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Fair value of financial instruments - Carrying or notional amounts and estimated fair values for financial instruments (Details) - USD ($)
$ in Thousands
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Financial Assets:      
Cash and due from banks $ 419,638 $ 420,462  
Money market investments 6,380,948 6,998,871  
Debt securities available-for-sale 18,245,903 16,729,044  
Debt securities held-to-maturity 7,752,760 8,188,555  
Equity securities:      
Equity securities, at lower of cost or realizable value 208,166 193,726  
Loans held in portfolio 36,361,628 34,335,630  
Mortgage servicing rights 108,103 118,109 $ 128,350
Deposits      
Time deposits 9,012,882 8,501,892  
Deposits 64,884,345 63,618,243  
Assets sold under agreements to repurchase 54,833 91,384  
Other short-term borrowings 225,000 0  
Notes payable:      
Notes payable 896,293 986,948  
Derivatives 22,832 21,103  
US Treasury Securities      
Financial Assets:      
Debt securities available-for-sale 12,995,110 10,747,061  
Debt securities held-to-maturity 7,693,418 8,121,411  
Obligations of Puerto Rico, States and political subdivisions      
Financial Assets:      
Debt securities held-to-maturity 51,865 59,628  
Collateralized Mortgage Obligations - Federal agencies      
Financial Assets:      
Debt securities available-for-sale 120,284 134,686  
Debt securities held-to-maturity 1,518 1,556  
Securities in wholly owned statutory business trusts      
Financial Assets:      
Debt securities held-to-maturity 5,959 5,960  
Other      
Financial Assets:      
Debt securities available-for-sale 2,250 2,511  
Carrying amount      
Financial Assets:      
Cash and due from banks 419,638 420,462  
Money market investments 6,380,948 6,998,871  
Trading account debt securities, excluding derivatives 32,783 31,568  
Debt securities available-for-sale 18,245,903 16,729,044  
Debt securities held-to-maturity 7,752,760 8,188,555  
Equity securities:      
FHLB stock 55,786 49,549  
FRB stock 100,304 98,948  
Other investments 52,076 45,229  
Equity securities, at lower of cost or realizable value 208,166 193,726  
Loans held-for-sale 5,423 4,301  
Loans held in portfolio 36,361,628 34,335,630  
Mortgage servicing rights 108,103 118,109  
Derivatives 26,023 24,419  
Deposits      
Demand deposits 55,871,463 55,116,351  
Time deposits 9,012,882 8,501,892  
Deposits 64,884,345 63,618,243  
Assets sold under agreements to repurchase 54,833 91,384  
Other short-term borrowings 225,000    
Notes payable:      
FHLB advances 302,722 394,665  
Unsecured senior debt securities 395,198 393,937  
Junior subordinated deferrable interest debentures (related to trust preferred securities) 198,373 198,346  
Notes payable 896,293 986,948  
Derivatives 22,832 21,103  
Carrying amount | US Treasury Securities      
Financial Assets:      
Debt securities held-to-maturity 7,693,418 8,121,411  
Carrying amount | Obligations of Puerto Rico, States and political subdivisions      
Financial Assets:      
Debt securities held-to-maturity 51,865 59,628  
Carrying amount | Collateralized Mortgage Obligations - Federal agencies      
Financial Assets:      
Debt securities held-to-maturity 1,518 1,556  
Carrying amount | Securities in wholly owned statutory business trusts      
Financial Assets:      
Debt securities held-to-maturity 5,959 5,960  
Fair Value      
Financial Assets:      
Cash and due from banks 419,638 420,462  
Money market investments 6,380,948 6,998,871  
Trading account debt securities, excluding derivatives 32,783 31,568  
Debt securities available-for-sale 18,245,903 16,729,044  
Debt securities held-to-maturity 7,682,664 8,159,385  
Equity securities:      
FHLB stock 55,786 49,549  
FRB stock 100,304 98,948  
Other investments 52,573 46,144  
Equity securities, at lower of cost or realizable value 208,663 194,641  
Loans held-for-sale 5,423 4,328  
Loans held in portfolio 35,652,539 33,376,255  
Mortgage servicing rights 108,103 118,109  
Derivatives 26,023 24,419  
Deposits      
Demand deposits 55,871,463 55,116,351  
Time deposits 8,795,803 8,154,823  
Deposits 64,667,266 63,271,174  
Assets sold under agreements to repurchase 54,845 91,386  
Other short-term borrowings 225,000    
Notes payable:      
FHLB advances 295,023 377,851  
Unsecured senior debt securities 415,148 400,848  
Junior subordinated deferrable interest debentures (related to trust preferred securities) 189,758 180,076  
Notes payable 899,929 958,775  
Derivatives 22,832 21,103  
Fair Value | US Treasury Securities      
Financial Assets:      
Debt securities held-to-maturity 7,623,824 8,092,339  
Fair Value | Obligations of Puerto Rico, States and political subdivisions      
Financial Assets:      
Debt securities held-to-maturity 51,577 59,678  
Fair Value | Collateralized Mortgage Obligations - Federal agencies      
Financial Assets:      
Debt securities held-to-maturity 1,304 1,408  
Fair Value | Securities in wholly owned statutory business trusts      
Financial Assets:      
Debt securities held-to-maturity 5,959 5,960  
Fair Value | Level 1      
Financial Assets:      
Cash and due from banks 419,638 420,462  
Money market investments 6,371,180 6,991,758  
Trading account debt securities, excluding derivatives 2,814 16,859  
Debt securities available-for-sale 7,512,171 3,936,036  
Debt securities held-to-maturity 0 0  
Equity securities:      
FHLB stock 0 0  
FRB stock 0 0  
Other investments 0 0  
Equity securities, at lower of cost or realizable value 0 0  
Loans held-for-sale 0 0  
Loans held in portfolio 0 0  
Mortgage servicing rights 0 0  
Derivatives 0 0  
Deposits      
Demand deposits 0 0  
Time deposits 0 0  
Deposits 0 0  
Assets sold under agreements to repurchase 0 0  
Other short-term borrowings 0    
Notes payable:      
FHLB advances 0 0  
Unsecured senior debt securities 0 0  
Junior subordinated deferrable interest debentures (related to trust preferred securities) 0 0  
Notes payable 0 0  
Derivatives 0 0  
Fair Value | Level 1 | US Treasury Securities      
Financial Assets:      
Debt securities held-to-maturity 0 0  
Fair Value | Level 1 | Obligations of Puerto Rico, States and political subdivisions      
Financial Assets:      
Debt securities held-to-maturity 0 0  
Fair Value | Level 1 | Collateralized Mortgage Obligations - Federal agencies      
Financial Assets:      
Debt securities held-to-maturity 0 0  
Fair Value | Level 1 | Securities in wholly owned statutory business trusts      
Financial Assets:      
Debt securities held-to-maturity 0 0  
Fair Value | Level 2      
Financial Assets:      
Cash and due from banks 0 0  
Money market investments 9,768 7,113  
Trading account debt securities, excluding derivatives 29,752 14,425  
Debt securities available-for-sale 10,730,998 12,789,902  
Debt securities held-to-maturity 7,637,953 8,106,701  
Equity securities:      
FHLB stock 55,786 49,549  
FRB stock 100,304 98,948  
Other investments 45,664 37,965  
Equity securities, at lower of cost or realizable value 201,754 186,462  
Loans held-for-sale 5,423 4,328  
Loans held in portfolio 0 0  
Mortgage servicing rights 0 0  
Derivatives 26,023 24,419  
Deposits      
Demand deposits 55,871,463 55,116,351  
Time deposits 8,795,803 8,154,823  
Deposits 64,667,266 63,271,174  
Assets sold under agreements to repurchase 54,845 91,386  
Other short-term borrowings 225,000    
Notes payable:      
FHLB advances 295,023 377,851  
Unsecured senior debt securities 415,148 400,848  
Junior subordinated deferrable interest debentures (related to trust preferred securities) 189,758 180,076  
Notes payable 899,929 958,775  
Derivatives 22,832 21,103  
Fair Value | Level 2 | US Treasury Securities      
Financial Assets:      
Debt securities held-to-maturity 7,623,824 8,092,339  
Fair Value | Level 2 | Obligations of Puerto Rico, States and political subdivisions      
Financial Assets:      
Debt securities held-to-maturity 6,866 7,007  
Fair Value | Level 2 | Collateralized Mortgage Obligations - Federal agencies      
Financial Assets:      
Debt securities held-to-maturity 1,304 1,395  
Fair Value | Level 2 | Securities in wholly owned statutory business trusts      
Financial Assets:      
Debt securities held-to-maturity 5,959 5,960  
Fair Value | Level 3      
Financial Assets:      
Cash and due from banks 0 0  
Money market investments 0 0  
Trading account debt securities, excluding derivatives 217 284  
Debt securities available-for-sale 2,734 3,106  
Debt securities held-to-maturity 44,711 52,684  
Equity securities:      
FHLB stock 0 0  
FRB stock 0 0  
Other investments 6,528 7,869  
Equity securities, at lower of cost or realizable value 6,528 7,869  
Loans held-for-sale 0 0  
Loans held in portfolio 35,652,539 33,376,255  
Mortgage servicing rights 108,103 118,109  
Derivatives 0 0  
Deposits      
Demand deposits 0 0  
Time deposits 0 0  
Deposits 0 0  
Assets sold under agreements to repurchase 0 0  
Other short-term borrowings 0    
Notes payable:      
FHLB advances 0 0  
Unsecured senior debt securities 0 0  
Junior subordinated deferrable interest debentures (related to trust preferred securities) 0 0  
Notes payable 0 0  
Derivatives 0 0  
Fair Value | Level 3 | US Treasury Securities      
Financial Assets:      
Debt securities held-to-maturity 0 0  
Fair Value | Level 3 | Obligations of Puerto Rico, States and political subdivisions      
Financial Assets:      
Debt securities held-to-maturity 44,711 52,671  
Fair Value | Level 3 | Collateralized Mortgage Obligations - Federal agencies      
Financial Assets:      
Debt securities held-to-maturity 0 13  
Fair Value | Level 3 | Securities in wholly owned statutory business trusts      
Financial Assets:      
Debt securities held-to-maturity 0 0  
Fair Value | NAV      
Financial Assets:      
Cash and due from banks 0 0  
Money market investments 0 0  
Trading account debt securities, excluding derivatives 0 0  
Debt securities available-for-sale 0 0  
Debt securities held-to-maturity 0 0  
Equity securities:      
FHLB stock 0 0  
FRB stock 0 0  
Other investments 381 310  
Equity securities, at lower of cost or realizable value 381 310  
Loans held-for-sale 0 0  
Loans held in portfolio 0 0  
Mortgage servicing rights 0 0  
Derivatives 0 0  
Deposits      
Demand deposits 0 0  
Time deposits 0 0  
Deposits 0 0  
Assets sold under agreements to repurchase 0 0  
Other short-term borrowings 0    
Notes payable:      
FHLB advances 0 0  
Unsecured senior debt securities 0 0  
Junior subordinated deferrable interest debentures (related to trust preferred securities) 0 0  
Notes payable 0 0  
Derivatives 0 0  
Fair Value | NAV | US Treasury Securities      
Financial Assets:      
Debt securities held-to-maturity 0 0  
Fair Value | NAV | Obligations of Puerto Rico, States and political subdivisions      
Financial Assets:      
Debt securities held-to-maturity 0 0  
Fair Value | NAV | Collateralized Mortgage Obligations - Federal agencies      
Financial Assets:      
Debt securities held-to-maturity 0 0  
Fair Value | NAV | Securities in wholly owned statutory business trusts      
Financial Assets:      
Debt securities held-to-maturity $ 0 $ 0