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Transfers of financial assets and servicing assets - Fair value of purchased and originated MSRs, valuation assumptions and sensitivity (Details) - Residential Mortgage - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Originated MSRs    
Sensitivity Analysis of Fair Value of Interests Continued to be Held by Transferor, Servicing Assets or Liabilities, Impact of Adverse Change in Assumption [Line Items]    
Fair value of servicing rights $ 39,757 $ 41,548
Weighted average life (in years) 6 years 7 months 6 days 6 years 9 months 18 days
Weighted average prepayment speed (annual rate) 5.90% 5.90%
Impact on fair value of 10% adverse change $ (696) $ (730)
Impact on fair value of 20% adverse change $ (1,365) $ (1,433)
Weighted average discount rate (annual rate) 11.30% 11.20%
Impact on fair value of 10% adverse change $ (1,387) $ (1,485)
Impact on fair value of 20% adverse change (2,686) (2,876)
Purchased MSRs    
Sensitivity Analysis of Fair Value of Interests Continued to be Held by Transferor, Servicing Assets or Liabilities, Impact of Adverse Change in Assumption [Line Items]    
Fair value of servicing rights $ 78,352 $ 86,802
Weighted average life (in years) 6 years 9 months 18 days 6 years 10 months 24 days
Weighted average prepayment speed (annual rate) 7.00% 7.00%
Impact on fair value of 10% adverse change $ (1,440) $ (1,602)
Impact on fair value of 20% adverse change $ (2,827) $ (3,143)
Weighted average discount rate (annual rate) 10.90% 11.00%
Impact on fair value of 10% adverse change $ (2,871) $ (3,256)
Impact on fair value of 20% adverse change $ (5,562) $ (6,304)