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Loans - Amortized cost basis and interest income recognized on non-accrual loans (Details) - USD ($) $ in Thousands | Dec. 31, 2023 | Dec. 31, 2022
--- | --- | ---
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | $ 125,958 | $ 177,104
Non-accrual with allowance | 231,653 | 262,337
Construction |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 |
Non-accrual with allowance | 6,378 |
Mortgages |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 84,797 | 119,098
Non-accrual with allowance | 101,500 | 143,781
Commercial | Commercial multi-family |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 1,991 | 242
Commercial | CRE non-owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 3,695 | 17,093
Non-accrual with allowance | 6,167 | 8,023
Commercial | CRE owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 24,309 | 14,165
Non-accrual with allowance | 11,395 | 14,920
Commercial | Commercial and Industrial |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 6,991 | 20,227
Non-accrual with allowance | 29,607 | 18,369
Leasing |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 481 | 458
Non-accrual with allowance | 8,151 | 5,483
Consumer | Home equity lines of credit |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 3,733 | 4,110
Consumer | Personal loans |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 3,589 | 4,623
Non-accrual with allowance | 18,247 | 15,417
Consumer | Auto Loan |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 1,833 | 1,177
Non-accrual with allowance | 43,782 | 39,801
Consumer | Other |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 263 | 263
Non-accrual with allowance | 702 | 12,191
Puerto Rico |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 121,961 | 170,484
Non-accrual with allowance | 206,757 | 231,525
Puerto Rico | Construction |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 |
Non-accrual with allowance | 6,378 |
Puerto Rico | Mortgages |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 84,677 | 119,027
Non-accrual with allowance | 90,429 | 123,364
Puerto Rico | Commercial | Commercial multi-family |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 1,991 | 242
Puerto Rico | Commercial | CRE non-owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 3,695 | 15,639
Non-accrual with allowance | 5,050 | 8,023
Puerto Rico | Commercial | CRE owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 20,432 | 9,070
Non-accrual with allowance | 8,998 | 14,920
Puerto Rico | Commercial | Commercial and Industrial |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 6,991 | 20,227
Non-accrual with allowance | 25,835 | 14,050
Puerto Rico | Leasing |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 481 | 458
Non-accrual with allowance | 8,151 | 5,483
Puerto Rico | Consumer | Home equity lines of credit |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 0 | 0
Puerto Rico | Consumer | Personal loans |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 3,589 | 4,623
Non-accrual with allowance | 15,442 | 13,459
Puerto Rico | Consumer | Auto Loan |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 1,833 | 1,177
Non-accrual with allowance | 43,782 | 39,801
Puerto Rico | Consumer | Other |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 263 | 263
Non-accrual with allowance | 701 | 12,183
Popular U.S. |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 3,997 | 6,620
Non-accrual with allowance | 24,896 | 30,812
Popular U.S. | Construction |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 |
Non-accrual with allowance | 0 |
Popular U.S. | Mortgages |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 120 | 71
Non-accrual with allowance | 11,071 | 20,417
Popular U.S. | Commercial | Commercial multi-family |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 0 | 0
Popular U.S. | Commercial | CRE non-owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 1,454
Non-accrual with allowance | 1,117 | 0
Popular U.S. | Commercial | CRE owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 3,877 | 5,095
Non-accrual with allowance | 2,397 | 0
Popular U.S. | Commercial | Commercial and Industrial |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 3,772 | 4,319
Popular U.S. | Leasing |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 0 | 0
Popular U.S. | Consumer | Home equity lines of credit |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 3,733 | 4,110
Popular U.S. | Consumer | Personal loans |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 2,805 | 1,958
Popular U.S. | Consumer | Auto Loan |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 0 | 0
Popular U.S. | Consumer | Other |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | $ 1 | $ 8

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