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Allowance for credit losses - Allowance Movement (Details) - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Financing Receivable, Allowance for Credit Losses        
Beginning balance $ 800,797 $ 919,716 $ 896,250 $ 477,708
Impact of adopting CECL       315,107
Provision for credit losses (benefit) (17,500) 63,104 (93,279) 252,099
Initial allowance for credit losses - PCD Loans 1,202 567 2,558 996
Charge-offs (29,170) (79,285) (77,780) (157,968)
Recoveries 30,461 14,332 58,041 30,492
Ending balance 785,790 918,434 785,790 918,434
Off Balance Sheet Credit Loss Liability [Rollforward]        
Balance at beginning of period 9,569 4,466 15,851 8,717
Impact of adopting CECL       (5,460)
Provision for credit losses (benefit) 367 2,251 (5,915) 3,460
Balance at end of period 9,936 6,717 9,936 6,717
Construction        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 9,195 2,648 14,237 4,840
Impact of adopting CECL       (2,923)
Provision for credit losses (benefit) 1,675 3,616 2,550 4,173
Initial allowance for credit losses - PCD Loans 0 0 0 0
Charge-offs (523) 0 (7,142) 0
Recoveries 909 195 1,611 369
Ending balance 11,256 6,459 11,256 6,459
Off Balance Sheet Credit Loss Liability [Rollforward]        
Balance at beginning of period 4,148 1,319 9,079 419
Impact of adopting CECL       397
Provision for credit losses (benefit) 929 1,497 (4,002) 2,000
Balance at end of period 5,077 2,816 5,077 2,816
Mortgages        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 202,126 227,087 215,716 121,108
Impact of adopting CECL       96,512
Provision for credit losses (benefit) (20,197) 2,118 (26,920) 16,693
Initial allowance for credit losses - PCD Loans 1,202 567 2,558 996
Charge-offs (5,047) (9,424) (15,429) (17,739)
Recoveries 4,535 1,889 6,694 4,667
Ending balance 182,619 222,237 182,619 222,237
Off Balance Sheet Credit Loss Liability [Rollforward]        
Balance at beginning of period 0 0 0 0
Impact of adopting CECL       0
Provision for credit losses (benefit) 0 0 0 0
Balance at end of period 0 0 0 0
Commercial        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 276,219 307,017 333,380 147,620
Impact of adopting CECL       91,930
Provision for credit losses (benefit) (15,365) 10,262 (73,944) 78,308
Initial allowance for credit losses - PCD Loans 0 0 0 0
Charge-offs (2,725) (3,137) (5,991) (6,708)
Recoveries 13,015 2,824 17,699 5,816
Ending balance 271,144 316,966 271,144 316,966
Off Balance Sheet Credit Loss Liability [Rollforward]        
Balance at beginning of period 5,356 3,088 6,666 830
Impact of adopting CECL       1,611
Provision for credit losses (benefit) (545) 752 (1,855) 1,399
Balance at end of period 4,811 3,840 4,811 3,840
Leasing        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 12,687 12,589 16,863 10,768
Impact of adopting CECL       (713)
Provision for credit losses (benefit) 5,257 3,894 1,199 9,735
Initial allowance for credit losses - PCD Loans 0 0 0 0
Charge-offs (1,135) (3,949) (2,193) (7,724)
Recoveries 742 559 1,682 1,027
Ending balance 17,551 13,093 17,551 13,093
Off Balance Sheet Credit Loss Liability [Rollforward]        
Balance at beginning of period 0 0 0 0
Impact of adopting CECL       0
Provision for credit losses (benefit) 0 0 0 0
Balance at end of period 0 0 0 0
Consumer        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 300,570 370,375 316,054 193,372
Impact of adopting CECL       130,301
Provision for credit losses (benefit) 11,130 43,214 3,836 143,190
Initial allowance for credit losses - PCD Loans 0 0 0 0
Charge-offs (19,740) (62,775) (47,025) (125,797)
Recoveries 11,260 8,865 30,355 18,613
Ending balance 303,220 359,679 303,220 359,679
Off Balance Sheet Credit Loss Liability [Rollforward]        
Balance at beginning of period 65 59 106 7,468
Impact of adopting CECL       (7,468)
Provision for credit losses (benefit) (17) 2 (58) 61
Balance at end of period 48 61 48 61
Puerto Rico        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 681,656 756,935 739,750 432,651
Impact of adopting CECL       270,368
Provision for credit losses (benefit) (22,488) 60,423 (62,464) 173,427
Initial allowance for credit losses - PCD Loans 1,202 567 2,558 996
Charge-offs (25,583) (74,014) (70,553) (147,173)
Recoveries 27,066 11,871 52,562 25,513
Ending balance 661,853 755,782 661,853 755,782
Off Balance Sheet Credit Loss Liability [Rollforward]        
Balance at beginning of period 4,158 2,155 9,523 8,439
Impact of adopting CECL       (6,494)
Provision for credit losses (benefit) 499 264 (4,866) 474
Balance at end of period 4,657 2,419 4,657 2,419
Puerto Rico | Construction        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 260 419 4,871 574
Impact of adopting CECL       115
Provision for credit losses (benefit) 481 (260) 1,787 (549)
Initial allowance for credit losses - PCD Loans 0 0 0 0
Charge-offs 0 0 (6,619) 0
Recoveries 479 195 1,181 214
Ending balance 1,220 354 1,220 354
Off Balance Sheet Credit Loss Liability [Rollforward]        
Balance at beginning of period 245 178 4,610 294
Impact of adopting CECL       (185)
Provision for credit losses (benefit) 1,160 (33) (3,205) 36
Balance at end of period 1,405 145 1,405 145
Puerto Rico | Mortgages        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 185,805 202,800 195,557 116,281
Impact of adopting CECL       86,081
Provision for credit losses (benefit) (19,264) 3,437 (22,069) 8,984
Initial allowance for credit losses - PCD Loans 1,202 567 2,558 996
Charge-offs (5,047) (9,417) (15,428) (17,723)
Recoveries 4,112 1,863 6,190 4,631
Ending balance 166,808 199,250 166,808 199,250
Off Balance Sheet Credit Loss Liability [Rollforward]        
Balance at beginning of period 0 0 0 0
Impact of adopting CECL       0
Provision for credit losses (benefit) 0 0 0 0
Balance at end of period 0 0 0 0
Puerto Rico | Commercial        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 197,111 207,850 225,323 131,063
Impact of adopting CECL       62,393
Provision for credit losses (benefit) (20,204) 8,174 (49,850) 23,148
Initial allowance for credit losses - PCD Loans 0 0 0 0
Charge-offs (2,035) (2,746) (4,918) (5,740)
Recoveries 11,912 1,649 16,229 4,063
Ending balance 186,784 214,927 186,784 214,927
Off Balance Sheet Credit Loss Liability [Rollforward]        
Balance at beginning of period 3,913 1,977 4,913 678
Impact of adopting CECL       1,158
Provision for credit losses (benefit) (661) 297 (1,661) 438
Balance at end of period 3,252 2,274 3,252 2,274
Puerto Rico | Leasing        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 12,687 12,589 16,863 10,768
Impact of adopting CECL       (713)
Provision for credit losses (benefit) 5,257 3,894 1,199 9,735
Initial allowance for credit losses - PCD Loans 0 0 0 0
Charge-offs (1,135) (3,949) (2,193) (7,724)
Recoveries 742 559 1,682 1,027
Ending balance 17,551 13,093 17,551 13,093
Off Balance Sheet Credit Loss Liability [Rollforward]        
Balance at beginning of period 0 0 0 0
Impact of adopting CECL       0
Provision for credit losses (benefit) 0 0 0 0
Balance at end of period 0 0 0 0
Puerto Rico | Consumer        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 285,793 333,277 297,136 173,965
Impact of adopting CECL       122,492
Provision for credit losses (benefit) 11,242 45,178 6,469 132,109
Initial allowance for credit losses - PCD Loans 0 0 0 0
Charge-offs (17,366) (57,902) (41,395) (115,986)
Recoveries 9,821 7,605 27,280 15,578
Ending balance 289,490 328,158 289,490 328,158
Off Balance Sheet Credit Loss Liability [Rollforward]        
Balance at beginning of period 0 0 0 7,467
Impact of adopting CECL       (7,467)
Provision for credit losses (benefit) 0 0 0 0
Balance at end of period 0 0 0 0
Popular U.S.        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 119,141 162,781 156,500 45,057
Impact of adopting CECL       44,739
Provision for credit losses (benefit) 4,988 2,681 (30,815) 78,672
Charge-offs (3,587) (5,271) (7,227) (10,795)
Recoveries 3,395 2,461 5,479 4,979
Ending balance 123,937 162,652 123,937 162,652
Off Balance Sheet Credit Loss Liability [Rollforward]        
Balance at beginning of period 5,411 2,311 6,328 278
Impact of adopting CECL       1,034
Provision for credit losses (benefit) (132) 1,987 (1,049) 2,986
Balance at end of period 5,279 4,298 5,279 4,298
Popular U.S. | Construction        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 8,935 2,229 9,366 4,266
Impact of adopting CECL       (3,038)
Provision for credit losses (benefit) 1,194 3,876 763 4,722
Charge-offs (523) 0 (523) 0
Recoveries 430 0 430 155
Ending balance 10,036 6,105 10,036 6,105
Off Balance Sheet Credit Loss Liability [Rollforward]        
Balance at beginning of period 3,903 1,141 4,469 125
Impact of adopting CECL       582
Provision for credit losses (benefit) (231) 1,530 (797) 1,964
Balance at end of period 3,672 2,671 3,672 2,671
Popular U.S. | Mortgages        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 16,321 24,287 20,159 4,827
Impact of adopting CECL       10,431
Provision for credit losses (benefit) (933) (1,319) (4,851) 7,709
Charge-offs 0 (7) (1) (16)
Recoveries 423 26 504 36
Ending balance 15,811 22,987 15,811 22,987
Off Balance Sheet Credit Loss Liability [Rollforward]        
Balance at beginning of period 0 0 0 0
Impact of adopting CECL       0
Provision for credit losses (benefit) 0 0 0 0
Balance at end of period 0 0 0 0
Popular U.S. | Commercial        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 79,108 99,167 108,057 16,557
Impact of adopting CECL       29,537
Provision for credit losses (benefit) 4,839 2,088 (24,094) 55,160
Charge-offs (690) (391) (1,073) (968)
Recoveries 1,103 1,175 1,470 1,753
Ending balance 84,360 102,039 84,360 102,039
Off Balance Sheet Credit Loss Liability [Rollforward]        
Balance at beginning of period 1,443 1,111 1,753 152
Impact of adopting CECL       453
Provision for credit losses (benefit) 116 455 (194) 961
Balance at end of period 1,559 1,566 1,559 1,566
Popular U.S. | Consumer        
Financing Receivable, Allowance for Credit Losses        
Beginning balance 14,777 37,098 18,918 19,407
Impact of adopting CECL       7,809
Provision for credit losses (benefit) (112) (1,964) (2,633) 11,081
Charge-offs (2,374) (4,873) (5,630) (9,811)
Recoveries 1,439 1,260 3,075 3,035
Ending balance 13,730 31,521 13,730 31,521
Off Balance Sheet Credit Loss Liability [Rollforward]        
Balance at beginning of period 65 59 106 1
Impact of adopting CECL       (1)
Provision for credit losses (benefit) (17) 2 (58) 61
Balance at end of period $ 48 $ 61 $ 48 $ 61