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Loans - Amortized cost basis and interest income recognized on non-accrual loans (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	$ 143,825	$ 125,958
Non-accrual with allowance	198,010	231,653
Construction
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance		0
Non-accrual with allowance		6,378
Mortgages
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	72,758	84,797
Non-accrual with allowance	102,586	101,500
Commercial | Commercial multi-family
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	8,700	0
Non-accrual with allowance	443	1,991
Commercial | CRE non-owner occupied
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	3,574	3,695
Non-accrual with allowance	4,935	6,167
Commercial | CRE owner occupied
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	39,078	24,309
Non-accrual with allowance	8,463	11,395
Commercial | Commercial and Industrial
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	13,512	6,991
Non-accrual with allowance	15,228	29,607
Leasing
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	590	481
Non-accrual with allowance	6,469	8,151
Consumer | Home equity lines of credit
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	0	0
Non-accrual with allowance	3,780	3,733
Consumer | Personal loans
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	3,715	3,589
Non-accrual with allowance	17,786	18,247
Consumer | Auto Loan
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	1,898	1,833
Non-accrual with allowance	37,435	43,782
Consumer | Other
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	0	263
Non-accrual with allowance	885	702
Puerto Rico
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	112,401	121,961
Non-accrual with allowance	174,486	206,757
Puerto Rico | Construction
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance		0
Non-accrual with allowance		6,378
Puerto Rico | Mortgages
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	72,290	84,677
Non-accrual with allowance	91,500	90,429
Puerto Rico | Commercial | Commercial multi-family
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	0	0
Non-accrual with allowance	443	1,991
Puerto Rico | Commercial | CRE non-owner occupied
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	3,574	3,695
Non-accrual with allowance	3,910	5,050
Puerto Rico | Commercial | CRE owner occupied
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	16,822	20,432
Non-accrual with allowance	8,463	8,998
Puerto Rico | Commercial | Commercial and Industrial
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	13,512	6,991
Non-accrual with allowance	9,446	25,835
Puerto Rico | Leasing
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	590	481
Non-accrual with allowance	6,469	8,151
Puerto Rico | Consumer | Home equity lines of credit
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	0	0
Non-accrual with allowance	0	0
Puerto Rico | Consumer | Personal loans
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	3,715	3,589
Non-accrual with allowance	15,935	15,442
Puerto Rico | Consumer | Auto Loan
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	1,898	1,833
Non-accrual with allowance	37,435	43,782
Puerto Rico | Consumer | Other
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	0	263
Non-accrual with allowance	885	701
Popular U.S.
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	31,424	3,997
Non-accrual with allowance	23,524	24,896
Popular U.S. | Construction
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance		0
Non-accrual with allowance		0
Popular U.S. | Mortgages
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	468	120
Non-accrual with allowance	11,086	11,071
Popular U.S. | Commercial | Commercial multi-family
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	8,700	0
Non-accrual with allowance	0	0
Popular U.S. | Commercial | CRE non-owner occupied
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	0	0
Non-accrual with allowance	1,025	1,117
Popular U.S. | Commercial | CRE owner occupied
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	22,256	3,877
Non-accrual with allowance	0	2,397
Popular U.S. | Commercial | Commercial and Industrial
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	0	0
Non-accrual with allowance	5,782	3,772
Popular U.S. | Leasing
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	0	0
Non-accrual with allowance	0	0
Popular U.S. | Consumer | Home equity lines of credit
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	0	0
Non-accrual with allowance	3,780	3,733
Popular U.S. | Consumer | Personal loans
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	0	0
Non-accrual with allowance	1,851	2,805
Popular U.S. | Consumer | Auto Loan
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	0	0
Non-accrual with allowance	0	0
Popular U.S. | Consumer | Other
Financing receivable nonaccrual status [Line Items]
Non-accrual with no allowance	0	0
Non-accrual with allowance	$ 0	$ 1

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