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Segment reporting - Results of Operations (Details) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Segment Reporting Information [Line Items]      
Net Interest income (expense) $ 2,131,524 $ 2,167,359 $ 1,957,590
Provision for credit losses (benefit) 208,609 83,030 (193,464)
Non-interest Income 650,724 897,062 642,128
Amortization of intangibles 3,180 3,275 9,134
Goodwill impairment losses 23,000 9,000 0
Depreciation expense 58,507 55,107 55,104
Other operating expenses 1,813,413 1,679,038 1,485,037
Income tax expense (benefit) 134,197 132,330 309,018
Net income (loss) 541,342 1,102,641 934,889
Segment assets 70,758,155 67,637,917 75,097,899
Reportable Segment      
Segment Reporting Information [Line Items]      
Net Interest income (expense) 2,162,302 2,196,508 1,995,749
Provision for credit losses (benefit) 208,909 82,756 (193,249)
Non-interest Income 611,141 711,687 589,280
Amortization of intangibles 3,180 3,275 3,478
Goodwill impairment losses 23,000 9,000  
Depreciation expense 57,023 53,922 53,954
Other operating expenses 1,817,420 1,683,780 1,489,307
Income tax expense (benefit) 135,610 123,146 310,017
Net income (loss) 528,301 952,316 921,522
Segment assets 70,409,171 67,326,759 74,704,219
Intersegment Elimination      
Segment Reporting Information [Line Items]      
Net Interest income (expense) 2 3 6
Provision for credit losses (benefit) 0 0 0
Non-interest Income (404) (547) (548)
Amortization of intangibles 0 0 0
Goodwill impairment losses 0 0  
Depreciation expense 0 0 0
Other operating expenses (404) (543) (544)
Income tax expense (benefit) 0 0 0
Net income (loss) 2 (1) 2
Segment assets (426,058) (421,781) (31,528)
Corporate      
Segment Reporting Information [Line Items]      
Net Interest income (expense) (30,778) (29,149) (38,159)
Provision for credit losses (benefit) (300) 274 (215)
Non-interest Income 44,410 189,835 56,535
Amortization of intangibles 0 0 5,656
Goodwill impairment losses 0 0  
Depreciation expense 1,484 1,185 1,150
Other operating expenses 518 80 (545)
Income tax expense (benefit) (1,333) 9,074 (1,085)
Net income (loss) 13,263 150,073 13,415
Segment assets 5,607,833 5,390,122 5,458,718
Eliminations      
Segment Reporting Information [Line Items]      
Net Interest income (expense) 0 0 0
Provision for credit losses (benefit) 0 0 0
Non-interest Income (4,827) (4,460) (3,687)
Amortization of intangibles 0 0 0
Goodwill impairment losses 0 0  
Depreciation expense 0 0 0
Other operating expenses (4,525) (4,822) (3,725)
Income tax expense (benefit) (80) 110 86
Net income (loss) (222) 252 (48)
Segment assets (5,258,849) (5,078,964) (5,065,038)
Banco Popular de Puerto Rico      
Segment Reporting Information [Line Items]      
Goodwill impairment losses 0 0  
Banco Popular de Puerto Rico | Reportable Segment      
Segment Reporting Information [Line Items]      
Net Interest income (expense) 1,811,655 1,823,517 1,674,589
Provision for credit losses (benefit) 194,325 70,304 (136,352)
Non-interest Income 586,677 680,276 565,310
Amortization of intangibles 1,937 1,937 2,813
Goodwill impairment losses 0 0  
Depreciation expense 49,135 47,003 46,539
Other operating expenses 1,563,571 1,454,187 1,285,959
Income tax expense (benefit) 117,412 148,351 253,479
Net income (loss) 471,952 782,011 787,461
Segment assets 57,023,071 56,190,260 64,336,681
PB      
Segment Reporting Information [Line Items]      
Goodwill impairment losses 23,000 9,000  
PB | Reportable Segment      
Segment Reporting Information [Line Items]      
Net Interest income (expense) 350,645 372,988 321,154
Provision for credit losses (benefit) 14,584 12,452 (56,897)
Non-interest Income 24,868 31,958 24,518
Amortization of intangibles 1,243 1,338 665
Goodwill impairment losses 23,000 9,000  
Depreciation expense 7,888 6,919 7,415
Other operating expenses 254,253 230,136 203,892
Income tax expense (benefit) 18,198 (25,205) 56,538
Net income (loss) 56,347 170,306 134,059
Segment assets $ 13,812,158 $ 11,558,280 $ 10,399,066