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Fair value of financial instruments - Carrying or notional amounts and estimated fair values for financial instruments (Details) - USD ($)
$ in Thousands
Mar. 31, 2022
Dec. 31, 2021
Mar. 31, 2021
Dec. 31, 2020
Financial Assets:        
Cash and due from banks $ 439,148 $ 428,433    
Money market investments 10,069,692 17,536,719    
Debt securities available-for-sale 26,359,915 24,968,269    
Debt securities held-to-maturity 68,140 71,365    
Equity securities:        
Equity securities, at lower of cost or realizable value 186,348 189,977    
Loans held in portfolio 28,910,398 28,545,191    
Mortgage servicing rights 125,358 121,570 $ 122,543 $ 118,395
Deposits        
Time deposits 7,090,689 6,712,149    
Deposits 62,862,295 67,005,088    
Assets sold under agreements to repurchase 72,819 91,603    
Other short-term borrowings 0 75,000    
Notes payable:        
Notes payable 987,887 988,563    
Obligations of Puerto Rico, States and political subdivisions        
Financial Assets:        
Debt securities held-to-maturity 62,156 65,380    
Collateralized Mortgage Obligations - Federal agencies        
Financial Assets:        
Debt securities available-for-sale 191,215 221,265    
Debt securities held-to-maturity 24 25    
Securities in wholly owned statutory business trusts        
Financial Assets:        
Debt securities held-to-maturity 5,960 5,960    
Other        
Financial Assets:        
Debt securities available-for-sale 111 128    
Carrying amount        
Financial Assets:        
Cash and due from banks 439,148 428,433    
Money market investments 10,069,692 17,536,719    
Trading account debt securities, excluding derivatives 36,040 29,711    
Debt securities available-for-sale 26,359,915 24,968,269    
Debt securities held-to-maturity 68,140 71,365    
Equity securities:        
FHLB stock 55,648 59,918    
FRB stock 96,747 96,217    
Other investments 33,953 33,842    
Equity securities, at lower of cost or realizable value 186,348 189,977    
Loans held-for-sale 55,150 59,168    
Loans held in portfolio 28,910,398 28,545,191    
Mortgage servicing rights 125,358 121,570    
Derivatives 24,848 26,093    
Deposits        
Demand deposits 55,771,606 60,292,939    
Time deposits 7,090,689 6,712,149    
Deposits 62,862,295 67,005,088    
Assets sold under agreements to repurchase 72,819 91,603    
Other short-term borrowings   75,000    
Notes payable:        
FHLB advances 491,429 492,429    
Unsecured senior debt securities 298,159 297,842    
Junior subordinated deferrable interest debentures (related to trust preferred securities) 198,299 198,292    
Notes payable 987,887 988,563    
Derivatives 20,218 22,878    
Contingent consideration 9,241 9,241    
Carrying amount | Obligations of Puerto Rico, States and political subdivisions        
Financial Assets:        
Debt securities held-to-maturity 62,156 65,380    
Carrying amount | Collateralized Mortgage Obligations - Federal agencies        
Financial Assets:        
Debt securities held-to-maturity 24 25    
Carrying amount | Securities in wholly owned statutory business trusts        
Financial Assets:        
Debt securities held-to-maturity 5,960 5,960    
Fair Value        
Financial Assets:        
Cash and due from banks 439,148 428,433    
Money market investments 10,069,692 17,536,719    
Trading account debt securities, excluding derivatives 36,040 29,711    
Debt securities available-for-sale 26,359,915 24,968,269    
Debt securities held-to-maturity 75,882 83,368    
Equity securities:        
FHLB stock 55,648 59,918    
FRB stock 96,747 96,217    
Other investments 34,742 36,210    
Equity securities, at lower of cost or realizable value 187,137 192,345    
Loans held-for-sale 55,150 59,885    
Loans held in portfolio 28,008,363 27,489,583    
Mortgage servicing rights 125,358 121,570    
Derivatives 24,848 26,093    
Deposits        
Demand deposits 55,771,606 60,292,939    
Time deposits 6,912,361 6,647,301    
Deposits 62,683,967 66,940,240    
Assets sold under agreements to repurchase 72,889 91,602    
Other short-term borrowings   75,000    
Notes payable:        
FHLB advances 477,283 496,091    
Unsecured senior debt securities 312,375 319,296    
Junior subordinated deferrable interest debentures (related to trust preferred securities) 206,425 201,879    
Notes payable 996,083 1,017,266    
Derivatives 20,218 22,878    
Contingent consideration 9,241 9,241    
Fair Value | Obligations of Puerto Rico, States and political subdivisions        
Financial Assets:        
Debt securities held-to-maturity 69,897 77,383    
Fair Value | Collateralized Mortgage Obligations - Federal agencies        
Financial Assets:        
Debt securities held-to-maturity 25 25    
Fair Value | Securities in wholly owned statutory business trusts        
Financial Assets:        
Debt securities held-to-maturity 5,960 5,960    
Fair Value | Level 1        
Financial Assets:        
Cash and due from banks 439,148 428,433    
Money market investments 10,063,392 17,530,640    
Trading account debt securities, excluding derivatives 16,686 6,530    
Debt securities available-for-sale 1,799,951 0    
Debt securities held-to-maturity 0 0    
Equity securities:        
FHLB stock 0 0    
FRB stock 0 0    
Other investments 0 0    
Equity securities, at lower of cost or realizable value 0 0    
Loans held-for-sale 0 0    
Loans held in portfolio 0 0    
Mortgage servicing rights 0 0    
Derivatives 0 0    
Deposits        
Demand deposits 0 0    
Time deposits 0 0    
Deposits 0 0    
Assets sold under agreements to repurchase 0 0    
Other short-term borrowings   0    
Notes payable:        
FHLB advances 0 0    
Unsecured senior debt securities 0 0    
Junior subordinated deferrable interest debentures (related to trust preferred securities) 0 0    
Notes payable 0 0    
Derivatives 0 0    
Contingent consideration 0 0    
Fair Value | Level 1 | Obligations of Puerto Rico, States and political subdivisions        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | Level 1 | Collateralized Mortgage Obligations - Federal agencies        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | Level 1 | Securities in wholly owned statutory business trusts        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | Level 2        
Financial Assets:        
Cash and due from banks 0 0    
Money market investments 6,300 6,079    
Trading account debt securities, excluding derivatives 18,913 22,703    
Debt securities available-for-sale 24,559,171 24,967,443    
Debt securities held-to-maturity 5,960 5,960    
Equity securities:        
FHLB stock 55,648 59,918    
FRB stock 96,747 96,217    
Other investments 30,872 32,429    
Equity securities, at lower of cost or realizable value 183,267 188,564    
Loans held-for-sale 0 0    
Loans held in portfolio 0 0    
Mortgage servicing rights 0 0    
Derivatives 24,848 26,093    
Deposits        
Demand deposits 55,771,606 60,292,939    
Time deposits 6,912,361 6,647,301    
Deposits 62,683,967 66,940,240    
Assets sold under agreements to repurchase 72,889 91,602    
Other short-term borrowings   75,000    
Notes payable:        
FHLB advances 477,283 496,091    
Unsecured senior debt securities 312,375 319,296    
Junior subordinated deferrable interest debentures (related to trust preferred securities) 206,425 201,879    
Notes payable 996,083 1,017,266    
Derivatives 20,218 22,878    
Contingent consideration 0 0    
Fair Value | Level 2 | Obligations of Puerto Rico, States and political subdivisions        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | Level 2 | Collateralized Mortgage Obligations - Federal agencies        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | Level 2 | Securities in wholly owned statutory business trusts        
Financial Assets:        
Debt securities held-to-maturity 5,960 5,960    
Fair Value | Level 3        
Financial Assets:        
Cash and due from banks 0 0    
Money market investments 0 0    
Trading account debt securities, excluding derivatives 441 478    
Debt securities available-for-sale 793 826    
Debt securities held-to-maturity 69,922 77,408    
Equity securities:        
FHLB stock 0 0    
FRB stock 0 0    
Other investments 3,704 3,704    
Equity securities, at lower of cost or realizable value 3,704 3,704    
Loans held-for-sale 55,150 59,885    
Loans held in portfolio 28,008,363 27,489,583    
Mortgage servicing rights 125,358 121,570    
Derivatives 0 0    
Deposits        
Demand deposits 0 0    
Time deposits 0 0    
Deposits 0 0    
Assets sold under agreements to repurchase 0 0    
Other short-term borrowings   0    
Notes payable:        
FHLB advances 0 0    
Unsecured senior debt securities 0 0    
Junior subordinated deferrable interest debentures (related to trust preferred securities) 0 0    
Notes payable 0 0    
Derivatives 0 0    
Contingent consideration 9,241 9,241    
Fair Value | Level 3 | Obligations of Puerto Rico, States and political subdivisions        
Financial Assets:        
Debt securities held-to-maturity 69,897 77,383    
Fair Value | Level 3 | Collateralized Mortgage Obligations - Federal agencies        
Financial Assets:        
Debt securities held-to-maturity 25 25    
Fair Value | Level 3 | Securities in wholly owned statutory business trusts        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | NAV        
Financial Assets:        
Cash and due from banks 0 0    
Money market investments 0 0    
Trading account debt securities, excluding derivatives 0 0    
Debt securities available-for-sale 0 0    
Debt securities held-to-maturity 0 0    
Equity securities:        
FHLB stock 0 0    
FRB stock 0 0    
Other investments 166 77    
Equity securities, at lower of cost or realizable value 166 77    
Loans held-for-sale 0 0    
Loans held in portfolio 0 0    
Mortgage servicing rights 0 0    
Derivatives 0 0    
Deposits        
Demand deposits 0 0    
Time deposits 0 0    
Deposits 0 0    
Assets sold under agreements to repurchase 0 0    
Other short-term borrowings   0    
Notes payable:        
FHLB advances 0 0    
Unsecured senior debt securities 0 0    
Junior subordinated deferrable interest debentures (related to trust preferred securities) 0 0    
Notes payable 0 0    
Derivatives 0 0    
Contingent consideration 0 0    
Fair Value | NAV | Obligations of Puerto Rico, States and political subdivisions        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | NAV | Collateralized Mortgage Obligations - Federal agencies        
Financial Assets:        
Debt securities held-to-maturity 0 0    
Fair Value | NAV | Securities in wholly owned statutory business trusts        
Financial Assets:        
Debt securities held-to-maturity $ 0 $ 0