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Income taxes - Additional Information (Details) - USD ($)
3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Dec. 31, 2019
Income Taxes          
Valuation allowance $ 517,025,000   $ 517,025,000   $ 499,975,000
Net deferred tax assets (net of valuation allowance) 882,230,000   882,230,000   886,353,000
Unrecognized Tax Benefits Interest On Income Taxes Accrued 4,500,000   4,500,000   3,500,000
Income Tax Examination Penalties Accrued 0   0   0
Unrecognized Tax Benefits That Would Impact Effective Tax Rate 9,800,000   9,800,000   10,500,000
Significant Change In Unrecognized Tax Benefits Is Reasonably Possible Amount Of Unrecorded Benefit 3,200,000   3,200,000    
Recognized Tax Benefits Current Interest On Income Taxes Accrued     1,600,000 $ 317,000  
Interest Expense Reversal Due To Expiration Of The Statute Of Limitation     645,000    
Income tax expense 41,168,000 $ 41,370,000 68,893,000 131,923,000  
Other assets          
Income Taxes          
Net deferred tax assets (net of valuation allowance) 900,000,000   900,000,000   900,000,000
Other liabilities          
Income Taxes          
Net deferred tax liabilities 1,300,000   1,300,000   1,400,000
Popular, Inc Holding Co          
Income Taxes          
Valuation allowance 110,000,000   110,000,000    
PUERTO RICO          
Income Taxes          
Valuation allowance 110,435,000   110,435,000   100,175,000
Net deferred tax assets (net of valuation allowance) 573,000,000   573,000,000    
Income tax expense 41,168,000 $ 41,370,000 68,893,000 $ 131,923,000  
UNITED STATES          
Income Taxes          
Valuation allowance 406,590,000   406,590,000   $ 399,800,000
Net deferred tax assets (net of valuation allowance) 308,000,000   308,000,000    
Deferred Tax Assets $ 715,000,000   $ 715,000,000