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Loans - Amortized cost basis and interest income recognized on non-accrual loans (Details) - USD ($) $ in Thousands | Jun. 30, 2024 | Dec. 31, 2023
--- | --- | ---
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | $ 143,825 | $ 125,958
Non-accrual with allowance | 198,010 | 231,653
Construction |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance |  | 0
Non-accrual with allowance |  | 6,378
Mortgages |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 72,758 | 84,797
Non-accrual with allowance | 102,586 | 101,500
Commercial | Commercial multi-family |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 8,700 | 0
Non-accrual with allowance | 443 | 1,991
Commercial | CRE non-owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 3,574 | 3,695
Non-accrual with allowance | 4,935 | 6,167
Commercial | CRE owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 39,078 | 24,309
Non-accrual with allowance | 8,463 | 11,395
Commercial | Commercial and Industrial |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 13,512 | 6,991
Non-accrual with allowance | 15,228 | 29,607
Leasing |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 590 | 481
Non-accrual with allowance | 6,469 | 8,151
Consumer | Home equity lines of credit |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 3,780 | 3,733
Consumer | Personal loans |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 3,715 | 3,589
Non-accrual with allowance | 17,786 | 18,247
Consumer | Auto Loan |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 1,898 | 1,833
Non-accrual with allowance | 37,435 | 43,782
Consumer | Other |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 263
Non-accrual with allowance | 885 | 702
Puerto Rico |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 112,401 | 121,961
Non-accrual with allowance | 174,486 | 206,757
Puerto Rico | Construction |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance |  | 0
Non-accrual with allowance |  | 6,378
Puerto Rico | Mortgages |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 72,290 | 84,677
Non-accrual with allowance | 91,500 | 90,429
Puerto Rico | Commercial | Commercial multi-family |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 443 | 1,991
Puerto Rico | Commercial | CRE non-owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 3,574 | 3,695
Non-accrual with allowance | 3,910 | 5,050
Puerto Rico | Commercial | CRE owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 16,822 | 20,432
Non-accrual with allowance | 8,463 | 8,998
Puerto Rico | Commercial | Commercial and Industrial |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 13,512 | 6,991
Non-accrual with allowance | 9,446 | 25,835
Puerto Rico | Leasing |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 590 | 481
Non-accrual with allowance | 6,469 | 8,151
Puerto Rico | Consumer | Home equity lines of credit |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 0 | 0
Puerto Rico | Consumer | Personal loans |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 3,715 | 3,589
Non-accrual with allowance | 15,935 | 15,442
Puerto Rico | Consumer | Auto Loan |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 1,898 | 1,833
Non-accrual with allowance | 37,435 | 43,782
Puerto Rico | Consumer | Other |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 263
Non-accrual with allowance | 885 | 701
Popular U.S. |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 31,424 | 3,997
Non-accrual with allowance | 23,524 | 24,896
Popular U.S. | Construction |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance |  | 0
Non-accrual with allowance |  | 0
Popular U.S. | Mortgages |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 468 | 120
Non-accrual with allowance | 11,086 | 11,071
Popular U.S. | Commercial | Commercial multi-family |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 8,700 | 0
Non-accrual with allowance | 0 | 0
Popular U.S. | Commercial | CRE non-owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 1,025 | 1,117
Popular U.S. | Commercial | CRE owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 22,256 | 3,877
Non-accrual with allowance | 0 | 2,397
Popular U.S. | Commercial | Commercial and Industrial |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 5,782 | 3,772
Popular U.S. | Leasing |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 0 | 0
Popular U.S. | Consumer | Home equity lines of credit |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 3,780 | 3,733
Popular U.S. | Consumer | Personal loans |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 1,851 | 2,805
Popular U.S. | Consumer | Auto Loan |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 0 | 0
Popular U.S. | Consumer | Other |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | $ 0 | $ 1

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