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Segment reporting - Selected Balance Sheet information (Details) - USD ($)
$ in Thousands
Jun. 30, 2024
Dec. 31, 2023
Jun. 30, 2023
Segment Reporting Information [Line Items]      
Assets $ 72,845,072 $ 70,758,155 $ 70,838,266
Deposits 65,530,862 63,618,243  
Puerto Rico      
Segment Reporting Information [Line Items]      
Assets 55,739,609 54,181,300  
Loans 23,081,402 22,519,961  
Deposits 52,684,734 51,282,007  
Popular U.S.      
Segment Reporting Information [Line Items]      
Assets 15,883,084 15,343,156  
Loans 11,983,492 12,006,012  
Deposits 11,097,236 10,643,602  
Other      
Segment Reporting Information [Line Items]      
Assets 1,222,379 1,233,699  
Loans 534,951 543,299  
Deposits $ 1,748,892 $ 1,692,634