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Loans - Amortized cost basis and interest income recognized on non-accrual loans (Details) $ in Thousands	9 Months Ended
	Sep. 30, 2020 USD ($)
Financing receivable nonaccrual status
Non-accrual with no allowance	$ 218,618
Non-accrual with allowance	515,750
Interest income recognized	2,365
Construction
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	30,583
Interest income recognized	52
Mortgages
Financing receivable nonaccrual status
Non-accrual with no allowance	145,769
Non-accrual with allowance	238,775
Interest income recognized	787
Legacy
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	1,360
Interest income recognized	0
Commercial | Commercial multi-family
Financing receivable nonaccrual status
Non-accrual with no allowance	1,755
Non-accrual with allowance	1,400
Interest income recognized	1
Commercial | CRE non-owner occupied
Financing receivable nonaccrual status
Non-accrual with no allowance	19,008
Non-accrual with allowance	80,199
Interest income recognized	337
Commercial | CRE owner occupied
Financing receivable nonaccrual status
Non-accrual with no allowance	21,927
Non-accrual with allowance	75,868
Interest income recognized	672
Commercial | Commercial and Industrial
Financing receivable nonaccrual status
Non-accrual with no allowance	22,947
Non-accrual with allowance	25,274
Interest income recognized	127
Leasing
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	3,217
Interest income recognized	2
Consumer | Home equity lines of credit
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	7,586
Interest income recognized	1
Consumer | Personal loans
Financing receivable nonaccrual status
Non-accrual with no allowance	7,212
Non-accrual with allowance	23,901
Interest income recognized	231
Consumer | Auto Loan
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	13,454
Interest income recognized	34
Consumer | Other
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	14,133
Interest income recognized	121
Puerto Rico
Financing receivable nonaccrual status
Non-accrual with no allowance	214,537
Non-accrual with allowance	479,139
Interest income recognized	2,300
Puerto Rico | Construction
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	21,514
Interest income recognized	52
Puerto Rico | Mortgages
Financing receivable nonaccrual status
Non-accrual with no allowance	145,243
Non-accrual with allowance	224,817
Interest income recognized	727
Puerto Rico | Legacy
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	0
Interest income recognized	0
Puerto Rico | Commercial | Commercial multi-family
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	1,400
Interest income recognized	1
Puerto Rico | Commercial | CRE non-owner occupied
Financing receivable nonaccrual status
Non-accrual with no allowance	19,008
Non-accrual with allowance	79,803
Interest income recognized	337
Puerto Rico | Commercial | CRE owner occupied
Financing receivable nonaccrual status
Non-accrual with no allowance	21,927
Non-accrual with allowance	75,526
Interest income recognized	672
Puerto Rico | Commercial | Commercial and Industrial
Financing receivable nonaccrual status
Non-accrual with no allowance	21,147
Non-accrual with allowance	23,173
Interest income recognized	127
Puerto Rico | Leasing
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	3,217
Interest income recognized	2
Puerto Rico | Consumer | Home equity lines of credit
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	0
Interest income recognized	0
Puerto Rico | Consumer | Personal loans
Financing receivable nonaccrual status
Non-accrual with no allowance	7,212
Non-accrual with allowance	22,131
Interest income recognized	227
Puerto Rico | Consumer | Auto Loan
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	13,454
Interest income recognized	34
Puerto Rico | Consumer | Other
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	14,104
Interest income recognized	121
Popular U.S.
Financing receivable nonaccrual status
Non-accrual with no allowance	4,081
Non-accrual with allowance	36,611
Interest income recognized	65
Popular U.S. | Construction
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	9,069
Interest income recognized	0
Popular U.S. | Mortgages
Financing receivable nonaccrual status
Non-accrual with no allowance	526
Non-accrual with allowance	13,958
Interest income recognized	60
Popular U.S. | Legacy
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	1,360
Interest income recognized	0
Popular U.S. | Commercial | Commercial multi-family
Financing receivable nonaccrual status
Non-accrual with no allowance	1,755
Non-accrual with allowance	0
Interest income recognized	0
Popular U.S. | Commercial | CRE non-owner occupied
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	396
Interest income recognized	0
Popular U.S. | Commercial | CRE owner occupied
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	342
Interest income recognized	0
Popular U.S. | Commercial | Commercial and Industrial
Financing receivable nonaccrual status
Non-accrual with no allowance	1,800
Non-accrual with allowance	2,101
Interest income recognized	0
Popular U.S. | Leasing
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	0
Interest income recognized	0
Popular U.S. | Consumer | Home equity lines of credit
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	7,586
Interest income recognized	1
Popular U.S. | Consumer | Personal loans
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	1,770
Interest income recognized	4
Popular U.S. | Consumer | Auto Loan
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	0
Interest income recognized	0
Popular U.S. | Consumer | Other
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	29
Interest income recognized	$ 0

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