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Loans - Amortized cost basis and interest income recognized on non-accrual loans (Details) - USD ($) $ in Thousands | Mar. 31, 2024 | Dec. 31, 2023
--- | --- | ---
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | $ 143,027 | $ 125,958
Non-accrual with allowance | 211,100 | 231,653
Construction |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance |  | 0
Non-accrual with allowance |  | 6,378
Mortgages |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 83,033 | 84,797
Non-accrual with allowance | 111,511 | 101,500
Commercial | Commercial multi-family |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 8,700 | 0
Non-accrual with allowance | 106 | 1,991
Commercial | CRE non-owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 4,979 | 3,695
Non-accrual with allowance | 5,350 | 6,167
Commercial | CRE owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 21,418 | 24,309
Non-accrual with allowance | 8,583 | 11,395
Commercial | Commercial and Industrial |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 18,914 | 6,991
Non-accrual with allowance | 16,680 | 29,607
Leasing |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 453 | 481
Non-accrual with allowance | 6,814 | 8,151
Consumer | Home equity lines of credit |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 3,986 | 3,733
Consumer | Personal loans |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 3,458 | 3,589
Non-accrual with allowance | 17,702 | 18,247
Consumer | Auto Loan |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 1,809 | 1,833
Non-accrual with allowance | 39,998 | 43,782
Consumer | Other |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 263 | 263
Non-accrual with allowance | 370 | 702
Puerto Rico |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 128,916 | 121,961
Non-accrual with allowance | 169,678 | 206,757
Puerto Rico | Construction |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance |  | 0
Non-accrual with allowance |  | 6,378
Puerto Rico | Mortgages |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 82,843 | 84,677
Non-accrual with allowance | 83,630 | 90,429
Puerto Rico | Commercial | Commercial multi-family |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 106 | 1,991
Puerto Rico | Commercial | CRE non-owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 3,635 | 3,695
Non-accrual with allowance | 4,287 | 5,050
Puerto Rico | Commercial | CRE owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 17,541 | 20,432
Non-accrual with allowance | 8,583 | 8,998
Puerto Rico | Commercial | Commercial and Industrial |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 18,914 | 6,991
Non-accrual with allowance | 10,257 | 25,835
Puerto Rico | Leasing |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 453 | 481
Non-accrual with allowance | 6,814 | 8,151
Puerto Rico | Consumer | Home equity lines of credit |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 0 | 0
Puerto Rico | Consumer | Personal loans |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 3,458 | 3,589
Non-accrual with allowance | 15,634 | 15,442
Puerto Rico | Consumer | Auto Loan |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 1,809 | 1,833
Non-accrual with allowance | 39,998 | 43,782
Puerto Rico | Consumer | Other |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 263 | 263
Non-accrual with allowance | 369 | 701
Popular U.S. |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 14,111 | 3,997
Non-accrual with allowance | 41,422 | 24,896
Popular U.S. | Construction |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance |  | 0
Non-accrual with allowance |  | 0
Popular U.S. | Mortgages |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 190 | 120
Non-accrual with allowance | 27,881 | 11,071
Popular U.S. | Commercial | Commercial multi-family |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 8,700 | 0
Non-accrual with allowance | 0 | 0
Popular U.S. | Commercial | CRE non-owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 1,344 | 0
Non-accrual with allowance | 1,063 | 1,117
Popular U.S. | Commercial | CRE owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 3,877 | 3,877
Non-accrual with allowance | 0 | 2,397
Popular U.S. | Commercial | Commercial and Industrial |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 6,423 | 3,772
Popular U.S. | Leasing |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 0 | 0
Popular U.S. | Consumer | Home equity lines of credit |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 3,986 | 3,733
Popular U.S. | Consumer | Personal loans |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 2,068 | 2,805
Popular U.S. | Consumer | Auto Loan |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 0 | 0
Popular U.S. | Consumer | Other |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | $ 1 | $ 1

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