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Loans - Amortized cost basis and interest income recognized on non-accrual loans (Details) - USD ($) $ in Thousands | Mar. 31, 2023 | Dec. 31, 2022
--- | --- | ---
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | $ 176,722 | $ 177,104
Non-accrual with allowance | 235,661 | 262,337
Mortgages |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 103,543 | 119,098
Non-accrual with allowance | 135,251 | 143,781
Commercial | Commercial multi-family |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 606 | 242
Commercial | CRE non-owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 19,324 | 17,093
Non-accrual with allowance | 3,739 | 8,023
Commercial | CRE owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 29,608 | 14,165
Non-accrual with allowance | 13,266 | 14,920
Commercial | Commercial and Industrial |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 17,551 | 20,227
Non-accrual with allowance | 17,906 | 18,369
Leasing |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 194 | 458
Non-accrual with allowance | 5,909 | 5,483
Consumer | Home equity lines of credit |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 4,618 | 4,110
Consumer | Personal loans |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 5,122 | 4,623
Non-accrual with allowance | 14,795 | 15,417
Consumer | Auto Loan |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 1,117 | 1,177
Non-accrual with allowance | 38,399 | 39,801
Consumer | Other |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 263 | 263
Non-accrual with allowance | 1,172 | 12,191
Puerto Rico |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 171,400 | 170,484
Non-accrual with allowance | 207,579 | 231,525
Puerto Rico | Mortgages |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 103,316 | 119,027
Non-accrual with allowance | 120,759 | 123,364
Puerto Rico | Commercial | Commercial multi-family |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 185 | 242
Puerto Rico | Commercial | CRE non-owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 19,324 | 15,639
Non-accrual with allowance | 3,532 | 8,023
Puerto Rico | Commercial | CRE owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 24,513 | 9,070
Non-accrual with allowance | 13,266 | 14,920
Puerto Rico | Commercial | Commercial and Industrial |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 17,551 | 20,227
Non-accrual with allowance | 12,581 | 14,050
Puerto Rico | Leasing |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 194 | 458
Non-accrual with allowance | 5,909 | 5,483
Puerto Rico | Consumer | Home equity lines of credit |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 0 | 0
Puerto Rico | Consumer | Personal loans |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 5,122 | 4,623
Non-accrual with allowance | 12,290 | 13,459
Puerto Rico | Consumer | Auto Loan |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 1,117 | 1,177
Non-accrual with allowance | 38,399 | 39,801
Puerto Rico | Consumer | Other |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 263 | 263
Non-accrual with allowance | 658 | 12,183
Popular U.S. |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 5,322 | 6,620
Non-accrual with allowance | 28,082 | 30,812
Popular U.S. | Mortgages |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 227 | 71
Non-accrual with allowance | 14,492 | 20,417
Popular U.S. | Commercial | Commercial multi-family |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 421 | 0
Popular U.S. | Commercial | CRE non-owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 1,454
Non-accrual with allowance | 207 | 0
Popular U.S. | Commercial | CRE owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 5,095 | 5,095
Non-accrual with allowance | 0 | 0
Popular U.S. | Commercial | Commercial and Industrial |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 5,325 | 4,319
Popular U.S. | Leasing |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 0 | 0
Popular U.S. | Consumer | Home equity lines of credit |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 4,618 | 4,110
Popular U.S. | Consumer | Personal loans |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 2,505 | 1,958
Popular U.S. | Consumer | Auto Loan |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 0 | 0
Popular U.S. | Consumer | Other |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | $ 514 | $ 8

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