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Allowance for credit losses - Financial effect of the modifications made to borrowers experiencing financial difficultie (Details) | 3 Months Ended | 6 Months Ended
--- | --- | ---
Jun. 30, 2024 | Jun. 30, 2023 | Jun. 30, 2024 | Jun. 30, 2023
Interest Rate Reduction | Mortgages |  |  |  |
Financing Receivable, Modifications [Line Items] |  |  |  |
Weighted average contractual interest rate before modification | 6.35% | 5.60% | 6.20% | 5.70%
Weighted average contractual interest rate after modification | 4.44% | 4.10% | 4.50% | 4.20%
Interest Rate Reduction | Commercial | CRE non-owner occupied |  |  |  |
Financing Receivable, Modifications [Line Items] |  |  |  |
Weighted average contractual interest rate before modification |  |  | 10.10% |
Weighted average contractual interest rate after modification |  |  | 8.30% |
Interest Rate Reduction | Commercial | CRE owner occupied |  |  |  |
Financing Receivable, Modifications [Line Items] |  |  |  |
Weighted average contractual interest rate before modification | 12.00% |  | 12.00% | 6.00%
Weighted average contractual interest rate after modification | 5.00% |  | 5.00% | 5.30%
Interest Rate Reduction | Commercial | Commercial and industrial |  |  |  |
Financing Receivable, Modifications [Line Items] |  |  |  |
Weighted average contractual interest rate before modification | 18.00% | 21.70% | 19.20% | 21.70%
Weighted average contractual interest rate after modification | 9.30% | 8.00% | 9.40% | 8.00%
Interest Rate Reduction | Consumer | Credit card |  |  |  |
Financing Receivable, Modifications [Line Items] |  |  |  |
Weighted average contractual interest rate before modification | 19.73% | 17.60% | 20.20% | 17.60%
Weighted average contractual interest rate after modification | 4.16% | 4.70% | 5.00% | 4.60%
Interest Rate Reduction | Consumer | Personal loans |  |  |  |
Financing Receivable, Modifications [Line Items] |  |  |  |
Weighted average contractual interest rate before modification | 19.20% | 20.30% | 18.80% | 18.90%
Weighted average contractual interest rate after modification | 10.10% | 10.70% | 10.00% | 10.30%
Interest Rate Reduction | Consumer | Auto Loan |  |  |  |
Financing Receivable, Modifications [Line Items] |  |  |  |
Weighted average contractual interest rate before modification |  |  |  | 12.64%
Weighted average contractual interest rate after modification |  |  |  | 12.62%
Interest Rate Reduction | Consumer | Other |  |  |  |
Financing Receivable, Modifications [Line Items] |  |  |  |
Weighted average contractual interest rate before modification | 18.00% |  | 18.00% | 18.00%
Weighted average contractual interest rate after modification | 0.00% |  | 0.00% | 0.00%
Term extension | Construction |  |  |  |
Financing Receivable, Modifications [Line Items] |  |  |  |
Weighted average term increase |  | 6 months |  | 6 months
Term extension | Mortgages |  |  |  |
Financing Receivable, Modifications [Line Items] |  |  |  |
Weighted average term increase | 13 years | 12 years | 13 years | 11 years
Term extension | Commercial | CRE non-owner occupied |  |  |  |
Financing Receivable, Modifications [Line Items] |  |  |  |
Weighted average term increase | 2 months | 10 months | 11 months | 10 months
Term extension | Commercial | CRE owner occupied |  |  |  |
Financing Receivable, Modifications [Line Items] |  |  |  |
Weighted average term increase | 8 months | 1 year | 8 months | 1 year
Term extension | Commercial | Commercial and industrial |  |  |  |
Financing Receivable, Modifications [Line Items] |  |  |  |
Weighted average term increase | 11 months | 1 month | 11 months | 1 year
Term extension | Consumer | Personal loans |  |  |  |
Financing Receivable, Modifications [Line Items] |  |  |  |
Weighted average term increase | 10 years | 6 years | 10 years | 6 years
Term extension | Consumer | Auto Loan |  |  |  |
Financing Receivable, Modifications [Line Items] |  |  |  |
Weighted average term increase | 4 years | 3 years | 4 years | 3 years
Other-Than-Insignificant Payment Delays | Mortgages |  |  |  |
Financing Receivable, Modifications [Line Items] |  |  |  |
Weighted average term increase | 30 months | 40 months | 30 months | 40 months
Other-Than-Insignificant Payment Delays | Commercial | CRE non-owner occupied |  |  |  |
Financing Receivable, Modifications [Line Items] |  |  |  |
Weighted average term increase | 12 months |  | 12 months | 12 months
Other-Than-Insignificant Payment Delays | Commercial | CRE owner occupied |  |  |  |
Financing Receivable, Modifications [Line Items] |  |  |  |
Weighted average term increase | 8 months | 24 months | 11 months | 8 months
Other-Than-Insignificant Payment Delays | Commercial | Commercial and industrial |  |  |  |
Financing Receivable, Modifications [Line Items] |  |  |  |
Weighted average term increase | 11 months | 24 months | 11 months | 9 months
Other-Than-Insignificant Payment Delays | Consumer | Credit card |  |  |  |
Financing Receivable, Modifications [Line Items] |  |  |  |
Weighted average term increase | 24 months | 24 months | 23 months | 24 months

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