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CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) $ in Thousands | 12 Months Ended
--- | ---
Dec. 31, 2022 | Dec. 31, 2021 | Dec. 31, 2020
Interest income: |  |  |
Loans | $ 1,876,166 | $ 1,747,827 | $ 1,742,390
Money market investments | 118,080 | 21,147 | 19,721
Investment securities | 471,665 | 353,663 | 329,440
Total interest income | 2,465,911 | 2,122,637 | 2,091,551
Interest expense: |  |  |
Deposits | 252,845 | 111,621 | 175,855
Short-term borrowings | 5,737 | 319 | 2,457
Long-term debt | 39,970 | 53,107 | 56,626
Total interest expense | 298,552 | 165,047 | 234,938
Net interest income | 2,167,359 | 1,957,590 | 1,856,613
Provision for credit losses (benefit) | 83,030 | (193,464) | 292,536
Net interest income after provision for credit losses (benefit) | 2,084,329 | 2,151,054 | 1,564,077
Mortgage banking activities | 42,450 | 50,133 | 10,401
Net gain on sale of debt securities | 0 | 23 | 41
Gain, including impairment on equity securities | (7,334) | 131 | 6,279
Net (loss) profit on trading account debt securities | (784) | (389) | 1,033
Net (loss) gain on sale of loans, including valuation adjustments on loans held-for-sale | 0 | (73) | 1,234
Adjustments to indemnity reserves on loans sold | 919 | 4,406 | 390
Other operating income | 370,592 | 113,951 | 87,219
Total non-interest income | 897,062 | 642,128 | 512,312
Operating expenses: |  |  |
Personnel costs | 719,764 | 631,802 | 564,205
Net occupancy expenses | 106,169 | 102,226 | 119,345
Equipment expenses | 35,626 | 32,919 | 32,514
Other taxes | 63,603 | 56,783 | 54,454
Professional fees | 172,043 | 126,721 | 132,414
Technology and software expenses | 291,902 | 277,979 | 263,886
Processing and transactional services | 127,145 | 121,367 | 112,039
Communications | 14,885 | 14,029 | 13,230
Business promotion | 88,918 | 72,981 | 57,608
FDIC deposit insurance | 26,787 | 25,579 | 23,868
Other real estate owned (OREO) income | (22,143) | (14,414) | (3,480)
Other operating expenses | 109,446 | 92,169 | 81,349
Amortization of intangibles | 3,275 | 9,134 | 6,397
Goodwill impairment charge | 9,000 | 0 | 0
Total operating expenses | 1,746,420 | 1,549,275 | 1,457,829
Income before income tax | 1,234,971 | 1,243,907 | 618,560
Income tax expense | 132,330 | 309,018 | 111,938
Net Income | 1,102,641 | 934,889 | 506,622
Net Income Applicable to Common Stock | $ 1,101,229 | $ 933,477 | $ 504,864
Net Income per Common Share - Basic | $ 14.65 | $ 11.49 | $ 5.88
Net Income per Common Share - Diluted | $ 14.63 | $ 11.46 | $ 5.87
Service charges on deposit accounts |  |  |
Interest expense: |  |  |
Revenue from contract with customer | $ 157,210 | $ 162,698 | $ 147,823
Other services |  |  |
Interest expense: |  |  |
Revenue from contract with customer | $ 334,009 | $ 311,248 | $ 257,892

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