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CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) $ in Thousands | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2024 | Sep. 30, 2023 | Sep. 30, 2024 | Sep. 30, 2023
Interest income: |  |  |  |
Loans | $ 664,731 | $ 596,886 | $ 1,952,200 | $ 1,708,216
Money market investments | 96,061 | 99,286 | 272,893 | 265,785
Investment securities | 176,656 | 148,614 | 528,403 | 403,814
Total interest income | 937,448 | 844,786 | 2,753,496 | 2,377,815
Interest expense: |  |  |  |
Deposits | 350,985 | 294,121 | 1,020,420 | 730,824
Short-term borrowings | 1,430 | 1,478 | 3,748 | 5,987
Long-term debt | 12,560 | 15,167 | 37,799 | 43,660
Total interest expense | 364,975 | 310,766 | 1,061,967 | 780,471
Net interest income | 572,473 | 534,020 | 1,691,529 | 1,597,344
Provision for credit losses | 71,448 | 45,117 | 190,840 | 129,946
Net interest income after provision for credit losses | 501,025 | 488,903 | 1,500,689 | 1,467,398
Mortgage banking activities | 2,670 | 5,393 | 12,753 | 15,109
Net (loss) gain, including impairment on equity securitie | (546) | (1,319) | 876 | 1,165
Net gain on trading account debt securities | 817 | 219 | 1,455 | 632
Net loss on sale of loans on loans held-for-sale, including valuation adjustments | 0 | (44) | 0 | (44)
Adjustments to indemnity reserves on loans sold | 808 | (187) | 783 | (31)
Other operating income | 23,270 | 24,762 | 75,173 | 77,625
Total non-interest income | 164,082 | 159,549 | 494,206 | 481,981
Operating expenses: |  |  |  |
Personnel costs | 201,856 | 193,152 | 614,657 | 583,380
Net occupancy expenses | 28,031 | 28,100 | 83,764 | 81,304
Equipment expenses | 9,349 | 8,905 | 28,578 | 26,878
Other taxes | 17,757 | 8,590 | 47,465 | 41,290
Professional fees | 26,708 | 38,514 | 93,370 | 122,077
Technology and software expenses | 88,452 | 72,930 | 247,666 | 213,843
Processing and transactional services | 34,320 | 37,899 | 107,610 | 108,609
Communications | 5,229 | 4,220 | 14,143 | 12,483
Business promotion | 25,637 | 23,075 | 72,075 | 67,029
Deposit insurance | 10,433 | 8,932 | 44,901 | 24,600
Other real estate owned (OREO) income | (2,674) | (5,189) | (13,745) | (10,197)
Other operating expenses | 21,519 | 23,061 | 77,293 | 70,274
Amortization of intangibles | 704 | 795 | 2,233 | 2,385
Goodwill impairment losses | 0 | 23,000 | 0 | 23,000
Total operating expenses | 467,321 | 465,984 | 1,420,010 | 1,366,955
Income before income tax | 197,786 | 182,468 | 574,885 | 582,424
Income tax expense | 42,463 | 45,859 | 138,490 | 135,676
Net Income | 155,323 | 136,609 | 436,395 | 446,748
Net Income Applicable to Common Stock | $ 154,970 | $ 136,256 | $ 435,336 | $ 445,689
Net Income per Common Share - Basic | $ 2.16 | $ 1.90 | $ 6.06 | $ 6.22
Net Income per Common Share - Diluted | $ 2.16 | $ 1.90 | $ 6.05 | $ 6.21
Service charges on deposit accounts |  |  |  |
Interest expense: |  |  |  |
Revenue from contract with customer | $ 38,315 | $ 37,318 | $ 113,283 | $ 109,777
Other service fees |  |  |  |
Interest expense: |  |  |  |
Revenue from contract with customer | $ 98,748 | $ 93,407 | $ 289,883 | $ 277,748

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