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Revenue from contracts with customers - Revenue streams (Details) - USD ($) $ in Thousands | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2021 | Sep. 30, 2020 | Sep. 30, 2021 | Sep. 30, 2020
Service charges on deposit accounts |  |  |  |
Revenue From Contract With Customer Excluding Assessed Tax | $ 41,312 | $ 36,849 | $ 121,085 | $ 108,671
BPPR |  |  |  |
Revenue From Contract With Customer Excluding Assessed Tax | 102,745 | 87,912 | 297,550 | 246,506
BPPR | Service charges on deposit accounts |  |  |  |
Revenue From Contract With Customer Excluding Assessed Tax | 38,496 | 34,078 | 112,732 | 100,513
BPPR | Debit card fees |  |  |  |
Revenue From Contract With Customer Excluding Assessed Tax | 11,967 | 10,865 | 35,522 | 27,717
BPPR | Insurance fees, excluding reinsurance |  |  |  |
Revenue From Contract With Customer Excluding Assessed Tax | 9,416 | 9,269 | 27,489 | 25,140
BPPR | Credit card fees excluding late fees and membership fees |  |  |  |
Revenue From Contract With Customer Excluding Assessed Tax | 30,076 | 23,631 | 85,203 | 60,777
BPPR | Sale and administration of investment products |  |  |  |
Revenue From Contract With Customer Excluding Assessed Tax | 6,216 | 5,094 | 17,726 | 16,267
BPPR | Trust fees |  |  |  |
Revenue From Contract With Customer Excluding Assessed Tax | 6,574 | 4,975 | 18,878 | 16,092
Popular U.S. |  |  |  |
Revenue From Contract With Customer Excluding Assessed Tax | 4,387 | 3,865 | 12,347 | 11,390
Popular U.S. | Service charges on deposit accounts |  |  |  |
Revenue From Contract With Customer Excluding Assessed Tax | 2,816 | 2,771 | 8,353 | 8,158
Popular U.S. | Debit card fees |  |  |  |
Revenue From Contract With Customer Excluding Assessed Tax | 243 | 258 | 723 | 725
Popular U.S. | Insurance fees, excluding reinsurance |  |  |  |
Revenue From Contract With Customer Excluding Assessed Tax | 1,054 | 642 | 2,483 | 1,910
Popular U.S. | Credit card fees excluding late fees and membership fees |  |  |  |
Revenue From Contract With Customer Excluding Assessed Tax | 274 | 194 | 788 | 597
Popular U.S. | Sale and administration of investment products |  |  |  |
Revenue From Contract With Customer Excluding Assessed Tax | 0 | 0 | 0 | 0
Popular U.S. | Trust fees |  |  |  |
Revenue From Contract With Customer Excluding Assessed Tax | $ 0 | $ 0 | $ 0 | $ 0

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- Definition Amount, excluding tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value added and excise. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8906-108599 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9031-108599 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9038-108599 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 4 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130543-203045 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8736-108599 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8736-108599 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 42 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9054-108599 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 5 -URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130545-203045 Reference 11: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 924 -SubTopic 10 -Section S99 -Paragraph 1 -Subparagraph (SAB Topic 11.L) -URI http://asc.fasb.org/extlink&oid=6472922&loc=d3e499488-122856 + Details
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