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CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
$ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Interest income:        
Loans $ 431,286 $ 453,315 $ 1,311,402 $ 1,355,232
Money market investments 2,773 19,119 16,788 70,873
Investment securities 79,142 99,542 243,938 274,819
Total interest income 513,201 571,976 1,572,128 1,700,924
Interest expense:        
Deposits 37,554 78,760 142,435 228,035
Short-term borrowings 416 1,572 2,109 4,828
Long-term debt 14,210 14,653 42,587 43,791
Total interest expense 52,180 94,985 187,131 276,654
Net interest income 461,021 476,991 1,384,997 1,424,270
Provision for credit losses - loan portfolios 19,452 36,539 271,551 118,555
Provision (reversal) for credit losses - Investment securities (314) 0 (233) 0
Net interest income after provision for credit losses 441,883 440,452 1,113,679 1,305,715
Mortgage banking activities (9,526) 10,492 671 18,645
Net gain (loss) on sale of debt securities 41 (20) 41 (20)
Net gain, including impairment on equity securities 5,150 213 4,869 2,174
Net profit on trading account debt securities 20 295 593 977
Net (loss) gain on sale of loans, including valuation adjustments on loans held-for-sale (2,198) 0 981 0
Adjustments to indemnity reserves on loans sold 4,183 (3,411) (1,770) (1,664)
Other operating income 24,369 22,865 66,673 68,432
Total non-interest income 128,767 142,712 367,465 417,468
Operating expenses:        
Personnel costs 135,941 147,682 421,938 432,298
Net occupancy expenses 25,907 24,595 76,552 71,431
Equipment expenses 24,088 21,596 66,537 62,624
Other taxes 13,918 14,028 40,922 38,267
Professional fees 96,474 98,561 290,092 281,275
Communications 5,694 5,881 17,222 17,685
Business promotion 14,664 18,365 41,142 52,158
FDIC deposit insurance 6,568 2,923 16,988 13,007
Other real estate owned (OREO) (income) expenses (1,615) (185) 520 3,729
Other operating expenses 38,351 40,630 104,647 107,354
Amortization of intangibles 1,076 2,399 5,345 7,082
Total operating expenses 361,066 376,475 1,081,905 1,086,910
Income before income tax 209,584 206,689 399,239 636,273
Income tax expense 41,168 41,370 68,893 131,923
Net Income 168,416 165,319 330,346 504,350
Net Income Applicable to Common Stock $ 168,064 $ 164,389 $ 328,941 $ 501,558
Net Income per Common Share - Basic $ 2.01 $ 1.71 $ 3.80 $ 5.17
Net Income per Common Share - Diluted $ 2.00 $ 1.70 $ 3.80 $ 5.16
Service charges on deposit accounts        
Interest expense:        
Revenue from contract with customer $ 36,849 $ 40,969 $ 108,671 $ 119,277
Other services        
Interest expense:        
Revenue from contract with customer $ 69,879 $ 71,309 $ 186,736 $ 209,647