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Income taxes - Additional Information (Details) - USD ($)
 3 Months Ended
Mar. 31, 2022
Mar. 31, 2021
Dec. 31, 2021
Income Taxes      
Valuation allowance $ 562,896,000   $ 539,527,000
Net deferred tax assets (net of valuation allowance) 776,243,000   657,597,000
Net deferred tax asset 775,225,000   656,772,000
Unrecognized tax benefits, accrued interest 2,800,000   2,800,000
Recognized Tax Benefits Current Interest On Income Taxes Accrued 83,000 $ 364,000  
Accrual for the payment of penalties 0   0
Total amount of unrecognized tax benefits, that if recognized, would affect effective tax rate 5,600,000   5,500,000
Anticipated reduction in the total amount of unrecognized tax benefits within the next 12 months 1,400,000    
Income tax expense 50,479,000 76,831,000  
Other assets      
Income Taxes      
Net deferred tax assets (net of valuation allowance) 800,000,000   700,000,000
Other liabilities      
Income Taxes      
Net deferred tax liabilities 1,000,000.0   825,000
Popular, Inc Holding Co      
Income Taxes      
Valuation allowance 132,000,000    
PR      
Income Taxes      
Valuation allowance 132,449,000   128,557,000
Net deferred tax asset 536,319,000   407,537,000
Income tax expense 50,479,000 $ 76,831,000  
US      
Income Taxes      
Valuation allowance 430,447,000   410,970,000
Net deferred tax asset 238,906,000   $ 249,235,000
Deferred Tax Assets $ 669,000,000