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Allowance for credit losses - Allowance Movement (Details) - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2022
Mar. 31, 2021
Financing Receivable, Allowance for Credit Losses    
Beginning balance $ 695,366 $ 896,250
Provision for credit losses (benefit) (14,405) (75,779)
Initial allowance for credit losses - PCD Loans 612 1,356
Charge-offs (25,752) (48,610)
Recoveries 21,971 27,580
Ending balance 677,792 800,797
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 7,897 15,851
Provision for credit losses (benefit) (843) (6,282)
Balance at end of period 7,054 9,569
Construction    
Financing Receivable, Allowance for Credit Losses    
Beginning balance 6,363 14,237
Provision for credit losses (benefit) (1,368) 875
Initial allowance for credit losses - PCD Loans 0 0
Charge-offs 0 (6,619)
Recoveries 1,544 702
Ending balance 6,539 9,195
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 4,725 9,079
Provision for credit losses (benefit) (666) (4,931)
Balance at end of period 4,059 4,148
Mortgages    
Financing Receivable, Allowance for Credit Losses    
Beginning balance 154,478 215,716
Provision for credit losses (benefit) (8,896) (6,723)
Initial allowance for credit losses - PCD Loans 612 1,356
Charge-offs (1,321) (10,382)
Recoveries 4,333 2,159
Ending balance 149,206 202,126
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 0 0
Provision for credit losses (benefit) 0 0
Balance at end of period 0 0
Commercial    
Financing Receivable, Allowance for Credit Losses    
Beginning balance 215,805 333,380
Provision for credit losses (benefit) (16,019) (58,579)
Initial allowance for credit losses - PCD Loans 0 0
Charge-offs (654) (3,266)
Recoveries 5,511 4,684
Ending balance 204,643 276,219
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 3,135 6,666
Provision for credit losses (benefit) (170) (1,310)
Balance at end of period 2,965 5,356
Leasing    
Financing Receivable, Allowance for Credit Losses    
Beginning balance 17,578 16,863
Provision for credit losses (benefit) 386 (4,058)
Initial allowance for credit losses - PCD Loans 0 0
Charge-offs (407) (1,058)
Recoveries 841 940
Ending balance 18,398 12,687
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 0 0
Provision for credit losses (benefit) 0 0
Balance at end of period 0 0
Consumer    
Financing Receivable, Allowance for Credit Losses    
Beginning balance 301,142 316,054
Provision for credit losses (benefit) 11,492 (7,294)
Initial allowance for credit losses - PCD Loans 0 0
Charge-offs (23,370) (27,285)
Recoveries 9,742 19,095
Ending balance 299,006 300,570
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 37 106
Provision for credit losses (benefit) (7) (41)
Balance at end of period 30 65
Puerto Rico    
Financing Receivable, Allowance for Credit Losses    
Beginning balance 594,162 739,750
Provision for credit losses (benefit) (12,661) (39,976)
Initial allowance for credit losses - PCD Loans 612 1,356
Charge-offs (24,320) (44,970)
Recoveries 18,818 25,496
Ending balance 576,611 681,656
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 4,139 9,523
Provision for credit losses (benefit) (568) (5,365)
Balance at end of period 3,571 4,158
Puerto Rico | Construction    
Financing Receivable, Allowance for Credit Losses    
Beginning balance 1,641 4,871
Provision for credit losses (benefit) 357 1,306
Initial allowance for credit losses - PCD Loans 0 0
Charge-offs 0 (6,619)
Recoveries 416 702
Ending balance 2,414 260
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 2,388 4,610
Provision for credit losses (benefit) (464) (4,365)
Balance at end of period 1,924 245
Puerto Rico | Mortgages    
Financing Receivable, Allowance for Credit Losses    
Beginning balance 138,286 195,557
Provision for credit losses (benefit) (10,528) (2,805)
Initial allowance for credit losses - PCD Loans 612 1,356
Charge-offs (1,321) (10,381)
Recoveries 4,313 2,078
Ending balance 131,362 185,805
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 0 0
Provision for credit losses (benefit) 0 0
Balance at end of period 0 0
Puerto Rico | Commercial    
Financing Receivable, Allowance for Credit Losses    
Beginning balance 151,928 225,323
Provision for credit losses (benefit) (10,687) (29,646)
Initial allowance for credit losses - PCD Loans 0 0
Charge-offs (527) (2,883)
Recoveries 4,757 4,317
Ending balance 145,471 197,111
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 1,751 4,913
Provision for credit losses (benefit) (104) (1,000)
Balance at end of period 1,647 3,913
Puerto Rico | Leasing    
Financing Receivable, Allowance for Credit Losses    
Beginning balance 17,578 16,863
Provision for credit losses (benefit) 386 (4,058)
Initial allowance for credit losses - PCD Loans 0 0
Charge-offs (407) (1,058)
Recoveries 841 940
Ending balance 18,398 12,687
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 0 0
Provision for credit losses (benefit) 0 0
Balance at end of period 0 0
Puerto Rico | Consumer    
Financing Receivable, Allowance for Credit Losses    
Beginning balance 284,729 297,136
Provision for credit losses (benefit) 7,811 (4,773)
Initial allowance for credit losses - PCD Loans 0 0
Charge-offs (22,065) (24,029)
Recoveries 8,491 17,459
Ending balance 278,966 285,793
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 0 0
Provision for credit losses (benefit) 0 0
Balance at end of period 0 0
Popular U.S.    
Financing Receivable, Allowance for Credit Losses    
Beginning balance 101,204 156,500
Provision for credit losses (benefit) (1,744) (35,803)
Charge-offs (1,432) (3,640)
Recoveries 3,153 2,084
Ending balance 101,181 119,141
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 3,758 6,328
Provision for credit losses (benefit) (275) (917)
Balance at end of period 3,483 5,411
Popular U.S. | Construction    
Financing Receivable, Allowance for Credit Losses    
Beginning balance 4,722 9,366
Provision for credit losses (benefit) (1,725) (431)
Charge-offs 0 0
Recoveries 1,128 0
Ending balance 4,125 8,935
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 2,337 4,469
Provision for credit losses (benefit) (202) (566)
Balance at end of period 2,135 3,903
Popular U.S. | Mortgages    
Financing Receivable, Allowance for Credit Losses    
Beginning balance 16,192 20,159
Provision for credit losses (benefit) 1,632 (3,918)
Charge-offs 0 (1)
Recoveries 20 81
Ending balance 17,844 16,321
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 0 0
Provision for credit losses (benefit) 0 0
Balance at end of period 0 0
Popular U.S. | Commercial    
Financing Receivable, Allowance for Credit Losses    
Beginning balance 63,877 108,057
Provision for credit losses (benefit) (5,332) (28,933)
Charge-offs (127) (383)
Recoveries 754 367
Ending balance 59,172 79,108
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 1,384 1,753
Provision for credit losses (benefit) (66) (310)
Balance at end of period 1,318 1,443
Popular U.S. | Consumer    
Financing Receivable, Allowance for Credit Losses    
Beginning balance 16,413 18,918
Provision for credit losses (benefit) 3,681 (2,521)
Charge-offs (1,305) (3,256)
Recoveries 1,251 1,636
Ending balance 20,040 14,777
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 37 106
Provision for credit losses (benefit) (7) (41)
Balance at end of period $ 30 $ 65