  | OPEB Plan
|  | Quarters ended September 30, |  | Quarters ended September 30,
(In thousands) |  | 2020 |  | 2019 |  | 2020 |  | 2019
Personnel Cost: |  |  |  |  |  |  |  |
Service cost | $ | - | $ | - | $ | 178 | $ | 190
Other operating expenses: |  |  |  |  |  |  |  |
Interest cost |  | 5,847 |  | 7,109 |  | 1,228 |  | 1,489
Expected return on plan assets |  | (9,526) |  | (8,096) |  | - |  | -
Amortization of prior service cost/(credit) |  | - |  | - |  | - |  | -
Amortization of net loss |  | 5,220 |  | 5,877 |  | 142 |  | -
Total net periodic pension cost | $ | 1,541 | $ | 4,890 | $ | 1,548 | $ | 1,679

|  | Pension Plans |  | OPEB Plan
|  | Nine months ended September 30, |  | Nine months ended September 30,
(In thousands) |  | 2020 |  | 2019 |  | 2020 |  | 2019
Personnel Cost: |  |  |  |  |  |  |  |
Service cost | $ | - | $ | - | $ | 535 | $ | 570
Other operating expenses: |  |  |  |  |  |  |  |
Interest cost |  | 17,541 |  | 21,329 |  | 3,684 |  | 4,466
Expected return on plan assets |  | (28,577) |  | (24,288) |  | - |  | -
Amortization prior service cost/(credit) |  | - |  | - |  | - |  | -
Amortization of net loss |  | 15,660 |  | 17,629 |  | 426 |  | -
Total net periodic pension cost | $ | 4,624 | $ | 14,670 | $ | 4,645 | $ | 5,036

The Corporation paid the following contributions to the plans for the nine months ended September 30, 2020 and expects to pay the following contributions for the year ending December 31, 2020.

| For the nine months ended | For the year ending
(In thousands) | September 30, 2020 | December 31, 2020
Pension Plans | $ | 171 | $ | 229
OPEB Plan | $ | 4,600 | $ | 6,516

108

Note 30 - Stock-based compensation

Incentive Plan

On May 12, 2020, the shareholders of the Corporation approved the Popular, Inc. 2020 Omnibus Incentive Plan, which permits the Corporation to issue several types of stock-based compensation to employees and directors of the Corporation and/or any of its subsidiaries (the “2020 Incentive Plan”). The 2020 Incentive Plan replaced the Popular, Inc. 2004 Omnibus Incentive Plan, which was in effect prior to the adoption of the 2020 Incentive Plan (the “2004 Incentive Plan” and, together with the 2020 Incentive Plan, the “Incentive Plan”). Participants under the Incentive Plan are designated by the Compensation Committee of the Board of Directors (or its delegate, as determined by the Board). Under the Incentive Plan, the Corporation has issued restricted stock and performance shares for its employees and restricted stock and restricted stock units (“RSU”) to its directors.

The restricted stock granted under the Incentive Plan to employees becomes vested based on the employees’ continued service with Popular. Unless otherwise stated in an agreement, the compensation cost associated with the shares of restricted stock is determined based on a two-prong vesting schedule. The first part is vested ratably over five years commencing at the date of grant (“the graduated vesting portion”) and the second part is vested at termination of employment after attainment of 55 years of age and 10 years of service (“the retirement vesting portion”). The graduated vesting portion is accelerated at termination of employment after attaining 55 years of age and 10 years of service. The vesting schedule for restricted shares granted on or after 2014 was modified as follows, the graduated vesting portion is vested ratably over four years commencing at the date of the grant and the retirement vesting portion is vested at termination of employment after attainment of the earlier of 55 years of age and 10 years of service or 60 years of age and 5 years of service. The graduated vesting portion is accelerated at termination of employment after attaining the earlier of 55 years of age and 10 years of service or 60 years of age and 5 years of service.

The performance share awards granted under the Incentive Plan consist of the opportunity to receive shares of Popular, Inc.’s common stock provided that the Corporation achieves certain goals during a three-year performance cycle. The goals will be based on two metrics weighted equally: the Relative Total Shareholder Return (“TSR”) and the Absolute Earnings per Share (“EPS”) goals. For grants issued on 2020 and thereafter, the EPS goal is substituted by the Absolute Return on Average Assets (“ROA”) goal. The TSR metric is considered to be a market condition under ASC 718. For equity settled awards based on a market condition, the fair value is determined as of the grant date and is not subsequently revised based on actual performance. The EPS and ROA metrics are considered to be a performance condition under ASC 718. The fair value is determined based on the probability of achieving the EPS or ROA goal as of each reporting period. The TSR and EPS or ROA metrics are equally weighted and work independently. The number of shares that will ultimately vest ranges from 50% to a 150% of target based on both market (TSR) and performance (EPS and ROA) conditions. The performance shares vest at the end of the three-year performance cycle. If a participant terminates employment after attaining the earlier of 55 years of age and 10 years of service or 60 years of age and 5 years of service, the performance shares shall continue outstanding and vest at the end of the performance cycle.

The following table summarizes the restricted stock and performance shares activity under the Incentive Plan for members of management.

(Not in thousands) | Shares |  | Weighted-Average Grant Date Fair Value
Non-vested at December 31, 2018 | 382,186 | $ | 36.41
Granted | 218,169 |  | 55.55
Performance Shares Quantity Adjustment | 15,061 |  | 55.72
Vested | (270,051) |  | 44.73
Non-vested at December 31, 2019 | 345,365 | $ | 41.68
Granted | 278,326 |  | 43.21
Performance Shares Quantity Adjustment | (7) |  | 48.79
Vested | (245,002) |  | 43.10
Forfeited | (3,555) |  | 43.72
Non-vested at September 30, 2020 | 375,127 | $ | 41.52

109

During the quarter ended September 30, 2020, 266 shares of restricted stock (September 30, 2019 – 619) were awarded to management under the Incentive Plan. During the quarters ended September 30, 2020 and 2019, no performance shares were awarded to management under the Incentive Plan. For the nine months ended September 30, 2020, 213,511 shares of restricted stock (September 30, 2019 – 152,773) and 64,815 performance shares (September 30, 2019 - 65,396) were awarded to management under the Incentive Plan.

During the quarter ended September 30, 2020, the Corporation recognized $1.0 million of restricted stock expense related to management incentive awards, with a tax benefit of $0.2 million (September 30, 2019 - $1.0 million, with a tax benefit of $0.2 million). For the nine months ended September 30, 2020, the Corporation recognized $6.7 million of restricted stock expense related to management incentive awards, with a tax benefit of $1.1 million (September 30, 2019 - $6.8 million, with a tax benefit of $1.1 million). For the nine months ended September 30, 2020, the fair market value of the restricted stock and performance shares vested was $9.5 million at grant date and $10.9 million at vesting date. This differential triggers a windfall of $0.5 million that was recorded as a reduction on income tax expense. During the quarter ended September 30, 2020 the Corporation recognized $0.3 million of performance shares expense, with a tax benefit of $24 thousand (September 30, 2019 - $0.4 million, with a tax benefit of $23 thousand). For the nine months ended September 30, 2020, the Corporation recognized $3.1 million of performance shares expense, with a tax benefit of $0.3 million (September 30, 2019 - $4.3 million, with a tax benefit of $0.3 million). The total unrecognized compensation cost related to non-vested restricted stock awards and performance shares to members of management at September 30, 2020 was $10.9 million and is expected to be recognized over a weighted-average period of 2.3 years.

The following table summarizes the restricted stock activity under the Incentive Plan for members of the Board of Directors:

(Not in thousands) | Restricted Stock shares |  | Weighted-Average Grant Date Fair Value per Share | Restricted Stock units |  | Weighted-Average Grant Date Fair Value per Unit
Non-vested at December 31, 2018 | - | $ | - | - | $ | -
Granted | 1,052 |  | 49.25 | 27,449 |  | 57.64
Vested | (1,052) |  | 49.25 | (27,449) |  | 57.64
Forfeited | - |  | - | - |  | -
Non-vested at December 31, 2019 | - | $ | - | - | $ | -
Granted | - |  | - | 43,084 |  | 35.46
Vested | - |  | - | (43,084) |  | 35.46
Forfeited | - |  | - | - |  | -
Non-vested at September 30, 2020 | - | $ | - | - | $ | -

The equity awards granted to members of the Board of Directors of Popular, Inc. (the Directors) will vest and become non-forfeitable on the grant date of such award. Effective on May 2019 all equity awards granted to the Directors may be paid in either restricted stocks or RSU, at the Directors’ election. If RSU are elected the Directors may defer the delivery of the shares of common stocks underlying the RSU award after their retirement. To the extent that cash dividends are paid on the Corporation’s outstanding common stocks, the Directors will receive an additional number of RSU that reflect reinvested dividend equivalent.

For 2020 and 2019, all Directors elected RSU. Accordingly, no shares of restricted stock were granted to the Directors and no expense was recorded related to restricted stock shares during the quarters ended September 30, 2020 and 2019. For the nine months ended September 30, 2020, the Corporation did not grant shares of restricted stock to the Directors (September 30, 2019 – 1,052) and did not recognize expense related to the restricted stock shares, (September 30, 2019 - $52 thousand, with a tax benefit of $6 thousand).

During the quarter ended September 30, 2020, 783 RSUs were granted to the Directors (September 30, 2019 - 1,989). During this period, the Corporation recognized expense related to these RSUs of $28 thousand with a tax benefit of $5 thousand (September 30, 2019 - $0.1 million). For the nine months ended September 30, 2020, the Corporation granted 43,084 RSU to the Directors (September 30, 2019 - 27,449). During this period, the Corporation recognized $1.5 million of expense related to these RSU, with a

110

tax benefit of $0.3 million, (September 30, 2019 - $1.5 million, with a tax benefit of $0.2 million). The fair value at vesting date of the RSU vested during the nine months ended September 30, 2020 for directors was $1.5 million.

111

Note 31 – Income taxes

The reason for the difference between the income tax expense applicable to income before provision for income taxes and the amount computed by applying the statutory tax rate in Puerto Rico, were as follows:

|  |  | Quarters ended |
|  |  | September 30, 2020 |  |  |  | September 30, 2019 |
(In thousands) |  | Amount | % of pre-tax income |  |  |  | Amount | % of pre-tax income |
Computed income tax expense at statutory rates | $ | 78,594 | 38 | % |  | $ | 77,508 | 38 | %
Net benefit of tax exempt interest income |  | (31,177) | (15) |  |  |  | (38,103) | (18) |
Deferred tax asset valuation allowance |  | 2,185 | 1 |  |  |  | 3,170 | 1 |
Difference in tax rates due to multiple jurisdictions |  | (2,584) | (1) |  |  |  | (4,233) | (2) |
Effect of income subject to preferential tax rate |  | (3,095) | (2) |  |  |  | (2,243) | (1) |
Unrecognized tax benefits |  | (2,163) | (1) |  |  |  | - | - |
Adjustment due to estimate on the annual effective rate |  | (4,030) | (2) |  |  |  | 2,711 | 1 |
State and local taxes |  | 3,748 | 2 |  |  |  | 2,180 | 1 |
Others |  | (310) | - |  |  |  | 380 | - |
Income tax expense | $ | 41,168 | 20 | % |  | $ | 41,370 | 20 | %

|  |  | Nine months ended |
|  |  | September 30, 2020 |  |  |  | September 30, 2019 |
(In thousands) |  | Amount | % of pre-tax income |  |  |  | Amount | % of pre-tax income |
Computed income tax expense at statutory rates | $ | 149,715 | 38 | % |  | $ | 238,602 | 38 | %
Net benefit of tax exempt interest income |  | (93,497) | (24) |  |  |  | (95,986) | (15) |
Deferred tax asset valuation allowance |  | 10,333 | 3 |  |  |  | 9,915 | 2 |
Difference in tax rates due to multiple jurisdictions |  | 2,081 | 1 |  |  |  | (9,851) | (2) |
Effect of income subject to preferential tax rate |  | (7,722) | (2) |  |  |  | (7,458) | (1) |
Adjustment due to estimate on the annual effective rate |  | 2,821 | 1 |  |  |  | - | - |
Unrecognized tax benefits |  | (2,163) | (1) |  |  |  | - | - |
State and local taxes |  | 5,807 | 1 |  |  |  | 5,535 | 1 |
Others |  | 1,518 | - |  |  |  | (8,834) | (2) |
Income tax expense | $ | 68,893 | 17 | % |  | $ | 131,923 | 21 | %

For the nine months period ended September 30, 2020, the Corporation recorded an income tax expense of $68.9 million, compared to $131.9 million for the nine months period ended September 30, 2019. The reduction in income tax expense reflects the impact of lower pre-tax income, resulting primarily from a higher provision for credit losses and the impact of the COVID-19 pandemic.

The following table presents a breakdown of the significant components of the Corporation’s deferred tax assets and liabilities.

112

|  |  | September 30, 2020
(In thousands) |  | PR |  | US |  | Total
Deferred tax assets: |  |  |  |  |  |
Tax credits available for carryforward | $ | 3,003 | $ | 5,269 | $ | 8,272
Net operating loss and other carryforward available |  | 121,842 |  | 701,733 |  | 823,575
Postretirement and pension benefits |  | 78,175 |  | - |  | 78,175
Deferred loan origination fees |  | 15,410 |  | (2,453) |  | 12,957
Allowance for credit losses |  | 405,681 |  | 42,452 |  | 448,133
Accelerated depreciation |  | 3,439 |  | 4,989 |  | 8,428
FDIC-assisted transaction |  | 82,994 |  | - |  | 82,994
Intercompany deferred gains |  | 1,453 |  | - |  | 1,453
Lease liability |  | 23,350 |  | 21,287 |  | 44,637
Difference in outside basis from pass-through entities |  | 59,348 |  | - |  | 59,348
Other temporary differences |  | 37,883 |  | 7,901 |  | 45,784
| Total gross deferred tax assets |  | 832,578 |  | 781,178 |  | 1,613,756
Deferred tax liabilities: |  |  |  |  |  |
Indefinite-lived intangibles |  | 39,908 |  | 37,662 |  | 77,570
Unrealized net gain (loss) on trading and available-for-sale securities |  | 74,101 |  | 8,793 |  | 82,894
Right of use assets |  | 21,266 |  | 19,412 |  | 40,678
Other temporary differences |  | 13,473 |  | 1,182 |  | 14,655
| Total gross deferred tax liabilities |  | 148,748 |  | 67,049 |  | 215,797
Valuation allowance |  | 110,435 |  | 406,590 |  | 517,025
Net deferred tax asset | $ | 573,395 | $ | 307,539 | $ | 880,934
|  |  | December 31, 2019
(In thousands) |  | PR |  | US |  | Total
Deferred tax assets: |  |  |  |  |  |
Tax credits available for carryforward | $ | 2,368 | $ | 5,269 | $ | 7,637
Net operating loss and other carryforward available |  | 112,803 |  | 716,796 |  | 829,599
Postretirement and pension benefits |  | 82,623 |  | - |  | 82,623
Deferred loan origination fees |  | 2,519 |  | (2,759) |  | (240)
Allowance for loan losses |  | 405,475 |  | 10,981 |  | 416,456
Accelerated depreciation |  | 3,439 |  | 4,914 |  | 8,353
FDIC-assisted transaction |  | 82,684 |  | - |  | 82,684
Intercompany deferred gains |  | 1,604 |  | - |  | 1,604
Lease liability |  | 22,694 |  | 23,387 |  | 46,081
Difference in outside basis from pass-through entities |  | 21,670 |  | - |  | 21,670
Other temporary differences |  | 26,554 |  | 7,460 |  | 34,014
| Total gross deferred tax assets |  | 764,433 |  | 766,048 |  | 1,530,481
Deferred tax liabilities: |  |  |  |  |  |
Indefinite-lived intangibles |  | 37,411 |  | 36,058 |  | 73,469
Unrealized net gain (loss) on trading and available-for-sale securities |  | 15,635 |  | 432 |  | 16,067
Right of use assets |  | 20,598 |  | 21,430 |  | 42,028
Other temporary differences |  | 12,778 |  | 1,179 |  | 13,957
| Total gross deferred tax liabilities |  | 86,422 |  | 59,099 |  | 145,521
Valuation allowance |  | 100,175 |  | 399,800 |  | 499,975
Net deferred tax asset | $ | 577,836 | $ | 307,149 | $ | 884,985

113

The net deferred tax asset shown in the table above at September 30, 2020 is reflected in the consolidated statements of financial condition as $0.9 billion in net deferred tax assets in the “Other assets” caption (December 31, 2019 - $0.9 billion) and $1.3 million in deferred tax liabilities in the “Other liabilities” caption (December 31, 2019 - $1.4 million), reflecting the aggregate deferred tax assets or liabilities of individual tax-paying subsidiaries of the Corporation in their respective tax jurisdiction, Puerto Rico or the United States.

A deferred tax asset should be reduced by a valuation allowance if based on the weight of all available evidence, it is more likely than not (a likelihood of more than 50%) that some portion or the entire deferred tax asset will not be realized. The valuation allowance should be sufficient to reduce the deferred tax asset to the amount that is more likely than not to be realized. The determination of whether a deferred tax asset is realizable is based on weighting all available evidence, including both negative and positive evidence. The realization of deferred tax assets, including carryforwards and deductible temporary differences, depends upon the existence of sufficient taxable income of the same character during the carryback or carryforward period. The analysis considers all sources of taxable income available to realize the deferred tax asset, mainly the future reversal of existing taxable temporary differences and future taxable income exclusive of reversing temporary differences and carryforwards.

At September 30, 2020, the deferred tax asset net of deferred tax liabilities of the U.S. operations amounted to $715 million, mainly related to net operating losses expiring between 2017 and 2033, with a valuation allowance of approximately $407 million, for a net deferred tax asset of approximately $308 million. Management evaluates the realization of the deferred tax asset by taxing jurisdiction. The U.S. mainland operations are evaluated, as a whole, since a consolidated income tax return is filed. As of September 30, 2020, the U.S. operation is not in a cumulative three-years loss position. During 2020, two additional pieces of negative evidence arose: further reduction in interest rates combined with a lower expectation of rate increases in the near future and the economic uncertainty around COVID-19 pandemic. This economic disruption was the principal driver of the significant increase in our provision for credit losses during the first quarter of 2020, although net charge-offs for the first three quarters of 2020 and early credit indicators such as NPL inflows were stable in our U.S. operations. Due to the economic uncertainty, at this time, the additional negative evidence related to the economic disruption is not enough to overcome the positive evidence of recent historical operating performance such as sustained loan growth, the early success of new business initiatives and stable credit metrics, in combination with the length of the expiration of the NOLs. The Corporation believes that this objectively verified positive evidence places the U.S. operations in a good position to continue executing its business plan once the economic environment stabilizes after the current pandemic turmoil. As a result, as of September 30, 2020, management estimates that the U.S. operations would earn enough pre-tax income during the carryover period to realize the total amount of net deferred tax asset after valuation allowance. Management will continue to monitor and review the U.S. operation’s results and the pre-tax earnings forecast on a quarterly basis to assess the future realization of the DTA. Management will closely monitor factors like, net income versus forecast, targeted loan growth, net interest income margin, allowance for credit losses, charge offs, NPLs inflows and NPA balances. If such factors worsen during future periods, they could constitute sufficient objectively verifiable negative evidence to overcome the positive evidence that currently exists, and could require additional amounts of valuation allowance to be registered on the DTA. Any increases to the valuation allowance would be reflected as an income tax expense, reducing the Corporation’s earnings.

At September 30, 2020, the Corporation’s net deferred tax assets related to its Puerto Rico operations amounted to $573 million.

The Corporation’s Puerto Rico Banking operation is not in a cumulative three-year loss position and has sustained profitability for the three-year period ended September 30, 2020. This is considered a strong piece of objectively verifiable positive evidence that outweighs any negative evidence considered by management in the evaluation of the realization of the deferred tax asset. Based on this evidence and management’s estimate of future taxable income, the Corporation has concluded that it is more likely than not that such net deferred tax asset of the Puerto Rico Banking operations will be realized as of September 30, 2020.

The Popular, Inc., holding company (“PIHC”) operation is in a cumulative loss position taking into account taxable income exclusive of reversing temporary differences, for the three-year period ended September 30, 2020. Management expects these losses will be a trend in future years. This objectively verifiable negative evidence is considered by management as strong negative evidence that will suggest that income in future years will be insufficient to support the realization of all deferred tax asset. After weighting of negative and positive evidence management concluded, as of the reporting date, that it is more likely than not that the PIHC will not be able to realize any portion of the deferred tax assets. Accordingly, a valuation allowance is recorded on the deferred tax asset at the PIHC, which amounted to $110 million as of September 30, 2020.

114

The extent to which the COVID-19 pandemic further impacts our business, results of operations and financial condition, as well as the operations of our clients, customers, service providers and suppliers, will depend on future developments, which are highly uncertain and cannot be predicted, including the scope and duration of the pandemic and actions taken by governmental authorities and other third parties in response thereto. To the extent that the COVID-19 pandemic results in the continued closure of businesses and a reduction in economic activity, and interest rates, the Corporation and its subsidiaries will be further impacted in the form of reduced revenues, additional expenses and higher credit losses and could result in further impairment or reduction in the assessment of the realizability of our DTA in our Puerto Rico and U.S. operations.

The reconciliation of unrecognized tax benefits, excluding interest, was as follows:

(In millions) |  | 2020 |  |  | 2019
Balance at January 1 | $ | 16.3 |  | $ | 7.2
Additions for tax positions - January through March |  | - |  |  | 0.3
Balance at March 31 | $ | 16.3 |  | $ | 7.5
Additions for tax positions - April through June |  | - |  |  | 0.2
Balance at June 30 | $ | 16.3 |  | $ | 7.7
Reduction as a result of lapse of statute of limitations - July through September |  | (1.5) |  |  | -
Balance at September 30 | $ | 14.8 |  | $ | 7.7

At September 30, 2020, the total amount of accrued interest recognized in the statement of financial condition approximated $4.5 million (December 31, 2019 - $3.5 million). The total interest expense recognized at September 30, 2020 was $1.6 million, net of the reduction of $645 thousand due to the expiration of the statute of limitation (September 30, 2019 - $317 thousand). Management determined that at September 30, 2020 and December 31, 2019 there was no need to accrue for the payment of penalties. The Corporation’s policy is to report interest related to unrecognized tax benefits in income tax expense, while the penalties, if any, are reported in other operating expenses in the consolidated statements of operations.

After consideration of the effect on U.S. federal tax of unrecognized U.S. state tax benefits, the total amount of unrecognized tax benefits, including U.S. and Puerto Rico, that if recognized, would affect the Corporation’s effective tax rate, was approximately $9.8 million at September 30, 2020 (December 31, 2019 - $10.5 million).

The amount of unrecognized tax benefits may increase or decrease in the future for various reasons including adding amounts for current tax year positions, expiration of open income tax returns due to the statutes of limitation, changes in management’s judgment about the level of uncertainty, status of examinations, litigation and legislative activity and the addition or elimination of uncertain tax positions.

The Corporation and its subsidiaries file income tax returns in Puerto Rico, the U.S. federal jurisdiction, various U.S. states and political subdivisions, and foreign jurisdictions. At September 30, 2020, the following years remain subject to examination in the U.S. Federal jurisdiction: 2016 and thereafter; and in the Puerto Rico jurisdiction, 2014 and thereafter. The Corporation anticipates a reduction in the total amount of unrecognized tax benefits within the next 12 months, which could amount to approximately $3.2 million.

115

Note 32 – Supplemental disclosure on the consolidated statements of cash flows

Additional disclosures on cash flow information and non-cash activities for the nine months ended September 30, 2020 and September 30, 2019 are listed in the following table:

(In thousands) |  | September 30, 2020 |  | September 30, 2019
Non-cash activities: |  |  |  |
Loans transferred to other real estate | $ | 16,724 | $ | 44,575
Loans transferred to other property |  | 34,351 |  | 40,384
Total loans transferred to foreclosed assets |  | 51,075 |  | 84,959
Loans transferred to other assets |  | 5,763 |  | 14,174
Financed sales of other real estate assets |  | 11,401 |  | 11,710
Financed sales of other foreclosed assets |  | 24,188 |  | 22,047
Total financed sales of foreclosed assets |  | 35,589 |  | 33,757
Financed sale of premises and equipment |  | 31,350 |  | -
Transfers from loans held-in-portfolio to loans held-for-sale |  | 65,229 |  | -
Transfers from loans held-for-sale to loans held-in-portfolio |  | 17,640 |  | 7,735
Loans securitized into investment securities[1] |  | 307,512 |  | 331,112
Trades receivable from brokers and counterparties |  | 65,993 |  | 66,389
Trades payable to brokers and counterparties |  | 1,484,410 |  | 26,782
Recognition of mortgage servicing rights on securitizations or asset transfers |  | 6,006 |  | 6,728
Interest capitalized on loans subject to the temporary payment moratorium |  | 17,625 |  | -
Loans booked under the GNMA buy-back option |  | 121,531 |  | 52,711
Capitalization of lease right of use asset |  | 25,620 |  | 169,123
[1] | Includes loans securitized into trading securities and subsequently sold before quarter end. |  |  |  |

The following table provides a reconciliation of cash and due from banks, and restricted cash reported within the Consolidated Statement of Financial Condition that sum to the total of the same such amounts shown in the Consolidated Statement of Cash Flows.

(In thousands) | September 30, 2020 | September 30, 2019
Cash and due from banks | $ | 558,996 | $ | 476,815
Restricted cash and due from banks |  | 6,206 |  | 25,245
Restricted cash in money market investments |  | 5,946 |  | 5,913
Total cash and due from banks, and restricted cash[2] | $ | 571,148 | $ | 507,973
[2] | Refer to Note 5 - Restrictions on cash and due from banks and certain securities for nature of restrictions.

116

Note 33 – Segment reporting

The Corporation’s corporate structure consists of two reportable segments – Banco Popular de Puerto Rico and Popular U.S. Management determined the reportable segments based on the internal reporting used to evaluate performance and to assess where to allocate resources. The segments were determined based on the organizational structure, which focuses primarily on the markets the segments serve, as well as on the products and services offered by the segments.

Banco Popular de Puerto Rico:

Given that Banco Popular de Puerto Rico constitutes a significant portion of the Corporation’s results of operations and total assets at September 30, 2020, additional disclosures are provided for the business areas included in this reportable segment, as described below:

 Commercial banking represents the Corporation’s banking operations conducted at BPPR, which are targeted mainly to corporate, small and middle size businesses. It includes aspects of the lending and depository businesses, as well as other finance and advisory services. BPPR allocates funds across business areas based on duration matched transfer pricing at market rates. This area also incorporates income related with the investment of excess funds, as well as a proportionate share of the investment function of BPPR.

 Consumer and retail banking represents the branch banking operations of BPPR which focus on retail clients. It includes the consumer lending business operations of BPPR, as well as the lending operations of Popular Auto and Popular Mortgage. Popular Auto focuses on auto and lease financing, while Popular Mortgage focuses principally on residential mortgage loan originations. The consumer and retail banking area also incorporates income related with the investment of excess funds from the branch network, as well as a proportionate share of the investment function of BPPR.

 Other financial services include the trust and asset management service units of BPPR, the brokerage and investment banking operations of Popular Securities, and the insurance agency and reinsurance businesses of Popular Insurance, Popular Risk Services, and Popular Life Re. Most of the services that are provided by these subsidiaries generate profits based on fee income.

Popular U.S.:

Popular U.S. reportable segment consists of the banking operations of Popular Bank (PB) and Popular Insurance Agency, U.S.A. PB operates through a retail branch network in the U.S. mainland under the name of Popular. Popular Insurance Agency, U.S.A. offers investment and insurance services across the PB branch network.

The Corporate group consists primarily of the holding companies Popular, Inc., Popular North America, Popular International Bank and certain of the Corporation’s investments accounted for under the equity method, including EVERTEC and Centro Financiero BHD, León.

The accounting policies of the individual operating segments are the same as those of the Corporation. Transactions between reportable segments are primarily conducted at market rates, resulting in profits that are eliminated for reporting consolidated results of operations.

The tables that follow present the results of operations and total assets by reportable segments:

117

2020
For the quarter ended September 30, 2020
|  |  |  | Banco Popular |  |  |  | Intersegment
(In thousands) |  |  |  | de Puerto Rico |  | Popular U.S. |  | Eliminations
Net interest income |  |  | $ | 394,662 | $ | 76,481 | $ | 2
Provision for credit losses |  |  |  | 7,288 |  | 11,770 |  | -
Non-interest income |  |  |  | 107,577 |  | 7,186 |  | (138)
Amortization of intangibles |  |  |  | 886 |  | 166 |  | -
Depreciation expense |  |  |  | 11,921 |  | 2,338 |  | -
Other operating expenses |  |  |  | 292,528 |  | 54,679 |  | (136)
Income tax expense |  |  |  | 35,834 |  | 5,350 |  | -
Net income |  |  | $ | 153,782 | $ | 9,364 | $ | -
Segment assets |  |  | $ | 55,388,782 | $ | 10,220,824 | $ | (28,177)
For the quarter ended September 30, 2020
|  | Reportable |  |  |  |  |  |
(In thousands) |  | Segments |  | Corporate |  | Eliminations |  | Total Popular, Inc.
Net interest income (expense) | $ | 471,145 | $ | (10,124) | $ | - | $ | 461,021
Provision for credit losses |  | 19,058 |  | 80 |  | - |  | 19,138
Non-interest income |  | 114,625 |  | 14,230 |  | (88) |  | 128,767
Amortization of intangibles |  | 1,052 |  | 24 |  | - |  | 1,076
Depreciation expense |  | 14,259 |  | 259 |  | - |  | 14,518
Other operating expenses |  | 347,071 |  | (748) |  | (851) |  | 345,472
Income tax expense (benefit) |  | 41,184 |  | (312) |  | 296 |  | 41,168
Net income | $ | 163,146 | $ | 4,803 | $ | 467 | $ | 168,416
Segment assets | $ | 65,581,429 | $ | 5,201,316 | $ | (4,872,376) | $ | 65,910,369

For the nine months ended September 30, 2020
|  |  |  | Banco Popular |  |  |  | Intersegment
(In thousands) |  |  |  | de Puerto Rico |  | Popular U.S. |  | Eliminations
Net interest income |  |  | $ | 1,191,452 | $ | 222,874 | $ | 9
Provision for credit losses |  |  |  | 180,659 |  | 90,442 |  | -
Non-interest income |  |  |  | 315,522 |  | 18,831 |  | (414)
Amortization of intangibles |  |  |  | 4,773 |  | 499 |  | -
Depreciation expense |  |  |  | 36,282 |  | 6,396 |  | -
Other operating expenses |  |  |  | 876,438 |  | 160,749 |  | (408)
Income tax expense |  |  |  | 69,040 |  | 666 |  | -
Net income (loss) |  |  | $ | 339,782 | $ | (17,047) | $ | 3
Segment assets |  |  | $ | 55,388,782 | $ | 10,220,824 | $ | (28,177)
For the nine months ended September 30, 2020
|  | Reportable |  |  |  |  |  | Total
(In thousands) |  | Segments |  | Corporate |  | Eliminations |  | Popular, Inc.
Net interest income (expense) | $ | 1,414,335 | $ | (29,338) | $ | - | $ | 1,384,997
Provision for credit losses |  | 271,101 |  | 217 |  | - |  | 271,318
Non-interest income |  | 333,939 |  | 35,645 |  | (2,119) |  | 367,465
Amortization of intangibles |  | 5,272 |  | 73 |  | - |  | 5,345
Depreciation expense |  | 42,678 |  | 741 |  | - |  | 43,419
Other operating expenses |  | 1,036,779 |  | (1,056) |  | (2,582) |  | 1,033,141
Income tax expense (benefit) |  | 69,706 |  | (964) |  | 151 |  | 68,893
Net income | $ | 322,738 | $ | 7,296 | $ | 312 | $ | 330,346
Segment assets | $ | 65,581,429 | $ | 5,201,316 | $ | (4,872,376) | $ | 65,910,369

118

2019
For the quarter ended September 30, 2019
|  |  |  | Banco Popular |  |  |  | Intersegment
(In thousands) |  |  |  | de Puerto Rico |  | Popular U.S. |  | Eliminations
Net interest income |  |  | $ | 412,182 | $ | 74,391 | $ | 4
Provision for credit losses |  |  |  | 34,481 |  | 2,060 |  | -
Non-interest income |  |  |  | 124,868 |  | 5,953 |  | (140)
Amortization of intangibles |  |  |  | 2,208 |  | 167 |  | -
Depreciation expense |  |  |  | 11,972 |  | 2,046 |  | -
Other operating expenses |  |  |  | 309,815 |  | 51,616 |  | (136)
Income tax expense |  |  |  | 35,286 |  | 6,216 |  | -
Net income |  |  | $ | 143,288 | $ | 18,239 | $ | -
Segment assets |  |  | $ | 42,080,292 | $ | 10,095,526 | $ | (14,414)
For the quarter ended September 30, 2019
|  | Reportable |  |  |  |  |  |
(In thousands) |  | Segments |  | Corporate |  | Eliminations |  | Total Popular, Inc.
Net interest income (expense) | $ | 486,577 | $ | (9,586) | $ | - | $ | 476,991
Provision (reversal) for credit losses |  | 36,541 |  | (2) |  | - |  | 36,539
Non-interest income |  | 130,681 |  | 12,137 |  | (106) |  | 142,712
Amortization of intangibles |  | 2,375 |  | 24 |  | - |  | 2,399
Depreciation expense |  | 14,018 |  | 186 |  | - |  | 14,204
Other operating expenses |  | 361,295 |  | (647) |  | (776) |  | 359,872
Income tax expense (benefit) |  | 41,502 |  | (392) |  | 260 |  | 41,370
Net income | $ | 161,527 | $ | 3,382 | $ | 410 | $ | 165,319
Segment assets | $ | 52,161,404 | $ | 5,134,608 | $ | (4,815,597) | $ | 52,480,415

For the nine months ended September 30, 2019
|  |  |  | Banco Popular |  |  |  | Intersegment
(In thousands) |  |  |  | de Puerto Rico |  | Popular U.S. |  | Eliminations
Net interest income |  |  | $ | 1,231,088 | $ | 221,856 | $ | (53)
Provision for credit losses |  |  |  | 94,651 |  | 23,647 |  | -
Non-interest income |  |  |  | 369,026 |  | 17,309 |  | (421)
Amortization of intangibles |  |  |  | 6,510 |  | 499 |  | -
Depreciation expense |  |  |  | 36,154 |  | 6,215 |  | -
Other operating expenses |  |  |  | 887,941 |  | 151,966 |  | (409)
Income tax expense |  |  |  | 117,413 |  | 15,528 |  | -
Net income |  |  | $ | 457,445 | $ | 41,310 | $ | (65)
Segment assets |  |  | $ | 42,080,292 | $ | 10,095,526 | $ | (14,414)
For the nine months ended September 30, 2019
|  | Reportable |  |  |  |  |  | Total
(In thousands) |  | Segments |  | Corporate |  | Eliminations |  | Popular, Inc.
Net interest income (expense) | $ | 1,452,891 | $ | (28,621) | $ | - | $ | 1,424,270
Provision for credit losses |  | 118,298 |  | 257 |  | - |  | 118,555
Non-interest income |  | 385,914 |  | 33,537 |  | (1,983) |  | 417,468
Amortization of intangibles |  | 7,009 |  | 73 |  | - |  | 7,082
Depreciation expense |  | 42,369 |  | 559 |  | - |  | 42,928
Other operating expenses |  | 1,039,498 |  | (233) |  | (2,365) |  | 1,036,900
Income tax expense (benefit) |  | 132,941 |  | (1,158) |  | 140 |  | 131,923
Net income | $ | 498,690 | $ | 5,418 | $ | 242 | $ | 504,350
Segment assets | $ | 52,161,404 | $ | 5,134,608 | $ | (4,815,597) | $ | 52,480,415

Additional disclosures with respect to the Banco Popular de Puerto Rico reportable segment are as follows:

119

2020
For the quarter ended September 30, 2020
Banco Popular de Puerto Rico
|  |  |  | Consumer |  | Other |  |  |  | Total Banco
|  | Commercial |  | and Retail |  | Financial |  |  |  | Popular de
(In thousands) |  | Banking |  | Banking |  | Services |  | Eliminations |  | Puerto Rico
Net interest income | $ | 164,791 | $ | 228,293 | $ | 1,578 | $ | - | $ | 394,662
Provision for credit losses |  | 4,061 |  | 3,227 |  | - |  | - |  | 7,288
Non-interest income |  | 24,804 |  | 58,955 |  | 24,194 |  | (376) |  | 107,577
Amortization of intangibles |  | 50 |  | 699 |  | 137 |  | - |  | 886
Depreciation expense |  | 5,179 |  | 6,569 |  | 173 |  | - |  | 11,921
Other operating expenses |  | 77,906 |  | 195,624 |  | 19,389 |  | (391) |  | 292,528
Income tax expense |  | 32,331 |  | 2,275 |  | 1,228 |  | - |  | 35,834
Net income | $ | 70,068 | $ | 78,854 | $ | 4,845 | $ | 15 | $ | 153,782
Segment assets | $ | 47,920,631 | $ | 29,358,230 | $ | 2,408,998 | $ | (24,299,077) | $ | 55,388,782

For the nine months ended September 30, 2020
Banco Popular de Puerto Rico
|  |  |  | Consumer |  | Other |  |  |  | Total Banco
|  | Commercial |  | and Retail |  | Financial |  |  |  | Popular de
(In thousands) |  | Banking |  | Banking |  | Services |  | Eliminations |  | Puerto Rico
Net interest income | $ | 486,050 | $ | 694,983 | $ | 10,419 | $ | - | $ | 1,191,452
Provision for credit losses |  | 23,244 |  | 157,415 |  | - |  | - |  | 180,659
Non-interest income |  | 74,771 |  | 170,205 |  | 71,459 |  | (913) |  | 315,522
Amortization of intangibles |  | 148 |  | 2,911 |  | 1,714 |  | - |  | 4,773
Depreciation expense |  | 15,406 |  | 20,383 |  | 493 |  | - |  | 36,282
Other operating expenses |  | 226,232 |  | 587,297 |  | 63,863 |  | (954) |  | 876,438
Income tax expense (benefit) |  | 82,271 |  | (18,912) |  | 5,681 |  | - |  | 69,040
Net income | $ | 213,520 | $ | 116,094 | $ | 10,127 | $ | 41 | $ | 339,782
Segment assets | $ | 47,920,631 | $ | 29,358,230 | $ | 2,408,998 | $ | (24,299,077) | $ | 55,388,782

120

| 2019
| For the quarter ended September 30, 2019
| Banco Popular de Puerto Rico
|  |  |  |  | Consumer |  | Other |  |  |  | Total Banco
|  |  | Commercial |  | and Retail |  | Financial |  |  |  | Popular de
(In thousands) |  | Banking |  | Banking |  | Services |  | Eliminations |  | Puerto Rico
Net interest income | $ | 160,038 | $ | 250,944 | $ | 1,212 | $ | (12) | $ | 412,182
Provision (reversal) for credit losses |  | (23,619) |  | 58,100 |  | - |  | - |  | 34,481
Non-interest income |  | 25,196 |  | 75,854 |  | 24,545 |  | (727) |  | 124,868
Amortization of intangibles |  | 50 |  | 1,072 |  | 1,086 |  | - |  | 2,208
Depreciation expense |  | 5,064 |  | 6,753 |  | 155 |  | - |  | 11,972
Other operating expenses |  | 82,817 |  | 210,753 |  | 16,986 |  | (741) |  | 309,815
Income tax expense |  | 29,340 |  | 2,649 |  | 3,297 |  | - |  | 35,286
Net income | $ | 91,582 | $ | 47,471 | $ | 4,233 | $ | 2 | $ | 143,288
Segment assets | $ | 35,590,229 | $ | 23,714,260 | $ | 379,126 | $ | (17,603,323) | $ | 42,080,292

| For the nine months ended September 30, 2019
| Banco Popular de Puerto Rico
|  |  |  | Consumer |  | Other |  |  |  | Total Banco
|  | Commercial |  | and Retail |  | Financial |  |  |  | Popular de
(In thousands) |  | Banking |  | Banking |  | Services |  | Eliminations |  | Puerto Rico
Net interest income | $ | 464,441 | $ | 762,913 | $ | 3,857 | $ | (123) | $ | 1,231,088
Provision (reversal) for credit losses |  | (22,756) |  | 117,407 |  | - |  | - |  | 94,651
Non-interest income |  | 74,481 |  | 220,064 |  | 76,733 |  | (2,252) |  | 369,026
Amortization of intangibles |  | 147 |  | 3,218 |  | 3,145 |  | - |  | 6,510
Depreciation expense |  | 14,615 |  | 21,071 |  | 468 |  | - |  | 36,154
Other operating expenses |  | 229,767 |  | 611,348 |  | 49,076 |  | (2,250) |  | 887,941
Income tax expense |  | 88,353 |  | 19,878 |  | 9,182 |  | - |  | 117,413
Net income | $ | 228,796 | $ | 210,055 | $ | 18,719 | $ | (125) | $ | 457,445
Segment assets | $ | 35,590,229 | $ | 23,714,260 | $ | 379,126 | $ | (17,603,323) | $ | 42,080,292

Geographic Information

The following information presents selected financial information based on the geographic location where the Corporation conducts its business. The banking operations of BPPR are primarily based in Puerto Rico, where it has the largest retail banking franchise. BPPR also conducts banking operations in the U.S. Virgin Islands, the British Virgin Islands and New York. BPPR’s banking operations in the United States include E-loan, an online platform used to offer personal loans, co-branded credit cards offerings and an online deposit gathering platform. In the Virgin Islands, the BPPR segment offers banking products, including loans and deposits. During the quarter ended September 30, 2020, the BPPR segment generated approximately $41.7 million (2019 - $40.6 million) in revenues from its operations in the United States, including net interest income, service charges on deposit accounts and other service fees. In addition, the BPPR segment generated $33.5 million in revenues (2019 - $35.9 million) from its operations in the U.S. and British Virgin Islands. At September 30, 2020, total assets for the BPPR segment related to its operations in the United States amounted to $579 million (2019 - $574 million).

Geographic Information |  |  |  |
|  |  | Quarter ended |  | Nine months ended
(In thousands) |  | September 30, 2020 |  | September 30, 2019 |  | September 30, 2020 |  | September 30, 2019
Revenues:[1] |  |  |  |  |  |  |  |
Puerto Rico | $ | 476,863 | $ | 505,608 | $ | 1,418,243 | $ | 1,507,386
United States |  | 95,145 |  | 94,510 |  | 279,246 |  | 278,330
Other |  | 17,780 |  | 19,585 |  | 54,973 |  | 56,022
Total consolidated revenues | $ | 589,788 | $ | 619,703 | $ | 1,752,462 | $ | 1,841,738
[1] | Total revenues include net interest income, service charges on deposit accounts, other service fees, mortgage banking activities, net gain (loss) on sale of debt securities, net gain, including impairment on equity securities, net profit on trading account debt securities, net (loss) gain on sale of loans, including valuation adjustment on loans held-for-sale, adjustments (expense) to indemnity reserves on loans sold, and other operating income.

121

Selected Balance Sheet Information:
(In thousands) |  | September 30, 2020 |  | December 31, 2019
Puerto Rico |  |  |  |
| Total assets | $ | 54,218,254 | $ | 40,544,255
| Loans |  | 20,548,257 |  | 18,989,286
| Deposits |  | 46,831,116 |  | 34,664,243
United States |  |  |  |
| Total assets | $ | 10,797,883 | $ | 10,693,536
| Loans |  | 8,276,731 |  | 7,819,187
| Deposits |  | 7,662,877 |  | 7,664,792
Other |  |  |  |
| Total assets | $ | 894,232 | $ | 877,533
| Loans |  | 670,282 |  | 657,603
| Deposits[1] |  | 1,527,990 |  | 1,429,571
[1] | Represents deposits from BPPR operations located in the U.S. and British Virgin Islands.

122

Note 34 – Condensed consolidating financial information of guarantor and issuers of registered guaranteed securities

The following condensed consolidating financial information presents the financial position of Popular, Inc. Holding Company (“PIHC”) (parent only), Popular North America, Inc. (“PNA”) and all other subsidiaries of the Corporation at September 30, 2020 and December 31, 2019, and the results of their operations and cash flows for periods ended September 30, 2020 and 2019.

PNA is an operating, 100% owned subsidiary of PIHC and is the holding company of its wholly-owned subsidiaries: Equity One, Inc. and Popular Bank (“PB”), including PB’s wholly-owned subsidiaries Popular Equipment Finance, Inc., Popular Insurance Agency, U.S.A., and E-LOAN, Inc.

PIHC fully and unconditionally guarantees, joint and severally, all registered debt securities issued by PNA.

123

Condensed Consolidating Statement of Financial Condition (Unaudited)

| At September 30, 2020
|  |  |  |  |  | All other |  |  |  |
|  | Popular Inc. | PNA |  | subsidiaries and |  | Elimination |  | Popular, Inc.
(In thousands) |  | Holding Co. | Holding Co. |  | eliminations |  | entries |  | Consolidated
Assets: |  |  |  |  |  |  |  |  |  |  |  |  |  |
Cash and due from banks |  | $ | 62,727 | $ | - |  | $ | 565,203 |  | $ | (62,728) |  | $ | 565,202
Money market investments |  |  | 177,516 |  | 10,012 |  |  | 11,859,407 |  |  | (187,011) |  |  | 11,859,924
Trading account debt securities, at fair value |  |  | - |  | - |  |  | 33,053 |  |  | - |  |  | 33,053
Debt securities available-for-sale, at fair value |  |  | - |  | - |  |  | 21,177,839 |  |  | - |  |  | 21,177,839
Debt securities held -to maturity, at amortized cost |  |  | 8,726 |  | 2,835 |  |  | 81,602 |  |  | - |  |  | 93,163
| Less - Allowance for credit losses |  |  | - |  | - |  |  | 12,421 |  |  | - |  |  | 12,421
| Debt securities held-to-maturity, net |  |  | 8,726 |  | 2,835 |  |  | 69,181 |  |  | - |  |  | 80,742
Equity securities |  |  | 14,078 |  | 20 |  |  | 160,021 |  |  | (126) |  |  | 173,993
Investment in subsidiaries |  |  | 6,175,196 |  | 1,779,090 |  |  | - |  |  | (7,954,286) |  |  | -
Loans held-for-sale, at lower of cost or fair value |  |  | - |  | - |  |  | 102,760 |  |  | - |  |  | 102,760
Loans held-in-portfolio |  |  | 31,617 |  | - |  |  | 29,548,776 |  |  | 5,955 |  |  | 29,586,348
| Less - Unearned income |  |  | - |  | - |  |  | 193,838 |  |  | - |  |  | 193,838
| Allowance for credit losses |  |  | 433 |  | - |  |  | 925,417 |  |  | - |  |  | 925,850
| Total loans held-in-portfolio, net |  |  | 31,184 |  | - |  |  | 28,429,521 |  |  | 5,955 |  |  | 28,466,660
Premises and equipment, net |  |  | 5,074 |  | - |  |  | 505,399 |  |  | - |  |  | 510,473
Other real estate |  |  | 146 |  | - |  |  | 100,446 |  |  | - |  |  | 100,592
Accrued income receivable |  |  | 194 |  | 9 |  |  | 204,060 |  |  | (30) |  |  | 204,233
Mortgage servicing rights, at fair value |  |  | - |  | - |  |  | 123,552 |  |  | - |  |  | 123,552
Other assets |  |  | 106,702 |  | 22,307 |  |  | 1,711,320 |  |  | (23,623) |  |  | 1,816,706
Goodwill |  |  | - |  | - |  |  | 671,123 |  |  | (1) |  |  | 671,122
Other intangible assets |  |  | 6,390 |  | - |  |  | 17,128 |  |  | - |  |  | 23,518
Total assets |  | $ | 6,587,933 | $ | 1,814,273 |  | $ | 65,730,013 |  | $ | (8,221,850) |  | $ | 65,910,369
Liabilities and Stockholders' Equity |  |  |  |  |  |  |  |  |  |  |
Liabilities: |  |  |  |  |  |  |  |  |  |  |  |  |  |
Deposits: |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Non-interest bearing |  | $ | - | $ | - |  | $ | 13,609,160 |  | $ | (62,728) |  | $ | 13,546,432
| Interest bearing |  |  | - |  | - |  |  | 42,662,562 |  |  | (187,011) |  |  | 42,475,551
|  | Total deposits |  |  | - |  | - |  |  | 56,271,722 |  |  | (249,739) |  |  | 56,021,983
Assets sold under agreements to repurchase |  |  | - |  | - |  |  | 106,028 |  |  | - |  |  | 106,028
Other short-term borrowings |  |  | - |  | - |  |  | 100,000 |  |  | - |  |  | 100,000
Notes payable |  |  | 587,069 |  | 94,111 |  |  | 520,216 |  |  | - |  |  | 1,201,396
Other liabilities |  |  | 88,845 |  | 1,664 |  |  | 2,502,333 |  |  | (23,965) |  |  | 2,568,877
Total liabilities |  |  | 675,914 |  | 95,775 |  |  | 59,500,299 |  |  | (273,704) |  |  | 59,998,284
Stockholders' equity: |  |  |  |  |  |  |  |  |  |  |  |  |  |
Preferred stock |  |  | 22,143 |  | - |  |  | - |  |  | - |  |  | 22,143
Common stock |  |  | 1,045 |  | 2 |  |  | 56,307 |  |  | (56,309) |  |  | 1,045
Surplus |  |  | 4,512,983 |  | 4,173,136 |  |  | 5,840,402 |  |  | (10,004,832) |  |  | 4,521,689
Retained earnings (accumulated deficit) |  |  | 2,176,680 |  | (2,492,461) |  |  | 109,098 |  |  | 2,374,836 |  |  | 2,168,153
Treasury stock, at cost |  |  | (1,016,248) |  | - |  |  | - |  |  | (113) |  |  | (1,016,361)
Accumulated other comprehensive income, net of tax |  |  | 215,416 |  | 37,821 |  |  | 223,907 |  |  | (261,728) |  |  | 215,416
Total stockholders' equity |  |  | 5,912,019 |  | 1,718,498 |  |  | 6,229,714 |  |  | (7,948,146) |  |  | 5,912,085
Total liabilities and stockholders' equity |  | $ | 6,587,933 | $ | 1,814,273 |  | $ | 65,730,013 |  | $ | (8,221,850) |  | $ | 65,910,369

124

Condensed Consolidating Statement of Financial Condition (Unaudited) |  |  |  |  |  |  |  |
|  |  | At December 31, 2019
|  |  |  |  |  |  | All other |  |  |  |
|  |  |  | Popular, Inc. | PNA |  | subsidiaries and |  | Elimination |  | Popular, Inc.
(In thousands) |  | Holding Co. | Holding Co. |  | eliminations |  | entries |  | Consolidated
Assets: |  |  |  |  |  |  |  |  |  |  |  |  |  |
Cash and due from banks |  | $ | 55,956 | $ | - |  | $ | 388,363 |  | $ | (56,008) |  | $ | 388,311
Money market investments |  |  | 221,598 |  | 16,029 |  |  | 3,261,688 |  |  | (237,029) |  |  | 3,262,286
Trading account debt securities, at fair value |  |  | - |  | - |  |  | 40,321 |  |  | - |  |  | 40,321
Debt securities available-for-sale, at fair value |  |  | - |  | - |  |  | 17,648,473 |  |  | - |  |  | 17,648,473
Debt securities held-to-maturity, at amortized cost |  |  | 8,726 |  | 2,835 |  |  | 86,101 |  |  | - |  |  | 97,662
Equity securities |  |  | 10,744 |  | 20 |  |  | 149,322 |  |  | (199) |  |  | 159,887
Investment in subsidiaries |  |  | 6,243,065 |  | 1,806,583 |  |  | - |  |  | (8,049,648) |  |  | -
Loans held-for-sale, at lower of cost or fair value |  |  | - |  | - |  |  | 59,203 |  |  | - |  |  | 59,203
Loans held-in-portfolio |  |  | 32,027 |  | - |  |  | 27,549,874 |  |  | 5,955 |  |  | 27,587,856
| Less - Unearned income |  |  | - |  | - |  |  | 180,983 |  |  | - |  |  | 180,983
| Allowance for loan losses |  |  | 410 |  | - |  |  | 477,298 |  |  | - |  |  | 477,708
| Total loans held-in-portfolio, net |  |  | 31,617 |  | - |  |  | 26,891,593 |  |  | 5,955 |  |  | 26,929,165
Premises and equipment, net |  |  | 3,893 |  | - |  |  | 552,757 |  |  | - |  |  | 556,650
Other real estate |  |  | 146 |  | - |  |  | 121,926 |  |  | - |  |  | 122,072
Accrued income receivable |  |  | 382 |  | 108 |  |  | 180,630 |  |  | (249) |  |  | 180,871
Mortgage servicing rights, at fair value |  |  | - |  | - |  |  | 150,906 |  |  | - |  |  | 150,906
Other assets |  |  | 93,835 |  | 21,324 |  |  | 1,722,839 |  |  | (18,383) |  |  | 1,819,615
Goodwill |  |  | - |  | - |  |  | 671,123 |  |  | (1) |  |  | 671,122
Other intangible assets |  |  | 6,463 |  | - |  |  | 22,317 |  |  | - |  |  | 28,780
Total assets |  | $ | 6,676,425 | $ | 1,846,899 |  | $ | 51,947,562 |  | $ | (8,355,562) |  | $ | 52,115,324
Liabilities and Stockholders' Equity |  |  |  |  |  |  |  |  |  |  |
Liabilities: |  |  |  |  |  |  |  |  |  |  |  |  |  |
Deposits: |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Non-interest bearing |  | $ | - | $ | - |  | $ | 9,216,181 |  | $ | (56,008) |  | $ | 9,160,173
| Interest bearing |  |  | - |  | - |  |  | 34,835,462 |  |  | (237,029) |  |  | 34,598,433
|  | Total deposits |  |  | - |  | - |  |  | 44,051,643 |  |  | (293,037) |  |  | 43,758,606
Assets sold under agreements to repurchase |  |  | - |  | - |  |  | 193,378 |  |  | - |  |  | 193,378
Notes payable |  |  | 586,119 |  | 94,090 |  |  | 421,399 |  |  | - |  |  | 1,101,608
Other liabilities |  |  | 73,596 |  | 3,200 |  |  | 986,865 |  |  | (18,708) |  |  | 1,044,953
Total liabilities |  |  | 659,715 |  | 97,290 |  |  | 45,653,285 |  |  | (311,745) |  |  | 46,098,545
Stockholders' equity: |  |  |  |  |  |  |  |  |  |  |  |  |  |
Preferred stock |  |  | 50,160 |  | - |  |  | - |  |  | - |  |  | 50,160
Common stock |  |  | 1,044 |  | 2 |  |  | 56,307 |  |  | (56,309) |  |  | 1,044
Surplus |  |  | 4,438,706 |  | 4,173,169 |  |  | 5,847,389 |  |  | (10,011,852) |  |  | 4,447,412
Retained earnings (accumulated deficit) |  |  | 2,156,442 |  | (2,425,429) |  |  | 555,398 |  |  | 1,861,504 |  |  | 2,147,915
Treasury stock, at cost |  |  | (459,704) |  | - |  |  | - |  |  | (110) |  |  | (459,814)
Accumulated other comprehensive (loss) income, net of tax |  |  | (169,938) |  | 1,867 |  |  | (164,817) |  |  | 162,950 |  |  | (169,938)
Total stockholders' equity |  |  | 6,016,710 |  | 1,749,609 |  |  | 6,294,277 |  |  | (8,043,817) |  |  | 6,016,779
Total liabilities and stockholders' equity |  | $ | 6,676,425 | $ | 1,846,899 |  | $ | 51,947,562 |  | $ | (8,355,562) |  | $ | 52,115,324

125

Condensed Consolidating Statement of Operations (Unaudited) |  |  |  |  |  |  |  |  |
|  |  |  | Quarter ended September 30, 2020
|  |  |  |  |  |  |  | All other |  |  |  |  |  |
|  |  | Popular, Inc. | PNA | subsidiaries and | Elimination | Popular, Inc.
(In thousands) |  | Holding Co. | Holding Co. | eliminations | entries | Consolidated
Interest and dividend income: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Dividend income from subsidiaries |  | $ | 2,000 |  | $ | - |  | $ | - |  | $ | (2,000) |  | $ | -
| Loans |  |  | 566 |  |  | - |  |  | 430,720 |  |  | - |  |  | 431,286
| Money market investments |  |  | 97 |  |  | 18 |  |  | 2,774 |  |  | (116) |  |  | 2,773
| Investment securities |  |  | 332 |  |  | 47 |  |  | 78,763 |  |  | - |  |  | 79,142
| Total interest and dividend income |  |  | 2,995 |  |  | 65 |  |  | 512,257 |  |  | (2,116) |  |  | 513,201
Interest expense: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Deposits |  |  | - |  |  | - |  |  | 37,670 |  |  | (116) |  |  | 37,554
| Short-term borrowings |  |  | - |  |  | - |  |  | 416 |  |  | - |  |  | 416
| Long-term debt |  |  | 9,632 |  |  | 1,557 |  |  | 3,021 |  |  | - |  |  | 14,210
| Total interest expense |  |  | 9,632 |  |  | 1,557 |  |  | 41,107 |  |  | (116) |  |  | 52,180
Net interest (expense) income |  |  | (6,637) |  |  | (1,492) |  |  | 471,150 |  |  | (2,000) |  |  | 461,021
Provision for credit losses - loan portfolios |  |  | 80 |  |  | - |  |  | 19,372 |  |  | - |  |  | 19,452
Provision (reversal) for credit losses - investment securities |  |  | - |  |  | - |  |  | (314) |  |  | - |  |  | (314)
Net interest (expense) income after provision for credit losses |  |  | (6,717) |  |  | (1,492) |  |  | 452,092 |  |  | (2,000) |  |  | 441,883
Service charges on deposit accounts |  |  | - |  |  | - |  |  | 36,849 |  |  | - |  |  | 36,849
Other service fees |  |  | - |  |  | - |  |  | 69,967 |  |  | (88) |  |  | 69,879
Mortgage banking activities |  |  | - |  |  | - |  |  | (9,526) |  |  | - |  |  | (9,526)
Net gain, including impairment on equity securities |  |  | 666 |  |  | - |  |  | 4,481 |  |  | 3 |  |  | 5,150
Net gain on sale of debt securities |  |  | - |  |  | - |  |  | 41 |  |  | - |  |  | 41
Net profit on trading account debt securities |  |  | - |  |  | - |  |  | 20 |  |  | - |  |  | 20
Net loss on sale of loans, including valuation adjustments on loans held-for-sale |  |  | - |  |  | - |  |  | (2,198) |  |  | - |  |  | (2,198)
Indemnity reserves on loans sold expense |  |  | - |  |  | - |  |  | 4,183 |  |  | - |  |  | 4,183
Other operating income |  |  | 6,985 |  |  | - |  |  | 17,387 |  |  | (3) |  |  | 24,369
| Total non-interest income |  |  | 7,651 |  |  | - |  |  | 121,204 |  |  | (88) |  |  | 128,767
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Personnel costs |  |  | 15,180 |  |  | - |  |  | 120,761 |  |  | - |  |  | 135,941
Net occupancy expenses |  |  | 1,031 |  |  | - |  |  | 24,875 |  |  | 1 |  |  | 25,907
Equipment expenses |  |  | 1,969 |  |  | 2 |  |  | 22,117 |  |  | - |  |  | 24,088
Other taxes |  |  | 65 |  |  | - |  |  | 13,853 |  |  | - |  |  | 13,918
Professional fees |  |  | 17,659 |  |  | 29 |  |  | 78,875 |  |  | (89) |  |  | 96,474
Communications |  |  | 107 |  |  | - |  |  | 5,587 |  |  | - |  |  | 5,694
Business promotion |  |  | 545 |  |  | - |  |  | 14,119 |  |  | - |  |  | 14,664
FDIC deposit insurance |  |  | - |  |  | - |  |  | 6,568 |  |  | - |  |  | 6,568
Other real estate owned (OREO) (income) expenses |  |  | - |  |  | - |  |  | (1,615) |  |  | - |  |  | (1,615)
Other operating expenses |  |  | (37,241) |  |  | 13 |  |  | 76,341 |  |  | (762) |  |  | 38,351
Amortization of intangibles |  |  | 24 |  |  | - |  |  | 1,052 |  |  | - |  |  | 1,076
| Total operating expenses |  |  | (661) |  |  | 44 |  |  | 362,533 |  |  | (850) |  |  | 361,066
Income (loss) before income tax and equity in earnings of subsidiaries |  |  | 1,595 |  |  | (1,536) |  |  | 210,763 |  |  | (1,238) |  |  | 209,584
Income tax expense (benefit) |  |  | 17 |  |  | (323) |  |  | 41,178 |  |  | 296 |  |  | 41,168

126

Income (loss) before equity in earnings of subsidiaries |  |  | 1,578 |  |  | (1,213) |  |  | 169,585 |  |  | (1,534) |  |  | 168,416
Equity in undistributed earnings of subsidiaries |  |  | 166,838 |  |  | 9,339 |  |  | - |  |  | (176,177) |  |  | -
Net income |  | $ | 168,416 |  | $ | 8,126 |  | $ | 169,585 |  | $ | (177,711) |  | $ | 168,416
Comprehensive income, net of tax |  | $ | 164,483 |  | $ | 9,538 |  | $ | 166,295 |  | $ | (175,833) |  | $ | 164,483

127

Condensed Consolidating Statement of Operations (Unaudited)

|  |  |  | Nine months ended September 30, 2020
|  |  |  |  |  |  |  | All other |  |  |  |  |  |
|  |  | Popular, Inc. | PNA | subsidiaries and | Elimination | Popular, Inc.
(In thousands) |  | Holding Co. | Holding Co. | eliminations | entries | Consolidated
Interest and dividend income: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Dividend income from subsidiaries |  | $ | 584,000 |  | $ | - |  | $ | - |  | $ | (584,000) |  | $ | -
| Loans |  |  | 1,686 |  |  | - |  |  | 1,309,716 |  |  | - |  |  | 1,311,402
| Money market investments |  |  | 1,653 |  |  | 86 |  |  | 16,788 |  |  | (1,739) |  |  | 16,788
| Investment securities |  |  | 651 |  |  | 140 |  |  | 243,147 |  |  | - |  |  | 243,938
| Total interest and dividend income |  |  | 587,990 |  |  | 226 |  |  | 1,569,651 |  |  | (585,739) |  |  | 1,572,128
Interest expense: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Deposits |  |  | - |  |  | - |  |  | 144,174 |  |  | (1,739) |  |  | 142,435
| Short-term borrowings |  |  | - |  |  | - |  |  | 2,109 |  |  | - |  |  | 2,109
| Long-term debt |  |  | 28,896 |  |  | 4,672 |  |  | 9,019 |  |  | - |  |  | 42,587
| Total interest expense |  |  | 28,896 |  |  | 4,672 |  |  | 155,302 |  |  | (1,739) |  |  | 187,131
Net interest income (expense) |  |  | 559,094 |  |  | (4,446) |  |  | 1,414,349 |  |  | (584,000) |  |  | 1,384,997
Provision for credit losses - loan portfolios |  |  | 217 |  |  | - |  |  | 271,334 |  |  | - |  |  | 271,551
Provision (reversal) for credit losses - investment securities |  |  | - |  |  | - |  |  | (233) |  |  | - |  |  | (233)
Net interest income (expense) after provision for credit losses |  |  | 558,877 |  |  | (4,446) |  |  | 1,143,248 |  |  | (584,000) |  |  | 1,113,679
Service charges on deposit accounts |  |  | - |  |  | - |  |  | 108,671 |  |  | - |  |  | 108,671
Other service fees |  |  | - |  |  | - |  |  | 188,918 |  |  | (2,182) |  |  | 186,736
Mortgage banking activities |  |  | - |  |  | - |  |  | 671 |  |  | - |  |  | 671
Net gain on sale of debt securities |  |  | - |  |  | - |  |  | 41 |  |  | - |  |  | 41
Net gain, including impairment on equity securities |  |  | 654 |  |  | - |  |  | 4,139 |  |  | 76 |  |  | 4,869
Net profit on trading account debt securities |  |  | - |  |  | - |  |  | 593 |  |  | - |  |  | 593
Net gain on sale of loans, including valuation adjustments on loans held-for-sale |  |  | - |  |  | - |  |  | 981 |  |  | - |  |  | 981
Indemnity reserves on loans sold expense |  |  | - |  |  | - |  |  | (1,770) |  |  | - |  |  | (1,770)
Other operating income |  |  | 13,546 |  |  | - |  |  | 53,140 |  |  | (13) |  |  | 66,673
| Total non-interest income |  |  | 14,200 |  |  | - |  |  | 355,384 |  |  | (2,119) |  |  | 367,465
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Personnel costs |  |  | 49,357 |  |  | - |  |  | 372,581 |  |  | - |  |  | 421,938
Net occupancy expenses |  |  | 2,967 |  |  | - |  |  | 73,584 |  |  | 1 |  |  | 76,552
Equipment expenses |  |  | 3,602 |  |  | 4 |  |  | 62,931 |  |  | - |  |  | 66,537
Other taxes |  |  | 189 |  |  | 1 |  |  | 40,732 |  |  | - |  |  | 40,922
Professional fees |  |  | 38,045 |  |  | 89 |  |  | 252,358 |  |  | (400) |  |  | 290,092
Communications |  |  | 398 |  |  | - |  |  | 16,824 |  |  | - |  |  | 17,222
Business promotion |  |  | 2,482 |  |  | - |  |  | 38,660 |  |  | - |  |  | 41,142
FDIC deposit insurance |  |  | - |  |  | - |  |  | 16,988 |  |  | - |  |  | 16,988
Other real estate owned (OREO) expenses |  |  | - |  |  | - |  |  | 520 |  |  | - |  |  | 520
Other operating expenses |  |  | (97,967) |  |  | 39 |  |  | 204,758 |  |  | (2,183) |  |  | 104,647
Amortization of intangibles |  |  | 73 |  |  | - |  |  | 5,272 |  |  | - |  |  | 5,345
| Total operating expenses |  |  | (854) |  |  | 133 |  |  | 1,085,208 |  |  | (2,582) |  |  | 1,081,905
Income (loss) before income tax and equity in losses of subsidiaries |  |  | 573,931 |  |  | (4,579) |  |  | 413,424 |  |  | (583,537) |  |  | 399,239
Income tax expense (benefit) |  |  | 17 |  |  | (962) |  |  | 69,687 |  |  | 151 |  |  | 68,893

128

Income (loss) before equity in losses of subsidiaries |  |  | 573,914 |  |  | (3,617) |  |  | 343,737 |  |  | (583,688) |  |  | 330,346
Equity in undistributed losses of subsidiaries |  |  | (243,568) |  |  | (17,119) |  |  | - |  |  | 260,687 |  |  | -
Net income (loss) |  | $ | 330,346 |  | $ | (20,736) |  | $ | 343,737 |  | $ | (323,001) |  | $ | 330,346
Comprehensive income, net of tax |  | $ | 715,700 |  | $ | 15,218 |  | $ | 732,461 |  | $ | (747,679) |  | $ | 715,700

Condensed Consolidating Statement of Operations (Unaudited) |  |  |  |  |  |  |  |  |
|  |  |  | Quarter ended September 30, 2019
|  |  |  |  |  |  |  | All other |  |  |  |  |  |
|  | Popular, Inc. | PNA | subsidiaries and | Elimination | Popular, Inc.
(In thousands) | Holding Co. | Holding Co. | eliminations | entries | Consolidated
Interest and dividend income: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Dividend income from subsidiaries |  | $ | 102,000 |  | $ | - |  | $ | - |  | $ | (102,000) |  | $ | -
| Loans |  |  | 576 |  |  | - |  |  | 452,739 |  |  | - |  |  | 453,315
| Money market investments |  |  | 758 |  |  | 55 |  |  | 19,120 |  |  | (814) |  |  | 19,119
| Investment securities |  |  | 160 |  |  | 46 |  |  | 99,336 |  |  | - |  |  | 99,542
| Total interest and dividend income |  |  | 103,494 |  |  | 101 |  |  | 571,195 |  |  | (102,814) |  |  | 571,976
Interest expense: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Deposits |  |  | - |  |  | - |  |  | 79,574 |  |  | (814) |  |  | 78,760
| Short-term borrowings |  |  | - |  |  | - |  |  | 1,572 |  |  | - |  |  | 1,572
| Long-term debt |  |  | 9,632 |  |  | 1,556 |  |  | 3,465 |  |  | - |  |  | 14,653
| Total interest expense |  |  | 9,632 |  |  | 1,556 |  |  | 84,611 |  |  | (814) |  |  | 94,985
Net interest income (expense) |  |  | 93,862 |  |  | (1,455) |  |  | 486,584 |  |  | (102,000) |  |  | 476,991
Provision (reversal) for credit losses - loan portfolios |  |  | (2) |  |  | - |  |  | 36,541 |  |  | - |  |  | 36,539
Net interest income (expense) after provision for credit losses |  |  | 93,864 |  |  | (1,455) |  |  | 450,043 |  |  | (102,000) |  |  | 440,452
Service charges on deposit accounts |  |  | - |  |  | - |  |  | 40,969 |  |  | - |  |  | 40,969
Other service fees |  |  | - |  |  | - |  |  | 71,393 |  |  | (84) |  |  | 71,309
Mortgage banking activities |  |  | - |  |  | - |  |  | 10,492 |  |  | - |  |  | 10,492
Net loss on sale of debt securities |  |  | - |  |  | - |  |  | (20) |  |  | - |  |  | (20)
Net gain, including impairment on equity securities |  |  | 64 |  |  | - |  |  | 148 |  |  | 1 |  |  | 213
Net profit on trading account debt securities |  |  | - |  |  | - |  |  | 295 |  |  | - |  |  | 295
Indemnity reserves on loans sold expense |  |  | - |  |  | - |  |  | (3,411) |  |  | - |  |  | (3,411)
Other operating income (expense) |  |  | 4,626 |  |  | (350) |  |  | 18,610 |  |  | (21) |  |  | 22,865
| Total non-interest income |  |  | 4,690 |  |  | (350) |  |  | 138,476 |  |  | (104) |  |  | 142,712
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Personnel costs |  |  | 14,207 |  |  | - |  |  | 133,475 |  |  | - |  |  | 147,682
Net occupancy expenses |  |  | 1,006 |  |  | - |  |  | 23,589 |  |  | - |  |  | 24,595
Equipment expenses |  |  | 917 |  |  | 1 |  |  | 20,678 |  |  | - |  |  | 21,596
Other taxes |  |  | 61 |  |  | - |  |  | 13,967 |  |  | - |  |  | 14,028
Professional fees |  |  | 6,370 |  |  | 13 |  |  | 92,263 |  |  | (85) |  |  | 98,561
Communications |  |  | 150 |  |  | - |  |  | 5,731 |  |  | - |  |  | 5,881
Business promotion |  |  | 754 |  |  | - |  |  | 17,611 |  |  | - |  |  | 18,365
FDIC deposit insurance |  |  | - |  |  | - |  |  | 2,923 |  |  | - |  |  | 2,923
Other real estate owned (OREO) (income) expenses |  |  | - |  |  | - |  |  | (185) |  |  | - |  |  | (185)
Other operating expenses |  |  | (24,112) |  |  | 14 |  |  | 65,418 |  |  | (690) |  |  | 40,630
Amortization of intangibles |  |  | 24 |  |  | - |  |  | 2,375 |  |  | - |  |  | 2,399
| Total operating expenses |  |  | (623) |  |  | 28 |  |  | 377,845 |  |  | (775) |  |  | 376,475
Income (loss) before income tax and equity in earnings of subsidiaries |  |  | 99,177 |  |  | (1,833) |  |  | 210,674 |  |  | (101,329) |  |  | 206,689
Income tax (benefit) expense |  |  | - |  |  | (385) |  |  | 41,494 |  |  | 261 |  |  | 41,370

129

Income (loss) before equity in earnings of subsidiaries |  |  | 99,177 |  |  | (1,448) |  |  | 169,180 |  |  | (101,590) |  |  | 165,319
Equity in undistributed earnings of subsidiaries |  |  | 66,142 |  |  | 18,210 |  |  | - |  |  | (84,352) |  |  | -
Net income |  | $ | 165,319 |  | $ | 16,762 |  | $ | 169,180 |  | $ | (185,942) |  | $ | 165,319
Comprehensive income, net of tax |  | $ | 217,652 |  | $ | 25,872 |  | $ | 222,592 |  | $ | (248,464) |  | $ | 217,652

130

Condensed Consolidating Statement of Operations (Unaudited) |  |  |  |  |  |  |  |  |  |  |  |
|  |  |  | Nine months ended September 30, 2019
|  |  |  |  |  |  |  | All other |  |  |  |  |  |
|  |  | Popular, Inc. | PNA | subsidiaries and | Elimination | Popular, Inc.
(In thousands) |  | Holding Co. | Holding Co. | eliminations | entries | Consolidated
Interest and dividend income: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Dividend income from subsidiaries |  | $ | 356,300 |  | $ | - |  | $ | - |  | $ | (356,300) |  | $ | -
| Loans |  |  | 1,661 |  |  | - |  |  | 1,353,571 |  |  | - |  |  | 1,355,232
| Money market investments |  |  | 2,498 |  |  | 161 |  |  | 70,873 |  |  | (2,659) |  |  | 70,873
| Investment securities |  |  | 473 |  |  | 139 |  |  | 274,207 |  |  | - |  |  | 274,819
| Total interest and dividend income |  |  | 360,932 |  |  | 300 |  |  | 1,698,651 |  |  | (358,959) |  |  | 1,700,924
Interest expense: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| Deposits |  |  | - |  |  | - |  |  | 230,694 |  |  | (2,659) |  |  | 228,035
| Short-term borrowings |  |  | - |  |  | - |  |  | 4,828 |  |  | - |  |  | 4,828
| Long-term debt |  |  | 28,896 |  |  | 4,671 |  |  | 10,224 |  |  | - |  |  | 43,791
| Total interest expense |  |  | 28,896 |  |  | 4,671 |  |  | 245,746 |  |  | (2,659) |  |  | 276,654
Net interest income (expense) |  |  | 332,036 |  |  | (4,371) |  |  | 1,452,905 |  |  | (356,300) |  |  | 1,424,270
Provision for credit losses - loan portfolios |  |  | 257 |  |  | - |  |  | 118,298 |  |  | - |  |  | 118,555
Net interest income (expense) after provision for credit losses |  |  | 331,779 |  |  | (4,371) |  |  | 1,334,607 |  |  | (356,300) |  |  | 1,305,715
Service charges on deposit accounts |  |  | - |  |  | - |  |  | 119,277 |  |  | - |  |  | 119,277
Other service fees |  |  | 2 |  |  | - |  |  | 211,565 |  |  | (1,920) |  |  | 209,647
Mortgage banking activities |  |  | - |  |  | - |  |  | 18,645 |  |  | - |  |  | 18,645
Net loss on sale of debt securities |  |  | - |  |  | - |  |  | (20) |  |  | - |  |  | (20)
Net gain, including impairment on equity securities |  |  | 934 |  |  | - |  |  | 1,261 |  |  | (21) |  |  | 2,174
Net profit on trading account debt securities |  |  | - |  |  | - |  |  | 977 |  |  | - |  |  | 977
Indemnity reserves on loans sold expense |  |  | - |  |  | - |  |  | (1,664) |  |  | - |  |  | (1,664)
Other operating income (expense) |  |  | 13,431 |  |  | (984) |  |  | 56,026 |  |  | (41) |  |  | 68,432
| Total non-interest income (expense) |  |  | 14,367 |  |  | (984) |  |  | 406,067 |  |  | (1,982) |  |  | 417,468
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Personnel costs |  |  | 46,910 |  |  | - |  |  | 385,388 |  |  | - |  |  | 432,298
Net occupancy expenses |  |  | 3,231 |  |  | - |  |  | 68,243 |  |  | (43) |  |  | 71,431
Equipment expenses |  |  | 2,616 |  |  | 3 |  |  | 60,005 |  |  | - |  |  | 62,624
Other taxes |  |  | 185 |  |  | 1 |  |  | 38,081 |  |  | - |  |  | 38,267
Professional fees |  |  | 13,780 |  |  | 68 |  |  | 267,841 |  |  | (414) |  |  | 281,275
Communications |  |  | 483 |  |  | - |  |  | 17,202 |  |  | - |  |  | 17,685
Business promotion |  |  | 2,435 |  |  | - |  |  | 49,723 |  |  | - |  |  | 52,158
FDIC deposit insurance |  |  | - |  |  | - |  |  | 13,007 |  |  | - |  |  | 13,007
Other real estate owned (OREO) expenses |  |  | - |  |  | - |  |  | 3,729 |  |  | - |  |  | 3,729
Other operating expenses |  |  | (69,904) |  |  | 43 |  |  | 179,123 |  |  | (1,908) |  |  | 107,354
Amortization of intangibles |  |  | 73 |  |  | - |  |  | 7,009 |  |  | - |  |  | 7,082
| Total operating expenses |  |  | (191) |  |  | 115 |  |  | 1,089,351 |  |  | (2,365) |  |  | 1,086,910
Income (loss) before income tax and equity in earnings of subsidiaries |  |  | 346,337 |  |  | (5,470) |  |  | 651,323 |  |  | (355,917) |  |  | 636,273
Income tax (benefit) expense |  |  | - |  |  | (1,149) |  |  | 132,932 |  |  | 140 |  |  | 131,923

131

Income (loss) before equity in earnings of subsidiaries |  |  | 346,337 |  |  | (4,321) |  |  | 518,391 |  |  | (356,057) |  |  | 504,350
Equity in undistributed earnings of subsidiaries |  |  | 158,013 |  |  | 41,248 |  |  | - |  |  | (199,261) |  |  | -
Net income |  | $ | 504,350 |  | $ | 36,927 |  | $ | 518,391 |  | $ | (555,318) |  | $ | 504,350
Comprehensive income, net of tax |  | $ | 793,444 |  | $ | 85,389 |  | $ | 810,359 |  | $ | (895,748) |  | $ | 793,444

132

Condensed Consolidating Statement of Cash Flows (Unaudited)

|  |  |  |  |  | Nine months ended September 30, 2020
|  |  |  |  |  |  |  |  |  | All other |  |  |  |
|  |  |  |  |  | Popular, Inc. |  | PNA |  | subsidiaries |  | Elimination |  | Popular, Inc.
(In thousands) |  | Holding Co. |  | Holding Co. |  | and eliminations |  | entries |  | Consolidated
Cash flows from operating activities: |  |  |  |  |  |  |  |  |  |
Net income (loss) | $ | 330,346 | $ | (20,736) | $ | 343,737 | $ | (323,001) | $ | 330,346
Adjustments to reconcile net income to net cash provided by (used in) operating activities: |  |  |  |  |  |  |  |  |  |
| Equity in earnings of subsidiaries, net of dividends or distributions |  | 243,568 |  | 17,119 |  | - |  | (260,687) |  | -
| Provision for credit losses |  | 217 |  | - |  | 271,101 |  | - |  | 271,318
| Amortization of intangibles |  | 73 |  | - |  | 5,272 |  | - |  | 5,345
| Depreciation and amortization of premises and equipment |  | 741 |  | - |  | 42,678 |  | - |  | 43,419
| Net accretion of discounts and amortization of premiums and deferred fees |  | 926 |  | 20 |  | (57,080) |  | - |  | (56,134)
| Share-based compensation |  | 6,032 |  | - |  | 2,276 |  | - |  | 8,308
| Fair value adjustments on mortgage servicing rights |  | - |  | - |  | 33,360 |  | - |  | 33,360
| Adjustment to indemnity reserves on loans sold |  | - |  | - |  | 1,770 |  | - |  | 1,770
| Earnings from investments under the equity method, net of dividends or distributions |  | (11,797) |  | - |  | (7,363) |  | - |  | (19,160)
| Deferred income tax benefit |  | - |  | (962) |  | 27,553 |  | 151 |  | 26,742
| Gain on: |  |  |  |  |  |  |  |  |  |
|  |  | Disposition of premises and equipment and other productive assets |  | (1) |  | - |  | (10,285) |  | - |  | (10,286)
|  |  | Proceeds from insurance claims |  | - |  | - |  | (366) |  | - |  | (366)
|  |  | Sale of debt securities |  | - |  | - |  | (41) |  | - |  | (41)
|  |  | Sale of loans, including valuation adjustments on loans held for sale and mortgage banking activities |  | - |  | - |  | (21,370) |  | - |  | (21,370)
|  |  | Sale of foreclosed assets, including write-downs |  | - |  | - |  | (13,676) |  | - |  | (13,676)
| Acquisitions of loans held-for-sale |  | - |  | - |  | (151,916) |  | - |  | (151,916)
| Proceeds from sale of loans held-for-sale |  | - |  | - |  | 51,077 |  | - |  | 51,077
| Net originations on loans held-for-sale |  | - |  | - |  | (243,954) |  | - |  | (243,954)
| Net decrease (increase) in: |  |  |  |  |  |  |  |  |  |
|  |  | Trading debt securities |  | - |  | - |  | 287,764 |  | - |  | 287,764
|  |  | Equity securities |  | (3,334) |  | - |  | (2,056) |  | - |  | (5,390)
|  |  | Accrued income receivable |  | 187 |  | 98 |  | (48,523) |  | (219) |  | (48,457)
|  |  | Other assets |  | (3,590) |  | (22) |  | 73,767 |  | 5,088 |  | 75,243
| Net (decrease) increase in: |  |  |  |  |  |  |  |  |  |
|  |  | Interest payable |  | (4,594) |  | (1,550) |  | (5,383) |  | 219 |  | (11,308)
|  |  | Pension and other postretirement benefits obligations |  | - |  | - |  | 4,225 |  | - |  | 4,225
|  |  | Other liabilities |  | 15,153 |  | 15 |  | (74,962) |  | (5,475) |  | (65,269)
Total adjustments |  | 243,581 |  | 14,718 |  | 163,868 |  | (260,923) |  | 161,244
Net cash provided by (used in) operating activities |  | 573,927 |  | (6,018) |  | 507,605 |  | (583,924) |  | 491,590
Cash flows from investing activities: |  |  |  |  |  |  |  |  |  |
| Net decrease (increase) in money market investments |  | 44,000 |  | 6,018 |  | (8,597,704) |  | (50,018) |  | (8,597,704)
| Purchases of investment securities: |  |  |  |  |  |  |  |  |  |
|  |  | Available-for-sale |  | - |  | - |  | (15,997,778) |  | - |  | (15,997,778)
|  |  | Equity |  | - |  | - |  | (28,812) |  | (73) |  | (28,885)
| Proceeds from calls, paydowns, maturities and redemptions of investment securities: |  |  |  |  |  |  |  |  |  |
|  |  | Available-for-sale |  | - |  | - |  | 14,386,967 |  | - |  | 14,386,967
|  |  | Held-to-maturity |  | - |  | - |  | 5,770 |  | - |  | 5,770
| Proceeds from sale of investment securities: |  |  |  |  |  |  |  |  |  |
|  |  | Available for sale |  | - |  | - |  | 5,103 |  | - |  | 5,103
|  |  | Equity |  | - |  | - |  | 20,169 |  | - |  | 20,169
| Net repayments (disbursements) on loans |  | 436 |  | - |  | (965,901) |  | - |  | (965,465)
| Proceeds from sale of loans |  | - |  | - |  | 64,917 |  | - |  | 64,917
| Acquisition of loan portfolios |  | - |  | - |  | (994,908) |  | - |  | (994,908)
| Payments to acquire other intangible |  | - |  | - |  | (83) |  | - |  | (83)
| Return of capital from equity method investments |  | 131 |  | - |  | 681 |  | - |  | 812
| Payments to acquire equity method investments |  | - |  | - |  | (443) |  | - |  | (443)
| Capital contribution to subsidiary |  | (5,000) |  | - |  | - |  | 5,000 |  | -
| Return of capital from wholly-owned subsidiaries |  | 12,500 |  | - |  | - |  | (12,500) |  | -
| Acquisition of premises and equipment |  | (2,190) |  | - |  | (36,931) |  | - |  | (39,121)
| Proceeds from insurance claims |  | - |  | - |  | 366 |  | - |  | 366

133

| Proceeds from sale of: |  |  |  |  |  |  |  |  |  |
|  |  | Premises and equipment and other productive assets |  | 283 |  | - |  | 20,533 |  | - |  | 20,816
|  |  | Foreclosed assets |  | - |  | - |  | 53,872 |  | - |  | 53,872
Net cash provided by (used in) investing activities |  | 50,160 |  | 6,018 |  | (12,064,182) |  | (57,591) |  | (12,065,595)
Cash flows from financing activities: |  |  |  |  |  |  |  |  |  |
| Net increase (decrease) in: |  |  |  |  |  |  |  |  |  |
|  |  | Deposits |  | - |  | - |  | 12,221,025 |  | 43,298 |  | 12,264,323
|  |  | Assets sold under agreements to repurchase |  | - |  | - |  | (87,350) |  | - |  | (87,350)
|  |  | Other short-term borrowings |  | - |  | - |  | 100,000 |  | - |  | 100,000
| Payments of notes payable |  | - |  | - |  | (127,989) |  | - |  | (127,989)
| Principal payments of finance leases |  | - |  | - |  | (1,608) |  | - |  | (1,608)
| Proceeds from issuance of notes payable |  | - |  | - |  | 226,807 |  | - |  | 226,807
| Proceeds from issuance of common stock |  | 14,013 |  | - |  | (6,082) |  | - |  | 7,931
| Payments for repurchase of redeemable preferred stock |  | (28,017) |  | - |  | - |  | - |  | (28,017)
| Dividends paid to parent company |  | - |  | - |  | (584,000) |  | 584,000 |  | -
| Dividends paid |  | (99,600) |  | - |  | - |  | - |  | (99,600)
| Net payments for repurchase of common stock |  | (500,507) |  | - |  | 185 |  | (3) |  | (500,325)
| Capital contribution from parent |  | - |  | - |  | (7,500) |  | 7,500 |  | -
| Payments related to tax withholding for share-based compensation |  | (3,287) |  | - |  | (55) |  | - |  | (3,342)
Net cash (used in) provided by financing activities |  | (617,398) |  | - |  | 11,733,433 |  | 634,795 |  | 11,750,830
Net increase in cash and due from banks, and restricted cash |  | 6,689 |  | - |  | 176,856 |  | (6,720) |  | 176,825
Cash and due from banks, and restricted cash at beginning of period |  | 56,554 |  | - |  | 393,777 |  | (56,008) |  | 394,323
Cash and due from banks, and restricted cash at end of period | $ | 63,243 | $ | - | $ | 570,633 | $ | (62,728) | $ | 571,148

134

Condensed Consolidating Statement of Cash Flows (Unaudited)

|  |  |  |  |  | Nine months ended September 30, 2019
|  |  |  |  |  |  |  |  |  | All other |  |  |  |
|  |  |  |  |  | Popular, Inc. |  | PNA |  | subsidiaries |  | Elimination |  | Popular, Inc.
(In thousands) |  | Holding Co. |  | Holding Co. |  | and eliminations |  | entries |  | Consolidated
Cash flows from operating activities: |  |  |  |  |  |  |  |  |  |
Net income | $ | 504,350 | $ | 36,927 | $ | 518,391 | $ | (555,318) | $ | 504,350
Adjustments to reconcile net income to net cash provided by (used in) operating activities: |  |  |  |  |  |  |  |  |  |
| Equity in earnings of subsidiaries, net of dividends or distributions |  | (158,013) |  | (41,248) |  | - |  | 199,261 |  | -
| Provision for credit losses |  | 257 |  | - |  | 118,298 |  | - |  | 118,555
| Amortization of intangibles |  | 73 |  | - |  | 7,009 |  | - |  | 7,082
| Depreciation and amortization of premises and equipment |  | 559 |  | - |  | 42,369 |  | - |  | 42,928
| Net accretion of discounts and amortization of premiums and deferred fees |  | 933 |  | 20 |  | (127,501) |  | - |  | (126,548)
| Share-based compensation |  | 7,517 |  | - |  | 3,901 |  | - |  | 11,418
| Impairment losses on long-lived assets |  | - |  | - |  | 2,591 |  | - |  | 2,591
| Fair value adjustments on mortgage servicing rights |  | - |  | - |  | 25,853 |  | - |  | 25,853
| Indemnity reserves on loans sold expense |  | - |  | - |  | 1,664 |  | - |  | 1,664
| (Earnings) losses from investments under the equity method, net of dividends or distributions |  | (11,683) |  | 984 |  | (7,762) |  | - |  | (18,461)
| Deferred income tax (benefit) expense |  | - |  | (1,149) |  | 111,067 |  | 140 |  | 110,058
| Loss (gain) on: |  |  |  |  |  |  |  |  |  |
|  |  | Disposition of premises and equipment and other productive assets |  | 39 |  | - |  | (5,172) |  | - |  | (5,133)
|  |  | Sale of debt securities |  | - |  | - |  | 20 |  | - |  | 20
|  |  | Sale of loans, including valuation adjustments on loans held for sale and mortgage banking activities |  | - |  | - |  | (11,360) |  | - |  | (11,360)
|  |  | Sale of foreclosed assets, including write-downs |  | - |  | - |  | (15,858) |  | - |  | (15,858)
| Acquisitions of loans held-for-sale |  | - |  | - |  | (157,993) |  | - |  | (157,993)
| Proceeds from sale of loans held-for-sale |  | - |  | - |  | 51,067 |  | - |  | 51,067
| Net originations on loans held-for-sale |  | - |  | - |  | (208,875) |  | - |  | (208,875)
| Net decrease (increase) in: |  |  |  |  |  |  |  |  |  |
|  |  | Trading debt securities |  | - |  | - |  | 333,013 |  | - |  | 333,013
|  |  | Equity securities |  | (3,225) |  | - |  | (3,257) |  | - |  | (6,482)
|  |  | Accrued income receivable |  | 7 |  | 99 |  | 7,651 |  | (33) |  | 7,724
|  |  | Other assets |  | (1,559) |  | 43 |  | (14,130) |  | 2,809 |  | (12,837)
| Net decrease in: |  |  |  |  |  |  |  |  |  |
|  |  | Interest payable |  | (4,594) |  | (1,551) |  | (788) |  | 33 |  | (6,900)
|  |  | Pension and other postretirement benefits obligations |  | - |  | - |  | (4,979) |  | - |  | (4,979)
|  |  | Other liabilities |  | (681) |  | (85) |  | (98,071) |  | (3,212) |  | (102,049)
Total adjustments |  | (170,370) |  | (42,887) |  | 48,757 |  | 198,998 |  | 34,498
Net cash provided by (used in) operating activities |  | 333,980 |  | (5,960) |  | 567,148 |  | (356,320) |  | 538,848
Cash flows from investing activities: |  |  |  |  |  |  |  |  |  |
| Net decrease (increase) in money market investments |  | 35,000 |  | 2,631 |  | (1,000,840) |  | (37,631) |  | (1,000,840)
| Purchases of investment securities: |  |  |  |  |  |  |  |  |  |
|  |  | Available-for-sale |  | - |  | - |  | (13,579,074) |  | - |  | (13,579,074)
|  |  | Equity |  | - |  | - |  | (15,515) |  | 41 |  | (15,474)
| Proceeds from calls, paydowns, maturities and redemptions of investment securities: |  |  |  |  |  |  |  |  |  |
|  |  | Available-for-sale |  | - |  | - |  | 10,671,630 |  | - |  | 10,671,630
|  |  | Held-to-maturity |  | - |  | - |  | 5,325 |  | - |  | 5,325
| Proceeds from sale of investment securities: |  |  |  |  |  |  |  |  |  |
|  |  | Available for sale |  | - |  | - |  | 99,445 |  | - |  | 99,445
|  |  | Equity |  | - |  | - |  | 17,083 |  | - |  | 17,083
| Net repayments (disbursements) on loans |  | 533 |  | - |  | (325,012) |  | - |  | (324,479)
| Proceeds from sale of loans |  | - |  | - |  | 77,327 |  | - |  | 77,327
| Acquisition of loan portfolios |  | - |  | - |  | (421,482) |  | - |  | (421,482)
| Payments to acquire other intangible |  | - |  | - |  | (793) |  | - |  | (793)
| Return of capital from equity method investments |  | - |  | 3,329 |  | (582) |  | - |  | 2,747
| Capital contribution to subsidiary |  | (4,000) |  | - |  | - |  | 4,000 |  | -
| Return of capital from wholly-owned subsidiaries |  | 13,000 |  | - |  | - |  | (13,000) |  | -

135

| Acquisition of premises and equipment |  | (791) |  | - |  | (45,170) |  | - |  | (45,961)
| Proceeds from sale of: |  |  |  |  |  |  |  |  |  |
|  |  | Premises and equipment and other productive assets |  | 3 |  | - |  | 17,183 |  | - |  | 17,186
|  |  | Foreclosed assets |  | - |  | - |  | 83,848 |  | - |  | 83,848
Net cash provided by (used in) investing activities |  | 43,745 |  | 5,960 |  | (4,416,627) |  | (46,590) |  | (4,413,512)
Cash flows from financing activities: |  |  |  |  |  |  |  |  |  |
| Net increase (decrease) in: |  |  |  |  |  |  |  |  |  |
|  |  | Deposits |  | - |  | - |  | 4,463,708 |  | (9,242) |  | 4,454,466
|  |  | Assets sold under agreements to repurchase |  | - |  | - |  | (68,433) |  | - |  | (68,433)
|  |  | Other short-term borrowings |  | - |  | - |  | (41) |  | - |  | (41)
| Payments of notes payable |  | - |  | - |  | (144,991) |  | - |  | (144,991)
| Principal payments of finance leases |  | - |  | - |  | (1,269) |  | - |  | (1,269)
| Proceeds from issuance of notes payable |  | - |  | - |  | 75,000 |  | - |  | 75,000
| Proceeds from issuance of common stock |  | 11,256 |  | - |  | (4,733) |  | - |  | 6,523
| Dividends paid to parent company |  | - |  | - |  | (356,300) |  | 356,300 |  | -
| Dividends paid |  | (85,863) |  | - |  | - |  | - |  | (85,863)
| Net payments for repurchase of common stock |  | (250,566) |  | - |  | 13 |  | (21) |  | (250,574)
| Return of capital to parent company |  | - |  | - |  | (13,000) |  | 13,000 |  | -
| Capital contribution from parent |  | - |  | - |  | 4,000 |  | (4,000) |  | -
| Payments related to tax withholding for share-based compensation |  | (5,420) |  | - |  | (12) |  | - |  | (5,432)
Net cash (used in) provided by financing activities |  | (330,593) |  | - |  | 3,953,942 |  | 356,037 |  | 3,979,386
Net increase in cash and due from banks, and restricted cash |  | 47,132 |  | - |  | 104,463 |  | (46,873) |  | 104,722
Cash and due from banks, and restricted cash at beginning of period |  | 68,278 |  | - |  | 402,995 |  | (68,022) |  | 403,251
Cash and due from banks, and restricted cash at end of period | $ | 115,410 | $ | - | $ | 507,458 | $ | (114,895) | $ | 507,973

136

Note 35 ─ Subsequent events

Popular Bank New York Branches Optimization Strategy

On October 27, 2020, Popular Bank (“PB”), the United States mainland banking subsidiary of the Corporation, authorized and approved a strategic realignment of its New York Metro branch network that will result in eleven (11) branch closures and related staffing reductions. The branch closures are expected to be completed, subject to applicable regulatory requirements, by January 29, 2021.

As a result of PB’s closure of the eleven (11) New York Metro region branches, the Corporation expects to record a total pre-tax charge of approximately $24.5 million, of which $23.1 million is expected to be recognized during the fourth quarter of 2020. This aggregate pre-tax charge includes approximately $2.4 million in costs associated with severance and related benefit costs for the 83 impacted employees and charges of approximately $20.0 million associated with the impairment of right-of-use assets related to the abandonment of real property leases.

.

ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

This report includes management’s discussion and analysis (“MD&A”) of the consolidated financial position and financial performance of Popular, Inc. (the “Corporation” or “Popular”). All accompanying tables, financial statements and notes included elsewhere in this report should be considered an integral part of this analysis.

The Corporation is a diversified, publicly-owned financial holding company subject to the supervision and regulation of the Board of Governors of the Federal Reserve System. The Corporation has operations in Puerto Rico, the United States (“U.S.”) mainland and the U.S. and British Virgin Islands. In Puerto Rico, the Corporation provides retail, mortgage and commercial banking services through its principal banking subsidiary, Banco Popular de Puerto Rico (“BPPR”), as well as investment banking, broker-dealer, auto and equipment leasing and financing, and insurance services through specialized subsidiaries. The Corporation’s mortgage origination business is conducted under the brand name Popular Mortgage, a division of BPPR. In the U.S. mainland, the Corporation provides retail, mortgage and commercial banking services through its New York-chartered banking subsidiary, Popular Bank (“PB”), which has branches located in New York, New Jersey and Florida. Note 33 to the Consolidated Financial Statements presents information about the Corporation’s business segments.

The Corporation has several investments which it accounts for under the equity method. As of September 30, 2020, the Corporation had a 16.21% interest in EVERTEC, Inc. (“EVERTEC”), whose operating subsidiaries provide transaction processing services throughout the Caribbean and Latin America, and service many of the Corporation’s systems infrastructure and transaction processing businesses. During the quarter ended September 30, 2020, the Corporation recorded $ 6.7 million in earnings from its investment in EVERTEC, which had a carrying amount of $82 million as of the end of the quarter. Also, the Corporation had a 15.84% equity interest in Centro Financiero BHD León, S.A. (“BHD León”), one of the largest banking and financial services groups in the Dominican Republic. During the quarter ended September 30, 2020, the Corporation recorded $6.5 million in earnings from its investment in BHD León, which had a carrying amount of $147 million, as of the end of the quarter.

SIGNIFICANT EVENTS

Coronavirus (COVID-19) Pandemic

The disruptions related to the COVID-19 pandemic continue to have an impact on the macroeconomic environment and therefore on the financial results of the Corporation. Although certain measures imposed by the governments of Puerto Rico, the United States and United States Virgin Islands, including lockdowns, business closures, mandatory curfews and limits to public activities, were relaxed during the second and third quarters of 2020 to allow for the gradual reopening of the economy, certain restrictions continue in place which results in many businesses not being able to operate at their full capacity. The Corporation’s results for the third quarter of 2020 reflect the benefit of increased economic activity resulting from such reopening and the related improvement in the macroeconomic environment, as well as the impact of the various government stimulus programs launched in response to the pandemic.

137

As previously disclosed, beginning in March 2020, the Corporation implemented several financial relief programs in response to the pandemic, including loan payment moratoriums, suspensions of foreclosures and other collection activity, as well as waivers of certain fees and service charges. During the third quarter of 2020, the Corporation reinstated the imposition of the fees the Corporation elected to waive in connection with such financial relief programs and resumed its delinquent loan collection efforts, except for loans with an active moratorium. As of September 30, 2020, the Corporation had granted loan payment moratoriums under the program to 125,736 eligible retail customers with an aggregate book value of $4.5 billion, and to 5,063 eligible commercial clients with an aggregate book value of $4.1 billion. In addition, certain participating clients impacted by the seismic activity in the southern region of the island also benefitted from other loan payment moratoriums offered by the Corporation since mid-January 2020. As of September 30, 2020, 124,884 loans in the COVID-19 relief program with an aggregate book value of $7.9 billion had already completed their payment moratorium period, while 5,915 loans with an aggregate book value of $0.7 billion are still under the moratorium. At September 30, 2020, 95% of COVID-19 payment deferrals had expired. After excluding government guaranteed mortgage loans that are still pending to complete their COVID-19 related modifications, 95% of the remaining loans were current on their payments as of quarter end. Given the recent expiration of the payment moratorium, the Corporation will continue to monitor and assess the post-moratorium payment behavior of these borrowers to recognize any deterioration in these loans, and potential loss exposure, in a timely manner.

The delinquency status of loans subject to the Corporation’s payment moratorium programs remains unaltered during the payment deferral period and the Corporation continues to accrue interest income during such term.

The extent to which the pandemic further impacts our business, results of operations and financial condition (including our regulatory capital, liquidity ratios and realizability of deferred tax assets), as well as the operations of our clients, customers, service providers and suppliers, will depend on future developments, which are highly uncertain and cannot be predicted, including the scope and duration of the pandemic, the speed and strength of economic recovery and actions taken by governmental authorities and other third parties in response thereto.

Loan Repurchase Transaction

During the quarter ended September 30, 2020, the Corporation completed bulk loan repurchases from its Ginnie Mae (“GNMA’’), Fannie Mae (“FNMA’’) and Freddie Mac (‘’FHMLC’’) (combined ‘’GSEs’’) loan servicing portfolios with an aggregate balance of $807.6 million. The transactions were executed to limit future exposures to principal and interest advances as well as sundry losses and to deploy liquidity to increase interest income. At September 30, 2020, loans with an aggregate unpaid principal balance of $106 million, corresponding to the portfolio acquired from FNMA and FHMLC, had been modified under the Corporation’s COVID-19 relief or other loss mitigation programs.

Table 1 presents a summary of the impact of the transactions.

138

Table 1 - Loan Repurchase Transaction |  |
Transaction highlights (in thousands) | FHLMC & FNMA | GNMA [1] | Total
Balance Sheet: |  |  |  |  |  |
Repurchased mortgage loans | $ | 119,764 | $ | 687,871 | $ | 807,635
Loan premium [2] |  | 6,297 |  | - |  | 6,297
Allowance for credit losses ("ACL'') [2] |  | (4,144) |  | - |  | (4,144)
Advanced interest receivable |  | 816 |  | 20,575 |  | 21,391
Income Statement: |  |  |  |  |  |
Adjustments to indemnity reserves | $ | 5,052 | $ | - | $ | 5,052
Mortgage banking activities: |  |  |  |  |  |
Mortgage servicing fees |  | 208 |  | 3,145 |  | 3,353
Mortgage servicing rights fair value adjustments |  | (936) |  | (7,819) |  | (8,755)
Losses on repurchased loans, including interest advances |  | - |  | (10,548) |  | (10,548)
Total mortgage banking activities |  | (728) |  | (15,222) |  | (15,950)
Pre-tax income (loss) | $ | 4,324 | $ | (15,222) | $ | (10,898)
[1] The GNMA repurchase transaction resulted in an increase in the mortgage portfolio of $364 million quarter-over-quarter. A portion of the acquired loans amounting to $324 million were included in the prior period's ending portfolio balance, in accordance with U.S. GAAP, due to the delinquency status of the loans and the Corporation's right but not the obligation to repurchase the assets.
[2] The repurchased FNMA loans were previously sold with credit recourse and are considered Purchased Credit Deteriorated (“PCD”) at the time of repurchase. Therefore, the establishment of the related ACL is recorded as an addition to the purchase price and the loan premium amortized (decrease interest income) over the life of the loan.

Subsequent Events

Popular Bank New York Branches Optimization Strategy

On October 27, 2020, Popular Bank (“PB”), the United States mainland banking subsidiary of the Corporation, authorized and approved a strategic realignment of its New York Metro branch network that will result in eleven (11) branch closures and related staffing reductions. The branch closures are expected to be completed, subject to applicable regulatory requirements, by January 29, 2021.

This strategic realignment, which is expected to allow PB to reduce its operating expenses, leverage resources to enhance its focus on small and medium size businesses, as well as support changing customer behaviors, was approved after an assessment of PB’s current branch network, including its usage, proximity to its other branches and customer needs. Following the completion of the aforementioned branch closures, PB will maintain twenty-seven (27) branches in the New York Metro Region, located throughout Brooklyn, Bronx, Manhattan and Queens, as well as in northern New Jersey, still its largest regional retail network in the mainland US.

As a result of PB’s closure of the eleven (11) New York Metro region branches, the Corporation expects to record a total pre-tax charge of approximately $24.5 million, of which $23.1 million is expected to be recognized during the fourth quarter of 2020. This aggregate pre-tax charge includes approximately $2.4 million in costs associated with severance and related benefit costs for the 83 impacted employees and charges of approximately $20.0 million associated with the impairment of right-of-use assets related to the abandonment of real property leases. The Corporation anticipates annual operating expense savings of approximately $13 million as a result of this strategic realignment. These estimates could change as the Corporation’s plan evolves and becomes finalized.

OVERVIEW

139

Table 2 provides selected financial data and performance indicators for the quarters and nine months ended September 30, 2020 and 2019.

Net interest income on a taxable equivalent basis – Non-GAAP Financial Measure

The Corporation’s interest earning assets include investment securities and loans that are exempt from income tax, principally in Puerto Rico. The main sources of tax-exempt interest income are certain investments in obligations of the U.S. Government, its agencies and sponsored entities, certain obligations of the Commonwealth of Puerto Rico and/or its agencies and municipalities and assets held by the Corporation’s international banking entities. To facilitate the comparison of all interest related to these assets, the interest income has been converted to a taxable equivalent basis, using the applicable statutory income tax rates for each period. The taxable equivalent computation considers the interest expense and other related expense disallowances required by Puerto Rico tax law. Thereunder, the exempt interest can be deducted up to the amount of taxable income.

Net interest income on a taxable equivalent basis is a non-GAAP financial measure. Management believes that this presentation provides meaningful information since it facilitates the comparison of revenues arising from taxable and tax-exempt sources. Net interest income on a taxable equivalent basis is presented with its different components in Tables 3 and 4, along with the reconciliation to net interest income (GAAP), for the quarters and nine months ended September 30, 2020 as compared with the same periods in 2019, segregated by major categories of interest earning assets and interest-bearing liabilities.

Non-GAAP financial measures used by the Corporation may not be comparable to similarly named Non-GAAP financial measures used by other companies.

Financial highlights for the quarter ended September 30, 2020

 For the quarter ended September 30, 2020, the Corporation recorded net income of $ 168.4 million, compared to net income of $ 165.3 mi llion for the same quarter of the previous year. Net interest income was $461.0 million, a decrease of $16.0 million when compared to the same quarter of 2019. Net interest margin for the third quarter of 2020 was 3.06%, a decrease of 94 basis points when compared to 4.00% for the same quarter of the previous year, driven by the decrease in the Federal Funds Rate and the increase in average deposits, which were redeployed mostly at overnight Fed Funds, and U.S. Treasuries and agency debt securities and $1.4 billion in loans funded under the Small Business Administration (“SBA”) Paycheck Protection Program (“PPP”). On a taxable equivalent basis, the net interest margin was of 3.37%, compared to 4.45% for the same quarter of the previous year. The provision for credit losses for the loans portfolio decreased by $17.0 million due to lower net charge-offs and was calculated under the new CECL accounting standard. Non-interest income was lower by $13.9 million mostly due to lower income from mortgage banking activities, impacted by the bulk mortgage loan repurchase completed during the quarter, partially offset by a favorable variance in adjustments to indemnity reserves also associated with this loan repurchase. Operating expenses were lower by $15.4 million mainly due to l ower personnel cost as a result of lower incentives.

 Total assets at September 30, 2020 amounted to $65.9 billion, compared to $52.1 billion, at December 31, 2019. The increase of $13.8 billion was mainly due to higher money market investments, impacted by the increase in deposits.

 Total deposits at September 30, 2020 increased by $12.2 billion when compared to deposits at December 31, 2019, mainly due to an increase in public sector deposits as well as retail and commercial demand and savings accounts at BPPR.

 Capital ratios continued to be strong. As of September 30, 2020, the Corporation’s common equity tier 1 capital ratio was 15.93%, while the total capital ratio was 18.49%. Refer to Table 9 for capital ratios.

Refer to the Operating Results Analysis and Financial Condition Analysis within this MD&A for additional discussion of significant quarterly variances and items impacting the financial performance of the Corporation.

As a financial services company, the Corporation’s earnings are significantly affected by general business and economic conditions in the markets which we serve. Lending and deposit activities and fee income generation are influenced by the level of business

140

spending and investment, consumer income, spending and savings, capital market activities, competition, customer preferences, interest rate conditions and prevailing market rates on competing products.

The Corporation operates in a highly regulated environment and may be adversely affected by changes in federal and local laws and regulations. Also, competition with other financial institutions could adversely affect its profitability.

The Corporation continuously monitors general business and economic conditions, industry-related indicators and trends, competition, interest rate volatility, credit quality indicators, loan and deposit demand, operational and systems efficiencies, revenue enhancements and changes in the regulation of financial services companies.

The description of the Corporation’s business contained in Item 1 of the Corporation’s 2019 Form 10-K, while not all inclusive, discusses additional information about the business of the Corporation and risk factors, many beyond the Corporation’s control that, in addition to the other information in this Form 10-Q, readers should consider. Also, refer to Part II, Item 1A - Risk Factors, of this Form 10-Q for additional information.

The Corporation’s common stock is traded on the NASDAQ Global Select Market under the symbol BPOP.

141

Table 2 - Financial Highlights |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Financial Condition Highlights |  |  |  |  |  |
|  | Ending balances at |  |  | Average for the nine months ended
(In thousands) |  | September 30, 2020 | December 31, 2019 |  |  | Variance |  |  | September 30, 2020 |  | September 30, 2019 |  | Variance |
Money market investments | $ | 11,859,924 |  | $ | 3,262,286 |  | $ | 8,597,638 |  | $ | 7,628,941 |  | $ | 1,378,565 |  | $ | 6,250,376 |
Investment securities[1] |  | 21,478,048 |  |  | 17,946,343 |  |  | 3,531,705 |  |  | 18,868,073 |  |  | 15,641,751 |  |  | 3,226,322 |
Loans |  | 29,495,270 |  |  | 27,466,076 |  |  | 2,029,194 |  |  | 28,077,906 |  |  | 26,714,236 |  |  | 1,363,670 |
Earning assets |  | 62,833,242 |  |  | 48,674,705 |  |  | 14,158,537 |  |  | 54,574,920 |  |  | 43,734,552 |  |  | 10,840,368 |
Total assets |  | 65,910,369 |  |  | 52,115,324 |  |  | 13,795,045 |  |  | 57,776,191 |  |  | 49,796,212 |  |  | 7,979,979 |
Deposits |  | 56,021,983 |  |  | 43,758,606 |  |  | 12,263,377 |  |  | 49,875,563 |  |  | 41,695,960 |  |  | 8,179,603 |
Borrowings |  | 1,431,393 |  |  | 1,294,986 |  |  | 136,407 |  |  | 1,340,437 |  |  | 2,271,227 |  |  | (930,790) |
Stockholders’ equity[1] |  | 5,912,085 |  |  | 6,016,779 |  |  | (104,694) |  |  | 5,379,472 |  |  | 5,655,011 |  |  | (275,539) |
[1] Average balances exclude unrealized gains or losses on debt securities available-for-sale. |  |  |  |  |  |  |
Operating Highlights | Quarters ended September 30, |  | Nine months ended September 30, |
(In thousands, except per share information) |  | 2020 |  |  | 2019 |  |  | Variance |  |  | 2020 |  |  | 2019 |  |  | Variance |
Net interest income | $ | 461,021 |  | $ | 476,991 |  | $ | (15,970) |  | $ | 1,384,997 |  | $ | 1,424,270 |  | $ | (39,273) |
Provision for credit losses - loan portfolios |  | 19,452 |  |  | 36,539 |  |  | (17,087) |  |  | 271,551 |  |  | 118,555 |  |  | 152,996 |
Provision (reversal) for credit losses - investment securities |  | (314) |  |  | - |  |  | (314) |  |  | (233) |  |  | - |  |  | (233) |
Non-interest income |  | 128,767 |  |  | 142,712 |  |  | (13,945) |  |  | 367,465 |  |  | 417,468 |  |  | (50,003) |
Operating expenses |  | 361,066 |  |  | 376,475 |  |  | (15,409) |  |  | 1,081,905 |  |  | 1,086,910 |  |  | (5,005) |
Income before income tax |  | 209,584 |  |  | 206,689 |  |  | 2,895 |  |  | 399,239 |  |  | 636,273 |  |  | (237,034) |
Income tax expense |  | 41,168 |  |  | 41,370 |  |  | (202) |  |  | 68,893 |  |  | 131,923 |  |  | (63,030) |
Net income | $ | 168,416 |  | $ | 165,319 |  | $ | 3,097 |  | $ | 330,346 |  | $ | 504,350 |  | $ | (174,004) |
Net income applicable to common stock | $ | 168,064 |  | $ | 164,389 |  | $ | 3,675 |  | $ | 328,941 |  | $ | 501,558 |  | $ | (172,617) |
Net income per common share – basic | $ | 2.01 |  | $ | 1.71 |  | $ | 0.30 |  | $ | 3.80 |  | $ | 5.17 |  | $ | (1.37) |
Net income per common share – diluted | $ | 2.00 |  | $ | 1.70 |  | $ | 0.30 |  | $ | 3.80 |  | $ | 5.16 |  | $ | (1.36) |
Dividends declared per common share | $ | 0.40 |  | $ | 0.30 |  | $ | 0.10 |  | $ | 1.20 |  | $ | 0.90 |  | $ | 0.30 |
|  |  |  |  | Quarters ended September 30, |  |  |  | Nine months ended September 30,
Selected Statistical Information |  |  |  |  | 2020 |  |  | 2019 |  |  |  |  |  | 2020 |  |  | 2019 |
Common Stock Data |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
End market price |  |  |  | $ | 36.27 |  |  | 54.08 |  |  |  |  | $ | 36.27 |  |  | 54.08 |
Book value per common share at period end |  |  | 69.94 |  |  | 60.57 |  |  |  |  |  | 69.94 |  |  | 60.57 |
Profitability Ratios |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Return on assets |  |  |  |  | 1.06 | % | 1.29 | % |  |  |  | 0.76 | % | 1.35 | %
Return on common equity |  |  |  |  | 12.46 |  |  | 11.44 |  |  |  |  |  | 8.21 |  |  | 11.96 |
Net interest spread |  |  | 2.93 |  |  | 3.73 |  |  |  |  |  | 3.23 |  |  | 3.82 |
Net interest spread (taxable equivalent) - Non-GAAP |  |  | 3.24 |  |  | 4.18 |  |  |  |  |  | 3.56 |  |  | 4.22 |
Net interest margin |  |  | 3.06 |  |  | 4.00 |  |  |  |  |  | 3.39 |  |  | 4.10 |
Net interest margin (taxable equivalent) - Non-GAAP |  |  | 3.37 |  |  | 4.45 |  |  |  |  |  | 3.72 |  |  | 4.51 |
Capitalization Ratios |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Average equity to average assets |  |  |  |  | 8.53 | % | 11.29 | % |  |  |  | 9.31 | % | 11.36 | %
Common equity Tier 1 capital |  |  |  |  | 15.93 |  |  | 17.46 |  |  |  |  |  | 15.93 |  |  | 17.46 |
Tier I capital |  |  |  |  | 16.01 |  |  | 17.46 |  |  |  |  |  | 16.01 |  |  | 17.46 |
Total capital |  |  |  |  | 18.49 |  |  | 20.05 |  |  |  |  |  | 18.49 |  |  | 20.05 |
Tier 1 leverage |  |  |  |  | 7.80 |  |  | 9.87 |  |  |  |  |  | 7.80 |  |  | 9.87 |

142

CRITICAL ACCOUNTING POLICIES / ESTIMATES

The accounting and reporting policies followed by the Corporation and its subsidiaries conform to generally accepted accounting principles in the United States of America and general practices within the financial services industry. Various elements of the Corporation’s accounting policies, by their nature, are inherently subject to estimation techniques, valuation assumptions and other subjective assessments. These estimates are made under facts and circumstances at a point in time and changes in those facts and circumstances could produce actual results that differ from those estimates.

Management has discussed the development and selection of the critical accounting policies and estimates with the Corporation’s Audit Committee. The Corporation has identified as critical accounting policies those related to: (i) Fair Value Measurement of Financial Instruments; (ii) Loans and Allowance for Credit Losses; (iii) Loans Acquired with Deteriorated Credit Quality; (iv) Income Taxes; (v) Goodwill; and (vi) Pension and Postretirement Benefit Obligations. For a summary of these critical accounting policies and estimates, refer to that particular section in the MD&A included in Popular, Inc.’s 2019 Form 10-K. Also, refer to Note 2 to the Consolidated Financial Statements included in the 2019 Form 10-K for a summary of the Corporation’s significant accounting policies, including those related to business combinations, and to Notes 3 and 4 to the Consolidated Financial Statements included in this Form 10-Q for information on recently adopted accounting standard updates and changes to our significant accounting policies.

143

OPERATING RESULTS ANALYSIS

NET INTEREST INCOME

Net interest income for the third quarter of 2020 was $461.0 million, a decrease of $16.0 million when compared to $477.0 million for the same quarter of 2019. Taxable equivalent net interest income was $506.8 million for the third quarter of 2020, a decrease of $23.9 million when compared to $530.6 million for the same quarter of 2019.

Net interest margin for the third quarter of 2020 was 3.06%, a decrease of 94 basis points when compared to 4.00% for the same quarter of the previous year. The lower net interest margin for the quarter is driven by the decrease of 225 basis points in the Federal Funds Rate when compared to the same quarter in 2019 and the increase in average deposits by $12.1 billion which were redeployed mostly in overnight Fed Funds, U.S. Treasury and agency debt securities and $1.4 billion in loans funded under the SBA PPP. These assets, although accretive to net interest income, are low yielding assets and compressed the net interest margin. Management took actions to deploy a portion of this liquidity by acquiring investment securities, including U.S. agency mortgage backed securities and executing the $807.6 million in bulk loan repurchases from its GNMA, FNMA and FHMLC loan servicing portfolios. The net interest margin, on a taxable equivalent basis, for the third quarter of 2020 was 3.37%, a decrease of 108 basis points when compared to 4.45% for the same quarter of 2019.The detailed variances of the decrease in net interest income are described below:

Negative variances:

 Lower interest income from money market investments related to the decrease in the Federal funds rate, partially offset by an increase in average volume;

 Lower interest income from investment securities due to lower rates, partially offset by a higher volume of U.S. Treasuries and U.S. agency mortgage backed agency securities to deploy liquidity and to benefit from the Puerto Rico tax exemption of these assets; and

 Lower interest income from loans driven by the lower amortization of fair value discount of the auto loan portfolio acquired from Wells Fargo’s auto finance subsidiary in Puerto Rico during 2019 (“Reliable”), waived fees on past due loans associated to the moratorium to mitigate the financial impact of the COVID-19 pandemic and by the impact of the decrease in rates in variable rate loans and loans issued under a lower interest rate environment. Partially offsetting these negative variances is a higher average loan balance mainly auto loan financing and SBA PPP loans. The latter carry a yield of approximately 2.88%, including the amortization of fees received under the program.

Positive variances:

 Lower interest expense on deposits due to lower interest cost by 56 basis points resulting from the decrease in market rates, mostly on Puerto Rico Government and U.S. deposits, and management actions to reduce rates in most categories. On the other hand, interest bearing deposits increased $8.1 billion when compared with the same quarter in 2019, therefore increasing interest expense. The increase in deposit balances that we have experienced in the past three years has been amplified during 2020 by the inflow of deposits from the relief and assistance programs provided by the P.R. and Federal governments in response to the pandemic.

Interest income for the quarter ended September 30, 2020, included the amortization of deferred loans fees, prepayment penalties, late fees and the amortization of premium/discounts, amounting to $13.7 million, including $6.7 million on fees related to SBA PPP loans, compared with $13.2 million income from the same quarter in 2019. Excluding the impact of SBA PPP fees, the decrease is related to lower amortization of the fair value discount of the portfolio acquired from Reliable and to waived fees.

144

| Table 3 - Analysis of Levels & Yields on a Taxable Equivalent Basis (Non-GAAP)
| Quarters ended September 30, |  |  |  |  |  |  |  |  |  |  |  |  |  |
|  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Variance
| Average Volume |  | Average Yields / Costs |  |  |  | Interest |  | Attributable to
| 2020 |  | 2019 | Variance |  | 2020 |  | 2019 |  | Variance |  |  |  |  |  | 2020 |  | 2019 |  | Variance |  | Rate |  | Volume
| (In millions) |  |  |  |  |  |  |  |  |  |  | (In thousands)
$ | 10,853 | $ | 3,532 | $ | 7,321 |  | 0.10 | % | 2.15 | % | (2.05) | % |  | Money market investments | $ | 2,773 | $ | 19,119 | $ | (16,346) | $ | (30,107) | $ | 13,761
| 20,405 |  | 17,022 |  | 3,383 |  | 2.22 |  | 3.25 |  | (1.03) |  |  | Investment securities [1] |  | 113,603 |  | 139,130 |  | (25,527) |  | (49,491) |  | 23,964
| 79 |  | 63 |  | 16 |  | 5.44 |  | 8.18 |  | (2.74) |  |  | Trading securities |  | 1,079 |  | 1,289 |  | (210) |  | (498) |  | 288
|  |  |  |  |  |  |  |  |  |  |  |  |  | Total money market, |  |  |  |  |  |  |  |  |  |
|  |  |  |  |  |  |  |  |  |  |  |  |  |  | investment and trading |  |  |  |  |  |  |  |  |  |
| 31,337 |  | 20,617 |  | 10,720 |  | 1.49 |  | 3.08 |  | (1.59) |  |  |  | securities |  | 117,455 |  | 159,538 |  | (42,083) |  | (80,096) |  | 38,013
|  |  |  |  |  |  |  |  |  |  |  |  |  | Loans: |  |  |  |  |  |  |  |  |  |
| 13,669 |  | 12,167 |  | 1,502 |  | 4.95 |  | 6.11 |  | (1.16) |  |  |  | Commercial |  | 170,124 |  | 187,270 |  | (17,146) |  | (38,522) |  | 21,376
| 930 |  | 809 |  | 121 |  | 5.67 |  | 6.50 |  | (0.83) |  |  |  | Construction |  | 13,251 |  | 13,256 |  | (5) |  | (1,844) |  | 1,839
| 1,122 |  | 1,004 |  | 118 |  | 6.08 |  | 6.03 |  | 0.05 |  |  |  | Leasing |  | 17,069 |  | 15,133 |  | 1,936 |  | 130 |  | 1,806
| 7,094 |  | 7,127 |  | (33) |  | 5.40 |  | 5.37 |  | 0.03 |  |  |  | Mortgage |  | 95,770 |  | 95,708 |  | 62 |  | 512 |  | (450)
| 2,722 |  | 2,918 |  | (196) |  | 11.21 |  | 11.77 |  | (0.56) |  |  |  | Consumer |  | 76,696 |  | 86,544 |  | (9,848) |  | (4,354) |  | (5,493)
| 3,006 |  | 2,867 |  | 139 |  | 9.08 |  | 9.44 |  | (0.36) |  |  |  | Auto |  | 68,604 |  | 68,183 |  | 421 |  | (2,803) |  | 3,223
| 28,543 |  | 26,892 |  | 1,651 |  | 6.16 |  | 6.89 |  | (0.73) |  |  | Total loans |  | 441,514 |  | 466,094 |  | (24,580) |  | (46,881) |  | 22,301
$ | 59,880 | $ | 47,509 | $ | 12,371 |  | 3.72 | % | 5.24 | % | (1.52) | % |  | Total earning assets | $ | 558,969 | $ | 625,632 | $ | (66,663) | $ | (126,977) | $ | 60,314
|  |  |  |  |  |  |  |  |  |  |  |  |  | Interest bearing deposits: |  |  |  |  |  |  |  |  |  |
$ | 21,225 | $ | 15,958 | $ | 5,267 |  | 0.17 | % | 0.94 | % | (0.77) | % |  |  | NOW and money market [2] | $ | 9,063 | $ | 37,670 | $ | (28,607) | $ | (36,237) | $ | 7,630
| 13,103 |  | 10,241 |  | 2,862 |  | 0.25 |  | 0.46 |  | (0.21) |  |  |  | Savings |  | 8,328 |  | 11,839 |  | (3,511) |  | (6,737) |  | 3,226
| 7,810 |  | 7,829 |  | (19) |  | 1.03 |  | 1.48 |  | (0.45) |  |  |  | Time deposits |  | 20,164 |  | 29,251 |  | (9,087) |  | (8,441) |  | (646)
| 42,138 |  | 34,028 |  | 8,110 |  | 0.35 |  | 0.92 |  | (0.57) |  |  | Total deposits |  | 37,555 |  | 78,760 |  | (41,205) |  | (51,415) |  | 10,210
| 138 |  | 236 |  | (98) |  | 1.19 |  | 2.64 |  | (1.45) |  |  | Short-term borrowings |  | 416 |  | 1,573 |  | (1,157) |  | (646) |  | (511)
|  |  |  |  |  |  |  |  |  |  |  |  |  | Other medium and |  |  |  |  |  |  |  |  |  |
| 1,220 |  | 1,204 |  | 16 |  | 4.67 |  | 4.88 |  | (0.21) |  |  |  | long-term debt |  | 14,209 |  | 14,653 |  | (444) |  | (567) |  | 123
|  |  |  |  |  |  |  |  |  |  |  |  |  | Total interest bearing |  |  |  |  |  |  |  |  |  |
| 43,496 |  | 35,468 |  | 8,028 |  | 0.48 |  | 1.06 |  | (0.58) |  |  |  | liabilities |  | 52,180 |  | 94,986 |  | (42,806) |  | (52,628) |  | 9,822
| 12,806 |  | 8,794 |  | 4,012 |  |  |  |  |  |  |  |  | Demand deposits |  |  |  |  |  |  |  |  |  |
| 3,578 |  | 3,247 |  | 331 |  |  |  |  |  |  |  |  | Other sources of funds |  |  |  |  |  |  |  |  |  |
$ | 59,880 | $ | 47,509 | $ | 12,371 |  | 0.35 | % | 0.79 | % | (0.44) | % |  | Total source of funds |  | 52,180 |  | 94,986 |  | (42,806) |  | (52,628) |  | 9,822
|  |  |  |  |  |  |  |  |  |  |  |  |  | Net interest margin/ |  |  |  |  |  |  |  |  |  |
|  |  |  |  |  | 3.37 | % | 4.45 | % | (1.08) | % |  |  | income on a taxable equivalent basis (Non-GAAP) |  | 506,789 |  | 530,646 |  | (23,857) | $ | (74,349) | $ | 50,492
|  |  |  |  |  |  | 3.24 | % | 4.18 | % | (0.94) | % |  | Net interest spread |  |  |  |  |  |  |  |  |  |
|  |  |  |  |  |  |  |  |  |  |  |  |  | Taxable equivalent adjustment |  | 45,769 |  | 53,656 |  | (7,887) |  |  |  |
|  |  |  |  |  |  |  |  |  |  |  |  |  | Net interest margin/ income |  |  |  |  |  |  |  |  |  |
|  |  |  |  |  |  | 3.06 | % | 4.00 | % | (0.94) | % |  |  | non-taxable equivalent basis (GAAP) | $ | 461,020 | $ | 476,990 | $ | (15,970) |  |  |  |
Note: The changes that are not due solely to volume or rate are allocated to volume and rate based on the proportion of the change in each category.
[1] Average outstanding securities balances are based upon amortized cost excluding any unrealized gains or losses on securities available-for-sale.
[2] Includes interest bearing demand deposits corresponding to certain government entities in Puerto Rico.

145

Net interest income for the nine months period ended September 30, 2020 was $1.4 billion, flat when compared to the same period in 2019, reflecting a decrease of $39.3 million. Taxable equivalent net interest income was $1.5 billion for the nine months ended September 30, 2020, compared to $1.6 billion for the same period of 2019, a decrease of $43.9 million. Net interest margin was 3.39%, a decrease of 71 basis points when compared to 4.10% in 2019. The drivers to the decrease in net interest margin are similar to those of the quarter; driven principally by the lower market rates, the increase in deposit volume and the investment of those deposits mostly in money market investments, debt securities and in loans, mainly under the SBA PPP. Net interest margin, on a taxable equivalent basis, for the nine months ended September 30, 2020 was 3.72%, a decrease of 79 basis points when compared to the 4.51% for the same period of 2019. The drivers of the variances in net interest income for the nine-month period are:

Negative variances:

 Lower interest income from money market investments due to the cumulative impact of the decreases in the Federal Reserve interest rate that occurred in 2019 and in March 2020, partially offset by higher volume;

 Lower interest income from investment securities due to lower rates, partially offset by a higher volume of U.S. Treasuries and U.S. agency mortgage backed agency securities to deploy liquidity and to benefit from the Puerto Rico tax exemption of these assets and higher yield; and,

 Lower interest income from loans mainly driven by a lower amortization on the discount on the portfolio acquired from Reliable, waived fees on past due loans associated to the moratoriums granted in connection with the COVID-19 pandemic, and the impact of the decrease in rates in variable rate loans and new production, partially offset by higher volume of loans, mainly SBA PPP loans and auto loan financing.

Positive variances:

 Lower interest expense on deposits due to lower interest cost resulting from the decrease in market rates, mostly on Puerto Rico Government and U.S. deposits and management action to reduce deposit cost in most categories, partially offset by higher average balance of interest-bearing deposits.

Interest income for the nine months ended September 30, 2020 included the amortization of deferred loans fees, prepayment penalties, late fees and the amortization of premium/discounts, amounting to $39.3 million income, including $10.9 million in SBA PPP loan fees, compared with $43.9 million in income for the same period in 2019. Excluding SBA PPP loans, the decrease is mostly due to a lower amortization from the Reliable portfolio, as mentioned above, and waived fees from the moratoriums granted as relief as a result of the COVID-19 pandemic.

146

Table 4 - Analysis of Levels & Yields on a Taxable Equivalent Basis from Continuing Operations (Non-GAAP) |
Nine months ended September 30,
|  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Variance
Average Volume |  | Average Yields / Costs |  |  |  | Interest |  | Attributable to
| 2020 |  | 2019 | Variance |  | 2020 |  | 2019 |  | Variance |  |  |  |  |  | 2020 |  | 2019 |  | Variance |  | Rate |  | Volume
| (In millions) |  |  |  |  |  |  |  |  |  |  | (In thousands)
$ | 7,629 | $ | 4,049 | $ | 3,580 |  | 0.29 | % | 2.34 | % | (2.05) | % |  | Money market investments | $ | 16,789 | $ | 70,874 | $ | (54,085) | $ | (89,108) | $ | 35,023
| 18,804 |  | 15,576 |  | 3,228 |  | 2.45 |  | 3.22 |  | (0.77) |  |  | Investment securities [1] |  | 344,926 |  | 375,705 |  | (30,779) |  | (96,069) |  | 65,290
| 64 |  | 66 |  | (2) |  | 6.20 |  | 7.81 |  | (1.61) |  |  | Trading securities |  | 2,960 |  | 3,852 |  | (892) |  | (772) |  | (120)
|  |  |  |  |  |  |  |  |  |  |  |  |  | Total money market, |  |  |  |  |  |  |  |  |  |
|  |  |  |  |  |  |  |  |  |  |  |  |  |  | investment and trading |  |  |  |  |  |  |  |  |  |
| 26,497 |  | 19,691 |  | 6,806 |  | 1.84 |  | 3.06 |  | (1.22) |  |  |  | securities |  | 364,675 |  | 450,431 |  | (85,756) |  | (185,949) |  | 100,193
|  |  |  |  |  |  |  |  |  |  |  |  |  | Loans: |  |  |  |  |  |  |  |  |  |
| 13,122 |  | 12,137 |  | 985 |  | 5.31 |  | 6.20 |  | (0.89) |  |  |  | Commercial |  | 522,126 |  | 562,355 |  | (40,229) |  | (83,484) |  | 43,255
| 909 |  | 807 |  | 102 |  | 5.83 |  | 6.69 |  | (0.86) |  |  |  | Construction |  | 39,649 |  | 40,424 |  | (775) |  | (5,515) |  | 4,740
| 1,092 |  | 973 |  | 119 |  | 6.04 |  | 6.06 |  | (0.02) |  |  |  | Leasing |  | 49,480 |  | 44,222 |  | 5,258 |  | (134) |  | 5,392
| 7,054 |  | 7,125 |  | (71) |  | 5.32 |  | 5.36 |  | (0.04) |  |  |  | Mortgage |  | 281,191 |  | 286,305 |  | (5,114) |  | (2,265) |  | (2,849)
| 2,916 |  | 2,865 |  | 51 |  | 11.40 |  | 11.88 |  | (0.48) |  |  |  | Consumer |  | 248,912 |  | 254,615 |  | (5,703) |  | (10,583) |  | 4,880
| 2,985 |  | 2,807 |  | 178 |  | 9.06 |  | 9.69 |  | (0.63) |  |  |  | Auto |  | 202,372 |  | 203,489 |  | (1,117) |  | (13,630) |  | 12,513
| 28,078 |  | 26,714 |  | 1,364 |  | 6.39 |  | 6.96 |  | (0.57) |  |  | Total loans |  | 1,343,730 |  | 1,391,410 |  | (47,680) |  | (115,611) |  | 67,931
$ | 54,575 | $ | 46,405 | $ | 8,170 |  | 4.18 | % | 5.30 | % | (1.12) | % |  | Total earning assets | $ | 1,708,405 | $ | 1,841,841 | $ | (133,436) | $ | (301,560) | $ | 168,124
|  |  |  |  |  |  |  |  |  |  |  |  |  | Interest bearing deposits: |  |  |  |  |  |  |  |  |  |
$ | 18,956 | $ | 14,994 | $ | 3,962 |  | 0.32 | % | 0.99 | % | (0.67) | % |  |  | NOW and money market [2] | $ | 45,909 | $ | 110,699 | $ | (64,790) | $ | (82,187) | $ | 17,397
| 11,899 |  | 10,053 |  | 1,846 |  | 0.34 |  | 0.43 |  | (0.09) |  |  |  | Savings |  | 30,239 |  | 32,200 |  | (1,961) |  | (8,882) |  | 6,921
| 8,076 |  | 7,778 |  | 298 |  | 1.10 |  | 1.46 |  | (0.36) |  |  |  | Time deposits |  | 66,287 |  | 85,136 |  | (18,849) |  | (20,303) |  | 1,454
| 38,931 |  | 32,825 |  | 6,106 |  | 0.49 |  | 0.93 |  | (0.44) |  |  | Total deposits |  | 142,435 |  | 228,035 |  | (85,600) |  | (111,372) |  | 25,772
| 178 |  | 242 |  | (64) |  | 1.58 |  | 2.67 |  | (1.09) |  |  | Short-term borrowings |  | 2,109 |  | 4,828 |  | (2,719) |  | (1,576) |  | (1,143)
|  |  |  |  |  |  |  |  |  |  |  |  |  | Other medium and |  |  |  |  |  |  |  |  |  |
| 1,162 |  | 1,210 |  | (48) |  | 4.89 |  | 4.83 |  | 0.06 |  |  |  | long-term debt |  | 42,587 |  | 43,791 |  | (1,204) |  | 227 |  | (1,431)
|  |  |  |  |  |  |  |  |  |  |  |  |  | Total interest bearing |  |  |  |  |  |  |  |  |  |
| 40,271 |  | 34,277 |  | 5,994 |  | 0.62 |  | 1.08 |  | (0.46) |  |  |  | liabilities |  | 187,131 |  | 276,654 |  | (89,523) |  | (112,721) |  | 23,198
| 10,945 |  | 8,871 |  | 2,074 |  |  |  |  |  |  |  |  | Demand deposits |  |  |  |  |  |  |  |  |  |
| 3,359 |  | 3,257 |  | 102 |  |  |  |  |  |  |  |  | Other sources of funds |  |  |  |  |  |  |  |  |  |
$ | 54,575 | $ | 46,405 | $ | 8,170 |  | 0.46 | % | 0.80 | % | (0.34) | % |  | Total source of funds |  | 187,131 |  | 276,654 |  | (89,523) |  | (112,721) |  | 23,198
|  |  |  |  |  | 3.72 | % | 4.51 | % | (0.79) | % |  | Net interest margin/ income on a taxable equivalent basis (Non-GAAP) |  | 1,521,274 |  | 1,565,187 |  | (43,913) | $ | (188,839) | $ | 144,926
|  |  |  |  |  |  | 3.56 | % | 4.22 | % | (0.66) | % |  | Net interest spread |  |  |  |  |  |  |  |  |  |
|  |  |  |  |  |  |  |  |  | Taxable equivalent adjustment |  | 136,278 |  | 140,918 |  | (4,640) |  |  |  |
|  |  |  |  |  |  | 3.39 | % | 4.10 | % | (0.71) | % |  | Net interest margin/ income non-taxable equivalent basis (GAAP) | $ | 1,384,996 | $ | 1,424,269 | $ | (39,273) |  |  |  |
Note: The changes that are not due solely to volume or rate are allocated to volume and rate based on the proportion of the change in each category.
[1] Average outstanding securities balances are based upon amortized cost excluding any unrealized gains or losses on securities available-for-sale.
[2] Includes interest bearing demand deposits corresponding to certain government entities in Puerto Rico.

147

Provision for Credit Losses - Loans Held-in-Portfolio

The Corporation’s provision for credit losses was $19.5 million for the quarter ended September 30, 2020, compared to $36.5 million for the quarter ended September 30, 2019, a decrease of $17.0 million.

As discussed in Note 9 to the Consolidated Financial Statements, within the process to estimate its allowance for credit losses (“ACL”), in the third quarter of 2020 the Corporation applied probability weights to the outcomes of simulations using Moody’s Analytics’ Baseline, S3 (pessimistic) and S1 (optimistic) scenarios. The impact of applying probability weights to alternative scenarios, resulted in an increase in estimated reserves of approximately $31 million. This effect was partially offset by the net impact of net charge-offs, changes to portfolio balances and credit quality.

The provision for credit losses for the BPPR segment was $7.7 million for the quarter ended September 30, 2020, compared to $34.5 million for the quarter ended September 30, 2019, a decrease of $26.8 million. The decrease was mainly due to lower net charge-offs for this quarter, offset by the implementation of the CECL model in 2020. The Popular U.S. segment provision for credit losses amounted to $11.8 million for the quarter ended September 30, 2020, an increase of $9.7 million when compared to $2.1 million for the same quarter in 2019. The increase was due in part to the use of the probability weights in the estimation process during this quarter.

The Corporation’s provision for credit losses was $271.6 million for the nine months ended September 30, 2020, compared to $118.6 million for the nine months ended September 30, 2019, an increase of $153.0 million.

The provision for credit losses for the BPPR segment was $181.1 million for the nine months ended September 30, 2020, compared to $94.9 million for the nine months ended September 30, 2019, an increase of $86.2 million. The Popular U.S. segment provision for credit losses amounted to $90.4 million for the nine months ended September 30, 2020, an increase of $66.8 million when compared to $23.6 million for the same period in 2019.

The increase in the provision for credit losses for the nine month period ended September 30, 2020 when compared to the period of the previous year reflects the impact of the adoption of the new CECL accounting standard, discussed in Note 2 to the Consolidated Financial Statements, as well as the estimated impact of the COVID-19 pandemic. During the quarter ended March 31, 2020, the Corporation recorded $134 million in incremental reserves resulting from the deterioration in the economic outlook driven by the COVID-19 pandemic. Management will continue to carefully review the exposure of the portfolios to COVID-19 related risks, as well as changes in the economic outlook and their effect on credit quality.

Refer to the Credit Risk section of this MD&A for a detailed analysis of net charge-offs, non-performing assets, the allowance for credit losses and selected loan losses statistics.

Provision for Credit Losses – Investment Securities

During the quarter ended September 30, 2020, the Corporation recorded a release of $0.3 million on its Allowance for Credit Losses (“ACL”) related to its investment securities portfolio of obligations from the Government of Puerto Rico, states and political subdivisions. The decrease in the ACL is mainly related to the lower balances of obligations from the Government of Puerto Rico, states and political subdivisions. At September 30, 2020, the total allowance for credit losses for this portfolio amounted to $12.4 million.

148

Non-Interest Income

Non-interest income amounted to $128.8 million for the quarter ended September 30, 2020, compared to $142.7 million for the same quarter of the previous year. The decrease in non-interest income by $13.9 million was primarily driven by:

 lower service charges on deposit accounts by $4.1 million, mainly in the BPPR segment, principally due to higher average deposit balances;

 lower income from mortgage banking activities by $20.0 million mainly due to higher unfavorable fair value adjustments on mortgage servicing rights (“MSRs”) by $15.6 million, of which $8.8 million was related to the bulk loan repurchases from the Corporation’s GNMA, FNMA and FHLMC loan servicing portfolio; and $10.5 million in interest advanced losses related to the loans repurchased in bulk from GNMA; partially offset by higher gains on securitization transactions and whole loan sales by $5.5 million; and

 an unfavorable variance in net loss (gain) on sale of loans, including valuation adjustments, of $2.2 million mainly due to a $2.0 million negative adjustment recognized during the third quarter of 2020 on the held-for-sale taxi medallion portfolio at PB;

Partially offset by:

 an increase in net gain, including impairment, on equity securities of $4.9 million mainly related to a $4.1 million gain on sale of certain equity securities at PB during the third quarter of 2020; and

 a favorable variance in adjustments to indemnity reserves of $7.6 million mainly due to a $5.1 million recourse reserve release related to the bulk loan repurchase from FNMA and FHLMC.

Non-interest income amounted to $367.5 million for the nine months ended September 30, 2020, compared to $417.5 million for the same period of the previous year. Non-interest income decreased by $50.0 million primarily driven by:

 lower service charges on deposit accounts by $10.6 million due to the combined impact of lower transactions and the waiver of fees as a result of the pandemic and higher average balances during the third quarter of 2020, as previously explained;

 lower other service fees by $22.9 million mainly due to lower credit and debit card fees by $11.2 million mainly due to lower transactional volumes and the waiver of service charges and late charges as a result of the pandemic, lower insurance fees by $6.4 million in part due to $3.5 million in contingent commissions received during the second quarter of 2019, and lower other fees by $5.1 million in part due to lower retail auto loan servicing fee income; and

 lower income from mortgage banking activities by $18.0 million mainly due to lower mortgage servicing fees by $2.4 million due to a decrease in collections resulting from the payment moratoriums; higher unfavorable fair value adjustments on MSRs by $7.5 million, of which $8.8 million was related to the previously mentioned bulk loan repurchases; $10.5 million in interest advanced losses related to the previously mentioned bulk loan repurchases from GNMA and higher realized losses on closed derivatives positions by $2.8 million; partially offset by higher gains on securitization transactions and whole loan sales by $5.7 million.

149

Operating Expenses

Operating expenses amounted to $361.1 million for the quarter ended September 30, 2020, a decrease of $15.4 million when compared with the same quarter of 2019, driven primarily by:

 Lower personnel cost by $11.7 million mainly due to lower incentives related to the profit-sharing plan which is tied to the Corporation’s financial performance by $9.4 million and lower commission, incentive and other bonuses by $4.5 million;

 Lower professional fees by $2.1 million due to lower advisory expenses by $2.2 million related to corporate initiatives and lower collections, appraisals and other credit related fees by $1.3 million; partially offset by higher programming, processing and other technology services by $1.8 million mainly due to higher volume of transactions;

 Lower business promotions by $3.7 million due to lower advertising expense by $1.9 million and lower consumer reward program expense by $0.9 million;

 Lower OREO expenses by $1.4 million due to lower foreclosure expenses; and

 Lower other operating expenses by $2.3 million mainly due to lower pension plan cost by $3.3 million due to annual changes in actuarial assumptions, $2.6 million loss recorded in 2019 related to an undeveloped corporate site which was placed for sale and subsequently sold, and lower transportation and traveling expenses by $1.3 million due to the pandemic; partially offset by higher credit and debit card processing expenses by $2.3 million due to higher volume of transactions.

These decreases were partially offset by:

 Higher equipment expenses by $2.5 million mainly due to higher software license cost; and

 Higher FDIC deposit insurance expense by $3.6 million due to an increase in the assessment base.

Operating expenses amounted to $1.1 billion for the nine months ended September 30, 2020, a decrease of $5.0 million when compared with the same period of 2019, driven primarily by:

 Lower personnel cost by $10.4 million mainly due to due to lower incentives related to the profit-sharing plan by $19.3 million and lower commission, incentive and other bonuses by $11.6 million; partially offset by higher salaries by $17.5 million due to increase in headcount, annual salary revision and additional calendar hours of accrued salaries;

 Lower business promotions by $11.0 million due to lower advertising expense by $7.4 million as a result of expenses associated with the integration of Reliable during 2019 and lower consumer reward program expense by $2.7 million;

 Lower OREO expenses by $3.2 million due to the temporary suspension of foreclosure activity as part of the pandemic relief measures; and

 Lower other operating expenses by $2.7 million mainly due to lower pension plan cost by $10.0 million due to annual changes in actuarial assumptions and lower transportation and traveling expenses by $2.5 million due to the pandemic; partially offset by higher provision for unused loan commitments by $9.9 million, higher credit and debit card processing expenses by $4.3 million and higher reserves for operational losses by $2.8 million.

These decreases were partially offset by:

 Higher net occupancy expenses by $5.1 million due to higher cleaning costs and lower building rental and parking income;

 Higher equipment expenses by $3.9 million due to higher software license costs and maintenance expenses;

 Higher professional fees by $8.8 million primarily due to higher advisory expenses by $9.0 million related to Corporate initiatives, higher audit and tax services by $3.9 million mainly related to work on new accounting pronouncements and higher

150

programming, processing and other technology services by $2.8 million; partially offset by lower collections, appraisals and other credit related fees by $3.0 million due to the temporary suspension of collection efforts related to the pandemic and lower legal fees by $2.5 million; and

 Higher FDIC deposit insurance expense by $4.0 million due to an increase in the assessment base.

Table 5 - Operating Expenses |  |  |  |  |  |  |  |  |  |
| Quarters ended September 30, |  | Nine months ended September 30,
(In thousands) | 2020 | 2019 | Variance |  | 2020 |  | 2019 |  | Variance
Personnel costs: |  |  |  |  |  |  |  |  |  |  |  |
| Salaries | $ | 91,891 | $ | 90,016 | $ | 1,875 | $ | 278,116 | $ | 260,627 | $ | 17,489
| Commissions, incentives and other bonuses |  | 17,849 |  | 22,360 |  | (4,511) |  | 59,183 |  | 70,757 |  | (11,574)
| Pension, postretirement and medical insurance |  | 10,639 |  | 10,356 |  | 283 |  | 31,669 |  | 30,523 |  | 1,146
| Other personnel costs, including payroll taxes |  | 15,562 |  | 24,950 |  | (9,388) |  | 52,970 |  | 70,391 |  | (17,421)
| Total personnel costs |  | 135,941 |  | 147,682 |  | (11,741) |  | 421,938 |  | 432,298 |  | (10,360)
Net occupancy expenses |  | 25,907 |  | 24,595 |  | 1,312 |  | 76,552 |  | 71,431 |  | 5,121
Equipment expenses |  | 24,088 |  | 21,596 |  | 2,492 |  | 66,537 |  | 62,624 |  | 3,913
Other taxes |  | 13,918 |  | 14,028 |  | (110) |  | 40,922 |  | 38,267 |  | 2,655
Professional fees: |  |  |  |  |  |  |  |  |  |  |  |
| Collections, appraisals and other credit related fees |  | 2,862 |  | 4,131 |  | (1,269) |  | 9,640 |  | 12,596 |  | (2,956)
| Programming, processing and other technology services |  | 64,876 |  | 63,092 |  | 1,784 |  | 187,082 |  | 184,303 |  | 2,779
| Legal fees, excluding collections |  | 2,707 |  | 2,415 |  | 292 |  | 7,877 |  | 10,350 |  | (2,473)
| Other professional fees |  | 26,029 |  | 28,923 |  | (2,894) |  | 85,493 |  | 74,026 |  | 11,467
| Total professional fees |  | 96,474 |  | 98,561 |  | (2,087) |  | 290,092 |  | 281,275 |  | 8,817
Communications |  | 5,694 |  | 5,881 |  | (187) |  | 17,222 |  | 17,685 |  | (463)
Business promotion |  | 14,664 |  | 18,365 |  | (3,701) |  | 41,142 |  | 52,158 |  | (11,016)
FDIC deposit insurance |  | 6,568 |  | 2,923 |  | 3,645 |  | 16,988 |  | 13,007 |  | 3,981
Other real estate owned (OREO) (income) expenses |  | (1,615) |  | (185) |  | (1,430) |  | 520 |  | 3,729 |  | (3,209)
Other operating expenses: |  |  |  |  |  |  |  |  |  |  |  |
| Credit and debit card processing, volume and interchange expenses |  | 11,744 |  | 9,450 |  | 2,294 |  | 31,899 |  | 27,573 |  | 4,326
| Operational losses |  | 8,837 |  | 8,832 |  | 5 |  | 21,339 |  | 18,498 |  | 2,841
| All other |  | 17,770 |  | 22,348 |  | (4,578) |  | 51,409 |  | 61,283 |  | (9,874)
| Total other operating expenses |  | 38,351 |  | 40,630 |  | (2,279) |  | 104,647 |  | 107,354 |  | (2,707)
Amortization of intangibles |  | 1,076 |  | 2,399 |  | (1,323) |  | 5,345 |  | 7,082 |  | (1,737)
Total operating expenses | $ | 361,066 | $ | 376,475 | $ | (15,409) | $ | 1,081,905 | $ | 1,086,910 | $ | (5,005)

INCOME TAXES

For the nine-month period ended September 30, 2020, the Corporation recorded an income tax expense of $68.9 million with an effective tax rate (“ETR”) of 17%, compared to $131.9 million with an ETR of 21% for the same period of 2019. The income tax expense and ETR for the nine-month period ended September 30, 2020 reflects the impact of lower pre-tax income, resulting primarily from a higher provision for credit losses and the impact of the COVID-19 pandemic. The Corporation expects a consolidated ETR for the fourth quarter of 2020 to be within a range of 19% to 22%. This expectation will be impacted by the composition and source of its pre-tax income.

At September 30, 2020, the Corporation had a deferred tax asset amounting to $0.9 billion, net of a valuation allowance of $0.5 billion. The deferred tax asset related to the U.S. operations was $0.3 billion, net of a valuation allowance of $0.4 billion.

Refer to Note 31 to the Consolidated Financial Statements for a reconciliation of the statutory income tax rate to the effective tax rate and additional information on the income tax expense and deferred tax asset balances.

151

REPORTABLE SEGMENT RESULTS

The Corporation’s reportable segments for managerial reporting purposes consist of Banco Popular de Puerto Rico and Popular U.S. A Corporate grou p has been defined to support the reportable segments.

For a description of the Corporation’s reportable segments, including additional financial information and the underlying management accounting process, refer to Note 33 to the Consolidated Financial Statements.

The Corporate group reported a net income of $4.8 million for the quarter ended September 30, 2020, compared with a net income of $3.4 million for the same quarter of the previous year. For the nine-month period ended September 30, 2020, the Corporate group reported a net income of $7.3 million, compared to a net income of $5.4 million for the same period of the previous year.

Highlights on the earnings results for the reportable segments are discussed below:

Banco Popular de Puerto Rico

The Banco Popular de Puerto Rico reportable segment’s net income amounted to $153.8 million for the quarter ended September 30, 2020, compared with net income of $143.3 million for the same quarter of the previous year. The principal factors that contributed to the variance in the financial results include the following:

 Lower net interest income by $17.5 million mainly due to:

 Lower interest income from investment securities by $34.6 million largely due to lower yields due to the decrease in the Federal Reserve interest rates, partially offset by higher average balances; and

 Lower interest income from loans by $16.3 million due to lower yields, principally in the commercial portfolio.

Partially offset by:

 Lower interest expense on deposits by $32.9 million mainly due to a lower cost of public sector deposits, partially offset by higher average balances.

The net interest margin for the quarter ended September 30, 2020 was 3.13% compared to 4.26% for the same quarter in the previous year. The decrease in net interest margin is driven by a lower yield in earning assets, and earning asset mix, partially offset by a lower cost of public sector deposits.

 The total provision for credit losses for the third quarter of 2020 was $7.3 million, compared to $34.5 million for the same quarter of the previous year. The decrease of $27.2 million was mainly due to lower net charge offs in the quarter.

 Non-interest income was lower by $17.3 million mainly due to:

 Lower service charges on deposit accounts by $3.2 million due to lower transaction volumes; and

 Unfavorable variance in mortgage banking activities by $20.9 million mainly due to $10.5 million in interest advanced losses related to the loans repurchased in bulk from GNMA; and an unfavorable variance in fair value adjustment on mortgage servicing rights of $15.6 million, of which $8.8 million was related to the bulk loan repurchase; partially offset by higher gains on securitization transactions and whole loan sales by $5.5 million.

Partially offset by:

 Favorable variance in adjustments to indemnity reserves of $7.6 million mainly due to the release of reserves associated with the bulk loan repurchase completed in the quarter.

 Lower operating expenses by $18.7 million mostly due to:

152

 Lower personnel cost by $9.3 million due mainly to the profit-sharing plan accrual of $8.3 million recorded in the third quarter of 2019;

 Lower professional fees by $8.6 million due to lower advisory services and lower collection and credit related expenses; and

 Lower OREO expenses by $3.0 million due to lower maintenance costs on foreclosed mortgage properties.

The Banco Popular de Puerto Rico reportable segment’s net income amounted to $339.8 million for the nine-month period ended September 30, 2020, compared with net income of $457.4 million for the same period of the previous year. The principal factors that contributed to the variance in the financial results include the following:

 Lower net interest income by $39.6 million mainly due to:

 Lower interest income from investment securities by $78.7 million largely due lower yields due to the decrease in the Federal Reserve interest rates, partially offset by higher average balances; and

 Lower interest income from loans by $38.4 million due to lower yields, mainly in the commercial portfolio.

Partially offset by:

 Lower interest expense on deposits by $76.1 million mainly due to a lower cost of public sector deposits.

The net interest margin for the nine-month period ended September 30, 2020 decreased to 3.53% from 4.36% for the same period in the previous year, mainly due to lower yields in earning assets, partially offset by a lower cost of public sector deposits.

 The total provision for credit losses for the nine months ended September 30, 2020 was $180.7 million, compared to $94.7 million for the same period of the previous year. The increase of $86 million was mainly due to the impact of the adoption of the new CECL accounting standard and the estimated impact of the COVID-19 pandemic, partially offset by lower net charge offs in the third quarter of 2020.

 Non-interest income was lower by $53.5 million mainly due to:

 Lower service charges on deposit accounts by $7.8 million due to lower transaction volumes and the waiver of fees as part of the pandemic relief initiatives;

 Lower other service fees by $21.5 million driven by lower debit and credit card transactions and the waiver of fees as part of the pandemic relief initiatives;

 Lower income from mortgage banking activities by $19.2 million mainly due the loss of $10.5 million in interest advanced related to the GSEs bulk loan repurchase and to higher unfavorable fair value adjustment on mortgage servicing rights, as discussed above; and

 Lower other operating income by $4.2 million mainly due to lower auto daily rental income and lower recoveries from previously charged off auto loans.

 Lower operating expenses by $13.1 million mostly due to:

 Lower personnel costs by $7.5 million due to the profit-sharing plan accrual of $16.4 million recorded in 2019, partially offset by higher salaries by $7.2 million;

 Lower professional fees by $13.3 million due to lower collection and credit related expenses, lower legal and attorney fees and lower advisory fees;

153

 Lower business promotion expense by $8.5 million driven by lower advertising expense and lower customer reward program expense; and

 Lower OREO expenses by $5.1 million due to lower maintenance costs related to foreclosed mortgage properties.

Partially offset by:

 Higher occupancy expense by $3.9 million mainly due to higher cleaning costs and lower building rental income and parking revenues as a result of the lockdown related to the pandemic; and

 Higher other operating expenses by $13.3 million mainly due to higher Corporate expense allocations related to consulting and advisory fees and higher provision for unused commitments.

 Lower income tax expense by $48.4 million mainly due to lower income before tax.

Popular U.S.

For the quarter ended September 30, 2020, the reportable segment of Popular U.S. reported a net income of $9.4 million, compared with a net income of $18.2 million for the same quarter of the previous year. The factors that contributed to the variance in the financial results included the following:

 Higher provision for credit losses by $9.7 million mainly due to the impact of applying probability weighted scenarios in its estimation process during this quarter as discussed in Note 9;

 Higher operating expenses by $3.4 million due to:

 Higher other operating expenses by $8.4 million due in part to higher operational losses reserves and provision for unused commitments; and

 Higher FDIC assessment expense by $2.4 million due to an increase in the assessment base.

Partially offset by:

 Lower personnel costs by $3.4 million due to lower salaries and other benefits; and

 Lower professional fees by $4.8 million due to lower intercompany advisory fees allocations.

Partially offset by:

 Higher net interest income by $2.1 million due mainly to lower cost of deposits, partially offset by lower income from loans, primarily due to lower yields on commercial loans.

The net interest margin for the third quarter of 2020 was 3.18% compared to 3.29% or the same quarter of the previous year. The decrease in the net interest margin was mainly related to lower yields from earning assets, driven by the decrease in market rates.

For the nine-month period ended September 30, 2020, the reportable segment of Popular U.S. reported a net loss of $17.0 million, compared with a net income of $41.3 million for the same period of the previous year.

Net interest income was relatively flat when compared with the same period of the previous year. Net interest margin declined from 3.37% to 3.15%, due mainly to lower yields, offset by higher average balance of earning assets and lower deposit costs.

The factors that contributed to the variance in the financial results included the following:

154

 Higher provision for credit losses by $66.8 million due to the implementation of CECL and the estimated impact of the COVID-19 pandemic.

 Higher operating expenses by $9.0 million mainly due to:

 Higher other operating expenses by $12.3 million due to higher reserve for operational losses, Corporate expense allocations for advisory services and a higher provision for unused commitments.

Partially offset by:

 Lower personnel costs by $5.3 million, including the accrual for the profit-sharing plan incentive recorded in 2019.

Income tax favorable variance of $14.9 million mainly due to the loss before tax for the nine-month period ended September 30, 2020.

155

FINANCIAL CONDITION ANALYSIS

Assets

The Corporation’s total assets were $65.9 billion at September 30, 2020, compared to $52.1 billion at December 31, 2019. Refer to the Consolidated Statements of Financial Condition included in this report for additional information.

Money market investments, trading and investment securities

Money market investments totaled $11.9 billion at September 30, 2020, compared to $3.3 billion at December 31, 2019. The increase was mainly due to an increase in deposits, partially offset by purchases of debt securities available-for-sale, originations of PPP loans and bulk loan repurchases from the Corporation’s GSEs loan servicing portfolios.

Debt securities available-for-sale increased by $3.5 billion to $21.2 billion at September 30, 2020. The increase was mainly due to purchases of U.S. agency mortgage-backed securities, partially offset by maturities and paydowns of U.S. Treasury securities. Refer to Note 6 to the Consolidated Financial Statements for additional information with respect to the Corporation’s debt securities available-for-sale.

Loans

Refer to Table 6 for a breakdown of the Corporation’s loan portfolio, the principal category of earning assets. Also, refer to Note 8 in the Consolidated Financial Statements for detailed information about the Corporation’s loan portfolio composition and loan purchases and sales.

Loans held-in-portfolio increased by $2.0 billion to $ 29.4 billion at September 30, 2020 mainly driven by growth of commercial loans due to originations of SBA PPP loans at both BPPR and PB and an increase of $0.7 billion in mortgage loans mainly due to the bulk loan repurchases from the Corporation’s GSEs loan servicing portfolios.

The allowance for credit losses for the loan portfolio increased by $0.4 billion, which includes the impact of the adoption of CECL and reserves resulting from the deterioration in the economic outlook as result of the COVID-19 pandemic. Refer to the Credit Quality section of the MD&A for additional information on the Allowance for credit losses for the loan portfolio.

156

Table 6 - Loans Ending Balances |  |  |  |
(In thousands) |  | September 30, 2020 |  | December 31, 2019 |  | Variance
Loans held-in-portfolio: |  |  |  |  |  |
Commercial | $ | 13,611,374 | $ | 12,312,751 | $ | 1,298,623
Construction |  | 936,274 |  | 831,092 |  | 105,182
Legacy[1] |  | 16,168 |  | 22,105 |  | (5,937)
Lease financing |  | 1,153,108 |  | 1,059,507 |  | 93,601
Mortgage |  | 7,924,441 |  | 7,183,532 |  | 740,909
Auto |  | 3,045,453 |  | 2,917,522 |  | 127,931
Consumer |  | 2,705,692 |  | 3,080,364 |  | (374,672)
Total loans held-in-portfolio |  | 29,392,510 |  | 27,406,873 |  | 1,985,637
Loans held-for-sale: |  |  |  |  |  |
Commercial |  | 4,070 |  | - |  | 4,070
Mortgage |  | 98,690 |  | 59,203 |  | 39,487
Total loans held-for-sale |  | 102,760 |  | 59,203 |  | 43,557
Total loans | $ | 29,495,270 | $ | 27,466,076 | $ | 2,029,194
[1] The legacy portfolio is comprised of commercial loans, construction loans and lease financings related to certain lending products exited by the Corporation as part of restructuring efforts carried out in prior years at the Popular U.S. segment.

Other assets

Refer to Note 13 for a breakdown of the principal categories that comprise the caption of “Other Assets” in the Consolidated Statements of Financial Condition at September 30, 2020 and December 31, 2019.

Liabilities

The Corporation’s total liabilities were $60.0 billion at September 30, 2020, compared to $46.1 billion at December 31, 2019.

Deposits and Borrowings

The composition of the Corporation’s financing sources to total assets at September 30, 2020 and December 31, 2019 is included in Table 7.

157

Table 7 - Financing to Total Assets |  |  |  |  |  |
| September 30, | December 31, | % increase (decrease) |  | % of total assets
(In millions) |  | 2020 |  | 2019 | from 2019 to 2020 |  | 2020 |  | 2019 |
Non-interest bearing deposits | $ | 13,546 | $ | 9,160 | 47.9 | % | 20.5 | % | 17.6 | %
Interest-bearing core deposits |  | 37,027 |  | 29,610 | 25.0 |  | 56.2 |  | 56.8 |
Other interest-bearing deposits |  | 5,449 |  | 4,988 | 9.2 |  | 8.3 |  | 9.6 |
Repurchase agreements |  | 106 |  | 193 | (45.1) |  | 0.2 |  | 0.4 |
Other short-term borrowings |  | 100 |  | - | N.M. |  | 0.1 |  | - |
Notes payable |  | 1,201 |  | 1,102 | 9.0 |  | 1.8 |  | 2.1 |
Other liabilities |  | 2,569 |  | 1,045 | N.M. |  | 3.9 |  | 2.0 |
Stockholders’ equity |  | 5,912 |  | 6,017 | (1.7) |  | 9.0 |  | 11.5 |

Deposits

The Corporation’s deposits totaled $56.0 billion at September 30, 2020, compared to $43.8 billion at December 31, 2019. The increase in deposits of $12.2 billion was mainly due to an increase at BPPR of public sector deposits by $4.0 billion and retail and commercial demand and savings accounts by $7.7 billion, including $0.7 billion in GNMA custodial deposit balances related to the previously mentioned repurchases that were transferred out in early October 2020. Public sector deposit balances are expected to decline over the long term. However, the receipt by the P.R. Government of additional COVID-19-related Federal assistance and seasonal tax collections are likely to increase public deposit balances at BPPR in the near term. The rate at which public deposit balances will decline is uncertain and difficult to predict. The amount and timing of any such reduction is likely to be impacted by, for example, the timeline of current debt restructuring efforts under Title III of the Puerto Rico Oversight, Management, and Economic Stability Act (“PROMESA”) and the speed at which the Coronavirus Aid, Relief and Economic Security Act “CARES Act” assistance is distributed. Refer to Table 8 for a breakdown of the Corporation’s deposits at September 30, 2020 and December 31, 2019.

Table 8 - Deposits Ending Balances
(In thousands) | September 30, 2020 |  | December 31, 2019 |  | Variance
Demand deposits [1] | $ | 22,929,040 |  | $ | 16,566,145 |  | $ | 6,362,895
Savings, NOW and money market deposits (non-brokered) |  | 24,696,244 |  |  | 19,169,899 |  |  | 5,526,345
Savings, NOW and money market deposits (brokered) |  | 551,770 |  |  | 347,765 |  |  | 204,005
Time deposits (non-brokered) |  | 7,664,361 |  |  | 7,546,621 |  |  | 117,740
Time deposits (brokered CDs) |  | 180,568 |  |  | 128,176 |  |  | 52,392
Total deposits | $ | 56,021,983 |  | $ | 43,758,606 |  | $ | 12,263,377
[1] | Includes interest and non-interest bearing demand deposits.

Borrowings

The Corporation’s borrowings increased by $0.1 billion to $1.4 billion at September 30, 2020 mainly due to an increase in FHLB advances at PB. Refer to Note 16 to the C onsolidated Financial Statements for detailed information on the Corporation’s borrowings. Also, refer to the Liquidity section in this MD&A for additional information on the Corporation’s funding sources.

Other liabilities

The Corporation’s other liabilities increased by $1.5 billion to $2.6 billion at September 30, 2020, when compared to December 31, 2019, mainly due to an increase in unsettled purchases of debt securities.

Stockholders’ Equity

158

Stockholders’ equity totaled $5.9 billion at September 30, 2020, a decrease of $104.7 million when compared to December 31, 2019, principally due to the impact of the $500 million accelerated share repurchase transaction completed during the first quarter of 2020, a reduction in preferred stock of $28.0 million due to the redemption of all outstanding shares of 2008 Series B preferred stock, the cumulative effect of $205.8 million related to the adoption of CECL, declared dividends of $102.9 million on common stock, and $1.4 million in dividends on preferred stock, partially offset by the net income for the nine months ended September 30, 2020 of $330.3 million and an increase of unrealized gains on debt securities available-for-sale by $391.7 million. Refer to the Consolidated Statements of Financial Condition, Comprehensive Income and of Changes in Stockholders’ Equity for information on the composition of stockholders’ equity.

REGULATORY CAPITAL

The Corporation, BPPR and PB are subject to regulatory capital requirements established by the Federal Reserve Board. The risk-based capital standards applicable to the Corporation, BPPR and PB (“Basel III capital rules”) are based on the final capital framework for strengthening international capital standards, known as Basel III, of the Basel Committee on Banking Supervision. As of September 30, 2020, t he Corporation’s, BPPR’s and PB’s capital ratios continue to exceed the minimum requirements for being “well-capitalized” under the Basel III capital rules.

The risk-based capital ratios presented in Table 9, which include common equity tier 1, Tier 1 capital, total capital and leverage capital as of September 30, 2020 and December 31, 2019.

Table 9 - Capital Adequacy Data |  |  |  |  |  |
(Dollars in thousands) |  | September 30, 2020 |  |  | December 31, 2019 |
Common equity tier 1 capital: |  |  |  |  |  |
| Common stockholders equity - GAAP basis | $ | 6,113,424 |  | $ | 5,966,619 |
| AOCI related adjustments due to opt-out election |  | (286,909) |  |  | 113,155 |
| Goodwill, net of associated deferred tax liability (DTL) |  | (592,852) |  |  | (596,994) |
| Intangible assets, net of associated DTLs |  | (23,518) |  |  | (28,780) |
| Deferred tax assets and other deductions |  | (363,846) |  |  | (332,763) |
Common equity tier 1 capital | $ | 4,846,299 |  | $ | 5,121,237 |
Additional tier 1 capital: |  |  |  |  |  |
| Preferred stock |  | 22,143 |  |  | 50,160 |
| Other additional tier 1 capital deductions |  | - |  |  | (50,160) |
Additional tier 1 capital | $ | 22,143 |  | $ | - |
Tier 1 capital | $ | 4,868,442 |  | $ | 5,121,237 |
Tier 2 capital: |  |  |  |  |  |
| Trust preferred securities subject to phase in as tier 2 |  | 373,737 |  |  | 373,737 |
| Other inclusions (deductions), net |  | 382,613 |  |  | 363,638 |
Tier 2 capital | $ | 756,350 |  | $ | 737,375 |
Total risk-based capital | $ | 5,624,792 |  | $ | 5,858,612 |
Minimum total capital requirement to be well capitalized | $ | 3,041,709 |  | $ | 2,884,037 |
Excess total capital over minimum well capitalized | $ | 2,583,083 |  | $ | 2,974,575 |
Total risk-weighted assets | $ | 30,417,091 |  | $ | 28,840,368 |
Total assets for leverage ratio | $ | 62,455,157 |  | $ | 51,057,484 |
Risk-based capital ratios: |  |  |  |  |  |
| Common equity tier 1 capital |  | 15.93 | % |  | 17.76 | %
| Tier 1 capital |  | 16.01 |  |  | 17.76 |
| Total capital |  | 18.49 |  |  | 20.31 |
| Tier 1 leverage |  | 7.80 |  |  | 10.03 |

159

The Basel III capital rules provide that a depository institution will be deemed to be well capitalized if it maintains a leverage ratio of at least 5%, a common equity Tier 1 ratio of at least 6.5%, a Tier 1 capital ratio of at least 8% and a total risk-based ratio of at least 10%. Management has determined that as of September 30, 2020, the Corporation, BPPR and PB continue to exceed the minimum requirements for being “well-capitalized” under the Basel III capital rules.

Pursuant to the adoption of the CECL accounting standard on January 1, 2020, the Corporation elected to use the five-year transition period option as provided in the final interim regulatory capital rules effective March 31, 2020. The five-year transition period provision delays for two years the estimated impact of CECL on regulatory capital, followed by a three-year transition period to phase out the aggregate amount of the capital benefit provided during the initial two-year delay.

On April 1, 2020, the Corporation adopted the final rule issued by the federal banking regulatory agencies pursuant to the Economic Growth and Regulatory Paperwork Reduction Act of 1996 that simplified several requirements in the agencies' regulatory capital rules. These rules simplified the regulatory capital requirement for mortgage servicing assets (MSAs), deferred tax assets arising from temporary differences and investments in the capital of unconsolidated financial institutions by raising the CET1 deduction threshold from 10% to 25%. The 15% CET 1 deduction threshold which applies to the aggregate amount of such items was eliminated. The rule also requires, among other changes, increasing from 100% to 250% the risk weight to MSAs and temporary difference deferred tax asset not deducted from capital. For investments in the capital of unconsolidated financial institutions, the risk weight would be based on the exposure category of the investment. As a result of these rules, the Corporation’s CET1 decreased by 54 bps.

The decrease in the common equity Tier I capital ratio, Tier I capital ratio, total capital ratio, and leverage capital ratio as of September 30, 2020 as compared to December 31, 2019 was mainly attributed to the accelerated share repurchase transaction of $500 million completed during the second quarter of 2020, and to the increase in risk weighted assets driven by the increase from 100% to 250% in the risk weight assets of MSAs and temporary difference deferred tax asset not deducted from capital, resulting from the adoption of the aforementioned final rule.

160

Non-GAAP financial measures

The tangible common equity, tangible common equity ratio, tangible assets and tangible book value per common share, which are presented in the table that follows, are non-GAAP measures. Management and many stock analysts use the tangible common equity ratio and tangible book value per common share in conjunction with more traditional bank capital ratios to compare the capital adequacy of banking organizations with significant amounts of goodwill or other intangible assets, typically stemming from the use of the purchase accounting method for mergers and acquisitions. Neither tangible common equity nor tangible assets or related measures should be considered in isolation or as a substitute for stockholders' equity, total assets or any other measure calculated in accordance with GAAP. Moreover, the manner in which the Corporation calculates its tangible common equity, tangible assets and any other related measures may differ from that of other companies reporting measures with similar names.

Table 10 provides a reconciliation of total stockholders’ equity to tangible common equity and total assets to tangible assets as of September 30, 2020, and December 31, 2019.

Table 10 - Reconciliation of Tangible Common Equity and Tangible Assets |  |  |  |  |
(In thousands, except share or per share information) |  |  | September 30, 2020 |  |  |  | December 31, 2019 |
Total stockholders’ equity |  | $ | 5,912,085 |  |  | $ | 6,016,779 |
Less: Preferred stock |  |  | (22,143) |  |  |  | (50,160) |
Less: Goodwill |  |  | (671,122) |  |  |  | (671,122) |
Less: Other intangibles |  |  | (23,518) |  |  |  | (28,780) |
Total tangible common equity |  | $ | 5,195,302 |  |  | $ | 5,266,717 |
Total assets |  | $ | 65,910,369 |  |  | $ | 52,115,324 |
Less: Goodwill |  |  | (671,122) |  |  |  | (671,122) |
Less: Other intangibles |  |  | (23,518) |  |  |  | (28,780) |
Total tangible assets |  | $ | 65,215,729 |  |  | $ | 51,415,422 |
Tangible common equity to tangible assets |  |  | 7.97 | % |  |  | 10.24 | %
Common shares outstanding at end of period |  |  | 84,219,464 |  |  |  | 95,589,629 |
Tangible book value per common share |  | $ | 61.69 |  |  | $ | 55.10 |
|  |  | Quarterly average |
Total stockholders’ equity [1] |  | $ | 5,383,126 |  |  | $ | 5,887,125 |
Less: Preferred Stock |  |  | (22,143) |  |  |  | (50,160) |
Less: Goodwill |  |  | (671,121) |  |  |  | (671,121) |
Less: Other intangibles |  |  | (24,161) |  |  |  | (20,674) |
Total tangible common equity |  | $ | 4,665,701 |  |  | $ | 5,145,170 |
Return on average tangible common equity |  |  | 14.32 | % |  |  | 12.79 | %
[1] Average balances exclude unrealized gains or losses on debt securities available-for-sale.

161

OFF-BALANCE SHEET ARRANGEMENTS AND OTHER COMMITMENTS

In the ordinary course of business, the Corporation engages in financial transactions that are not recorded on the balance sheet, or may be recorded on the balance sheet in amounts that are different than the full contract or notional amount of the transaction. As a provider of financial services, the Corporation routinely enters into commitments with off-balance sheet risk to meet the financial needs of its customers. These commitments may include loan commitments and standby letters of credit. These commitments are subject to the same credit policies and approval process used for on-balance sheet instruments. These instruments involve, to varying degrees, elements of credit and interest rate risk in excess of the amount recognized in the statement of financial position. Other types of off-balance sheet arrangements that the Corporation enters in the ordinary course of business include derivatives and provision of guarantees, indemnifications, and representation and warranties. Refer to Note 20 in the Consolidated Financial Statements for a detailed discussion related to the Corporation’s obligations under credit recourse and representation and warranties arrangements.

Contractual Obligations and Commercial Commitments

The Corporation has various financial obligations, including contractual obligations and commercial commitments, which require future cash payments on debt agreements.

As previously indicated, the Corporation also enters into derivative contracts under which it is required either to receive or pay cash, depending on changes in interest rates. These contracts are carried at fair value on the Consolidated Statement of Financial Condition with the fair value representing the net present value of the expected future cash receipts and payments based on market rates of interest as of the statement of condition date. The fair value of the contract changes daily as interest rates change. The Corporation may also be required to post additional collateral on margin calls on the derivatives and repurchase transactions.

Refer to Note 16 in the Consolidated Financial Statements for a breakdown of long-term borrowings by maturity.

The Corporation utilizes lending-related financial instruments in the normal course of business to accommodate the financial needs of its customers. The Corporation’s exposure to credit losses in the event of nonperformance by the other party to the financial instrument for commitments to extend credit, standby letters of credit and commercial letters of credit is represented by the contractual notional amount of these instruments. The Corporation uses credit procedures and policies in making those commitments and conditional obligations as it does in extending loans to customers. Since many of the commitments expire without being drawn upon or a default occurring, the total contractual amounts are not representative of the Corporation’s actual future credit exposure or liquidity requirements for these commitments.

Table 11 presents the contractual amounts related to the Corporation’s off-balance sheet lending and other activities at September 30, 2020.

Table 11 - Off-Balance Sheet Lending and Other Activities
|  |  | Amount of commitment - Expiration Period
(In thousands) |  | 2020 | Years 2021 - 2022 | Years 2023 - 2024 | Years 2025 - thereafter | Total
Commitments to extend credit |  | $ | 6,577,031 | $ | 1,915,746 | $ | 363,007 | $ | 120,622 | $ | 8,976,406
Commercial letters of credit |  |  | 3,105 |  | 285 |  | - |  | - |  | 3,390
Standby letters of credit |  |  | 4,543 |  | 54,774 |  | - |  | - |  | 59,317
Commitments to originate or fund mortgage loans |  |  | 105,412 |  | 3,979 |  | - |  | - |  | 109,391
Total |  | $ | 6,690,091 | $ | 1,974,784 | $ | 363,007 | $ | 120,622 | $ | 9,148,504

162

RISK MANAGEMENT

Market / Interest Rate Risk

The financial results and capital levels of the Corporation are constantly exposed to market, interest rate and liquidity risks.

Market risk refers to the risk of a reduction in the Corporation’s capital due to changes in the market valuation of its assets and/or liabilities.

Most of the assets subject to market valuation risk are debt securities classified as available-for-sale. Refer to Notes 6 and 7 for further information on the debt securities available-for-sale and held-to-maturity portfolios. Debt securities classified as available-for-sale amounted to $21.2 billion as of September 30, 2020. Other assets subject to market risk include loans held-for-sale, which amounted to $103 million, mortgage servicing rights (“MSRs”) which amounted to $124 million and securities classified as “trading”, which amounted to $33 million, as of September 30, 2020.

Interest Rate Risk (“IRR”)

The Corporation’s net interest income is subject to various categories of interest rate risk, including repricing, basis, yield curve and option risks. In managing interest rate risk, management may alter the mix of floating and fixed rate assets and liabilities, change pricing schedules, adjust maturities through sales and purchases of investment securities, and enter into derivative contracts, among other alternatives.

Interest rate risk management is an active process that encompasses monitoring loan and deposit flows complemented by investment and funding activities. Effective management of interest rate risk begins with understanding the dynamic characteristics of assets and liabilities and determining the appropriate rate risk position given line of business forecasts, management objectives, market expectations and policy constraints.

Management utilizes various tools to assess IRR, including Net Interest Income (“NII”) simulation modeling, static gap analysis, and Economic Value of Equity (“EVE”). The three methodologies complement each other and are used jointly in the evaluation of the Corporation’s IRR. NII simulation modeling is prepared for a five-year period, which in conjunction with the EVE analysis, provides management a better view of long-term IRR.

Net interest income simulation analysis performed by legal entity and on a consolidated basis is a tool used by the Corporation in estimating the potential change in net interest income resulting from hypothetical changes in interest rates. Sensitivity analysis is calculated using a simulation model which incorporates actual balance sheet figures detailed by maturity and interest yields or costs.

Management assesses interest rate risk by comparing various NII simulations under different interest rate scenarios that differ in direction of interest rate changes, the degree of change and the projected shape of the yield curve. For example, the types of rate scenarios processed during the quarter include flat rates, implied forwards, and parallel and non-parallel rate shocks. Management also performs analyses to isolate and measure basis and prepayment risk exposures.

The asset and liability management group perform validation procedures on various assumptions used as part of the simulation analyses as well as validations of results on a monthly basis. In addition, the model and processes used to assess IRR are subject to independent validations according to the guidelines established in the Model Governance and Validation policy.

The Corporation processes NII simulations under interest rate scenarios in which the yield curve is assumed to rise and decline by the same amount (parallel shifts). The rate scenarios considered in these market risk simulations reflect instantaneous parallel changes of -100, -200, +100, +200 and +400 basis points during the succeeding twelve-month period. Simulation analyses are based on many assumptions, including relative levels of market interest rates across all yield curve points and indexes, interest rate spreads, loan prepayments and deposit elasticity. Thus, they should not be relied upon as indicative of actual results. Further, the estimates do not contemplate actions that management could take to respond to changes in interest rates. By their nature, these forward-looking computations are only estimates and may be different from what may actually occur in the future. The following table presents the results of the simulations at September 30, 2020 and December 31, 2019, assuming a static balance sheet and parallel changes over flat spot rates over a one-year time horizon:

163

Table 12 - Net Interest Income Sensitivity (One Year Projection)
| September 30, 2020 |  |  | December 31, 2019
(Dollars in thousands) |  | Amount Change | Percent Change |  |  | Amount Change | Percent Change |
Change in interest rate |  |  |  |  |  |  |  |
+400 basis points | $ | 203,621 | 11.51 | % | $ | 64,351 | 3.37 | %
+200 basis points |  | 100,356 | 5.67 |  |  | 32,766 | 1.72 |
+100 basis points |  | 49,089 | 2.77 |  |  | 16,379 | 0.86 |
-100 basis points |  | (49,056) | (2.77) |  |  | (35,213) | (1.84) |
-200 basis points |  | (63,630) | (3.60) |  |  | (131,874) | (6.91) |

As of September 30, 2020, NII simulations show the Corporation maintains an asset sensitive position and is expected to benefit from an overall rising rate environment. The changes in sensitivity for the period are primarily driven by large deposit increases of over $12 billion along with reductions in the rates paid for deposit products. Overall, rates are now considered to be close to their “lower bound” because we currently assume, in our interest risk models, that rates will not reach negative values. This has the effect of reducing sensitivity in most products given that rates are close to zero in most curve tenors and therefore have little room to fall further in the declining rates scenarios. We would expect this “flooring” effect on sensitivity to declining rates to reverse itself if rates were to rise, because it would mean that rates would once again have more room to fall. In contrast, the sensitivity to rising rate scenarios notably increased as most of the increase in deposits remained in short-term assets and cash at the close of the quarter.

The Corporation’s loan and investment portfolios are subject to prepayment risk, which results from the ability of a third-party to repay debt obligations prior to maturity. Prepayment risk also could have a significant impact on the duration of mortgage-backed securities and collateralized mortgage obligations, since prepayments could shorten (or lower prepayments could extend) the weighted average life of these portfolios.

Trading

The Corporation engages in trading activities in the ordinary course of business at its subsidiaries, BPPR and Popular Securities. Popular Securities’ trading activities consist primarily of market-making activities to meet expected customers’ needs related to its retail brokerage business, and purchases and sales of U.S. Government and government sponsored securities with the objective of realizing gains from expected short-term price movements. BPPR’s trading activities consist primarily of holding U.S. Government sponsored mortgage-backed securities classified as “trading” and hedging the related market risk with “TBA” (to-be-announced) market transactions. The objective is to derive spread income from the portfolio and not to benefit from short-term market movements. In addition, BPPR uses forward contracts or TBAs to hedge its securitization pipeline. Risks related to variations in interest rates and market volatility are hedged with TBAs that have characteristics similar to that of the forecasted security and its conversion timeline.

At September 30, 2020, the Corporation held trading securities with a fair value of $33 million, representing approximately 0.1% of the Corporation’s total assets, compared with $40 million and 0.1%, respectively, at December 31, 2019. As shown in Table 13, the trading portfolio consists principally of mortgage-backed securities which at September 30, 2020 were investment grade securities. As of September 30, 2020, the trading portfolio also included $0.1 million in Puerto Rico government obligations ($0.6 million as of December 31, 2019). Trading instruments are recognized at fair value, with changes resulting from fluctuations in market prices, interest rates or exchange rates reported in current period earnings. The Corporation recognized a net trading account gain of $ 20 thousand for the quarter ended September 30, 2020 and a net trading account gain of $295 thousand for the quarter ended September 30, 2019.

164

Table 13 - Trading Portfolio |  |  |  |  |  |  |  |  |  |
|  | September 30, 2020 |  |  | December 31, 2019 |
(Dollars in thousands) |  | Amount |  | Weighted Average Yield[1] |  |  | Amount |  | Weighted Average Yield[1] |
Mortgage-backed securities | $ | 24,944 |  | 5.45 | % | $ | 28,556 |  | 5.28 | %
U.S. Treasury securities |  | 4,106 |  | 0.08 |  |  | 7,083 |  | 1.22 |
Collateralized mortgage obligations |  | 484 |  | 5.71 |  |  | 606 |  | 5.72 |
Puerto Rico government obligations |  | 105 |  | 0.50 |  |  | 633 |  | 2.60 |
Interest-only strips |  | 413 |  | 12.00 |  |  | 440 |  | 12.05 |
Other |  | 3,001 |  | 1.21 |  |  | 3,003 |  | 2.79 |
Total | $ | 33,053 |  | 4.47 | % | $ | 40,321 |  | 4.42 | %
[1] Not on a taxable equivalent basis. |  |  |  |  |  |  |  |  |  |

The Corporation’s trading activities are limited by internal policies. For each of the two subsidiaries, the market risk assumed under trading activities is measured by the 5-day net value-at-risk (“VAR”), with a confidence level of 99%. The VAR measures the maximum estimated loss that may occur over a 5-day holding period, given a 99% probability.

The Corporation’s trading portfolio had a 5-day VAR of approximately $0.4 million for the last week in September 2020. There are numerous assumptions and estimates associated with VAR modeling, and actual results could differ from these assumptions and estimates. Backtesting is performed to compare actual results against maximum estimated losses, in order to evaluate model and assumptions accuracy.

In the opinion of management, the size and composition of the trading portfolio does not represent a significant source of market risk for the Corporation.

FAIR VALUE MEASUREMENT OF FINANCIAL INSTRUMENTS

The Corporation currently measures at fair value on a recurring basis its trading debt securities, debt securities available-for-sale, certain equity securities, derivatives and mortgage servicing rights. Occasionally, the Corporation may be required to record at fair value other assets on a nonrecurring basis, such as loans held-for-sale, loans held-in-portfolio that are collateral dependent and certain other assets. These nonrecurring fair value adjustments typically result from the application of lower of cost or fair value accounting or write-downs of individual assets.

The Corporation categorizes its assets and liabilities measured at fair value under the three-level hierarchy. The level within the hierarchy is based on whether the inputs to the valuation methodology used for fair value measurement are observable.

Refer to Note 24 to the Consolidated Financial Statements for information on the Corporation’s fair value measurement required by the applicable accounting standard.

A description of the Corporation’s valuation methodologies used for the assets and liabilities measured at fair value is included in Note 30 to the Consolidated Financial Statements in the 2019 Form 10-K. Also, refer to the Critical Accounting Policies / Estimates in the 2019 Form 10-K for additional information on the accounting guidance and the Corporation’s policies or procedures related to fair value measurements.

165

Liquidity

The objective of effective liquidity management is to ensure that the Corporation has sufficient liquidity to meet all of its financial obligations, finance expected future growth, fund planned capital distributions and maintain a reasonable safety margin for cash commitments under both normal and stressed market conditions. The Board of Directors is responsible for establishing the Corporation’s tolerance for liquidity risk, including approving relevant risk limits and policies. The Board of Directors has delegated the monitoring of these risks to the Board’s Risk Management Committee and the Asset/Liability Management Committee. The management of liquidity risk, on a long-term and day-to-day basis, is the responsibility of the Corporate Treasury Division. The Corporation’s Corporate Treasurer is responsible for implementing the policies and procedures approved by the Board of Directors and for monitoring the Corporation’s liquidity position on an ongoing basis. Also, the Corporate Treasury Division coordinates corporate wide liquidity management strategies and activities with the reportable segments, oversees policy breaches and manages the escalation process. The Financial and Operational Risk Management Division is responsible for the independent monitoring and reporting of adherence with established policies.

An institution’s liquidity may be pressured if, for example, it experiences a sudden and unexpected substantial cash outflow due to exogenous events such as the current COVID-19 pandemic, its credit rating is downgraded, or some other event causes counterparties to avoid exposure to the institution. Factors that the Corporation does not control, such as the economic outlook, adverse ratings of its principal markets and regulatory changes, could also affect its ability to obtain funding.

Liquidity is managed by the Corporation at the level of the holding companies that own the banking and non-banking subsidiaries. It is also managed at the level of the banking and non-banking subsidiaries. As further explained below, a principal source of liquidity for the bank holding companies (the “BHCs”) are dividends received from banking and non-banking subsidiaries. The Corporation has adopted policies and limits to monitor more effectively the Corporation’s liquidity position and that of the banking subsidiaries. Additionally, contingency funding plans are used to model various stress events of different magnitudes and affecting different time horizons that assist management in evaluating the size of the liquidity buffers needed if those stress events occur. However, such models may not predict accurately how the market and customers might react to every event, and are dependent on many assumptions.

Deposits, including customer deposits, brokered deposits and public funds deposits, continue to be the most significant source of funds for the Corporation, funding 85% of the Corporation’s total assets at September 30, 2020 and 84% at December 31, 2019. The ratio of total ending loans to deposits was 53% at September 30, 2020, compared to 63% at December 31, 2019. In addition to traditional deposits, the Corporation maintains borrowing arrangements, which amounted to approximately $1.4 billion at September 30, 2020 (December 31, 2019 - $1.3 billion). A detailed description of the Corporation’s borrowings, including their terms, is included in Note 16 to the Consolidated Financial Statements. Also, the Consolidated Statements of Cash Flows in the accompanying Consolidated Financial Statements provide information on the Corporation’s cash inflows and outflows.

As previously mentioned, during 2020 the Corporation executed actions corresponding to its capital and liquidity strategic plans. These included the $500 million accelerated share repurchase transaction with respect to its common stock and an increase in quarterly common stock dividend from $0.30 per share to $0.40 per share. Refer to additional details of these transactions in Notes 18 - Stockholders Equity and Note 26 - Net Income Per Common Share.

The following sections provide further information on the Corporation’s major funding activities and needs, as well as the risks involved in these activities. Note 34 to the Consolidated Financial Statements provides consolidating statements of condition, of operations and of cash flows which separately presents the Corporation’s bank holding companies and its subsidiaries as part of the “All other subsidiaries and eliminations” column.

Banking Subsidiaries

Primary sources of funding for the Corporation’s banking subsidiaries (BPPR and PB or, collectively, “the banking subsidiaries”) include retail, commercial and public sector deposits, brokered deposits, unpledged investment securities, mortgage loan securitization and, to a lesser extent, loan sales. In addition, the Corporation maintains borrowing facilities with the FHLB and at the discount window of the Federal Reserve Bank of New York (the “FRB”) and has a considerable amount of collateral pledged that can be used to raise funds under these facilities.

Refer to Note 16 to the Consolidated Financial Statements, for additional information of the Corporation’s borrowing facilities available through its banking subsidiaries.

The principal uses of funds for the banking subsidiaries include loan originations, investment portfolio purchases, loan purchases and repurchases, repayment of outstanding obligations (including deposits), advances on certain serviced portfolios and operational

166

expenses. Also, the banking subsidiaries assume liquidity risk related to collateral posting requirements for certain activities mainly in connection with contractual commitments, recourse provisions, servicing advances, derivatives, credit card licensing agreements and support to several mutual funds administered by BPPR.

The banking subsidiaries maintain sufficient funding capacity to address large increases in funding requirements such as deposit outflows. The Corporation has established liquidity guidelines that require the banking subsidiaries to have sufficient liquidity to cover all short-term borrowings and a portion of deposits.

The Corporation’s ability to compete successfully in the marketplace for deposits, excluding brokered deposits, depends on various factors, including pricing, service, convenience and financial stability as reflected by operating results, credit ratings (by nationally recognized credit rating agencies), and importantly, FDIC deposit insurance. Although a downgrade in the credit ratings of the Corporation’s banking subsidiaries may impact their ability to raise retail and commercial deposits or the rate that it is required to pay on such deposits, management does not believe that the impact should be material. Deposits at all of the Corporation’s banking subsidiaries are federally insured (subject to FDIC limits) and this is expected to mitigate the potential effect of a downgrade in the credit ratings.

Deposits are a key source of funding as they tend to be less volatile than institutional borrowings and their cost is less sensitive to changes in market rates. Refer to Table 8 for a breakdown of deposits by major types. Core deposits are generated from a large base of consumer, corporate and public sector customers. Core deposits include all non-interest bearing deposits, savings deposits and certificates of deposit under $100,000, excluding brokered deposits with denominations under $100,000. Core deposits have historically provided the Corporation with a sizable source of relatively stable and low-cost funds. Core deposits totaled $ 50.6 billion, or 90% of total deposits, at September 30, 2020, compared with $38.8 billion, or 89% of total deposits, at December 31, 2019. Core deposits financed 80% of the Corporation’s earning assets at September 30, 2020, compared with 80% at December 31, 2019.

The distribution by maturity of certificates of deposits with denominations of $100,000 and over at September 30, 2020 is presented in the table that follows:

Table 14 - Distribution by Maturity of Certificate of Deposits of $100,000 and Over |  |  |
(In thousands) |  |  |
3 months or less |  | $ | 2,640,267
3 to 6 months |  |  | 389,274
6 to 12 months |  |  | 465,745
Over 12 months |  |  | 1,272,386
Total |  | $ | 4,767,672

The Corporation had $ 0.7 billion in brokered deposits at September 30, 2020, which financed approximately 1% of its total assets (December 31, 2019 - $0.5 billion and 1%, respectively). In the event that any of the Corporation’s banking subsidiaries’ regulatory capital ratios fall below those required by a well-capitalized institution or are subject to capital restrictions by the regulators, that banking subsidiary faces the risk of not being able to raise or maintain brokered deposits and faces limitations on the rate paid on deposits, which may hinder the Corporation’s ability to effectively compete in its retail markets and could affect its deposit raising efforts.

Deposits from the public sector represent an important source of funds for the Company. As of September 30, 2020, total public sector deposits were $14.6 billion. Generally, these deposits require that the bank pledge high credit quality securities as collateral; therefore liquidity risks arising from public sector deposit outflows are lower given that the bank receives its collateral in return. However, there are some timing differences between the time the deposit outflow occurs and when the bank receives its collateral. This, now unpledged, collateral can either be financed via repurchase agreements or sold for cash.

At September 30, 2020, management believes that the banking subsidiaries had sufficient current and projected liquidity sources to meet their anticipated cash flow obligations, as well as special needs and off-balance sheet commitments, in the ordinary course of business and have sufficient liquidity resources to address a stress event. Although the banking subsidiaries have historically been able to replace maturing deposits and advances, no assurance can be given that they would be able to replace those funds in the future if the Corporation’s financial condition or general market conditions were to deteriorate. The Corporation’s financial flexibility

167

will be severely constrained if the banking subsidiaries are unable to maintain access to funding or if adequate financing is not available to accommodate future financing needs at acceptable interest rates. The banking subsidiaries also are required to deposit cash or qualifying securities to meet margin requirements. To the extent that the value of securities previously pledged as collateral declines because of market changes, the Corporation will be required to deposit additional cash or securities to meet its margin requirements, thereby adversely affecting its liquidity. Finally, if management is required to rely more heavily on more expensive funding sources to meet its future growth, revenues may not increase proportionately to cover costs. In this case, profitability would be adversely affected.

Bank Holding Companies

The principal sources of funding for the BHCs, which are Popular, Inc. (holding company only) and PNA, include cash on hand, investment securities, dividends received from banking and non-banking subsidiaries, asset sales, credit facilities available from affiliate banking subsidiaries and proceeds from potential securities offerings. Dividends from banking and non-banking subsidiaries are subject to various regulatory limits and authorization requirements that are further described below and that may limit the ability of those subsidiaries to act as a source of funding to the BHCs.

The principal use of these funds includes the repayment of debt, and interest payments to holders of senior debt and junior subordinated deferrable interest (related to trust preferred securities), the payment of dividends to common stockholders and capitalizing its banking subsidiaries.

The BHCs have in the past borrowed in the money markets and in the corporate debt market primarily to finance their non-banking subsidiaries; however, the cash needs of the Corporation’s non-banking subsidiaries other than to repay indebtedness and interest are now minimal. These sources of funding have become more costly due to the Corporation’s principal credit rating being below “investment grade”, which affects the Corporation’s ability to raise funds in the capital markets. The Corporation has an automatic shelf registration statement filed and effective with the Securities and Exchange Commission, which permits the Corporation to issue an unspecified amount of debt or equity securities.

The outstanding balance of notes payable at the BHCs amounted to $681 million at September 30, 2020 and $680 million at December 31, 2019.

The contractual maturities of the BHCs notes payable at September 30, 2020 are presented in Table 15.

Table 15 - Distribution of BHC's Notes Payable by Contractual Maturity |  |
Year |  | (In thousands)
2023 | $ | 296,257
Later years |  | 384,923
Total | $ | 681,180

Annual debt service at the BHCs is approximately $44 million per annum, and the Company’s latest quarterly dividend was $0.40 per share. The BHCs liquidity position continues to be adequate with sufficient cash on hand, investments and other sources of liquidity which are expected to be enough to meet all BHCs obligations during the foreseeable future. As of September 30, 2020, the BHCs had cash and money markets investments totaling $250 million, borrowing potential of $149 million from its secured facility with BPPR. In addition to these liquidity sources, the stake in EVERTEC had a market value of $405 million as of September 30, 2020 and it represents an additional source of contingent liquidity.

Non-Banking Subsidiaries

The principal sources of funding for the non-banking subsidiaries include internally generated cash flows from operations, loan sales, repurchase agreements, capital injections and borrowed funds from their direct parent companies or the holding companies. The principal uses of funds for the non-banking subsidiaries include repayment of maturing debt, operational expenses and payment of dividends to the BHCs. The liquidity needs of the non-banking subsidiaries are minimal since most of them are funded internally from operating cash flows or from intercompany borrowings or capital contributions from their holding companies.

Dividends

168

During the nine months ended September 30, 2020, the Corporation declared quarterly dividends on its outstanding common stock of $0.40 per share, for a year-to-date total of $ 102.9 million. The dividends for the Corporation’s Series A and Series B preferred stock amounted to $1.4 million. On February 24, 2020, the Corporation redeemed all the outstanding shares of 2008 Series B Preferred Stock. Refer to Note 18 for additional information. During the nine months ended September 30, 2020, the BHC’s received dividends amounting to $578 million from BPPR, $13 million from PIBI which main source of income is derived from its investment in BHD, $6 million in dividends from its non-banking subsidiaries and $2 million in dividends from EVERTEC. Dividends from BPPR constitute Popular, Inc.’s primary source of liquidity.

Other Funding Sources and Capital

The debt securities portfolio provides an additional source of liquidity, which may be realized through either securities sales or repurchase agreements. The Corporation’s debt securities portfolio consists primarily of liquid U.S. government debt securities, U.S. government sponsored agency debt securities, U.S. government sponsored agency mortgage-backed securities, and U.S. government sponsored agency collateralized mortgage obligations that can be used to raise funds in the repo markets. The availability of the repurchase agreement would be subject to having sufficient unpledged collateral available at the time the transactions are to be consummated, in addition to overall liquidity and risk appetite of the various counterparties. The Corporation’s unpledged debt securities amounted to $4.5 billion at September 30, 2020 and $5.4 billion at December 31, 2019. A substantial portion of these debt securities could be used to raise financing in the U.S. money markets or from secured lending sources.

Additional liquidity may be provided through loan maturities, prepayments and sales. The loan portfolio can also be used to obtain funding in the capital markets. In particular, mortgage loans and some types of consumer loans, have secondary markets which the Corporation could use.

Risks to Liquidity

Total lines of credit outstanding are not necessarily a measure of the total credit available on a continuing basis. Some of these lines could be subject to collateral requirements, standards of creditworthiness, leverage ratios and other regulatory requirements, among other factors. Derivatives, such as those embedded in long-term repurchase transactions or interest rate swaps, and off-balance sheet exposures, such as recourse, performance bonds or credit card arrangements, are subject to collateral requirements. As their fair value increases, the collateral requirements may increase, thereby reducing the balance of unpledged securities.

The importance of the Puerto Rico market for the Corporation is an additional risk factor that could affect its financing activities. In the case of a deterioration in economic and fiscal conditions in Puerto Rico, the credit quality of the Corporation could be affected and result in higher credit costs. Refer to the Geographic and Government Risk section of this MD&A for some highlights on the current status of the Puerto Rico economy and the ongoing fiscal crisis.

Factors that the Corporation does not control, such as the economic outlook and credit ratings of its principal markets and regulatory changes, could also affect its ability to obtain funding. In order to prepare for the possibility of such scenario, management has adopted contingency plans for raising financing under stress scenarios when important sources of funds that are usually fully available are temporarily unavailable. These plans call for using alternate funding mechanisms, such as the pledging of certain asset classes and accessing secured credit lines and loan facilities put in place with the FHLB and the FRB.

The credit ratings of Popular’s debt obligations are a relevant factor for liquidity because they impact the Corporation’s ability to borrow in the capital markets, its cost and access to funding sources. Credit ratings are based on the financial strength, credit quality and concentrations in the loan portfolio, the level and volatility of earnings, capital adequacy, the quality of management, geographic concentration in Puerto Rico, the liquidity of the balance sheet, the availability of a significant base of core retail and commercial deposits, and the Corporation’s ability to access a broad array of wholesale funding sources, among other factors.

Furthermore, various statutory provisions limit the amount of dividends an insured depository institution may pay to its holding company without regulatory approval. A member bank must obtain the approval of the Federal Reserve Board for any dividend, if the total of all dividends declared by the member bank during the calendar year would exceed the total of its net income for that year, combined with its retained net income for the preceding two years, less any required transfers to surplus or to a fund for the retirement of any preferred stock. In addition, a member bank may not declare or pay a dividend in an amount greater than its undivided profits as reported in its Report of Condition and Income, unless the member bank has received the approval of the Federal Reserve Board. A member bank also may not permit any portion of its permanent capital to be withdrawn unless the withdrawal has been approved by the Federal Reserve Board. Pursuant to these requirements, PB may not declare or pay a dividend without the prior approval of the Federal Reserve Board and the NYSDFS. The ability of a bank subsidiary to up-stream dividends to its BHC could thus be impacted by its financial performance, thus potentially limiting the amount of cash moving up to

169

the BHCs from the banking subsidiaries. This could, in turn, affect the BHCs ability to declare dividends on its outstanding common and preferred stock, for example. Popular, Inc. received $578 million in dividends from BPPR during the nine months ended September 30, 2020 and its ability to continue receiving dividends from BPPR will depend on such banking subsidiary’s financial condition and results of operation.

The Corporation’s banking subsidiaries have historically not used unsecured capital market borrowings to finance its operations, and therefore are less sensitive to the level and changes in the Corporation’s overall credit ratings.

Obligations Subject to Rating Triggers or Collateral Requirements

The Corporation’s banking subsidiaries currently do not use borrowings that are rated by the major rating agencies, as these banking subsidiaries are funded primarily with deposits and secured borrowings. The banking subsidiaries had $9 million in deposits at September 30, 2020 that are subject to rating triggers.

In addition, certain mortgage servicing and custodial agreements that BPPR has with third parties include rating covenants. In the event of a credit rating downgrade, the third parties have the right to require the institution to engage a substitute cash custodian for escrow deposits and/or increase collateral levels securing the recourse obligations. Also, as discussed in Note 20 to the Consolidated Financial Statements, the Corporation services residential mortgage loans subject to credit recourse provisions. Certain contractual agreements require the Corporation to post collateral to secure such recourse obligations if the institution’s required credit ratings are not maintained. Collateral pledged by the Corporation to secure recourse obligations amounted to approximately $54 million at September 30, 2020. The Corporation could be required to post additional collateral under the agreements. Management expects that it would be able to meet additional collateral requirements if and when needed. The requirements to post collateral under certain agreements or the loss of escrow deposits could reduce the Corporation’s liquidity resources and impact its operating results.

170

Credit Risk

Geographic and Government Risk

The Corporation is exposed to geographic and government risk. The Corporation’s assets and revenue composition by geographical area and by business segment reporting are presented in Note 33 to the Consolidated Financial Statements.

Commonwealth of Puerto Rico

A significant portion of our financial activities and credit exposure is concentrated in the Commonwealth of Puerto Rico (the “Commonwealth” or “Puerto Rico”), which faces severe economic and fiscal challenges.

COVID-19 Pandemic

On December 2019, a novel strain of coronavirus (COVID-19) surfaced in Wuhan, China and has since spread globally to other countries and jurisdictions, including the mainland United States and Puerto Rico. In March 2020, the World Health Organization declared the COVID-19 to be a pandemic. The pandemic has significantly disrupted and negatively impacted the global economy, disrupted global supply chains, created significant volatility in financial markets, and increased unemployment levels worldwide, including in the markets in which we do business. In Puerto Rico, the Governor issued an executive order on March 15, 2020 declaring a health emergency, ordering residents to shelter in place, implementing a mandatory curfew, and requiring the closure of all businesses, except for businesses that provide essential services, including banking and financial institutions with respect to certain services. While many of the restrictions have been gradually lifted, a mandatory curfew is still in effect and most businesses have had to make significant adjustments to protect customers and employees, including transitioning to telework and suspending or modifying certain operations in compliance with health and safety guidelines.

The extent to which the COVID-19 pandemic will continue to have an adverse effect on economic activity in Puerto Rico in the long-term will depend on future developments, which are highly uncertain and cannot be predicted, including the scope and duration of the pandemic, the restrictions imposed by governmental authorities and other third parties in response to the same and the amount of federal and local assistance offered to offset the impact of the pandemic. However, the COVID-19 pandemic and the actions taken by governments in response to the same have had a material adverse effect on economic activity worldwide, including in Puerto Rico, and there can be no assurance that measures taken by governmental authorities will be sufficient to offset the pandemic’s economic impact.

In response to the pandemic, on April 2020 the Puerto Rico Legislative Assembly enacted legislation requiring financial institutions to offer moratoriums on consumer financial products to clients impacted by the COVID-19 pandemic through June 2020. In the case of mortgage loans, the moratorium period was extended through August 2020. These moratoriums could, among other things, limit our ability to determine the impact of the COVID-19 pandemic on the financial condition of certain of our customers and the credit quality of our loan portfolio until borrowers that have benefited from such moratoriums are required to resume loan repayments. Additionally, the Federal Government has also approved several economic stimulus measures, including the Coronavirus Aid, Relief and Economic Security Act (the “CARES Act”) that seek to cushion the economic fallout of the pandemic, including guaranteeing through the Small Business Administration’s Paycheck Protection Program (the “PPP”) loans to small and medium businesses.

For a discussion of the impact of the pandemic on the Corporation’s operations and financial results during the second quarter of 2020, refer to the MD&A Significant Events section, on the accompanying financial statements. For additional discussion of risk factors related to the impact of the pandemic, see “Part II – Item 1A – Risk Factors” in this Form 10-Q. For information regarding the projections of the 2020 Fiscal Plan (defined below) with respect to the impact of the pandemic, see Fiscal Plans, Commonwealth Fiscal Plan, below.

Economic Performance

The Commonwealth’s economy entered a recession in the fourth quarter of fiscal year 2006 and its gross national product (“GNP”) contracted (in real terms) every fiscal year between 2007 and 2018, with the exception of fiscal year 2012. Pursuant to the latest Puerto Rico Planning Board (the “Planning Board”) estimates, dated June 2020, the Commonwealth’s real GNP for fiscal years 2017 and 2018 decreased by 3.2% and 4.2%, respectively. The Planning Board estimates that real GNP increased approximately

171

1.5% in fiscal year 2019 due to the influx of federal funds and private insurance payments to repair damage caused by Hurricanes Irma and María. The Planning Board also projects a contraction in real GNP of -5.4% and -2% in fiscal years 2020 and 2021, respectively, due primarily to the adverse impact of the COVID-19 pandemic and the measures taken by the government in response to the same.

Fiscal Crisis

The Commonwealth remains in the midst of a profound fiscal crisis affecting the central government and many of its instrumentalities, public corporations and municipalities. This fiscal crisis has been primarily the result of economic contraction, persistent and significant budget deficits, a high debt burden, unfunded legacy obligations, and lack of access to the capital markets, among other factors. As a result of the crisis, the Commonwealth and certain of its instrumentalities have been unable to make debt service payments on their outstanding bonds and notes since 2016. The escalating fiscal and economic crisis and imminent widespread defaults prompted the U.S. Congress to enact the Puerto Rico Oversight, Management, and Economic Stability Act (“PROMESA”) in June 2016. The Commonwealth and several of its instrumentalities are currently in the process of restructuring their debts through the debt restructuring mechanisms provided by PROMESA.

Recent Seismic Activity

On January 7, 2020, Puerto Rico was struck by a magnitude 6.4 earthquake, which caused island-wide power outages and significant damage to infrastructure and property in the southwest region of the island. The 6.4 earthquake was preceded by foreshocks and followed by aftershocks. The Commonwealth’s government estimates total earthquake-related damages at approximately $1 billion.

PROMESA

PROMESA, among other things, created a seven-member federally-appointed oversight board (the “Oversight Board”) with ample powers over the fiscal and economic affairs of the Commonwealth, its public corporations, instrumentalities and municipalities and established two mechanisms for the restructuring of the obligations of such entities. Pursuant to PROMESA, the Oversight Board will remain in place until market access is restored and balanced budgets, in accordance with modified accrual accounting, are produced for at least four consecutive years. In August 2016, President Obama appointed the seven voting members of the Oversight Board through the process established in PROMESA, which authorizes the President to select the members from several lists required to be submitted by congressional leaders and which process was recently upheld by the U.S. Supreme Court. The terms of the original Oversight Board members expired on August 2019, but PROMESA allows members to remain in their roles until their successors have been appointed. All of the original members continued to serve on the Oversight Board on holdover status until earlier this year when three of the original members resigned and one member’s holdover status terminated upon President Donald Trump’s appointment of a new member. The remaining three original members continue serving on holdover status, but their holdover status would terminate upon the appointment of new members through the process established in PROMESA.

In October 2016, the Oversight Board designated the Commonwealth and all of its public corporations and instrumentalities as “covered entities” under PROMESA. The only Commonwealth government entities that were not subject to such initial designation were the Commonwealth’s municipalities. In May 2019, however, the Oversight Board designated all of the Commonwealth’s municipalities as covered entities. At the Oversight Board’s request, covered entities are required to submit fiscal plans and annual budgets to the Oversight Board for its review and approval. They are also required to seek Oversight Board approval to issue, guarantee or modify their debts and to enter into contracts with an aggregate value of $10 million or more. Finally, covered entities are potentially eligible to avail themselves of the debt restructuring processes provided by PROMESA.

Fiscal Plans

Commonwealth Fiscal Plan. The Oversight Board has certified several fiscal plans for the Commonwealth since 2017. The most recent fiscal plan for the Commonwealth certified by the Oversight Board is dated May 27, 2020 (the “2020 Fiscal Plan”). The 2020 Fiscal Plan estimates that the economy of Puerto Rico will contract by 4% in real terms in fiscal year 2020, largely due to the COVID-19 pandemic, with a limited recovery of 0.5% in fiscal year 2021. This new economic outlook exacerbates the

172

Commonwealth government’s fiscal challenges. As a result of these changes, the 2020 Fiscal Plan projects that the Commonwealth will have a pre-contractual debt service deficit each year through 2025 if the measures and structural reforms contemplated by the plan are not successfully implemented. It estimates that the proposed fiscal measures and structural reforms will drive approximately $10 billion in savings and extra revenue through 2025 and a cumulative 0.88% increase in growth by fiscal year 2049. However, even after the fiscal measures and structural reforms, and before contractual debt service, the 2020 Fiscal Plan’s projections reflect an annual deficit starting in fiscal year 2032.

The 2020 Fiscal Plan provides for the gradual reduction and the ultimate elimination of Commonwealth budgetary subsidies to municipalities, which constitute a material portion of the operating revenues of certain municipalities. Since fiscal year 2017, Commonwealth appropriations to municipalities have been reduced by approximately 64% (from approximately $370 million in fiscal year 2017 to approximately $132 million in fiscal year 2020). In response to the COVID-19 crisis, the 2020 Fiscal Plan provided for a one-year pause on reductions to appropriations to municipalities. Accordingly, appropriations to municipalities for fiscal year 2021 remained at $132 million, rather than declining by $44 million as contemplated by the prior fiscal plan. In addition, the Governor signed an executive order that adopts the “Strategic Plan for Disbursement” of the $2.2 billion allocated to Puerto Rico by the Coronavirus Relief Fund created by the Federal Government through the Coronavirus Aid, Relief, and Economic Security Act. Such plan assigns $100 million to municipalities for eligible expenses related to COVID-19. The 2020 Fiscal Plan contemplates additional reductions in appropriations to municipalities starting in fiscal year 2022, before eventually phasing out all appropriations in fiscal year 2025. The 2020 Fiscal Plan notes that municipalities have made little or no progress towards implementing fiscal discipline required to reduce reliance on Commonwealth appropriations and better address the impact of declining populations and that, as currently operating, many municipalities are not fiscally sustainable.

Other Fiscal Plans. Pursuant to PROMESA, the Oversight Board has also requested and certified fiscal plans for several public corporations and instrumentalities. The certified fiscal plan for the Puerto Rico Electric Power Authority (“PREPA”), Puerto Rico’s electric power utility, contemplated the transformation of Puerto Rico’s electric system through, among other things, the establishment of a public-private partnership with respect to PREPA’s transmission and distribution system, and calls for significant structural reforms at PREPA. The procurement process for the establishment of a public-private partnership with respect to PREPA’s transmission and distribution system (the “T&D System”) was completed in June 2020. The selected proponent, LUMA Energy LLC (“LUMA”), and PREPA entered into a 15-year agreement whereby LUMA will be responsible for operating, maintaining and modernizing the T&D System.

On June 26, 2020, the Oversight Board certified a fiscal plan (the “CRIM Fiscal Plan”) for the Municipal Revenue Collection Center, the government entity responsible for collecting property taxes and distributing them among the municipalities. The CRIM Fiscal Plan outlines a series of measures centered around improving the competitiveness of Puerto Rico’s property tax regime and the enhancement of property tax collections, including identifying and appraising new properties as well as improvements to existing properties, and implementing operational and technological initiatives.

173

Pending Title III Proceedings

On May 3, 2017, the Oversight Board, on behalf of the Commonwealth, filed a petition in the U.S. District Court to restructure the Commonwealth’s liabilities under Title III of PROMESA. The Oversight Board has subsequently filed analogous petitions with respect to the Puerto Rico Sales Tax Financing Corporation (“COFINA”), the Employees Retirement System of the Government of the Commonwealth of Puerto Rico (“ERS”), the Puerto Rico Highways and Transportation Authority, PREPA and the Puerto Rico Public Buildings Authority (“PBA”). On February 12, 2019, the government completed a restructuring of COFINA’s debts pursuant to a plan of adjustment confirmed by the U.S. District Court. On September 27, 2019, the Oversight Board filed a plan of adjustment for the Commonwealth, ERS and PBA in the pending debt restructuring proceedings under Title III of PROMESA. On February 9, 2020, the Oversight Board announced that it had reached a new agreement with certain bondholders on a new framework for a plan of adjustment and, on February 28, 2020, the Oversight Board filed an amended plan of adjustment reflecting such new agreement. In light of the COVID-19 pandemic, however, the Oversight Board requested that the court adjourn court proceedings related to the Proposed Plan of Adjustment so as to allow for the Government and the Oversight Board to prioritize the health and safety of the people of Puerto Rico and to gain a better understanding of the economic and fiscal impact of the pandemic.

PROMESA Adversary Proceeding

In 2019, the Oversight Board commenced an adversary proceeding against the Commonwealth seeking to invalidate Act 29-2019 (“Act 29”), which eliminated the obligation of municipalities to contribute to the Commonwealth’s health plan and pay-as-you-go retirement system, on the grounds that Act 29 was inconsistent with the 2019 Fiscal Plan. On April 15, 2020, the Judge ruled in favor of the Oversight Board and declared Act 29 “unenforceable and of no effect.” Judge Swain delayed the effective date of the opinion and order for three weeks, through May 6, 2020, to provide time for the Government and the Oversight Board to agree on a mechanism for the reimbursement to the Commonwealth of approximately $166 million and $32 million, respectively, on account of retirement and health plan obligations due by municipalities as a result of the invalidation of Act 29. Subsequent to the Court’s decision, the Oversight Board, the Government and the Municipal Revenue Collection Center (“CRIM”), which is the entity primarily responsible for the collection of property taxes for the municipalities, made various proposals to resolve the immediate fiscal impact of Act 29’s invalidation. On May 6, 2020, the Government filed a motion informing the Court that CRIM had agreed to accept a proposal by the Oversight Board to reverse a $132 million transfer from the Commonwealth to the municipalities in the Commonwealth’s fiscal year 2020 budget (to be allocated among municipalities) to offset the approximately $198 million obligation of municipalities for the health plan and pay-as-you go retirement system payments for fiscal year 2020. The remaining $66 million would have to be repaid by municipalities by the end of fiscal year 2022 from other sources of revenue. There continue to be differences between the Government and the Oversight Board as to the calculation of the municipalities obligation for the health plan and retirement system payments, as well as to long-term solutions to the fiscal consequences to the municipalities of Act 29’s invalidation. The effect of the court’s decision and the implementation of the offset proposal described above on municipal finances is likely to vary significantly across municipalities.

Exposure of the Corporation

The credit quality of BPPR’s loan portfolio reflects, among other things, the general economic conditions in Puerto Rico and other adverse conditions affecting Puerto Rico consumers and businesses. The effects of the prolonged recession have been reflected in limited loan demand, an increase in the rate of foreclosures and delinquencies on loans granted in Puerto Rico. While PROMESA provides a process to address the Commonwealth’s fiscal crisis, the length and complexity of the Title III proceedings for the Commonwealth and various of its instrumentalities and the adjustment measures required by the fiscal plans present significant economic risks. In addition, the COVID-19 outbreak has affected many of our individual customers and customers’ businesses. This, when added to Puerto Rico’s ongoing fiscal crisis and recession, could cause credit losses that adversely affect us and may negatively affect consumer confidence, result in reductions in consumer spending, and adversely impact our interest and non-interest revenues. If global or local economic conditions worsen or the Government of Puerto Rico and the Oversight Board are unable to adequately manage the Commonwealth’s fiscal and economic challenges, including by controlling the adverse impact of the COVID-19 pandemic and consummating an orderly restructuring of the Commonwealth’s debt obligations while continuing to provide essential services, these adverse effects could continue or worsen in ways that we are not able to predict.

At September 30, 2020 and December 31, 2019, the Corporation’s direct exposure to the Puerto Rico government and its instrumentalities and municipalities totaled $370 million and $432 million, respectively, which amounts were fully outstanding on

174

such dates. On July 1, 2020 the Corporation received principal payments amounting to $58 million from various obligations from Puerto Rico municipalities. Further deterioration of the Commonwealth’s fiscal and economic situation could adversely affect the value of our Puerto Rico government obligations, resulting in losses to us. Of the amount outstanding, $335 million consists of loans and $35 million are securities ($391 million and $41 million, respectively, at December 31, 2019). Substantially all of the amount outstanding at September 30, 2020 were obligations from various Puerto Rico municipalities. In most cases, these were “general obligations” of a municipality, to which the applicable municipality has pledged its good faith, credit and unlimited taxing power, or “special obligations” of a municipality, to which the applicable municipality has pledged other revenues. At September 30, 2020, 74% of the Corporation’s exposure to municipal loans and securities was concentrated in the municipalities of San Juan, Guaynabo, Carolina and Bayamón. For additional discussion of the Corporation’s direct exposure to the Puerto Rico government and its instrumentalities and municipalities, refer to Note 21 – Commitments and Contingencies.

In addition, at September 30, 2020, the Corporation had $321 million in loans insured or securities issued by Puerto Rico governmental entities, but for which the principal source of repayment is non-governmental ($350 million at December 31, 2019). These included $264 million in residential mortgage loans insured by the Puerto Rico Housing Finance Authority (“HFA”), a governmental instrumentality that has been designated as a covered entity under PROMESA (December 31, 2019 - $276 million). These mortgage loans are secured by first mortgages on Puerto Rico residential properties and the HFA insurance covers losses in the event of a borrower default and upon the satisfaction of certain other conditions. The Corporation also had, at September 30, 2020, $46 million in bonds issued by HFA which are secured by second mortgage loans on Puerto Rico residential properties, and for which HFA also provides insurance to cover losses in the event of a borrower default, and upon the satisfaction of certain other conditions (December 31, 2019 - $46 million). In the event that the mortgage loans insured by HFA and held by the Corporation directly or those serving as collateral for the HFA bonds default and the collateral is insufficient to satisfy the outstanding balance of this loans, HFA’s ability to honor its insurance will depend, among other factors, on the financial condition of HFA at the time such obligations become due and payable. The Corporation does not consider the government guarantee when estimating the credit losses associated with this portfolio. Although the Governor is currently authorized by local legislation to impose a temporary moratorium on the financial obligations of the HFA, she has not exercised this power as of the date hereof. In addition, at September 30, 2020, the Corporation had $11 million of commercial real estate notes issued by government entities but that are payable from rent paid by non-governmental parties (December 31, 2019 - $21 million). On January 1, 2020, the Corporation received a payment amounting to $7 million upon the maturity of securities issued by HFA which had been economically defeased and refunded and for which securities consisting of U.S. agencies and Treasury obligations had been escrowed (December 31, 2019 - $7 million).

BPPR’s commercial loan portfolio also includes loans to private borrowers who are service providers, lessors, suppliers or have other relationships with the government. These borrowers could be negatively affected by the fiscal measures to be implemented to address the Commonwealth’s fiscal crisis and the ongoing Title III proceedings under PROMESA described above. Similarly, BPPR’s mortgage and consumer loan portfolios include loans to current and former government employees which could also be negatively affected by fiscal measures such as employee layoffs or furloughs or reductions in pension benefits.

BPPR also has a significant amount of deposits from the Commonwealth, its instrumentalities, and municipalities. The amount of such deposits may fluctuate depending on the financial condition and liquidity of such entities, as well as on the ability of BPPR to maintain these customer relationships.

The Corporation may also have direct exposure with regards to avoidance and other causes of action initiated by the Oversight Board on behalf of the Commonwealth or other Title III debtors. For additional information regarding such exposure, refer to Note 21 of the Consolidated Financial Statements.

United States Virgin Islands

The Corporation has operations in the United States Virgin Islands (the “USVI”) and has credit exposure to USVI government entities.

The USVI has been experiencing a number of fiscal and economic challenges, which have been and maybe be further exacerbated as a result of the effects of the COVID-19 pandemic, that could adversely affect the ability of its public corporations and instrumentalities to service their outstanding debt obligations. PROMESA does not apply to the USVI and, as such, there is currently no federal legislation permitting the restructuring of the debts of the USVI and its public corporations and instrumentalities.

175

To the extent that the fiscal condition of the USVI continues to deteriorate, the U.S. Congress or the Government of the USVI may enact legislation allowing for the restructuring of the financial obligations of USVI government entities or imposing a stay on creditor remedies, including by making PROMESA applicable to the USVI.

At September 30, 2020, the Corporation’s direct exposure to USVI instrumentalities and public corporations amounted to approximately $76 million, of which $67 million is outstanding (compared to $71 million and $67 million, respectively, at December 31, 2019). Of the amount outstanding, approximately (i) $42 million represents loans to the West Indian Company LTD, a government-owned company that owns and operates a cruise ship pier and shopping mall complex in St. Thomas, (ii) $20 million represents loans to the Virgin Islands Water and Power Authority, a public corporation of the USVI that operates USVI’s water production and electric generation plants, and (iii) $5 million represents loans to the Virgin Islands Public Finance Authority, a public corporation of the USVI created for the purpose of raising capital for public projects (compared to $42 million, $17 million and $8 million, respectively, at December 31, 2019).

British Virgin Islands

The Corporation has operations in the British Virgin Islands (“BVI”), which has been negatively affected by the COVID-19 pandemic, particularly as a reduction in the tourism activity which accounts for a significant portion of its economy. Although the Corporation has no significant exposure to a single borrower in the BVI, it has a loan portfolio amounting to approximately $253 million comprised of various retail and commercial clients, including a loan of approximately $19 million with the government of the BVI.

U.S. Government

As further detailed in Notes 6 and 7 to the Consolidated Financial Statements, a substantial portion of the Corporation’s investment securities represented exposure to the U.S. Government in the form of U.S. Government sponsored entities, as well as agency mortgage-backed and U.S. Treasury securities. In addition, $1.8 billion of residential mortgages, $1.4 billion of SBA loans under the PPP program and $61 million commercial loans were insured or guaranteed by the U.S. Government or its agencies at September 30, 2020 (compared to $1.1 billion, $0 and $66 million, respectively, at December 31, 2019).

176

Non-Performing Assets

Non-performing assets include primarily past-due loans that are no longer accruing interest, renegotiated loans, and real estate property acquired through foreclosure. A summary, including certain credit quality metrics, is presented in Table 16.

The Corporation adopted the CECL accounting standard effective January 1, 2020. This framework requires management to estimate credit losses over the full remaining expected life of the loan using economic forecasts over a reasonable and supportable period, and historical information thereafter.

The Corporation’s credit performance remained stable during the third quarter of 2020, aided by payment deferrals, government stimulus measures instituted in response to the COVID-19 pandemic and the resumption of collection efforts. Notwithstanding these indicators and the increase in economic activity experienced during the quarter, the effect of the pandemic and the full extent of its economic disruption remains uncertain. Management believes that the improvement over the last few years in the risk profile of the Corporation’s loan portfolios better positions Popular to operate successfully under the ongoing challenging environment. Management will continue to carefully monitor the exposure of the portfolios to the COVID-19 pandemic related risks, changes in the economic outlook of the regions in which we operate and how delinquencies and NCOs evolve during the next several quarters.

At September 30, 2020, total non-performing assets (“NPAs”) increased by $189 million when compared with December 31, 2019. Total non-performing loans held-in-portfolio increased by $207 million from December 31, 2019, impacted by the adoption of the CECL methodology during the first quarter of 2020. Following existing accounting guidance, purchased credit impaired (“PCI’) loans were excluded from non-performing status due to the estimation of cash flows at the pool level. Under CECL, these loans are accounted for on an individual loan basis under PCD accounting methodology and are no longer excluded from non-performing status. BPPR’s NPLs increased by $194 million, mostly related to the PCI loans transition impact of $260 million, while Popular Bank’s NPLs increased by $12 million. Excluding this impact, BPPR’s NPLs decreased by $66 million, mainly due to lower mortgage and consumer NPLs of $47 million and $22 million, respectively, aided by payment deferrals, government stimulus measures and the resumption of collection efforts. These NPL reductions were in part offset by the addition of a $22 million construction relationship. Popular Bank’s NPLs increase of $12 million was mostly driven by a $9 million construction NPL inflow during the quarter related to a single borrower from the New York region. At September 30, 2020, the ratio of NPLs to total loans held-in-portfolio was 2.5% compared to 1.9% in the fourth quarter of 2019. In addition, non-performing loans-held-for-sale (“LHFS’) increased by $4 million, driven by taxi medallion loans, and other real estate owned loans (“OREOs”) decreased by $21 million, mostly due to the suspension of foreclosure activity due to the COVID-19 pandemic.

At September 30, 2020, NPLs secured by real estate amounted to $615 million in the Puerto Rico operations and $35 million in the Popular U.S. operations. These figures were $406 million and $26 million, respectively, at December 31, 2019.

The Corporation’s commercial loan portfolio secured by real estate (“CRE”) amounted to $7.8 billion at September 30, 2020, of which $1.9 billion was secured with owner occupied properties, compared with $7.7 billion and $1.9 billion, respectively, at December 31, 2019. CRE NPLs amounted to $200 million at September 30, 2020, compared with $113 million at December 31, 2019. The CRE NPL ratios for the BPPR and Popular U.S. segments were 5.22% and 0.06%, respectively, at September 30, 2020, compared with 2.88% and 0.07%, respectively, at December 31, 2019.

In addition to the NPLs included in Table 16, at September 30, 2020, there were $241 million of performing loans, mostly commercial loans, which in management’s opinion, are currently subject to potential future classification as non-performing (December 31, 2019 - $207 million).

Inflows of NPLs held-in-portfolio, excluding consumer loans, increased by $14.0 million, when compared to the inflows for the same quarter in 2019, mostly due to higher inflows in the construction portfolio of $30.4 million, driven by two relationships in the BPPR and PB construction segments of $21.5 million and $9.1 million, respectively, coupled with higher PB commercial inflows of $12.1 million related to an administrative delinquency on a performing loan that matured and reached 90 days during its renewal process. These increases were offset in part by lower commercial inflows of $23 million in the BPPR segment, as the prior year was impacted by certain troubled debt restructured commercial real estate loans.

177

Table 16 - Non-Performing Assets
| September 30, 2020 |  |  | December 31, 2019 |
(Dollars in thousands) |  | BPPR |  | Popular U.S. |  | Popular, Inc. |  | As a % of loans HIP by category |  |  | BPPR |  | Popular U.S. |  | Popular, Inc. |  | As a % of loans HIP by category |
Commercial[1] | $ | 241,984 | $ | 6,394 | $ | 248,378 |  | 1.8 | % | $ | 147,255 | $ | 3,505 | $ | 150,760 |  | 1.2 | %
Construction |  | 21,514 |  | 9,069 |  | 30,583 |  | 3.3 |  |  | 119 |  | 26 |  | 145 |  | - |
Legacy[2] |  | - |  | 1,360 |  | 1,360 |  | 8.4 |  |  | - |  | 1,999 |  | 1,999 |  | 9.0 |
Leasing |  | 3,217 |  | - |  | 3,217 |  | 0.3 |  |  | 3,657 |  | - |  | 3,657 |  | 0.3 |
Mortgage[1] |  | 370,060 |  | 14,484 |  | 384,544 |  | 4.9 |  |  | 283,708 |  | 11,091 |  | 294,799 |  | 4.1 |
Auto |  | 13,454 |  | - |  | 13,454 |  | 0.4 |  |  | 31,148 |  | - |  | 31,148 |  | 1.1 |
Consumer [1] |  | 43,447 |  | 9,385 |  | 52,832 |  | 2.0 |  |  | 33,313 |  | 12,020 |  | 45,333 |  | 1.5 |
Total non-performing loans held-in-portfolio |  | 693,676 |  | 40,692 |  | 734,368 |  | 2.5 | % |  | 499,200 |  | 28,641 |  | 527,841 |  | 1.9 | %
Non-performing loans held-for-sale [3] |  | - |  | 4,070 |  | 4,070 |  |  |  |  | - |  | - |  | - |  |  |
Other real estate owned (“OREO”) |  | 98,958 |  | 1,634 |  | 100,592 |  |  |  |  | 120,011 |  | 2,061 |  | 122,072 |  |  |
Total non-performing assets | $ | 792,634 | $ | 46,396 | $ | 839,030 |  |  |  | $ | 619,211 | $ | 30,702 | $ | 649,913 |  |  |
Accruing loans past due 90 days or more[4] [5] | $ | 1,212,944 | $ | 3 | $ | 1,212,947 |  |  |  | $ | 460,133 | $ | - | $ | 460,133 |  |  |
Ratios: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Non-performing assets to total assets |  | 1.44 | % | 0.43 | % | 1.27 | % |  |  |  | 1.49 | % | 0.29 | % | 1.25 | % |  |
Non-performing loans held-in-portfolio to loans held-in-portfolio |  | 3.20 |  | 0.53 |  | 2.50 |  |  |  |  | 2.47 |  | 0.40 |  | 1.93 |  |  |
Allowance for credit losses to loans held-in-portfolio |  | 3.48 |  | 2.22 |  | 3.15 |  |  |  |  | 2.14 |  | 0.62 |  | 1.74 |  |  |
Allowance for credit losses to non-performing loans, excluding held-for-sale |  | 108.77 |  | 421.05 |  | 126.07 |  |  |  |  | 86.67 |  | 157.32 |  | 90.50 |  |  |
HIP = “held-in-portfolio”
[1] The increase in non-accrual loans includes the initial impact of $278 million related to the adoption of CECL on the portfolio of previously purchased credit deteriorated loans. This includes mortgage loans for $133 million, commercial loans for $131 million and $14 million in consumer loans.
[2] The legacy portfolio is comprised of commercial loans, construction loans and lease financings related to certain lending products exited by the Corporation as part of restructuring efforts carried out in prior years at the Popular U.S. segment.
[3] There were $4 million in non-performing commercial loans held-for-sale as of September 30, 2020, none for the quarter ended December 31, 2019.
[4] It is the Corporation’s policy to report delinquent residential mortgage loans insured by FHA or guaranteed by the VA as accruing loans past due 90 days or more as opposed to non-performing since the principal repayment is insured. During the third quarter the Corporation purchased $688 million in GNMA loans of which $684 million are included in the 90 days past due category including $324 million previously accounted under the repurchase option at June 30, 2020. These include loans rebooked this quarter, which were previously pooled into GNMA securities amounting to $161 million (December 31, 2019 - $103 million). Under the GNMA program, issuers such as BPPR have the option but not the obligation to repurchase loans that are 90 days or more past due. For accounting purposes, these loans subject to repurchases option are required to be reflected (rebooked) on the financial statements of BPPR with an offseting liability. Loans in our serviced GNMA portfolio benefit from payment forbearance programs but continue to reflect the contractual delinquency until the borrower repays deferred payments or completes a payment deferral modification or other borrower assistance alternative. Additionally, these balances include $318 million of residential mortgage loans insured by FHA or guaranteed by the VA that are no longer accruing interest as of September 30, 2020 (December 31, 2019 - $213 million). Furthermore, the Corporation has approximately $60 million in reverse mortgage loans which are guaranteed by FHA, but which are currently not accruing interest. Due to the guaranteed nature of the loans, it is the Corporation’s policy to exclude these balances from non-performing assets (December 31, 2019 - $65 million).
[5] The carrying value of loans accounted for under ASC Sub-topic 310-30 that are contractually 90 days or more past due was $153 million at December 31, 2019. This amount is excluded from the above table as the loans’ accretable yield interest recognition is independent from the underlying contractual loan delinquency status.

178

Table 17 - Activity in Non-Performing Loans Held-in-Portfolio (Excluding Consumer Loans) |  |
|  | For the quarter ended September 30, 2020 |  | For the nine months ended September 30, 2020
(Dollars in thousands) |  | BPPR |  | Popular U.S. | Popular, Inc. |  | BPPR |  | Popular U.S. | Popular, Inc.
Beginning balance | $ | 651,152 | $ | 23,383 | $ | 674,535 | $ | 431,082 | $ | 16,621 | $ | 447,703
Transition of PCI to PCD loans under CECL |  | - |  | - |  | - |  | 245,703 |  | 18,547 |  | 264,250
Plus: |  |  |  |  |  |  |  |  |  |  |  |
| New non-performing loans |  | 83,277 |  | 28,843 |  | 112,120 |  | 260,944 |  | 42,442 |  | 303,386
| Advances on existing non-performing loans |  | - |  | 106 |  | 106 |  | - |  | 414 |  | 414
Less: |  |  |  |  |  |  |  |  |  |  |  |
| Non-performing loans transferred to OREO |  | (531) |  | - |  | (531) |  | (10,969) |  | - |  | (10,969)
| Non-performing loans charged-off |  | (4,738) |  | (463) |  | (5,201) |  | (20,880) |  | (1,392) |  | (22,272)
| Loans returned to accrual status / loan collections |  | (95,602) |  | (20,562) |  | (116,164) |  | (272,322) |  | (34,646) |  | (306,968)
| Loans transferred to held-for-sale |  | - |  | - |  | - |  | - |  | (10,679) |  | (10,679)
Ending balance NPLs[1] | $ | 633,558 | $ | 31,307 | $ | 664,865 | $ | 633,558 | $ | 31,307 | $ | 664,865
[1] Includes $1.4 million of NPLs related to the legacy portfolio.
Table 18 - Activity in Non-Performing Loans Held-in-Portfolio (Excluding Consumer Loans) |  |
|  | For the quarter ended September 30, 2019 |  | For the nine months ended September 30, 2019
(Dollars in thousands) |  | BPPR |  | Popular U.S. | Popular, Inc. |  | BPPR |  | Popular U.S. | Popular, Inc.
Beginning balance | $ | 459,973 | $ | 30,088 | $ | 490,061 | $ | 508,303 | $ | 26,796 | $ | 535,099
Plus: |  |  |  |  |  |  |  |  |  |  |  |
| New non-performing loans |  | 93,910 |  | 4,040 |  | 97,950 |  | 204,106 |  | 14,480 |  | 218,586
| Advances on existing non-performing loans |  | - |  | 290 |  | 290 |  | - |  | 380 |  | 380
Less: |  |  |  |  |  |  |  |  |  |  |  |
| Non-performing loans transferred to OREO |  | (7,713) |  | (197) |  | (7,910) |  | (20,484) |  | (490) |  | (20,974)
| Non-performing loans charged-off |  | (10,738) |  | (3,514) |  | (14,252) |  | (43,683) |  | (4,783) |  | (48,466)
| Loans returned to accrual status / loan collections |  | (72,767) |  | (5,481) |  | (78,248) |  | (185,577) |  | (11,157) |  | (196,734)
Ending balance NPLs[1] | $ | 462,665 | $ | 25,226 | $ | 487,891 | $ | 462,665 | $ | 25,226 | $ | 487,891
[1] Includes $2.3 million of NPLs related to the legacy portfolio.

Table 19 - Activity in Non-Performing Commercial Loans Held-in-Portfolio |  |
|  | For the quarter ended September 30, 2020 |  | For the nine months ended September 30, 2020
(Dollars in thousands) |  | BPPR |  | Popular U.S. |  | Popular, Inc. |  |  | BPPR |  | Popular U.S. |  | Popular, Inc.
Beginning balance | $ | 253,890 | $ | 7,238 | $ | 261,128 |  | $ | 147,255 | $ | 3,505 | $ | 150,760
Transition of PCI to PCD loans under CECL |  | - |  | - |  | - |  |  | 112,517 |  | 18,547 |  | 131,064
Plus: |  |  |  |  |  |  |  |  |  |  |  |  |
| New non-performing loans |  | 20,250 |  | 12,877 |  | 33,127 |  |  | 39,391 |  | 15,029 |  | 54,420
| Advances on existing non-performing loans |  | - |  | - |  | - |  |  | - |  | 195 |  | 195
Less: |  |  |  |  |  |  |  |  |  |  |  |  |
| Non-performing loans transferred to OREO |  | (39) |  | - |  | (39) |  |  | (2,241) |  | - |  | (2,241)
| Non-performing loans charged-off |  | (1,000) |  | (452) |  | (1,452) |  |  | (4,548) |  | (1,374) |  | (5,922)
| Loans returned to accrual status / loan collections |  | (31,117) |  | (13,269) |  | (44,386) |  |  | (50,390) |  | (18,829) |  | (69,219)
| Loans transferred to held-for-sale |  | - |  | - |  | - |  |  | - |  | (10,679) |  | (10,679)
Ending balance NPLs | $ | 241,984 | $ | 6,394 | $ | 248,378 |  | $ | 241,984 | $ | 6,394 | $ | 248,378

179

Table 20 - Activity in Non-Performing Commercial Loans Held-in-Portfolio |  |
|  | For the quarter ended September 30, 2019 |  | For the nine months ended September 30, 2019
(Dollars in thousands) |  | BPPR |  | Popular U.S. |  | Popular, Inc. |  |  | BPPR |  | Popular U.S. |  | Popular, Inc.
Beginning balance | $ | 149,139 | $ | 6,209 | $ | 155,348 |  | $ | 182,950 | $ | 1,076 | $ | 184,026
Plus: |  |  |  |  |  |  |  |  |  |  |  |  |
| New non-performing loans |  | 43,650 |  | 734 |  | 44,384 |  |  | 56,413 |  | 7,316 |  | 63,729
Less: |  |  |  |  |  |  |  |  |  |  |  |  |
| Non-performing loans transferred to OREO |  | (972) |  | - |  | (972) |  |  | (3,683) |  | - |  | (3,683)
| Non-performing loans charged-off |  | (2,005) |  | (1,302) |  | (3,307) |  |  | (22,854) |  | (2,032) |  | (24,886)
| Loans returned to accrual status / loan collections |  | (23,446) |  | (2,310) |  | (25,756) |  |  | (46,460) |  | (3,029) |  | (49,489)
Ending balance NPLs | $ | 166,366 | $ | 3,331 | $ | 169,697 |  | $ | 166,366 | $ | 3,331 | $ | 169,697

Table 21 - Activity in Non-Performing Construction Loans Held-in-Portfolio |  |
|  | For the quarter ended September 30, 2020 |  | For the nine months ended September 30, 2020
(Dollars in thousands) |  | BPPR |  | Popular U.S. |  | Popular, Inc. |  |  | BPPR |  | Popular U.S. |  | Popular, Inc.
Beginning balance | $ | - | $ | - | $ | - |  | $ | 119 | $ | 26 | $ | 145
Plus: |  |  |  |  |  |  |  |  |  |  |  |  |
| New non-performing loans |  | 21,514 |  | 9,069 |  | 30,583 |  |  | 21,514 |  | 9,069 |  | 30,583
Less: |  |  |  |  |  |  |  |  |  |  |  |  |
| Loans returned to accrual status / loan collections |  | - |  | - |  | - |  |  | (119) |  | (26) |  | (145)
Ending balance NPLs | $ | 21,514 | $ | 9,069 | $ | 30,583 |  | $ | 21,514 | $ | 9,069 | $ | 30,583

Table 22 - Activity in Non-Performing Construction Loans Held-in-Portfolio |  |
|  | For the quarter ended September 30, 2019 |  | For the nine months ended September 30, 2019
(Dollars in thousands) |  | BPPR |  | Popular U.S. |  | Popular, Inc. |  |  | BPPR |  | Popular U.S. |  | Popular, Inc.
Beginning balance | $ | 1,788 | $ | 12,060 | $ | 13,848 |  | $ | 1,788 | $ | 12,060 | $ | 13,848
Plus: |  |  |  |  |  |  |  |  |  |  |  |  |
| Advances on existing non-performing loans |  | - |  | 215 |  | 215 |  |  | - |  | 215 |  | 215
Less: |  |  |  |  |  |  |  |  |  |  |  |  |
| Non-performing loans charged-off |  | - |  | (2,215) |  | (2,215) |  |  | - |  | (2,215) |  | (2,215)
| Loans returned to accrual status / loan collections |  | (1,514) |  | - |  | (1,514) |  |  | (1,514) |  | - |  | (1,514)
Ending balance NPLs | $ | 274 | $ | 10,060 | $ | 10,334 |  | $ | 274 | $ | 10,060 | $ | 10,334

180

Table 23 - Activity in Non-Performing Mortgage Loans Held-in-Portfolio |  |
|  | For the quarter ended September 30, 2020 |  | For the nine months ended September 30, 2020
(Dollars in thousands) |  | BPPR |  | Popular U.S. |  | Popular, Inc. |  |  | BPPR |  | Popular U.S. |  | Popular, Inc.
Beginning balance | $ | 397,262 | $ | 14,144 | $ | 411,406 |  | $ | 283,708 | $ | 11,091 | $ | 294,799
Transition of PCI to PCD loans under CECL |  | - |  | - |  | - |  |  | 133,186 |  | - |  | 133,186
Plus: |  |  |  |  |  |  |  |  |  |  |  |  |
| New non-performing loans |  | 41,513 |  | 6,897 |  | 48,410 |  |  | 200,039 |  | 18,344 |  | 218,383
| Advances on existing non-performing loans |  | - |  | 48 |  | 48 |  |  | - |  | 111 |  | 111
Less: |  |  |  |  |  |  |  |  |  |  |  |  |
| Non-performing loans transferred to OREO |  | (492) |  | - |  | (492) |  |  | (8,728) |  | - |  | (8,728)
| Non-performing loans charged-off |  | (3,738) |  | (11) |  | (3,749) |  |  | (16,332) |  | (18) |  | (16,350)
| Loans returned to accrual status / loan collections |  | (64,485) |  | (6,594) |  | (71,079) |  |  | (221,813) |  | (15,044) |  | (236,857)
Ending balance NPLs | $ | 370,060 | $ | 14,484 | $ | 384,544 |  | $ | 370,060 | $ | 14,484 | $ | 384,544

Table 24 - Activity in Non-Performing Mortgage loans Held-in-Portfolio |  |
|  | For the quarter ended September 30, 2019 |  | For the nine months ended September 30, 2019
(Dollars in thousands) |  | BPPR |  | Popular U.S. |  | Popular, Inc. |  |  | BPPR |  | Popular U.S. |  | Popular, Inc.
Beginning balance | $ | 309,046 | $ | 9,350 | $ | 318,396 |  | $ | 323,565 | $ | 11,033 | $ | 334,598
Plus: |  |  |  |  |  |  |  |  |  |  |  |  |
| New non-performing loans |  | 50,260 |  | 3,306 |  | 53,566 |  |  | 147,693 |  | 6,954 |  | 154,647
| Advances on existing non-performing loans |  | - |  | 37 |  | 37 |  |  | - |  | 119 |  | 119
Less: |  |  |  |  |  |  |  |  |  |  |  |  |
| Non-performing loans transferred to OREO |  | (6,741) |  | (197) |  | (6,938) |  |  | (16,801) |  | (490) |  | (17,291)
| Non-performing loans charged-off |  | (8,733) |  | - |  | (8,733) |  |  | (20,829) |  | (539) |  | (21,368)
| Loans returned to accrual status / loan collections |  | (47,807) |  | (2,979) |  | (50,786) |  |  | (137,603) |  | (7,560) |  | (145,163)
Ending balance NPLs | $ | 296,025 | $ | 9,517 | $ | 305,542 |  | $ | 296,025 | $ | 9,517 | $ | 305,542

Loan Delinquencies

Another key measure used to evaluate and monitor the Corporation’s asset quality is loan delinquencies. Loans delinquent 30 days or more, as a percentage of their related portfolio category at September 30, 2020 and December 31, 2019, are presented below.

Table 25 - Loan Delinquencies
(Dollars in thousands) |  | September 30, 2020 |  |  | December 31, 2019
| Loans delinquent 30 days or more | Total loans | Total delinquencies as a percentage of total loans | Loans delinquent 30 days or more | Total loans | Total delinquencies as a percentage of total loans
Commercial | $ | 303,067 | $ | 13,611,374 |  | 2.23 | % | $ | 231,692 | $ | 12,312,751 |  | 1.88 | %
Construction |  | 35,478 |  | 936,274 |  | 3.79 |  |  | 1,700 |  | 831,092 |  | 0.20 |
Legacy |  | 1,417 |  | 16,168 |  | 8.76 |  |  | 2,056 |  | 22,105 |  | 9.30 |
Leasing |  | 13,921 |  | 1,153,108 |  | 1.21 |  |  | 18,724 |  | 1,059,507 |  | 1.77 |
Mortgage [1] |  | 1,987,098 |  | 7,924,441 |  | 25.08 |  |  | 1,299,443 |  | 7,183,532 |  | 18.09 |
Consumer |  | 170,993 |  | 5,751,145 |  | 2.97 |  |  | 249,987 |  | 5,997,886 |  | 4.17 |
Loans held-for-sale |  | 4,278 |  | 102,760 |  | 4.16 |  |  | - |  | 59,203 |  | - |
Total | $ | 2,516,252 | $ | 29,495,270 |  | 8.53 | % | $ | 1,803,602 | $ | 27,466,076 |  | 6.57 | %
[1] Loans delinquent 30 days or more includes $1.3 billion of residential mortgage loans insured by FHA or guaranteed by the VA as of September 30, 2020 (December 31, 2019 - $617 million). Refer to Note 8 to the Consolidated Financial Statements for additional information of guaranteed loans.

181

Allowance for Credit Losses Loans Held-in-Portfolio

The Corporation adopted the new CECL accounting standard effective on January 1, 2020. The allowance for credit losses (“ACL”), represents management’s estimate of expected credit losses through the remaining contractual life of the different loan segments, impacted by expected prepayments. The ACL is maintained at a sufficient level to provide for estimated credit losses on collateral dependent loans as well as troubled debt restructurings separately from the remainder of the loan portfolio. The Corporation’s management evaluates the adequacy of the ACL on a quarterly basis. In this evaluation, management considers current conditions, macroeconomic economic expectations through a reasonable and supportable period, historical loss experience, portfolio composition by loan type and risk characteristics, results of periodic credit reviews of individual loans, and regulatory requirements, amongst other factors.

The Corporation must rely on estimates and exercise judgment regarding matters where the ultimate outcome is unknown, such as economic developments affecting specific customers, industries or markets. Other factors that can affect management’s estimates are recalibration of statistical models used to calculate lifetime expected losses, changes in underwriting standards, financial accounting standards and loan impairment measurements, among others. Changes in the financial condition of individual borrowers, in economic conditions, and in the condition of the various markets in which collateral may be sold, may also affect the required level of the allowance for loan losses. Consequently, the business financial condition, liquidity, capital and results of operations could also be affected. Refer to Note 4 – Summary of significant accounting policies included in this Form 10-Q for a description of the Corporation’s allowance for credit losses methodology.

At September 30, 2020, the allowance for credit losses increased by $448 million from the fourth quarter of 2019 to $926 million, mostly related to the CECL adoption impact in the first quarter of 2020 of $315 million (“Day 1 impact”) in the allowance for credit losses related to loans. Excluding such Day 1 impact, the ACL increase was mainly attributable to the significant change in the macroeconomic conditions from the COVID-19 pandemic. Incremental reserves in the first quarter of 2020 related to the pandemic amounted to $134 million.

For the third quarter of 2020, the ACL incorporated the current economic outlook using Moody’s Analytics’ September scenarios, as well as the effect of the credit risk rating downgrades of certain commercial borrowers during the quarter, the hotel industry representing the largest impacted segment. As discussed in Note 9 to the Consolidated Financial Statements, within the process to estimate its ACL, in the third quarter of 2020 the Corporation applied probability weights to the outcomes of simulations using Moody’s Analytics’ Baseline, S3 (pessimistic) and S1 (optimistic) scenarios. The Baseline scenario carried the highest weight. The remaining weights were assigned based on the evaluation of risks to the Baseline scenario. The potential impacts of alternative scenarios, in addition to the changes within the Baseline scenario when compared to Moody’s second quarter Baseline scenario, resulted in an increase in estimated reserves of approximately $31 million. This effect was partially offset by the net impact of net charge-offs, changes to portfolio balances and credit quality.

The ratio of the allowance for credit losses to loans held-in-portfolio was 3.15% at September 30, 2020, compared to 1.74% at December 31, 2019. The ratio of the allowance for credit losses to NPLs held-in-portfolio stood at 126.1% compared to 90.5% in the fourth quarter of 2019.

The BPPR ACL increased by $322 million to $755 million, or 3.48% of loan-held-in portfolio, from December 31, 2019, mainly driven by the Day 1 impact of $270 million. Consumer and mortgage loans accounted for $1 22 million and $86 million, respectively of this impact. The Popular U.S. ACL increased by $126 million to $171 million, or 2.22% of loan held-in-portfolio, from December 31, 2019, of which $45 million was related to the CECL adoption impact. Excluding the Day 1 impact, incremental reserves for both regions were mainly due to the expected economic impact of COVID-19.

The provision for credit losses for the third quarter of 2020 amounted to $19.5 million, compared to $36.5 million in the same period in the prior year, a decrease of $17.1 million, reflective of lower NCOs during the quarter. Refer to the Provision for Credit Losses section of this MD&A for additional information.

The following tables present the breakdown of the allowance for credit losses by loan categories for the periods ended September 30, 2020 and December 31, 2019.

182

Table 26 - Allowance for Credit Losses - Loan Portfolios
September 30, 2020
(Dollars in thousands) | Commercial | Construction |  | Legacy [1] |  | Leasing |  | Mortgage | Consumer | Total |
Total ACL | $ | 330,276 |  | $ | 12,334 |  | $ | 1,905 | $ | 15,168 |  | $ | 225,338 |  | $ | 340,829 |  | $ | 925,850 |
Total loans held-in-portfolio | $ | 13,611,374 |  | $ | 936,274 |  | $ | 16,168 | $ | 1,153,108 |  | $ | 7,924,441 |  | $ | 5,751,145 |  | $ | 29,392,510 |
ACL to loans held-in-portfolio |  | 2.43 | % |  | 1.32 | % |  | 11.78 | % | 1.32 | % |  | 2.84 | % |  | 5.93 | % |  | 3.15 | %
[1] The legacy portfolio is comprised of commercial loans, construction loans and lease financings related to certain lending products exited by the
Corporation as part of restructuring efforts carried out in prior years at the Popular U.S. reportable segment.

Table 27 - Allowance for Credit Losses - Loan Portfolios
December 31, 2019
(Dollars in thousands) | Commercial | Construction |  | Legacy [1] |  | Leasing |  | Mortgage | Consumer | Total |
Specific ALLL | $ | 20,533 |  | $ | 6 |  | $ | - | $ | 61 |  | $ | 42,804 |  | $ | 21,822 |  | $ | 85,226 |
Impaired loans | $ | 399,549 |  | $ | 119 |  | $ | - | $ | 507 |  | $ | 531,855 |  | $ | 100,791 |  | $ | 1,032,821 |
Specific ALLL to impaired loans |  | 5.14 | % |  | 5.04 | % |  | - | % | 12.03 | % |  | 8.05 | % |  | 21.65 | % |  | 8.25 | %
General ALLL | $ | 126,519 |  | $ | 4,772 |  | $ | 630 | $ | 10,707 |  | $ | 78,304 |  | $ | 171,550 |  | $ | 392,482 |
Loans held-in-portfolio, excluding impaired loans | $ | 11,913,202 |  | $ | 830,973 |  | $ | 22,105 | $ | 1,059,000 |  | $ | 6,651,677 |  | $ | 5,897,095 |  | $ | 26,374,052 |
General ALLL to loans held-in-portfolio, excluding impaired loans |  | 1.06 | % |  | 0.57 | % |  | 2.85 | % | 1.01 | % |  | 1.18 | % |  | 2.91 | % |  | 1.49 | %
Total ALLL | $ | 147,052 |  | $ | 4,778 |  | $ | 630 | $ | 10,768 |  | $ | 121,108 |  | $ | 193,372 |  | $ | 477,708 |
Total loans held-in-portfolio | $ | 12,312,751 |  | $ | 831,092 |  | $ | 22,105 | $ | 1,059,507 |  | $ | 7,183,532 |  | $ | 5,997,886 |  | $ | 27,406,873 |
ALLL to loans held-in-portfolio |  | 1.19 | % |  | 0.57 | % |  | 2.85 | % | 1.02 | % |  | 1.69 | % |  | 3.22 | % |  | 1.74 | %
[1] The legacy portfolio is comprised of commercial loans, construction loans and lease financings related to certain lending products exited by the
Corporation as part of restructuring efforts carried out in prior years at the Popular U.S. reportable segment.

183

Table 28 - Annualized Net Charge-offs (Recoveries) to Average Loans Held-in-Portfolio |
|  | Quarters ended
|  | September 30, 2020 |  | September 30, 2019
|  | BPPR |  | Popular U.S. |  | Popular Inc. |  | BPPR |  | Popular U.S. |  | Popular Inc. |
Commercial |  | (0.10) | % | 0.03 | % | (0.05) | % | 0.59 | % | 0.29 | % | 0.47 | %
Construction |  | (0.33) |  | ― |  | (0.07) |  | (10.43) |  | 1.29 |  | (0.39) |
Leases |  | (0.12) |  | ― |  | (0.12) |  | 1.38 |  | ― |  | 1.38 |
Legacy |  | ― |  | (1.22) |  | (1.22) |  | ― |  | (5.01) |  | (5.01) |
Mortgage |  | 0.13 |  | ― |  | 0.11 |  | 0.82 |  | (0.01) |  | 0.71 |
Consumer |  | 1.06 |  | 3.09 |  | 1.19 |  | 2.71 |  | 2.13 |  | 2.66 |
Total annualized net charge-offs to average loans held-in-portfolio |  | 0.26 | % | 0.16 | % | 0.24 | % | 1.21 | % | 0.45 | % | 1.01 | %
|  | Nine months ended
|  | September 30, 2020 |  | September 30, 2019
|  | BPPR |  | Popular U.S. |  | Popular Inc. |  | BPPR |  | Popular U.S. |  | Popular Inc. |
Commercial |  | ― | % | (0.01) | % | (0.01) | % | 0.50 | % | 0.34 | % | 0.44 | %
Construction |  | (0.29) |  | (0.03) |  | (0.08) |  | (3.97) |  | 0.42 |  | (0.14) |
Leases |  | 0.78 |  | ― |  | 0.78 |  | 0.90 |  | ― |  | 0.90 |
Legacy |  | ― |  | (0.27) |  | (0.27) |  | ― |  | (7.05) |  | (7.05) |
Mortgage |  | 0.34 |  | ― |  | 0.29 |  | 0.70 |  | 0.07 |  | 0.62 |
Consumer |  | 2.78 |  | 3.16 |  | 2.81 |  | 2.24 |  | 3.21 |  | 2.31 |
Total annualized net charge-offs to average loans held-in-portfolio |  | 0.88 | % | 0.16 | % | 0.69 | % | 1.02 | % | 0.47 | % | 0.88 | %

Net charge-offs (“NCOs”) for the quarter ended September 30, 2020 amounted to $16.9 million, decreasing by $51.0 million, when compared to the same quarter in 2019. This decrease was mainly driven by lower NCOs in the BPPR segment, mostly due to decreases in the consumer, commercial and mortgage NCOs of $21.9 million, $12.6 million and $10.7 million, respectively, aided by the pandemic relief programs, as well as the resumption of collection and repossession activity. The Corporation continues to be attentive to changes in delinquencies and NCOs, as most deferrals expired during the third quarter of 2020 and given the uncertainty around the outlook of the pandemic.

Troubled Debt Restructurings

The Corporation’s TDR loans amounted to $1.7 billion at September 30, 2020, increasing by $77 million from December 31, 2019, mainly due to borrowers that needed additional COVID-19 extensions past the original 6-month moratorium window. TDRs in the BPPR segment increased by $78 million, mostly driven by higher mortgage TDRs of $50 million, coupled with a combined increase of $34 million in the commercial and construction portfolios. At September 30, 2020, the mortgage TDR loans include $650 million guaranteed by U.S. sponsored entities at BPPR, compared to $625 million at December 31, 2019. TDRs in accruing status increased by $84 million from December 31, 2019, while non-accruing TDRs decreased by $6 million.

In response to the COVID-19 pandemic, since March 2020 the Corporation has entered into loan modifications with eligible customers in mortgage, personal loans, credit cards, auto loans and leases and certain commercial credit facilities, comprised mainly of payment deferrals of up to six months, subject to certain terms and conditions. In addition, certain participating clients impacted by the seismic activity in the southern region of the island also benefitted from other loan payment moratoriums offered by the Corporation since mid-January 2020. These loan modifications do not affect the asset quality measures as the deferred payments are not deemed to be delinquent and the Corporation continues to accrue interest on these loans. The Puerto Rico Legislative Assembly enacted legislation in April 2020 that required financial institutions to offer through June 2020 moratoriums on

184

consumer financial products to clients impacted by the COVID-19 pandemic and in July 2020 extended the relief with respect to mortgage products through August 2020. The Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”), signed by the President of the United States as part of an economic stimulus package, provided relief related to U.S. GAAP requirements for loan modifications related to COVID-19 relief measures. In addition, the Federal Reserve, along with other U.S. banking regulators, also issued interagency guidance to financial institutions that offers some practical expedients for evaluating whether loan modifications that occur in response to the COVID-19 pandemic are TDRs. According to the interagency guidance, COVID-19 related short-term modifications (i.e., six months or less) granted to consumer or commercial loans that were current as of the date of the loan modification are not TDRs, since the lender can conclude that the borrower is current on their loan and thus not experiencing financial difficulties and furthermore the period of the deferral granted does not represent a more than insignificant concession on the part of the lender. In addition, a modification or deferral program that is mandated by the federal government or a state government (e.g., a state program that requires all institutions within that state to suspend mortgage payments for a specified period) does not represent a TDR. Out of the approximately $8.6 billion in loans modified under this program, approximately $30 million have been classified as TDRs. In making this determination, the Corporation considered the criteria of whether the borrower was in financial difficulty at the time of the deferral and whether the deferral period was more than insignificant, as discussed above.

At September 30, 2020, 95% of COVID-19 payment deferrals had expired. After excluding government guaranteed mortgage loans that are still pending to complete their COVID-19 related modifications, 95% of the remaining loans were current on their payments as of quarter end. Given the recent expiration of the payment moratorium, the Corporation will continue to monitor and assess the post-moratorium payment behavior of these borrowers to recognize any deterioration in these loans, and potential loss exposure, in a timely manner. Refer to Table 29 for a breakdown of loan modifications completed by the Corporation as part of the COVID-19 relief measures as of September 30, 2020.

Table 29 - COVID-Related Moratoriums |  |  |  |  |  |
Loan portfolio affected by Covid-related moratoriums | Total Moratoriums Granted | Active Moratoriums
Loan count | Book Value (In thousands) | Percentage by portfolio |  | Loan count | Book Value (In thousands) | Percentage by portfolio
Mortgage | 23,209 | $ | 2,812,171 | 35.5 | % |  | 5,240 | $ | 552,095 | 7.0 | %
Auto loans | 48,819 |  | 860,419 | 28.3 | % |  | - |  | - | - | %
Lease financing | 10,803 |  | 402,258 | 34.9 | % |  | - |  | - | - | %
Credit cards | 19,615 |  | 100,711 | 10.8 | % |  | 18 |  | 95 | - | %
Other consumer loans | 23,290 |  | 340,561 | 19.2 | % |  | 595 |  | 8,706 | 0.5 | %
Commercial | 5,063 |  | 4,064,352 | 27.9 | % |  | 62 |  | 137,470 | 0.9 | %
Total | 130,799 | $ | 8,580,472 | 29.2 | % |  | 5,915 | $ | 698,366 | 2.4 | %

Refer to Note 9 to the Consolidated Financial Statements for additional information on modifications considered TDRs, including certain qualitative and quantitative data about TDRs performed in the past twelve months.

ADOPTION OF NEW ACCOUNTING STANDARDS AND ISSUED BUT NOT YET EFFECTIVE ACCOUNTING STANDARDS

Refer to Note 3, “New Accounting Pronouncements” to the Consolidated Financial Statements.

Item 3. Quantitative and Qualitative Disclosures About Market Risk

185

Quantitative and qualitative disclosures for the current period can be found in the Market Risk section of this report, which includes changes in market risk exposures from disclosures presented in the Corporation’s 2019 Form 10-K.

Item 4. Controls and Procedures

Disclosure Controls and Procedures

The Corporation’s management, with the participation of the Corporation’s Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of the Corporation’s disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) as of the end of the period covered by this report. Based on such evaluation, the Corporation’s Chief Executive Officer and Chief Financial Officer have concluded that, as of the end of such period, the Corporation’s disclosure controls and procedures are effective in recording, processing, summarizing and reporting, on a timely basis, information required to be disclosed by the Corporation in the reports that it files or submits under the Exchange Act and such information is accumulated and communicated to management, as appropriate, to allow timely decisions regarding required disclosures.

Internal Control Over Financial Reporting

There have been no changes in the Corporation’s internal control over financial reporting (as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) that occurred during the quarter ended September 30, 2020 that have materially affected, or are reasonably likely to materially affect, the Corporation’s internal control over financial reporting.

186

Part II - Other Information

Item 1. Legal Proceedings

For a discussion of Legal Proceedings, see Note 21, Commitments and Contingencies, to the Consolidated Financial Statements.

Item 1A. Risk Factors

In addition to the other information set forth in this report, you should carefully consider the risk factors discussed under “Part I - Item 1A - Risk Factors” in our 2019 Form 10-K and under “Part II – Item 1A - Risk Factors” of any subsequent Quarterly Report on Form 10-Q. These factors could materially adversely affect our business, financial condition, liquidity, results of operations and capital position, and could cause our actual results to differ materially from our historical results or the results contemplated by the forward-looking statements contained in this report. Also refer to the discussion in “Part I - Item 2 – Management’s Discussion and Analysis of Financial Condition and Results of Operations” in this report for additional information that may supplement or update the discussion of the risk factors below and in our 2019 Form 10-K and any subsequent Quarterly Reports on Form 10-Q.

The risks described in our 2019 Form 10-K and in our Quarterly Reports on Form 10-Q are not the only risks facing us. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial also may materially adversely affect our business, financial condition, liquidity, results of operations and capital position.

There have been no material changes to the risk factors previously disclosed under “Part I - Item 1- A - Risk Factors” in our 2019 Form 10-K, except for the risks included below which supplement the risk factors described in our 2019 Form 10-K.

The coronavirus (COVID-19) pandemic has significantly disrupted the global economy and the markets in which we operate, which has adversely impacted, and is likely to continue to adversely impact, our business, financial condition and results of operation. Its continued impact will depend on future developments, which are highly uncertain and cannot be predicted, including the scope and duration of the pandemic, the direct and indirect impact of the pandemic on our employees, customers, clients, counterparties and service providers, as well as other market participants, and actions taken by governmental authorities and other third parties in response to the pandemic.

The COVID-19 pandemic has significantly disrupted and negatively impacted the global economy, disrupted global supply chains, created significant volatility in the financial markets, significantly increased unemployment levels worldwide and decreased consumer confidence and commercial activity generally, including in the markets in which we do business, leading to an increased risk of delinquencies, defaults and foreclosures. In response to the pandemic, governments across the world ordered the temporary closure of many businesses and the institution of social distancing, shelter in place and other health and safety requirements. While some of these restrictions have been relaxed in certain jurisdictions, in some areas they have been subject to reinstitution in response to a resurgence in the spread of the virus. The COVID-19 pandemic also contributed to:

 In the short run, higher and more volatile credit loss expense and potential for increased charge-offs;

 Loan and credit ratings downgrades, credit deterioration and defaults in many industries;

 A sudden and significant reduction in the valuation of the equity, fixed-income and commodity markets and the significant increase in the volatility of those markets; and

 A decrease in the rates and yields on U.S. Treasury securities and other investment securities which has led to decreased net interest income.

In Puerto Rico, our primary market, the Governor issued several executive orders beginning on March 15, 2020 that declared a health emergency, ordered residents to shelter in place, implemented a mandatory curfew and limited business activity, including the temporary closure or partial operation of businesses, except for certain businesses that provide essential services, including banking and financial institutions. The governments of the United States Virgin Islands (“USVI”) and the British Virgin Islands (“BVI”), as well as state governments in the United States mainland, including New York, New Jersey and Florida, where Popular Bank (“PB”) has branches, also declared states of emergency as a result of the pandemic, ordered the temporary closure of non-essential businesses , and ordered its citizens to remain sheltered in place and to observe social distancing, causing a similar significant

187

economic disruption. Although many of these restrictive measures have been eased or lifted, allowing for the gradual reopening of the economy, certain restrictive measures remain in place, some have been reinstated, and additional restrictive measures may be implemented in the future as a result of a resurgence in the spread of the virus.

The restrictions imposed by governments in response to the outbreak caused significant disruption to economic activity and an increase in unemployment in Puerto Rico, which has been facing significant fiscal and economic challenges for over a decade, as well as in the other markets in which we operate. For more information, refer to the Geographic and Government Risk section of the MD&A in this Quarterly Report on Form 10Q. Further deterioration of the Puerto Rico, USVI, BVI and the broader U.S. economy would be expected to adversely affect the ability of our borrowers to comply with their financial obligations and adversely impact demand for our products and services. The disruption in economic activity would be expected to further adversely affect the financial condition of government entities in Puerto Rico, the USVI and BVI to which we have exposure.

The COVID-19 pandemic has significantly disrupted our operations and negatively impacted our business, financial condition and operations. Many of BPPR’s and PB’s branches were temporarily closed in response to the pandemic. Currently, approximately 91% of BPPR’s branches are operating and nearly all PB’s branches are operating, albeit subject to measures to preserve the health and safety of our employees and customers. Furthermore, due to restrictions on non-essential business activities imposed on some of our third-party service providers, certain of BPPR’s lines of business, including mortgage originations, were suspended from mid-March to early May 2020. To protect the health and safety of our workforce, we have facilitated a significant portion of our workforce to work remotely, which further exposes the Corporation to heightened risks with respect to cyber-security, information security, other operational incidents and its ability to maintain an effective system of internal controls. Furthermore, although we have implemented a remote work protocol for may of our workers, if significant portions of our workforce, including key personnel, are unable to work effectively because of illness, government actions, or other restrictions imposed in response to the pandemic, the impact of the pandemic on our businesses could be exacerbated. Any disruption to our ability to deliver financial products or services to, or interact with, our clients and customers could also result in losses or increased operational costs, regulatory fines, penalties and other sanctions, or harm our reputation.

Furthermore, in response to the pandemic, beginning on March 2020, the Corporation implemented measures to ensure the continuity of our operations and the safety of our employees and customers, while providing financial relief to customers through programs such as payment moratoriums, suspensions of foreclosures and other collection activity, as well as waivers of certain fees and service charges. During the third quarter of 2020, the Corporation reinstated the imposition of these fees and service charges and resumed its delinquent loan collection efforts. Additionally, the Puerto Rico Legislative Assembly enacted legislation in April 2020 that required financial institutions to offer through June 2020 moratoriums on consumer financial products to clients impacted by the COVID-19 pandemic and thereafter extended relief with respect to mortgage products through August 2020. As of September 30, 2020, the Corporation had granted loan payment moratoriums to 125,736 eligible retail customers with an aggregate book value of $4.5 billion, and to 5,063 eligible commercial clients with an aggregate book value of $4.1 billion. These amounts include the loan payment moratoriums offered by the Corporation since mid-January 2020 to certain clients as a result of seismic activity in the Southern region of the island. At September 30, 2020, 124,884 loans with an aggregate book value of $7.9 billion had already completed their payment moratorium period, while 5,915 loans with an aggregate book value of $0.7 billion are still under the moratorium. For more information, refer to the Allowance for Credit Losses Loans Held-in-Portfolio section of the MD&A in this Quarterly Report on Form 10-Q.

The Federal Government approved several economic stimulus measures, including the Coronavirus Aid, Relief and Economic Security Act, or CARES Act, that seek to cushion the economic fallout of the pandemic, including guaranteeing loans to small and medium-sized businesses through the Small Business Administration’s (“SBA”) Paycheck Protection Program (the “PPP”). However, there can be no assurance that measures taken by governmental authorities will be sufficient to offset the pandemic’s economic impact. Furthermore, moratoriums imposed by Federal and/or state law or provided voluntarily by the Corporation may limit our ability to determine the impact of the COVID-19 pandemic on the financial condition of certain of our customers and the credit quality of our loan portfolio until borrowers that have benefited from such moratoriums are required to resume loan repayments. Such moratorium and stimulus programs have also imposed significant operational burdens on the Corporation, which also heighten the risk of operational incidents, including undetected errors. Our participation (or lack of participation) in certain governmental programs enacted in response to the pandemic, including the PPP, could further result in reputational harm, litigation and/or regulatory and other government action against the Corporation. For example, the Corporation may be exposed to the risk of litigation, from both customers and non-customers that approached the Corporation regarding PPP loans, regarding its process and procedures used in processing applications under the PPP and may be exposed to adverse action for the improper conduct of its

188

employees in connection with such loans. Furthermore, the Corporation may also have credit risk with respect to PPP loans if the SBA determines that there has been some deficiency in the manner in which the PPP loan was originated, funded, or serviced by the Corporation, and denies its liability under the guaranty, reduces the amount of the guaranty or, if it has already paid under the guaranty, seeks recovery of any loss related to the deficiency from the Corporation.

The Corporation’s financial results for the first nine months of the year reflect the impact of the business disruption and relief measures described above. For example, the Corporation’s revenue streams were impacted during the first and second quarters of the year as a result of reduced consumer transaction activity, lower interchange income, the waiver of certain late fees and service charges, as well as the suspension in mortgage origination and related securitization and loan sale activities. During the first nine months of the year, the Corporation also incurred additional expenses related to front-line employee bonuses, the enabling of remote access for employees to work from home, the expansion of employee benefits, as well as the impact of specific measures to prevent the spread of the disease and efforts related to customer relief programs, among other related expenses. As a result of the gradual reopening of the economy during the second and third quarter of 2020, the Corporation’s financial results for the third quarter of 2020 reflect the impact of increased economic activity resulting from such reopening and the related improvement in the macroeconomic environment, as well as the impact of the various government stimulus programs launched in response to the pandemic. However, the sustainability of such macroeconomic improvement will depend in part on government health measures taken in response to the pandemic, as well as the nature and length of economic stimulus initiatives. Considering these risks and uncertainties, the Corporation continues to monitor and be attentive to the impact of the COVID-19 pandemic on the markets in which we operate and our results of operations.

A continued deterioration in the financial condition of our consumer and commercial borrowers, as well as our customers’ and clients’ ability to fulfill contractual obligations as a result of the economic impact of the pandemic may cause the Corporation’s provision for credit losses and net charge-offs to further increase notwithstanding the incremental reserves taken by the Corporation, including the $134 million recorded in the first quarter of 2020, due to the expected impact of COVID-19. W hile this provision was based on management’s current best estimate of the impact of the pandemic, there is significant uncertainty with respect to the full extent of its impact and, as a result, the financial impact on the Corporation’s business, financial condition, liquidity, results of operations and capital position may be significantly greater than that estimated by management and reflected in our financial statements as of the end of the third quarter of 2020. The extent to which the COVID-19 pandemic continues to impact our business, results of operations and financial condition (including our regulatory capital, liquidity ratios and the liquidity of the bank holding company and its operating subsidiaries), as well as the operations of our clients, customers, service providers and suppliers, will depend on future developments, which are highly uncertain and cannot be predicted at this time, including the scope and duration of the pandemic and actions taken by governmental authorities and other third parties in response to the pandemic.

Even after the pandemic subsides, the global economy may continue to experience a recession, and we anticipate our businesses would be materially and adversely affected by a prolonged recession. To the extent the pandemic adversely affects our business, financial condition, liquidity or results of operations, it may also have the effect of heightening many of the other risks described in the section entitled “Risk Factors” in our 2019 Form 10-K and any subsequent Quarterly Reports on Form 10-Q.

The COVID-19 pandemic’s impact on our business, financial condition, liquidity, results of operations and capital position may affect the ability of the Corporation to continue paying dividends to its shareholders or repurchase shares of the Corporation’s common stock, as well as the value of the Corporation’s goodwill and its deferred tax assets.

As a bank holding company, the Corporation depends primarily on dividends from its banking and other operating subsidiaries to fund its cash needs, as well as declare dividends to its shareholders and to repurchase shares of its common stock. Our banking subsidiaries are limited by law in their ability to make dividend payments and other distributions to the Corporation based on their earnings and capital position. If as a result of the effects of the COVID-19 pandemic the Corporation’s banking subsidiaries fail to generate sufficient net income to make dividend payments to the bank holding company, this would be expected to have a negative impact on the Corporation’s financial condition, liquidity, results of operation and capital position and affect the ability of the Corporation to pay dividends to its shareholders and to repurchase shares of its common stock. Additionally, continued adverse macroeconomic conditions caused by the COVID-19 pandemic could also result in further restrictions from regulators on dividends and/or repurchases of our common stock, which could limit the capital we return to our shareholders.

Furthermore, the impact of the COVID-19 pandemic may also adversely affect the Corporation’s goodwill and the realizability of its deferred tax assets. For example, a further decline in the Corporation’s stock price related to global and/or regional macroeconomic

189

conditions, the fiscal situation of the government of Puerto Rico and continued weakness in the island’s economy, reduced future earnings estimates and the continuance of the current interest rate environment could have a material impact on the determination of the fair value of our reporting units, which could in turn result in an impairment of goodwill. Similarly, the COVID-19 pandemic’s impact on the expected profitability of our businesses may affect the realizability of our deferred tax assets in our Puerto Rico and U.S. operations. An impairment of goodwill or a write-down of the Corporation’s deferred tax assets would affect the Corporation’s financial condition and results of operation.

190

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

The Corporation did not have any unregistered sales of equity securities during the quarter ended September 30, 2020.

Issuer Purchases of Equity Securities

The following table sets forth the details of purchases of Common Stock by the Corporation during the quarter ended September 30, 2020:

Issuer Purchases of Equity Securities
Not in thousands |  |  |  |
Period | Total Number of Shares Purchased (1) | Average Price Paid per Share | Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs | Approximate Dollar Value of Shares that May Yet be Purchased Under the Plans or Programs
July 1- July 31 | 4,104 | $ | 38.15 | - | -
August 1- August 31 | - |  | - | - | -
September 1- September 30 | - |  | - | - | -
Total | 4,104 | $ | 38.15 | - | -
(1) Includes 4,104 shares of the Corporation’s common stock acquired by the Corporation in connection with the satisfaction of tax withholding obligations on vested awards of restricted stock or restricted stock units granted to directors and certain employees under the Corporation’s Omnibus Incentive Plan. The acquired shares of common stock were added back to treasury stock.

191

Item 3. Defaults Upon Senior Securities

None.

Item 4. Mine Safety Disclosures

Not applicable.

Item 5. Other Information

None.

Item 6. Exhibits

Exhibit Index

Exhibit No | Exhibit Description
31.1 | Certification pursuant to Section 302 of the Sarbanes-Oxley Act of 2002(1)
31.2 | Certification pursuant to Section 302 of the Sarbanes-Oxley Act of 2002(1)
32.1 | Certification pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002(1)
32.2 | Certification pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002(1)
101. INS | XBRL Instance Document – the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline Document.
101.SCH | Inline Taxonomy Extension Schema Document(1)
101.CAL | Inline XBRL Taxonomy Extension Calculation Linkbase Document(1)
101.DEF | Inline XBRL Taxonomy Extension Definitions Linkbase Document(1)
101.LAB | Inline XBRL Taxonomy Extension Label Linkbase Document(1)
101.PRE | Inline XBRL Taxonomy Extension Presentation Linkbase Document(1)
104 | The cover page of Popular, Inc. Quarterly Report on Form 10-Q for the quarter ended September 30, 2020, formatted in Inline XBRL (included within the Exhibit 101 attachments)(1)

(1) Included herewith

192

SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
| POPULAR, INC.
| (Registrant)
Date: November 9, 2020 | By: /s/ Carlos J. Vázquez
| Carlos J. Vázquez
| Executive Vice President &
| Chief Financial Officer
Date: November 9, 2020 | By: /s/ Jorge J. García
| Jorge J. García
| Senior Vice President & Corporate Comptroller

193