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Allowance for credit losses - Financial effect of the modifications made to borrowers experiencing financial difficultie (Details) | 3 Months Ended
--- | ---
Mar. 31, 2024 | Mar. 31, 2023
Interest Rate Reduction | Mortgages |  |
Financing Receivable, Modifications [Line Items] |  |
Weighted average contractual interest rate before modification | 5.88% | 5.69%
Weighted average contractual interest rate after modification | 4.50% | 4.17%
Interest Rate Reduction | Commercial | CRE non-owner occupied |  |
Financing Receivable, Modifications [Line Items] |  |
Weighted average contractual interest rate before modification | 10.13% |
Weighted average contractual interest rate after modification | 8.25% |
Interest Rate Reduction | Commercial | CRE owner occupied |  |
Financing Receivable, Modifications [Line Items] |  |
Weighted average contractual interest rate before modification |  | 6.00%
Weighted average contractual interest rate after modification |  | 5.25%
Interest Rate Reduction | Commercial | Commercial and industrial |  |
Financing Receivable, Modifications [Line Items] |  |
Weighted average contractual interest rate before modification | 25.53% |
Weighted average contractual interest rate after modification | 9.83% |
Interest Rate Reduction | Consumer | Credit card |  |
Financing Receivable, Modifications [Line Items] |  |
Weighted average contractual interest rate before modification | 21.05% | 17.76%
Weighted average contractual interest rate after modification | 6.23% | 4.47%
Interest Rate Reduction | Consumer | Personal loans |  |
Financing Receivable, Modifications [Line Items] |  |
Weighted average contractual interest rate before modification | 18.06% | 16.97%
Weighted average contractual interest rate after modification | 9.68% | 9.11%
Interest Rate Reduction | Consumer | Auto Loan |  |
Financing Receivable, Modifications [Line Items] |  |
Weighted average contractual interest rate before modification |  | 12.64%
Weighted average contractual interest rate after modification |  | 12.62%
Interest Rate Reduction | Consumer | Other |  |
Financing Receivable, Modifications [Line Items] |  |
Weighted average contractual interest rate before modification |  | 17.99%
Weighted average contractual interest rate after modification |  | 0.00%
Term extension | Construction |  |
Financing Receivable, Modifications [Line Items] |  |
Weighted average term increase |  | 6 months
Term extension | Mortgages |  |
Financing Receivable, Modifications [Line Items] |  |
Weighted average term increase | 12 years | 10 years
Term extension | Commercial | CRE non-owner occupied |  |
Financing Receivable, Modifications [Line Items] |  |
Weighted average term increase | 1 year |
Term extension | Commercial | CRE owner occupied |  |
Financing Receivable, Modifications [Line Items] |  |
Weighted average term increase | 6 months | 2 years
Term extension | Commercial | Commercial and industrial |  |
Financing Receivable, Modifications [Line Items] |  |
Weighted average term increase | 9 months | 5 months
Term extension | Consumer | Personal loans |  |
Financing Receivable, Modifications [Line Items] |  |
Weighted average term increase | 11 years | 6 years
Term extension | Consumer | Auto Loan |  |
Financing Receivable, Modifications [Line Items] |  |
Weighted average term increase |  | 2 years
Other-Than-Insignificant Payment Delays | Commercial | CRE non-owner occupied |  |
Financing Receivable, Modifications [Line Items] |  |
Weighted average term increase |  | 12 months
Other-Than-Insignificant Payment Delays | Commercial | CRE owner occupied |  |
Financing Receivable, Modifications [Line Items] |  |
Weighted average term increase | 12 months | 7 months
Other-Than-Insignificant Payment Delays | Commercial | Commercial and industrial |  |
Financing Receivable, Modifications [Line Items] |  |
Weighted average term increase | 8 months | 9 months
Other-Than-Insignificant Payment Delays | Consumer | Credit card |  |
Financing Receivable, Modifications [Line Items] |  |
Weighted average term increase | 23 months |
Other-Than-Insignificant Payment Delays | Consumer | Other |  |
Financing Receivable, Modifications [Line Items] |  |
Weighted average term increase |  | 11 months

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